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2 results for Customer Experience Specialist in Palm Springs, CA

Indio, CA
onsite
Temporary
21.85 - 23 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team in Indio, California. In this role, you will provide outstanding support to customers by addressing inquiries, resolving concerns, and managing account-related tasks. This is a long-term contract position offering an excellent opportunity to contribute to the success of a government-operated water district. Responsibilities: • Respond to customer inquiries regarding water services, billing, and account information with attention to detail and in a timely manner. • Process account updates, service requests, and payments with accuracy and attention to detail. • Document customer interactions thoroughly and ensure follow-up on unresolved issues. • Collaborate with internal teams to address and resolve complex service-related concerns. • Maintain the confidentiality and security of all customer data and account information. • Manage multiple priorities effectively in a dynamic, fast-paced environment. • Provide clear and concise communication across phone, email, and other customer service channels. • Assist customers with navigating utility billing systems and explain billing details when necessary. • Contribute to a positive team environment by sharing insights and supporting colleagues as needed.
2026-04-17T00:00:00Z

Indio, CA
onsite
Temporary
21 - 23 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team in Indio, California. In this role, you will provide outstanding support to our community by addressing customer inquiries, resolving issues, and ensuring a seamless experience. This is a long-term contract position offering an opportunity to work in a dynamic environment within the government sector. Responsibilities: • Respond to customer inquiries about water services, accounts, and billing with professionalism and efficiency. • Process account updates, payments, and service orders accurately within the system. • Maintain detailed documentation of customer interactions and follow up on pending issues. • Collaborate with other departments to resolve complex customer concerns effectively. • Ensure customer account information is handled with confidentiality and security. • Manage multiple tasks and priorities in a fast-paced work environment. • Contribute to a positive and team-oriented work culture. • Stay informed about internal processes and assist in system-related tasks as needed.
2026-04-17T00:00:00Z