We are looking for a detail-oriented and customer-focused Customer Service Representative for a Contract position with potential for long-term placement in Pico Rivera, California. This role involves managing customer interactions, processing orders, and maintaining accurate records to support daily operations. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers an excellent opportunity to grow your skills.<br><br>Responsibilities:<br>• Greet customers at the door and provide excellent customer service during their visit.<br>• Log all incoming orders into a daily tracking system, retrieve relevant documents, and distribute them to the appropriate department.<br>• Communicate with customers to confirm incoming orders, ensuring a response time of 30 minutes or less.<br>• Organize and file job jackets into designated filing cabinets for easy retrieval.<br>• Create production tickets with detailed box specifications and generate load tags to support backend operations.<br>• Process sales orders and delivery tickets with accuracy, including adjusting or creating parts as necessary.<br>• Enter and update sales orders in the system, ensuring all details are correctly documented and printed.<br>• Maintain accurate logs for all completed backend tasks and processed sales orders.<br>• Collaborate with team members to address customer inquiries and resolve any issues effectively.
<p>Robert Half is actively seeking an upbeat and detail-oriented <strong>Bilingual Vietnamese Customer Service Representative</strong> for a temp-to-hire opportunity with our client in Covina, CA. This role will focus on delivering exceptional service, ensuring customer satisfaction, and bridging effective communication between the company and its Vietnamese-speaking clients. If you're a proactive problem solver with strong communication skills, this opportunity could be a great fit!</p><p><strong>Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service while addressing inquiries, concerns, and requests via phone, email, or in person.</li><li>Act as a liaison between clients and internal teams, facilitating clear and concise communication in English and Vietnamese.</li><li>Assist clients with order processing, returns, account updates, and product information.</li><li>Resolve customer complaints promptly and escalate complex issues to appropriate departments for resolution.</li><li>Maintain and update customer records in the company’s CRM system with accuracy.</li><li>Collaborate with cross-functional teams to ensure customer needs are met efficiently.</li><li>Contribute to process improvements to enhance customer service delivery.</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>Robert Half is currently seeking a dedicated and customer-focused <strong>Customer Service Representative</strong> to join a dynamic manufacturing company in Pico Rivera. This temp-to-hire opportunity is ideal for a proactive individual who excels in a fast-paced environment and takes pride in providing exemplary customer support. As a key point of contact for clients and customers, you'll be responsible for managing inquiries, resolving issues, and ensuring smooth communication between internal departments and external stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Provide outstanding customer service by responding to inquiries via phone, email, and other communication channels promptly and professionally.</li><li>Process customer orders accurately, ensuring they meet company timelines and guidelines.</li><li>Maintain accurate customer records and accounts in the company’s database or CRM system.</li><li>Investigate and resolve product or service issues, providing effective solutions to ensure customer satisfaction.</li><li>Coordinate with internal teams, including sales, shipping, and production, to ensure customer requirements and delivery schedules are met.</li><li>Communicate product information, pricing, and availability to customers in a clear and concise manner.</li><li>Prepare and distribute quotes, order confirmations, and follow-up correspondence as needed.</li><li>Monitor and track the status of customer orders to proactively identify and address potential delays or issues.</li><li>Support other administrative tasks as needed, including filing, data entry, and report preparation.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
<p>We are seeking a highly skilled and adaptable <strong>Senior Accounting/AP Floater</strong> to support our financial operations during our ERP go-live and hyper care phase. This temporary contract role will serve as a key contributor to <strong>Accounts Payable and cross-functional accounting support</strong>, ensuring smooth operations while providing expertise across invoice processing, reconciliations, reporting, and issue resolution within <strong>SAP S4</strong>.</p><p>This role requires a seasoned professional who can step in as needed, take ownership of tasks ranging from transactional to analytical, and serve as a reliable resource across multiple accounting functions.</p><p><br></p><p><strong>Contract Details</strong></p><ul><li><strong>Location:</strong> El Segundo, CA (Hybrid: 3–4 days onsite/week).</li><li><strong>Schedule:</strong> Full-time, temporary through <strong>December 2025</strong>, with possibility of extension.</li></ul><p><strong>Summary of Responsibilities</strong></p><ul><li>Support <strong>AP operations</strong> including vendor payments, month-end and year-end close, auditing inquiries, and ERP implementation.</li><li>Perform transaction research, analysis, audits, reconciliations, and resolution of complex payment and vendor issues.</li><li>Apply accounting principles to analyze financial information and oversee control of accounts, expenses, tax payments, and vendor records.</li><li>Respond to auditing and customer inquiries.</li><li>Support other departments including <strong>Travel Accounting</strong> and <strong>General Accounting</strong> as needed.</li><li>Collaborate with system support teams to identify and implement solutions.</li><li>Uphold company values of <strong>Mission Success, Technical Excellence, Integrity, and Commitment to People</strong>.</li></ul><p><br></p><p><strong>Key Functions</strong></p><ul><li>Manage general accounting functions with strong knowledge of <strong>PO process and vendor payments</strong> (invoices, recurring payments, loan payments).</li><li>Track cash activity and coordinate <strong>daily wire transfers</strong>.</li><li>Prepare <strong>monthly reconciliations</strong>, journal entries, and account analysis.</li><li>Analyze audit requests, aging reports, and unfiled reports.</li><li>Research and resolve accounting and vendor-related issues.</li><li>Support monthly accruals, account reconciliations, ad hoc reporting, and special projects.</li><li>Assist with <strong>annual 1099 reporting and filing</strong>.</li><li>Provide documentation and follow-up on implemented changes.</li></ul>
