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15 results for Customer Experience Specialist in Palm Springs, CA

Customer Service Representative
  • San Marcos, CA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>If you’ve ever wanted to combine your administrative skills with the chance to truly make an impact in people’s lives, this opportunity is for you. Our client, a growing <strong>medical services provider in San Marcos</strong>, is seeking a <strong>Customer Service Representative</strong> who will provide compassionate, efficient, and professional support to patients, families, and providers. Healthcare is fast-paced, complex, and often stressful for the people navigating it. Patients rely on a system that is not always easy to understand — insurance claims, authorizations, billing, and appointment scheduling can quickly become overwhelming. That’s why this role is so critical: as a Customer Service Representative, you’ll act as both guide and advocate, helping patients get the answers they need and ensuring they feel cared for from the very first call.</p><p><br></p><p>You’ll work closely with clinical staff, billing teams, and insurance providers to untangle issues and make the process smoother for everyone involved. Every conversation is an opportunity to make a positive difference.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the first point of contact for patients and providers by phone and email.</li><li>Answer questions related to scheduling, billing, and insurance verification with patience and clarity.</li><li>Research and resolve claims-related issues, including prior authorizations, coding questions, and payment discrepancies.</li><li>Keep detailed, accurate records in the patient management system to ensure smooth communication between departments.</li><li>Partner with clinical and administrative teams to provide timely updates and follow-up to patients.</li><li>Maintain confidentiality while handling sensitive medical and financial information.</li></ul>
  • 2025-09-25T19:44:00Z
Customer Support Representative
  • Escondido, CA
  • remote
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • <p>A fast-growing company in <strong>Escondido</strong> is looking for an energetic and dedicated <strong>Customer Support Representative</strong> to join their dynamic team. This role is perfect for someone who loves problem-solving, enjoys connecting with people, and takes pride in creating a smooth and positive customer experience every single time.</p><p>You’ll work closely with clients, operations, and technical teams to handle inquiries, provide product support, and ensure customer satisfaction from first contact through resolution. This is an opportunity to be part of a team that values innovation, collaboration, and friendly professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for customer questions via phone, email, or chat.</li><li>Troubleshoot basic product or service issues and ensure timely resolution.</li><li>Document all interactions in the CRM system and follow up on open cases.</li><li>Process orders, returns, and adjustments accurately and efficiently.</li><li>Communicate updates to customers regarding delivery timelines or service appointments.</li><li>Collaborate with internal departments to improve communication and service efficiency.</li><li>Identify trends in customer feedback and assist management in implementing improvements.</li></ul>
  • 2025-10-07T19:38:47Z
Client Services Coordinator
  • Carlsbad, CA
  • onsite
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • <p>Behind every successful company is a person (or team) who keeps clients feeling valued, supported, and understood. Our client in <strong>Carlsbad</strong> is seeking a <strong>Client Services Coordinator</strong> — a role designed for someone who thrives on building relationships, managing details, and ensuring nothing falls through the cracks. This isn’t a job where you’re buried in spreadsheets all day. Instead, you’ll be at the center of the action — coordinating between departments, scheduling projects, communicating updates to clients, and making sure everyone is aligned. Think of it as being both the air traffic controller and the friendly voice guiding clients through the process. The ideal candidate loves organization, excels at communication, and has the ability to switch gears quickly without losing focus. If you enjoy being the “glue” that keeps a team connected and a client happy, this role offers both challenge and reward.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Be the main point of contact for clients — answering questions, providing updates, and following through on commitments.</li><li>Coordinate schedules for meetings, service delivery, installations, and follow-ups.</li><li>Track and monitor project milestones, ensuring that deadlines are met and clients are kept informed.</li><li>Maintain accurate client records, service logs, and reporting tools.</li><li>Partner with internal teams (sales, operations, accounting) to troubleshoot issues and deliver seamless service.</li><li>Proactively identify areas to improve the client experience, offering feedback and solutions to leadership.</li><li>Capture and share client insights to help the company continuously evolve its services.</li></ul>
  • 2025-09-25T19:44:00Z
💼 Client Services Associate
