<p>East Valley medical practice is seeking a Medical Billing Manager for an immediate contract to hire opportunity. The job duties include:</p><ul><li>Oversee end‑to‑end revenue cycle operations for four medical offices, ensuring accurate and timely billing, coding, and reimbursement.</li><li>Lead, mentor, and develop a team of billing specialists, providing performance management, training, and workflow guidance.</li><li>Monitor daily claims submission, payment posting, denials, and appeals processes to maximize revenue capture.</li><li>Ensure compliance with federal/state regulations, payer requirements, HIPAA, and internal billing policies.</li><li>Analyze revenue cycle metrics and produce regular reporting on AR aging, collection rates, denial trends, and cash flow performance.</li><li>Partner with office managers and physicians to resolve billing discrepancies, coding issues, and documentation gaps.</li><li>Implement process improvements to streamline billing operations and reduce denials or delays.</li><li>Serve as the primary escalation point for complex billing questions, payer disputes, and patient billing concerns.</li><li>Manage relationships with insurance carriers, ensuring timely resolution of claim issues and staying current on payer changes.</li><li>Oversee month‑end close activities related to billing, including reconciliation, audit review, and variance analysis.</li></ul>
<p>The Dynamics 365 Developer is responsible for the development, customization, and integration of Microsoft Dynamics 365 in the enterprise. Activities include requirements reviews, design reviews, programming, testing, as well as post-implementation activities and production troubleshooting.</p><ul><li>Promote Dynamics 365 solutions from development to production environments.</li><li>Implement, administer security, and configure Dynamics 365.</li><li>Integrate Dynamics 365 solution into other systems like an ERP, Intranet and Websites.</li><li>Perform requirements analysis and design with project leads, business analysts and internal customers.</li><li>Design/build/test/deploy functionality built/configured in Dynamics 365.</li><li>Build data migration and integration mappings as needed.</li><li>Implement data integrations with applications on premise and in the cloud.</li><li>Document work/code including and not limited to process workflows and architecture diagrams.</li></ul><p><br></p>
<p>We are looking for a skilled attorney with substantial experience in construction and insurance litigation to join our law firm client's team in Phoenix, Arizona. The ideal candidate will have a strong background in handling complex legal matters, including both litigation and transactional work. This role offers the flexibility of a hybrid or remote work arrangement, provided the candidate resides in proximity to the Phoenix office. Multi-State licensure (Arizona, California and/or Colorado highly preferred) required.</p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse portfolio of construction-related legal cases, including litigation and transactional matters.</p><p>• Represent design professionals, construction contractors, manufacturers, and property owners in various legal disputes.</p><p>• Handle insurance-related claims and collaborate closely with insurance carriers.</p><p>• Draft, negotiate, and review contracts for multi-million and multi-billion-dollar construction projects.</p><p>• Provide legal counsel on lien actions, claims assistance, and dispute resolution during construction projects.</p><p>• Oversee mediation, arbitration, and trial proceedings for high-value cases.</p><p>• Assist with appellate matters, ensuring comprehensive representation for clients.</p><p>• Address catastrophic injury and wrongful death cases arising from construction and business projects.</p><p>• Develop strong relationships with clients and insurance carriers through effective communication and strategic guidance.</p><p>• Stay current on legal trends and regulations impacting the construction and insurance industries.</p>
We are looking for a detail-oriented and proactive Executive Assistant to support senior leadership in managing daily operations effectively. This is a Long-term Contract position based in Scottsdale, Arizona, offering the opportunity to work closely with executives in a fast-paced and collaborative environment. The ideal candidate will excel in administrative coordination, communication, and project management, ensuring smooth organizational workflows and a high level of professionalism.<br><br>Responsibilities:<br>• Oversee comprehensive calendar management for senior leaders, including scheduling, resolving conflicts, and preparing agendas.<br>• Coordinate logistics for meetings across different departments, regions, and time zones.<br>• Arrange complex domestic travel plans for executives, including flights, accommodations, and itineraries.<br>• Manage expense reporting processes using systems like Concur, ensuring timely and accurate submissions.<br>• Act as a central point for communication, providing updates and following up on action items.<br>• Organize and execute virtual and in-person events, handling venue selection, catering, and agenda distribution.<br>• Prepare presentations, meeting materials, and detailed notes for executive meetings.<br>• Track project deliverables and timelines, ensuring accountability and progress across teams.<br>• Develop onboarding resources and training materials to support new hires and internal programs.<br>• Collaborate with cross-functional teams to address operational needs and ensure seamless departmental support.
