Design, build, and maintain scalable test automation frameworks using tools such as Playwright, Appium, Selenium, Cypress, and others. Collaborate with cross-functional teams to define test strategies and ensure comprehensive test coverage. Develop and maintain automated test scripts in Java, JavaScript, and C#. Integrate automated tests into CI/CD pipelines to support continuous delivery. Analyze test results, identify root causes, and drive resolution of issues. Mentor and support entry level engineers, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders to report progress, risks, and quality metrics. Solid Manual testing skills. Ability to understand and articulate complicated requirements for test case creation.
<p><strong>Senior QA Automation Engineer (Contract – 12 Months, Potential Extension)</strong></p><p><strong>Location:</strong> Princeton, NJ (Preferred)</p><p><strong>Work Hours:</strong> 8 AM – 5 PM EST</p><p><strong>About the Role</strong></p><p>We are seeking an experienced <strong>Senior QA Automation Engineer</strong> to support automated testing efforts across data pipelines, analytics workflows, and cloud‑based data platforms. This role focuses heavily on SQL, Python, and Databricks, and will play a key part in ensuring high‑quality, reliable software delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design and develop automated tests for Databricks workflows and Python-based data processing.</li><li>Build and maintain test frameworks utilizing Python and SQL.</li><li>Integrate automated tests into CI/CD pipelines (experience with Harness is a plus).</li><li>Create, maintain, and execute test cases for both existing and new user stories.</li><li>Collaborate with cross-functional engineering and product teams to ensure full coverage and consistent, reliable release quality.</li><li>Support testing for the SonarQube rollout and reporting initiative.</li></ul>
We are looking for an experienced DevOps Engineer to join our dynamic team in New York, New York. In this role, you will play a key part in optimizing and automating our infrastructure to ensure seamless operations. The ideal candidate is passionate about cloud technologies, automation, and driving efficiency across development and deployment processes.<br><br>Responsibilities:<br>• Develop and maintain scalable infrastructure solutions using cloud platforms such as AWS.<br>• Automate deployment pipelines to enhance efficiency and consistency.<br>• Manage container orchestration systems, including Kubernetes, to ensure application reliability.<br>• Implement configuration management tools like Ansible to streamline system setup and maintenance.<br>• Utilize Terraform to define and provision infrastructure as code.<br>• Monitor system performance and troubleshoot issues to ensure high availability.<br>• Collaborate with development teams to integrate DevOps practices into workflows.<br>• Identify opportunities for process improvements and implement solutions.<br>• Ensure security and compliance standards are adhered to across infrastructure.<br>• Document processes and share knowledge to promote team growth.
<p>We are looking for a highly skilled DevOps Engineer to join our team on a contract basis in Philadelphia, Pennsylvania. In this role, you will play a key part in driving infrastructure automation, scaling cloud‑based applications, and supporting digital transformation initiatives. This position offers an opportunity to work with cutting‑edge technologies and contribute to the delivery of world‑class eCommerce solutions.</p><p>We are seeking top technical talent with strong experience across AWS, Terraform, and the HashiStack (Nomad, Consul, Vault) to support large‑scale online systems and modern application platforms.</p><p><br></p><p><strong>Top Skills</strong></p><ul><li><strong>Terraform Scripting</strong></li><li><strong>HashiStack Tools</strong>: Nomad / Consul / Vault</li><li><strong>AWS Services</strong>: EC2, EKS, RDS, IAM Roles & Policies</li></ul><p><strong>Responsibilities</strong></p><ul><li>Lead infrastructure and automation efforts for digital transformation projects</li><li>Define SRE infrastructure requirements and engineering best practices</li><li>Build automation using Terraform and configuration management tools</li><li>Design and implement monitoring and alerting solutions</li><li>Partner with product teams to ensure reliability and scalability of applications</li><li>Own reporting around online performance and system health</li><li>Build and enhance scalable infrastructure for global eCommerce capabilities</li><li>Define and deliver cloud‑focused application roadmaps and technology platforms</li><li>Oversee release management workflows across online systems</li><li>Maintain log centralization and operational visibility using Splunk</li></ul>
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
We are looking for an experienced IAM Engineer to join our team in King of Prussia, Pennsylvania. In this role, you will design and implement comprehensive identity and access management solutions across hybrid environments, ensuring secure and efficient access for employees, contractors, and vendors. This is a long-term contract position within the energy and natural resources industry, offering a dynamic opportunity to collaborate on cutting-edge cybersecurity initiatives.<br><br>Responsibilities:<br>• Design and deploy scalable identity and access management solutions for multi-cloud and on-premises systems.<br>• Develop and maintain automation scripts using tools like PowerShell and VBScript to streamline IAM processes.<br>• Configure and manage authentication, authorization, and identity governance systems for enhanced security.<br>• Collaborate with application teams to integrate IAM requirements seamlessly into existing systems.<br>• Monitor IAM system performance and address incidents to ensure high availability and reliability.<br>• Apply system updates, patches, and configuration changes to maintain security standards.<br>• Implement backup and disaster recovery procedures tailored to IAM systems.<br>• Create and update technical documentation and architecture for IAM solutions.<br>• Support audits, risk assessments, and validation of security controls.<br>• Provide technical guidance and mentorship to team members, fostering knowledge sharing.
