<p>We are looking for an experienced Customer Service Representative that will be responsible for providing professional, timely, consistent, and efficient customer service to clients, customers, and stakeholders.</p><p><br></p><p>JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS</p><p><br></p><p>Ensure customer issue is resolved from start to finish, following up with various departments and then the customer</p><p>Ensure the timely and accurate responses to all incoming phone and email inquiries and requests, including billing and crediting issues.</p><p>Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed.</p><p>Ability to use multiple internal systems during the course of a day to provide quality customer service.</p><p>Provide timely feedback to direct management regarding service failures or customer concerns.</p><p>Mandatory overtime may be requested by management.</p><p>Special projects as assigned.</p><p><br></p>
<p>Robert Half has is always looking to speak to customer service representatives for ongoing contract positions ! Do you love building solid customer relationships? These positions are typically based in dynamic, rapidly changing call center environments.</p><p><br></p><p>How you will make an impact in this type of position :</p><p><br></p><p>-Receiving and placing telephone calls</p><p>-Provides accurate, friendly customer service in a timely fashion</p><p>-Acts as the main point of contact for customers, handling inquiries, resolving issues, processing orders/returns, and providing product information via phone, email, or chat to ensure satisfaction </p><p>-Checking in with customers to ensure satisfaction with purchases or services</p><p><br></p><p><br></p>
<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<p>A fast-growing technology organization in Carlsbad is seeking a professional and customer-focused <strong>Call Center Representative</strong> to serve as a frontline ambassador for its customer support operations. This role is ideal for someone who thrives in a structured call-center environment, enjoys problem-solving in real time, and understands the importance of delivering a consistent, high-quality customer experience. You will handle a high volume of inbound calls while maintaining empathy, accuracy, and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high volume of inbound customer calls in a fast-paced environment</li><li>Provide accurate, courteous, and solutions-oriented assistance to customers</li><li>Navigate multiple systems simultaneously while documenting interactions</li><li>Resolve customer issues or escalate appropriately when necessary</li><li>Educate customers on products, services, and account options</li><li>Meet or exceed quality, call handling, and customer satisfaction metrics</li><li>Maintain compliance with company policies and data security standards</li><li>Participate in ongoing training and performance coaching</li></ul>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
We are looking for a dedicated Customer Service Representative to join our team in West Covina, California. This is a contract-to-permanent position that offers the opportunity to grow professionally while directly assisting customers. The ideal candidate will be patient, detail-oriented, and capable of thriving in a dynamic environment.<br><br>Responsibilities:<br>• Handle inbound and outbound customer calls with professionalism and empathy.<br>• Provide accurate and timely assistance to customers, addressing inquiries and resolving issues.<br>• Maintain detailed records of interactions and follow-ups using company systems.<br>• Deliver exceptional service during busy periods, such as open enrollment seasons.<br>• Collaborate with team members to ensure consistent and high-quality customer care.<br>• Demonstrate adaptability to varying workloads, balancing fast-paced days with slower periods.<br>• Support customer needs in multiple languages, including Vietnamese, Mandarin, or Spanish, as applicable.<br>• Utilize Microsoft Word and Outlook for correspondence and data management.<br>• Uphold company values by fostering loyalty and trust with customers.<br>• Participate in training sessions to continuously improve customer service skills.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in assisting individuals with the enrollment process, ensuring accuracy and providing exceptional support. This position offers the opportunity to work in the dynamic healthcare industry, contributing to a seamless onboarding experience for new members.<br><br>Responsibilities:<br>• Respond to inquiries from internal and external customers, providing timely and attentive assistance.<br>• Resolve issues and concerns related to enrollment through claims, emails, and call tracking systems.<br>• Accurately enter and maintain enrollment applications and member information in the company's database.<br>• Process enrollment applications and manage dis-enrollments, ensuring compliance with guidelines.<br>• Verify enrollment statuses with clients and address discrepancies as needed.<br>• Investigate and resolve system rejections related to enrollment data.<br>• Collaborate with team members to address exceptions and take corrective actions to ensure proper member enrollment.<br>• Conduct daily and monthly reconciliation of files and verify data accuracy against source documents.<br>• Maintain organized records in the enrollment database and manage member eligibility changes.<br>• Perform other duties as assigned to support the enrollment process.
