We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting.<br><br>Responsibilities:<br>• Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services.<br>• Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity.<br>• Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance.<br>• Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration.<br>• Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage.<br>• Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions.<br>• Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions.<br>• Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date.<br>• Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors.<br>• Participate in after-hours coverage and scheduled on-call support when needed.
<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
<p>A multi-billion dollar financial services company is looking for an entry level associate. This is a hybrid opportunity (3 days in office/2 work from home)</p><p> </p><p>Benefits:</p><ul><li>Paid time off</li><li>401k</li><li>Dental insurance</li><li>Vision insurance</li><li>Medical insurance</li><li>Life insurance</li></ul><p> </p><p> </p><p>Responsibilities</p><ul><li>Prepare and review quarterly financial statements, investor capital account statements, and supporting workpapers.</li><li>Reconcile, review, and manage cash balances.</li><li>Deliver investor communications via our online investor portal.</li><li>Book and review journal entries.</li><li>Prepare and send capital call and distribution notices to investors.</li><li>Own processes beginning to end and manage every aspect of your assigned Funds’ operations.</li><li>Assist with the annual audit by providing supporting documents to our external auditors.</li><li>Compile and analyze data to be presented to senior management</li></ul><p><br></p>
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff.<br><br>Responsibilities:<br>• Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner.<br>• Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users.<br>• Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance.<br>• Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization.<br>• Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment.<br>• Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing.<br>• Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs.<br>• Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
We are looking for a Desktop Support Analyst to join our Insurance client in New York, New York on a Contract assignment. This role will provide hands-on technical assistance across Windows and macOS environments, helping employees stay productive through reliable desktop, device, and virtual workspace support. The position also plays an important part in user administration, issue resolution, and day-to-day service delivery using modern support and collaboration tools.<br><br>Responsibilities:<br>• Deliver front-line and second-level technical assistance for end users working on Windows 10 and macOS devices, resolving desktop, hardware, software, and access-related issues.<br>• Administer user accounts, groups, and endpoint policies through JumpCloud and related identity or directory management tools.<br>• Support provisioning, setup, and ongoing maintenance of virtual desktop environments, including Amazon WorkSpaces or comparable VDI platforms.<br>• Diagnose and correct problems involving laptops, workstations, peripherals, mobile devices, and basic network connectivity.<br>• Perform software deployment, desktop imaging, operating system updates, and routine system configuration to keep devices standardized and secure.<br>• Manage incoming support requests through Jira, document resolutions clearly, and communicate status updates with employees and teammates through Slack and other internal channels.<br>• Partner with cross-functional teams to improve support processes, strengthen service quality, and maintain dependable IT operations.<br>• Follow established security standards, device management practices, and company technology policies when handling systems and user support activities.
We are looking for a Desktop Support Analyst to provide front-line technical assistance in an education setting. This long-term contract position supports both students and staff by resolving everyday hardware and software issues with a responsive, service-oriented approach. The role combines walk-up support with on-site classroom assistance, making it ideal for someone who enjoys hands-on troubleshooting and direct user interaction.<br><br>Responsibilities:<br>• Deliver first-line technical support for students and employees by diagnosing and resolving common device and workstation issues<br>• Provide in-person assistance at a support desk while also responding to requests for help in classrooms and other campus areas<br>• Troubleshoot and support Apple laptops used by staff, including operating system and device-related concerns<br>• Assist students with Chromebook issues, ensuring devices are functional and ready for daily academic use<br>• Address PC desktop and workstation problems involving hardware, software, connectivity, and user access<br>• Document reported incidents, track resolutions, and escalate more complex problems when necessary<br>• Maintain a detail-focused and approachable support experience for users with varying levels of technical knowledge
We are looking for an Entry Level Accountant to support the day-to-day accounting activities of a busy event planning company in New York, New York. This contract opportunity with permanent potential is ideal for someone who is eager to build hands-on experience in a fast-paced environment while contributing to accurate financial operations. The person in this role will help manage payables, reconciliations, and expense-related tasks, while working with key accounting systems and spreadsheets to keep records organized and current.<br><br>Responsibilities:<br>• Process vendor invoices in NetSuite with a high degree of accuracy and attention to detail.<br>• Review billing documentation, confirm amounts, and issue payments in alignment with approved invoices.<br>• Complete bank reconciliations regularly to ensure financial records match account activity.<br>• Prepare and organize expense reports, verifying entries and supporting documentation as needed.<br>• Maintain clear and up-to-date accounting records to support daily financial operations.<br>• Assist with accounts payable activities and help resolve discrepancies in a timely manner.
