<p>We are seeking a compassionate and detail-oriented <strong>Customer Service Representative</strong> to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge.</li><li>Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge.</li><li>Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge.</li><li>Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge.</li><li>Provide administrative support, including scheduling appointments and assessments. Based on general knowledge.</li><li>Assist with intake processes for new clients. Based on general knowledge.</li><li>Manage emails and general office communications. Based on general knowledge.</li></ul><p><strong>Qualifications</strong></p><ul><li>Previous <strong>service coordination experience</strong> required. Based on general knowledge.</li><li>Strong <strong>customer service skills</strong> with the ability to handle inquiries professionally and efficiently. Based on general knowledge.</li><li>Proficiency in <strong>Microsoft Office Suite</strong> required. Based on general knowledge.</li><li>Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge.</li></ul><p><strong>Top Soft Skills</strong></p><ul><li>Empathetic and patient approach when assisting others. Based on general knowledge.</li><li>Clear and professional communication skills, both verbal and written. Based on general knowledge.</li><li>Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.</li></ul><p><br></p>
We are looking for a Treasury Analyst to support daily cash management and treasury operations in a detail-oriented services environment in New York, New York. This Long-term Contract position is ideal for someone who can manage account activity accurately, contribute to cash planning, and work closely with cross-functional partners to keep financial processes running smoothly. The role will also support audit-related requests and assist with special projects as business needs evolve.<br><br>Responsibilities:<br>• Reconcile bank accounts and treasury-related balances each day to ensure accurate financial records and timely issue resolution.<br>• Apply incoming cash transactions correctly and investigate discrepancies to maintain clean and current account activity.<br>• Prepare short- and medium-term cash flow projections to support funding decisions and operational planning.<br>• Coordinate and process funding activities while monitoring cash positions across accounts.<br>• Respond to documentation and reporting requests from external and internal audit teams in a timely and organized manner.<br>• Partner with finance and business stakeholders to improve visibility into treasury activity and support ongoing operational needs.<br>• Use treasury platforms, including Kyriba, to manage transactions, reporting, and cash oversight effectively.<br>• Contribute to additional treasury initiatives and ad hoc assignments, including process-related projects, as needed.
<p><strong>Administrative Assistant (Contract) – Consulting Firm | New Haven, CT</strong></p><p>A consulting firm in New Haven, CT is seeking a detail-oriented <strong>Administrative Assistant</strong> on a contract basis. This role is ideal for someone who enjoys supporting daily office operations, managing schedules, and helping a professional team stay organized in a fast-paced business environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and direct incoming calls, emails, and general inquiries</li><li>Schedule meetings, manage calendars, and coordinate appointments</li><li>Prepare, format, and organize correspondence, reports, and other documents</li><li>Maintain electronic and physical filing systems</li><li>Perform data entry and update internal records with accuracy</li><li>Assist with meeting preparation, travel coordination, and follow-up tasks</li><li>Support office organization, supply management, and general administrative workflow</li><li>Provide professional support to internal staff and external contacts as needed</li><li>Handle confidential information with discretion</li></ul><p><br></p>
We are looking for a collections specialist to support delinquent account resolution for a long-term contract opportunity based in New Jersey. In this role, you will engage with customers to address past-due balances, investigate account information, and help drive timely resolutions while maintaining a high standard of service. The position is well suited for someone who can manage competing priorities, communicate effectively, and work confidently across research, documentation, and customer interaction.<br><br>Responsibilities:<br>• Contact customers with overdue accounts to discuss payment status, identify barriers to resolution, and work toward acceptable repayment outcomes.<br>• Perform account research using credit files, application records, online resources, and approved investigative tools to locate customers or related collateral information.<br>• Review delinquent account details carefully and document findings, next steps, and customer interactions with accuracy and consistency.<br>• Address customer concerns by identifying underlying issues, clarifying account information, and guiding callers toward practical solutions.<br>• Manage a steady volume of collection activities while balancing follow-up tasks, research assignments, and inbound or outbound communication.<br>• Use computer-based systems and standard office software to update records, prepare correspondence, and maintain organized account documentation.<br>• Apply sound judgment when prioritizing collection efforts based on account status, urgency, and available information.
