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18 results for Customer Experience Specialist in Palm Springs, CA

Customer Success Specialist

Oceanside, CA
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
Turn Great Customer Service Into Long-Term RelationshipsWe're partnering with an innovative technology company that's growing its Customer Success team. This isn't your typical customer service position—you'll become a trusted resource for customers, helping them navigate products, answer questions, and build lasting relationships.If you're naturally curious, enjoy problem-solving, and like working in a collaborative environment where every day is different, we'd love to connect with you. What You'll DoCustomer Support<ul><li>Respond to customer inquiries by phone, email, and chat</li><li>Guide customers through product features and account questions</li><li>Troubleshoot issues and coordinate resolutions with internal teams</li><li>Build long-term relationships with assigned accounts</li><li>Document customer interactions within the CRM system</li></ul>Administrative Responsibilities<ul><li>Maintain accurate customer records</li><li>Prepare account reports and follow-up documentation</li><li>Assist with onboarding new clients</li><li>Support cross-functional teams with special projects</li></ul>
2026-07-02T17:30:09Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
22.00 - 28.00 USD / Hourly
A rapidly growing home services company is seeking a Customer Service Representative to support scheduling, customer communications, and service coordination efforts. This role is ideal for someone who enjoys helping customers, managing multiple priorities, and creating positive customer experiences.The successful candidate will be an important part of the customer journey, helping coordinate service requests and ensuring customers receive timely and professional support.ResponsibilitiesCustomer Relations<ul><li>Answer inbound calls and respond to customer inquiries</li><li>Schedule service appointments and coordinate technician dispatches</li><li>Provide updates regarding appointments and service timelines</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain detailed customer notes and service records</li></ul>Administrative Functions<ul><li>Enter and update customer information accurately</li><li>Process service requests and work orders</li><li>Assist with reporting and operational support activities</li><li>Coordinate communication between customers and field teams</li></ul>
2026-06-24T00:28:41Z

Customer Service Representative

San Marcos, CA
onsite
Temporary / Contract
23.00 - 27.00 USD / Hourly
A growing medical device manufacturer is seeking a Customer Service Representative to support customers, distributors, and internal sales teams. This position plays a critical role in ensuring customer orders are processed accurately and inquiries are resolved efficiently. The ideal candidate enjoys problem-solving, communicating with customers, and being part of a fast-paced environment where attention to detail and responsiveness are highly valued.ResponsibilitiesCustomer Support<ul><li>Serve as the primary point of contact for customer inquiries via phone and email</li><li>Process customer orders, returns, and product requests</li><li>Provide order status updates and shipping information</li><li>Resolve customer concerns professionally and efficiently</li><li>Coordinate with operations and logistics teams regarding order fulfillment</li></ul>Administrative Support<ul><li>Maintain customer records within CRM and ERP systems</li><li>Generate reports and assist with documentation requests</li><li>Support sales and account management teams</li><li>Ensure data accuracy within customer databases</li></ul>
2026-06-24T00:28:41Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-07-02T17:30:09Z

Accounts Receivable & Collections Specialist

Vista, CA
onsite
Temporary / Contract
28.00 - 34.00 USD / Hourly
A successful North County manufacturing company is seeking an Accounts Receivable & Collections Specialist to help strengthen revenue operations and improve collection performance. This role offers significant visibility within the accounting department and the opportunity to partner directly with customers and leadership.Candidates who enjoy problem-solving, relationship management, and improving processes will thrive in this environment.ResponsibilitiesAccounts Receivable<ul><li>Apply and post customer payments</li><li>Reconcile customer accounts and investigate discrepancies</li><li>Generate aging reports and collection schedules</li><li>Review credit balances and account activity</li><li>Assist with account setup and maintenance</li></ul>Collections<ul><li>Contact customers regarding outstanding invoices</li><li>Resolve payment disputes professionally and efficiently</li><li>Maintain collection notes and account documentation</li><li>Partner with sales and customer service teams to resolve issues</li></ul>
2026-06-19T22:53:45Z

