<p>Thriving, manufacturer seeks a Sr Cost Accountant/Analyst who can lead cost accounting activities, analyze manufacturing and operational data, and provide critical insights and support strategic decision-making. In this role, you will review and control costs related to inventory, provide financial analysis, perform product manufacturing analysis, report on daily inventory, oversee the billing process, create and implement standard costs, perform audits, manage and update costs estimates, assist with reconciling client invoicing, follow-up on collection efforts, and research and resolve invoicing or billing discrepancies. The successful Sr. Cost Accountant/Analyst will have proven product cost experience, GAAP knowledge, strong problem-solving skills, and excellent time management skills.</p><p><br></p><p>What you get to do everyday</p><p>· Maintain and analyze standard costs for products, materials, and labor</p><p>· Perform monthly inventory reconciliations and ensure proper valuation under GAAP</p><p>· Monitor and analyze manufacturing variances, including price/material usage/labor and overhead absorption</p><p>· Support month-end close by preparing and reviewing journal entries</p><p>· Analyze actual manufacturing costs and prepare periodic reports</p><p>· Ensure compliance with internal controls, company policies, and accounting standards</p><p>· Partner with operations and supply chain to identify cost drivers, efficiencies, and areas of improvement</p><p>· Assist in inventory costs and profitability products</p><p>· Create annual standard cost updates</p><p>· Lead or participate in process improvement initiatives to enhance cost visibility and operational efficiency </p>
<p>Robert Half is currently working with an established organization on their search for Payroll Analyst with proven payroll reporting and analytical skills. This candidate will process high volume payroll, perform payroll reconciliations, identify payroll discrepancies, coordinate with the human resources department as needed, utilize Workday to process workflows, assist with system documentation, generate ad hoc reports, process payroll data, resolve payroll issues, prepare journal entries, and maintain the client database. This Payroll Administrator must possess excellent multi-tasking skills, strong organizational abilities, and solid time management skills. </p><p> </p><p>What you get to do daily</p><p>· Review and enter payroll data</p><p>· Process union payroll</p><p>· Complete journal entries</p><p>· Provide administrative support</p><p>· Reconcile union dues</p><p>· Assist with wage garnishments</p><p>· Generate year-end statements</p><p>· Process payroll taxes</p><p>· Provide support the HR department</p>
<p>Premier client located in the Great Wilmington Delaware area is looking for an AP Analyst who can manage their accounts payable processes, ensuring timely and accurate processing of invoices, vendor payments, and expense reports. This A/P Analyst will review, process, and verify payments, analyze and reconcile vendor statements, maintain vendor records, print checks, assist with month-end and year-end closing, and collaborate with procurement, receiving, and other departments to resolve invoice and payment discrepancies. The ideal A/P Analyst should be highly experienced in accounts payable with the ability to analyze problems and work out their solutions effectively and accordingly.</p><p> </p><p>Primary Duties</p><p>· Print and process checks</p><p>· Journal Entries</p><p>· Match and batch purchase orders</p><p>· Run ad-hoc reports when needed</p><p>· Coordinate with directors to obtain consent on appropriate expenses</p><p>· Provide financial reports to management</p><p>· Account reconciliations</p><p>· Encourage improvements where needed</p><p>· Assist with invoice processing</p><p>· Partake in annual audit process</p>
<p>Robert Half is seeking a skilled Grant Analyst to join a team based in Philadelphia, Pennsylvania, on a contract basis. In this Grant Analyst role, you will be responsible for managing both pre-award and post-award grant functions, ensuring compliance with policies and funder guidelines. Your expertise in financial reporting, grant proposal development, and budget management will play a key role in supporting the company's advancement efforts through public and governmental funding. If this sounds like you, then play a vital role and become an integral part of the team by clicking the apply button today! If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013380119.</p><p><br></p><p>As a Grant Analyst Your Responsibilities will include but are not limited to:</p><p>• Oversee pre-award activities, including grant proposal development, funding opportunity analysis, and submission of proposals to public and governmental funders.