About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
<p>We are looking for a skilled Data Warehouse Engineer to join our team in Malvern, Pennsylvania. This Contract-to-Permanent position offers the opportunity to work with cutting-edge data technologies and contribute to the optimization of data processes. The ideal candidate will have a strong background in Azure and Snowflake, along with experience in data integration and production support. This role is 4-days onsite a WEEK, with no negotiations. Please apply directly if you're interested.</p><p><br></p><p>Responsibilities:</p><p>• Develop, configure, and optimize Snowflake-based data solutions to meet business needs.</p><p>• Utilize Azure Data Factory to design and implement efficient ETL processes.</p><p>• Provide production support by monitoring and managing data workflows and tasks.</p><p>• Extract and analyze existing code from Talend to facilitate system migrations.</p><p>• Stand up and configure data repository processes to ensure seamless performance.</p><p>• Collaborate on the migration from Talend to Azure Data Factory, providing expertise on best practices.</p><p>• Leverage Python scripting to enhance data processing and automation capabilities.</p><p>• Apply critical thinking to solve complex data challenges and support transformation initiatives.</p><p>• Maintain and improve Azure Fabric-based solutions for data warehousing.</p><p>• Work within the context of financial services, ensuring compliance with industry standards.</p>
<p>Position Overview</p><p>We are seeking a Network Operations Engineer to support the deployment and maintenance of distributed access architecture systems. This role involves managing virtual cable modem termination systems (vCMTS), remote PHY (RPHY) turn-ups, and ensuring high availability in a 24/7 operations environment. The ideal candidate will have strong technical expertise in Unix/Linux, scripting, and network troubleshooting.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide operational support for enterprise network and systems environments</li><li>Troubleshoot and resolve complex network, server, and infrastructure issues</li><li>Support and maintain Cisco, Juniper, or comparable networking platforms</li><li>Administer and support Linux-based systems</li><li>Perform root-cause analysis and implement long-term fixes to improve stability</li><li>Collaborate with cross-functional teams responding to incidents and system issues</li><li>Participate in operational support activities and production troubleshooting</li><li>Assist with platform improvements and operational efficiencies</li></ul>
We are looking for an experienced Application Support Engineer to join our team in Paoli, Pennsylvania. This role offers an exciting opportunity to work with cutting-edge tools and technologies to design and maintain robust data pipelines, databases, and reporting platforms. The ideal candidate will be passionate about optimizing performance, ensuring data quality, and collaborating with cross-functional teams to deliver impactful business solutions.<br><br>Responsibilities:<br>• Develop and manage efficient data pipelines using tools such as Azure Data Factory or similar technologies.<br>• Oversee the lifecycle management of both on-premises and cloud-based databases, including SQL Server and Oracle.<br>• Monitor and enhance database performance by tuning queries, optimizing indexing, and managing storage effectively.<br>• Create and share insightful dashboards, datasets, and data models using Power BI.<br>• Maintain and improve enterprise data warehouse structures to support reporting platforms.<br>• Establish frameworks for data governance, validation processes, and maintaining high data quality standards.<br>• Collaborate with application teams to identify data requirements and ensure seamless integration across enterprise systems.<br>• Automate repetitive tasks by leveraging scripting languages such as PowerShell or Python.