We are looking for a Controller to support financial operations for a contract position based in New York. This role will lead core accounting activities, maintain accurate reporting, and help strengthen financial processes through clear documentation and disciplined execution. The ideal candidate brings strong controllership experience, sound judgment, and the ability to contribute to planning activities such as budgeting, forecasting, and financial modeling.<br><br>Responsibilities:<br>• Oversee the day-to-day work of accounts payable/accounts receivable and payroll staff, providing direction and ensuring timely, accurate processing.<br>• Manage the general ledger function and drive the full financial reporting cycle, including the preparation and review of key statements and supporting schedules.<br>• Lead month-end close activities by coordinating reconciliations, validating entries, and resolving discrepancies to maintain reporting accuracy.<br>• Develop, organize, and document standard operating procedures to improve consistency, accountability, and process clarity across accounting workflows.<br>• Support financial planning efforts by contributing to budgets, forecasts, and analytical models that assist leadership with business decisions.<br>• Review accounting data and internal controls to identify opportunities for stronger compliance, efficiency, and reporting reliability.<br>• Partner with internal stakeholders to gather financial information, explain results, and ensure reporting deadlines are met.<br>• Assist with accounting process alignment within Dynamics and Microsoft Dynamics 365 Business Central environments when needed as part of ongoing operational responsibilities.
We are looking for an Accounts Receivable Specialist to support a busy environmental services organization in New Jersey. This long-term contract opportunity is ideal for a detail-oriented accounting specialist who is comfortable managing commercial receivables, communicating with tenants, and maintaining accurate financial records. The position is fully onsite and offers the chance to contribute to day-to-day cash activity, billing accuracy, and account reconciliation within a fast-paced finance team.<br><br>Responsibilities:<br>• Oversee the full accounts receivable cycle for commercial accounts, including invoice review, payment tracking, and account maintenance.<br>• Communicate directly with tenants and customers to resolve outstanding balances, answer billing questions, and support collection efforts effectively.<br>• Monitor aging reports regularly and take appropriate action to reduce delinquent balances and improve cash flow.<br>• Apply incoming payments accurately and record daily cash activity in the accounting system.<br>• Reconcile bank transactions and investigate discrepancies to ensure financial records remain accurate and current.<br>• Use Yardi and Excel to maintain account data, prepare reports, and analyze receivables activity.<br>• Support billing operations by verifying charges, updating account details, and helping maintain timely invoicing.<br>• Partner with accounting leadership on reporting and other receivables-related tasks as business needs evolve.
<p>We are looking for a highly organized Administrative Assistant to support with Expenses and Administrative duties in a fast-paced corporate environment. This is a Contract position that will focus on assisting with expenses </p><p><br></p><p>Responsibilities:</p><p>•Expense management</p><p>• Handle day-to-day administrative tasks </p><p>• Serve as a detail-focused point of contact for inbound communication and help route requests efficiently</p>
<p>We currently have an open position for a well-organized and motivated front desk coordinator who is looking to grow their career in the financial investment industry. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.</p>
<p>We currently have an excellent opportunity for a highly-skilled and motivated office manager to lead operations at a growing healthcare company. Are you a deeply passionate self-starter who is looking to grow their career? Then we have a position for you.</p>
We are looking for an experienced Sr. Accountant to support a global real estate organization in New York, New York. This Long-term Contract position is ideal for a hands-on, detail-oriented accountant who brings deep general ledger expertise, strong analytical ability, and a track record of managing complex balance sheet activity for international entities. The role will focus on ensuring accuracy across reconciliations, journal activity, and period-over-period account review while helping a lean team maintain timely and reliable financial reporting.<br><br>Responsibilities:<br>• Perform detailed balance sheet reconciliations for non-domestic entities and resolve discrepancies in a timely manner.<br>• Review general ledger activity to confirm accuracy, completeness, and alignment with monthly close requirements.<br>• Prepare and evaluate journal entries and adjusting entries to support accurate financial statements.<br>• Analyze account fluctuations by comparing current-period results against prior periods and investigating significant variances.<br>• Reconcile bank accounts and other key balance sheet accounts to maintain strong financial controls.<br>• Support month-end close activities, including balance sheet review and documentation of outstanding issues.<br>• Prepare clear reconciliation schedules and account support using advanced Excel functions and organized workpapers.<br>• Partner with the accounting team to provide additional coverage and help manage workload in a high-volume environment.
