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18 results for Customer Experience Specialist in Palm Springs, CA

Customer Experience Specialist

Ontario, CA
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Customer Experience Specialist to join a manufacturing organization in Collierville, Tennessee on a Contract to Permanent basis. In this role, you will serve as a key point of contact for customers, helping manage orders, answer product and pricing questions, and support a smooth fulfillment experience from initial request through delivery. This opportunity is ideal for someone who is organized, service-driven, and comfortable balancing multiple customer needs in a fast-moving environment. Responsibilities: • Support customers through phone, email, and system-based communication by providing timely and detail-focused assistance. • Enter, review, and confirm customer orders with a high level of accuracy to help ensure efficient processing. • Address questions related to product details, pricing, inventory levels, and order progress using available tools and internal resources. • Work closely with sales, operations, and distribution teams to coordinate fulfillment activities and meet customer expectations. • Monitor shipments and provide status updates while helping resolve delivery delays or order discrepancies. • Oversee assigned accounts and maintain consistent service levels across a high volume of interactions. • Investigate customer concerns, document issues clearly, and drive timely solutions that support satisfaction and retention. • Use multiple software platforms and established procedures to manage daily tasks and maintain service quality standards.
2026-08-20T18:14:11Z

Customer Service Specialist

Vista, CA
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
You're not just answering questions. You're helping keep customers—and the business—moving.A growing medical device company in Vista is looking for a Customer Service Specialist to support its customers, sales team, and operations group.This is a great opportunity for someone who likes a combination of customer interaction + problem solving + administrative work. You'll be responsible for making sure orders are entered correctly, customers receive timely updates, and issues are resolved before they become bigger problems. What you'll own📞 Customer Communication Answer questions, provide updates, and build strong relationships with customers.📋 Order Management Enter orders, verify product information, and coordinate fulfillment.🚚 Shipment Tracking Work with warehouse and shipping teams to resolve delays or delivery issues.🔎 Problem Solving Research discrepancies, backorders, pricing questions, and product concerns.🤝 Teamwork Partner with Sales, Operations, Warehouse, and Accounting to keep orders moving.Responsibilities<ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders accurately</li><li>Monitor order status and communicate updates</li><li>Coordinate with warehouse and shipping teams</li><li>Research inventory availability and backorders</li><li>Process returns, credits, and order adjustments</li><li>Maintain accurate customer records</li><li>Assist Sales with customer requests</li><li>Document interactions in the CRM or ERP system</li><li>Prepare customer reports and order summaries</li><li>Escalate complex issues to the appropriate department</li></ul>
2026-08-19T22:28:43Z

Customer Experience Representative

San Marcos, CA
onsite
Temporary / Contract
23.50 - 25.50 USD / Hourly
Great customer service isn't just about answering the phone—it's about knowing how to solve the problem.A growing life sciences company in San Marcos is looking for a Customer Experience Representative to join its team. This role is a great match for someone who enjoys helping customers, learning products, and working with multiple departments to find solutions.You'll act as a key connection between customers and internal teams including Sales, Operations, Shipping, and Accounting. The company is looking for someone who is personable, detail-oriented, and comfortable taking ownership of customer issues from beginning to end.Responsibilities<ul><li>Respond to customer questions by phone and email</li><li>Provide order status, product availability, and shipping information</li><li>Enter and update customer orders in the company's system</li><li>Research account, billing, and shipment discrepancies</li><li>Coordinate with Operations and Shipping to resolve delivery issues</li><li>Process returns, credits, and replacement requests</li><li>Maintain accurate customer records and account information</li><li>Follow up with customers to ensure issues are fully resolved</li><li>Assist Sales with quotes, customer documentation, and account updates</li><li>Identify recurring customer issues and communicate trends to management</li></ul>
2026-08-10T16:53:40Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
21.00 - 25.00 USD / Hourly
Fast-paced. People-focused. Never the same day twice.A growing home services and construction company in Oceanside is looking for a Customer Service Representative to be one of the first points of contact for customers.This is a great fit for someone who can talk to anyone, stay organized when things get hectic, and actually enjoys solving problems.You'll coordinate appointments, communicate with field technicians, answer questions, and make sure customers know exactly what is happening with their service.Your day could look like:📞 Taking a call from a customer who needs service📅 Scheduling a technician based on availability and location🚛 Checking in with a field team regarding an appointment🔧 Helping a customer understand the next step in their service📝 Updating work orders and customer records⚡ Jumping in when an urgent request comes throughResponsibilities<ul><li>Answer incoming customer calls and emails</li><li>Schedule service appointments and coordinate technician availability</li><li>Confirm appointments and communicate arrival windows</li><li>Create and update customer work orders</li><li>Monitor open service requests</li><li>Communicate with technicians and field supervisors</li><li>Handle customer questions and service concerns</li><li>Escalate complicated issues appropriately</li><li>Enter customer and service information into internal systems</li><li>Assist with billing questions and account updates</li><li>Follow up with customers after completed service</li><li>Maintain accurate records and documentation</li></ul>
2026-08-19T22:34:08Z