</p><p><br></p><p>• Write, prepare, and submit comprehensive grant proposals, ensuring all required documentation and attachments are included.</p><p><br></p><p>• Manage post-award functions, including financial reporting, compliance tracking, and supporting project personnel with grant-related tasks.</p><p><br></p><p>• Collaborate with finance and program teams to ensure budgets align with funder policies and spending guidelines.</p><p><br></p><p>• Monitor compliance with grant terms, policies, and procedures to ensure adherence to funder regulations.</p><p><br></p><p>• Provide timely information and guidance to project directors and financial managers to ensure proper fund utilization and regulatory compliance.</p><p><br></p><p>• Draft funding agreements, contracts, and other related documents for grant projects in coordination with project partners.</p><p><br></p><p>• Track expenditures for assigned projects, communicating with funders when necessary and securing approvals for budget adjustments or project scope changes.</p><p><br></p><p>• Maintain a grants management calendar to monitor deadlines for reporting, compliance, and future submissions.</p><p><br></p><p>• Serve as a liaison with program officers, funders, and project partners to facilitate effective communication and collaboration.</p>
<p>Rapidly growing client seeks a proactive and strategic M& A Analyst to oversee financial operations for their distribution business. The M& A Analyst will be responsible for budgeting, financial planning, cash flow management, and providing financial insights to support business decisions. In this role, you will also perform ROI analysis, create and maintain complex financial models, provide leadership where needed, develop KPIs, monitor financial performance, develop and implement cost-reduction strategies and financial control, and provide management with strategic plans for long-term financial benefits for the organization. We ideally want a candidate who can own all aspects of the financial management function, possess strong P& L expertise, and advanced budgeting skills.</p><p><br></p><p>What you get to partake in:</p><p>· Oversee day-to-day financial operations including general accounting, budgeting, and forecasting</p><p>· Collaborate with internal teams to access financial performance and cost efficiency</p><p>· Analyze financial data and prepare monthly, quarterly, annual reports</p><p>· Coordinate with management team on profit loss analysis</p><p>· Report on various investment analysis</p><p>· Develop financial models and pricing strategies to support sales and margin improvement</p><p>· Implement internal controls and financial procedures to safeguard company assets</p>
<p>Successful client located outside of the Philadelphia Suburbs seeks a tech savvy Pension Analyst with 401K analysis experience and strong understanding of pension laws. As the Pension Analyst, you will analyze and prepare audit pension plans, engage with clients on establishing pension planning, provide guidance on investment options, maintain client records, review fund activities, prepare financial reports, and keep abreast on trends and changes in pension regulations and compliance. The Pension Analyst will develop efficient programs while proving cost effective suggestions to keep within budget.</p><p><br></p><p>How you will make an impact</p><ul><li>Pension & Benefit Administration</li><li>Organize and maintain client files</li><li>Prepare pension planning recommendations</li><li>Assist clients with pension options</li><li>Monitor and review client tax returns, loans & financial statements</li><li>Stay abreast of pension trends, regulations and compliance</li><li>Implement communication strategies</li><li>Provide pension documentation where needed</li><li>Generate pension planning recommendations</li><li>Prepare internal and external reporting</li><li>Maintain updates on new laws, trends and developments</li><li> Ensure compliance with federal and state laws</li></ul>
<p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Prepare reporting packages</p><p>· Assist in closing process</p><p>· Identify potential financial risks</p><p>· ROI analysis</p><p>· Compliance Management</p><p>· Ad hoc projects</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
<p>Robert Half is looking for a skilled Financial Analyst to join our team in the Greater Philadelphia area. The ideal Financial Analyst candidate will bring a strong background in financial analysis and data evaluation, paired with a personable and detail-oriented approach. This role offers the opportunity to contribute to key financial processes, including book closures and variance analysis, while working in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Perform comprehensive financial analysis to support business decision-making and strategic planning.</li><li>Prepare and analyze financial models to evaluate company performance and forecast future trends.</li><li>Assist in the accurate and timely closing of financial books for the organization.</li><li>Utilize QuickBooks for accounting and financial management tasks.</li><li>Ensure compliance with financial policies and procedures while maintaining accurate records.</li><li>Support the preparation of financial reports and presentations for stakeholders.</li><li>Analyze and interpret data to drive actionable insights and optimize financial performance.</li></ul>