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
<p>A healthcare services organization in Vista is seeking a compassionate and detail-oriented <strong>Customer Service Representative</strong> to support patients and internal teams. This role is ideal for someone who thrives in a structured environment and enjoys helping others navigate appointments, services, and information with care and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer high-volume inbound calls and respond to inquiries</li><li>Assist patients with scheduling, general information, and follow-ups</li><li>Accurately enter and update patient information in systems</li><li>Coordinate with internal departments to resolve issues</li><li>Maintain confidentiality and compliance with healthcare regulations</li><li>Provide clear, empathetic communication to patients</li><li>Support front office and administrative teams as needed</li></ul>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Los Alamitos, California. In this long-term contract position, you will play a critical role in managing customer orders, ensuring smooth communication, and maintaining high levels of customer satisfaction. This is an excellent opportunity for individuals with a passion for delivering exceptional service within the electronics industry.<br><br>Responsibilities:<br>• Manage customer orders from initiation to final delivery, ensuring timely communication of any exceptions or issues to customers, sales teams, and management.<br>• Process orders within designated response deadlines, adhering to specific customer channel requirements.<br>• Perform routine system maintenance, resolving order exceptions, documenting them accurately, and ensuring warehouse compliance with special instructions.<br>• Address order-related challenges by collaborating with departments such as Credit and Sales Operations, and coordinating with shipping carriers to resolve shipment delays or errors.<br>• Monitor back orders and ensure timely fulfillment, including working with inventory planners and assessing alternative stock locations.<br>• Collaborate with the Allocation Administrator to prioritize orders and ensure accurate processing.<br>• Track and release back-ordered products promptly upon warehouse receipt, maintaining adherence to account schedules.<br>• Generate and deliver requested customer reports, such as product availability or order status, within specified timelines.<br>• Update and maintain detailed customer profiles, ensuring accurate account administration.<br>• Research and process customer credits and debits efficiently, ensuring completion within 24 hours.
<p>Location: Remote (Must have a quiet, dedicated workspace) Schedule: Full time, must work Pacific Time hours, overtime required with blackout dates at month-end </p><p> Position Overview We are seeking a detail-oriented and customer-focused detail oriented to provide exceptional support to our Sales Department and healthcare professionals. The ideal candidate will have strong data entry skills, purchase order experience, and a proven ability to deliver outstanding internal customer service in a remote environment. </p><p> Key Responsibilities Phone Support: Respond promptly and professionally to inquiries from sales teams and healthcare professionals via phone, email, and fax. Customer Interaction: Engage courteously and accurately to foster positive business relationships. Research & Resolution: Investigate and provide answers to sales-related questions, ensuring timely and accurate responses. Record Management: Maintain detailed records of customer interactions, inquiries, complaints, and resolutions. Billing & Collections: Determine service charges, collaborate with Corporate Accounts Receivable for payment collection, and arrange billing as needed. Reporting: Prepare product or service reports by collecting and analyzing customer information. ERP Management: Maintain customer pricing and enter contracts in the ERP system. Implement procedures for accurate inventory records, billing, and replenishment. Manage inventory shelf life and expiry records.</p>
We are looking for a dedicated and personable Customer Service Representative to join our team on a contract basis in Glendale, California. In this role, you will serve as the first point of contact for tenants, ensuring their inquiries are addressed efficiently and with professionalism. This is a fully on-site position, offering an excellent opportunity to build connections and provide outstanding support in a dynamic environment.<br><br>Responsibilities:<br>• Respond to tenant inquiries via phone, providing accurate information and solutions.<br>• Direct tenants to the appropriate departments based on their needs and concerns.<br>• Maintain up-to-date knowledge of property management systems and processes.<br>• Deliver exceptional customer service by addressing issues promptly and professionally.<br>• Collaborate with team members to ensure seamless communication and client satisfaction.<br>• Utilize technology effectively to manage tenant records and track interactions.<br>• Build positive relationships with tenants to foster trust and reliability.<br>• Handle sensitive information with discretion and maintain confidentiality.<br>• Assist in resolving tenant complaints while adhering to company policies.<br>• Ensure all communication aligns with company standards and enhances tenant experience.