<p>We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.</p><p>• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.</p><p>• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.</p><p>• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.</p><p>• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.</p><p>• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.</p><p>• Work within established software development life cycle practices to support application changes from analysis through production readiness.</p><p>• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.</p>
We are looking for an Application Support Engineer to strengthen and improve enterprise applications in Trumbauersville, Pennsylvania. This position supports critical business systems with an emphasis on Epicor, while working across departments to keep processes efficient, reliable, and aligned with operational goals. The ideal candidate brings a strong understanding of end-to-end business workflows, analytical problem-solving skills, and the ability to turn system and data insights into practical improvements.<br><br>Responsibilities:<br>• Provide day-to-day support for enterprise applications, with primary ownership of Epicor-related issues, enhancements, and user needs.<br>• Partner with teams across sales, customer service, production, purchasing, supply chain, quality, and finance to understand process challenges and improve system performance.<br>• Analyze business workflows spanning quote-to-cash and procure-to-pay to identify opportunities for better efficiency, accuracy, and system utilization.<br>• Develop reports, metrics, and key performance indicators by extracting and interpreting data to support informed decision-making.<br>• Investigate application problems, troubleshoot root causes, and coordinate solutions that minimize disruption to business operations.<br>• Translate business requirements into functional system updates, process improvements, and practical technical recommendations.<br>• Collaborate with IT and business stakeholders to align application capabilities with operational and financial objectives.<br>• Support ongoing optimization efforts within the ERP environment, including testing, documentation, and user guidance for system changes.
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Sales Support Specialist</strong> to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul><p><br></p>
<p>We are looking for a Desktop/Network Technician to support and strengthen enterprise network operations in Philadelphia, Pennsylvania. This Long-term Contract position focuses on maintaining secure, reliable connectivity across network infrastructure while providing hands-on technical support for systems, devices, and user issues. The ideal candidate will combine strong troubleshooting ability with practical experience in network performance, security administration, and infrastructure support.</p><p><br></p><p>Provide first-level support for network connectivity, hardware, and basic infrastructure issues.</p><p>Troubleshoot and resolve networking, hardware, and software problems for end users.</p><p>Assist with the installation, configuration, and deployment of desktop computers, laptops, mobile devices, and network equipment.</p><p>Support network hardware including switches, cabling, wireless access points, and other infrastructure components.</p><p>Participate in rack-and-stack activities, cable management, and network closet organization.</p><p>Assist with device imaging, hardware upgrades, and equipment replacements.</p><p>Monitor and respond to service requests, documenting issues and resolutions within the ticketing system.</p><p>Help maintain inventory of networking and computer equipment.</p><p>Perform basic Active Directory account administration and user support.</p><p>Assist senior team members with network maintenance, system upgrades, and infrastructure projects.</p><p>Support backup, recovery, and routine system maintenance activities.</p><p>Follow established security policies, procedures, and technology standards.</p><p>Maintain accurate documentation of equipment, configurations, and support activities.</p><p>Stay current on networking and technology fundamentals through ongoing training and development.</p>
We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential is ideal for someone who enjoys solving technical issues, improving operational reliability, and partnering with users to keep warehouse and order-related processes running smoothly. The role will focus on application troubleshooting, integration monitoring, process analysis, and user enablement within a fast-paced cosmetics environment.<br><br>Responsibilities:<br>• Resolve application and system issues that affect day-to-day operations, minimizing downtime and restoring service quickly.<br>• Investigate recurring incidents, determine underlying causes, and apply lasting fixes that improve overall system stability.<br>• Oversee interfaces between connected platforms, address failed transactions, reprocess documents when needed, and coordinate with appropriate teams to close issues.<br>• Compare and reconcile inventory data and transaction records across systems to support accurate fulfillment and timely order processing.<br>• Review warehouse workflows, map current-state processes, and identify practical opportunities to improve efficiency and consistency.<br>• Create clear user guides and training resources, then deliver instruction that supports compliance with established operating procedures.<br>• Act as a functional expert on application configuration and operational best practices related to shipping, receiving, picking, and put-away activities.<br>• Collaborate with business and technical stakeholders to document issues, communicate resolution progress, and support ongoing application performance.<br>• Assist with hardware and access-related support needs as they relate to end-user productivity and system usage.<br>• Contribute to continuous improvement efforts by identifying trends in support activity and recommending preventive measures.