Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

17 results for Customer Experience Specialist in Palm Springs, CA

Call Center Specialist
  • Escondido, CA
  • onsite
  • Temporary
  • 23.00 - 27.00 USD / Hourly
  • <p>We are seeking a <strong>professional and resilient Call Center Specialist</strong> to join a high-volume customer support team in Escondido. This role is ideal for someone who thrives in fast-paced environments, enjoys helping people solve problems, and maintains a calm, professional demeanor under pressure. As a Call Center Specialist, you will be the primary point of contact for customers, managing inbound calls, resolving concerns, and ensuring each interaction reflects a high standard of service. This position requires strong communication skills, attention to detail, and the ability to manage multiple systems while engaging with callers in real time.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls daily</li><li>Provide accurate information regarding services, policies, and procedures</li><li>Resolve customer issues and escalate complex matters as needed</li><li>Document call details and resolutions accurately in CRM systems</li><li>Maintain call quality, professionalism, and efficiency standards</li><li>Follow call scripts while adapting to unique customer needs</li><li>Meet performance metrics including call handling time and customer satisfaction</li></ul>
  • 2025-12-17T18:24:08Z
Customer Service Representative
  • Oceanside, CA
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p>We are looking for an <strong>engaging and highly organized Customer Service Representative</strong> to join a company that places a strong emphasis on client experience, professionalism, and teamwork. This role is perfect for someone who enjoys interacting with people, resolving concerns with patience, and helping clients navigate their questions with confidence. You’ll be working as part of a fast-moving environment where attention to detail and effective communication are key. If you take pride in staying organized, balancing several tasks at once, and maintaining a warm, approachable demeanor, this position offers an excellent opportunity to grow your customer service career in a supportive workplace.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
  • 2025-12-12T23:29:10Z
Customer Service Representative
  • Fallbrook, CA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>We’re hiring a <strong>friendly, patient, and solutions-driven Customer Service Representative</strong> who enjoys helping people and creating positive experiences. In this role, you’ll become a trusted resource for clients as they navigate questions, service needs, and product-related inquiries. We’re looking for someone who genuinely cares about problem-solving and understands the importance of communication done with accuracy and empathy. As part of a supportive and collaborative team, you’ll have the opportunity to make a significant impact on client satisfaction and long-term customer relationships. If you enjoy a role where each interaction matters and no two days feel exactly the same, this could be a wonderful fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
  • 2025-12-12T23:29:10Z
Medical Customer Service Rep
  • Temecula, CA
  • remote
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
  • 2025-12-26T16:08:59Z
Accounts Receivable Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 26.00 - 32.00 USD / Hourly
  • <p>A well-established manufacturing and distribution company in San Marcos is seeking a <strong>detail-driven Accounts Receivable Specialist</strong> to manage the full AR lifecycle in a high-volume environment. This role is ideal for someone who enjoys owning their accounts, maintaining clean ledgers, and collaborating with sales, shipping, and accounting teams to ensure accurate and timely collections. You will play a key role in supporting cash flow while maintaining professional, solution-focused relationships with customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage full-cycle accounts receivable including invoicing, payment application, and collections</li><li>Generate and distribute customer invoices based on shipping and sales documentation</li><li>Apply payments accurately via ACH, wire, check, and credit card</li><li>Monitor AR aging reports and proactively follow up on past-due balances</li><li>Research short pays, pricing discrepancies, and unapplied cash</li><li>Communicate with customers regarding account status and payment arrangements</li><li>Reconcile customer accounts monthly and assist with AR close</li><li>Maintain detailed documentation and audit-ready records</li></ul>
  • 2025-12-17T17:18:59Z
Front Desk Coordinator
  • Vista, CA
  • onsite
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>A growing specialty healthcare practice in Vista is seeking a <strong>Front Desk Coordinator</strong> who can balance patient care, administrative excellence, and operational flow. This role is ideal for someone who enjoys being the central hub of communication and understands how vital organization and empathy are in a patient-facing environment. You will be responsible for creating a smooth, welcoming experience for patients while keeping daily operations running efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Check patients in and out while maintaining accuracy and professionalism</li><li>Manage appointment scheduling and provider calendars</li><li>Handle high-volume inbound calls and patient inquiries</li><li>Verify patient information and maintain accurate records</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Collect payments and explain billing processes when needed</li><li>Maintain front office organization and compliance standards</li></ul>
  • 2025-12-23T22:58:39Z
Receptionist
  • Oceanside, CA
  • onsite
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>A busy healthcare-adjacent office in Oceanside is seeking a personable and organized <strong>Receptionist / Front Office Coordinator</strong> to serve as the first point of contact for patients and visitors. This role is ideal for someone who enjoys customer interaction, thrives in a structured environment, and can manage multiple priorities while maintaining a welcoming demeanor.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly, professional manner</li><li>Manage a high-volume phone system and direct calls appropriately</li><li>Schedule appointments and coordinate calendars</li><li>Verify basic patient or client information and documentation</li><li>Maintain a clean, organized, and welcoming front office area</li><li>Assist with incoming/outgoing mail and office correspondence</li><li>Support administrative staff with clerical tasks as needed</li></ul>