We are looking for a dependable Data Entry Clerk to join a team in Jersey City, New Jersey, supporting large-volume product information updates across several internal systems. This Long-term Contract position is well suited for someone who values precision, consistency, and clearly defined workflows. The ideal candidate is comfortable handling repetitive administrative tasks, maintaining data quality, and working independently to meet deadlines.<br><br>Responsibilities:<br>• Input and maintain product-related records across multiple internal databases and platforms.<br>• Update reference details and item information for key retail accounts with a high level of accuracy.<br>• Check entered data carefully to confirm completeness, consistency, and correctness before finalizing records.<br>• Navigate several systems efficiently while adhering to established procedures and documentation standards.<br>• Investigate and help correct data issues when inconsistencies or missing details are identified.<br>• Manage recurring entry tasks within required timelines while maintaining strong quality standards.<br>• Organize and handle large volumes of information in a structured, process-oriented environment.
We are looking for a Financial Analyst to join a hospitality organization in New York, New York on a Contract basis during a high-volume budgeting and month-end reporting period. This role will provide analytical and accounting support across multiple properties and business units, helping maintain accurate financial records and timely reporting. The ideal candidate brings strong attention to detail, sound financial judgment, and the ability to manage shifting priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Support daily accounting operations by reviewing transactions, preparing entries, and helping maintain accurate financial records across multiple business units.<br>• Assist with budget development by compiling financial data, validating assumptions, and preparing information for budget uploads and reporting.<br>• Perform contract reviews to identify financial terms, summarize key obligations, and support accurate accounting treatment.<br>• Prepare recurring and ad hoc financial reports that help leadership evaluate operating results and business performance.<br>• Conduct variance analysis by comparing actual results to budget and prior periods, then highlight meaningful trends and exceptions.<br>• Use data analysis techniques to gather, organize, and interpret large datasets in support of financial decision-making.<br>• Contribute to month-end close activities by reconciling accounts, resolving discrepancies, and meeting reporting deadlines.<br>• Partner with stakeholders across locations to collect financial information, answer reporting questions, and support ongoing planning needs.
<p>We are looking for a Payroll Specialist to support payroll operations for a manufacturing organization in Montvale, New Jersey. This Long-term Contract position calls for someone who can manage payroll processing with accuracy, maintain compliance across multiple states, and contribute to a dependable payroll function. The ideal candidate brings strong hands-on experience with end-to-end payroll administration, large employee populations, and Ceridian DayForce. </p><p><br></p><p>Responsibilities:</p><p>• Process complete payroll cycles for a large employee population, ensuring timely and accurate pay distribution.</p><p>• Administer payroll activities across multiple states while following applicable wage, tax, and compliance requirements.</p><p>• Use Ceridian Dayforce to enter, review, and validate payroll data, deductions, and employee updates.</p><p>• Audit payroll records and resolve discrepancies related to earnings, taxes, benefits, and timekeeping inputs.</p><p>• Partner with internal teams to gather payroll information, answer questions, and address payroll-related issues efficiently.</p><p>• Prepare payroll reports and maintain organized documentation to support compliance, reconciliations, and internal review.</p><p>• Support payroll operational updates or system-related process changes as needed while maintaining continuity and accuracy.</p>
<p>We are looking for a Payroll Specialist to support accurate and timely payroll in Englewood Cliffs, New Jersey. This Contract to Perm opportunity is ideal for someone who brings strong payroll knowledge, careful attention to detail, and confidence working in a high-volume environment. The position will play a key role in managing payroll records, reviewing pay-related data, and partnering with accounting on related financial tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process biweekly payroll for a workforce of more than 500 employees while maintaining accuracy and compliance.</p><p>• Follow up on missing time submissions, enter manual time records when needed, and review hours before payroll is finalized.</p><p>• Examine overtime, new employee information, and payroll changes to ensure pay is calculated correctly.</p><p>• Administer payroll-related deductions and obligations, including garnishments, in accordance with applicable requirements.</p><p>• Prepare payroll journal entries and support reconciliation activities tied to payroll processing.</p><p>• Assist with expense-related payroll items and coordinate with corporate accounting during non-payroll weeks.</p><p>• Handle payroll considerations for union employees and help manage associated union invoice activity.</p><p>• Use ADP Workforce Now and Excel to maintain payroll data, review reports, and support day-to-day payroll administration.</p>
