<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
We are looking for an experienced Marketing Specialist to join our team in New York, New York. In this long-term contract role, you will play a pivotal role in crafting and executing marketing strategies that drive engagement and elevate brand presence. This position offers an exciting opportunity to leverage your expertise in digital marketing and creative tools to deliver impactful campaigns.<br><br>Responsibilities:<br>• Develop and manage targeted email campaigns to effectively engage audiences and achieve marketing objectives.<br>• Implement comprehensive marketing strategies across digital and traditional platforms to optimize brand visibility.<br>• Design and execute innovative marketing campaigns that align with organizational goals.<br>• Utilize Adobe Creative Cloud tools to create compelling visuals and content for marketing initiatives.<br>• Manage social media channels to enhance audience engagement and brand awareness.<br>• Conduct in-depth analysis of campaign performance and provide actionable insights for continuous improvement.<br>• Collaborate with cross-functional teams to coordinate marketing activities and ensure alignment with overall business objectives.<br>• Apply 8D problem-solving techniques to address challenges and improve marketing processes.<br>• Create and manage content using tools like Canvas to maintain consistency in branding and messaging.
We are looking for a talented Social Media Specialist to join our team on a contract basis. In this role, you will create and execute compelling organic social media strategies, helping to amplify our mission and engage diverse audiences. This is a contract position based in Norwalk, Connecticut, with the potential for transition to a long-term role after six months.<br><br>Responsibilities:<br>• Develop and implement organic social media strategies to maximize audience engagement and brand visibility.<br>• Create innovative, platform-specific content for Facebook, Instagram, LinkedIn, TikTok, Pinterest, and X (formerly Twitter).<br>• Monitor social media channels to engage with followers in real-time, manage communities, and address reputation risks.<br>• Analyze campaign performance data to inform strategy and provide actionable insights through detailed reporting.<br>• Collaborate with communications, PR, and creative teams to ensure content aligns with the organization’s voice and goals.<br>• Lead influencer marketing initiatives and event-based social media campaigns to amplify reach.<br>• Stay informed on industry trends and incorporate them into dynamic content strategies.<br>• Manage content calendars and oversee the use of tools like Meta Business Suite, Canva, and Sprout Social.<br>• Provide mentorship to team members and foster cross-functional collaboration with paid media managers.
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>We are looking for an Accounting Specialist to join our team in Stamford, Connecticut. In this role, you will handle essential financial operations and provide accurate accounting support for a diverse portfolio of clients. The ideal candidate is highly organized, proactive, and skilled in managing financial records while ensuring accuracy and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and oversee the general ledger, ensuring accuracy and identifying discrepancies.</p><p>• Process invoices and manage bill payments, verifying details and resolving errors.</p><p>• Handle accounts receivable tasks, including preparing invoices, resolving issues, and ensuring timely deposits.</p><p>• Reconcile banking, credit card, brokerage, and retirement account transactions to ensure accurate treasury management.</p><p>• Conduct investment and partnership accounting by preparing journal entries and reconciling accounts.</p><p>• Generate financial reports and perform analytical reviews using accounting software.</p><p>• Process tax payments, ensuring compliance with deadlines and communicating cash needs to the team.</p><p>• Organize payroll processes for household or business employees in accordance with established workflows.</p><p>• Build and maintain strong relationships with external providers and clients, ensuring effective communication and collaboration.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Jersey City, New Jersey. This is a Contract-to-continuous position within the non-profit industry, offering an opportunity to contribute to vital financial operations and ensure smooth cash flow management. The ideal candidate will have a strong background in accounting practices and excellent communication skills for vendor relations.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, including billing, cash applications, and collections.</p><p>• Prepare accurate invoices and ensure timely distribution to clients.</p><p>• Oversee financial reporting and ensure compliance with organizational standards.</p><p>• Handle journal entries and maintain precise accounting records.</p><p>• Communicate effectively with vendors to resolve payment discrepancies and maintain positive relationships.</p><p>• Utilize Ellucian Collegue and Excel to track and analyze financial data.</p><p>• Monitor cash activity and ensure proper allocation of funds.</p><p>• Collaborate with internal teams to streamline accounts receivable functions.</p><p>• Investigate and resolve outstanding balances in a timely manner.</p><p>• Contribute to the development and implementation of improved AR procedures.</p>