  • 2025-12-24T18:38:42Z
Collections Specialist
  • Loma Linda, CA
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
  • 2025-12-09T18:59:30Z
Accounts Receivable Specialist
  • Vista, CA
  • onsite
  • Temporary
  • 28.00 - 32.00 USD / Hourly
  • <p>Our client in Vista is searching for a <strong>highly organized Accounts Receivable Specialist</strong> who enjoys a customer-facing AR role with a mix of invoicing, payment application, and account reconciliation. This position is great for someone who takes pride in maintaining clean customer ledgers and values strong communication. You’ll be working with both internal sales teams and external customers to ensure payments are collected on time and discrepancies are resolved quickly and professionally.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Generate accurate invoices based on sales orders and shipping documents</li><li>Monitor aging reports and perform soft collections</li><li>Apply payments, credits, and adjustments with accuracy</li><li>Research PO discrepancies, pricing issues, and short-pays</li><li>Reconcile customer accounts monthly</li><li>Assist with AR month-end close and reporting</li></ul>
  • 2025-12-12T23:29:10Z
Collections Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 25.00 - 29.00 USD / Hourly
  • <p>A well-established construction services company in San Marcos is seeking a <strong>professional and results-driven Collections Specialist</strong> to manage outstanding receivables while maintaining positive client relationships. This role is ideal for someone who understands the importance of balancing firm follow-up with diplomacy. You will work closely with project managers, accounting staff, and customers to ensure timely payments, resolve disputes, and support healthy cash flow across multiple active projects. The ideal candidate is organized, confident in communication, and comfortable working with contract-based billing and lien-sensitive environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging reports and proactively follow up on past-due balances</li><li>Communicate with clients regarding invoices, payment status, and discrepancies</li><li>Coordinate with project managers to resolve billing disputes</li><li>Document collection activity and maintain detailed account notes</li><li>Assist with lien waivers, conditional releases, and compliance documentation</li><li>Support month-end close and AR reporting</li></ul>
  • 2025-12-16T01:03:47Z
Billing Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 25.00 - 34.00 USD / Hourly
  • <p>A well-established and growing construction services company in San Marcos is seeking a <strong>Billing Specialist</strong> who brings accuracy, accountability, and confidence to a complex billing environment. This role is ideal for someone who understands that billing is more than issuing invoices—it’s about accuracy, compliance, and maintaining strong client relationships. You will work closely with project managers, accounting leadership, and clients to ensure billing aligns with contract terms, project milestones, and regulatory requirements. The ideal candidate is detail-oriented, deadline-driven, and comfortable managing multiple projects at once in a fast-paced, high-volume setting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and process detailed invoices based on contract terms, project schedules, and progress billing</li><li>Manage billing for time & materials, percentage-of-completion, and milestone-based projects</li><li>Review contracts, change orders, and work authorizations to ensure accurate billing</li><li>Coordinate with project managers to validate billable work and resolve discrepancies</li><li>Track retainage, lien releases, and compliance documentation</li><li>Maintain organized billing records and support audit requests</li><li>Monitor billing schedules to ensure timely invoicing and cash flow</li><li>Assist with month-end close related to billing and revenue recognition</li></ul><p><br></p>
  • 2025-12-16T19:08:40Z
Collections Specialist
  • Vista, CA
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p>A growing healthcare organization in Vista is hiring a <strong>detail-oriented Collections Specialist</strong> to support patient and insurance collections. This role requires a compassionate yet persistent communicator who can navigate sensitive financial conversations while ensuring timely payment resolution. The ideal candidate understands medical billing workflows, insurance reimbursement cycles, and the importance of maintaining patient trust throughout the collection process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Follow up on outstanding patient balances and insurance claims</li><li>Communicate professionally with patients regarding payment options</li><li>Work with billing teams to resolve claim denials and underpayments</li><li>Maintain accurate notes and documentation in billing systems</li><li>Set up payment plans and process adjustments when approved</li><li>Assist with audits and AR aging reviews</li></ul>
  • 2025-12-16T01:03:47Z
Receptionist / Administrative Support Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>A growing manufacturing company in San Marcos is looking for a professional <strong>Receptionist / Administrative Support Specialist</strong> to manage front desk operations while providing administrative support to multiple departments. This role blends traditional receptionist duties with behind-the-scenes office coordination and is ideal for someone who enjoys variety in their day.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for visitors, vendors, and callers</li><li>Maintain front desk operations and office security protocols</li><li>Coordinate conference rooms and meeting logistics</li><li>Assist with data entry, filing, and document management</li><li>Order office supplies and support office organization initiatives</li><li>Provide administrative assistance to HR, accounting, or operations teams</li><li>Track deliveries, service requests, and vendor communications</li></ul>