Client Services Representative

Escondido, CA
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
Build Meaningful Client Relationships with a Company That Values Exceptional ServiceA growing financial services organization is seeking a Client Service Representative to provide high-touch support to clients while assisting advisors and internal teams with daily operations. This position is ideal for someone who enjoys building relationships, managing multiple priorities, and delivering an outstanding client experience.The successful candidate will serve as a key point of contact and help ensure every client interaction is handled with professionalism and care.ResponsibilitiesClient Relations<ul><li>Welcome clients and provide exceptional customer service by phone, email, and in person</li><li>Coordinate appointments and maintain advisor calendars</li><li>Assist clients with account documentation and service requests</li><li>Follow up on outstanding items and ensure timely resolution</li><li>Build strong, long-term client relationships through consistent communication</li></ul>Administrative Support<ul><li>Maintain confidential client records and documentation</li><li>Prepare reports, correspondence, and presentation materials</li><li>Update CRM and client databases</li><li>Assist with office operations and special projects</li></ul>
2026-07-02T17:30:09Z

Collections Specialist

Carlsbad, CA
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
Help Strengthen the Financial Health of a Growing OrganizationWe're partnering with a well-established healthcare services company that is looking for a Collections Specialist to join its accounting team. This position is ideal for someone who enjoys building professional relationships, resolving account discrepancies, and improving cash flow while delivering excellent customer service. This role offers a collaborative team environment, modern accounting systems, and the opportunity to make an immediate impact. ResponsibilitiesCollections & Account Management<ul><li>Contact customers regarding outstanding invoices through phone and email communications</li><li>Review aging reports and prioritize collection efforts</li><li>Research account discrepancies and resolve payment issues</li><li>Negotiate payment arrangements while maintaining positive client relationships</li><li>Document collection activity and account status updates</li></ul>Accounting Support<ul><li>Reconcile customer accounts and apply payments</li><li>Partner with billing and customer service teams to resolve disputes</li><li>Prepare weekly aging reports for leadership</li><li>Assist with month-end AR reconciliations</li></ul>
2026-07-02T17:30:09Z

Front Desk Coordinator

Carlsbad, CA
onsite
Temporary / Contract
23.00 - 27.00 USD / Hourly
A busy and highly regarded dental practice is seeking an experienced Front Desk Coordinator to oversee patient scheduling, front office operations, and customer service activities. This role is ideal for someone who enjoys working with patients while helping maintain a smooth and organized office environment. The practice is looking for a polished professional who can confidently manage a high-volume front desk while delivering exceptional patient care and support. ResponsibilitiesPatient & Front Office Support<ul><li>Greet patients and create a welcoming office experience</li><li>Schedule, confirm, and coordinate patient appointments</li><li>Verify insurance information and patient eligibility</li><li>Collect copayments and process patient payments</li><li>Manage incoming phone calls and appointment requests</li><li>Coordinate treatment schedules and follow-up appointments</li></ul>Administrative Functions<ul><li>Maintain patient records and documentation</li><li>Assist with treatment plan coordination and patient communication</li><li>Support office reporting and administrative projects</li><li>Ensure accuracy of patient demographics and insurance information</li></ul>
2026-06-22T16:48:43Z

Collections Specialist

Vista, CA
onsite
Temporary / Contract
27.00 - 30.00 USD / Hourly
Join a Team That Values Communication and ResultsA growing manufacturing and distribution company is seeking a Collections Specialist to manage customer accounts and support cash collection initiatives. We're looking for someone who is proactive, professional, and comfortable working in a fast-paced accounting environment.You'll work closely with customers, sales teams, and accounting leadership to resolve outstanding balances while maintaining strong business relationships. ResponsibilitiesCollections Operations<ul><li>Manage assigned customer portfolio and aging accounts</li><li>Follow up on delinquent invoices and resolve payment delays</li><li>Review credit holds and assist with account releases</li><li>Investigate billing discrepancies and payment applications</li><li>Maintain detailed collection notes and account documentation</li></ul>Reporting<ul><li>Prepare collection activity reports</li><li>Assist with month-end closing activities</li><li>Monitor customer payment trends and recommend improvements</li></ul>
2026-07-02T17:30:09Z

