<p>We are looking for a detail-oriented Payroll Specialist to join our team in the Central, New Jersey area. In this role, you will oversee payroll processing, tax withholdings, and benefit reconciliations while ensuring accuracy and compliance. This position is ideal for someone with strong organizational skills and a proven ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate timesheets for accuracy before processing payroll.</p><p>• Process weekly payroll and ensure timely payment to employees.</p><p>• Maintain and update employee records, including tax and benefit information.</p><p>• Assist in preparing tax reports and ensuring compliance with relevant regulations.</p><p>• Provide administrative support for payroll-related functions and inquiries.</p><p>• Handle garnishments, tax withholdings, and other payroll deductions.</p><p>• Reconcile benefit deductions and review invoices for accuracy before payment.</p><p>• Address and resolve account inquiries related to payroll and benefits.</p><p>• Support vendor invoicing and ensure proper documentation is maintained.</p>
We are looking for a meticulous and analytical individual to join our team as a Tax Verification Specialist in Hamilton, New Jersey. In this role, you will play a vital part in ensuring the accuracy and compliance of financial aid applications by reviewing and verifying tax documents and other supporting materials. This is a long-term contract position offering the opportunity to contribute to the education industry while leveraging your expertise in financial analysis and data entry.<br><br>Responsibilities:<br>• Review and assess federal tax documents, including Form 1040, W-2s, and business tax returns, submitted by applicants.<br>• Verify financial aid documentation such as verification worksheets and income records to ensure accurate financial reporting.<br>• Identify inconsistencies and resolve discrepancies between submitted documents and financial aid applications.<br>• Update applicant information within the grants software system to reflect corrected and verified data.<br>• Process state financial aid applications and supporting materials to determine eligibility.<br>• Ensure compliance with federal, state, and institutional regulations governing financial aid programs.<br>• Communicate with applicants, families, and institutions to request clarification or additional documentation when necessary.<br>• Apply sound judgment and decision-making skills to support accurate award determinations.<br>• Collaborate with team members to maintain high standards of data accuracy and regulatory adherence.
We are looking for an Accounting Specialist with strong attention to detail to join our team in Carlstadt, New Jersey. This Contract to Permanent position offers an exciting opportunity to contribute to key accounting processes while expanding your expertise. The ideal candidate will bring strong organizational skills and a commitment to accuracy in a dynamic environment.<br><br>Responsibilities:<br>• Prepare quarterly pro-forma royalty invoices for a diverse portfolio of over 400 customers.<br>• Update and maintain internal databases, ensuring accuracy in billing, invoicing, and contract information.<br>• Monitor accounts receivable and actively follow up on outstanding royalty payments to maintain cash flow.<br>• Review bank statements, post royalty payments, and ensure proper tracking by contract.<br>• Organize and update records for new contracts, including tax withholding receipts and related documentation.<br>• Assist in regulatory filings by gathering required documentation and supporting compliance efforts.<br>• Verify sales data accuracy, calculate royalties due, and maintain an organized sales statement database.<br>• Generate and distribute invoices for overages, coordinating with customers for timely payment.<br>• Ensure adherence to corporate policies, internal controls, and audit requirements.<br>• Perform journal entries, account reconciliations, and assist with royalty cash forecasting as needed.