<p>Successful client located in the Wilmington, Delaware area seeks a Financial Analyst with manufacturing industry expertise. As the Financial Analyst, you will communicate financial insights and recommendations to stakeholders, develop financial models to predict the impact of rebate programs and profitability, prepare quarterly rebate accruals, track and monitor rebates status, conduct scenarios analysis and sensitivity testing, audit rebate pricing, identify opportunities to streamline rebate processes and improve, and ensure rebate programs comply with corporate policies and regulatory standards. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage various rebate transactions to ensure accuracy and timeliness.</p><p>• Conduct detailed financial analyses to support pricing strategies and rebate offers.</p><p>• Prepare data-driven reports to assist in decision-making and sales optimization.</p><p>• Analyze financial variances and provide actionable insights to improve profitability.</p><p>• Utilize financial modeling techniques to forecast and evaluate business performance.</p><p>• Collaborate with cross-functional teams to align rebate strategies with company objectives.</p><p>• Apply data mining techniques to extract meaningful insights from complex datasets.</p><p>• Monitor rebate programs to ensure compliance with company policies and industry standards.</p><p>• Identify opportunities for process improvements in rebate and incentive management.</p><p>• Support US operations by contributing to customer journey enhancements and competitive positioning.</p>
<p>We have partnered with a financial institution on their search for a talented Senior Financial Analyst with proven Microsoft Power BI expertise. This role will consist of assisting with financial planning and analysis, manipulating financial data, finance partnering, in depth analyst on budgets, forecasting, maintaining data visualization tools, compiling costs, presenting data calculations, analyze and report on P& L, prepare balance sheets, manipulate data, perform financial modeling, and build lasting relationships with internal leadership and the corporate management teams. This Senior Financial Analysis must have the ability to provide transparency on allocated cost and develop effective tools for reporting and controlling while implementing strategic initiatives and execution.</p><p> </p><p>How you will make an impact</p><p>· Analysis of financial and operations processes</p><p>· Prepare financial analysis on cost drivers</p><p>· Analyze and track KPIs</p><p>· Create financial dashboards</p><p>· Identify potential financial risks</p><p>· Budgeting & Forecasting</p><p>· Financial Reconciliation </p><p>· Process Improvement Initiatives </p><p>· Reviewing/Creating complex financial models</p>
<p>Specialized, services provider seeks a Supply Chain Analyst with advanced Microsoft Excel skills. This Supply Chain Analyst will be responsible for evaluating and optimizing the supply chain process, collecting and analyzing data to identify inefficiencies, reviewing contracts and bid proposals, forecasting demand and recommending inventory levels, collaborating with various departments to improve logistics, tracking key performance indicators, implementing and maintaining new supply chain technologies, and maintaining strong relationships with vendors and negotiating favorable terms. The ideal Supply Chain Analyst for this role should have excellent communication skills, great sourcing skills, and the ability to multi-task in a fast-paced environment.</p><p><br></p><p>Major Responsibilities</p><p>· Monitoring compliance for accurate documentation of supply chain processes and policies</p><p>· Recommend inventory levels to prevent overstock or shortages</p><p>· Identify bottlenecks and recommend solutions to improve workflow</p><p>· Create bidding proposals for materials/goods and services</p><p>· Research and identify new internal control policies</p><p>· Evaluate supplier performance and suggest improvements</p><p>· Develop contingency plans to mitigate supply chain disruptions</p><p>· Present findings and recommendations to senior management</p>