Your role as an Outbound Sales Advocate III As an Outbound Sales Advocate III at SkyOne Federal Credit Union, you will be at the forefront of member engagement, consistently exceeding sales expectations while demonstrating a strong grasp of operational processes, including audits, compliance, and business account maintenance. Your role not only involves cultivating and deepening member relationships through high-quality consultative service but also actively supporting team development by sharing best practices and reinforcing positive sales behaviors. You will be responsible for a variety of tasks, including processing transactions, updating accounts, opening new accounts, and handling loan applications-all while adhering to the Credit Union's rigorous service standards.<br><br>With a focus on outbound sales and exceptional service, you will contribute to business development efforts, ensuring that members receive value-added products and services that meet their specific needs, all within a supportive team environment that promotes accountability and innovation.<br><br>What Matters Most To thrive as an Outbound Sales Advocate III at SkyOne Federal Credit Union, you need a unique blend of skills and attributes that drive both sales performance and exemplary member service. Punctuality is essential, as daily attendance directly impacts team efficiency and success. You must possess excellent communication skills, handling outgoing calls with professionalism and courtesy while adhering to established guidelines.<br><br>A deep understanding of the credit union's financial goals and strategic direction will enable you to proactively support sales and service initiatives. Advanced knowledge of our products and services is crucial, allowing you to assess financial needs accurately and offer tailored solutions. Sales acumen is key, as you'll be expected to consistently exceed targets and model best practices for peers.<br><br>Additionally, proficiency in handling various transactions while ensuring compliance with relevant regulations is vital. Your ability to mentor new hires and engage in peer shadowing will further elevate team performance and contribute to a thriving service culture.<br><br>Qualifications <br>• Minimum of 3 years' experience in a financial services call center.<br>• Must be able to work onsite from the Dallas location 5 days a week and attend Credit Union sponsored community events based on business needs.<br>• Strong cross-selling and telemarketing skills.<br>• Excellent member service, interpersonal, written, and telephone communication skills.<br>• Effective training, shadowing, and peer-mentoring skills.<br>• Must have a high level of interpersonal skills to handle sensitive and confidential situations.<br>• Ability to exercise discretion and sound judgment.<br>• Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.<br>• Strong organizational skills and ability to manage multiple priorities.<br>• Strong knowledge and understanding of financial products and services.<br>• Windows, Word, Excel, and Internet proficiency.<br>• A high degree of confidentiality.<br>• A positive, professional image within the workplace.<br>• Effective verbal and written communication skills.
<p>A healthcare organization in Valley Center is seeking a welcoming and detail-oriented <strong>Front Desk Receptionist</strong> to support patient-facing operations. This role is essential in creating a positive first impression while ensuring smooth administrative flow within the office. The Front Desk Receptionist will manage patient check-in, scheduling, and administrative support while maintaining a professional and compassionate environment. This role requires strong communication skills, organization, and discretion.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Manage phone calls, messages, and appointment scheduling</li><li>Verify patient information and maintain accurate records</li><li>Collect copays and process basic transactions</li><li>Coordinate with clinical and administrative staff</li><li>Maintain a clean and organized front desk area</li><li>Support filing, scanning, and general office tasks</li><li>Ensure compliance with patient privacy and confidentiality standards</li></ul>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p><br></p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
<p>We are looking for a Sales Coordinator to join our client's team on a contract basis in Encino, California. This role is essential in assisting the sales team with administrative tasks, data management, and customer support to ensure smooth operations. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage order entries accurately to support the sales team's operations.</p><p>• Collaborate with the sales team to prepare and deliver compelling sales presentations.</p><p>• Assist in executing brand marketing strategies to enhance customer engagement and market reach.</p><p>• Maintain and update databases with precise data entry to ensure records are current and accessible.</p><p>• Support B2B marketing initiatives by coordinating and implementing targeted campaigns.</p><p>• Respond to customer inquiries, providing timely and thorough assistance.</p><p>• Generate reports and analyze sales data to identify trends and opportunities.</p><p>• Coordinate with internal departments to ensure seamless communication and workflow.</p><p>• Help in organizing sales meetings and training sessions for team development.</p><p>• Contribute to improving operational processes and enhancing efficiency within the sales department.</p>
