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19 results for Customer Experience Marketing Manager in Princeton, NJ

Marketing/Communications Manager

New York, NY
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an experienced and detail-oriented Marketing/Communications Manager to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in supporting corporate communication initiatives, ensuring accurate and effective messaging across various channels. This is an excellent opportunity to collaborate with diverse stakeholders and contribute to impactful communication strategies. Responsibilities: • Monitor media coverage daily to identify relevant trends, mentions, and opportunities, and prepare comprehensive media clips for distribution each morning. • Provide support for communication campaigns by assisting in content creation, coordinating assets, and executing strategic plans. • Manage content and operational workflows within the communications team, ensuring seamless processes and timely distribution. • Handle sensitive information with discretion and analytical rigor, serving as a critical checkpoint before finalizing communications. • Support internal communication efforts to deliver clear and consistent messaging across the organization. • Collaborate with internal teams and stakeholders to gather information, align strategies, and enhance communication effectiveness. • Conduct quality control checks to ensure the accuracy and professionalism of major announcements and communication materials. • Contribute to team success by actively learning from senior team members and sharing insights to improve departmental outcomes.
2026-04-20T00:00:00Z

Digital Marketing Manager

New York, NY
onsite
Permanent / Full Time
125000 - 145000 USD / Yearly
We are looking for a Digital Marketing Manager to lead digital outreach initiatives for a Financial Services organization in New York, New York. This role is ideal for a self-directed marketing specialist who can independently manage campaign execution, maintain web content, and translate complex information into clear customer-facing communications. The successful candidate will work closely with marketing partners and cross-functional stakeholders to deliver effective automation, segmentation, and content experiences across digital channels. Responsibilities: • Lead end-to-end execution of digital marketing campaigns using marketing automation tools such as Eloqua, Marketo, or Salesforce. • Maintain and refresh public website content through a content management system, ensuring messaging stays accurate and aligned with business priorities. • Collaborate with marketing colleagues and internal teams to gather detailed information and convert it into effective digital communications. • Build and manage automated workflows that support campaign delivery, lead handling, and audience engagement objectives. • Develop audience segmentation strategies and implement list logic that aligns marketing activity with CRM data structures. • Create and maintain forms, including processing rules and follow-up actions, to support data capture and campaign performance. • Oversee customized integrations between marketing platforms and connected business systems, ensuring data moves accurately across environments. • Operate with a high level of ownership and initiative, managing priorities independently and advancing projects with minimal direction.
2026-05-05T00:00:00Z

Customer Exchange Representative

Brick, NJ
onsite
Permanent / Full Time
55000 - 75000 USD / Yearly
Benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul>Responsibilities:<ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul>
2026-05-12T00:00:00Z

SEO Marketing Manager

New York, NY
onsite
Temporary / Contract
53 - 58 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the financial services industry, to hire an SEO Marketing Manager for a 12-month contract. Location: New York, NY or Chicago, IL (hybrid)Duration: 12-month contractHours: 40 hours/weekPay Rate: $53–58/hour (W2) Position OverviewThe SEO Marketing Manager will play a critical role within an in-house paid media team that operates as an internal agency, supporting multiple lines of business to deliver a unified and high-impact digital marketing strategy. This individual will lead the development, execution, and optimization of large-scale search marketing campaigns focused on customer acquisition and business growth. This role requires a hands-on, data-driven marketer who can confidently manage both strategy and execution while partnering closely with cross-functional stakeholders. The ideal candidate brings strong analytical thinking, attention to detail, and the ability to operate autonomously in a fast-paced, highly regulated environment. Key Responsibilities:<ul><li>Own end-to-end execution of search marketing campaigns, including strategy development, implementation, optimization, and performance reporting</li><li>Develop and execute keyword strategies, audience targeting, bid management, and landing page alignment to drive acquisition-focused outcomes</li><li>Manage large-scale media budgets, including forecasting, pacing, and reconciliation</li><li>Analyze campaign performance data to generate insights, identify optimization opportunities, and refine strategies</li><li>Build and present clear, data-driven recommendations to senior stakeholders across multiple lines of business</li><li>Partner closely with internal marketing, analytics, and product teams to align campaigns with broader business objectives</li><li>Lead testing strategies, including hypothesis development, A/B testing, and continuous optimization</li><li>Ensure adherence to internal processes, compliance standards, and paid media best practices</li><li>Support new and emerging business initiatives by building and launching search programs from the ground up</li><li>Foster collaboration and knowledge sharing across teams to drive innovation and continuous improvement</li></ul>
2026-05-06T00:00:00Z

