We are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional support. Your expertise in customer service and technology will be vital in resolving issues and maintaining accurate data.<br><br>Responsibilities:<br>• Develop a deep understanding of membership benefits, the organization’s dashboard, event attendees, and related activities.<br>• Respond promptly and effectively to member inquiries regarding event registration.<br>• Provide accurate and timely follow-up to resolve member questions or concerns.<br>• Ensure all data and information within the organization’s system are consistently updated and accurate.<br>• Offer on-site registration assistance during scheduled events.<br>• Diagnose and troubleshoot issues related to the organization's dashboard, resolving bugs and system errors.<br>• Report identified bugs to the technology team using the designated tracking tool and collaborate with developers to address concerns.
<p>We are looking for an organized HOA Client Services Specialist to join our team in Escondido, California. In this role, you will play a vital part in ensuring client satisfaction and maintaining strong relationships by delivering outstanding service and support. This is a contract position, offering an excellent opportunity to contribute to our organization’s success while developing your skills in customer service and sales.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary point of contact for clients, addressing inquiries and resolving issues to ensure satisfaction and retention.</p><p>• Handle incoming client calls, balancing organizational policies with individual client needs.</p><p>• Assist clients with navigating the organization’s platform and provide basic technical support when needed.</p><p>• Accurately process client monetary requests, keeping risk management and compliance in mind.</p><p>• Complete client transactions and requests efficiently while adhering to established service level agreements.</p><p>• Perform account updates, maintenance, and corrections to ensure data accuracy.</p><p>• Investigate and resolve client disputes using sound judgment and knowledge of banking policies.</p><p>• Manage fraud intake requests and prioritize tasks to meet strict deadlines.</p><p>• Communicate findings and solutions to clients in a clear and precise manner, both verbally and in writing.</p><p>• Uphold the organization’s values and compliance standards, ensuring all activities align with safety protocols.</p>
<p>Robert Half is seeking dedicated and personable Customer Service Representatives to join a growing call center team. This is an exciting opportunity for candidates passionate about providing excellent customer support, resolving inquiries, and enhancing the customer experience. As the first point of contact, you will act as the face of the company, ensuring prompt, courteous, and effective communication with customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls, responding to inquiries, complaints, and requests in a professional manner.</li><li>Provide thorough and accurate information regarding products, services, and policies.</li><li>Troubleshoot and resolve customer issues efficiently, escalating more complex problems to appropriate departments as necessary.</li><li>Document customer interactions, inquiries, and resolutions in the company’s CRM or database.</li><li>Promote products or services when opportunities arise, ensuring customer satisfaction at all times.</li><li>Collaborate with team members and management to identify ways to improve the customer experience.</li><li>Follow communication scripts, policies, and guidelines while personalizing service to individual customer needs.</li></ul><p><br></p>
<p>A growing <strong>technology solutions company</strong> in Escondido is seeking a <strong>Customer Service Representative</strong> to join their dynamic support team. This organization develops software and hardware solutions for businesses across the U.S., and they’re looking for someone who can deliver an exceptional client experience while supporting technical inquiries. If you thrive in a fast-paced, tech-focused environment and enjoy helping customers solve problems, this is a great opportunity to grow your career within a respected and forward-thinking company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and live chat.</li><li>Troubleshoot basic software or hardware issues and escalate to Tier 2 support when necessary.</li><li>Process product orders, replacements, and returns with accuracy and professionalism.</li><li>Document client interactions using a <strong>CRM system</strong> (Salesforce or HubSpot).</li><li>Provide product education and onboarding support for new customers.</li><li>Collaborate with the technical support and sales teams to ensure customer satisfaction.</li><li>Track customer feedback and assist in service improvement initiatives.</li></ul>
<p><strong>Position Summary:</strong></p><p>The Business-to-Business (B2B) Collections Specialist is responsible for managing and executing collection activities for outstanding accounts receivable from commercial clients. This role ensures timely payments, resolves billing discrepancies, and maintains positive client relationships while minimizing financial risk to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage assigned customer accounts to ensure timely collection of outstanding balances.</li><li>Contact clients via phone, email, and written correspondence to follow up on past due invoices.</li><li>Investigate and resolve payment discrepancies, disputes, and billing issues.</li><li>Collaborate with internal departments (Sales, Customer Service, Billing) to resolve account issues and ensure accurate invoicing.</li><li>Maintain detailed records of collection activities, communications, and payment arrangements.</li><li>Prepare and distribute aging reports and collection status updates to management.</li><li>Recommend accounts for escalation, legal action, or write-off when necessary.</li><li>Ensure compliance with company policies, procedures, and applicable regulations.</li><li>Support month-end and year-end closing processes related to accounts receivable.</li></ul><p><br></p>