<p>We are looking for a dedicated Receptionist to join our team on a contract basis in Irvine, CA This role involves providing front-desk support and ensuring smooth daily operations for the office. The ideal candidate will have excellent customer service skills and the ability to multitask in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and employees with professionalism and warmth, ensuring a welcoming atmosphere.</p><p>• Assist vendors with inquiries and provide necessary guidance.</p><p>• Manage badge distribution for contract staff and ensure proper documentation.</p><p>• Escort clients and visitors within the facility as needed.</p><p>• Prepare and organize conference rooms, including setup for meetings.</p><p>• Monitor meeting room supplies and address any requirements promptly.</p><p>• Restock and order office snacks to maintain inventory levels.</p><p>• Handle incoming and outgoing packages and mail efficiently.</p><p>• Provide general administrative support to ensure the smooth functioning of the office.</p>
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
<p>A construction services company in Oceanside is seeking a proactive <strong>Collections Specialist</strong> to manage customer accounts, follow up on outstanding balances, and support cash flow initiatives. This role requires confidence, professionalism, and the ability to balance firmness with strong relationship management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances via phone and email</li><li>Maintain accurate collection notes and documentation</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Coordinate with project managers and accounting teams</li><li>Review contracts and payment terms</li><li>Assist with lien documentation and collection escalation when needed</li><li>Support AR reporting and cash flow forecasting</li></ul>
The Credits and Collections Coordinator is responsible for assisting with the invoicing and pricing process for customer orders, ensuring accuracy and compliance with internal protocols. This includes daily invoice verification, applying freight and extra charges, and placing orders on hold when necessary. <br>Responsibilities and Essential Functions: <br>• Manage daily invoicing: ensure all orders are priced, apply freight, place unpriced or PAS orders on hold, and email non-EDI invoices to customers; confirm delivery of extra charges when applicable<br>• Process weekly trouble settlements, including pricing, redelivery, and related fees<br>• Contact customers weekly to coordinate PAS returns<br>• Apply freight and additional charges to all restock orders weekly<br>• Price PAS orders and process returns weekly<br>• File truck claims as needed<br>• Support AR by investigating large cash receipt shortages and applying unidentified credits<br>• Apply daily pricing or quality credits to orders per sales team <br>• Assist AP in resolving discrepancies on brokerage, purchased product, and outside purchase bills<br><br>Required Knowledge, Skills, Qualifications, Experience: <br>• Bachelor’s degree in Accounting, Finance, Economics or related field <br>• 3-5 + Years of experience in accounting or finance-related role<br>• Understanding of invoicing, billing processes, order reconciliation, and settlements <br>• Proficiency in accounting software and Microsoft Suite (Outlook, Excel) <br>• Experience with ERP<br>• Attention to detail, problem-solving skills, and organization abilities <br>• Ability to manage daily and weekly tasks independently and meet strict deadlines<br>• Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment<br>• Ability to work independently while collaborating with cross-functional teams <br>• Willingness to learn, adapt, and ask insightful questions to gain clarity
<p>A professional services firm in Carlsbad is seeking a detail-oriented <strong>Collections Specialist</strong> to manage customer accounts while maintaining a high level of professionalism and discretion. This role focuses on relationship-based collections and is ideal for someone who understands financial processes and values customer experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging and prioritize collection efforts</li><li>Contact clients regarding overdue balances and resolve issues</li><li>Investigate billing disputes and coordinate resolutions</li><li>Document collection activity and maintain accurate records</li><li>Prepare collection reports for leadership</li><li>Collaborate with accounting and client services teams</li><li>Support month-end and audit-related requests</li></ul>
