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36 results for Customer Service Manager in Pittsburgh, PA

Customer Service Representative
  • Sewickley, PA
  • remote
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
  • 2026-02-10T20:14:02Z
Customer Service Representative
  • Pittsburgh, PA
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 22.00 USD / Hourly
  • <p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
  • 2026-02-13T14:58:43Z
Manufacturing Customer Support
  • Struthers, OH
  • onsite
  • Temporary
  • 16.63 - 19.25 USD / Hourly
  • We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products and services.<br>• Process customer orders efficiently while ensuring accuracy and compliance with company policies.<br>• Address and resolve customer issues, complaints, or concerns with attention to detail.<br>• Coordinate with internal teams to meet customer needs and deadlines effectively.<br>• Maintain detailed records of customer interactions and order statuses using CRM software.<br>• Enforce company policies and the basic labor agreement consistently during customer interactions.<br>• Adapt to shifting priorities and ensure smooth communication between customers and internal departments.<br>• Provide proactive support and build strong relationships with customers to enhance satisfaction.<br>• Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers.<br>• Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
  • 2026-02-10T20:48:38Z
Customer Service Representative
  • Latrobe, PA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • <p>Our client in the Latrobe area is looking for a Customer Service/Sales Representative and it is a contract to hire position. Pay is $22-$24, dependent on experience. Business casual and hours for this position will be: 8:00AM – 4:30PM, 1 hour lunch</p><p><br></p><p>As a Customer Service / Sales Representative, you will serve as a key link between the company and our customers — providing exceptional service while actively driving business growth. This role combines inside sales and customer support: you’ll respond to incoming inquiries, manage existing accounts, and proactively seek out new customers through outbound calling and business development efforts. You will work closely with our sales, production, and logistics teams to ensure customers receive timely, accurate information and the high-quality service the company is known for. The ideal candidate is energetic, self-motivated, and eager to grow our customer base and expand sales within the assigned territory, all while maintaining strong, long-term relationships with existing clients.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Respond to inbound customer inquiries via phone, email, or online portals in a timely and professional manner.</p><p>Process orders accurately, verify customer information, and coordinate with internal teams to ensure on-time delivery.</p><p>Resolve customer issues or complaints, escalate when necessary, and follow through to ensure customer satisfaction.</p><p>Maintain and update customer records in our CRM or order management system.</p><p>Conduct outbound calls to prospective customers to generate new leads, build relationships, and expand our customer base.</p><p>Actively work to grow the assigned territory and develop new business opportunities through research, networking, and proactive outreach.</p><p>Identify opportunities to upsell or cross-sell products and work with the sales team to pursue these leads.</p><p>Provide product knowledge to customers and help customers select the right solutions for their equipment.</p><p>Monitor inventory availability or lead times and communicate proactively with customers about any delays or backorders.</p><p>Collaborate with other departments ensure customer expectations are met.</p><p>Meet or exceed established service and sales KPIs.</p><p><br></p>
  • 2026-02-13T14:58:43Z
Receptionist
  • Youngstown, OH
  • onsite
  • Temporary
  • 12.27 - 14.21 USD / Hourly
  • We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
  • 2026-01-28T18:58:40Z
Customer service rep
  • West Middlesex, PA
  • onsite
  • Temporary
  • 16.63 - 19.25 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
  • 2026-02-05T14:48:47Z
Facilities Maintenance Coordinator 5
  • Moon Township, PA
  • remote
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • We are looking for a dedicated Facilities Maintenance Coordinator to oversee and optimize the maintenance and repair operations of material-handling systems and facility components across multiple manual sortation sites. This role requires close collaboration with local facility management and district teams to ensure seamless operations, vendor performance, and compliance with company standards. As this is a long-term contract position, the successful candidate will play a key role in maintaining system reliability and driving continuous improvement initiatives.<br><br>Responsibilities:<br>• Manage the selection, training, and performance evaluation of facility maintenance and material-handling vendors.<br>• Coordinate preventive, corrective, and emergency maintenance tasks, ensuring adherence to company standards and procedures.<br>• Negotiate vendor contracts, monitor performance, and terminate agreements when necessary.<br>• Conduct audits and regular assessments to ensure vendor compliance with quality and contractual expectations.<br>• Maintain accurate and organized documentation related to facility and material handling systems.<br>• Monitor maintenance expenditures to align with budgets and categorize expenses appropriately.<br>• Oversee inventory management for critical material-handling spare parts across multiple facilities.<br>• Collaborate with corporate and district teams to recommend and implement cost-effective facility improvements.<br>• Address and resolve findings from facility safety inspections to ensure compliance.<br>• Support emergency recovery planning for assigned facilities to ensure operational continuity.