<p>Our client, a leader in the manufacturing industry, is seeking an Accounts Receivable Specialist to manage the invoicing, collections, and payment processing functions within a dynamic manufacturing environment. The ideal candidate will leverage strong Excel skills to track receivables, generate aging reports, and ensure the timely collection of outstanding balances.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and distribute invoices to clients, ensuring accuracy and timely delivery (Based on general knowledge).</li><li>Monitor accounts receivable aging reports, analyze outstanding balances, and proactively follow up on past due accounts (Based on general knowledge).</li><li>Conduct collections activities via phone, email, or mail to resolve payment issues and improve cash flow (Based on general knowledge).</li><li>Apply incoming payments and reconcile customer accounts in accordance with company procedures (Based on general knowledge).</li><li>Collaborate with internal departments (sales, shipping, customer service) to resolve billing discrepancies and maintain accurate records (Based on general knowledge).</li><li>Prepare periodic reports on A/R status, aging summaries, and collection metrics utilizing advanced Excel functions such as pivot tables, VLOOKUP, and data analysis tools (Based on general knowledge).</li><li>Support month-end and year-end closing activities related to accounts receivable (Based on general knowledge).</li><li>Maintain compliance with internal controls and company accounting policies (Based on general knowledge).</li></ul>
<p>Our client, a growing and reputable <strong>medical spa and aesthetics group</strong>, is seeking a detail-oriented <strong>Accounts Receivable (AR) Specialist</strong> to join their finance team in Vista. This position plays a key role in ensuring the accuracy and timeliness of client billing, payments, and financial reporting. The ideal candidate has experience in healthcare, wellness, or service-based industries and thrives in a collaborative, fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process client payments, reconcile daily transactions, and monitor aging reports.</li><li>Review and verify billing accuracy for medical and cosmetic services.</li><li>Manage accounts receivable ledger, apply payments, and follow up on outstanding balances.</li><li>Communicate professionally with patients and clients regarding billing questions and payment plans.</li><li>Prepare daily and monthly reports for management and accounting leadership.</li><li>Work closely with the front office and finance teams to ensure revenue is properly recorded.</li><li>Support monthly close process and assist with journal entries as needed.</li><li>Handle refunds, credit card reconciliation, and adjustments in compliance with company policies.</li></ul>
<p>A rapidly expanding <strong>B2B services and finance company</strong> in Rancho Bernardo is hiring a <strong>Collections Specialist</strong> to join their growing accounting team. This role focuses on corporate accounts and requires someone with excellent communication and analytical skills who can manage high-volume, professional collections with tact and persistence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee collection activities for national corporate clients.</li><li>Perform daily AR follow-ups via phone and email to ensure timely payments.</li><li>Analyze client accounts to identify disputes or recurring issues.</li><li>Collaborate with sales and account managers to maintain client relationships.</li><li>Post payments and reconcile customer accounts in the ERP system.</li><li>Generate weekly AR aging reports and track performance metrics.</li><li>Recommend process improvements for credit and collections workflow.</li></ul>
<p>A well-respected <strong>professional services company</strong> in Escondido is seeking a friendly, polished, and <strong>Bilingual Receptionist (Spanish/English)</strong> to join their front office team. This person will be the first point of contact for clients and visitors, ensuring every interaction reflects the company’s values of professionalism and respect. This is a great opportunity for someone who enjoys a people-focused role and takes pride in maintaining a welcoming, efficient office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors with warmth and professionalism.</li><li>Answer and route incoming phone calls; respond to voicemail and email inquiries.</li><li>Provide translation and bilingual support for Spanish-speaking clients and staff.</li><li>Schedule appointments and manage conference room reservations.</li><li>Sort and distribute mail, manage deliveries, and maintain office supplies.</li><li>Assist with filing, scanning, and administrative projects as assigned.</li><li>Support HR and accounting teams with basic data entry and clerical tasks.