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4 results for Product Support Specialist in Ontario, CA
- Redondo Beach, CA
- onsite
- 20 - 22 USD / Hourly
- We are looking for a success-driven and knowledgeable Customer Support Specialist to join our team in Redondo Beach, California. In this role, you will provide exceptional support to customers, focusing on electric bikes and ensuring their satisfaction with our products and services. This is a fantastic opportunity to combine your expertise in e-bikes with a customer-oriented mindset in a fast-paced and innovative environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.<br>• Provide expert advice and solutions to customers regarding e-bike functionality, features, and troubleshooting.<br>• Assist customers in resolving connectivity issues and other technical challenges with their e-bikes.<br>• Maintain accurate and detailed records of customer interactions and resolutions in the system.<br>• Collaborate with internal teams to address and resolve customer concerns effectively.<br>• Guide customers through the purchasing process, offering support with product selection and order placement.<br>• Stay up-to-date on the latest e-bike technologies and company offerings to provide accurate information.<br>• Deliver exceptional customer service, ensuring a positive experience at every touchpoint.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.<br>• Work efficiently in a dynamic environment, balancing multiple tasks and priorities.
- 2026-04-14T00:00:00Z
- Beverly Hills, CA
- onsite
- Temporary
- 35.625 - 41.25 USD / Hourly
- <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
- 2026-04-03T00:00:00Z
- Beverly Hills, CA
- onsite
- Temporary
- 40 - 55 USD / Hourly
- <p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Technical Support Specialist for a Municipality with a background in the Public Sector (or interest in supporting City Org). If this sounds like your background, then this Sr. Technical Support Specialist role is for you. For this opportunity, you will work onsite in West LA, CA area.</p><p><br></p><p><strong>Position</strong>: Senior Technical Support Specialist (Municipal & IT)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Public Safety Systems + Microsoft Tech Support</p><p><strong>Onsite/Remote</strong>: <em>Onsite</em></p><p><strong>Company:</strong> Public Sector / Public Safety / Fire Department / City Hall / Local Gov / Municipality</p><p><br></p><p><strong>JD:</strong></p><ul><li><strong>Focus</strong>: Tech & Systems Support for Fire, Dispatch, Public Safety, Org Users</li><li><strong>Learning Opportunities</strong>: Ambulances/Vehicles, Drones, Dispatch, Public Safety, City Hall, Fire Dept Tech – New / Exciting Projects & Technologies</li><li><strong>General IT & Microsoft Support</strong>: Broken Laptop/PC Issues, Endpoints & Peripherals, Office Automation (Desktop/Printer, Email Flow, System Design) | Windows/PC, M365, File Shares & Archiving, Teams AV Conference Meetings</li><li><strong>Vehicle Techn Support</strong>: Battalion Vehicles, Fire Trucks (Mobile Devices / Tablets built into Vehicles - Radio/Wi-Fi/Cellular)</li><li><strong>White-Glove Support</strong>: Uniform Commanders, Battalion Chiefs, Executives | Vendor Management</li><li><strong>Public Sector/Safety Tech</strong>: CADs, RMS, Body/Dash Cams, Radio, Vehicle Systems, LPR, CCTV</li></ul><p><strong>Benefits</strong>:</p><ul><li><em>Sign-On/Annual Bonus</em></li><li><em>M/D/V</em></li><li><em>Holiday Pay (12/yr)</em></li><li><em>Vacation Pay (10/yr)</em></li><li><em>Admin or Sick Leave (10/yr)</em></li><li><em>Life/Disability, Retirement</em></li><li><em>Comp Program ($50/Month)</em></li></ul>
- 2026-04-03T00:00:00Z
- La Mirada, CA
- onsite
- Permanent
- 83000 - 86000 USD / Yearly
- <p>We are looking for a dynamic Field Marketing Specialist to join our team in La Mirada, California. This role focuses on creating impactful marketing strategies and supporting sales efforts within the hospitality and commercial sectors. The ideal candidate will bring creativity, organizational excellence, and a passion for driving engagement through tailored campaigns and events.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute account-based marketing strategies tailored to hospitality and commercial clients.</p><p>• Collaborate with sales teams to customize presentations and marketing assets for target accounts and regional initiatives.</p><p>• Plan and coordinate major tradeshows, regional events, and showroom activations, ensuring brand consistency and effective messaging.</p><p>• Create and deploy sales enablement tools, including sample kits and product-specific resources, to support field teams.</p><p>• Gather market intelligence by engaging with designers, partners, and sales teams to identify trends and inform future strategies.</p><p>• Facilitate cross-functional collaboration with creative, content, and social teams to align marketing assets with campaign objectives.</p><p>• Ensure seamless execution of field-level marketing initiatives by managing timelines, logistics, and communication.</p><p>• Provide structured feedback to internal teams to optimize messaging, positioning, and marketing strategies.</p><p>• Support product launches by translating technical features into practical, market-ready selling tools.</p><p>• Travel as needed to oversee regional activations, tradeshows, and field events.</p>
- 2026-03-23T00:00:00Z