<p>We are looking for an experienced Accounts Payable Specialist in the Union County, NJ area. In this role you will be responsible for full cycle accounts payable, invoice processing, invoice creation, purchase orders, and more. A Bachelor's Degree in Accounting or Finance is required.</p><p><br></p><p>If you have 2+ years of accounts payable experience and are looking to grow your career, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Process and code invoices accurately while ensuring compliance with company policies.</p><p>• Perform data entry for accounts payable transactions with precision.</p><p>• Analyze and review billing spreadsheets across multiple entities to identify discrepancies.</p><p>• Communicate effectively with vendors to address inquiries and resolve payment issues.</p><p>• Generate purchase orders and track their status throughout the approval process.</p><p>• Collaborate with team members to obtain necessary approvals for financial transactions.</p><p>• Utilize Accounting software to streamline accounts payable operations.</p><p>• Conduct check runs and manage Automated Clearing House (ACH) payments efficiently.</p>
<p><strong>Accounts Receivable Collector in Plainview, Long Island, NY </strong></p><p>Are you an Accounts Receivable professional with a proven ability to resolve collection issues and perform complex reconciliations? </p><p><strong>Anna Parson at Robert Half </strong>is seeking a detail-oriented <strong>Accounts Receivable Collector </strong>with exceptional Excel proficiency and strong communication skills to manage and resolve outstanding receivables efficiently.</p><p><strong>As the Accounts Receivable Collector, you will: </strong></p><ul><li>Manage all aspects of accounts receivable collections, including contacting customers for payment resolution.</li><li>Execute complex reconciliations across multiple accounts and data sources.</li><li>Accurately identify and resolve discrepancies with attention to detail.</li><li>Document collection calls and payment arrangements thoroughly.</li><li>Prepare and analyze AR aging and reconciliation reports using advanced Excel functions such as pivot tables, VLOOKUP, and formulas.</li><li>Partner with internal teams to address disputes and support month-end close activities.</li></ul><p><strong>Contact Anna Parson at Robert Half</strong> if you are a proactive problem-solver ready to make an impact! Or Apply now!</p>
<p>A leading global organization is seeking a highly experienced <strong>Senior Project Manager</strong> to support the <strong>Chief Information Security Officer (CISO)</strong> in driving strategic cybersecurity and risk-management initiatives across the enterprise. This role will lead complex, cross-functional programs aligned to regulatory compliance, security modernization, risk remediation, data protection, and IT governance.</p><p>You will partner closely with Cybersecurity Leadership, Infrastructure, Applications, Legal/Compliance, and external vendors to ensure programs are delivered on time, within scope, and in alignment with global security standards.</p><p>This is a high-visibility role requiring exceptional communication, executive presence, and the ability to operate in a fast-moving, regulated environment.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Program & Project Leadership</strong></p><ul><li>Lead the planning, execution, and delivery of enterprise cybersecurity initiatives for the Office of the CISO.</li><li>Drive project governance, scope definition, schedules, risk management, and stakeholder communication.</li><li>Manage multiple parallel projects including security tool deployments, regulatory compliance initiatives, and remediation programs.</li><li>Oversee vendor and third-party contributions; ensure SLAs and deliverables are met.</li></ul><p><strong>Information Security Domain Execution</strong></p><ul><li>Support initiatives across IAM, cloud security, vulnerability management, data protection, and incident response.</li><li>Track remediation efforts for audits, penetration tests, and regulatory findings (e.g., FDA, SOX, GDPR).</li><li>Develop dashboards and executive reports for leadership.</li><li>Coordinate cross-functional teams to ensure alignment with security standards and risk priorities.</li></ul><p><strong>Governance, Risk & Compliance (GRC)</strong></p><ul><li>Ensure projects comply with regulations relevant to pharmaceutical/medical device environments.</li><li>Partner with Compliance, Legal, and Internal Audit on key security and risk obligations.</li><li>Assist in maturing governance frameworks, policies, and documentation.</li></ul><p><strong>Stakeholder, Communication & Reporting</strong></p><ul><li>Serve as the project liaison to IT leadership, business units, and external partners.</li><li>Deliver clear, concise executive communications, including updates to steering committees.</li><li>Proactively manage expectations, timelines, risks, and impacts.</li></ul><p><br></p>