Receptionist

Ontario, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a dependable Receptionist to support daily front desk operations. This long-term contract position is ideal for someone who enjoys creating a welcoming office environment while keeping administrative tasks organized and on track. The person in this role will serve as a key point of contact for visitors, staff, and vendors, helping the office run smoothly each day. Responsibilities:• Welcome guests and employees in a courteous manner, provide direction, and ensure a positive arrival experience.• Respond to incoming questions in person and by phone, offering accurate information or routing requests to the appropriate contact.• Coordinate calendars by arranging appointments and meeting schedules while helping avoid conflicts and delays.• Process incoming and outgoing mail, package deliveries, and courier requests with attention to timeliness and accuracy.• Maintain shared office areas so they remain orderly, presentable, and ready for daily business activities.• Track workplace supply levels, place replenishment orders, and organize stock to support uninterrupted office operations.• Prepare meeting spaces in advance, including room setup and basic readiness checks for scheduled gatherings.• Assist with organizing workplace events and provide logistical support for office activities as needed.
2026-06-24T21:28:38Z

General Office Clerk

Coachella, CA
onsite
Temporary / Contract
20.90 - 22.00 USD / Hourly
We are looking for a dependable and community-minded General Office Clerk to support a Senior Center in Coachella, California. This Contract position combines front-office assistance with hands-on support for programs serving older adults, making it ideal for someone who is organized, personable, and comfortable in a service-focused setting. The right candidate will communicate clearly in both English and Spanish, help create a welcoming experience for participants, and contribute to smooth day-to-day operations. Responsibilities: • Provide day-to-day administrative support by handling filing, copying, scanning, data entry, and other routine office assignments. • Prepare activity spaces and materials for senior programs, helping staff keep events organized and ready for participants. • Assist older adults during group programming, including games, crafts, and recreational activities, with patience and professionalism. • Maintain neat and orderly common areas and program rooms to promote a safe and inviting environment. • Offer courteous assistance to participants and visitors, answering basic questions and directing needs to appropriate staff members. • Communicate with Spanish-speaking participants and family members to help ensure clear understanding and positive engagement. • Support the center team with general clerical tasks and other operational needs as they arise throughout the week.
2026-07-02T17:30:09Z

Construction Billing Specialist

Escondido, CA
onsite
Temporary / Contract
33.00 - 35.00 USD / Hourly
A respected commercial construction contractor is seeking an experienced Construction Billing Specialist to manage project billing and support accounting operations. This role is perfect for someone who understands the unique billing requirements of the construction industry and enjoys working closely with project managers to keep projects financially on track.ResponsibilitiesProject Billing<ul><li>Prepare and submit progress billings, time-and-material invoices, and final project billings</li><li>Review subcontractor invoices and supporting documentation</li><li>Track contract values, change orders, retainage, and billing milestones</li><li>Monitor outstanding invoices and coordinate with customers regarding payment status</li><li>Process lien releases and assist with project closeout documentation</li></ul>Accounting Support<ul><li>Maintain project billing records and customer files</li><li>Reconcile billing activity with the general ledger</li><li>Assist with month-end reporting and revenue recognition</li><li>Partner with project managers to resolve billing discrepancies</li></ul>
2026-07-02T17:30:09Z

