<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>Customer Service Representative (English & Bilingual Spanish) – Contract to Hire</p><p>Location: Remote after Day 1 (Training onsite in Pittsburgh, PA or Canfield, OH)</p><p>Residency Requirement: Must reside in Pennsylvania or Ohio</p><p>Pay:</p><p>• English-speaking: $16/hour</p><p>• Bilingual Spanish: $18/hour</p><p>Overview</p><p>Our client in Pittsburgh is seeking English speaking and bilingual (Spanish) Customer Service Representatives for a contract to hire opportunity. Candidates must attend an in person Day 1 training and equipment pickup at either:</p><p>• Pittsburgh, PA – 2/25/26 (Free parking + bus accessible)</p><p>• Canfield, OH – 2/24/26 </p><p>After Day 1, the role is fully remote.</p><p>Training & Schedule</p><p>• Training: Monday–Friday, 8:15 AM–4:45 PM (first ~3 weeks)</p><p>• Permanent Shift: Between 9:30 AM–6:00 PM, Monday–Friday</p><p><br></p><p>Job Responsibilities</p><p>This role supports community based assistance programs by handling customer inquiries, completing applications, and guiding individuals through program processes. Representatives must demonstrate professionalism, empathy, and strong communication skills.</p><p><br></p>
Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
<p>We are seeking an experienced Customer Service Representative to join our team on a contract basis in Hudson, Ohio. The ideal candidate demonstrates outstanding communication skills and excels in managing customer interactions across multiple channels. If you thrive in fast-paced settings and are committed to delivering exceptional service, we want to hear from you.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone and email, providing prompt and accurate resolutions to ensure customer satisfaction.</li><li>Process orders with attention to detail and accuracy within the company’s order entry system.</li><li>Handle both inbound and outbound calls, addressing customer concerns and delivering information in a professional manner.</li><li>Maintain thorough customer records and track communications within the CRM system.</li><li>Collaborate with team members to achieve service objectives and meet project deadlines.</li><li>Troubleshoot issues and provide solutions to customers, escalating as needed to ensure optimal outcomes.</li><li>Participate in video interviews and onboarding processes as part of the hiring requirements.</li><li>Adapt to a flexible schedule, including in-office work three days per week.</li><li>Follow all company policies and procedures to maintain consistency and compliance.</li></ul>
<p>Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.</li><li>Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.</li><li>Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.</li><li>Track shipments and resolve delivery issues promptly, minimizing operational disruptions.</li><li>Maintain current shipping logs and ensure adherence to international shipping standards.</li><li>Support inventory management efforts for incoming and outgoing shipments.</li><li>Provide customers with timely updates on orders, product information, and resolutions to service-related concerns.</li><li>Process orders, quotes, returns, and warranty claims accurately and efficiently.</li><li>Document customer interactions to support service improvement initiatives.</li><li>Collaborate with internal teams to ensure seamless follow-up and customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone and email.<br>• Accurately enter customer orders into the system while adhering to company guidelines.<br>• Provide detailed pricing information and create price quotes based on customer needs.<br>• Address and resolve customer concerns by coordinating with internal teams.<br>• Maintain thorough and organized records of customer interactions and transactions.<br>• Assist customers with product information and availability inquiries.<br>• Ensure all data entered into the system is accurate and up-to-date.<br>• Collaborate with team members to streamline processes and improve customer satisfaction.<br>• Stay informed about company products and services to provide knowledgeable assistance.
<p>We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
We are looking for a dedicated and organized Receptionist to join our team in Boardman, Ohio. This is a long-term contract position offering the opportunity to grow from part-time to permanent employment. The ideal candidate will play a key role in managing front office operations while ensuring smooth communication and efficient handling of administrative tasks.<br><br>Responsibilities:<br>• Manage the reception area by answering and directing inbound calls using a multi-line phone system.<br>• Handle incoming mail by sorting and organizing large volumes efficiently.<br>• Perform document scanning tasks to ensure accurate digital records.<br>• Enter data into systems with precision and attention to detail.<br>• Provide excellent communication and customer service to visitors and callers.<br>• Maintain professionalism while managing switchboard operations for up to 10 phone lines.<br>• Assist with general administrative duties as required to support office operations.