  • Carlsbad, CA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Are you an organized, people-focused professional who thrives in a fast-paced, client-driven environment? A reputable <strong>financial services firm in Carlsbad</strong> is seeking a sharp and motivated <strong>Client Services Associate</strong> for an <strong>immediate, ASAP opportunity</strong>. This role is ideal for someone with a strong foundation in customer service who wants to grow within the financial industry. You’ll work directly with clients and advisors, ensuring that every interaction reflects accuracy, professionalism, and care. The ideal candidate is someone who enjoys being the steady hand behind the details—someone who anticipates needs before they’re spoken and supports the team in delivering an exceptional client experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients, addressing inquiries, scheduling meetings, and managing communications.</li><li>Prepare client documentation, reports, and forms for account openings, transfers, and transactions.</li><li>Maintain client records in CRM and ensure all compliance and confidentiality protocols are followed.</li><li>Collaborate closely with advisors and operations staff to support financial planning and investment processes.</li><li>Assist in preparing materials for client reviews and financial presentations.</li><li>Proactively follow up on pending items and keep clients informed throughout each stage of their requests.</li><li>Participate in team meetings and help identify opportunities to improve workflow and client satisfaction.</li></ul>
  • 2025-10-07T19:34:38Z
Receptionist
  • Rancho Bernardo, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>If you’ve ever dreamed of being at the <strong>frontline of a luxury experience</strong>, here’s your chance. Our client, a leading name in San Diego’s <strong>hospitality industry</strong>, is seeking a <strong>Receptionist</strong> who will embody professionalism, warmth, and world-class service. This isn’t your standard “answer the phone and greet people” kind of role. You’ll be the welcoming smile that sets the tone for every guest’s visit, whether they’re walking in for a high-profile event, booking a last-minute meeting space, or simply seeking assistance. The lobby is your stage, and your role is to create an atmosphere that feels seamless, polished, and unforgettable.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Greet guests with professionalism and genuine hospitality — first impressions matter.</li><li>Manage busy phone lines, direct inquiries, and provide accurate information.</li><li>Coordinate reservations, meeting room bookings, and guest check-ins.</li><li>Work closely with the events and concierge teams to support client requests.</li><li>Ensure the reception area is immaculate at all times (organization and detail are everything).</li><li>Handle incoming and outgoing mail, deliveries, and vendor check-ins.</li><li>Assist with special projects such as VIP visits or corporate events.</li></ul>
  • 2025-09-29T15:59:16Z
Front Desk Receptionist
  • Valley Center, CA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are excited to represent our client in Valley Center who is looking for a <strong>Front Desk Receptionist</strong> to become the warm, welcoming face of their office. This role goes beyond answering phones — it’s about creating a positive first impression for clients, visitors, and team members alike. The ideal candidate has strong organizational skills, excellent interpersonal abilities, and thrives in an environment where <strong>every day brings new interactions and challenges</strong>.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet visitors, clients, and vendors with professionalism and warmth.</li><li>Answer, screen, and direct phone calls; take accurate messages as needed.</li><li>Maintain an organized front desk and lobby area.</li><li>Assist with scheduling appointments and maintaining calendars.</li><li>Receive and distribute mail, deliveries, and office supplies.</li><li>Support administrative functions such as filing, data entry, and document preparation.</li><li>Provide general support to internal departments as needed.</li></ul>
  • 2025-09-23T18:28:44Z
Accounts Receivable Specialist
  • Vista, CA
  • onsite
  • Temporary
  • 29.00 - 33.00 USD / Hourly
  • <p>Our client, a long-standing <strong>manufacturing and distribution company</strong> in Vista, is looking for a driven <strong>Accounts Receivable Specialist</strong> to take ownership of their customer billing, collections, and reporting functions. This is a fantastic opportunity for someone who enjoys numbers, problem-solving, and being part of a company that values teamwork and precision. You’ll manage the full AR process from invoicing through collection, building relationships with customers and helping maintain financial health across the organization.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Generate and send invoices to customers promptly.</li><li>Post incoming payments and reconcile customer accounts.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Investigate discrepancies and issue credits or adjustments as needed.</li><li>Support the month-end closing process and prepare AR-related reports.</li><li>Work closely with the sales and shipping teams to ensure billing accuracy.</li><li>Assist management with cash flow projections and forecasting.</li></ul>