<p>We have partnered with a financial service company on their search for an Investment Analyst with proven experience extracting and manipulating financial data. This role will consist of analyzing financial data, evaluating investment opportunities, and providing revenue generating insights to support investment decision-making. In addition to conducting comprehensive financial analysis of companies, industries, and markets you will also, perform extensive research, assist with financial modeling, complete risk assessments to help maximize investment returns, and collaborate with portfolio managers, research teams, and other stakeholders to contribute to investment strategies.</p><p><br></p><p>Major Responsibilities</p><p>· Provide financial analysis, forecasting and reporting </p><p>· Develop strategic initiatives</p><p>· Budgeting & Forecasting</p><p>· Variance Analysis</p><p>· Generate periodic asset allocation reports</p><p>· Maintain knowledge of regulations and policies</p><p>· Integrate financial data</p><p>· Prepare financial reports with key metrics</p><p>· Establish financial trends and make recommendations</p><p>· Resolve data discrepancies</p><p>· Ensure compliance with relevant financial regulations</p>
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
<p>Looking to advance your career in the world of compliance? One of our premier clients is currently looking for a Sr. SOX Compliance Analyst with proven expertise overseeing organizational Sarbanes-Oxley programs. As the Sr. SOX Compliance Analyst, you will assess, document, test, and enhance the effectiveness of internal controls over financial reporting, lead and execute the SOX compliance program, coordinate with external auditors and provide audit support, identify risk by performing risk assessments, prepare SOX compliance status updates, document and evaluate key business processes and ITGC controls, perform design and operating effectiveness testing of controls, and track remediation of control deficiencies, and coordinate operational activities for the organization ensuring compliance with local, federal, and state government regulations. This candidate will also assist with developing policies and risk management strategies.</p><p><br></p><p>Primary Duties</p><p>· Research regulations and policies</p><p>· Manage compliance regulatory requests</p><p>· Assist with the internal and external audit process</p><p>· Develop trend analysis</p><p>· Maintain and update risk assessments</p><p>· Perform compliance monitoring and testing</p><p>· Account Analysis</p><p>· Prepare reports for management</p><p>· Train employees on industry compliance requirements</p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
We are looking for a skilled Data Reporting Analyst to join our team in Philadelphia, Pennsylvania. This long-term contract position offers an exciting opportunity to support healthcare operations by transforming data into actionable insights. As part of this role, you will leverage your expertise in business intelligence and reporting tools to contribute to the success of our organization.<br><br>Responsibilities:<br>• Develop and maintain data reports using tools such as BusinessObjects and Microsoft SQL to meet business needs.<br>• Analyze complex datasets to uncover trends and provide actionable insights to stakeholders.<br>• Collaborate with teams across the organization to understand reporting requirements and deliver accurate solutions.<br>• Utilize Python and other programming languages to automate data processes and enhance reporting capabilities.<br>• Work with Erwin Data and other modeling tools to design and optimize data structures.<br>• Ensure the integrity and accuracy of data used for reporting and analysis.<br>• Support Epic Hospital Billing systems by generating reports and resolving data-related issues.<br>• Implement business intelligence strategies to improve decision-making processes.<br>• Troubleshoot and resolve issues related to reporting tools and data systems.<br>• Document reporting processes and maintain up-to-date technical specifications.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
<p>Job Summary</p><p>We are seeking a motivated and analytical Data Analyst to support product quality, device performance, and customer experience improvements across a large consumer device ecosystem. In this role, you will help drive data‑informed decisions by analyzing telemetry, reliability KPIs, and customer satisfaction trends. You’ll collaborate closely with engineering, operations, and customer experience teams to ensure data accuracy, generate actionable insights, and support strategic initiatives that help enhance overall device reliability.</p><p>This role is ideal for someone who thrives in cross‑functional environments, enjoys solving complex problems, and can translate data into compelling, executive‑ready insights.</p><p><br></p><p>Key Responsibilities</p><ul><li>Analyze device performance data, reliability KPIs, telemetry metrics, and CSAT feedback to identify improvement opportunities.</li><li>Support key initiatives related to error tracking, ticket resolution trends, and release impact assessments.</li><li>Partner with stakeholders across engineering, operations, and customer experience to align priorities and ensure timely delivery of insights.</li><li>Create compelling presentations and executive‑level decks to communicate data findings and recommendations.</li><li>Participate in working groups tackling high‑impact reliability issues, contributing to root cause analysis and solution tracking.</li><li>Assist in expanding global data capabilities through improved data access, partnerships, and data enablement initiatives.</li></ul>