AR Specialist

Vista, CA
onsite
Temporary / Contract
29.00 - 36.00 USD / Hourly
Help Keep Cash Flow Moving for a Growing Manufacturing BusinessA growing manufacturing and distribution company in Vista is seeking an Accounts Receivable Specialist to manage customer accounts, cash application, billing, and collections support. This role is a great fit for someone who enjoys combining accounting with customer communication. You'll work with Sales, Customer Service, and Accounting to resolve account issues and make sure payments are applied accurately and on time. Responsibilities<ul><li>Generate and distribute customer invoices</li><li>Post and apply daily customer payments</li><li>Reconcile customer accounts and investigate discrepancies</li><li>Monitor aging reports and identify past-due balances</li><li>Contact customers regarding outstanding invoices</li><li>Research short pays, deductions, credits, and unapplied cash</li><li>Process account adjustments and credit memos</li><li>Maintain accurate customer account records</li><li>Partner with Sales and Customer Service to resolve billing issues</li><li>Prepare weekly AR and aging reports</li><li>Assist with month-end close and account reconciliations</li></ul>
2026-08-14T23:03:57Z

Customer Service Representative

Ontario, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Ontario, California. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and working accurately in a fast-paced financial services environment. The person in this role will handle member inquiries, support account servicing activities, and help connect members with products and solutions that fit their needs. Responsibilities: • Manage new and existing member accounts, ensuring all information is recorded correctly and in accordance with established guidelines. • Respond to incoming calls with care and clarity, addressing questions and concerns with a strong service mindset. • Assist members with balance reviews, transaction questions, and other routine account-related requests. • Troubleshoot and resolve issues involving debit cards, credit cards, and digital banking access within expected service timeframes. • Explain available financial products and service options, including protection-related offerings, to help members make informed decisions. • Update account details and maintain complete, accurate records across member profiles and related documentation. • Recognize opportunities to recommend suitable products and services based on each member's situation. • Protect confidential information and follow all privacy and security standards when handling sensitive data. • Partner with branch, lending, and other internal teams to resolve escalated concerns and improve the overall member experience. • Complete administrative and operational support tasks that contribute to smooth daily branch and service operations.
2026-08-17T16:28:44Z

Client Service Representative

Oceanside, CA
onsite
Temporary / Contract
25.00 - 31.00 USD / Hourly
A strong opportunity for someone who loves working with people but also wants a role with plenty of administrative responsibility.A growing property management organization in Oceanside is looking for a Client Service Representative to serve as a primary point of contact for tenants, property owners, vendors, and internal teams. This position combines customer service, scheduling, documentation, and problem-solving. You'll be responsible for making sure requests are handled quickly and professionally while keeping accurate records throughout the process.Responsibilities<ul><li>Respond to tenant and client inquiries by phone and email</li><li>Document service requests and coordinate follow-up</li><li>Schedule vendors, maintenance appointments, and property inspections</li><li>Communicate updates regarding open service requests</li><li>Maintain accurate tenant and property records</li><li>Assist with invoices, purchase orders, and vendor documentation</li><li>Follow up on outstanding requests to ensure timely resolution</li><li>Escalate complex concerns to property management when appropriate</li><li>Prepare reports and assist with general office administration</li><li>Maintain a high level of professionalism with clients and vendors</li></ul>
2026-08-10T16:58:39Z