We are looking for an experienced Operations Processor to join our team in Phoenix, Arizona. In this long-term contract position, you will play a key role in ensuring accurate and efficient data entry, reporting, and operational processes. This hybrid role requires a combination of onsite work and remote management discipline to handle a production-heavy workload effectively.<br><br>Responsibilities:<br>• Process and verify a high volume of service tickets daily, maintaining accuracy and meeting deadlines.<br>• Review and close service tickets to ensure proper revenue capture for all completed services.<br>• Conduct analytical reviews of reports to identify discrepancies and ensure data integrity.<br>• Collaborate with internal teams to address and resolve outstanding issues within established timelines.<br>• Identify and communicate data inconsistencies or errors to management promptly.<br>• Maintain organized and accurate files to support operational and financial processes.<br>• Propose and implement improvements to optimize existing procedures and enhance efficiency.<br>• Assist the finance team with administrative tasks and adherence to accounts payable policies.<br>• Ensure compliance with company standards and procedures related to operational workflows.<br>• Utilize critical thinking skills to solve issues and manage business data effectively.
<p>We are seeking a detail-oriented and proactive Purchasing & Inventory Specialist to join our client’s team. This role is responsible for managing the procurement process, optimizing shipping and inventory practices, and supporting the sales and warehouse teams to ensure smooth operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and approve detailed sales orders.</li><li>Create, prepare, send, and revise purchase orders for products including equipment, supplies, software, materials, components, and services.</li><li>Optimize shipping methods and costs to ensure the best value for the organization and its customers.</li><li>Expedite orders with distributors or manufacturers as needed.</li><li>Provide accurate product lead times and estimated ship dates for all open orders.</li><li>Process and receive purchase and sales orders in the ERP system.</li><li>Monitor distribution partners’ inventory levels and lead times.</li><li>Enter new part numbers into the ERP system with correct income/expense account alignment.</li><li>Generate weekly reports on purchasing transactions, including volume and dollar value of processed and open orders.</li><li>Notify the sales team of vendor discount pricing issues at least 15 days before expiration.</li><li>Ensure inventory transactions reflect the actual physical movement of items, including RMAs.</li><li>Request demo equipment from distribution or manufacturing partners.</li><li>Investigate and resolve transaction and billing discrepancies.</li><li>Assist with monthly inventory counts and related investigations.</li><li>Support warehouse operations including shipping, pre-kitting, and receiving inventory as needed.</li><li>Serve as a backup for warehouse staff in shipping and receiving.</li><li>Recommend improvements to purchasing systems to enhance vendor relationships and reduce costs.</li><li>Collaborate with inventory control and sales teams to maintain appropriate inventory levels.</li><li>Identify and manage obsolete or slow-moving stock to minimize losses.</li><li>Provide support to the Sales Team during peak periods.</li><li>Assess, manage, and mitigate procurement-related risks.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
<p>We are looking for an experienced Administrative Assistant/Transaction Coordinator to join our client's luxury real estate team in Paradise Valley, Arizona. This role involves providing high-level administrative support while managing real estate transactions in a fast-paced, high-performance environment. The ideal candidate will be detail-oriented, adept at multitasking, and possess strong knowledge of Arizona real estate practices.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage real estate transactions, ensuring all contracts and paperwork are accurate and completed on time.</p><p>• Provide executive-level administrative support to assist in daily operations and office management.</p><p>• Collaborate with marketing teams and showing agents to streamline property listings and client communications.</p><p>• Conduct property searches and comparative market analyses to support real estate activities.</p><p>• Draft and review contracts and other transaction-related documents with attention to detail.</p><p>• Maintain organized records of all transactions and office documentation.</p><p>• Assist with scheduling and coordinating meetings, showings, and other real estate-related events.</p><p>• Act as a reliable point of contact for clients, ensuring exceptional service and communication.</p><p>• Utilize knowledge of the Paradise Valley area to aid in property searches and market insights.</p><p>• Support high-functioning performers in achieving business goals and meeting deadlines.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Phoenix, Arizona. This contract position offers the opportunity to work closely with various departments, including finance, warehouse operations, and executive management, in a dynamic multi-state environment. The role involves performing essential accounting tasks such as reconciliations, financial reporting, and forecasting to ensure accurate and timely financial management.<br><br>Responsibilities:<br>• Analyze monthly and yearly expenses, identifying necessary adjustments and preparing recaps in compliance with accounting policies.<br>• Prepare and post monthly journal entries to ensure accurate financial records.<br>• Reconcile monthly gross profit data between financial and billing systems to identify discrepancies.<br>• Compile and distribute financial statements and reports on a monthly basis.<br>• Conduct budget versus actual expense analyses to monitor financial performance.<br>• Reconcile General Ledger accounts monthly, addressing errors and discussing key items with management.<br>• Collaborate with suppliers to manage aging accounts and forecast potential deficit spending.<br>• Prepare and file various tax reports on a monthly basis.<br>• Participate in annual budget forecasting and planning activities.<br>• Process payroll backup tasks and prepare related reports as needed.