Creative Services Manager

New York, NY
remote
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for a highly organized and detail-oriented Creative Services Manager to join our team in New York, New York. This is a long-term contract position that requires a proactive individual with strong leadership skills and experience in managing creative design processes. The role involves overseeing design projects, coordinating resources, and ensuring the delivery of high-quality creative solutions. Responsibilities: • Manage the intake and prioritization of design requests for clients, new business initiatives, and internal projects. • Develop resource and capacity plans across a global design team to ensure optimal workflow. • Establish and maintain project workflows, timelines, and budget tracking to meet deadlines. • Oversee art direction and quality assurance for all deliverables, ensuring brand consistency. • Handle vendor and freelance management, including contracts, onboarding, invoicing, and print production coordination. • Create detailed project estimates and proposals tailored to client needs. • Act as the primary liaison between design teams, account teams, and stakeholders to ensure alignment. • Maintain and organize asset archives using platforms such as SharePoint. • Serve as the central hub for brand identity, ensuring adherence to visual standards across teams.
2026-04-16T00:00:00Z

Customer Service Specialist

Bethlehem, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area. Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</li><li>Resolve customer issues efficiently while maintaining a positive and professional experience</li><li>Process orders, returns, and account updates with accuracy and attention to detail</li><li>Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Identify opportunities to improve processes and enhance the overall customer experience</li></ul>
2026-05-08T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-05-14T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-19T00:00:00Z

Customer Service Representative

Little Falls, NJ
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a manufacturing organization near Clifton, NJ. This contract opportunity with potential for a long-term role is ideal for someone who enjoys balancing phone communication, order coordination, and accurate recordkeeping in a fast-paced environment. The person in this role will help customers stay informed about their orders, resolve delivery-related concerns, and work closely with shipping partners to ensure a smooth service experience. Responsibilities:• Respond to customer inquiries by phone and email, providing timely and attentive support throughout the order lifecycle.• Review and document product damage claims, gather relevant details, and help move reported issues toward resolution.• Monitor shipment activity and share delivery updates with customers using available tracking information.• Enter and manage customer orders accurately while confirming product availability and inventory details.• Communicate with shipping carriers and other logistics partners to address delivery questions and exceptions.• Maintain organized customer records and service notes through consistent data entry and follow-up.• Handle a steady daily call volume while balancing weekly order management responsibilities and competing priorities.• Apply company service guidelines when responding to requests, concerns, and order-related questions.
2026-05-18T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment. Responsibilities:• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.• Handle claims related to damaged shipments and follow through on documentation needed for resolution.• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.
2026-05-15T00:00:00Z

Customer Service Representative

Rockaway, NJ
onsite
Permanent / Full Time
20 - 25 USD / Hourly
A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to: Customer Service Representative Responsibilities:• Respond promptly to customer inquiries regarding products, services, and delivery schedules.• Process orders, invoices, and payments accurately while maintaining detailed records.• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.• Update and manage customer account information to ensure accuracy and completeness.• Provide administrative assistance to the sales department to support their operations.• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.• Handle inbound and outbound calls to address customer concerns and provide solutions.• Monitor customer feedback and contribute to service improvement initiatives.• Ensure compliance with company policies while addressing client needs effectively. This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!
2026-04-28T00:00:00Z