  • 2025-10-06T16:04:20Z
Accounts Payable Specialist - Plumbing Company
  • Vista, CA
  • onsite
  • Temporary
  • 27.00 - 30.00 USD / Hourly
  • <p>Our client, a reputable <strong>plumbing company in Vista</strong>, is searching for an <strong>Accounts Payable (AP) Specialist</strong> to join their finance team. This role is perfect for someone who is detail-oriented, highly organized, and enjoys keeping the financial engine of the company running smoothly.</p><p>The AP Specialist will handle all facets of invoice processing, vendor management, and payment execution while working closely with project managers and the accounting team. If you enjoy the structure of accounting but like being in a collaborative, fast-moving industry, this role offers both stability and growth potential.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Process a high volume of vendor invoices accurately and efficiently.</li><li>Verify invoice coding, approvals, and compliance with company policies.</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner.</li><li>Prepare weekly check runs, ACH payments, and wire transfers.</li><li>Maintain accurate vendor files and support 1099 reporting.</li><li>Assist with month-end close by preparing accruals and reconciliations.</li><li>Collaborate with project managers to track costs against budgets.</li><li>Support audits by providing necessary documentation.</li><li>Recommend improvements to AP processes and workflows.</li></ul>
  • 2025-09-22T15:59:12Z
Billing Specialist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 26.00 - 28.00 USD / Hourly
  • <p>Our healthcare client in Carlsbad is searching for a <strong>Billing Specialist</strong> to join their fast-paced and collaborative administrative team. This role is ideal for someone who enjoys problem-solving, has strong attention to detail, and thrives in an environment where accuracy and efficiency directly support patient care. The Billing Specialist will manage insurance claims, patient accounts, and billing inquiries. You’ll play a key part in ensuring that revenue cycles flow smoothly, and that both payors and patients are served with professionalism.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Process billing claims accurately and in a timely manner, ensuring compliance with insurance regulations.</li><li>Work with a wide range of payor groups, from commercial carriers to government programs.</li><li>Apply knowledge of CPT, ICD-10, and HCPCS coding when preparing claims.</li><li>Review and resolve claim rejections, denials, and outstanding balances.</li><li>Communicate with insurance companies, patients, and providers to clarify and resolve billing issues.</li><li>Maintain accurate patient billing records in the system.</li><li>Support month-end reconciliation and reporting related to billing and collections.</li><li>Collaborate with internal departments to ensure proper documentation is received for claims processing.</li></ul><p><br></p>
  • 2025-09-23T18:39:03Z
Accounts Receivable Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 30.00 - 32.00 USD / Hourly
  • <p>Our client, a respected <strong>healthcare services organization</strong>, is seeking a meticulous and patient-focused <strong>Accounts Receivable Specialist</strong> to join their growing accounting team. In this role, you’ll play an essential part in maintaining healthy cash flow and ensuring that patient billing, insurance payments, and account reconciliations are handled efficiently. The ideal candidate will have a strong foundation in AR and a natural knack for communication — balancing professionalism with empathy in all interactions.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Prepare and post payments, adjustments, and refunds accurately.</li><li>Research and resolve payment discrepancies and billing issues.</li><li>Generate and distribute invoices and account statements.</li><li>Follow up with patients and insurance providers regarding outstanding balances.</li><li>Reconcile AR aging reports and assist with month-end close activities.</li><li>Collaborate with billing and collections teams to improve workflows.</li><li>Maintain confidentiality and compliance with HIPAA and company policies.</li></ul>
  • 2025-10-06T15:58:59Z
Payroll Specialist
  • Oceanside, CA
  • onsite
  • Temporary
  • 28.00 - 33.00 USD / Hourly
  • <p>Payroll is more than just processing numbers — it’s about trust. Employees count on timely, accurate pay, and leadership depends on clear reporting. Our client, a <strong>fast-growing company in Oceanside</strong>, is looking for a <strong>Payroll Specialist</strong> who can bring structure, accuracy, and expertise to their payroll department. This is a fantastic opportunity for someone who has hands-on payroll processing experience and a passion for compliance and detail. You’ll be working with a collaborative HR and finance team, ensuring that payroll is seamless and employees are well-supported.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Process bi-weekly payroll for hourly, salaried, and temporary employees.</li><li>Review and validate timekeeping data for accuracy.</li><li>Ensure compliance with federal, state, and local wage/hour laws.</li><li>Handle payroll adjustments, garnishments, and special deductions.</li><li>Prepare payroll reports for HR, finance, and leadership teams.</li><li>Assist with payroll audits and year-end tax filings.</li><li>Maintain accurate employee payroll records and confidentiality.</li></ul>