  • 2026-02-04T15:03:47Z
Operations Processor
  • Pittsburgh, PA
  • onsite
  • Contract / Temporary to Hire
  • 16.00 - 19.00 USD / Hourly
  • <p>A Banking organization in the Oakland area is looking for a Bank Teller.</p><p><br></p><p>The role is temporary to hire.</p><p><br></p><p>Parking is not free but partial reimbursement will be paid</p><p><br></p><p>The role is 100% onsite.</p><p><br></p><p>The Bank Teller will be would be responsible for the following duties:</p><p><br></p><p>• Member Assistance: Process transactions, cash checks, open and maintain accounts, and handle loan and payment services.</p><p>• Account Management: Ensure accuracy in documentation, update member information, and address product or service issues.</p><p>• Operations Support: Process credit union forms, CDs, and daily mobile deposits; assist members from other credit unions via shared branching.</p><p>• Compliance & Security: Maintain confidentiality, adhere to regulatory requirements, and complete reports for suspicious or large currency transactions.</p><p>• Customer Interaction: Answer calls, return inquiries, and communicate professionally with members about discrepancies or services.</p><p>• End-of-Day Duties: Balance cash drawers, scan checks, organize receipts, and restock supplies.</p><p>• Team Support: Serve as backup for other branches, maintain a clean workspace, and assist in achieving credit union goals.</p><p>Qualifications:</p><p>• Strong customer service and communication skills.</p><p>• Familiarity with credit union products and services is preferred.</p><p>• Attention to detail and ability to handle confidential information responsibly.</p><p>Other Expectations:</p><p>• Attend seminars and stay updated on industry regulations.</p><p>• Uphold company procedures and support organizational decisions.</p><p>• Perform additional clerical or office duties as needed.</p><p><br></p><p>The hours for this position are Monday through Friday from 830am-430pm but are flexible.</p><p><br></p><p>If you are interested in being considered for this Bank Teller position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
  • 2026-02-02T18:04:40Z
Director of Student Accounts
  • Pittsburgh, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>The Student Accounts Team looking to hire a temporary resource to come in and assist the director on a contract basis. </p><p><br></p><p>This role is responsible for the invoicing and collections for all students. Primary responsibilities of the Student Accounts Team include: </p><p><br></p><p>1) Compiling accurate invoices to all students prior to the start of the upcoming semester. </p><p>2) Collaborate with the students to ensure timely payments are received or develop a payment plan if needed. </p><p>3) Holding students accountable to their financial obligations by enforcing financial holds, registration cancellation, or sending past due accounts to collections.</p><p><br></p><p><strong>GENERAL DUTIES: </strong></p><p><strong> </strong></p><p>·      Oversees the operation of student financial services, billings, receivables, collections, and cashiering.</p><p>·      Supervises and leads the Student Accounts team with continual education and development.</p><p>·      Responsible for the maintaining of all tuition and fees rates and the related student billings prior to the start of each semester.</p><p>·      Monitors student accounts in credit balance and initiating refunds.</p><p>·      Responsible for ensuring key system updates and website information changes are performed in a timely and accurate manner, including changes to the University’s billing and refund tables as well as content for the website.</p><p>·      Ensures that Student Accounts complies with all Federal, State, and university regulations related to the privacy of student information.</p><p>·      Assist students and answers inquiries (via in person, phone and e-mail) with an emphasis on quality customer service.