<p>Our Pittsburgh client has an opening for a Fundraising Specialist. This is a contract opportunity with part-time hours, 9am – 3pm Monday, Wednesday, Friday. There is the potential this role may become a permanent position, at which time the hours would increase to full-time, Monday - Friday. Pay will be $18-21 depending on experience</p><p><br></p><p>JOB DESCRIPTION:</p><p><br></p><p>Support successful fundraising events for a nonprofit organization focused on community awareness and program support. Collaborate with staff, board members, and volunteers to help plan, coordinate, and implement fundraising events.</p><p><br></p><p>RESPONSIBILITIES:</p><p><br></p><p>Provide administrative support for fundraising event planning and donor solicitation</p><p>Manage event logistics including vendor relationships, event material production, and communications</p><p>Support event committees and leadership, including scheduling and meeting preparation</p><p>Maintain records, track donor contracts and payments, and update fundraising database (Raiser’s Edge experience preferred)</p><p>Coordinate event setup, execution, and teardown—including preparation and managing supplies</p><p>Draft and send correspondence such as acknowledgment letters, thank-you notes, and donor outreach materials</p><p>Identify and steward event sponsors and donors, focusing on major gifts ($2,500+)</p><p>Recruit, train, and coordinate volunteers for events</p><p>Perform other duties as needed to support fundraising and event success</p>
Our Pittsburgh client has an opening for an Administrative Assistant to the Chief Operating Officer. This is a contract opportunity with part-time hours, 9am – 3pm Monday – Thursday. There is the potential this role may become a permanent position, at which time the hours would increase to full-time, Monday - Friday. Pay will be $18-21 depending on experience.<br><br>JOB DESCRIPTION:<br><br>The Administrative Assistant plays a crucial role in supporting the Chief Operating Officer (COO). The Assistant's duties include clerical support, assisting in daily office needs, and managing the department’s general administrative activities. Administrative Assistant responsibilities also include making travel and meeting arrangements, preparing reports, and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools like MS Excel and office equipment.<br><br>RESPONSIBILITIES:<br><br>Answer and direct phone calls<br>Organize and schedule appointments<br>Plan meetings and attend when necessary<br>Write and distribute emails, correspondence memos, letters, faxes and forms<br>Assist in the preparation of regularly scheduled reports<br>Develop and maintain a filing system<br>Order office supplies<br>Book travel arrangements<br>Submit and reconcile expense reports<br><br>REQUIREMENTS:<br><br>Proven experience as an administrative assistant or office admin assistant<br>Knowledge of office management systems and procedures<br>Working knowledge of office equipment, like printers and fax machines<br>Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)<br>Excellent time management skills and the ability to prioritize work<br>Attention to detail and problem-solving skills<br>Excellent written and verbal communication skills, which may include reports and presentations<br>Strong organizational skills with the ability to multi-task<br>High School degree; additional qualification as an Administrative assistant or Secretary will be a plus<br><br>--<br><br>If you visit our website and see any other administrative jobs in the Greater Pittsburgh area that you would like to learn more about, please call our main office at 412-456-0837.<br><br>Looking for more than just a job? Robert Half will partner with you to provide resume guidance, provide interview coaching and help you to assess your career goals.
<p>We have a client seeking a Back-Office Mortgage Support professional in Pittsburgh, Pennsylvania.</p><p>This role supports the Mortgage Administration department and focuses on document review, loan setup, and system data entry.</p><p><br></p><p><strong>Job Title:</strong> Mortgage Loan Operations Specialist</p><p><br></p><p><strong>Location:</strong> Near Downtown Pittsburgh, PA 15219</p><p><br></p><p><strong>Schedule: </strong> Full-Time | Monday–Friday | 8:00 AM–5:00 PM</p><p><br></p><p><strong>Compensation:</strong> $20–$22 per hour</p><p><br></p><p><strong>Duration:</strong> Contract role up to 90 days, possibility for hire based on business demands</p><p><br></p><p><strong><u>Job Responsibilities:</u></strong></p><p>As a Mortgage Loan Operations Specialist, you will:</p><ul><li>Review mortgage documents to ensure accuracy and confirm they are properly attached to the loan file.</li><li>Bundle documents and validate that they open and function correctly in the loan system.</li><li>Enter loan funding data into the mortgage processing system.</li><li>Set up commitments and allocate loans as required.</li><li>Learn to lock loans and clear system alerts as time permits.</li></ul><p><strong><u>Requirements:</u></strong></p><p>Preferred: Prior experience in mortgage operations or mortgage administrative work.</p><p><br></p><p>If you are interested in being considered for this Lock Box Associate position and you have the appropriate background, please apply online via the Robert Half website or via the Robert Half app. After applying to this accounting/finance role, please CALL immediately at 412-471-5946 to confirm your application has been received! Ask for Carrie, Dan or Aimee and please reference Job # 03730-0013379376 when calling!</p><p> </p><p>If you visit the Robert Half website and see any other Accounting or Finance jobs in the greater Pittsburgh area that you would like to learn more about, please call 412-471-5946.</p><p> </p><p>Looking for more than just a job? Robert Half will partner with you to provide resume guidance, provide interview coaching and help you to assess your career goals.</p>
We are looking for an experienced Chief Financial Officer to provide strategic financial leadership and oversee all financial operations for our organization in Pittsburgh, Pennsylvania. This role is essential to driving financial stewardship, compliance, and operational excellence while supporting the organization's mission and long-term sustainability. The ideal candidate will bring exceptional leadership skills, a strong background in financial management, and a commitment to fostering accountability and integrity across all functions.<br><br>Responsibilities:<br>• Direct all financial operations, including accounting, budgeting, cash flow management, and financial planning.<br>• Develop and implement annual budgets and multi-year financial strategies to ensure organizational sustainability.<br>• Ensure accurate and timely preparation of internal and external financial reports.<br>• Manage all aspects of grant administration, ensuring compliance with funding requirements and regulations.<br>• Oversee fund management activities, including cash flow monitoring and adherence to regulatory standards.<br>• Strengthen internal controls, financial policies, and risk management processes to safeguard organizational assets.<br>• Collaborate with HR to oversee payroll, benefits administration, and personnel-related financial processes.<br>• Supervise procurement activities, contract reviews, and vendor relationships to optimize operational efficiency.<br>• Ensure compliance with audit, tax, and regulatory requirements; coordinate annual audits and liaise with external auditors.<br>• Provide financial insights and reports to the President and Board of Directors to support strategic decision-making.
<p>We are looking for an experienced Collections Specialist to join our team in Pittsburgh, Pennsylvania. This contract-to-permanent position offers the opportunity to work in a fast-paced environment, managing overdue accounts and facilitating payment resolutions. Ideal candidates will have strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of collections with professionalism and efficiency.</p><p>• Contact customers to discuss overdue accounts and negotiate payment arrangements.</p><p>• Monitor account statuses to identify and address potential issues promptly.</p><p>• Process payments and maintain accurate records of account activities.</p><p>• Resolve disputes and discrepancies to ensure customer satisfaction.</p><p>• Collaborate with internal teams to streamline collections processes.</p><p>• Provide clear and concise updates on account statuses to stakeholders.</p><p>• Maintain compliance with company policies and relevant regulations.</p><p>• Develop and implement strategies to improve collections performance.</p>