User Experience Designer

Philadelphia, PA
onsite
Temporary / Contract
55 - 60 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the telecommunications and digital services industry, to hire a UX Designer for a highly collaborative digital product and customer experience team. Duration: 6-month contract with potential to extendLocation: Philadelphia, PA (hybrid onsite 3–4 days/week)Hours: 40 hours/weekPay Rate: $55–60/hour (W2) Position Overview:The UX Designer will play a hands-on role in designing customer-facing digital products and services focused on delivering seamless, engaging user experiences and visually elevated interfaces. This individual will collaborate closely with creative leadership, product, marketing, sales, brand, and engineering teams to help shape digital experiences that align user needs with business goals. The ideal candidate thrives in a fast-paced Agile environment, is highly detail-oriented, and has experience balancing multiple design initiatives simultaneously. A strong portfolio featuring recent web and mobile product work is required for consideration. Key Responsibilities:<ul><li>Lead the design and execution of user interface solutions across customer-facing digital products and experiences</li><li>Create visually compelling, pixel-perfect UI designs that align with brand standards and enhance usability</li><li>Identify user experience challenges, propose creative solutions, and contribute strategic recommendations to improve digital interactions</li><li>Develop interactive prototypes for experimentation, stakeholder presentations, and usability testing</li><li>Partner cross-functionally with creative, product, marketing, sales, and engineering teams throughout the full design lifecycle</li><li>Apply usability, accessibility, and responsive design best practices across web and mobile platforms</li><li>Produce wireframes, high-fidelity mockups, visual assets, and detailed design specifications for development teams</li><li>Contribute to and help evolve scalable design systems, style guides, and UI standards</li><li>Support iterative design improvements based on user feedback, analytics, and testing insights</li><li>Manage multiple projects simultaneously while maintaining exceptional attention to detail and quality</li></ul>
2026-05-18T00:00:00Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-19T00:00:00Z

Sr. Marketing Manager

New York, NY
onsite
Permanent / Full Time
150000 - 155000 USD / Yearly
We are looking for a strategic marketing leader to shape and deliver integrated B2B programs that expand market presence and generate measurable business impact. This role will guide multi-channel initiatives across awareness, engagement, demand generation, and post-sale support while working closely with cross-functional teams and external partners. The ideal candidate brings strong judgment, excellent collaboration skills, and a data-focused mindset developed in complex marketing environments, ideally within SaaS or technology. Responsibilities: • Design and lead integrated B2B marketing programs across digital and offline channels to support business objectives and partner commitments. • Work closely with campaign, content, sales, and subject matter experts to build coordinated go-to-market plans that increase visibility, strengthen engagement, and drive pipeline growth. • Shape thought leadership initiatives by developing themes and supporting assets such as webinars, research pieces, articles, presentations, social content, and event programming. • Oversee execution of marketing initiatives from planning through launch, including creation of briefs, coordination of timelines, and alignment across stakeholders using project management tools. • Review and approve campaign and content deliverables to ensure messaging is on-brand, audience-relevant, and aligned with strategic goals. • Manage budget allocation across programs, prioritize investment in high-value activities, and assess performance to improve return on marketing spend. • Partner with sales and services teams to identify market trends, customer challenges, and opportunities to position solutions effectively. • Prepare performance updates and executive-ready presentations for stakeholders and partner reviews, translating campaign results into actionable insights. • Contribute hands-on support for content development and demand generation activities when needed to keep programs moving toward targets.
2026-05-14T00:00:00Z

Job Information Customer Service Representative I - Marke...

Wayne, PA
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a customer-focused individual to join a manufacturing organization as a Customer Service Representative I. This Long-term Contract position is ideal for someone who communicates clearly, handles inquiries effectively, and supports customers through account, billing, and payment-related questions. The role combines inbound call support, administrative follow-through, and cross-functional coordination to help ensure a smooth customer experience. Responsibilities:• Respond to incoming customer calls and messages, providing timely and accurate support for service, account, and billing inquiries.• Guide customers through payment-related matters, including processing transactions and explaining account balances, payoff details, or related charges.• Review customer information carefully and document interactions, updates, and submissions in the appropriate systems.• Work with internal teams and external vendors to resolve service issues and maintain efficient follow-up on open requests.• Assist with insurance, tax, and financial service questions by clarifying information and directing customers to the right next steps.• Prepare, scan, and organize supporting documents to ensure records are complete, accessible, and properly maintained.• Use Microsoft Office applications and other business tools to manage correspondence, track activity, and complete daily administrative tasks.• Contribute to a team-oriented onsite call center environment by sharing updates, supporting service goals, and maintaining clear written and verbal communication.
2026-05-19T00:00:00Z