</p><p>·      Communicates and collaborate with the Offices of Financial Aid, Registrar, Residence Life and other departments around campus to enhance students overall financial and academic success, realizing that your contribution aids in student retention.</p><p>·      Compile and complete journal entries when appropriate.</p><p>·      Participate in annual Welcome Days and new student orientation for undergraduate, graduate and ESL programs to help explain billing, tuition and housing.</p><p>·      Assist with any requests from the external auditors during the annual audit of the University.</p><p>·      Serve as a backup for various responsibilities related to other members of the Student Accounts team.</p><p>·      Performs other duties as requested.</p>
  • 2026-01-28T22:13:37Z
Office Manager
  • Boardman, OH
  • onsite
  • Contract / Temporary to Hire
  • 14.25 - 16.50 USD / Hourly
  • We are looking for an experienced and organized Office Manager to join our team in Boardman, Ohio. In this role, you will oversee daily office operations, coordinate schedules, and ensure smooth communication between staff and management. This is a Contract to permanent position, offering an excellent opportunity for a detail oriented individual to grow within the organization.<br><br>Responsibilities:<br>• Organize and confirm appointments, ensuring that schedules are optimized and conflicts are minimized.<br>• Manage daily schedules for drivers and communicate assignments effectively.<br>• Maintain detailed and accurate records, ensuring all documentation is up to date and accessible.<br>• Provide administrative support to staff and management, handling general office tasks as needed.<br>• Address scheduling conflicts and resolve issues in a timely and proactive manner.<br>• Foster a positive and detail oriented office atmosphere while delivering excellent customer service.<br>• Order and maintain office supplies to ensure smooth day-to-day operations.<br>• Assist with accounts payable tasks, ensuring accuracy and timeliness.<br>• Perform receptionist duties, including greeting visitors and managing phone calls.
  • 2026-02-12T20:24:01Z
Support Engineer 4
  • Moon Township, PA
  • remote
  • Temporary
  • 48.00 - 52.00 USD / Hourly
  • We are looking for an experienced Support Engineer 4 to join our team in Moon Township, Pennsylvania. In this role, you will focus on ensuring operational efficiency by troubleshooting and resolving issues related to material handling systems, electrical automation, and controls. This is a long-term contract position that requires strong technical expertise and the ability to manage complex, multidisciplinary challenges while collaborating with various teams and stakeholders.<br><br>Responsibilities:<br>• Diagnose and troubleshoot issues in conveyor control systems and automation platforms, including programmable logic controllers (PLCs).<br>• Review system schematics and specifications to identify and resolve complex malfunctions using specialized software and testing tools.<br>• Coordinate with subject matter experts, vendors, and cross-functional teams to address and resolve multi-disciplinary problems.<br>• Ensure material handling systems remain operational to maximize efficiency and meet customer service expectations.<br>• Manage vendor relationships and oversee adherence to contractual commitments while leading project initiatives.<br>• Communicate effectively with field teams, business units, and all levels of management to ensure smooth operation and timely resolution of technical issues.<br>• Utilize advanced knowledge of integrated IT systems and ownership groups to support troubleshooting and system optimization.<br>• Implement solutions to improve equipment availability and operational processes, enhancing overall productivity.<br>• Apply project management skills to oversee technical projects and ensure successful completion.<br>• Maintain adaptability in a dynamic environment, balancing responsibilities across multiple disciplines.