<p>A premier Philadelphia-based law firm dedicated to advocating for victims of catastrophic personal injury. With a proven track record of success, our firm provides compassionate and aggressive representation to clients who have suffered life-altering injuries. We are seeking a highly motivated and empathetic <strong>Intake Specialist</strong> to serve as the first point of contact for prospective clients and help ensure each inquiry receives prompt, professional attention.</p><p><br></p><ul><li>Serve as the initial point of contact for potential clients via phone, email, and online inquiries</li><li>Conduct detailed intake interviews to gather relevant case facts and client information</li><li>Assess case viability using firm guidelines and escalate qualified leads to attorneys for review</li><li>Maintain accurate and organized records in the case management system</li><li>Follow up with potential clients to collect missing documentation or clarify information</li><li>Demonstrate empathy, professionalism, and discretion in all client interactions</li><li>Collaborate with attorneys, paralegals, and other staff to ensure a seamless client onboarding process</li><li>Provide updates to clients on the status of their intake process when appropriate</li></ul><p><br></p>
We are looking for an experienced E-Commerce eBay Specialist to join our team in Monroe Township, New Jersey. This role is ideal for someone with a strong understanding of online marketplaces and expertise in managing product listings, optimizing performance, and driving sales growth on platforms like eBay and Amazon. If you are passionate about e-commerce and enjoy working in a fast-paced, results-driven environment, we’d love to hear from you.<br><br>Responsibilities:<br>• Manage and optimize product listings on eBay and Amazon to ensure accuracy and appeal.<br>• Monitor and analyze sales performance, identifying opportunities for growth and improvement.<br>• Collaborate with the team to develop and execute marketplace strategies that align with company goals.<br>• Utilize content management systems to maintain consistency and quality across product descriptions and images.<br>• Stay updated on marketplace policies and trends to ensure compliance and competitiveness.<br>• Conduct market research to identify new opportunities and enhance product visibility.<br>• Resolve customer inquiries and issues promptly to maintain high satisfaction levels.<br>• Implement promotional campaigns and pricing strategies to boost sales and engagement.<br>• Generate regular reports on marketplace performance, providing actionable insights.<br>• Work closely with internal teams to streamline processes and improve efficiency.
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Teaneck, New Jersey. This is a long-term contract position ideal for someone with strong organizational skills and a keen eye for detail. The role involves managing critical financial processes and ensuring the accurate handling of invoices and payments.</p><p><br></p><p>Responsibilities:</p><p>• Process, review, and verify invoices to ensure proper coding and accuracy.</p><p>• Manage payments through Automated Clearing House (ACH) and check runs.</p><p>• Reconcile accounts payable transactions and resolve discrepancies as needed.</p><p>• Ensure all financial records are maintained and compliant with company policies.</p><p>• Collaborate with vendors and internal teams to address payment inquiries.</p><p>• Monitor and maintain accounts payable aging reports to track outstanding balances.</p><p>• Assist in month-end closing processes related to accounts payable.</p><p>• Conduct regular audits of invoices and payment records to uphold accuracy.</p><p>• Support process improvements to enhance efficiency within the accounts payable function.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Whippany, New Jersey. This is a Contract-to-permanent position that offers an excellent opportunity to contribute to essential financial operations and grow within the organization. The ideal candidate will have a strong background in accounts payable processes and a keen attention to detail.<br><br>Responsibilities:<br>• Process and manage vendor invoices, ensuring accuracy and compliance with company policies.<br>• Oversee purchase orders and match them with corresponding invoices.<br>• Administer timely check runs, ACH payments, and other disbursement processes.<br>• Maintain effective vendor relationships to address inquiries and resolve discrepancies.<br>• Generate and analyze accounts payable reports to support financial decision-making.<br>• Conduct account coding and ensure proper allocation of expenses.<br>• Utilize advanced features in Microsoft Excel, such as V-Lookups and Pivot Tables, to organize and analyze data.<br>• Collaborate with internal teams to optimize accounts payable workflows and improve efficiency.
We are looking for an experienced Accounts Payable Specialist to join our team in New York, New York. This is a long-term contract position ideal for someone who excels in managing financial transactions and ensuring accuracy in payment processes. The role offers an opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Process and verify invoices, ensuring accuracy and compliance with company policies.<br>• Manage payment schedules and ensure timely disbursement to vendors.<br>• Handle account reconciliations to maintain accurate financial records.<br>• Prepare and post journal entries related to accounts payable.<br>• Collaborate with other departments to resolve discrepancies and improve workflows.<br>• Utilize NetSuite software for efficient tracking and reporting of transactions.<br>• Monitor and address outstanding payments to maintain vendor relationships.<br>• Generate periodic financial reports for management review.<br>• Maintain organized records of all accounts payable activities.