Customer Service Rep

Farmingdale, NJ
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a stone, glass, and concrete manufacturing company in New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized, and can manage customer needs from initial inquiry through final delivery. The role supports strong client relationships by providing timely updates, accurate order handling, and dependable coordination across internal teams. Responsibilities: • Manage customer inquiries related to product selection, pricing, stock levels, and estimated fulfillment timelines. • Prepare and enter quotes, sales orders, and delivery requests with careful attention to customer specifications and order accuracy. • Coordinate with sales, production, dispatch, and logistics partners to monitor order progress and keep customers informed. • Resolve service issues, returns, and complaints with care while working toward timely and practical solutions. • Maintain accurate documentation of customer communications, order activity, and feedback within company record systems. • Assist with account-related follow-up and billing support when additional customer service attention is needed. • Recognize opportunities to recommend related products or services that match customer requirements. • Follow company expectations for workplace safety, attentive conduct, and service quality in all interactions.
2026-05-19T00:00:00Z

Marketing Coordinator

New York, NY
onsite
Temporary / Contract
30 - 30.29 USD / Hourly
We are looking for a Marketing Coordinator to join an onsite team on a Long-term Contract basis, potential contract to permanent. In this role, you will provide high-level support to an operations leader by developing effective presentations and clear communication materials for a fast-paced corporate environment. This opportunity is well suited for someone who is organized, responsive, and comfortable managing shifting priorities while maintaining strong attention to detail. Responsibilities: • Create executive-ready presentations, proposals, and written materials that support business and operational communication needs. • Partner closely with a leader to organize messaging, prepare meeting content, and ensure deliverables are completed on time. • Translate complex information into clear, visually effective slides and documents for internal audiences. • Coordinate day-to-day marketing and communication support activities in an onsite corporate setting. • Manage multiple assignments at once while adapting quickly to changing deadlines and business priorities. • Use Microsoft Office tools, including PowerPoint and Teams, to produce clear communications and support collaboration. • Review content for accuracy, consistency, formatting, and overall quality before final distribution.
2026-05-18T00:00:00Z

Sales Manager

Eatontown, NJ
remote
Permanent / Full Time
140000 - 190000 USD / Yearly
We are looking for an experienced and dynamic Head of Sales to lead our Sales team. We are looking for someone who is focused on team management and overall improvement of sales performance and company profits. This is a remote position (East Coast Preferred). The ideal candidate will bring strategic vision and hands-on leadership to establish a disciplined, metrics-driven approach to sales. Relatable industry experience is required. Food Processing Equipment, Capital Equipment Distribution, Cooking / Baking Equipment Responsibilities:• Develop and implement sales strategies to grow market presence and revenue • Align commercial initiatives across equipment, parts, and services to maximize customer lifetime value.• Lead, mentor, and expand the sales team by fostering a culture of accountability and performance excellence.• Establish and refine forecasting, sales processes, and organizational discipline to support scalable business growth.• Build and nurture lasting relationships with customers, including key decision-makers in bakeries, grocery stores, restaurants, hotels, and institutional foodservice operations.• Collaborate with manufacturing partners to ensure seamless project execution and high levels of customer satisfaction.• Create a data-driven sales organization by defining KPIs, analyzing market trends, and adjusting strategies to capitalize on growth opportunities.• Monitor competitor activities and market conditions to stay ahead and refine sales approaches accordingly.
2026-05-07T00:00:00Z

showroom manager

New York, NY
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a showroom manager to lead the daily guest experience and operational flow of our retail furniture showroom. This contract to permanent placement opportunity is ideal for someone who enjoys blending customer service, sales support, and administrative coordination in a design-focused environment. The person in this role will help create a welcoming showroom atmosphere, strengthen client relationships, and support business growth through attentive service and organized execution. Responsibilities: <ul><li>Greet walk-in customers and scheduled visitors </li><li>Conduct showroom tours and present products to clients, dealers, architects, and designers </li><li>Manage showroom operations including event setup, technology, catering coordination, deliveries, and maintaining a clean, organized space </li><li>Handle incoming calls and respond to inquiries regarding products, pricing, ship dates, and general information </li><li>Partner with facilities, installers, contractors, and building management regarding maintenance, product installations, and showroom updates </li><li>Organize showroom samples, literature, displays, supplies, and refreshments while tracking expenditures and petty cash </li><li>Support Regional Vice President, District Managers, A&D Managers, and sales teams with presentation materials and day-to-day operations</li><li>Utilize Google Workspace and spreadsheets to manage administrative and operational tasks </li><li>Coordinate catering services for client meetings and events Typical events range from 10-20 attendees with occasional larger events </li><li>Recommend restaurants, coordinate travel, and book flights through company travel system </li></ul>
2026-05-19T00:00:00Z