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9 results for Customer Experience Specialist in Palm Springs, CA

Customer Care Specialist

San Marcos, CA
onsite
Temporary / Contract
26.00 - 28.00 USD / Hourly
A residential construction company is looking for a Customer Care Specialist to become the bridge between homeowners and the internal construction/service team. This role is more relationship-focused than a traditional customer service position and is ideal for someone who knows how to listen, organize, follow up, and actually get things resolved.You’ll work with homeowners after projects are completed, helping coordinate warranty requests, service appointments, repairs, and follow-up communication. Your Responsibilities:<ul><li>Serve as a primary contact for homeowners with service and warranty questions</li><li>Receive and document warranty and repair requests</li><li>Review requests and determine the appropriate next step</li><li>Coordinate inspections, repairs, and service appointments</li><li>Communicate with homeowners regarding schedules and expectations</li><li>Work closely with construction managers, vendors, subcontractors, and service technicians</li><li>Track open requests until completion</li><li>Follow up with internal teams when work remains outstanding</li><li>Maintain detailed records of customer interactions and completed work</li><li>Research previous work orders and project information</li><li>Assist with homeowner documentation and correspondence</li><li>Escalate complex or sensitive customer concerns</li><li>Identify recurring service issues and communicate trends to management</li><li>Provide a professional customer experience throughout the resolution process</li></ul>
2026-09-21T18:48:42Z

Customer Service Representative

Vista, CA
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
A growing manufacturing company in North County is looking for a Customer Service Representative to join its team and serve as a key point of contact for customers from order placement through delivery. This is a great opportunity for someone who enjoys building relationships but also likes the operational side of customer service — entering orders, checking inventory, coordinating with internal departments, and making sure customers know exactly what to expect. The ideal candidate is someone who can move quickly without sacrificing accuracy and is comfortable juggling customer requests, order updates, and internal follow-up throughout the day.What You’ll Do:<ul><li>Serve as a primary point of contact for customers regarding orders and account questions</li><li>Enter and process customer orders accurately and efficiently</li><li>Review orders for pricing, quantities, product availability, and requested delivery dates</li><li>Provide customers with order confirmations, status updates, and shipping information</li><li>Monitor open orders and proactively communicate delays or changes</li><li>Coordinate with sales, production, purchasing, and warehouse teams</li><li>Respond to customer inquiries by phone and email</li><li>Research order discrepancies and work toward timely resolutions</li><li>Maintain accurate customer and order information in internal systems</li><li>Assist with returns, replacements, credits, and product-related questions</li><li>Follow up on backorders and special requests</li><li>Maintain detailed notes and documentation on customer interactions</li><li>Help identify recurring issues and communicate them to management</li><li>Support additional administrative and customer service projects as needed</li></ul>
2026-09-21T18:43:44Z

Customer Service Coordinator

Oceanside, CA
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
A busy construction company is adding a Customer Service Coordinator to its team. This position is perfect for someone who enjoys being the person customers can rely on to get answers, coordinate next steps, and keep projects moving. You’ll work closely with customers, project managers, field teams, vendors, and office staff. No two days will look exactly the same — you may be answering homeowner questions in the morning, coordinating a service appointment midday, and following up with a project manager on an outstanding issue in the afternoon.Responsibilities:<ul><li>Serve as a day-to-day contact for customers throughout the project or service process</li><li>Respond to customer questions by phone and email</li><li>Schedule appointments, inspections, deliveries, and service visits</li><li>Coordinate customer requests with project managers and field personnel</li><li>Provide updates regarding project timelines and scheduled work</li><li>Document customer interactions and requests in company systems</li><li>Track open customer issues through resolution</li><li>Follow up with internal teams when information or action is outstanding</li><li>Assist with change requests, service requests, and warranty-related inquiries</li><li>Maintain accurate customer and project records</li><li>Prepare customer correspondence and basic documentation</li><li>Help resolve scheduling conflicts and service issues</li><li>Escalate more complex concerns to appropriate management</li><li>Provide general administrative support to the project team</li></ul>
2026-09-21T18:43:44Z