Front Desk Coordinator

Rancho Bernardo, CA
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
Position OverviewWe are seeking a dependable, organized, and customer-focused Front Desk Coordinator to join our manufacturing team in Poway. As the first point of contact for visitors, vendors, and employees, you will play a key role in creating a professional and welcoming environment while supporting daily administrative and office operations. The ideal candidate is proactive, detail-oriented, and enjoys working in a fast-paced industrial setting.Key Responsibilities<ul><li>Welcome and assist visitors, vendors, and customers in a professional manner</li><li>Answer and route incoming phone calls and emails</li><li>Manage visitor check-in procedures and maintain visitor logs</li><li>Coordinate incoming and outgoing mail, packages, and deliveries</li><li>Order and maintain office and breakroom supplies</li><li>Schedule conference rooms and assist with meeting preparation</li><li>Provide administrative support to operations, human resources, and management teams</li><li>Assist with filing, data entry, document preparation, and record management</li><li>Maintain a clean, organized, and professional reception area</li><li>Support special projects and other administrative duties as assigned</li></ul>
2026-06-26T17:34:03Z

Tax Manager/Senior Tax Accountant

Murrieta, CA
onsite
Permanent / Full Time
104000.00 - 140000.00 USD / Yearly
We are looking for an experienced tax specialist to lead client tax engagements and guide the daily execution of a growing tax practice in California. This role combines advanced technical tax work with team leadership, client advisory support, and oversight of quality and deadlines across a diverse portfolio. The ideal candidate brings strong knowledge of individual, corporate, partnership, and nonprofit taxation, along with the ability to strengthen processes and deliver thoughtful planning strategies that support client goals. Responsibilities: • Direct the day-to-day work of the tax function, ensuring returns and related filings are completed accurately and submitted on schedule. • Prepare and examine complex tax returns for individuals, businesses, and tax-exempt organizations, providing high-level technical review before final approval. • Lead tax planning initiatives and modeling exercises that help clients make informed decisions and improve tax efficiency. • Coach, mentor, and support tax staff and senior accountants by offering technical guidance, workload direction, and ongoing development feedback. • Organize departmental priorities, manage seasonal deadlines, and coordinate scheduling to maintain consistent delivery during high-volume periods. • Build and maintain strong client relationships by advising on tax matters, discussing planning opportunities, and identifying additional value-added services. • Meet with clients virtually and in person to review returns, gather information, and discuss planning recommendations. • Strengthen internal quality standards by refining review procedures, improving workflow practices, and promoting efficient tax preparation processes. • Respond to tax notices, support audit-related matters, and communicate with taxing authorities to help resolve client issues. • Track changes in tax legislation, interpret their impact, and share practical guidance with leadership, staff, and clients as appropriate.
2026-07-02T17:30:09Z

Bilingual Collections Representative

San Marcos, CA
onsite
Temporary / Contract
27.00 - 33.00 USD / Hourly
A growing environmental services company is looking for a Bilingual Collections Representative to join its accounting department. This position is ideal for someone who can confidently communicate with customers in both English and Spanish while helping resolve outstanding balances and maintain strong client relationships.The ideal candidate is professional, solution-oriented, and comfortable managing a high-volume portfolio of commercial accounts.ResponsibilitiesCollections & Customer Accounts<ul><li>Contact commercial customers regarding outstanding invoices by phone and email</li><li>Review aging reports and prioritize collection efforts</li><li>Investigate billing discrepancies and coordinate timely resolutions</li><li>Establish payment arrangements while maintaining positive customer relationships</li><li>Maintain detailed account notes and collection activity within the accounting system</li></ul>Accounts Receivable Support<ul><li>Apply customer payments and reconcile account balances</li><li>Partner with billing and customer service teams to resolve disputes</li><li>Assist with month-end accounts receivable reporting</li><li>Prepare collection summaries for management review</li></ul>
2026-07-02T17:30:09Z