We are looking for a Billing Clerk to support a non-profit organization in Forest Hills, New York. This Long-term Contract opportunity is ideal for someone with experience in accounts receivable, general billing, or medical billing who can work a flexible three-day schedule, with the possibility of moving into a permanent arrangement. The position is primarily onsite, though remote flexibility may be considered based on business needs.<br><br>Responsibilities:<br>• Prepare and issue accurate invoices, billing statements, and related documentation in a timely manner<br>• Review account activity, identify payment or charge discrepancies, and resolve billing issues through follow-up and research<br>• Support accounts receivable functions by monitoring outstanding balances and maintaining organized billing records<br>• Process healthcare-related claims and billing transactions in accordance with established procedures<br>• Handle Medicaid billing tasks, including verifying details and submitting required information correctly<br>• Code invoices and confirm charges are properly documented before final processing<br>• Communicate with internal staff and external contacts to clarify billing questions and ensure accurate account updates
<p>We are looking for an <strong>Accounts Payable Lead </strong>to support financial operations for an organization in <strong>Warren, New Jersey.</strong> This <strong>6-month contract position</strong> is ideal for someone who can manage high-volume invoice processing, maintain accurate payment records, and help ensure timely disbursements. The role will work closely with internal stakeholders to code expenses correctly, process payments through multiple methods, and uphold strong accounting controls.</p><p><br></p><p><strong>A/P Lead Responsibilities:</strong></p><p>• Review, code, and enter vendor invoices accurately while aligning charges with the appropriate accounts and cost centers.</p><p>• Process accounts payable transactions from receipt through payment, ensuring invoices are approved, recorded, and scheduled within established timelines.</p><p>• Execute payment activities including ACH transactions and check runs while maintaining accuracy and proper documentation.</p><p>• Reconcile payable records, investigate discrepancies, and resolve issues with vendors or internal teams in a timely manner.</p><p>• Support employee expense processing through Concur Expense, verifying submissions for completeness, policy compliance, and correct accounting treatment.</p><p>• Maintain organized financial records and audit-ready documentation for invoices, approvals, and payment activity.</p><p>• Communicate with vendors and business partners to answer payment inquiries, address exceptions, and improve the flow of payable information.</p>
<p>We are looking for an Assistant Controller to join a team on a Contract basis. This role is well suited for an accounting specialist who can support core financial operations, maintain accurate records, and help deliver timely reporting. The position will contribute to close activities, tax support preparation, and day-to-day accounting oversight while working with Microsoft Dynamics GP and Excel.</p><p><br></p><p>Responsibilities:</p><p>• Lead monthly close activities by preparing entries, reviewing balances, and helping ensure reporting deadlines are met.</p><p>• Reconcile general ledger accounts and investigate discrepancies to maintain accurate financial records.</p><p>• Prepare and organize financial reports that support management review and operational decision-making.</p><p>• Assist with documentation and schedules related to sales and use tax filings and supporting records.</p><p>• Provide accounting support for corporate tax preparation by compiling financial data and requested backup.</p><p>• Help prepare information required for fuel and road tax reporting in coordination with internal stakeholders.</p><p>• Use Microsoft Dynamics GP to record, review, and manage accounting transactions across key areas of the ledger.</p><p>• Build and maintain Excel worksheets and supporting schedules to analyze results and validate account activity.</p><p>• Support audit readiness by assembling financial statement backup and responding to requests tied to account activity.</p>
<p>We currently have an opening for an articulate, highly-skilled receptionist in a growing technical start-up company. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
