77 results for Communications Specialist in Princeton, NJ
Marketing/Communications CoordinatorWe are on the lookout for a Marketing/Communications Coordinator to join our team in NY, New York. As a Marketing/Communications Coordinator, you will play an integral role in the creation of proposals and maintenance of our marketing database. This job offers a short-term contract employment opportunity. <br><br>Responsibilities: <br>• Assist in crafting proposals with strong writing and editing skills.<br>• Maintain and manage the marketing database efficiently.<br>• Utilize Adobe InDesign and PowerPoint for creating and presenting proposals.<br>• Leverage Adobe Creative Cloud and Adobe Illustrator for various marketing projects.<br>• Use CRM and Constant Contact to manage customer relationships and email marketing respectively.<br>• Plan and execute advertising campaigns to enhance brand awareness.<br>• Participate in budget processes related to marketing and campaign planning.<br>• Ensure effective communication within the team and with external stakeholders.Marketing Specialist 1We are offering a long-term contract employment opportunity for a Marketing Specialist 1 in King of Prussia, Pennsylvania. This role is primarily centered around researching, analyzing, and providing insights on market conditions to aid in the determination of potential sales for a product or service. The specialist will also be involved in data analysis, story building, and collaboration with various marketing teams.<br><br>Responsibilities:<br>• Conduct comprehensive analysis of the competitive landscape and market trends to provide actionable insights for product positioning and strategic marketing initiatives.<br>• Develop and refine customer personas based on detailed data analysis to guide marketing campaigns, product development, and sales efforts.<br>• Evaluate and devise methods for data collection such as surveys or questionnaires, and arrange to obtain existing data when necessary.<br>• Create and maintain dashboards and reports using tools like Power BI and Tableau to present insights to key stakeholders.<br>• Collaborate with product management, sales, and marketing teams to ensure alignment between product offerings and market opportunities.<br>• Leverage Excel, PowerBI, SmartSheet, Salesforce, and 6Sense to manage and analyze data.<br>• Utilize strong communication skills to effectively convey insights and strategies to the team and stakeholders.<br>• Apply knowledge of principles and methods for showing, promoting, and selling products or services.<br>• Work independently and manage your time efficiently to meet project deadlines.Collections Specialist<p>We are in need of a Collections Specialist to join our team based near Leonia, New Jersey. This role offers a long-term contract employment opportunity where you will be primarily tasked with managing customer accounts, processing payments, and conducting collection calls.</p><p><br></p><p>Responsibilities</p><p>• Professionally handle a large volume of collection calls on a daily basis</p><p>• Review and explain invoices and account statements to customers</p><p>• Efficiently process credit card and ACH payments</p><p>• Register customers on the online portal for seamless transactions</p><p>• Regularly send out invoices and aging balance reports via email</p><p>• Provide accurate cash forecasting information for the assigned customer base</p><p>• Apply payments, credits, and debit memos to relevant accounts</p><p>• Evaluate orders, approve or reject them, and remove accounts from credit hold as necessary</p><p>• Design and implement payment plans when required</p><p>• Maintain customer account records with utmost accuracy.</p>Customer Service/Logistics Specialist<p>A busy company in the Morris Plains area is seeking a Customer Service/Logistics Specialist to join a growing company. This Customer Service/Logistics Specialist will get the chance to join a dynamic team that works well with each other and collaborate. This Customer Service/Logistics Specialist opportunity offers a flexible working schedule and the ability to advance your career. The ideal Customer Service/Logistics Specialist will have a blended background in both customer service and logistics, and has strong ERP systems experience. Other responsibilities of this Customer Service/Logistics Specialist will include but not be limited to: </p><p><br></p><p>Responsibilities:</p><p>• Proactively manage communication with new clients and distributors, providing guidance on order and fulfillment processes</p><p>• Acting as a central point of contact for international clients and distributors for pricing, documentation requests, and purchase order processing</p><p>• Accurately receive, review, and process international client purchase orders</p><p>• Evaluate and deliver international shipping & logistics quotes</p><p>• Oversee the successful export and delivery of orders to international clients, while keeping all relevant parties informed</p><p>• Track open orders and manage client expectations proactively</p><p>• Collaborate with Associate Director, Purchasing to prepare and submit purchase orders</p><p>• Handle communication with suppliers on open orders and shipment status</p><p>• Monitor incoming shipments to understand delivery timing</p><p>• Coordinate with the Quality Team to align necessary documentation</p><p>• Assist in updating the International Sales Team on topics related to lead time, inventory, shortages, etc.