<p>We are seeking a <strong>Claims Technical Specialist</strong> to oversee the examination, evaluation, and processing of complex claims estimates and paid claims values, ensuring adherence to policy terms and conditions in alignment with the client’s Claims Philosophy. This role supports the claims function in specific insurance classes to drive operational efficiency, efficient claims settlement, and fair resolution of disputes in line with company guidelines. The selected candidate will manage the complete investigation, evaluation, and resolution of an assigned portfolio of complex claims within the lawyers’ professional and miscellaneous professional liability business segments. You will engage, direct, and manage external advisors and vendors, including legal service professionals, discovery vendors, data and security experts, and consultants across a highly complex portfolio of matters.</p><p> </p><p><strong>Claims Technical Specialist</strong></p><p><strong>Location:</strong> New York, NY (On-site) </p><p> <strong>Work Arrangement:</strong> Hybrid</p><p><strong>Pay Rate:</strong> $60–$75 per hour (depending on experience)</p><p> <strong>Start Date:</strong> December 15, 2025</p><p> <strong>Contract:</strong> 6-month contract with potential for extension</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a diverse portfolio of complex claims, including fact, liability, and loss investigations, and interpret insurance contracts effectively.</li><li>Evaluate and negotiate resolution of assigned claims in a timely manner within authority and in compliance with laws, regulations, and best practices.</li><li>Deliver superior claim outcomes through exceptional customer care and responsiveness.</li><li>Collaborate with outside counsel to formulate litigation strategies and manage litigation effectively.</li><li>Direct and manage external advisors and vendors to ensure cost-effective solutions.</li><li>Oversee projects and planning for departmental initiatives to achieve strategic objectives.</li><li>Analyze and recommend appropriate case reserves to ensure actuarial accuracy.</li><li>Serve as a subject matter expert in professional liability areas, guiding learning and thought leadership.</li><li>Represent QBE at industry seminars or through authoring articles on professional liability topics.</li><li>Collaborate with Underwriters to address complex risks and participate in sales calls and RFPs.</li><li>Take ownership of personal development and career planning.</li></ul>
<p>We are looking for an experienced Payroll Specialist to join our team in New York, New York, on a contract basis. This role involves overseeing payroll processes for a company in the Sports & Entertainment space, ensuring accuracy and compliance. The ideal candidate will have a strong background in multi-state payroll management and a commitment to delivering precise results.</p><p><br></p><p>Responsibilities:</p><p>• Manage and execute end-to-end payroll processes for the league and affiliated teams.</p><p>• Ensure compliance with multi-state payroll regulations and company policies.</p><p>• Process payroll accurately for employees across various locations.</p><p>• Utilize payroll software, such as Gusto, to streamline operations and maintain records.</p><p>• Handle payroll for a workforce of 101-500 employees, ensuring timely and correct payments.</p><p>• Collaborate with internal teams to address payroll-related inquiries and issues.</p><p>• Prepare detailed reports using Microsoft Excel to analyze payroll data and trends.</p><p>• Maintain confidentiality and security of payroll information.</p><p>• Stay updated on payroll laws and regulations to ensure ongoing compliance.</p>
We are looking for an experienced Collections Specialist to join our team in New York, New York. This contract position offers an exciting opportunity to contribute to the financial services industry by managing and optimizing collections processes. The ideal candidate will excel in commercial and consumer collections while leveraging their expertise in credit and billing systems.<br><br>Responsibilities:<br>• Handle the collection of outstanding payments from both commercial and consumer accounts.<br>• Analyze account details to determine payment discrepancies and resolve billing issues efficiently.<br>• Collaborate with clients and internal teams to negotiate payment plans and ensure timely resolution.<br>• Utilize NetSuite and Microsoft Excel to maintain accurate records of collections activities.<br>• Develop and implement effective strategies to improve collection rates and reduce delinquency.<br>• Monitor accounts regularly to identify trends and recommend corrective actions.<br>• Communicate professionally with clients to address payment concerns and maintain positive relationships.<br>• Generate reports and provide insights to management regarding collection performance.<br>• Ensure compliance with company policies and industry regulations during all collection activities.