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Scottsdale, Arizona. This is a contract to permanent position that offers an excellent opportunity to contribute to essential billing and accounts receivable processes. The ideal candidate will play a key role in managing financial transactions and ensuring efficient cash flow operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare, generate, and distribute accurate customer invoices through QuickBooks.</li><li>Verify billing data, supporting documents, rates, and terms prior to invoicing.</li><li>Manage and process recurring billing schedules and contract-driven invoicing.</li><li>Maintain precise customer account records, billing histories, and AR data in QuickBooks.</li><li>Apply customer payments, credits, and adjustments accurately and in a timely manner.</li><li>Reconcile customer accounts to ensure accurate balances and resolve billing discrepancies internally.</li><li>Monitor AR aging to maintain data accuracy (no collections responsibilities).</li><li>Calculate, apply, and track multi-state sales tax in compliance with applicable regulations.</li><li>Maintain and update customer tax exemption certificates and ensure proper tax coding.</li><li>Prepare AR and billing reports to support financial tracking and leadership visibility.</li><li>Support month-end close activities related to AR, billing, and revenue recognition.</li><li>Collaborate with internal teams to ensure timely billing inputs, resolve invoice questions, and support customer inquiries related to billing accuracy.</li></ul>
<p><br></p><ul><li><strong>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</strong></li><li><strong>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</strong></li><li><strong>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</strong></li><li><strong>Job Schedule: 5 days in office</strong></li><li><strong>Tentative Hourly Pay: $22/per hour</strong></li></ul><p><br></p><p>Job Summary</p><p>Often the first point of contact for customers, the Worksite Representative is responsible for addressing customer service concerns, inquiries and activities. The Loyalty Service Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Loyalty Service Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined products and systems.</p><p><strong>Responsibilities:</strong></p><p>• Supporting policyholders with insurance product information</p><p>• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues</p><p>• Provide detailed information about policies statuses</p><p>• Assist with basic technical troubleshooting for self-service related issues</p><p>• Ability to send transfers to the PFP sales team to increase APV revenue</p><p>• Ability to handle claim intake for PFP</p><p>• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.</p><p>• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.</p><p>• Willingness to participate in partnership training and mentoring of Junior Representatives.</p><p>• Willingness to perform other duties as assigned.</p><p>• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership</p><p> </p><p><strong>Skills</strong></p><p>• Previous experience working as a customer service representative.</p><p>• Strong knowledge of worksite products and services</p><p>• Friendly and professional demeanor.</p><p>• Excellent communication and interpersonal skills.</p><p>• Basic computer skills and knowledge of database software.</p><p>• Demonstrated attention to detail, organizational skills, and time management skills.</p><p>• Ability to work a flexible schedule to meet the needs of the business and performance requirements.</p><p>• Ability to remain calm in stressful situations.</p><p>• Ability to explain detailed policy concepts in a simple way</p><p>• Bilingual skills (verbal, written, read) in Spanis</p>
<p>Robert Half Management Resources is looking for an experienced Controller to oversee the financial operations for one of our clients on an interim basis. This contract position involves ensuring accurate financial reporting, compliance with nonprofit and higher education standards, and effective management of institutional resources. As a senior leader, you will collaborate with various departments to support strategic decision-making and lead a team of finance experts.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Manage all accounting operations, including general ledger, accounts payable, accounts receivable, payroll, and grant accounting.</p><p>• Prepare accurate and timely financial statements on monthly, quarterly, and annual bases.</p><p>• Ensure adherence to nonprofit accounting standards, including fund accounting and restricted/unrestricted fund tracking.</p><p>• Lead annual financial audits and liaise with external auditors to ensure compliance.</p><p>• Develop and implement internal controls, policies, and financial procedures to maintain operational excellence.</p><p>• Collaborate on the creation of annual budgets and monitor budget performance while providing variance analyses and forecasts.</p><p>• Oversee grant and endowment accounting, ensuring compliance with guidelines and appropriate fund allocation.</p><p>• Ensure institutional compliance with nonprofit and higher education regulatory standards, including federal and state requirements.</p><p>• Mentor and manage a team of finance experts, fostering a culture of collaboration and attention to detail.</p><p>• Provide financial insights and risk assessments to support leadership in long-term strategic planning.</p>