  • 2026-02-05T13:48:48Z
Receptionist
  • Boardman, OH
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated and organized Receptionist to join our team in Boardman, Ohio. This is a long-term contract position offering the opportunity to grow from part-time to permanent employment. The ideal candidate will play a key role in managing front office operations while ensuring smooth communication and efficient handling of administrative tasks.<br><br>Responsibilities:<br>• Manage the reception area by answering and directing inbound calls using a multi-line phone system.<br>• Handle incoming mail by sorting and organizing large volumes efficiently.<br>• Perform document scanning tasks to ensure accurate digital records.<br>• Enter data into systems with precision and attention to detail.<br>• Provide excellent communication and customer service to visitors and callers.<br>• Maintain professionalism while managing switchboard operations for up to 10 phone lines.<br>• Assist with general administrative duties as required to support office operations.
  • 2026-01-30T17:53:57Z
Administrative Assistant
  • Columbiana, OH
  • onsite
  • Temporary
  • 15.04 - 17.41 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team in Columbiana, Ohio. In this long-term contract position, you will play a vital role in ensuring the smooth operation of administrative processes and supporting daily office activities. This opportunity is ideal for individuals who thrive in fast-paced environments and possess strong organizational skills.<br><br>Responsibilities:<br>• Handle incoming phone calls, providing attentive and courteous assistance to callers.<br>• Perform accurate and efficient data entry tasks, including payroll-related entries.<br>• Organize and schedule transportation arrangements as needed.<br>• Maintain and update administrative records and documentation to ensure accuracy.<br>• Provide receptionist support, welcoming visitors and managing front desk duties.<br>• Utilize Microsoft Office Suite to create and manage documents, spreadsheets, and presentations.<br>• Collaborate with team members to coordinate office operations and resolve issues.<br>• Assist with general office tasks, ensuring the workspace remains functional and organized.
  • 2026-02-12T20:24:01Z
Medical Phone Operator
  • Boardman, OH
  • onsite
  • Contract / Temporary to Hire
  • 15.20 - 17.60 USD / Hourly
  • We are looking for a skilled Medical Phone Operator to join our team in Boardman, Ohio. This Contract to permanent position involves serving as the first point of contact for patients, managing appointment scheduling, and performing essential administrative tasks in a medical office environment. The ideal candidate should be organized, personable, and capable of handling multiple responsibilities with attention to detail and confidentiality.<br><br>Responsibilities:<br>• Answer and direct incoming phone calls with a courteous and attentive demeanor.<br>• Schedule patient appointments, ensuring accuracy and efficiency in booking and confirming details.<br>• Verify insurance information and address inquiries related to medical services.<br>• Maintain detailed and accurate patient communication records in the clinic’s database.<br>• Support administrative tasks such as patient check-ins, data entry, and filing.<br>• Collaborate with healthcare providers to facilitate seamless coordination for patient care.<br>• Handle sensitive patient information in compliance with confidentiality standards.<br>• Assist with basic medical coding and insurance processes as needed.<br>• Provide exceptional customer service to patients and visitors, addressing concerns promptly.<br>• Uphold the organization’s standards for detail orientation and confidentiality in all interactions.