<p>We are looking for a Customer Service Representative to support daily customer interactions and order processing for a busy team. This long-term contract position is ideal for someone who brings strong customer service and order entry experience, communicates clearly, and can manage a high volume of inquiries with professionalism. The person in this role will handle inbound and outbound communication, accurately enter and maintain customer orders, and help ensure a positive customer experience across every interaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately enter, review, and process customer orders in the system, ensuring all information is complete and correct.</li><li>Update existing orders, make revisions as needed, and verify order details before processing.</li><li>Respond to incoming customer calls and messages promptly, providing accurate information and effective support.</li><li>Place outbound calls as needed to follow up on requests, resolve open issues, or confirm order-related details.</li><li>Assist customers with product, service, pricing, and order-related questions while maintaining a courteous and solutions-focused approach.</li><li>Monitor order status and communicate updates, delays, or changes to customers in a timely manner.</li><li>Update customer account records, document interactions, and maintain accurate order documentation.</li><li>Use SAP and related systems to review order status, customer information, and service history.</li><li>Coordinate with internal teams, including sales, shipping, and operations, to resolve order issues and ensure timely fulfillment.</li><li>Escalate complex customer concerns as appropriate while maintaining a high level of customer satisfaction.</li></ul>
<p>We are looking for a Financial Reporting Manager to support a consumer products organization through a Contract engagement. This role will focus on external reporting, consolidation activities, and analytical review to help ensure accurate and timely financial statements. The ideal candidate brings strong SEC reporting experience, advanced spreadsheet skills, and the ability to manage reporting deliverables in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and review of quarterly and annual financial reports, including support for Form 10-Q and Form 10-K filings.</p><p>• Manage consolidation activities across entities and validate the accuracy of reported financial results.</p><p>• Perform detailed reconciliations to support external reporting packages and resolve discrepancies efficiently.</p><p>• Analyze financial data and trends to identify variances, explain key drivers, and support management reporting.</p><p>• Coordinate intercompany accounting review processes to ensure balances are properly recorded and eliminated.</p><p>• Use Oracle and Microsoft Excel to compile reporting data, maintain schedules, and strengthen reporting accuracy.</p><p>• Partner with internal finance and accounting stakeholders to gather supporting information and meet reporting deadlines.</p>
<p>We are looking for a highly organized General Office Clerk to support a non-profit organization. This Long-term Contract position focuses on document handling, digital file processing, and accurate record tracking to help maintain efficient office operations. The ideal candidate is comfortable working with scanned records, managing spreadsheets, and keeping information organized in a fast-paced administrative setting.</p><p><br></p><p>Responsibilities:</p><p>• Retrieve and organize employee records to support day-to-day administrative needs.</p><p>• Scan, copy, and digitally file documents with a strong focus on accuracy and completeness.</p><p>• Maintain detailed tracking logs in Microsoft Excel to monitor document status and file activity.</p><p>• Review records for consistency and ensure materials are properly labeled and stored.</p><p>• Assist with general clerical duties such as data entry, document preparation, and correspondence support.</p><p>• Use Microsoft Outlook, Word, and other office tools to help coordinate routine administrative tasks.</p><p>• Support file management processes by keeping physical and electronic records orderly and accessible.</p>
We are looking for a Customer Service Representative to support a retail furniture operation in Stamford, Connecticut. This is a Contract position focused on delivering a positive customer experience through detail-oriented call handling, accurate order support, and timely issue resolution. The ideal candidate is comfortable working in a fast-paced call center environment and can communicate clearly with customers while managing service requests efficiently.<br><br>Responsibilities:<br>• Respond to incoming customer calls with empathy and a solutions-focused approach.<br>• Assist customers with product questions, order updates, delivery inquiries, and general service-related concerns.<br>• Enter and update customer orders accurately while maintaining careful attention to detail.<br>• Place outbound calls as needed to confirm information, provide follow-up, or resolve outstanding service matters.<br>• Document customer interactions thoroughly to ensure accurate records and smooth handoffs when needed.<br>• Work across service channels to address issues promptly and help maintain a high level of customer satisfaction.<br>• Escalate complex concerns appropriately while staying engaged in the resolution process.<br>• Support operational changes or workflow updates as required, including adjustments tied to service processes and systems.