We are looking for an experienced Specialty Recruiter Intermediate to join our team in Tempe, Arizona. In this role, you will play a key part in managing recruitment processes, ensuring the selection of top talent, and supporting the organization's hiring needs. This is a long-term contract position offering an opportunity to work in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Evaluate job applications and resumes to identify candidates with relevant experience.<br>• Manage and oversee the full recruitment cycle, from sourcing to onboarding.<br>• Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.<br>• Conduct interviews to assess candidates' skills and suitability for specific roles.<br>• Maintain accurate records of hiring processes and candidate evaluations.<br>• Provide guidance and support to hiring teams on best practices for recruitment.<br>• Ensure compliance with company policies and employment regulations during hiring processes.<br>• Utilize various recruitment tools and platforms to attract and engage potential candidates.<br>• Prepare detailed reports on recruitment metrics and outcomes.
We are looking for a skilled and motivated individual with attention to detail to join our team as a Specialty Recruiter Intermediate in Tempe, Arizona. In this role, you will play a pivotal part in managing the recruitment process, ensuring the selection of top talent, and maintaining alignment with organizational goals. This is a long-term contract position offering an excellent opportunity to contribute to the success of a dynamic team.<br><br>Responsibilities:<br>• Oversee full-cycle recruitment processes, from sourcing candidates to onboarding new hires.<br>• Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.<br>• Conduct detailed reviews of candidate applications to ensure alignment with job requirements.<br>• Facilitate interviews and provide insights to hiring teams for decision-making.<br>• Manage and track recruitment metrics to evaluate the effectiveness of hiring strategies.<br>• Develop and maintain a pipeline of candidates with relevant experience for future hiring needs.<br>• Ensure compliance with company policies and employment laws throughout the hiring process.<br>• Build strong relationships with internal teams and external partners to enhance recruitment outcomes.<br>• Provide regular updates and reports on recruitment progress to key stakeholders.<br>• Stay informed about industry trends and best practices to continuously improve recruitment efforts.
We are looking for an experienced HR Recruiter to join our team in Phoenix, Arizona. In this role, you will focus on managing recruiting activities for corporate positions across various departments, including Finance, HR, Legal, and IT. This is a long-term contract opportunity ideal for professionals with a background in full-cycle recruiting who thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Manage full-cycle recruiting processes for corporate roles, ensuring timely and efficient hiring.<br>• Source and screen candidates using tools such as CareerBuilder, CRM platforms, and Applicant Tracking Systems.<br>• Collaborate with department leaders to understand hiring needs and develop tailored recruitment strategies.<br>• Coordinate background checks and ensure compliance with hiring policies.<br>• Maintain and update records within recruitment systems to track candidate progress.<br>• Handle a workload of approximately 16 requisitions at a time, meeting tight deadlines and filling roles within 30 days.<br>• Build strong relationships with candidates and hiring managers to ensure a positive recruiting experience.<br>• Identify and attract top talent through proactive sourcing strategies, including military recruiting and other specialized techniques.<br>• Provide insights on market trends and candidate availability to support strategic hiring decisions.
We are looking for a detail-oriented Cost Clerk to join our team in Phoenix, Arizona, on a contract basis. This role involves collaborating with multiple departments, including accounting and warehouse operations, to ensure accurate inventory control and data management. The ideal candidate will bring strong organizational skills and the ability to handle data entry tasks efficiently while maintaining high levels of accuracy.<br><br>Responsibilities:<br>• Verify daily receiving batches upon receipt from the warehouse and ensure proper documentation.<br>• Update and maintain the Arizona Daily Receiving Log to ensure accurate tracking.<br>• Conduct bi-monthly audits of the Receiving Log and resolve any identified issues.<br>• Organize, archive, and number daily receiving packets for easy retrieval.<br>• Identify and address discrepancies related to claims and receiving breaks.<br>• Process inventory adjustments and coordinate code-to-code movements and layer adjustments with validation from the Staff Accountant.<br>• Log sample items received in the distribution center warehouse.<br>• Scan and archive transfer invoices for future reference.<br>• Assist receivers with necessary documentation and support as required.<br>• Perform additional tasks as assigned to support departmental goals.