Customer Service Representative

San Marcos, CA
onsite
Temporary to Hire
24.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join our team in San Marcos, California, on a Contract basis. This position supports customers throughout the order lifecycle by providing timely updates, resolving service concerns, and helping ensure accurate, on-time fulfillment. The ideal candidate brings strong communication skills, attention to detail, and a customer-first mindset when working with both clients and internal teams. Responsibilities: • Manage customer orders from initial entry through final processing, ensuring all details are complete and accurate. • Keep customers informed on order progress, product availability, shipment timing, tracking details, and expected delivery schedules. • Prepare and distribute order-related documentation, including confirmations and shipping paperwork. • Update existing orders as needed and communicate revisions clearly to customers and cross-functional partners. • Work closely with sales, purchasing, inventory, warehouse, and shipping teams to support timely and accurate order fulfillment. • Arrange shipment timing with warehouse locations and assist in coordinating deliveries. • Track outstanding orders and take initiative to address delays, stock issues, or other service disruptions before they escalate. • Support customers with transportation-related concerns such as damaged deliveries, freight questions, and claim follow-up. • Handle sensitive or unexpected customer updates with professionalism, empathy, and a focus on practical resolution. • Maintain accurate records in company systems and provide general administrative and customer support as needed.
2026-08-31T19:18:45Z

Front Office Receptionist

Fallbrook, CA
onsite
Temporary / Contract
21.50 - 23.50 USD / Hourly
A professional services company in Fallbrook is looking for a polished, organized Front Office Receptionist to become the welcoming face of its office. This is more than simply answering phones — you’ll help create a smooth experience for clients and visitors while keeping the front office organized and supporting the broader administrative team. The ideal candidate is friendly, professional, dependable, and naturally organized. You should be comfortable greeting executives and clients, handling multiple incoming calls, coordinating visitors, and jumping in wherever the office needs support.What You’ll Do:<ul><li>Welcome clients, visitors, vendors, and employees</li><li>Answer and route incoming phone calls</li><li>Manage the reception area and maintain a professional appearance</li><li>Monitor and respond to general office emails</li><li>Coordinate conference rooms and visitor schedules</li><li>Receive and distribute mail and packages</li><li>Assist with outgoing shipments and correspondence</li><li>Maintain office calendars and basic administrative records</li><li>Order office supplies and monitor inventory</li><li>Assist with meeting preparation and office events</li><li>Coordinate building access and visitor notifications</li><li>Provide administrative support to various departments</li><li>Prepare documents, scan files, and organize electronic records</li><li>Assist with scheduling and other office coordination tasks</li><li>Handle sensitive information professionally and confidentially</li></ul>
2026-09-21T18:53:42Z

Accounts Receivable Specialist

San Marcos, CA
onsite
Temporary / Contract
28.00 - 32.00 USD / Hourly
A growing healthcare organization is looking for an experienced Accounts Receivable Specialist to help manage a high-volume receivables portfolio. This is a great opportunity for someone who enjoys combining account reconciliation, payment research, collections, and problem-solving in a fast-paced environment.You'll work closely with billing, finance, patient/customer service, and operations teams to keep accounts accurate and resolve issues that may delay payment.What You'll Do<ul><li>Manage a portfolio of outstanding receivable accounts</li><li>Review aging reports and prioritize collection activity</li><li>Post and reconcile incoming payments</li><li>Research unapplied cash, short payments, and account discrepancies</li><li>Follow up on outstanding balances through phone and email</li><li>Investigate billing discrepancies and coordinate corrections</li><li>Prepare account statements and supporting documentation</li><li>Work with internal teams to resolve invoice and payment issues</li><li>Process credits, adjustments, and write-offs according to company procedures</li><li>Reconcile AR subledger activity to the general ledger</li><li>Assist with month-end close and AR reporting</li><li>Monitor customer payment trends</li><li>Maintain detailed collection notes and account documentation</li><li>Assist with audit requests and special projects</li></ul>
2026-09-15T23:18:39Z