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
We are looking for a detail-oriented Medical Accounts Receivable Specialist to join our team in Doylestown, Pennsylvania. In this long-term contract position, you will play a vital role in managing Medicare billing, insurance claims, and patient accounts to ensure the financial stability of the organization. This opportunity is ideal for professionals with expertise in medical billing processes and a commitment to resolving accounts efficiently and accurately.<br><br>Responsibilities:<br>• Manage Medicare billing operations, ensuring all patient accounts are handled with accuracy and compliance.<br>• Submit electronic and paper insurance claims following payer guidelines and regulatory requirements.<br>• Process patient claims promptly and oversee account management to maintain compliance standards.<br>• Conduct timely follow-ups on payments to resolve outstanding balances, collaborating with stakeholders as necessary.<br>• Regularly review work lists to prioritize accounts requiring immediate attention and action.<br>• Work assigned accounts diligently until they are fully resolved, maintaining detailed documentation throughout the process.<br>• Analyze remittances to confirm that charges processed or paid align with insurance contracts and fee schedules.<br>• Utilize and interpret billing forms such as UB04 and 1500 to ensure proper claim submission and resolution.<br>• Leverage electronic medical record systems and billing software to streamline account management and reporting.
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Rockaway, New Jersey. In this role, you will be responsible for managing payment processes, maintaining vendor relationships, and ensuring the accuracy of financial transactions. The ideal candidate will have strong organizational skills and a proactive approach to resolving discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Process and review vendor invoices to ensure alignment with purchase orders and delivery receipts.</p><p>• Prepare and issue payments to vendors, including checks, electronic transfers, and other methods.</p><p>• Communicate with vendors to address and resolve payment-related inquiries or discrepancies.</p><p>• Reconcile accounts payable activities with the general ledger to ensure accuracy.</p><p>• Assist in month-end closing processes and provide detailed reports as needed.</p><p>• Maintain comprehensive and organized records of all accounts payable transactions.</p><p>• Collaborate with various departments to resolve billing issues and discrepancies efficiently.</p>
The salary for this position is 77,000 - 87,000. <br> Benefits: The opportunity to work in a growing, innovative environment within the pharmaceutical industry. detail oriented growth and development in a compliance-focused team. Competitive compensation and benefits package <br> We are looking for a dedicated Associate to play a key role in ensuring compliance with quality and regulatory standards within the pharmaceutical industry. Based in Basking Ridge, New Jersey, this position offers an exciting opportunity to contribute to the delivery of high-quality generic pharmaceutical products. The role is ideal for individuals passionate about maintaining regulatory excellence and driving quality management initiatives. <br> Responsibilities: • Ensure adherence to FDA Good Manufacturing Practices (GMP) and other regulatory standards within the pharmaceutical manufacturing process. • Collaborate with cross-functional teams to implement and maintain quality management systems. • Conduct regular audits and inspections to monitor compliance with established protocols and industry regulations. • Provide support in the preparation and submission of regulatory documentation to relevant authorities. • Identify areas for improvement in quality processes and recommend actionable solutions. • Work closely with internal stakeholders to address compliance issues and implement corrective actions. • Stay updated on changes in regulatory requirements and ensure policies and procedures reflect the latest standards. • Assist in training team members on quality and compliance-related topics to promote awareness and adherence. • Contribute to the development and review of quality assurance documentation, including SOPs and guidelines. • Support the resolution of quality-related challenges to maintain product integrity and customer satisfaction.
<p>Are you passionate about finance and searching for a fulfilling career? Our growing NYC client is seeking a <strong>Finance Specialist</strong> to join their dynamic team. The Finance Specialist will work cross-functionally with finance, technology, and compliance to manage funding and improve financial operations across the network. In this highly collaborative role, you’ll be responsible for invoicing cycles, ensuring accuracy of data systems, analyzing key metrics and implementing new policies and procedures. You’ll work closely with various locations to streamline reporting as well as provide leadership with key recommendations to enhance the flow of information, thereby building a “best in class” financial operation. This is an exciting opportunity for a finance professional looking to grow their career while making a meaningful impact alongside a team of dedicated and passionate colleagues. If interested, please send resume to Kristin.Kelleher@RobertHalf with subject line ‘Finance Specialist’.</p>
We are looking for a detail-oriented Procurement Specialist to join our team on a contract basis in New York, New York. This role offers an excellent opportunity to contribute to procurement operations and support year-end processes for approximately eight weeks. If you have strong organizational skills and enjoy working in a fast-paced environment, this position could be a great fit for you.<br><br>Responsibilities:<br>• Extract and analyze procurement data using tools such as Coupa and SpendHQ.<br>• Utilize Excel to create pivot tables and perform basic data analysis.<br>• Support year-end procurement processes by organizing and cleaning up existing data.<br>• Collaborate with internal teams to ensure smooth communication and workflow.<br>• Adapt to changing priorities and demonstrate flexibility in handling various tasks.<br>• Conduct supplier searches and retrieve relevant information using SpendHQ.<br>• Assist in managing budgets and tracking procurement activities.<br>• Provide back-office support to streamline procurement operations.<br>• Ensure accuracy and completeness of procurement-related documentation.<br>• Apply problem-solving skills to identify and address any operational challenges.