</p><p>• Maintain records of purchase orders and associated documents for all orders</p><p>• Verify costs of products and vendor quotes to ensure they are correctly captured.</p><p><br></p><p>This Customer Service/Logistics Specialist position is paying between $75,000 and $80,000 annually depending on experience. If interested in this Customer Service/Logistics Specialist role, apply today! </p>A/P Specialist<p>We are in search of an organized, A/P Specialist to join our finance team. This role focuses on ensuring the accuracy and efficiency of payment processing within our organization. The A/P Specialist will work closely with various departments, sites, and vendors to ensure smooth financial operations.</p><p><br></p><p>Responsibilities </p><p>• Oversee the processing of vendor invoices, verifying their accuracy prior to payment</p><p>• Collaborate with sites to reconcile accounts payable transactions and address any discrepancies</p><p>• Scrutinize financial data to identify potential trends or issues warranting attention</p><p>• Uphold compliance with both company policies and financial regulations</p><p>• Organize and maintain vendor files, including filing invoices</p><p>• Handle the opening, stamping, and processing of mail</p><p>• Oversee the printing of checks and ensuring their match with invoices</p><p>• Step in for Receptionist responsibilities when needed</p>Sales Support Specialist<p>We are seeking a Sales Support Specialist to join our client's team in the Cranbury, New Jersey area. As a Sales Support Specialist, your role will revolve around providing efficient and accurate support to our sales team and liaising with suppliers and brokers. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Ensure accurate and efficient communication with suppliers and brokers via WhatsApp</p><p>• Conduct detailed spreadsheet reporting to ensure all data is up-to-date and accurate</p><p>• Create and manage purchase orders, inputting all relevant data into our spreadsheet system</p><p>• Utilize Excel and WhatsApp systems to perform tasks and maintain records</p><p>• Provide comprehensive support to the sales team, assisting with any inquiries and issues </p><p>• Implement and manage a detailed and effective customer credit processing system</p><p>• Maintain and monitor customer accounts, taking appropriate action when required</p><p>• Ensure the maintenance of accurate customer credit records.</p>Marketing SpecialistWe are in search of a Marketing Specialist 2 to join our team in KING OF PRUSSIA, Pennsylvania. In this role, you will be primarily focusing on conducting comprehensive market research, analyzing market conditions, and determining potential sales of products or services. Your expertise in data analytics will play a crucial role in devising and refining our go-to-market strategies. <br><br>Responsibilities:<br><br>• Conduct thorough analysis of the competitive landscape, market trends, and customer needs to provide actionable insights for product positioning and go-to-market strategies.<br>• Collaborate cross-functionally to develop and refine customer personas based on detailed data analysis to guide marketing campaigns, product development, and sales efforts.<br>• Devise and assess methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.<br>• Create and maintain dashboards and reports using tools like Power BI and Tableau to present insights to key stakeholders.<br>• Work closely with product management, sales, and marketing teams to ensure alignment between product offerings and market opportunities.<br>• Leverage your skills in Excel, PowerBI, SmartSheet, Salesforce, and 6Sense to enhance our marketing efforts.<br>• Use your strong ability to analyze and interpret customer and market data to inform product marketing decisions.<br>• Apply your proficiency in BI tools such as Power BI or Tableau for creating visual reports and dashboards.<br>• Utilize your negotiation skills to broker beneficial deals and partnerships for the company.<br>• Use your excellent verbal and written communication skills to effectively relay information and ideas internally and externally.Marketing ManagerWe are in search of a Marketing Manager to become part of our team located in Manasquan, New Jersey. In this role, your main focus will be on developing and implementing our corporate communications plan, monitoring client communication strategies, and fostering vendor relationships. This role is situated within the industry and provides an engaging workplace.<br><br>Responsibilities:<br>• Formulate and execute a comprehensive corporate communications plan in line with the company's vision and strategy.<br>• Implement metrics and measurement plans to assess the effectiveness of corporate communications.