We are looking for a dependable Office Services Assosiste (Repro & Mail) to support daily document production, mail handling, and related back-office operations for a client site. This is a Contract position suited for someone who enjoys working in a fast-paced, accuracy-focused environment and takes pride in service and organization. The person in this role will help keep copy, mail, scanning, and support services running smoothly while maintaining a high standard of client care and confidentiality.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing job details, confirming instructions, and recording work through established tracking methods.<br>• Complete reprographics, scanning, digital document handling, intake, and mailroom tasks in accordance with site procedures and service expectations.<br>• Organize assignments by deadline and workflow priority to ensure materials are processed, finished, and delivered on time.<br>• Communicate promptly with clients, team members, and supervisors regarding request status, timing concerns, or service issues that may affect completion.<br>• Inspect finished work for accuracy and presentation, and perform quality checks on output to maintain consistent service standards.<br>• Troubleshoot routine copier, printer, and mail equipment issues, and escalate more complex problems when needed.<br>• Restock paper, toner, and other production supplies while using materials responsibly and maintaining operational readiness.<br>• Handle confidential records and sensitive information with discretion and in compliance with company and client policies.<br>• Support additional front-of-house or office services activities, such as reception, hospitality, or audio/visual assistance, based on site needs.<br>• Move boxes, mail, and production materials as required, including lifting items up to 50 pounds, and provide overtime support when business demands increase.
<p>We are looking for a Part Time Accountant to support the financial operations of a mission-driven nonprofit organization in New York, New York. This Temp to hire contract position will contribute to accurate accounting, timely reporting, and strong fiscal oversight across multiple funding sources and partner programs. The role works closely with finance, development, and program teams to maintain reliable records, support compliance, and help produce clear financial information for internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Review vendor invoices, employee reimbursements, and card activity to confirm accuracy, supporting documentation, correct account coding, and required approvals before processing</p><p>• Record payables in the accounting system, prepare scheduled check runs, and monitor spending against program budgets and contract limits</p><p>• Partner with development and program staff to track incoming funds, post receivables appropriately, and maintain complete accounting records</p><p>• Perform regular reconciliations of receivables, cash activity, and related ledger entries to keep financial data current and accurate</p><p>• Prepare quarterly financial reports and assist with the delivery of timely information to stakeholders and funding partners</p><p>• Produce monthly general ledger activity for partner agencies and help ensure transactions are classified properly across accounts and cost centers</p><p>• Request and compile periodic revenue and expense updates from external or agency partners to support complete financial reporting</p><p>• Maintain the chart of accounts and organizational accounting structure within the financial system to support consistent reporting</p><p>• Assist with year-end audit preparation, financial statement support, and adherence to nonprofit accounting policies and compliance standards</p>
<p>We are looking for an LOA Administrator to support leave management activities for a long-term contract opportunity in Paramus, NJ. This position focuses on delivering accurate case administration, maintaining compliance with applicable policies and regulations, and coordinating effectively with employees, vendors, and internal teams. The ideal candidate brings strong documentation habits, sound judgment, and the ability to manage sensitive information with professionalism in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Administer leave of absence cases from intake through resolution while ensuring complete, timely, and accurate records.</p><p>• Review supporting documentation, evaluate requests against company policies and legal guidelines, and escalate complex situations when needed.</p><p>• Coordinate with payroll, HR, and external partners to address discrepancies, confirm coverage details, and support smooth case processing.</p><p>• Maintain data accuracy within HRIS platforms, including Workday, and perform regular audits to uphold reporting integrity.</p><p>• Communicate with employees regarding leave status, required paperwork, deadlines, and available program information in a clear and thorough manner.</p><p>• Support compliance efforts by following standard operating procedures, protecting confidentiality, and documenting all actions thoroughly.</p><p>• Assist with onboarding-related leave education and contribute to process improvements tied to implementation and program administration.</p>