We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
We are looking for a skilled Cloud Infrastructure Engineer to join our team in Malvern, Pennsylvania. In this long-term contract role, you will play a vital part in managing, maintaining, and enhancing Azure-based cloud solutions while supporting enterprise IT infrastructure. This position offers an excellent opportunity to leverage your technical expertise to ensure operational efficiency and drive automation initiatives.<br><br>Responsibilities:<br>• Monitor and maintain Azure cloud resources and related IT infrastructure, ensuring optimal performance.<br>• Resolve technical issues by troubleshooting and addressing support tickets for end-users and systems.<br>• Provision and configure cloud-based resources to meet organizational needs.<br>• Assist in incident management and implement minor system upgrades or enhancements.<br>• Create and update documentation, including system runbooks and standard operating procedures.<br>• Drive automation efforts using scripting tools such as PowerShell or Azure Automation.<br>• Apply best practices for cloud and IT operations to ensure reliability and scalability.<br>• Collaborate with IT teams and stakeholders to align cloud infrastructure with business goals.
We are looking for a Field Service Engineer to join our team in Springfield, New Jersey. This role involves hands-on work in the installation, testing, and repair of advanced systems, both in-house and on-site. The position requires independent work and frequent travel, making it ideal for individuals who thrive in dynamic environments.<br><br>Responsibilities:<br>• Conduct diagnostic testing, troubleshooting, and repairs on tone telemetry and SCADA systems, ensuring functionality down to the assembly level.<br>• Collaborate with factory personnel to perform system diagnostics and suggest enhancements to software and firmware performance.<br>• Lead system training, installation, and startup processes, ensuring projects meet contractual requirements and are finalized for acceptance.<br>• Document all activities through detailed trip and expense reports, including configuration updates, identified issues, and resolutions.<br>• Comply with company ISO 9001 standards and procedures in all aspects of the role.<br>• Support the Systems Engineering Department during the final testing and acceptance phases of systems prior to shipment.<br>• Travel approximately 50% of the time to perform fieldwork at customer locations.<br>• Execute additional assignments as needed to support operational goals.
We are looking for an experienced Cloud Security Engineer to join our team in Neptune, New Jersey. In this long-term contract position, you will play a pivotal role in implementing and maintaining advanced monitoring and security solutions that ensure the reliability and performance of hybrid IT environments. This position offers an opportunity to collaborate with cross-functional teams and contribute to the optimization of critical healthcare systems.<br><br>Responsibilities:<br>• Design, configure, and implement SolarWinds monitoring solutions to assess network performance, security, and availability.<br>• Install, customize, and maintain various SolarWinds Orion platform modules, ensuring seamless integration and functionality.<br>• Perform routine preventive maintenance tasks, including applying patches and software updates, to ensure high availability of monitoring systems.<br>• Develop and customize web-based reports for both scheduled and ad-hoc purposes to support application and service-oriented groups.<br>• Create and manage intelligent alerting mechanisms across hybrid environments to enhance system observability.<br>• Automate system remediation processes using SolarWinds Alerts Actions to minimize manual interventions and improve response times.<br>• Build and maintain custom dashboards and maps tailored for operational and management teams.<br>• Collaborate with operations and infrastructure teams to enhance monitoring and automation capabilities.<br>• Analyze system performance trends and log data to proactively identify areas for optimization and preventive maintenance.<br>• Ensure system monitoring solutions comply with healthcare security and regulatory standards.
