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6 results for Customer Experience Specialist in Orlando, FL

Billing Specialist

Orlando, FL
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
Orlando company is looking for a Billing Specialist. Responsibilities of the Billing Specialist will include, but not limited to the following. -- Generate, review, and issue accurate customer invoices in a timely manner. -- Verify and issue accurate customer invoices based on contracts, purchase orders, or service agreements. -- Process payments (credit card, ACH, check) and apply them correctly to customer accounts. -- Maintain accurate billing records and documentation for audit purposes -- Record and maintain accurate general ledger entries and account reconciliations related to billing. -- Ensure timely and accurate financial reporting, including month-end, quarter-end, and year-end close activities. -- Prepare AR aging reports, cash flow forecasts, and collections status reports for management. -- Investigate and resolve billing disputes, short payments, or misapplied payments. -- Reconcile AR ledger/subledger with the general ledger; match payments to invoices. -- Identify uncollectible accounts and recommend write-offs or allowances for doubtful accounts. -- Collaborate cross-functionally to ensure accurate financial operations and reporting. -- Identify and implement ways to reduce days sales outstanding (DSO) and improve collection efficiency. -- Identify opportunities to improve billing processes and reduce errors. For immediate consideration regarding the Billing Specialist position, please send your resume to Andy Poquette, VP - Practice Director. ***You can message me on LinkedIn ( Andy Poquette ) to send me your resume directly. My email is also located on LinkedIn. You can also call 407-284-3424.
2026-07-09T14:58:36Z

Front Desk Coordinator

Ocala, FL
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
We are looking for a Front Desk Coordinator to support daily front office operations for a medical clinic in Ocala, Florida. This contract position is ideal for someone who enjoys creating a welcoming experience, managing administrative tasks, and keeping schedules organized in a fast-paced setting. The role requires strong communication skills, attention to detail, and confidence using electronic medical record systems while assisting patients and visitors. Responsibilities:• Welcome patients, visitors, and callers professionally while creating a positive first impression at the front desk• Manage incoming phone calls, respond to routine inquiries, and direct messages to the appropriate team members• Coordinate appointment calendars, confirm visit details, and adjust schedules as needed to support efficient office flow• Process credit card transactions accurately and provide clear payment information to patients• Maintain and update electronic medical records with careful attention to accuracy, privacy, and completeness• Assist with front office paperwork, check-in activities, and general administrative support to keep daily operations running smoothly
2026-07-17T14:13:46Z

Collections Specialist

Lake Mary, FL
remote
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a semiconductor and electronic components manufacturing environment in Lake Mary, Florida. This Long-term Contract position is ideal for someone who communicates confidently with customers, maintains accurate financial records, and handles collection activity with care and attention to detail. The role focuses on resolving outstanding balances, updating account information, and helping keep payment processes organized and efficient. Responsibilities: • Contact customers by phone to follow up on past-due balances and encourage timely payment. • Handle inbound and outbound collection calls in a detail-oriented manner while documenting each interaction clearly. • Enter payment details, account updates, and collection notes accurately into internal systems. • Review account status and identify overdue invoices that require immediate action. • Work with internal teams to address billing questions and support resolution of payment issues. • Maintain organized records of communication, payment commitments, and outstanding balances. • Use 10-key skills to process numerical data efficiently and reduce entry errors. • Monitor assigned accounts regularly and escalate concerns when collection efforts require additional support.
2026-07-13T14:38:38Z

Front Desk Coordinator

Melbourne, FL
onsite
Temporary / Contract
17.00 - 18.00 USD / Hourly
We are looking for a Front Desk Coordinator to support daily front office operations in Melbourne, Florida. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming experience for visitors while keeping phone and administrative workflows organized. The person in this role will serve as a key point of contact for guests and callers, helping ensure the front desk runs smoothly each day. Responsibilities: • Welcome visitors, clients, and vendors in a courteous manner and guide them to the appropriate person or area. • Manage a multi-line phone system, respond to incoming calls promptly, and direct inquiries to the correct department or staff member. • Maintain an orderly reception area and support efficient day-to-day front office operations. • Provide front desk assistance such as handling check-ins, general information requests, and basic concierge-style support. • Process electronic payments accurately and follow established procedures for recording transactions. • Monitor incoming messages, route communications efficiently, and escalate urgent matters when needed. • Assist with scheduling, administrative coordination, and other clerical tasks that support office functionality.
2026-06-25T19:23:43Z