</li></ul>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Carlsbad, California. This contract-to-permanent position offers the opportunity to contribute to a fast-paced and dynamic environment while ensuring accurate and efficient processing of accounts payable functions. The ideal candidate will possess a strong understanding of accounting principles and demonstrate the ability to work across multiple business units and departments.<br><br>Responsibilities:<br>• Process invoices accurately and ensure proper coding to the correct departments and entities.<br>• Manage high-volume accounts payable tasks, including payments via ACH, credit cards, and expense reimbursements.<br>• Set up month-end accruals independently and post intercompany journal entries.<br>• Verify vendor information for accuracy and forward details for system entry.<br>• Handle bill payments and ensure expenses are coded correctly, including cash expenses.<br>• Monitor accounts payable trends and recommend process improvements.<br>• Ensure compliance with W9 and 1099 requirements as necessary.<br>• Collaborate with departments to streamline workflows and adapt to new processes.<br>• Provide exceptional customer service to vendors and internal teams.<br>• Maintain meticulous records and uphold accuracy in all transactions.
<p>Our client, a well-known construction company, is seeking a dedicated Accounts Receivable Specialist to join their finance team within the construction industry. This position will play a key role in managing client invoicing, processing payments, monitoring aging reports, and performing collections activities, ensuring smooth financial operations for ongoing projects. Strong Excel skills are essential for success.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, issue, and track accurate invoices based on project contracts, change orders, and billing schedules.</li><li>Monitor and analyze accounts receivable aging reports; identify overdue accounts and prioritize collections follow-up.</li><li>Execute collection efforts through phone, email, and written communications to resolve outstanding balances and maintain positive client relationships.</li><li>Process and record incoming payments (checks, electronic transfers, etc.) according to company procedures.</li><li>Reconcile customer accounts and investigate any billing or payment discrepancies in coordination with project managers and field teams.</li><li>Maintain organized records of receivable and collection activities in the accounting system.</li><li>Produce regular reports on A/R status, aging summaries, and collection performance, utilizing advanced Excel functions including pivot tables and VLOOKUP.</li><li>Assist with month-end close and other finance tasks as required.</li><li>Ensure compliance with company policies, internal controls, and relevant industry regulations.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p>We are seeking a detail-oriented Accounts Receivable Specialist to join our finance team. The successful candidate will be responsible for managing invoicing, monitoring aging reports, performing collections activities, and processing payments. Advanced Excel skills are required for analyzing data and preparing regular financial reports.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and issue accurate invoices based on contractual agreements</li><li>Monitor and analyze accounts receivable aging reports to identify overdue balances</li><li>Conduct collection efforts through phone, email, and written communication to resolve outstanding accounts</li><li>Process and record incoming payments in the accounting system</li><li>Reconcile customer accounts and investigate billing or payment discrepancies in coordination with internal teams</li><li>Maintain organized and detailed records of receivable and collection activities</li><li>Generate regular reports on accounts receivable status, aging summaries, and collection performance using advanced Excel functions such as pivot tables and VLOOKUP</li><li>Assist with month-end close and other accounting tasks as required</li><li>Ensure compliance with company policies and relevant regulations</li></ul><p><br></p>
We are looking for a detail-oriented Accounting Specialist to join our team in Rancho Cucamonga, California. This Contract position offers an excellent opportunity to contribute to various accounting functions, including accounts receivable, accounts payable, cash management, and month-end close activities. The ideal candidate will possess strong analytical skills and a solid understanding of accounting principles, ensuring accuracy and efficiency in financial operations.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including invoicing, credit and debit memo processing, and cash applications.<br>• Collaborate with the sales team to address customer disputes and assist in new customer setup following company policies.<br>• Conduct bi-weekly check runs, upload payments in banking portals, and ensure timely mailing of checks.<br>• Investigate cash reporting variances and maintain accurate weekly cash reports.<br>• Support accounts payable functions by resolving invoice discrepancies and assisting with vendor setup.<br>• Maintain and update the Fixed Assets ledger, ensuring accurate reclassification and depreciation of assets.<br>• Prepare month-end close entries and reconcile relevant accounts, including inventory adjustments and accrued expenses.<br>• Handle tax filings for state sales and use taxes in California, Washington, and Ohio.<br>• Provide monthly commission statements to agencies and freight invoices for audits.<br>• Assist with corporate reporting requests, including trial balance uploads and metrics calculations.