<p>Must have strong Industry experience in power/electricity and SCADA systems. Experience leading teams and full cycle design experience.</p><p>GENERAL:</p><p><br></p><p>1. Good organization skills with the ability to manage multiple projects simultaneously.</p><p>2. Excellent communication skills. Must be able to communicate in writing and verbally coherently with customers and other departments within the Company.</p><p>3. Must be disciplined to follow procedures. ISO9001:2015 Company.</p><p>4. Travel as required (domestic & international).</p><p>5. Experience with customers, presentations, business planning, strategy, budgets.</p><p>6. Very responsible, dedicated, works well under pressure.</p><p>7. MUST have Project engineering skills, decisive, willing to make decisions.</p><p>8. Strong PC Skills, hardware and software (Microsoft Suit, Excel, WORD, Outlook, Access, etc.).</p><p>9. Commercial Knowledge; revenue, cost, subcontracting.</p><p>10. Project Management Skills: commercial, scheduling, change order process, cost, etc.</p><p><br></p><p><br></p><p>TECHNICAL KNOWLEDGE</p><p><br></p><p>1. Networking experience: LAN experience with routers, bridges, switches, TCP/IP and Ethernet.</p><p><br></p><p>2. Communication: Lease Line, Radio (154/900 MHZ), Spread Spectrum, cable, Internet. Hands-on preferred.</p><p><br></p><p>3. PC Hardware: modems (232/485), NIC, video.</p><p><br></p><p>System Engineering Manager</p><p>Job Description</p><p><br></p><p><br></p><p>4. Operating Systems: Microsoft Windows, Unix (opt.), Linux (opt.), OpenVMS (opt.).</p><p><br></p><p>5. Fluent understanding of electrical/electronic schematics and interconnection diagrams.</p><p><br></p><p>6. Industry Experience: Utility Power, Municipal, Coop., IOU (Investor Owned), Transportation PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), DCS (Distributed Control Systems).</p><p><br></p><p>7. PLC (Programmable Logic Controller) knowledge.</p><p><br></p><p>8. Software Programming knowledge (C, C++), languages, source control, release, distribution, etc.</p><p><br></p><p>9. Database Server: Access, SQL (must), Oracle (opt.).</p><p><br></p><p>10. Programming Experience: some, does not need to be proficient.</p><p><br></p><p>DUTIES & RESPONSIBILITIES</p><p><br></p><p>1. Oversee the SCADA System design consisting of various QEI components (hardware & software)Read and Understand technical specifications. Apply specification to system design, quotations and proposals.</p><p><br></p><p>2. Oversee the design and development of new hardware and software (embedded & workstation) products.</p><p><br></p><p>3. Participate in the integration, loading, configuration and testing of SCADA, networking and communication hardware and software.</p><p><br></p><p>4. Periodically travel to the field to startup and troubleshoot systems/equipment.</p><p><br></p><p>5. Manage Application documentation (User Manuals) that they are current with most recent software releases.</p>
Position Summary We’re seeking a Full Stack Senior Software Engineer to help design, build, and deliver modern, scalable applications that power our firm’s next generation of digital products. This is a hands-on, full-stack engineering role working across front-end, back-end, cloud, and API integrations. You’ll collaborate with cross-functional teams to create secure, high-performing software that drives real business impact. <br> Key Responsibilities Application Development Design, develop, test, and deploy software solutions using React, AWS, and modern scripting languages. Translate business and functional requirements into elegant, scalable technical solutions. Contribute to architectural decisions that improve reliability, maintainability, and performance. Cloud Engineering Build and optimize applications leveraging AWS services (Lambda, DynamoDB, Redshift, etc.). Ensure cloud applications are cost-efficient, secure, and highly available. Implement security best practices across all AWS-based components. API Design & Integration Develop and manage REST, GraphQL, and WSO2-based APIs for seamless system integration. Maintain consistency, scalability, and performance across all API endpoints. Scripting & Automation Use TypeScript, JavaScript, and Python to develop robust, cross-platform solutions. Automate repetitive tasks and enhance system reliability through scripting and process improvements. Data & SQL Development Design and optimize SQL queries and database structures to support business applications. Ensure data integrity, accuracy, and high performance in all database interactions. Collaboration & Leadership Partner with Software Engineering Leads, Business Solution Engineers, QA, and stakeholders to deliver quality results. Mentor peers, share knowledge, and foster a culture of innovation and technical excellence. Communicate technical concepts clearly to non-technical audiences.