<p>We are looking for a skilled Accounts Payable Analyst to join our team in Monmouth County, New Jersey. In this long-term contract position, you will play a critical role in ensuring timely and accurate processing of invoices, payments, and store credits while maintaining compliance with company policies. This role offers an excellent opportunity to collaborate with various departments and vendors to streamline financial operations and address inquiries.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices and payments in accordance with company policies and procedures to ensure compliance.</p><p>• Review and input invoices into the system after securing the required authorizations.</p><p>• Collaborate with merchandising department leaders to resolve credit issues, rejected invoices, and items under review.</p><p>• Track store credit requests and manual credit processing, managing high volumes of transactions weekly.</p><p>• Maintain accurate and timely communication with vendors regarding store credits and payments.</p><p>• Work closely with the IT department to address system-related issues and ensure smooth operations.</p><p>• Build and sustain strong relationships with store operators and vendors, promptly addressing inquiries and concerns.</p><p>• Request and monitor monthly vendor statements to guarantee timely payment and accurate records.</p><p>• Research vendor accounts and respond professionally to inquiries while maintaining positive relationships.</p><p>• Support financial close activities, including expense accruals and open invoice management.</p>
<p>We are looking for a detail-oriented Financial Analyst to join our team in Reading, Pennsylvania. This long-term contract position offers an excellent opportunity to contribute to the development and optimization of incentive pay programs and financial processes. The ideal candidate will bring a strong analytical mindset and expertise in financial systems to help drive effective decision-making and process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Perform detailed analyses of bonus, commission, and incentive pay programs, presenting insights and recommendations to leadership.</p><p>• Create, manage, and optimize reports, dashboards, and metrics to track incentive pay usage and activity.</p><p>• Investigate market trends related to variable compensation and provide actionable suggestions.</p><p>• Collaborate in designing incentive programs that align with organizational goals and reward employee performance effectively.</p><p>• Oversee the administration of formal and discretionary awards processes.</p><p>• Assess existing pay processes and implement improvements to enhance efficiency.</p><p>• Provide analytical support for special projects as needed.</p><p>If interested, please send resume on a word document to Jim.Kirk@Roberthalf com</p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
We are looking for an experienced Test Analyst to join our team on a contract basis. In this role, you will be responsible for ensuring the accuracy and functionality of Workday systems, particularly focusing on purge functionality and data retention processes. Based in King of Prussia, Pennsylvania, this position requires close collaboration with compliance and configuration teams to meet organizational and regulatory standards.<br><br>Responsibilities:<br>• Develop and maintain detailed test plans and procedures tailored to Workday system integration and purge functionality.<br>• Create and execute test scripts while generating relevant test data to support validation processes.<br>• Oversee all testing activities, including documentation, issue tracking, and reporting progress.<br>• Validate data retention and purge logic to ensure compliance with audit requirements.<br>• Conduct usability tests to assess system performance, scalability, reliability, and security.<br>• Collaborate with configuration and compliance teams to guarantee comprehensive testing coverage.<br>• Track and document test results, providing regular updates to project managers and leads.<br>• Identify and escalate issues encountered during testing to appropriate stakeholders.<br>• Participate in meetings and contribute status updates to ensure project alignment.