Operations Coordinator

Carlsbad, CA
onsite
Temporary / Contract
26.00 - 30.00 USD / Hourly
If you're the person who makes the sales team look organized, this could be your next move.A growing consumer products company in Carlsbad is looking for a Sales Operations Coordinator to help keep its sales organization running smoothly. This is a great opportunity for someone who likes a mix of customer interaction, CRM management, reporting, order coordination, and problem-solving.You won't be sitting on the sidelines. You'll work directly with Sales, Operations, Customer Service, and Accounting to make sure opportunities, orders, and customer requests don't get lost in the shuffle.What you'll own<ul><li>Maintain accurate customer and sales information within the CRM</li><li>Assist with quotes, proposals, sales orders, and customer documentation</li><li>Track open orders and communicate updates to customers</li><li>Coordinate with Operations and Shipping on order fulfillment</li><li>Prepare weekly sales reports and dashboards</li><li>Monitor outstanding customer requests and follow up with internal teams</li><li>Assist sales representatives with presentations and account information</li><li>Research pricing, inventory, and product availability</li><li>Help maintain sales forecasts and pipeline information</li><li>Coordinate meetings and customer-related activities</li><li>Identify gaps in processes and suggest improvements</li><li>Support special projects for the Sales and Operations teams</li></ul>
2026-08-21T23:43:45Z

Data Entry Specialist – Logistics & Distribution

San Marcos, CA
onsite
Temporary / Contract
26.00 - 33.00 USD / Hourly
Keep the Information Behind the Supply Chain MovingOur client is a growing logistics and distribution company in San Marcos seeking a Data Entry Specialist to support its warehouse, transportation, and customer service operations. This role is perfect for someone who enjoys working with systems and numbers but also likes being part of a fast-moving operations team. Accuracy is especially important, as the information you maintain will directly impact orders, inventory, shipments, and customer deliveries.Responsibilities<ul><li>Enter customer orders and shipment information into the ERP system</li><li>Update inventory and product records</li><li>Process purchase orders and receiving documentation</li><li>Verify shipping information and delivery details</li><li>Maintain customer and vendor records</li><li>Reconcile data between warehouse and internal systems</li><li>Research discrepancies involving orders, inventory, and shipments</li><li>Prepare daily and weekly operational reports</li><li>Assist Customer Service with order information and status updates</li><li>Support Operations with data cleanup and process improvement projects</li><li>Monitor data accuracy and communicate recurring issues to management</li></ul>
2026-08-14T23:33:39Z

BILLING SPECIALIST

Oceanside, CA
onsite
Temporary / Contract
26.00 - 33.00 USD / Hourly
If you're the person who catches the billing mistake everyone else missed…this is your job.A growing commercial services company in Oceanside is looking for a Billing Specialist to join its accounting team. This role sits right between Accounting, Operations, and Customer Service, making it a great fit for someone who enjoys working with numbers but also likes communicating with people.Billing Specialist is a particularly relevant title for North County right now—current postings include billing roles in Oceanside and San Marcos, including contract opportunities. Your day will revolve around💵 Getting invoices right Review contracts, rates, services, and supporting information before invoices go out.🔎 Finding discrepancies Research incorrect charges, missing information, credits, and customer questions.📞 Working with customers Answer billing questions and help resolve account issues professionally.📊 Keeping AR clean Track outstanding invoices and work with the collections team when balances become overdue.Responsibilities<ul><li>Prepare and distribute customer invoices</li><li>Review billing documentation for accuracy</li><li>Verify rates, quantities, services, and contract terms</li><li>Research billing discrepancies</li><li>Process credits, adjustments, and rebills</li><li>Reconcile customer accounts</li><li>Track open invoices and aging balances</li><li>Communicate with customers regarding billing questions</li><li>Partner with Sales and Operations to resolve account issues</li><li>Maintain organized billing documentation</li><li>Prepare recurring billing and AR reports</li><li>Assist with month-end close and reconciliations</li></ul>
2026-08-21T23:23:44Z

AR Specialist

San Marcos, CA
onsite
Temporary / Contract
28.00 - 34.00 USD / Hourly
Bring Your AR Skills to a Growing Healthcare OrganizationA growing healthcare organization in San Marcos is looking for an Accounts Receivable Specialist to help manage billing, payment posting, account reconciliation, and outstanding balances across a busy customer base.The right candidate will be detail-oriented but also comfortable communicating with customers and internal departments. You'll have the opportunity to work closely with Accounting, Operations, and Customer Service while helping improve the overall billing and cash collection process.Responsibilities<ul><li>Prepare and distribute invoices and account statements</li><li>Post payments and reconcile customer accounts</li><li>Review aging reports and follow up on outstanding balances</li><li>Research billing discrepancies and payment variances</li><li>Process credits, adjustments, and account corrections</li><li>Communicate professionally with customers regarding account balances</li><li>Maintain accurate AR records and supporting documentation</li><li>Investigate unapplied cash and outstanding transactions</li><li>Prepare recurring AR reports for management</li><li>Assist with month-end reconciliations and close</li><li>Partner with internal teams to resolve billing issues</li></ul>
2026-08-14T23:08:39Z