<br>• Manage all client communication strategies, ensuring the quality of deliverables.<br>• Develop and maintain relationships with vendors to create long-term strategies and improve processes and operations.<br>• Work closely with internal project stakeholders to ensure alignment and support.<br>• Ensure that vendors fulfill contractual obligations, delivering quality products and services on time.<br>• Collaborate with all departments to ensure consistent messaging and branding.<br>• Supervise all graphic design direction.<br>• Evaluate project demands to manage scope, supply, and appropriate staffing to complete plans within the defined budget and schedule.<br>• Foster a productive environment for the creative team, providing both creative and technical leadership.Accounts Payable Specialist<p>The Accounts Payable (AP) Specialist is responsible for managing the organization's payable transactions, ensuring accurate and timely processing of invoices, and maintaining strong vendor relationships. </p><ul><li>The AP Specialist plays a crucial role in maintaining the financial health of the organization by effectively managing payables and optimizing cash flow.</li><li>This role involves reviewing and verifying invoices, reconciling payments, resolving discrepancies, and ensuring compliance with company policies and procedures. </li><li>Recordkeeping: Maintain organized and accurate accounts payable files and documentation for audit and reference purposes.</li><li>Invoice Processing: Receive, review, and process invoices accurately and timely, ensuring 3-way Match with appropriate approvals and adherence to company policies and procedures.</li><li>Payment Processing: Prepare and process payments, including checks, electronic transfers, and other methods, ensuring accuracy and adherence to payment terms.</li><li>Expense Reporting: Review and process employee expense reports, verifying compliance with company policies and processing reimbursements in a timely manner.</li><li>Reconciliation: Reconcile vendor statements and resolve discrepancies or issues promptly. Ensure accurate recording of payables and maintain up-to-date accounts payable records.</li><li>Vendor Management: Establish and maintain positive relationships with vendors, responding to inquiries, resolving payment discrepancies, and managing vendor accounts.</li><li>Compliance: Ensure compliance with applicable regulations and internal controls. Stay updated on changes in accounting and tax regulations that may impact accounts payable processes.</li><li>Process Improvement: Continuously evaluate and recommend enhancements to accounts payable processes, systems, and workflows to increase efficiency, accuracy, and productivity.</li><li>Reporting and Analysis: Generate periodic reports on accounts payable activities, aging of payables, 1099 Processing.</li><li>Back up for Accounts Receivable position.</li><li>Customer Invoice Generation: Prepare and distribute accurate and timely invoices to customers based on BOL.</li><li>Assist in entering Customer Invoices in Customer portal.</li></ul><p><br></p>Practice Support SpecialistWe are offering an exciting opportunity for a Practice Support Specialist in Philadelphia, Pennsylvania. In this role, you will be part of a dynamic environment within the technology industry. You will be responsible for a variety of tasks that help support our operations, ensuring our practices run smoothly.<br><br>Responsibilities:<br>• Utilize Cisco, Citrix, Cloud, and Dell Technologies to support business operations<br>• Actively manage and update Active Directory<br>• Maintain and troubleshoot computer hardware to ensure optimal performance<br>• Use the 'About Time' management system to track tasks and projects<br>• Implement and manage backup technologies for data protection and recovery<br>• Leverage effective communication skills to resolve customer inquiries and issues<br>• Monitor customer accounts and take necessary actions based on their status<br>• Process customer credit applications with accuracy and efficiency<br>• Maintain comprehensive and accurate customer credit records.Part Time- Producer Services Licensing SpecialistWe are offering a contract to permanent employment opportunity for a Part Time-Producer Services Licensing Specialist in Philadelphia, Pennsylvania. As a part of our team, you will be tasked with setting up and maintaining records, updating systems with essential data, and assisting in various projects to support business needs. <br><br>Responsibilities:<br>• Setting up and creating records for agents by establishing identifying codes for existing producers in our internal systems.<br>• Regularly updating internal systems with critical information in a timely manner.<br>• Providing assistance in projects that are crucial for our business requirements.<br>• Supporting the team as required in various tasks.<br>• Processing appointments and terminations as necessary.<br>• Implementing mass data updates in the system.<br>• Utilizing Microsoft Office products, including Excel for data entry, Word for using templates, and Outlook for managing emails.