<p>Our client in the automotive sector is seeking a <strong>dynamic HR Recruiting Specialist</strong> to support high-volume hiring and talent pipeline development across multiple departments. This role is perfect for someone who thrives in a fast-paced environment and enjoys building strong relationships with candidates and hiring managers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage full-cycle recruiting for technical, administrative, and shop-related roles</li><li>Partner with department leads to understand staffing needs and role requirements</li><li>Source candidates using job boards, social media, networking, and referral programs</li><li>Conduct phone screens, coordinate interviews, and support the onboarding process</li><li>Maintain ATS data accuracy and ensure compliance with hiring policies</li></ul>
<p>A reputable <strong>construction and contracting company</strong> in Vista is seeking a <strong>Collections Specialist</strong> to manage outstanding receivables and support project accounting operations. This role is perfect for someone who thrives in a fast-paced, team-oriented environment and enjoys the challenge of resolving complex billing issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage collection efforts for commercial and residential construction clients.</li><li>Review AR aging reports and prioritize accounts for follow-up.</li><li>Communicate with clients to resolve billing discrepancies and payment delays.</li><li>Coordinate with project managers and accounting staff to ensure accuracy of invoices.</li><li>Prepare collection status reports for management and assist with month-end close.</li><li>Maintain detailed documentation of all communications and payment arrangements.</li><li>Support lien releases and preliminary notices as required for construction projects.</li></ul>
<p>We are looking for a skilled Accounts Payable Specialist to join our team in Carlsbad, California. This is a Contract to permanent position that requires an experienced individual who is detail oriented, capable of handling diverse tasks and improving processes within the accounts payable function. The ideal candidate will have strong technical skills, particularly in Excel, and be adept at managing payments, reports, and customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Retrieve and analyze invoice information from various programs to ensure accurate payment processing.</p><p>• Utilize advanced Excel functions such as VLOOKUP, XLOOKUP, and pivot tables to create and analyze reports.</p><p>• Review aged accounts payable and accounts receivable reports to determine outstanding balances.</p><p>• Process daily bank payments, which may involve multiple transactions per payment.</p><p>• Communicate with customers to address inquiries and resolve payment-related issues.</p><p>• Prepare journal entries and maintain accurate financial records.</p><p>• Manage intercompany payables and ensure compliance with relevant policies.</p><p>• Identify and implement process improvements to optimize the efficiency of accounts payable operations.</p>
<p><strong>Overview:</strong></p><p> Our client, a growing construction company based in Poway, is seeking an organized and professional Receptionist to manage day-to-day office operations and serve as the first point of contact for staff, clients, and vendors. This individual will play a critical role in supporting project teams, handling administrative tasks, and ensuring smooth office operations. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is detail-oriented.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional and welcoming manner.</li><li>Answer, screen, and route incoming phone calls and emails efficiently.</li><li>Manage scheduling for staff, project meetings, and conference rooms.</li><li>Maintain office organization, including supply inventory, mail, and deliveries.</li><li>Assist with administrative tasks such as data entry, filing, and document preparation.</li><li>Support project teams with reporting, document tracking, and coordination as needed.</li><li>Maintain confidentiality of sensitive company information and ensure compliance with company policies.</li></ul><p><br></p>