Collections Specialist

Valley Center, CA
onsite
Temporary / Contract
32.00 - 34.00 USD / Hourly
Ready to take ownership of a portfolio instead of chasing one invoice at a time?A growing construction services company in Valley Center is looking for an experienced Collections Specialist to take ownership of outstanding commercial accounts. This is a more hands-on position for someone who understands that successful collections are about more than making phone calls — it's about understanding the account, identifying what's holding up payment, and finding a path toward resolution.You'll partner with Accounting, Project Management, Sales, and customers to resolve everything from disputed invoices to missing documentation and delayed payments.You'll take the lead on📊 Account Management Review aging reports and prioritize accounts based on balance, age, and payment history.📞 Customer Outreach Communicate with customers by phone and email regarding overdue balances.🧩 Problem Solving Investigate disputes, deductions, credits, unapplied payments, and billing questions.🤝 Internal Partnerships Work with Project Managers and Accounting to gather documentation and resolve customer issues.💰 Cash Flow Follow up on commitments and help reduce outstanding receivables.
2026-08-21T23:18:45Z

Collections Clerk

Vista, CA
onsite
Temporary / Contract
23.00 - 28.00 USD / Hourly
Good with numbers? Even better at following up?A growing distribution company in Vista is looking for a Collections Clerk to join its Accounting team. This is a great opportunity for someone with some accounting, billing, or administrative experience who wants to build a career in Accounts Receivable and Credit & Collections.You'll work with customers, Sales, and the Accounting team to keep account balances accurate and help resolve outstanding invoices. The right person doesn't need to be an aggressive collections professional — we're looking for someone who can communicate professionally, stay organized, and consistently follow through.What you'll be doing<ul><li>Review customer aging reports and identify past-due invoices</li><li>Contact customers regarding outstanding balances</li><li>Send statements, invoices, and payment reminders</li><li>Document collection activity and customer conversations</li><li>Apply payments and assist with account updates</li><li>Research discrepancies between invoices and customer records</li><li>Assist with short pays, credits, and account adjustments</li><li>Work with Sales and Customer Service to resolve billing issues</li><li>Maintain accurate customer account information</li><li>Prepare basic AR and collections reports</li><li>Follow up on promised payments</li><li>Assist with month-end AR activities</li></ul>
2026-08-21T23:18:45Z

Payroll Specialist

Carlsbad, CA
onsite
Temporary / Contract
30.00 - 35.00 USD / Hourly
Join a Payroll Team Where Accuracy and Employee Service MatterOur client is a growing healthcare organization looking for a Payroll Specialist to help manage payroll for a multi-location workforce. This role combines hands-on payroll processing with employee support, reporting, and HR coordination.The ideal candidate is someone who enjoys working with numbers but also understands that payroll is ultimately about taking care of employees and making sure they are paid correctly and on time.Responsibilities<ul><li>Process bi-weekly payroll for exempt and non-exempt employees</li><li>Audit timekeeping records before payroll submission</li><li>Process new hire information, salary changes, bonuses, and deductions</li><li>Review payroll reports for errors and inconsistencies</li><li>Respond to employee questions regarding pay, taxes, and deductions</li><li>Coordinate with HR regarding employee status changes</li><li>Assist with payroll reconciliations and journal entries</li><li>Support payroll tax filings and year-end W-2 processing</li><li>Maintain confidential payroll records</li><li>Assist with payroll reporting and special projects</li></ul>
2026-08-10T18:49:17Z