<br>• Exercising high attention to detail and organizational skills in daily tasks.<br>• Working independently to complete assignments within stipulated timelines.<br>• Demonstrating excellent communication skills in all interactions.<br>• Applying knowledge of cash management accounting skills where needed.Billing Specialist<p>A busy company in the Morristown area is seeking a Billing Specialist to join their growing company. This Billing Specialist will get the chance to join a growing team that works well with each other and offers a flexible working schedule. The ideal Billing Specialist will ahve 2+ years of billing experience and have intermediate Excel capabilities. Responsibilities of this Billing Specialist will include but not be limited to: </p><p><br></p><p>Responsibilities:</p><ul><li>Accurately and efficiently carry out the processing of customer credit applications.</li><li>Maintain precise records of customer credit.</li><li>Resolve customer inquiries in a timely and detail-oriented manner.</li><li>Monitor customer accounts and take necessary actions as required.</li><li>Generate and distribute monthly bordereau billings to coinsurers and insureds.</li><li>Update policy share tables and contact information as needed.</li><li>Conduct the month-end process to create monthly Vertical Plan statements.</li><li>Complete and distribute monthly Self-Insured Retention (SIR) billings.</li><li>Administer the creation and distribution of revolving fund billings.</li><li>Manage fund movement through the creation of deposit and withdrawal forms.</li><li>Balance revolving funds prior to collection and propose fund increases & decreases according to activity.</li><li>Refund revolving funds when all claims are closed and serve as a backup for clearing receivables.</li><li>Post advances received on specific claims and revolving funds received on specific policies.</li><li>Release payments on Slow Pay queue in Nexus when necessary and answer co-insurers’ and insureds inquiries regarding their billing and revolving fund status.</li></ul><p><br></p><p>This Billing Specialist position pays between $60,000 and $70,000 annually depending on experience. If interested in this Billing Specialist role, apply today! </p>Accounts Payable Specialist<p>A busy company in the Pine Brook area is seeking an Accounts Payable Specialist to join a growing company. This Accounts Payable Specialist will get the chance to work under an experienced Controller where they will learn a lot. The ideal Accounts Payable Specialist will have prior experience in the legal industry (not required), and have proficiency in any ERP system. Other responsibilities of this Accounts Payable Specialist will include but not be limited to:</p><p><br></p><ul><li>Manage and process vendor invoices and schedule them for payment.</li><li>Set up and maintain vendor accounts for smooth operation.</li><li>Respond to vendor inquiries and ensure the resolution of discrepancies.</li><li>Reconcile vendor statements with firm records for accuracy.</li><li>Download vendor invoices from vendor sites and input into the client accounting system.</li><li>Process internal check requests along with employee expense reports and credit card statements.</li><li>Review and process expense reports to ensure they are accurate and timely.</li><li>Assist in the monthly closing process to ensure all financial deadlines are met.</li><li>Conduct account analysis to identify and resolve any discrepancies.</li><li>Use the document management system to scan and store payment backup documents.</li></ul><p><br></p><p>This Accounts Payable Specialist position pays between $65,000 and $75,000 annually depending on experience. If interested in this Accounts Payable Specialist role apply today! </p>Medical Billing Specialist<p>Robert Half is seeking Medical Billing Specialist in the Somerset County, NJ area. As a Medical Billing Specialist, you will handle billing procedures for home, health, and hospice care, and work closely with the central scheduling department. If you have 1+ years of Medical Billing experience and are looking to grow your career, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Execute billing operations for home, health, and hospice care services.</p><p>• Collaborate with the central scheduling department to ensure seamless billing processes.</p><p>• Utilize software to manage and update billing information.</p><p>• Handle authorizations related to billing efficiently.</p><p>• Monitor customer accounts and take necessary action as needed.</p><p>• Maintain accurate and up-to-date records of customer credit applications.</p><p>• Process customer credit applications accurately and efficiently.</p><p>• Resolve customer inquiries related to billing in a timely manner.</p>Presentation SpecialistWe are offering a contract to permanent employment opportunity for a Presentation Specialist in the Advertising industry. The role is fully remote and based in New York, United States. As a Presentation Specialist, your focus will be on developing templates and potentially designing them. You will be collaborating and communicating with different departments to understand their specific needs and deadlines.