<p>We are seeking a Product Analyst / Associate Product Owner to support enterprise applications within a leading financial services organization. This role is ideal for candidates with strong product management experience who enjoy collaborating with cross-functional teams, translating business needs into actionable requirements, and driving product excellence from discovery through delivery.</p><p><br></p><p><strong>Location</strong>: Tempe, AZ, Columbus, OH, or San Antonio, TX (onsite)</p><p><strong>Pay Rate</strong>: $30–$35/hour (W2)</p><p><strong>Contract Duration:</strong> 6 months with potential to extend or convert</p><p><strong>Schedule</strong>: Monday–Friday, 8:00 AM–5:00 PM </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with Product Manager to identify new product opportunities through customer research, journey mapping, and market analysis.</li><li>Write detailed requirements, epics, user stories, and acceptance criteria to support product development.</li><li>Conduct in-depth analysis of system behavior (business logic and end-to-end data flow) to educate stakeholders and ensure robust requirements.</li><li>Refine user stories to a level that enables development and testing without defects or gaps.</li><li>Support product backlog management, ensuring two sprints are always refined and collaborating with the Scrum Master on sequencing.</li><li>Track and analyze product metrics across time, cost, and quality targets.</li><li>Provide input into the strategic product roadmap based on data, research, and customer insights.</li><li>Collaborate with cross-functional teams across the product development life cycle (PDLC), from discovery through delivery.</li></ul>
We are looking for a meticulous and proactive KYC Data Analyst to join our team on a contract basis in Los Angeles, California. In this role, you will play a key part in ensuring the accuracy and completeness of client data, supporting compliance efforts, and contributing to data enhancement initiatives. This position offers an opportunity to collaborate with internal teams and make a meaningful impact on operational processes.<br><br>Responsibilities:<br>• Review and analyze client data to ensure accuracy and compliance with regulatory standards.<br>• Update and maintain custodian systems to reflect complete and correct KYC information.<br>• Collaborate with internal teams to identify and resolve discrepancies in documentation and data.<br>• Monitor progress on data enhancement initiatives and ensure timely completion of tasks.<br>• Manage repapering requirements to align with organizational standards.<br>• Track and address missing invoices or documentation in coordination with relevant departments.<br>• Support efforts to improve data quality and streamline processes.<br>• Prepare detailed reports and documentation for internal and external stakeholders.<br>• Identify opportunities for process improvements and propose actionable solutions.
• Provide onsite Deskside support to Users with operational and technical support and to meet specified SLAs<br>• Participate in day-to-day operations and ensure Service Level Agreement/ Service Level Objectives are met.<br>• Manage queues of L1, escalate occurring issues to global IT Teams. <br>• Resolve and install any software related requests / incidents.<br>• Resolve incidents and requests associated with EUS equipment.<br>• Support Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.<br>• Install, upgrade and repair EUS equipment (desktops, laptops, monitors, and associated peripherals)<br>• Inventory Management / Break-fix and liaising with Vendors<br>• Cell phone issuance / collection / liaising with carrier and vendor to address hardware related issues. <br>• Imaging laptops and distributions. <br>• Control all Assets and record allocation on daily basis. <br>• Manages Joiners / Leavers co-ordination, hardware dispatch, collection and tagging the H/W etc.<br>• Support ASM Badge management system<br>• Implement and support solutions to ensure systems and processes align with the Global IT strategy<br>• Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments<br>• Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output<br>• Manage MPS vendor and liaise any Provide warranty and break/fix support for networked MFPs.<br>• Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc<br>• Communicate technical information to L1 and Onsite EUS teams. <br><br>Job Requirements:<br><br>• At least 5~8 years’ experience in an Enterprise-Wide IT support organization<br>• User deskside and remote support<br>• Hands on Experience with PC’s and Laptops, Sound knowledge of imaging tools. <br>• Good knowledge on Windows PC, Active Directory, Office 365, Windows Servers, Cisco switches and WIFI, client VPN.<br>• Configuring hardware and applications<br>• Good at handling vendors.<br>• Excellent English verbal and written skills<br>• Experienced in global matrix organization.<br>• Knowledge and experience in Cloud Technology is an advantage<br>• Configuring mobile computing
<p>The primary roles and responsibilities of the Payroll Tax Analyst is to provide proactive, in-depth knowledge and expertise related to all aspects of senior-level US payroll tax including compliance, reporting, analysis, research, reconciliation, testing, process improvement and the development of proper controls to ensure the accuracy, timeliness and regulatory compliance of all payroll tax activities using discretion and independent judgment. The ideal candidate will be able to effectively work and communicate with various cross-functional business partners, manage high-volume tax transactions while balancing multiple commitments, maintaining accuracy, and meeting departmental goals and deadlines. This professional will welcome a challenge, has the desire to champion projects through to a successful completion, takes ownership, follows through and willingly asks questions in order to have a thorough understanding of each process with the objective to streamline and improve processes where needed.</p>
<p>We are seeking a skilled and innovative <strong>Cloud Architect</strong> to join our client's team in Phoenix, Arizona. This is a proactive search for one of our valued clients, looking to transform their cloud infrastructure and operations. The ideal candidate will possess deep technical expertise, a strategic mindset, and a collaborative spirit to lead the design, implementation, and optimization of cloud solutions tailored to business needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and implement scalable and secure cloud-based infrastructure and applications across platforms such as AWS, Azure, or Google Cloud.</li><li>Collaborate with business and technology teams to assess requirements, propose solutions, and ensure alignment with organizational goals.</li><li>Monitor and optimize cloud systems for performance, cost-efficiency, reliability, and security compliance.</li><li>Develop and document architectural standards, policies, and processes for various technology projects.</li><li>Stay abreast of emerging technologies and trends in cloud computing and proactively recommend innovative solutions.