  • 2026-02-06T15:28:47Z
HR Specialist 3
  • Moon Township, PA
  • remote
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>We are looking for an experienced Human Resources Specialist to join our team. In this long-term contract role, you will play a key part in managing and optimizing HR functions, ensuring compliance with regulations, and supporting the strategic goals of the organization. This position offers an opportunity to contribute to employee relations, compensation planning, recruitment, and organizational development.</p><p><br></p><p>Responsibilities:</p><p>• Provide guidance to managers and employees on employment regulations, compensation policies, and organizational procedures.</p><p>• Assess job roles to determine classification, exemption status, and appropriate salary levels.</p><p>• Develop and update job descriptions, salary structures, and occupational classifications.</p><p>• Maintain and organize personnel records, handbooks, and other HR documentation.</p><p>• Compile and present reports on job analysis, career pathways, and compensation evaluations.</p><p>• Support recruitment efforts by ensuring compliance with policies and regulations.</p><p>• Collaborate on the development of employee benefits programs and pay-scale systems.</p><p>• Assist in fostering a positive work environment through mentoring and performance feedback.</p><p>• Conduct regular evaluations to ensure adherence to affirmative action plans and equal employment opportunities.</p><p>• Utilize HR software and tools to streamline administrative processes and reporting.</p>
  • 2026-02-02T16:33:38Z
Administrative Assistant
  • Waynesburg, PA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Administrative Assistant to join our team in Waynesburg, Pennsylvania. This is a long-term contract position offering an excellent opportunity for someone with strong organizational skills and a proactive approach to administrative tasks. The role involves a combination of front desk responsibilities and supporting accounts payable and receivable functions.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, ensuring a welcoming and attentive environment.<br>• Handle inbound and outbound calls, providing prompt and courteous customer service.<br>• Manage daily email correspondence and maintain effective communication with internal and external stakeholders.<br>• Assist with data entry tasks to ensure accurate and timely record-keeping.<br>• Support basic accounts payable (AP) and accounts receivable (AR) processes, with training provided as needed.<br>• Schedule and coordinate appointments, meetings, and other events.<br>• Utilize Microsoft Excel to organize and analyze data efficiently.<br>• Create and edit documents using Microsoft Word and manage calendars through Microsoft Outlook.<br>• Monitor office supplies and place orders as necessary to maintain inventory.<br>• Collaborate with team members to streamline administrative workflows and improve operational efficiency.
  • 2026-02-12T15:54:06Z
Legal Assistant - Tax Litigation
  • Pittsburgh, PA
  • onsite
  • Permanent
  • 90100.00 - 94000.00 USD / Yearly
  • <p>Title: Litigation Legal Assistant (Pittsburgh, PA) - Am Law 100 Law Firm</p><p>Real Estate Tax Appeal Support </p><p>Full Time, Direct-Hire (permanent)</p><p>Hybrid (4 days onsite, 1 day remote) </p><p><br></p><p>A large well-respected law firm client is hiring an experienced Litigation / Trial Legal Assistant in their office in downtown Pittsburgh, Pennsylvania to support a busy trial practice and a high-volume real estate tax appeal (tax assessment appeal) workflow. This is a permanent, direct-hire, full-time opportunity with a hybrid schedule (4 days onsite, 1 day remote). Full-time is 35 hours/week Typical hours: 9:00–5:00 or 8:00–4:00 with a 1-hour lunch. Overtime after 35 hours/week.</p><p><br></p><p>Responsibilities</p><ul><li>Prepare, finalize, and e-file documents in state and federal courts</li><li>Docketing, calendaring, and deadline tracking for court dates, hearings, and filing requirements</li><li>Trial preparation support including exhibits, witness files, and trial binders</li><li>Draft, proofread, and format pleadings, motions, briefs, and legal correspondence</li><li>Support discovery by managing documents, organizing case files, and working with transcripts</li><li>Coordinate with clients to gather information while maintaining confidentiality and discretion</li><li>Handle time entry, billing support, and expense reporting; coordinate travel and delivery logistics</li><li>Maintain accurate matter records and document tracking</li><li>Real Estate Tax Appeal Support (significant portion of the role)</li><li>Maintain hearing calendars, track cancellations, and monitor deadlines</li><li>Complete and file county-specific appeal forms across Pennsylvania</li><li>Communicate with clients to gather and track information throughout the tax appeal process</li></ul><p><br></p>