Student Financial Aid Specialist

Deland, FL
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Financial Aid Analyst/Specialist near Deland, FL to support students through the financial aid process in this Contract position. This role focuses on guiding students through required documentation, answering questions clearly, and helping them access the right campus resources. The ideal candidate is organized, service-minded, and comfortable managing administrative tasks while ensuring students receive timely and accurate assistance. Responsibilities:• Guide students through financial aid forms, eligibility steps, and document collection to help them complete requirements accurately and on time.• Review submitted materials for completeness, follow up on missing information, and maintain organized records related to student aid files.• Respond to student questions regarding financial aid processes and explain next steps in a clear, supportive, and thorough manner.• Coordinate with campus offices and relevant departments to connect students with services that support their financial aid needs.• Assist with account setup activities and related administrative tasks that help maintain accurate student information.• Monitor case progress and provide status updates to students while helping resolve routine issues that may delay aid processing.• Support day-to-day office operations by handling documentation, tracking requests, and maintaining compliance with established proceduresc
2026-07-15T17:18:43Z

Creative Director

Lakeland, FL
remote
Temporary / Contract
- USD / Hourly
Creative DirectorPosition SummaryThe Creative Director leads the visual expression of the brand, driving innovative and effective creative across marketing campaigns and brand initiatives. This role oversees the development of creative concepts, ensuring brand consistency and alignment with business objectives, with a strong emphasis on video, motion design, and storytelling.The Creative Director partners closely with marketing, content, production, and leadership teams to deliver compelling, high-impact creative that builds brand awareness, strengthens customer engagement, and drives measurable business results across digital, social, experiential, video, and in-store channels.Key ResponsibilitiesCreative Leadership<ul><li>Lead, mentor, and inspire a multidisciplinary creative team, including designers, art directors, copywriters, and creative specialists.</li><li>Provide clear creative direction, constructive feedback, and professional development opportunities.</li><li>Foster a collaborative and innovative creative culture.</li><li>Establish and maintain high creative standards across all projects.</li></ul>Creative Strategy & Brand Development<ul><li>Develop and oversee creative concepts that align with brand and marketing objectives.</li><li>Ensure brand consistency across all channels and customer touchpoints.</li><li>Collaborate with leadership and marketing teams to translate business goals into effective creative strategies.</li><li>Review and approve creative work to ensure quality, effectiveness, and brand alignment.</li></ul>Content & Campaign Development<ul><li>Oversee the creation of print, digital, social, video, and experiential marketing assets.</li><li>Guide concept development, storytelling, scripting, storyboarding, and visual execution.</li><li>Direct the development of advertising campaigns, product marketing initiatives, and customer-facing communications.</li><li>Ensure creative work effectively connects with target audiences and supports business goals.</li></ul>Video & Production Oversight<ul><li>Lead video and motion-driven creative initiatives.</li><li>Collaborate with production teams throughout planning, filming, and post-production.</li><li>Direct visual style, creative execution, and quality standards for video content.</li><li>Support the development of engaging multimedia experiences across platforms.</li></ul>Project & Stakeholder Management<ul><li>Build strong cross-functional relationships with marketing, media, digital, social, and external partners.</li><li>Manage multiple projects simultaneously while maintaining quality and meeting deadlines.</li><li>Present creative concepts and recommendations to stakeholders and leadership teams.</li><li>Ensure projects are delivered on time and within established objectives.</li></ul>
2026-07-15T12:08:42Z