Results for Customer Service Manager Jobs in Plant City, FL

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Customer Service Representative

Odessa, FL
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to support customers, dealers, and internal teams with timely, accurate service. This Long-term Contract position is ideal for someone who communicates confidently, stays organized in a fast-paced setting, and can manage several service-related tasks at once. The role focuses on order coordination, payment handling, warranty support, and maintaining clear records while delivering a detail-oriented customer experience. Responsibilities: • Manage incoming customer and dealer inquiries by phone and provide courteous, solution-focused support. • Prepare and submit orders with a high level of accuracy while coordinating shipment details to ensure smooth delivery. • Guide homeowners to the appropriate water treatment dealer based on their needs and location. • Support warranty-related requests by gathering required information, documenting issues, and assisting dealers through the process. • Receive payments from dealers, handle credit card transactions, and maintain accurate payment records. • Log check payments by documenting receipt details, capturing images as needed, and entering information into Sage. • Work closely with the accounting team to verify payments and resolve discrepancies promptly. • Conduct follow-up communication with customers and dealers regarding orders, billing matters, and general service questions. • Maintain organized records across business systems, including Sage, Zoho, and Microsoft Office applications.
2026-10-15T00:00:00Z

Service Delivery Manager

Lutz, FL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for a dedicated Service Delivery Manager to join our team in Lutz, Florida. This role is ideal for someone who is detail oriented, possesses strong technical expertise and leadership skills, and is capable of overseeing operations while ensuring exceptional service delivery. The position requires hands-on management of technicians, collaboration with project teams, and the ability to implement effective processes in a dynamic environment. Responsibilities: • Supervise and manage daily activities of 12-18 technicians to ensure efficient and timely completion of tasks. • Collaborate with in-house project managers to align operational goals and maintain seamless project execution. • Monitor technical systems, including Cat6 cabling, intercom systems, readers, lock sets, and cameras, ensuring functionality and resolving issues. • Develop and implement standardized operating procedures to improve service delivery and operational efficiency. • Maintain open communication with technicians and stakeholders, providing updates and addressing concerns effectively. • Oversee scheduling and resource allocation to optimize performance and meet project deadlines. • Identify areas for improvement within service operations and propose innovative solutions. • Ensure compliance with company policies, procedures, and industry standards. • Conduct regular reviews of technician performance, offering guidance and support to enhance productivity. • Address technical challenges and provide insight to troubleshoot and resolve complex issues.
2026-10-02T00:00:00Z

Client Service Specialist II

St. Petersburg, FL
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Client Service Specialist II to support commercial and corporate banking clients from our St. Petersburg, FL location. This Long-term Contract position focuses on delivering responsive, accurate service across deposit account onboarding, treasury-related support, and client issue resolution. The ideal candidate brings strong banking knowledge, excellent communication skills, and the ability to coordinate effectively with internal partners to ensure a seamless client experience. Responsibilities:• Guide clients through onboarding activities for deposit accounts and treasury services, helping ensure timely completion and a smooth service experience.• Respond to client inquiries with urgency and accuracy, assessing needs carefully and taking appropriate action to resolve concerns.• Coordinate with internal teams to maintain clear communication, align on next steps, and support consistent service delivery.• Serve as a client advocate by connecting customers with specialized internal resources when more advanced support is required.• Investigate service-related questions and follow through on research requests until a clear resolution is provided.• Recognize opportunities to introduce relevant banking solutions and refer clients to appropriate business line partners.• Maintain detailed records and correspondence using banking platforms, email, and CRM tools such as Salesforce.• Support day-to-day banking operations while managing multiple priorities in a fast-paced service environment.
2026-10-14T00:00:00Z

Account Manager

Tampa, FL
onsite
Temporary / Contract
30 - 30 USD / Hourly
Are you someone who can build a relationship quickly, understand what matters to a client, and work through concerns without being pushy?We’re hiring an Account Manager to join a Fortune 500 financial services organization in Tampa. This opportunity is ideal for someone who enjoys owning client relationships, asking thoughtful questions, solving problems, and helping customers see the value in a solution.What makes this opportunity different? Your book of business is already provided. You will not be responsible for finding your own leads or building a prospect list.Instead, you’ll work with established business accounts and focus on developing relationships, understanding their payment needs, addressing concerns, and introducing commercial payment solutions that can help improve how they receive payments. What You’ll Do<ul><li>Manage and engage an established book of business</li><li>Build rapport and trusted relationships with supplier accounts</li><li>Conduct approximately 35+ outbound calls per day</li><li>Connect with business contacts including Accounts Receivable Managers, Finance Managers, Controllers, and other decision-makers</li><li>Ask thoughtful questions to understand each account’s needs, priorities, and concerns</li><li>Identify the reason behind objections and work toward solutions</li><li>Educate accounts on commercial payment solutions, including virtual payment options</li><li>Guide interested accounts through the enrollment process</li><li>Maintain accurate account and contact information</li><li>Manage follow-up through phone and email</li><li>Identify opportunities to improve the overall customer experience</li></ul>
2026-10-06T00:00:00Z

4 results for Customer Service Manager in Plant City, FL