We are looking for a skilled Cloud Network Engineer to join our team in Malvern, Pennsylvania. This contract-to-permanent role involves designing, implementing, and supporting advanced cloud networking solutions with a focus on Microsoft Azure. The ideal candidate will have a strong background in network engineering, cloud architecture, and security, along with hands-on experience in enterprise tools such as Palo Alto firewalls and Cisco networking equipment.<br><br>Responsibilities:<br>• Design and manage cloud networking solutions in Microsoft Azure to ensure optimal performance, security, and scalability.<br>• Configure and oversee Azure Virtual Networks, VPNs, Network Security Groups, ExpressRoute, and Application Gateways.<br>• Monitor network performance using Azure-native tools and third-party platforms, identifying and resolving issues proactively.<br>• Develop and implement best practices for cloud network architecture, including automation, governance, and disaster recovery strategies.<br>• Troubleshoot complex network problems across hybrid environments and provide timely resolutions.<br>• Create and maintain comprehensive documentation for network configurations, policies, and procedures to support compliance and change management.<br>• Mentor and support entry level network engineers, fostering knowledge sharing and skill development.<br>• Collaborate with cross-functional teams, including cloud engineers, server administrators, and security specialists, to ensure seamless IT operations.<br>• Support compliance with security standards and regulatory requirements through thorough documentation and adherence to protocols.<br>• Participate actively in IT change management processes to ensure smooth transitions and updates.
We are in search of a Platform Engineer to join our team in Jersey City, New Jersey. As a Platform Engineer, you will be integral to the design, implementation, and management of our cloud-based infrastructure. You will collaborate with various teams including development, security, and operations, to ensure our platform is reliable, scalable, and secure.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams to make improvements to the infrastructure<br>• Automate infrastructure management and provisioning with the use of Terraform<br>• Design, deploy, and maintain applications in containers using Kubernetes and Docker<br>• Manage our cloud infrastructure on AWS, with a focus on scalability, security, and cost-efficiency<br>• Implement best practices in networking, security, and system architecture<br>• Monitor system performance and resolve any infrastructure-related issues<br>• Optimize Continuous Integration and Continuous Deployment (CI/CD) pipelines for efficient deployment and scaling of applications
<p>We are looking for an experienced Senior Data Engineer to join our team. This role involves designing and implementing scalable data solutions, optimizing data workflows, and driving innovation in data architecture. The ideal candidate will possess strong leadership qualities and a passion for problem-solving in a fast-paced, cutting-edge environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop high-performance data systems, including databases, APIs, and data integration pipelines, to support scalable solutions.</p><p>• Design and implement metadata-driven architectures and automate deployment processes using infrastructure-as-code principles.</p><p>• Promote best practices in software engineering, such as code reviews, testing, and continuous integration/delivery (CI/CD).</p><p>• Establish and maintain a robust data governance framework to ensure compliance and data integrity.</p><p>• Monitor processes and implement improvements, including query optimization, code refactoring, and efficiency enhancements.</p><p>• Leverage cloud platforms, particularly Azure and Databricks, to improve system architecture and scalability.</p><p>• Conduct data quality checks and build procedures to address and resolve data issues effectively.</p><p>• Create and maintain documentation for data architecture, standards, and best practices.</p><p>• Provide technical leadership to the team, guiding design discussions and fostering innovation in data infrastructure.</p><p>• Identify and implement opportunities for process optimization and automation to improve operational efficiency.</p>
<p>We are seeking a <strong>DevOps Engineer II</strong> to join our team on a contract basis. This role involves designing, developing, implementing, and analyzing technical products and systems while ensuring operational excellence and continuous delivery.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, implement, and analyze technical products and systems.</li><li>Perform engineering design evaluations and recommend improvements to enhance product quality and processes.</li><li>Troubleshoot, diagnose, and resolve production software issues.</li><li>Develop monitoring solutions, perform software maintenance, and implement fixes.</li><li>Establish standards and procedures for measuring product quality and release readiness.</li><li>Recommend testing techniques and process improvements.</li></ul>
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