  • 2026-02-03T20:13:40Z
Associate Director of Annual Giving
  • Pittsburgh, PA
  • remote
  • Contract / Temporary to Hire
  • 23.00 - 27.00 USD / Hourly
  • <p>Our client in Pittsburgh, PA is hiring for an Associate Director of Annual Giving. The position is responsible for planning, executing, and leading all aspects of the organization’s annual fundraising efforts. This role focuses on achieving annual fundraising and donor participation goals by implementing innovative strategies to expand donor support from alumni and a diverse group of supporters including faculty/staff, parents, athletics, neighbors, and vendors. This is a full-time contract-to-hire position, starting fully on-site with the potential for a hybrid arrangement in the future. Pay is $23-27/hour. </p><p><br></p><p>Responsibilities:</p><ul><li>Achieve annual goals for unrestricted giving and participation in annual giving programs.</li><li>Develop and execute a strategic donor acquisition plan to grow the annual giving donor base and increase leadership-level support.</li><li>Demonstrate a strong understanding of annual giving cycles, segmentation strategies, and donor analytics.</li><li>Develop, monitor, and manage the annual giving calendar, including appeals, events, and budget oversight.</li><li>Collaborate with leadership to set annual goals and regularly track fundraising metrics and projections.</li><li>Utilize donor database and communication tools to set benchmarks and create data-driven strategies.</li><li>Plan and manage fundraising programs including annual fund, student engagement, crowdfunding initiatives, and reunion giving.</li><li>Create and implement marketing plans and fundraising materials such as letters, emails, newsletters, proposals, and presentations.</li><li>Serve as the creative lead for annual giving campaigns, appeals, and follow-up strategies.</li><li>Contribute to prospect identification, donor cultivation, and stewardship efforts, including attending alumni and donor events.</li><li>Manage a portfolio of prospects, qualifying and soliciting annual and potential major donors.</li></ul><p><br></p>
  • 2026-02-10T00:18:41Z
Fundraising Officer
  • Pittsburgh, PA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>Our Pittsburgh client has an opening for a Fundraising Specialist. This is a contract opportunity with part-time hours, 9am – 3pm Monday, Wednesday, Friday. There is the potential this role may become a permanent position, at which time the hours would increase to full-time, Monday - Friday. Pay will be $18-21 depending on experience</p><p><br></p><p>JOB DESCRIPTION:</p><p><br></p><p>Support successful fundraising events for a nonprofit organization focused on community awareness and program support. Collaborate with staff, board members, and volunteers to help plan, coordinate, and implement fundraising events.</p><p><br></p><p>RESPONSIBILITIES:</p><p><br></p><p>Provide administrative support for fundraising event planning and donor solicitation</p><p>Manage event logistics including vendor relationships, event material production, and communications</p><p>Support event committees and leadership, including scheduling and meeting preparation</p><p>Maintain records, track donor contracts and payments, and update fundraising database (Raiser’s Edge experience preferred)</p><p>Coordinate event setup, execution, and teardown—including preparation and managing supplies</p><p>Draft and send correspondence such as acknowledgment letters, thank-you notes, and donor outreach materials</p><p>Identify and steward event sponsors and donors, focusing on major gifts ($2,500+)</p><p>Recruit, train, and coordinate volunteers for events</p><p>Perform other duties as needed to support fundraising and event success</p>
  • 2026-02-13T15:04:30Z
HR Business Partner
  • Pittsburgh, PA
  • onsite
  • Temporary
  • 30.00 - 31.00 USD / Hourly
  • <p>Our client in Lawrenceville, PA is searching for a contract-to-hire HR Business Partner to play a key role in aligning business objectives with employees and leaders across designated business units. You will serve as a strategic advisor, trusted partner, and internal consultant—helping drive organizational priorities by maximining employee engagement, performance, and compliance. Hours: 40 hours a week, M-F 8-5 Pay: $30-31/hour. Free parking available and easily accessible by bus.</p><p><br></p><p><br></p><p>Responsibilities</p><p>Align business objectives with employees and management in assigned business units.</p><p>Conduct regular meetings with leaders and staff to assess and address HR needs.</p><p>Provide guidance on HR policies, employee relations, performance management, and compliance.</p><p>Support workforce planning, restructuring, talent acquisition, and succession planning.</p><p>Analyze HR metrics and trends to develop solutions for employee engagement, retention, and productivity.</p><p>Manage complex employee relations issues, including thorough investigations as needed.</p><p>Advise management on disciplinary actions, coaching, and career development.</p><p>Maintain up-to-date knowledge of laws, regulations, and company policies.</p><p>Organize and facilitate new hire onboarding and training initiatives.</p><p>Contribute to organizational strategy as part of the management team.</p><p><br></p><p><br></p><p><br></p>