<br><br>Responsibilities:<br>• Collaborating with various departments to understand their presentation needs.<br>• Developing engaging and inspiring presentation templates.<br>• Potentially designing the templates in addition to creating them.<br>• Prioritizing work based on deadlines and importance of the templates.<br>• Presenting the developed templates for approval.<br>• Handling potential additional deadlines post the initial deadline.<br>• Processing and maintaining accurate records of the work.<br>• Handling customer inquiries and resolving them efficiently.<br>• Monitoring customer accounts and taking appropriate actions.<br>• Translating created templates into Canva format.Accounting Specialist<p>We are offering a fantastic opportunity for an Accounting Specialist in Ocean County, NJ! This role involves maintaining the financial health of the company by ensuring debtor's accounting is accurately maintained in the ledger and payment terms are adhered to. </p><p><br></p><p>Responsibilities: </p><p><strong>Accounts Receivable (AR):</strong></p><ul><li>Match remittances and identify incoming payments.</li><li>Research and resolve payments without remittance details.</li><li>Enter and post ACH and wire transactions.</li><li>Respond to customer inquiries via phone and email.</li><li>Review aging reports and follow up on outstanding balances.</li><li>Set up new customer accounts, ensuring proper documentation.</li><li>Update customer account details while ensuring compliance.</li><li>Conduct preliminary credit evaluations and propose credit limits for management review.</li><li>Maintain and update sales tax certificates.</li><li>Reconcile accounts receivable.</li></ul><p><strong>Accounts Payable (AP):</strong></p><ul><li>Perform a three-way match for vouchers.</li><li>Process speed vouchers and international payments.</li><li>Conduct weekly check runs.</li><li>Process rent, utility, and telecom invoices, including necessary accruals.</li><li>Set up new suppliers and employees in the system.</li><li>Reconcile AP trade and intercompany accounts.</li><li>Perform Received Not Vouchered (RNV) reconciliation.</li><li>Maintain organized records of payments and invoices.</li></ul><p><br></p>Deposition SpecialistWe are seeking a Deposition Specialist to join our team in the legal industry. This role is based in Philadelphia, Pennsylvania. You will be responsible for tasks such as handling depositions, transcribing conversations, and maintaining accuracy in all tasks. Your role will involve the use of various skills including Adobe Acrobat, Computer Word Processing, Docs Open, e-Copy, Elite Enterprise, and Billing Functions among others.<br><br>Responsibilities:<br>• Transcribing digital recordings of conversations with precision within a 48-hour timeframe<br>• Handling depositions and using AI technology for improvement<br>• Ensuring accuracy in typing and transcribing, rather than focusing on speed<br>• Checking and proofreading for errors diligently<br>• Providing the option for opposing counsel to purchase transcriptions<br>• Utilizing Adobe Acrobat, Computer Word Processing, Docs Open, e-Copy, Elite Enterprise, and Billing Functions in daily tasks<br>• Maintaining professionalism and unbiased stance throughout tasks<br>• Taking on more depositions or cases as necessary<br>• Being presentable as there may be instances of being on camera during depositions<br>• Contributing to the team by processing customer applications and maintaining accurate records<br>• Resolving customer inquiries and monitoring customer accounts.API and Data Integration Specialist<p>We are providing an exciting opportunity for an API and Data Integration Specialist in Morristown, New Jersey, United States. As an API and Data Integration Specialist, you will be managing and optimizing the flow of data between various systems. You will play a key role in designing, developing, maintaining API integrations, and supporting our data strategy project. </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Manage and optimize the flow of data across various platforms such as Microsoft BI, Qlik, Softrip, Salesforce, Zendesk, and Google Analytics.</p><p>• Design, develop, and maintain API integrations to ensure seamless data movement and accurate reporting.</p><p>• Identify and implement ways to enhance existing system interfaces, focusing on improving accessibility for customers and partners.</p><p>• Play a key role in supporting our data strategy project, which includes migrating from Qlik BI to Microsoft BI, integrating new data sources, and enhancing overall reporting capabilities.</p><p>• Collaborate with cross-functional teams to identify integration needs and troubleshoot any issues in data flow or connectivity.</p><p>• Adhere to best practices for data integration, ensuring compliance with security and data governance standards.</p><p>• Monitor and optimize the performance of data integrations for scalability and efficiency.</p><p>• Develop algorithms to transform raw data into actionable information.