  • 2025-09-29T16:13:44Z
Sr. Payroll Specialist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 33.00 - 37.00 USD / Hourly
  • <p>Payroll is the heartbeat of any organization — and our client, a <strong>rapidly growing apparel company in Carlsbad</strong>, is looking for a <strong>Senior Payroll Specialist</strong> who can bring both expertise and leadership to their payroll operations. This role requires a seasoned professional who understands payroll compliance inside and out, while also being able to identify process improvements that scale with growth. You’ll be working in a collaborative environment where payroll accuracy and employee satisfaction go hand-in-hand.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Process complex, multi-state payroll for hourly, salaried, and contract employees.</li><li>Review and validate timesheets, PTO, and overtime calculations.</li><li>Ensure compliance with federal, state, and local wage/hour laws.</li><li>Manage payroll adjustments, deductions, garnishments, and bonuses.</li><li>Partner with HR and Finance teams on benefits, reporting, and audits.</li><li>Provide payroll reporting to leadership and assist with budgeting forecasts.</li><li>Mentor junior payroll staff and support process improvements.</li><li>Assist with year-end tax filings, W-2s, and audits.</li></ul>
  • 2025-09-30T16:43:49Z
Full Charge Bookkeeper
  • Vista, CA
  • onsite
  • Temporary
  • 30.00 - 34.00 USD / Hourly
  • <p>Our client, an innovative <strong>gaming and creative entertainment company in Vista</strong>, is seeking a <strong>Full-Charge Bookkeeper</strong> who thrives in a dynamic, fast-paced industry. Unlike traditional bookkeeping roles, this one offers exposure to creative projects, product launches, and the unique financial workflows of an entertainment-focused company. You’ll be the go-to financial expert, handling everything from AP/AR to reporting and compliance. This is a fantastic opportunity for a detail-oriented professional who wants to bring structure and clarity to an exciting and evolving business.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Maintain complete and accurate financial records for the company.</li><li>Oversee AP, AR, payroll, and vendor management.</li><li>Handle reconciliations, journal entries, and general ledger updates.</li><li>Assist with inventory tracking and cost allocation for products.</li><li>Prepare financial statements, cash flow reports, and projections.</li><li>Ensure compliance with local, state, and federal reporting requirements.</li><li>Support external accountants during audits and tax filings.</li></ul>
  • 2025-09-29T16:09:31Z
Receptionist - Healthcare and Wellness
  • Valley Center, CA
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p>Step into the world of healthcare where every interaction makes a difference. Our client, a highly respected <strong>healthcare and wellness practice</strong>, is seeking a <strong>Receptionist</strong> to be the heart of their front office. This role blends administrative expertise with compassion, ensuring patients feel welcome, supported, and cared for the moment they step through the door. In this role, you’re not just answering phones — you’re guiding patients through appointments, helping families navigate insurance details, and making sure providers have everything they need to deliver exceptional care.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Greet patients warmly, check them in, and provide clear instructions for their visit.</li><li>Answer phones, schedule appointments, and manage a busy provider calendar.</li><li>Verify insurance, process patient paperwork, and update electronic health records.</li><li>Coordinate with medical assistants, nurses, and providers to keep daily operations on track.</li><li>Handle billing inquiries with professionalism and tact.</li><li>Ensure the waiting area is clean, organized, and welcoming.</li><li>Maintain confidentiality in line with HIPAA regulations.</li></ul>
  • 2025-09-29T15:59:16Z
Receptionist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 23.00 - 27.00 USD / Hourly
  • We are looking for a friendly and organized Receptionist to join our team on a contract basis in Carlsbad, California. This role is essential for creating a positive first impression and ensuring smooth daily operations in a dynamic office environment. As the first point of contact for visitors and callers, you will play a key role in maintaining efficient communication and supporting administrative tasks.<br><br>Responsibilities:<br>• Welcome and guide visitors, ensuring they have a positive experience upon arrival.<br>• Maintain the front desk area, keeping it clean, orderly, and presentable.<br>• Manage incoming and outgoing mail and deliveries in a timely manner.<br>• Oversee conference room scheduling and assist with meeting preparations, including technology setup.<br>• Monitor and replenish office supplies to ensure adequate inventory levels.<br>• Perform administrative tasks such as data entry, scanning, and updating internal directories.<br>• Respond to general inquiries and provide accurate information about the organization.<br>• Support office operations and assist team members with additional tasks as needed.
  • 2025-10-01T21:38:43Z