<p>Our team is seeking a skilled Accounts Receivable/Collections Specialist for a temporary assignment with an established organization in Melville, NY. This is a great opportunity to bring your experience in AR and collections to a team that values accuracy, professionalism, and strong relationship management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and maintain accounts receivable records, including processing invoices and payments</li><li>Monitor customer accounts for outstanding balances and proactively initiate collection activities</li><li>Communicate effectively with clients to resolve discrepancies and secure payments</li><li>Prepare aging reports, assist with reconciliations, and support month-end close processes</li><li>Collaborate with accounting team to ensure accurate and timely posting of receipts and adjustments</li></ul><p><br></p>
<p>We are looking for an experienced Payroll Specialist to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring accurate payroll processing and providing support to employees regarding payroll systems and procedures. This is a Contract-to-continuing position, offering an excellent opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide training and guidance to employees on payroll systems, including timesheet entry and accessing pay statements online.</p><p>• Perform data entry tasks using Excel and the organization's payroll software with a high degree of accuracy.</p><p>• Calculate and audit union-related payroll data in Excel as per instructions.</p><p>• Generate, download, and distribute payroll-related reports as required.</p><p>• Develop and run customized reports from the payroll system to meet organizational needs.</p><p>• Assist with the administration of employee benefits, including 401k and RRSP plans.</p><p>• Ensure compliance with payroll policies and procedures through regular auditing and review.</p><p>• Collaborate with team members to address payroll inquiries and resolve discrepancies.</p><p>• Support various accounting and benefit functions related to payroll.</p><p>• Perform additional payroll-related duties as assigned.</p>
We are looking for a dedicated Accounts Payable Specialist to join our team in Stamford, Connecticut. This long-term contract position offers an excellent opportunity to contribute to a dynamic and fast-paced environment within the wine industry. The role focuses entirely on accounts payable functions, requiring attention to detail and strong organizational skills.<br><br>Responsibilities:<br>• Process invoices efficiently and accurately, ensuring compliance with company policies.<br>• Perform detailed general ledger coding to ensure proper allocation of expenses.<br>• Conduct three-way matching of purchase orders, receipts, and invoices to verify accuracy.<br>• Review and validate invoices for completeness and correctness prior to payment.<br>• Collaborate with vendors to resolve discrepancies and maintain positive relationships.<br>• Handle transactional tasks related to accounts payable with precision and timeliness.<br>• Ensure data integrity by maintaining accurate records of all accounts payable activities.<br>• Utilize Microsoft Excel to organize and analyze financial data effectively.<br>• Support the accounts payable team in meeting deadlines and achieving operational goals.