</p><p>• Build, test, and maintain database pipeline architectures.</p><p>• Collaborate with management to understand company objectives and align data integration strategies accordingly.</p><p>• Develop new data validation methods and data analysis tools in compliance with data governance and security policies.</p><p>• Create documentation and provide technical support for integration solutions.</p><p>• Stay updated on new technologies and tools to improve integration processes and data handling</p>Accounts Payable Specialist<p>We are seeking an Accounts Payable Specialist to join our team in Southern Ocean County, NJ. This role revolves around the management of capital outflow for the business and includes tasks such as processing vendor payments, reconciling financial reports, and maintaining accurate accounting records.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the payment process for vendors which includes verifying federal ID numbers and reviewing purchase orders.</p><p>• Receive and reconcile expense reports and other financial documents with account balances and office records.</p><p>• Identify discount opportunities and issue purchase order amendments or stop-payment orders when necessary.</p><p>• Assist in maintaining accounting records and ledgers through monthly statement reconciliation and transaction verification.</p><p>• Manage the distribution and entry recording of petty cash, ensuring all documentation is verified.</p><p>• Compute and report sales tax based on the invoices paid.</p><p>• Perform other related duties as assigned.</p>Property Damage Claims SpecialistWe are seeking a Property Damage Claims Specialist to join our team in Allentown, Pennsylvania. In this role, you will handle customer property damage claims related to our electric service operations. You will oversee the claim from initial receipt to final determination and settlement, ensuring all actions comply with state regulations and company policy. This role offers a long term contract employment opportunity and operates in a hybrid mode, with three days on-site and two days working from home.<br><br>Responsibilities:<br>• Handle customer property damage claims resulting from our service operations<br>• Oversee the entire claims process, from receipt to final determination and settlement<br>• Ensure all actions comply with state regulations and our company's policy<br>• Maintain accurate and timely records of all claims<br>• Provide quality customer service and handle escalated calls when necessary<br>• Maintain confidentiality regarding claims decisions and rationale<br>• Analyze claims to ensure appropriate losses are paid for each event<br>• Assist in determining liability for damage claims<br>• Maintain tracking records of all accepted and denied claims<br>• Handle other duties and projects as assigned.Dispatch and Billing Coordinator<p>Are you a proactive and detail-oriented professional with a passion for driving operational excellence? Robert Half is searching for a highly organized Operations Specialist to join a local and dynamic team. In this role, you’ll play a key part in ensuring the seamless execution of operational processes, providing vital support to cross-functional teams, and contributing to the overall success of the organization. If you thrive in a fast-paced environment, enjoy solving challenges, and are committed to delivering outstanding results, we want to hear from you!</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for service technicians, offering dispatch assistance and facilitating optimal routing of service calls.</li><li>Support the scheduling of service appointments to maximize technician efficiency and enhance customer satisfaction.</li><li>Maintain clear and effective communication with technicians, addressing inquiries and providing timely updates as needed.</li><li>Answer incoming calls, addressing customer inquiries and concerns with a professional and prompt approach, reflecting strong communication skills.</li><li>Step in during Customer Service Representative (CSR) absences, covering core duties to ensure seamless operations and consistent service.</li><li>Conduct thorough reviews and audits of service invoices to confirm accuracy in service details, labor, and pricing.</li><li>Ensure that invoiced charges correspond to the services provided, working to resolve any discrepancies with appropriate stakeholders.</li><li>Provide flexible, ad hoc support to address evolving business needs, including assisting with tasks across multiple departments.</li><li>Foster a collaborative, team-oriented culture by serving as a dependable resource for cross-functional initiatives.</li></ul>Customer Support / Escalation Specialist<p>Are you passionate about delivering exceptional customer experiences and solving challenging issues? Do you thrive in dynamic environments where every interaction counts? We are looking for a Customer Service / Escalation Specialist to join a local organization and serve as the critical link between customers and their support solutions. In this role, you will handle escalated customer concerns, identify root causes, and collaborate with internal teams to deliver timely resolutions—all while ensuring client satisfaction remains a top priority.