<p>We are looking for a dedicated Medical Billing Specialist to join our team in Phoenix, Arizona. This position requires experience with EZClaim and involves managing specialized billing processes for Medicaid within a homecare setting. This is a Contract position, offering the opportunity for a long-term career with our organization.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage Medicaid billing for a targeted segment of codes within the homecare industry.</p><p>• Utilize EZClaim software to track client services and export data for invoice generation.</p><p>• Consolidate invoices from multiple service providers into a unified billing structure for accuracy.</p><p>• Identify and resolve discrepancies in QuickBooks, ensuring financial records align with actual sales.</p><p>• Maintain subsidiary ledgers and ensure proper flow of information between EZClaim and QuickBooks.</p><p>• Generate and analyze financial reports using QuickBooks Desktop Enterprise.</p><p>• Collaborate with remote team members to address billing and reporting challenges.</p><p>• Improve efficiency and accuracy in financial processes related to client services.</p><p>• Ensure compliance with billing regulations and financial reporting standards.</p><p>• Assist in troubleshooting software issues and optimizing system performance.</p>
<p>Robert Half Management Resources is looking for an experienced Controller to support one of our construction clients on an interim basis. This contract position is ideal for a hands-on, detail-oriented individual who excels in construction accounting and enjoys contributing directly to the success of a dynamic business. If you thrive in a collaborative environment and are passionate about delivering financial clarity and accuracy, we encourage you to apply.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Manage the complete accounting cycle, including month-end, quarter-end, and year-end closing processes.</p><p>• Oversee job costing processes to ensure accurate tracking of labor, materials, and overhead against project budgets.</p><p>• Lead and mentor teams responsible for accounts payable, accounts receivable, and payroll functions.</p><p>• Prepare detailed financial statements and key performance indicators (KPIs) to guide strategic decision-making.</p><p>• Implement process improvements to enhance efficiency and support increased business volume.</p><p>• Ensure compliance with Work-in-Progress (WIP) reporting requirements and maintain accurate project financial records.</p><p>• Collaborate with leadership to provide insights and recommendations based on financial analysis.</p><p>• Supervise vendor payments, collections, and payroll to maintain smooth financial operations.</p><p>• Utilize advanced Excel skills and construction-specific software to streamline accounting tasks and reporting.</p>
<p>Robert Half Management Resources is looking for a skilled Purchasing Specialist to join one of our clients on an interim basis. In this role, you will play a pivotal part in managing procurement activities for a fast-paced semiconductor manufacturing environment. This long-term contract position offers the opportunity to make a significant impact by optimizing supply chain operations and supporting both research and development as well as manufacturing processes.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Identify, evaluate, and negotiate with suppliers to ensure timely delivery of high-quality materials at competitive prices.</p><p>• Manage inventory levels to meet the demands of a dynamic R& D and manufacturing environment, minimizing downtime and ensuring operational efficiency.</p><p>• Develop and implement procurement strategies that align with organizational goals and industry standards.</p><p>• Collaborate with engineering and operations teams to streamline the purchasing process and address supply chain challenges.</p><p>• Monitor supplier performance and maintain strong vendor relationships to ensure compliance with quality and delivery expectations.</p><p>• Handle purchase requisitions, approvals, and documentation while adhering to company policies and procedures.</p><p>• Utilize tools such as Microsoft Excel to analyze purchasing data and generate reports for decision-making.</p><p>• Stay informed about industry trends, particularly within the semiconductor sector, to optimize procurement strategies.</p><p>• Ensure accurate and timely processing of orders, invoices, and payments.</p><p>• Support continuous improvement initiatives to enhance the overall procurement function.</p>
<p>The Data Architect is responsible for defining, governing, and evolving the organization's enterprise data architecture across ERP, operational systems, and analytics platforms. This role ensures data consistency, scalability, and integrity as the organization executes ERP implementations and OpCo rollouts.</p><p>This role <strong>does not</strong> perform day-to-day reporting or operational data fixes. It defines the structure, standards, and guardrails that others operate within.</p><p><strong>Key responsibilities</strong></p><p><strong>Data architecture and design</strong></p><ul><li>Define and maintain enterprise data models across ERP, operational, and analytics platforms.</li><li>Design canonical data models for core domains such as customers, vendors, jobs, projects, financials, and assets.</li><li>Define data relationships and ownership across BuildOps, Procore, ERP finance, and downstream analytics systems.</li><li>Establish standards for master data, reference data, and transactional data.</li></ul><p><strong>Data governance and quality</strong></p><ul><li>Define data ownership, stewardship, and accountability by domain.