Collections Clerk

San Marcos, CA
onsite
Temporary / Contract
24.00 - 26.00 USD / Hourly
You don't have to be a “collections person” to be great at collections.A busy property management organization in San Marcos is looking for a Collections Clerk to help monitor tenant accounts and resolve outstanding balances.This role combines customer service, accounting, and problem-solving, making it a strong fit for someone who enjoys working with people but also wants a position that has clear financial responsibilities.You'll communicate with tenants, property managers, and internal accounting teams to research balances, identify discrepancies, and keep accounts moving toward resolution.Your responsibilities<ul><li>Monitor tenant accounts and outstanding balances</li><li>Review aging reports for overdue accounts</li><li>Contact customers regarding unpaid balances</li><li>Send account statements and payment reminders</li><li>Research payment discrepancies and account history</li><li>Document collection activity in the property management system</li><li>Coordinate with Property Managers regarding account issues</li><li>Process account adjustments when approved</li><li>Assist with payment posting and account reconciliation</li><li>Respond to customer questions regarding balances</li><li>Track payment arrangements and follow-up dates</li><li>Prepare recurring collections reports</li></ul>
2026-08-21T23:18:45Z

Receptionist / Office Coordinator

Vista, CA
onsite
Temporary / Contract
23.00 - 29.00 USD / Hourly
Be the person who makes the office feel organized from the moment someone walks through the door.A professional services company in Vista is looking for a Receptionist / Office Coordinator to serve as the first point of contact for clients, vendors, and employees. This role goes beyond traditional reception—the right candidate will help keep the entire office running smoothly.You'll have the opportunity to work with multiple departments, assist with administrative projects, coordinate office needs, and provide an exceptional experience to everyone who interacts with the company.Responsibilities<ul><li>Welcome clients, vendors, and visitors in a professional and friendly manner</li><li>Answer and route incoming calls</li><li>Manage the front desk and visitor sign-in process</li><li>Coordinate conference rooms and meetings</li><li>Sort incoming mail and packages</li><li>Maintain office supplies and place orders as needed</li><li>Assist with data entry and document preparation</li><li>Coordinate office maintenance and vendor appointments</li><li>Support scheduling and administrative projects</li><li>Assist Accounting and HR with basic administrative tasks</li><li>Maintain a clean, organized, and professional reception area</li></ul>
2026-08-10T16:58:39Z

Accounts Payable Specialist

Ontario, CA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for an Accounts Payable Specialist to join a manufacturing organization in Ontario, California on a Contract basis. This position supports day-to-day invoice processing and vendor payment activities in a high-volume setting, requiring strong accuracy, sound judgment, and the ability to move work forward on schedule. The ideal candidate is detail-oriented, comfortable working with numbers, and able to collaborate effectively with accounting and shipping teams while maintaining clear communication. Responsibilities: • Process vendor invoices from receipt through entry, ensuring documentation is complete and information is recorded accurately. • Review billing details, validate payment terms with suppliers, and confirm that received goods align with invoice records before submission. • Perform three-way matching by comparing purchase documentation, receipts, and invoices to identify and address inconsistencies. • Classify, batch, and code invoices by customer location or regional assignment, then post transactions into internal accounting systems. • Support weekly payment activity by preparing approved items for check runs and handling ACH and wire payment workflows. • Investigate invoice variances, missing documentation, and payment issues, working with vendors and internal teams to resolve discrepancies promptly. • Coordinate closely with the shipping department and accounting staff to verify delivery status and maintain smooth invoice flow. • Use QuickBooks Desktop and Excel tools, including pivot tables and VLOOKUPs, to organize payable data and support reporting needs.
2026-08-12T21:08:39Z

Marketing Communications Coordinator

Ontario, CA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are looking for a Marketing Communications Coordinator to join our team in Ontario, California. This position is ideal for a marketing specialist who can turn product information into compelling messaging and visual content that strengthens brand presence. You will contribute across marketing, product support, and sales initiatives while helping maintain a consistent voice across digital and print channels. Responsibilities: • Create persuasive marketing copy that reflects the company’s brand personality and clearly communicates product value across multiple channels. • Maintain and refine segmented contact lists for customers, partners, and industry audiences to support targeted outreach efforts. • Develop visual assets for brochures, web pages, email campaigns, social content, and other promotional materials while preserving a cohesive brand identity. • Translate project goals into written concepts, layouts, and creative assets that align with campaign objectives and deadlines. • Partner with internal stakeholders to plan, schedule, and publish social media content that increases engagement and visibility. • Apply effective content optimization practices to improve audience reach and strengthen campaign performance. • Monitor market activity, industry developments, and competitor messaging to help inform marketing strategy. • Oversee projects from initial concept through launch and performance review, ensuring timely execution and quality results. • Assist with trade show coordination, product launch communications, sales enablement materials, and related marketing support activities.
2026-08-11T02:28:38Z