  • 2026-02-09T16:43:43Z
Bilingual (English/French) HR Administrator
  • Pittsburgh, PA
  • onsite
  • Temporary
  • 26.50 - 26.50 USD / Hourly
  • <p><br></p><p>Our client is seeking a detail-oriented HR Administrator to join our team on a full-time basis. This role involves providing comprehensive administrative, human resources, and payroll support for operations in Sudbury, Canada, while primarily working from Pittsburgh, PA. The ideal candidate will demonstrate professionalism, a collaborative approach, proactive problem-solving, and the ability to work independently and meet set goals in a dynamic environment. This position is full-time, fully on-site in Pittsburgh, M-F 8-5 or a permanent basis. Pay is $55,000 or comparable hourly with excellent benefits and quarterly bonus potential. </p><p><br></p><p><strong>Critical Requirement – Bilingual Proficiency:</strong></p><p> <strong>This position requires full professional fluency in both English and French. ONLY candidates who meet this mandatory language requirement will be contacted.</strong></p><p><br></p><p><strong>Education & Experience:</strong></p><ul><li>High School Diploma or GED required</li><li>Minimum of two (2) years of relevant experience, ideally in a manufacturing environment; or equivalent combination of education and experience</li><li><strong>MUST be bilingual (English/French)</strong></li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day HR administrative support for Canadian operations, working closely with the corporate HR team</li><li>Maintain accurate and confidential employee records, including file creation and timekeeping system entry</li><li>Coordinate weekly payroll processing, tracking time, attendance, PTO, and status changes in collaboration with plant management and payroll teams</li><li>Compile reports and personnel data as needed</li><li>Respond to employee HR and payroll inquiries, ensuring sensitive information is handled with absolute confidentiality</li><li>Assist with recruitment and onboarding activities in coordination with corporate recruiters</li><li>Administer employee benefits documentation and liaise with the corporate HR department</li><li>Adapt quickly to changing priorities and perform other duties as directed by management</li></ul><p><br></p><p><br></p>
  • 2026-01-30T20:33:38Z
Administrative Assistant/Board Governance Records Support
  • Pittsburgh, PA
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Our client in Lawrenceville, PA is seeking a detail-oriented Administrative Assistant with strong board governance and records management experience. This individual will be responsible for providing administrative support, coordinating meetings, maintaining accurate records, and assisting with compliance requirements, and migrating data. The ideal candidate possesses strong organizational and communication skills and thrives in a professional office environment. This is a contract position with the option to work full or part-time hours. Fully onsite with free parking and easy bus access. Pay is $18-22/hr.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Provide administrative support to executives and board members, including scheduling, communications, and meeting logistics.</p><p>Prepare and distribute agendas, meeting minutes, and board packets while ensuring confidentiality and accuracy.</p><p>Maintain governance and compliance records, including board resolutions, policies, and other critical documents.</p><p>Track board member terms, appointments, and training requirements.</p><p>Coordinate document management, including filing, digitization, retention schedules, and retrieval of governance materials.</p><p>Support onboarding processes for new board members.</p><p>Assist with special projects related to regulatory compliance and organizational governance.</p><p>Collaborate with internal departments to gather and share information as needed.</p><p>Utilize office productivity tools (such as Microsoft Office and Google Suite) for efficient recordkeeping and communications.</p><p><br></p>
  • 2026-02-13T14:53:42Z
Administrative Assistant
  • New Kensington, PA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 23.00 USD / Hourly