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Paramus, New Jersey. This is a Contract to permanent position that offers a hybrid work schedule, with four days on-site and one day remote each week. The ideal candidate will play a vital role in managing financial transactions and ensuring smooth daily operations in accounts payable.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process invoices and ensure timely payments.</p><p>• Handle weekly check runs, including printing approximately 15-20 checks.</p><p>• Manage electronic payments, processing around 10 transactions weekly.</p><p>• Maintain strong relationships with vendors to address inquiries and resolve discrepancies.</p><p>• Upload and manage Excel files to support payment processing.</p><p>• Perform account coding and ensure invoices are appropriately categorized.</p><p>• Oversee Automated Clearing House (ACH) transactions efficiently.</p><p>• Monitor and maintain accurate records of financial transactions.</p><p>• Collaborate with team members to improve accounts payable processes and workflows.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Ramsey, New Jersey. This position involves managing the full accounts payable cycle, ensuring accuracy and efficiency in invoice processing and payment operations. The ideal candidate will have expertise in AP systems and procedures, along with strong organizational and analytical skills.<br><br>Responsibilities:<br>• Process and verify invoices for accuracy and proper coding in accordance with company policies.<br>• Handle payment transactions, including Automated Clearing House (ACH) transfers and check runs.<br>• Maintain accurate records of accounts payable transactions and reconcile discrepancies.<br>• Collaborate with vendors and internal teams to resolve invoice-related issues.<br>• Ensure compliance with financial regulations and company policies.<br>• Assist in preparing reports related to accounts payable activities.<br>• Monitor accounts to ensure payments are made on time and address any overdue balances.<br>• Support month-end closing activities by providing necessary AP data and documentation.<br>• Continuously improve AP processes for greater efficiency and accuracy.<br>• Perform other duties as assigned to support the finance department.
We are looking for an experienced Human Resources Specialist to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in managing end-to-end recruitment processes and driving strategic talent acquisition initiatives. The ideal candidate will have a strong track record in executive recruitment, global hiring practices, and fostering collaboration across diverse teams.<br><br>Responsibilities:<br>• Oversee full-cycle recruitment, including sourcing, screening, interviewing, and negotiating offers to meet hiring objectives and align with organizational goals.<br>• Provide expertise in recruiting for a range of corporate, technical, and executive roles, ensuring high-quality talent acquisition.<br>• Stay informed on industry trends, diversity initiatives, and innovative sourcing tools to continuously improve recruitment strategies.<br>• Mentor and guide other recruiters, sharing best practices in candidate engagement and advanced interview techniques.<br>• Manage global recruitment efforts, including immigration and visa processes, to support international hiring needs efficiently.<br>• Represent the organization at industry conferences and recruiting events to enhance brand visibility and attract top talent.<br>• Build and maintain strategic relationships with pipeline organizations and universities to strengthen the talent network.<br>• Offer data-driven recommendations to leadership for optimizing talent acquisition and retention strategies.<br>• Collaborate with cross-functional teams to provide recruitment support and resources for various departments.
<p>Our client is seeking a skilled <strong>CAM Reconciliation Specialist </strong>to join their team in <strong>Warren, New Jersey</strong>. This is a Contract position lasting about 5-7 weeks, ideal for professionals experienced in financial reconciliation within the real estate and property industry. The role requires a detail-oriented individual capable of handling diverse reconciliation tasks with precision and efficiency.</p><p><br></p><p><strong>CAM Reconciliation Responsibilities:</strong></p><p>• Conduct daily reconciliation of financial transactions, ensuring accuracy and completeness.</p><p>• Perform thorough account reconciliations, including bank accounts and credit card transactions.</p><p>• Investigate and resolve discrepancies in financial records promptly and efficiently.</p><p>• Utilize Yardi Property Management software to manage reconciliation processes effectively.</p><p>• Handle CAM reconciliations with attention to detail and compliance with company standards.</p><p>• Collaborate with internal teams to ensure seamless financial reporting and reconciliation.</p><p>• Prepare detailed reconciliation reports to support auditing and financial analysis.</p><p>• Maintain organized and accurate documentation of all reconciliation activities.</p><p>• Identify opportunities to improve reconciliation processes and implement best practices.</p>
We are looking for a highly motivated Customer Experience Specialist to join our team in Parsippany, New Jersey. In this role, you will play a key part in managing customer orders, optimizing logistics processes, and ensuring exceptional service delivery. This position offers an exciting opportunity in the food and food processing industry and is structured as a contract-to-permanent role.<br><br>Responsibilities:<br>• Oversee the entire order management process, including receiving purchase orders, confirming inventory availability, and coordinating delivery schedules.<br>• Collaborate with internal teams such as sales, supply chain, marketing, and finance, as well as external stakeholders, to ensure timely order fulfillment.<br>• Optimize shipping efficiency by identifying cost-saving opportunities and tracking improvements.<br>• Maintain accurate records of shipping, delivery, and performance metrics using industry-specific systems and tools.<br>• Address customer inquiries and resolve issues related to orders, returns, and claims efficiently.<br>• Analyze customer logistics performance and propose solutions to enhance cost-to-serve.<br>• Utilize advanced Excel functions and proprietary systems to monitor shipments and streamline operations.<br>• Conduct performance reviews with key customers, addressing concerns and identifying areas for improvement.<br>• Implement continuous process improvements to enhance service efficiency and customer satisfaction.<br>• Manage multiple accounts, allocating inventory and ensuring on-time deliveries while minimizing errors or delays.