</li><li>Support migration initiatives from existing on-premise systems to cloud-based environments.</li><li>Provide mentorship and guidance to technology teams, fostering a culture of continuous improvement and operational excellence.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking an experienced Cloud Architect to design, implement, and maintain modern cloud solutions for a variety of enterprise clients. This role is responsible for ensuring that cloud environments adhere to the highest standards of security, scalability, and performance. The Cloud Architect will collaborate with cross-functional teams including developers, analysts, and fellow architects to translate business requirements into innovative, practical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and implement enterprise-grade cloud architectures using platforms such as AWS, Azure, or Oracle Cloud</li><li>Define and enforce best practices for security, governance, and compliance across cloud environments</li><li>Optimize cloud performance, scalability, and availability to meet client needs</li><li>Integrate cloud services with hybrid and on-premises systems</li><li>Provide technical leadership and guidance to delivery teams and client stakeholders</li><li>Research and stay current on emerging cloud technologies and industry trends</li></ul><p><br></p><p><br></p>
<p>Robert Half's client in Arizona is seeking a Systems Engineer. Architects, administers and operates a high performing, fault tolerant, and secure network infrastructure across multiple locations. Conducts daily network administration on client computing infrastructure including routers, switches, load balancers, servers, virtual machines, storage systems and telephony equipment. Evaluates and coordinates solutions and configurations with all internal business units to support projects. Reviews network requirements, develops plans, and implements network system services and infrastructure to support all organization operations. </p><p><strong>Critical Tasks: </strong></p><ul><li>Analyzes technology and business needs to make recommendations.</li><li>Architects systems that are secure, sustainable, and meet the current and future needs of the organization.</li><li>Solves complex technology problems and acts as escalation for problem troubleshooting.</li><li>Provides training and guidance on infrastructure solutions and related topics to internal IT staff and end users.</li><li>Leads and guides projects and initiatives through the implementation lifecycle and aids in support activities; maintains project documentation, timelines, deadlines and reporting</li><li>Designs, analyzes, maintains, and implements LAN/WAN equipment, network and telephony infrastructure, including maintenance of security measures and solutions.</li><li>Performs administration on all supported networks, systems, platforms and data storage/SAN.</li><li>Administers Cisco networking, UCS, telephony, email security and firewall solutions.</li><li>Administers virtualization solutions, such as VMware ESXi and Citrix VDI.</li><li>Administers hyper-converged infrastructure solutions, such as Nutanix.</li><li>Provides the highest level of administration and knowledge on Active Directory, Group Policy, Windows Server, Exchange, Microsoft SQL installation and configuration, as well as PowerShell and like scripting methodologies.</li><li>Plans and deploys mobile device management projects.</li><li>Documents physical and logical diagrams of network architecture using tools such as Microsoft Visio.</li><li>Performs other job-related activities as requested.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>We are seeking an experienced IT Project Manager for a contract-to-hire opportunity in Phoenix, Arizona. This role is ideal for a professional with a strong background in leading technology projects, exceptional organizational skills, and the ability to collaborate across diverse teams. The IT Project Manager will be responsible for overseeing complex IT projects, ensuring they are delivered on time, within scope, and within budget, while aligning with business objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Project Planning and Execution:</strong> Develop comprehensive project plans, including timelines, resource allocation, and budgeting. Ensure successful execution by monitoring progress and adjusting as needed to meet project goals.</li><li><strong>Stakeholder Management:</strong> Collaborate with internal teams, external vendors, and key business stakeholders to define project requirements and ensure deliverables meet expectations.</li><li><strong>Risk Assessment and Mitigation:</strong> Identify potential risks early and implement strategies to mitigate them, ensuring smooth project progression.</li><li><strong>Team Leadership:</strong> Lead cross-functional teams, providing direction, support, and motivation. Manage communication across technical and non-technical team members.</li><li><strong>Status Reporting:</strong> Provide regular updates to stakeholders, including project status, milestones, and any challenges impacting delivery.</li><li><strong>Process Optimization:</strong> Recommend and implement process improvements to maximize project efficiency and outcomes. Ensure compliance with organizational methodologies and best practices, such as Agile or Waterfall frameworks.</li><li><strong>Technology Alignment:</strong> Ensure the project aligns with organizational IT strategies and leverages the appropriate technology solutions.</li></ul><p><br></p>
<p>We are currently seeking a meticulous and highly organized Escrow Specialist to support our local client in managing real estate transactions with precision and compliance. This role plays a vital part in delivering outstanding service to clients while upholding the integrity and accuracy of escrow operations.</p>
<p>We are looking for a highly organized and proactive Digital Project Manager with Pendo and Figma hygiene experience to join our team on a long-term contract basis. This position offers the opportunity to coordinate design operations, manage workflows, and oversee the implementation of essential tools and processes. The ideal candidate will have a strong understanding of digital project management, design lifecycle, and analytics tools.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and streamline design operations to ensure effective team workflows.</p><p>• Oversee the maintenance and optimization of Figma, including setup and hygiene standards.</p><p>• Manage tagging and analytics processes using tools like Pendo, ensuring accurate data collection and reporting.</p><p>• Facilitate user research activities and provide support in organizing findings.</p><p>• Train team members on essential tools such as Figma, Jira, Confluence, and Full Story.</p><p>• Collaborate with new hires to familiarize them with tools and processes.</p><p>• Ensure proper execution of tagging and nomenclature patterns for analytics tools.</p><p>• Monitor project timelines and deliverables to ensure on-time completion.</p><p>• Organize and lead team training sessions to enhance tool proficiency.</p><p>• Provide insights and recommendations to improve design processes and operations.</p>