<p>Take the next step in your career with this exciting <strong>6+ month contract opportunity</strong> as a <strong>Human Resources Specialist </strong>with a local organization in the Lehigh Valley. In this impactful role, you’ll have the chance to drive key HR initiatives, support multiple business units, and collaborate with leadership to shape organizational success. If you’re passionate about strategic human resource management and creating a positive workplace, this is the role for you!</p><p><br></p><p><strong>Responsibilities</strong>: </p><ul><li>Identify and manage staffing needs, including recruitment, interviews, and applicant selection.</li><li>Administer compensation, benefits, and performance management systems, along with safety and recreation programs.</li><li>Provide guidance to potential and current employees regarding policies, job roles, working conditions, benefits, and opportunities for growth.</li><li>Address challenging staffing situations, including dispute resolution, disciplinary actions, and terminations.</li><li>Advise managers on key organizational policies, including EEO and employee relations, and propose necessary updates.</li><li>Oversee onboarding and new employee orientation to enhance engagement and alignment with organizational goals.</li><li>Maintain comprehensive records and generate reports on personnel data such as performance reviews, hires, and absenteeism trends.</li><li>Act as a liaison between management and staff, interpreting policies, resolving workplace concerns, and fostering a positive work environment.</li></ul>
<p>Payroll Specialist</p><p>Growing, Employee-Friendly Company | Bergen County, NJ</p><p><br></p><p>My client is a fast-growing and employee-focused organization in Bergen County seeking a detail-oriented and collaborative Payroll Specialist to join our team. This role is ideal for someone who enjoys working in a supportive environment, values accuracy, and thrives in a fast-paced setting.</p><p><br></p><p>Key Responsibilities</p><p>• Process employee changes in Ceridian Dayforce (transfers, promotions, rate changes, address updates, tax withholdings).</p><p>• Manage and maintain all wage garnishments (child support, tax levies, income executions).</p><p>• Run and distribute payroll reports (monthly, bi-weekly, weekly) to personnel and union offices.</p><p>• Audit and maintain accuracy of employee payroll data in Dayforce.</p><p>• File, scan, and archive payroll documents in line with company retention policies.</p><p>• Assist with union billing and ensure 401(k) compliance.</p><p>• Support departmental and external audits.</p><p>• Troubleshoot and resolve payroll-related issues.</p><p>• Provide departmental coverage as needed.</p><p>• Stay current on federal and state wage, hour, and tax laws, as well as collective bargaining agreements.</p><p>• Contribute to team projects, strategic initiatives, and process improvements.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Sr. Accounts Receivable Specialist to oversee and optimize the accounts receivable processes in a dynamic and fast-paced environment. This role offers the opportunity to manage key financial operations, collaborate with cross-functional teams, and contribute to process improvements. The position is based in Princeton, New Jersey, and provides a pathway for growth within a supportive team.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the end-to-end accounts receivable cycle, including client invoicing, electronic billing submissions, and payment collection.</p><p>• Ensure all billing activities align with client contracts and are completed accurately and on time.</p><p>• Collaborate with project managers and client service teams to address and resolve billing discrepancies.</p><p>• Monitor outstanding accounts and take proactive measures to maintain a steady cash flow.</p><p>• Enhance the efficiency and accuracy of e-billing systems and processes.</p><p>• Prepare and support accounts receivable reports, reconciliations, and month-end close tasks.</p><p>• Identify and implement opportunities to improve workflows and optimize department operations.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
We are looking for an experienced Accounting Specialist to join our team in Westampton, New Jersey. This is a long-term contract position ideal for someone with a strong background in accounts payable and accounts receivable. The role offers an excellent opportunity to enhance your accounting expertise while contributing to essential financial operations.<br><br>Responsibilities:<br>• Process and manage accounts payable transactions, ensuring accuracy and timely payments.<br>• Handle accounts receivable tasks, including invoice generation and payment tracking.<br>• Perform account reconciliations to maintain accurate financial records.<br>• Assist in managing billing functions and resolving discrepancies as needed.<br>• Support general accounting operations, including journal entries and financial reporting.<br>• Collaborate with team members to improve efficiency in accounting procedures.<br>• Monitor and ensure compliance with company policies and financial regulations.