Payroll Specialist - Bilingual

Oceanside, CA
onsite
Temporary / Contract
35.00 - 40.00 USD / Hourly
A growing Oceanside company is looking for a highly detail-oriented Bilingual Payroll Specialist to join its accounting and HR team. This position is ideal for someone who has hands-on payroll experience and is comfortable supporting a large hourly workforce.The Payroll Specialist will be responsible for making sure employees are paid accurately and on time while serving as a trusted resource for payroll questions. Because you'll regularly communicate with employees and supervisors in both English and Spanish, strong communication skills and a customer-service mindset are essential.What You'll Be Doing<ul><li>Process weekly and/or biweekly payroll from start to finish</li><li>Review employee timecards, timesheets, PTO, overtime, and other pay information</li><li>Enter and verify new hires, terminations, pay-rate changes, and employee updates</li><li>Research missing or incorrect time entries before payroll is finalized</li><li>Calculate regular hours, overtime, bonuses, differentials, and other earnings</li><li>Investigate and resolve payroll discrepancies quickly and accurately</li><li>Respond to employee questions regarding pay, deductions, direct deposit, and tax withholdings</li><li>Work closely with HR and department managers to verify payroll changes</li><li>Maintain accurate payroll records and supporting documentation</li><li>Assist with payroll reconciliations and payroll-related reporting</li><li>Review payroll registers before final processing</li><li>Assist with year-end W-2 preparation and payroll audits</li><li>Maintain confidentiality of sensitive employee and compensation information</li><li>Support payroll tax documentation and compliance activities</li><li>Communicate payroll policies and procedures clearly to employees</li><li>Help improve timekeeping and payroll processes as the company grows</li></ul>
2026-09-16T00:43:41Z

Business Development Specialist

Riverside, CA
onsite
Temporary to Hire
28.50 - 35.00 USD / Hourly
We are looking for a Business Development Specialist to support growth initiatives for a logistics and freight forwarding operation in Riverside, California. This Contract to Permanent opportunity is ideal for someone who can generate new business, strengthen client partnerships, and align customer needs with effective transportation solutions. The role combines business development, relationship management, and cross-functional coordination to help expand market presence and deliver long-term value to clients. This will be a direct hire opportunity . Responsibilities:• Build and carry out targeted outreach strategies to uncover new freight forwarding and logistics opportunities in the market.• Maintain a healthy sales pipeline by qualifying prospects, tracking progress, and advancing opportunities through each stage of the cycle.• Engage prospective customers through calls, referrals, networking events, and digital channels to create new business conversations.• Assess customer shipping requirements, operational pain points, and business goals in order to recommend tailored logistics services.• Partner with internal teams such as operations, pricing, and product support to shape client-specific solutions and service proposals.• Prepare and deliver quotes, presentations, and commercial recommendations for both prospective and existing accounts.• Lead opportunities from initial contact through negotiation, agreement, and onboarding to ensure a successful launch of new business.• Develop strong relationships with clients and decision-makers to encourage retention, account growth, and long-term partnership value.• Track sales performance, customer activity, and opportunity details accurately while working toward revenue and profitability targets.• Represent the organization effectively in client meetings, industry gatherings, and business networking settings to strengthen market visibility.*** This is a direct hire -logistics/Business Development***
2026-09-21T19:23:46Z

Data Entry Specialist

Carlsbad, CA
onsite
Temporary / Contract
26.00 - 28.00 USD / Hourly
A well-established Carlsbad company is looking for a Data Entry Specialist to join its business operations team. This is a step up from traditional data entry and is a great fit for someone who has developed strong administrative skills and is ready to take on more responsibility around data quality, reporting, and system maintenance.The person in this role will work with large amounts of business and financial information, making sure records are entered correctly, discrepancies are investigated, and internal systems stay clean and organized. You’ll partner with accounting, operations, and administrative teams and become a key resource for keeping information moving accurately throughout the organization.Responsibilities:<ul><li>Enter, update, and maintain high volumes of business and financial data</li><li>Review source documents and system records for accuracy</li><li>Perform data validation and quality-control checks</li><li>Research discrepancies and determine the appropriate corrections</li><li>Maintain customer, vendor, employee, and transaction records</li><li>Assist with database cleanup and ongoing data maintenance</li><li>Build and maintain Excel spreadsheets used for tracking and reporting</li><li>Sort, filter, organize, and reconcile information across multiple data sources</li><li>Prepare recurring reports for internal teams</li><li>Track outstanding information and follow up with appropriate departments</li><li>Assist with invoice, payment, purchasing, or operational data as needed</li><li>Maintain organized electronic documentation</li><li>Help identify opportunities to improve data-entry procedures</li><li>Handle sensitive business information with discretion</li><li>Support special projects involving data collection, cleanup, and analysis</li></ul>
2026-09-16T18:33:42Z