  • <p>We are seeking a reliable and detail‑oriented Office Clerk to support daily administrative operations with our client in New Kensington, PA. This role is a Temp - Permanent role that involves general office duties such as typing, answering phones, and communicating with vendors and customers via email and phone. The ideal candidate will be organized, professional, and able to multitask in a fast‑paced setting. Pay rate $20- $23/hr. Fully on-site, hours Monday - Friday 8AM - 4:30PM.</p><p><br></p><p><br></p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Perform accurate data entry for internal records, orders, and reports.</p><p>* Type and prepare quotes, correspondence, and other documents.</p><p>* Call vendors and customers to gather information, confirm orders, and follow up on inquiries.</p><p>* Handle incoming calls and emails in a professional, courteous manner.</p><p>* Maintain organized filing systems (electronic and physical).</p><p>* Update and manage spreadsheets with current order, pricing, and vendor information.</p><p>* Assist the Purchasing Department with gathering supplier quotes and pricing.</p><p>* Monitor and reorder office and facility supplies as needed.</p><p>* Support general office operations and assist with administrative tasks as assigned.</p><p><br></p><p><br></p>
  • 2026-02-11T18:48:34Z
Event Coordinator
  • Cheswick, PA
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Our client in Cheswick, PA is hiring an Event Coordinator. This person is responsible for planning, organizing, and executing events from concept to completion. This role ensures all event details are managed efficiently—including logistics, vendor coordination, budgeting, and on‑site execution—to deliver seamless and memorable experiences for clients and attendees. 10-20 hours a week. Guaranteed 7 hours worked between Friday and Sunday. Additional hours during the week. Weekend hours required. Hours are Fridays are typically 6PM – 8/9PM. Hours for Saturdays are typically 9AM – Noon. Pay: $20-22. Clearances required. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Plan, coordinate, and execute a wide range of events, including Bar and Bat Mitzvahs, holiday celebrations, corporate meetings, conferences, social events, and promotional activities</li><li>Manage event timelines, production schedules, and budgets to ensure successful delivery</li><li>Coordinate with vendors, venues, caterers, entertainers, decorators, and other service providers</li><li>Serve as the primary point of contact for clients, families, and internal stakeholders throughout the planning process</li><li>Oversee event setup, on‑site operations, and post‑event breakdown</li><li>Ensure all event elements align with client vision, cultural traditions, holiday expectations, and organizational standards</li><li>Manage contracts, invoices, and event documentation</li><li>Troubleshoot and efficiently resolve issues during live events</li><li>Support culturally significant and seasonal events by managing custom details such as themes, décor, timing, and guest experience</li><li>Conduct post‑event evaluations and provide feedback for continuous improvement</li></ul><p><br></p>
  • 2026-02-02T16:48:40Z
Controller
  • Salem, OH
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p>We are seeking a highly skilled Controller to lead financial operations in a fast-paced manufacturing environment. As a key member of our management team, you will be responsible for overseeing accounting activities across multiple business entities—managing accounts payable, accounts receivable, customer invoicing, and collections. Your role will include ensuring accurate general ledger maintenance, bank reconciliations, and fixed asset tracking, as well as monitoring intercompany and investment transactions for compliance and precision. You will maintain and analyze inventory reports, cycle counts, and physical inventory, proactively addressing any discrepancies and driving corrective actions. The Controller will also assist with payroll administration and quarterly and annual reporting requirements, prepare consolidated financial statements, and coordinate the month-end close process. In addition, you will deliver impactful financial analysis to support budgeting and forecasting, collaborate with external accounting firms during year-end reporting and tax filings, and champion the optimization of financial systems related to inventory and manufacturing processes. Your leadership will ensure adherence to accounting standards and drive continuous improvement in financial management practices. Join our financially stable and growth-oriented organization and make a tangible impact with your expertise.</p><p>Based on general knowledge.</p>
  • 2026-01-16T13:48:39Z
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