<br>• Provide detailed reports and updates to the finance team on a regular basis.<br>• Address inquiries related to accounts and resolve issues promptly.<br>• Participate in audits and assist in preparing necessary documentation.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Bronx, New York. This role involves handling accounts receivable tasks, managing business-to-business collections, and ensuring accurate payment posting and reconciliation. If you have a strong background in collections and proficiency with QuickBooks Online, we encourage you to apply.<br><br>Responsibilities:<br>• Manage business-to-business collections, ensuring timely follow-up and resolution of outstanding payments.<br>• Post payments accurately to customer accounts and maintain detailed transaction records.<br>• Perform account reconciliations to ensure financial data integrity.<br>• Provide excellent customer service to address inquiries and resolve payment issues.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.<br>• Utilize QuickBooks Online to manage accounts receivable and track payment statuses.<br>• Prepare and maintain regular reports on collections activities and account statuses.<br>• Analyze aging reports to prioritize collection efforts and minimize overdue balances.
We are looking for a motivated and customer-focused Call Center Specialist to join our team in Bridgewater, New Jersey. In this long-term contract position, you will play a pivotal role in providing exceptional service to customers by addressing inquiries, resolving concerns, and delivering product information. This is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy building strong customer relationships.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, ensuring timely and accurate resolution.<br>• Provide detailed information about products and services, addressing customer needs effectively.<br>• Maintain professionalism and a positive attitude while handling customer concerns or complaints.<br>• Document interactions and updates in the system to ensure accurate record-keeping.<br>• Collaborate with team members to improve overall customer satisfaction and service quality.<br>• Assist customers with troubleshooting issues related to products or services.<br>• Stay informed about company offerings and policies to provide accurate guidance.<br>• Meet or exceed performance metrics and call center goals.<br>• Participate in training sessions to enhance knowledge and skills.<br>• Adapt to a dynamic and fast-changing call center environment.
We are looking for a skilled Contracts Specialist to join our team on a contract basis in Parsippany, New Jersey. In this role, you will oversee the administration, compliance, and modification of contracts while ensuring alignment with organizational standards and goals. This position offers an exciting opportunity to contribute your expertise in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Administer and manage contracts throughout their lifecycle, ensuring accuracy and compliance with company policies.<br>• Review, draft, and modify contracts to meet legal and organizational requirements.<br>• Monitor contract compliance by evaluating deliverables and deadlines to identify and address any potential issues.<br>• Collaborate with internal teams and stakeholders to negotiate terms and resolve contract-related challenges.<br>• Support the awarding of contracts by preparing documentation and conducting thorough evaluations.<br>• Maintain accurate records of contract modifications, updates, and approvals.<br>• Provide guidance on contract policies and procedures to ensure adherence to regulatory standards.<br>• Identify opportunities for process improvements within contract administration and implement solutions.<br>• Assist in resolving disputes or discrepancies related to contracts in a timely and efficient manner.<br>• Prepare reports and summaries on contract performance for management review.
We are looking for a success-driven Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this long-term contract position, you will play a vital role in ensuring exceptional service by managing customer orders, addressing inquiries, and resolving issues. This is an excellent opportunity to contribute to a dynamic retail environment while enhancing customer satisfaction.<br><br>Responsibilities:<br>• Process customer orders with efficiency and accuracy, ensuring timely fulfillment.<br>• Investigate purchase requests and provide detailed follow-ups on shipping information.<br>• Assist customers with returns and address concerns regarding product quality.<br>• Deliver exceptional customer service through various communication channels, including phone and email.<br>• Collaborate with team members to improve service standards and streamline operations.<br>• Utilize e-commerce platforms and Salesforce tools to manage customer interactions.<br>• Maintain a thorough understanding of company policies to address customer inquiries effectively.<br>• Provide feedback to improve processes and enhance the overall customer experience.