</li><li>Establish data quality rules, validation standards, and reconciliation frameworks.</li><li>Partner with Applications Management and Operations Success Managers to align system configuration with data standards.</li><li>Define auditability and traceability standards for financial and operational data.</li></ul><p><strong>Integration and analytics enablement</strong></p><ul><li>Partner with integration engineers to define data contracts, schemas, and transformation rules.</li><li>Ensure data models support reporting, BI, and downstream analytics use cases.</li><li>Review and approve data design decisions for new integrations and ERP modules.</li></ul><p><strong>ERP and implementation support</strong></p><ul><li>Support ERP implementations by validating data design, mappings, and cutover readiness.</li><li>Review data migration strategies to ensure alignment with target-state architecture.</li><li>Provide architectural guidance during fit-gap, design, and testing phases.</li></ul><p><br></p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Phoenix, Arizona. In this long-term contract role, you will provide technical assistance and guidance to ensure smooth operations across our organization. This position is an excellent opportunity for someone passionate about IT support and eager to contribute to the success of a non-profit organization.<br><br>Responsibilities:<br>• Provide timely technical support to end-users, addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to daily operations.<br>• Perform troubleshooting for Microsoft Windows environments, including Windows 10, to diagnose and resolve system issues.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Collaborate with team members to implement solutions and improve IT processes.<br>• Offer guidance and training to users on utilizing software and systems effectively.<br>• Maintain detailed documentation of support activities and resolutions for future reference.<br>• Conduct regular system checks to ensure optimal performance and security.<br>• Assist in deploying and configuring new hardware and software as needed.<br>• Communicate clearly with users to understand their challenges and provide tailored solutions.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Tempe, Arizona. In this role, you will provide technical assistance and troubleshooting support to ensure smooth operations for end-users. This is a long-term contract position offering an excellent opportunity to enhance your technical expertise and contribute to a collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to support requests and resolve technical issues for end-users.<br>• Manage and troubleshoot Active Directory accounts and permissions.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and related software.<br>• Monitor and resolve service desk tickets efficiently, ensuring timely resolutions.<br>• Provide step-by-step guidance to users experiencing technical difficulties.<br>• Install and configure hardware and software components as needed.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Maintain detailed records of issues, resolutions, and user interactions.<br>• Ensure all systems are operating optimally through routine checks and updates.
We are looking for an experienced Systems Engineer to join our team in Sacaton, Arizona. This is a long-term contract position that requires expertise in managing and optimizing IT systems and infrastructure. The ideal candidate will possess a strong technical background and demonstrate proficiency in key technologies that support business operations.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, ensuring optimal performance and security.<br>• Administer and configure Microsoft Windows Server to support organizational needs.<br>• Oversee Azure Active Directory operations, including identity management and access controls.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Maintain and troubleshoot Microsoft Exchange systems to ensure reliable communication.<br>• Collaborate with IT teams to design and deploy system upgrades and new solutions.<br>• Monitor system performance and address any issues to minimize downtime.<br>• Develop and enforce security protocols to protect systems and data.<br>• Provide technical support and guidance to users to resolve IT-related challenges.<br>• Document system configurations and processes for future reference and compliance.
We are looking for a dedicated Help Desk Analyst I to join our team in Mesa, Arizona, on a long-term contract basis. This role involves providing technical support and troubleshooting assistance to ensure smooth daily operations for end-users. The ideal candidate will possess strong problem-solving skills and technical knowledge to address and resolve user issues effectively.<br><br>Responsibilities:<br>• Provide first-level technical support to end-users, addressing hardware and software issues promptly.<br>• Utilize Active Directory to manage user accounts and access permissions.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 operating systems.<br>• Respond to and resolve service desk tickets efficiently, ensuring timely resolution.<br>• Assist users with basic troubleshooting for system errors and application problems.<br>• Document and track all support interactions and solutions accurately.<br>• Collaborate with team members to escalate complex issues to higher support levels as needed.<br>• Maintain a high level of customer service and professionalism during all interactions.<br>• Identify recurring issues and suggest improvements to minimize future disruptions.