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
<p>We are looking for a dedicated Customer Service Associate to join a Jewish non-profit organization. This is a 3-month contract position lasting until December 2025. You will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues through effective communication channels. This role requires a proactive individual with excellent interpersonal skills and the ability to manage multiple tasks efficiently. Hours are 8am-4pm and pay is up to $23/hr.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via email, phone, and other communication channels.</p><p>• Manage and organize customer correspondence to ensure timely and accurate responses.</p><p>• Maintain detailed records of customer interactions and solutions provided.</p><p>• Resolve customer issues by identifying their needs and offering appropriate solutions.</p><p>• Collaborate with team members to improve service processes and customer satisfaction.</p><p>• Communicate clearly and effectively to establish a positive rapport with customers.</p><p>• Handle incoming phone messages and direct them to the appropriate department as needed.</p><p>• Monitor and follow up on unresolved customer concerns to ensure resolution.</p><p>• Provide feedback to management on recurring customer issues to enhance service offerings. </p>
We are looking for a detail-oriented Sales Support team member with technical expertise in diesel generators to join our team on a contract basis. This position is based in Long Beach, California, and requires a dedicated individual who can assist customers with sourcing and purchasing technical parts, while providing exceptional customer service. The ideal candidate will have in-depth knowledge of diesel generator systems and a proven ability to help clients navigate technical challenges effectively.<br><br>Responsibilities:<br>• Assist clients in identifying and selecting appropriate parts for diesel generator systems, ensuring their technical needs are met.<br>• Provide detailed product information and recommendations to customers, promoting suitable accessories and related items.<br>• Act as a technical resource by explaining specifications, applications, and maintenance procedures for diesel generator components.<br>• Manage parts sourcing through inventory or approved vendors, ensuring timely availability of high-demand items.<br>• Educate clients on installation, troubleshooting, and maintenance processes, referring them to service technicians or manuals when necessary.<br>• Address customer concerns regarding generator performance by diagnosing issues and suggesting appropriate solutions.<br>• Maintain accurate documentation of customer interactions, orders, quotes, and warranty claims using company systems.<br>• Collaborate with inventory teams and suppliers to ensure stock levels align with client demand and business needs.<br>• Stay informed about industry developments, new products, and competitive trends in diesel generator technology.
<p>Behind every successful company is a person (or team) who keeps clients feeling valued, supported, and understood. Our client in <strong>Carlsbad</strong> is seeking a <strong>Client Services Coordinator</strong> — a role designed for someone who thrives on building relationships, managing details, and ensuring nothing falls through the cracks. This isn’t a job where you’re buried in spreadsheets all day. Instead, you’ll be at the center of the action — coordinating between departments, scheduling projects, communicating updates to clients, and making sure everyone is aligned. Think of it as being both the air traffic controller and the friendly voice guiding clients through the process. The ideal candidate loves organization, excels at communication, and has the ability to switch gears quickly without losing focus. If you enjoy being the “glue” that keeps a team connected and a client happy, this role offers both challenge and reward.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Be the main point of contact for clients — answering questions, providing updates, and following through on commitments.</li><li>Coordinate schedules for meetings, service delivery, installations, and follow-ups.</li><li>Track and monitor project milestones, ensuring that deadlines are met and clients are kept informed.</li><li>Maintain accurate client records, service logs, and reporting tools.</li><li>Partner with internal teams (sales, operations, accounting) to troubleshoot issues and deliver seamless service.</li><li>Proactively identify areas to improve the client experience, offering feedback and solutions to leadership.</li><li>Capture and share client insights to help the company continuously evolve its services.</li></ul>
<p>*This is a long-term contract opportunity that will be working onsite in Southern California 4 days a week. Great team and amazing team environment.</p><p><br></p><p>As a Senior Qualtrics Developer/Subject Matter Expert, this person will perform the following tasks, but not limited to:</p><p>• Application design, development, and production support for multiple large projects using Qualtrics technologies.</p><p>• Conduct development workstreams, from design through testing and deployment, often working with junior members of the team both offshore and onshore.</p><p>• Ensure adherence and constant improvement to the SDLC process and best practices through the development, testing, and support phases, including code reviews, mentoring, and policy governance</p><p>• Participate in daily Scrum sessions as an Agile team member.</p><p>• Identify enhancements through customer interaction and work directly with them to provide solutions.</p><p>• Define systems architecture, design techniques, and development standards to support cross-functional, multi-system solutions that scale and are flexible to meet the future needs of the organization.</p><p>• Research and resolve Qualtrics application issues in test and production environments.</p><p>• Evaluate the daily and monthly batch process to improve performance and shorten the critical path window.</p><p>• Perform Impact Analysis across multiple Qualtrics platforms and applications.</p><p>• Deliver complete documentation for estimates, design, and development.</p><p>• On-call for production support during off-office hours (night and weekends).</p><p>• Create timelines and development goals.</p><p>• Provide technical leadership.</p><p>• Testing the stability and functionality of the application.</p><p>• Writing documents and providing technical guidance/training to other developers.</p><p>• Maintain the security and integrity of the application software.</p><p>• Perform code review. The job includes other duties and responsibilities assigned by management.</p><p>• Play the role of a Subject Matter Expert for the Qualtrics applications.</p>