Position Summary:<br>We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners.<br>Key Responsibilities:<br>EDI Operations & Troubleshooting<br><br>Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations.<br>Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections.<br>Support sales order processes and collaborate with order management teams.<br>Administer EDI dashboards, transaction schedulers, and perform routine maintenance.<br>Configure and maintain customer cross-references and document flows.<br>Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs).<br><br>Performance Monitoring & Analysis<br><br>Monitor system performance and conduct root cause analysis for recurring issues.<br>Use tools like Notepad++ for data extraction and troubleshooting.<br>Generate error reports and recommend long-term process improvements.<br>Manage workload effectively during peak operational periods.<br><br>Partner Onboarding & Collaboration<br><br>Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846).<br>Collaborate with internal teams and external partners to resolve order and fulfillment issues.<br><br>System Configuration & Integration<br><br>Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns).<br>Coordinate with managed services teams for issue resolution and message reprocessing.<br><br>Technical Expertise & Documentation<br><br>Stay current with EDI standards and ERP integration tools.<br>Research and resolve mapping and integration issues.<br>Maintain detailed documentation of processes, configurations, and resolutions.<br><br>Qualifications & Requirements:<br>Experience<br><br>Minimum 3 years in EDI support, client services, or technical help desk roles.<br>Experience with ticketing systems (e.g., IT Help Desk, DevOps).<br><br>Technical Skills<br><br>Proficiency in XML and flat file formats.<br>Advanced use of Notepad++ for troubleshooting.<br>Hands-on experience with ERP-integrated EDI modules.<br>Familiarity with FTP and AS2 networks.<br>Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus.<br>Proficiency with collaboration tools and Excel for data analysis.<br><br>Certifications<br><br>ERP platform certifications (e.g., MB-300) preferred.<br><br>Education<br><br>Associate’s degree in Information Systems, Business Information Management, or related field preferred.<br>Understanding of ERP business processes and terminology.<br><br>Preferred Qualifications<br><br>2+ years of hands-on ERP experience in inventory, product information, or sales modules.<br>Strong communication skills and attention to detail.<br>Ability to work cross-functionally with internal and external stakeholders.
We are looking for a detail-oriented and friendly Receptionist to join our team in Carlsbad, California. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth daily operations of the front desk and office environment. This position is ideal for someone who enjoys multitasking and providing excellent customer service while supporting administrative functions.<br><br>Responsibilities:<br>• Welcome guests and direct them to the appropriate personnel or department, creating a positive first impression.<br>• Maintain the front desk area to ensure it remains clean, organized, and orderly.<br>• Manage incoming and outgoing mail, as well as coordinate deliveries efficiently.<br>• Schedule and oversee conference room bookings, including preparation and technology setup for meetings.<br>• Monitor office supply inventory, placing orders as needed to prevent shortages or excess.<br>• Perform administrative tasks such as data entry, scanning, and updating internal directories.<br>• Address inquiries and provide accurate information about the organization to visitors and callers.<br>• Support office operations by assisting with various tasks and collaborating with team members.
<p>A well-established <strong>distribution and logistics company</strong> in Carlsbad is seeking an energetic and highly organized <strong>Receptionist</strong> to manage a busy front office and handle a <strong>high volume of incoming calls</strong> each day. This position is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in creating a positive first impression for both clients and visitors. If you enjoy multitasking, problem-solving, and being the central point of communication in an office, this role offers a stable and engaging opportunity with room to grow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and route a <strong>high volume of incoming calls (80–100 daily)</strong> with professionalism and efficiency.</li><li>Greet and assist visitors, clients, and vendors upon arrival.</li><li>Maintain a tidy and organized reception area and conference rooms.</li><li>Manage inbound and outbound mail, deliveries, and courier services.</li><li>Provide general administrative support to departments, including filing, data entry, and document preparation.</li><li>Schedule meetings and coordinate conference room usage.</li><li>Handle office supply inventory and assist with facilities coordination.</li><li>Assist with internal communication and basic HR or accounting support as needed.</li></ul>