<p>We are looking for a motivated and detail-oriented Customer Success Specialist to join our team in Piscataway, New Jersey. This is a contract position with potential for extension, requiring a hybrid work setup that includes 100% onsite training initially. The role involves delivering exceptional customer service by managing customer interactions and ensuring seamless coordination with various departments to meet service expectations. We are ideally looking for candidates with experience in SAP.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders, changes, and returns in accordance with established policies and procedures.</p><p>• Investigate shipping and invoicing discrepancies by collaborating with relevant departments and entering data into the customer satisfaction system.</p><p>• Partner with the sales team to exceed customer service goals and maintain high satisfaction levels.</p><p>• Coordinate with the supply chain team to manage embellishment fulfillment, including new logo setups, existing configurations, and delivery timelines.</p><p>• Communicate with supply chain and distribution teams regarding delivery schedules, tracking details, and order activities.</p><p>• Resolve issues related to orders placed on manual hold, ensuring timely solutions.</p><p>• Issue return goods authorizations (RGAs) for customers and manage required documentation.</p><p>• Provide backup support for picking, packing, and shipping literature as needed.</p><p>• Perform additional tasks and responsibilities as assigned to support the team and organizational goals.</p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p>We are looking for an Accounts Receivable Specialist to join our team in Jersey City, New Jersey. This position offers an excellent opportunity to contribute to financial operations while enhancing your skills. The ideal candidate will play a pivotal role in managing and reconciling financial data to ensure accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile bank accounts by reviewing transactions and ensuring accurate posting in financial ledgers.</p><p>• Process customer payments and maintain records to ensure smooth cash flow and tracking.</p><p>• Assist in compiling monthly financial closings and preparing annual reports.</p><p>• Monitor and manage accounts receivable balances to prevent discrepancies and overdue payments.</p><p>• Prepare and issue accurate billing statements to clients and resolve any invoice-related concerns.</p><p>• Record and analyze cash activity to maintain accurate financial records.</p><p>• Utilize accounting software systems and ERP tools to perform day-to-day financial operations.</p><p>• Collaborate with internal teams to ensure compliance with financial policies and procedures.</p><p>• Provide support for audits by organizing and maintaining necessary documentation.</p>
We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
Prominent AM Law 200 law firm with multiple regional office locations seeks a Legal Technology Training Specialist for our Hackensack, New Jersey office to join our IT team and support the Firm’s technology training initiatives. In this hybrid role, you’ll assist in developing and delivering skills-based training, expanding our eLearning library, supporting strategies for user adoption, and coordinating training logistics. Reporting to the Legal Technology Trainer, you’ll play a key role in enhancing how our attorneys and staff are made aware of the available legal tools and become productive with them. This is a great opportunity for someone who enjoys teaching, content creation, and helping others get the most out of technology in a professional services environment.<br><br>Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment. Periodic travel to other Firm offices is required. A law firm or professional services background is necessary. An associate’s or bachelor’s degree in a legal or technology field or equivalent work experience, is also preferred.
