<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
<p>A growing organization in Pauma Valley is looking for a dependable and service-oriented <strong>Customer Care Representative</strong> to support daily operations and assist customers with questions, requests, and issue resolution. This role is perfect for someone who thrives in a collaborative environment and enjoys being a reliable resource for both customers and internal teams.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Respond to customer inquiries via phone and email with professionalism and empathy</li><li>Resolve service concerns by gathering information and coordinating solutions</li><li>Enter and update customer data accurately in internal systems</li><li>Assist with order processing, service requests, and general account support</li><li>Follow established procedures while identifying opportunities to improve the customer experience</li><li>Work closely with operations and administrative teams to ensure smooth service delivery</li></ul>
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
<p><strong>Where Accuracy Meets Customer Coordination</strong></p><p>A growing manufacturing and distribution company is seeking an <strong>Order Management Specialist</strong> to oversee the lifecycle of customer orders from intake to fulfillment. This role is perfect for someone who enjoys detail-driven work while collaborating with sales, operations, and customer service teams.</p><p><br></p><p><strong>Position Responsibilities</strong></p><ul><li>Enter and review customer orders with precision and speed</li><li>Verify pricing, product availability, and delivery timelines</li><li>Communicate with internal teams to resolve discrepancies</li><li>Maintain accurate order records and documentation</li><li>Track order status and provide updates to customers or internal stakeholders</li><li>Assist with invoicing support and reporting as needed</li><li>Identify process improvements to increase efficiency and accuracy</li></ul>
<p>This is not a traditional receptionist role. Our client is seeking a polished, bilingual <strong>Senior Front Office & Client Experience Coordinator</strong> to serve as the face, voice, and first impression of a busy, high-expectation environment. You’ll act as a gatekeeper, problem-solver, and relationship builder—supporting leadership, staff, and a diverse client base with professionalism and confidence.</p><p><br></p><p><strong>What You’ll Be Responsible For</strong></p><ul><li>Manage a high-volume, multi-line phone system with exceptional call control</li><li>Greet clients, vendors, and visitors with a warm yet professional presence</li><li>Serve as a bilingual liaison for Spanish-speaking clients, ensuring clarity and trust</li><li>Coordinate scheduling, calendars, meeting rooms, and visitor flow</li><li>Handle sensitive information with discretion and confidentiality</li><li>Resolve client concerns in real time and escalate when appropriate</li><li>Support administrative leadership with correspondence, reporting, and special projects</li><li>Maintain front office organization, supplies, and procedural consistency</li></ul>
<p>A mission-driven nonprofit organization is seeking a dedicated Receptionist / Front Desk Coordinator to support daily administrative operations and workforce development initiatives. This role is ideal for a professional who enjoys being the first point of contact, thrives in a fast-paced environment, and is passionate about community impact and organizational support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for visitors and incoming calls, providing a professional, welcoming, and customer-focused experience</li><li>Manage front desk operations, including phone coverage, correspondence, appointment scheduling, and visitor coordination</li><li>Support outreach and workforce development programs aimed at expanding apprenticeship, training, and career pathway opportunities</li><li>Assist with recruitment and engagement activities such as job fairs, orientations, tours, and promotional events</li><li>Coordinate and schedule tours of the training center for prospective participants, partners, and community groups</li><li>Maintain organized files, records, and documentation; assist with audit preparation and administrative reporting</li><li>Collaborate with internal teams to support onsite and offsite events, presentations, and meetings</li><li>Partner with marketing staff to assist with social media content, flyers, and promotional materials to enhance program visibility</li><li>Support special projects and administrative initiatives as assigned by leadership</li></ul><p><br></p>
We are looking for an Accounts Receivable Specialist to join our team in Corona, California. This contract position offers an opportunity to contribute to key financial operations, ensuring accuracy and efficiency in managing accounts receivable activities. The ideal candidate will have a strong background in manufacturing and experience with payment applications, collections, and reconciliation processes.<br><br>Responsibilities:<br>• Process accounts receivable payments across multiple entities with precision and accuracy.<br>• Perform effective communication with customers to address and resolve outstanding payment issues.<br>• Conduct detailed reconciliations of AR transactions to ensure all payments are correctly accounted for and posted.<br>• Utilize specialized software to manage accounts receivable operations and maintain accurate records.<br>• Investigate and resolve discrepancies or disputes related to customer accounts.<br>• Prepare comprehensive accounts receivable reports for management as needed.<br>• Provide necessary documentation and respond to inquiries during audits.<br>• Build and maintain positive relationships with customers to ensure timely payments.<br>• Ensure attention to detail in all aspects of billing and cash activity.<br>• Maintain excellent organizational skills to prioritize and manage multiple tasks efficiently.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>Our client is seeking a meticulous <strong>Data Entry Specialist</strong> to support operational accuracy across multiple departments. This role is ideal for someone who thrives in detail-focused work and understands how clean data supports business success. You’ll be trusted with high-volume information that directly impacts reporting, billing, and decision-making.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Enter and update large volumes of data with speed and precision</li><li>Verify accuracy and consistency across systems and reports</li><li>Maintain databases, spreadsheets, and internal tracking tools</li><li>Identify and correct discrepancies or incomplete records</li><li>Collaborate with accounting, operations, and administrative teams</li><li>Maintain confidentiality and data integrity standards</li></ul>
We are looking for a highly organized and detail-oriented Accounts Receivable Specialist to join our team in Fontana, California. This is a contract position that requires expertise in managing chargebacks, deductions, and cash application processes within a fast-paced and high-volume environment. The ideal candidate will collaborate with internal teams and external customers to ensure accurate financial recordkeeping and effective dispute resolution.<br><br>Responsibilities:<br>• Investigate, dispute, and resolve customer chargebacks and deductions through retailer portals.<br>• Maintain detailed logs to track chargebacks and provide regular updates to management.<br>• Communicate professionally with customers regarding disputes and documentation needs.<br>• Collaborate with Sales, Logistics, Compliance, and AR teams to gather necessary backup documentation.<br>• Monitor purchase order modifications, shipping date changes, and tariff adjustments to ensure compliance.<br>• Document and track compliance updates that may impact chargebacks.<br>• Assist in reconciling cash application discrepancies related to deductions.<br>• Prepare month-end reports detailing open chargebacks, disputes, and recovered funds.<br>• Organize and maintain records for audits and reference purposes.<br>• Support process improvement initiatives to minimize future chargebacks and penalties.
<p>A healthcare organization in Valley Center is seeking a welcoming and detail-oriented <strong>Front Desk Receptionist</strong> to support patient-facing operations. This role is essential in creating a positive first impression while ensuring smooth administrative flow within the office. The Front Desk Receptionist will manage patient check-in, scheduling, and administrative support while maintaining a professional and compassionate environment. This role requires strong communication skills, organization, and discretion.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Manage phone calls, messages, and appointment scheduling</li><li>Verify patient information and maintain accurate records</li><li>Collect copays and process basic transactions</li><li>Coordinate with clinical and administrative staff</li><li>Maintain a clean and organized front desk area</li><li>Support filing, scanning, and general office tasks</li><li>Ensure compliance with patient privacy and confidentiality standards</li></ul>