  • 2025-12-24T18:38:42Z
Accounts Payable Specialist
  • Carlsbad, CA
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 29.00 USD / Hourly
  • <p>We are looking for a skilled Accounts Payable Specialist to join our team in Carlsbad, California. This is a Contract to permanent position that requires an experienced individual who is detail oriented, capable of handling diverse tasks and improving processes within the accounts payable function. The ideal candidate will have strong technical skills, particularly in Excel, and be adept at managing payments, reports, and customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Retrieve and analyze invoice information from various programs to ensure accurate payment processing.</p><p>• Utilize advanced Excel functions such as VLOOKUP, XLOOKUP, and pivot tables to create and analyze reports.</p><p>• Review aged accounts payable and accounts receivable reports to determine outstanding balances.</p><p>• Process daily bank payments, which may involve multiple transactions per payment.</p><p>• Communicate with customers to address inquiries and resolve payment-related issues.</p><p>• Prepare journal entries and maintain accurate financial records.</p><p>• Manage intercompany payables and ensure compliance with relevant policies.</p><p>• Identify and implement process improvements to optimize the efficiency of accounts payable operations.</p>
  • 2025-12-12T20:33:44Z
Database Administrator
  • Murietta, CA
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>Robert Half is looking for a DBA to join our client's team in Murietta. </p><p><br></p><p>SQL Server & ERP Administration</p><p>• Administer, monitor, and maintain multiple Microsoft SQL Server instances, with the Deltek Vantagepoint ERP database as the primary system of record.</p><p>• Write, optimize, and tune complex T-SQL queries, stored procedures, and views for both ad hoc analysis and application logic.</p><p>• Create and schedule SQL Server Agent jobs to automate data ingestion, maintenance routines, and reporting pipelines.</p><p>• Implement, document, and test backup and disaster recovery strategies to ensure business continuity.</p><p>• Manage database indexes, performance tuning, and query optimization to support application efficiency and stability.</p><p>• Plan and execute Deltek Vantagepoint upgrades, schema updates, and integrations, working closely with the ERP administrator and IT team.</p><p>• Design and publish SSRS reports and datasets to meet business and finance reporting requirements.</p><p><br></p><p><br></p><p>Cross-System Data Architecture</p><p>• Support integration between SQL Server and the Azure Databricks Lakehouse, ensuring consistent and secure data flow.</p><p>• Collaborate with data engineers and analysts to maintain data integrations to other critical systems.</p><p>• Develop and maintain SQL transformations and stored procedures that serve as upstream logic for analytics and reporting layers.</p><p>• Contribute to the management of Unity Catalog, metadata inventory, and data lineage documentation.</p><p>• Partner with Power BI administrators to optimize Fabric dataset refreshes, gateways, and source connections.</p><p><br></p><p>Data Governance, Security, & Monitoring</p><p>• Enforce data security and access controls aligned with IT and Data Governance policies.</p><p>• Participate in data issue management and quality improvement processes, ensuring system reliability and integrity.</p><p>• Monitor system performance using both native and custom monitoring tools; proactively identify and resolve issues.</p><p>• Maintain clear, comprehensive documentation for database configurations, schemas, and operational procedures.</p><p><br></p><p><br></p>
  • 2025-12-08T23:48:48Z
Billing Clerk
  • Oceanside, CA
  • onsite
  • Temporary
  • 23.00 - 27.00 USD / Hourly
  • <p>We are seeking a <strong>Billing Clerk</strong> to support daily invoicing and billing operations for a manufacturing and distribution company in Oceanside. This position is ideal for someone earlier in their accounting or finance career who enjoys structured work, consistency, and contributing to accurate financial operations. You’ll work closely with billing specialists and accounting staff to ensure invoices are processed correctly, records are maintained, and data is entered accurately. This role provides an excellent opportunity to grow within an accounting or finance team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate and distribute customer invoices based on orders and shipping documentation</li><li>Enter billing data accurately into accounting and ERP systems</li><li>Verify pricing, quantities, and customer information prior to invoicing</li><li>Maintain organized billing files and electronic records</li><li>Assist with resolving basic billing discrepancies</li><li>Support AR and accounting teams with data requests</li><li>Assist with month-end billing preparation and reporting</li></ul>
  • 2025-12-16T19:08:40Z
Receptionist (High-Level)
  • Carlsbad, CA
  • onsite
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>We are hiring a <strong>polished and highly professional Receptionist</strong> to serve as the front-facing representative for a corporate office in Carlsbad. This role goes far beyond answering phones—it requires discretion, strong judgment, and the ability to manage high-profile visitors and executives with confidence. The ideal candidate understands how critical first impressions are and takes pride in creating a seamless, welcoming environment while balancing multiple responsibilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors, clients, and executive guests</li><li>Manage high-volume incoming calls with professionalism and accuracy</li><li>Coordinate conference room scheduling and meeting logistics</li><li>Maintain front office organization and presentation</li><li>Handle sensitive correspondence and confidential materials</li><li>Assist with administrative tasks and executive support as needed</li><li>Coordinate vendor visits and office services</li></ul>
  • 2025-12-17T18:24:08Z