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the go-to expert for resolving complex or escalated customer concerns.</li><li>Investigate and identify root causes of customer issues, ensuring a thorough and efficient resolution.</li><li>Provide exceptional service to customers, demonstrating empathy, professionalism, and active listening to understand their needs.</li><li>Maintain strong communication throughout the process, keeping customers informed with accurate updates and timelines.</li><li>Work closely with internal teams, including Quality Assurance, Operations, and Leadership, to drive effective solutions for escalated issues.</li><li>Provide feedback to teams on recurring issues and recommend potential process improvements.</li><li>Accurately document customer interactions, resolutions, and trends using [insert CRM/tool used].</li><li>Provide insights and analyze patterns from escalated cases to inform the development of long-term solutions.</li><li>Anticipate customer needs by understanding pain points and suggesting practical remedies to enhance their experience.</li><li>Identify and escalate critical issues to management as necessary.</li></ul><p><br></p>Senior Credit and Collections Specialist<p>A well-established waste management company located near Manalapan Township, NJ, is looking for a Senior Credit and Collections Specialist.</p><p>• Create and submit reports: collection accounts, account write-offs</p><p> • Apply Hazmat credit memos.</p><p> • Assist customers with their payments through various methods; cash, credit card, ACH, check/CHAX, IVR, and through the company website/web portal.</p><p>• Supporting the collection efforts/calls for accounts receivable portfolio.</p><p> • Researching account disputes and billing discrepancies.</p><p> • Performing account and payment reconciliations.</p><p> • Responding to credit inquiries from customers.</p><p> • Identifying delinquent accounts requiring external collection efforts.</p><p> • Analyzing and assessing the creditworthiness of accounts with credit manager.</p><p>• Documenting daily collections activity.</p><p> </p><p> </p>Visualization CoordinatorWe are offering a contract for a Visualization Coordinator position based in FORT WASHINGTON, Pennsylvania. This role operates within a hybrid working model, entailing a combination of remote work and a mandatory in-office presence every Wednesday. The industry in focus revolves around coordinating 3D exterior renderings, outsourced to third-party vendors, for use in marketing collateral throughout the company.<br><br>Responsibilities:<br><br>• Coordinate projects involving 3D exterior renderings used in brochure inserts and community websites, outsourced to third-party vendors.<br>• Ensure the operational health of these requests, adhering to established budget policies and procedures.<br>• Perform quality assurance reviews using architectural drawings and checklists.<br>• Update documentation and track projects using multiple internal systems to meet deadline requirements.<br>• Proofread and review initial artwork in the first and second review tiers.<br>• Communicate effectively with all project participants.<br>• Execute administrative functions such as daily database updates to track workflows and spending on vendor services.<br>• Optimize the team's production processes to balance efficiency and quality in collaboration with project participants.<br>• Uphold brand guidelines throughout all project stages.<br>• Utilize Adobe Creative Cloud programs, AutoCAD, and Microsoft Office Suites for varied tasks.HR CoordinatorWe are seeking a diligent HR Coordinator to join our team in the real estate property/facilities management sector, based in Plymouth Meeting, Pennsylvania. This role plays a crucial part in our HR functions, managing important tasks such as processing new permanent staff information, conducting audits, and handling communication related to human resources. This is a contract employment opportunity that offers a chance to work in a hybrid work environment.<br><br>Responsibilities: <br><br>• Efficiently process pay increases and terminations, ensuring accuracy and timeliness<br>• Maintain and manage HR inbox, responding to inquiries and forwarding information as needed<br>• Implement audits to ensure the accuracy of HR records and processes <br>• Handle new permanent staff communication, providing necessary information and guidance to new team members<br>• Conduct background checks as part of the recruitment process<br>• Utilize ADP Workforce Now and Ceridian Day Force for various HR tasks<br>• Manage work comp claims, coordinating with relevant parties to resolve issues<br>• Oversee benefit functions, ensuring employees are informed and benefits are administered correctly<br>• Use ATS for effective management of recruitment and hiring processes<br>• Perform administrative tasks related to human resources, maintaining organized and accurate records.