Sr. Accountant

Murrieta, CA
remote
Temporary / Contract
31.66 - 45.00 USD / Hourly
We are looking for an experienced Sr. Accountant to join our team in the Inland Empire on a Contract to hire basis. This role will support a portfolio of recurring clients, with a strong focus on complex accounting operations, financial close activities, reconciliations, and audit readiness. The position is well suited for a hands-on, detail-oriented accounting specialist who can manage multiple client needs, maintain accurate financial records, and contribute to both day-to-day accounting and special project work. Responsibilities:• Prepare and record journal entries to ensure financial transactions are accurately reflected in the general ledger.• Perform bank reconciliations across multiple client accounts, investigate discrepancies, and resolve outstanding items in a timely manner.• Lead monthly close activities, including balance sheet reviews, account analysis, and posting adjustments as needed.• Complete account reconciliations related to cash, accruals, payroll, and other key financial areas to support accurate reporting.• Assist with audit preparation and provide accounting support for a high volume of upcoming financial audits within established deadlines.• Contribute to project-based accounting work involving cash-basis and accrual-basis reporting requirements for client engagements.• Support accounts payable and accounts receivable processes as needed to maintain complete and reliable financial records.• Provide accounting assistance tied to organizational transition efforts when required, ensuring continuity and accuracy in reporting.
2026-06-26T02:23:41Z

Full Charge Bookkeeper

Murrieta, CA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
Our client is seeking a hands-on Bookkeeper / Construction Billing Specialist to support daily accounting and office operations for a small, stable construction company This is a key onsite role responsible for bookkeeping, project billing, insurance tracking, and construction-related documentation support.Key ResponsibilitiesManage full-cycle bookkeeping, including maintaining accurate financial records and general ledger activityHandle accounts payable and accounts receivable, including invoice review, payment processing, customer billing, collections follow-up, and check printingPerform bank reconciliations and resolve discrepancies in a timely mannerSupport construction project billing, including progress billing and documentation tied to job activityPartner with the outside accountant to support month-end closeMaintain billing records, financial reports, and cash flow summaries for leadershipAssist with bill of materials documentation and related recordkeepingTrack and manage insurance documents and related compliance itemsSupport construction documentation processes, including knowledge of AIA forms G702 and G703Understand and work with conditional and unconditional lien releasesCoordinate with internal administrative support on lien releases and business license trackingAdditional InformationPayroll is processed through an outside payroll providerHR responsibilities are minimalQualificationsBookkeeping and accounting experience in the construction industryStrong project billing experienceProficiency in QuickBooksKnowledge of AIA billing forms G702/G703Understanding of lien release documentationStrong communication and organizational skills
2026-06-25T23:08:39Z

Senior Accountant

Vista, CA
onsite
Permanent / Full Time
100000.00 - 115000.00 USD / Yearly
We are looking for an experienced Senior Accountant to join a growing team in California. This role is ideal for an accounting specialist who can manage core financial activities, support accurate reporting, and contribute to process improvements across the organization. The position offers the opportunity to work across several accounting areas while partnering with internal teams to maintain strong financial controls and reporting accuracy. Responsibilities: • Oversee fixed asset accounting by maintaining subledger records, recording additions, calculating depreciation, and processing retirements in line with company policy and accounting standards. • Prepare borrowing base schedules and perform supporting reconciliations to ensure complete, accurate, and timely reporting for internal and external stakeholders. • Manage prepaid expense activity by recording, tracking, and amortizing balances each month in the appropriate accounting periods. • Review and monitor accruals and customer-related deductions, analyze variances, and confirm proper financial treatment of promotional and marketing-related activity. • Support month-end close by preparing journal entries, reconciling general ledger accounts, and helping ensure financial results are reported accurately. • Perform account and bank reconciliations, investigate discrepancies, and resolve outstanding items in a timely manner. • Contribute to manufacturing cost accounting activities by assisting with financial analysis and maintaining accurate cost-related records. • Participate in special projects and continuous improvement efforts that strengthen accounting processes and operational efficiency. • Communicate food safety or quality concerns to authorized personnel so corrective action can be taken promptly when needed.
2026-06-22T23:13:44Z