<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
We are on the search for a Software Engineer to join our team located in Oyster Bay, New York. The role encompasses processing customer applications, maintaining customer records, and resolving customer inquiries. The Software Engineer will also monitor customer accounts and take suitable action.<br><br>Responsibilities<br>• Develop and test software using VB or Objective C<br>• Implement systems design and software development<br>• Conduct unit testing and integrated system testing<br>• Develop databases using Oracle and/or SQL<br>• Work collaboratively within a team or independently as required<br>• Handle customer inquiries and resolve them efficiently<br>• Process customer credit applications with accuracy<br>• Maintain customer credit records meticulously<br>• Monitor customer accounts and take necessary action<br>• Gain knowledge of Inventory and Manufacturing-related systems
We are looking for a skilled Technical Engineer to join our team in Westbury, New York. This is a Contract-to-permanent position that offers an excellent opportunity to contribute to innovative projects involving structured cabling, audio-visual systems, and sound masking solutions. If you are passionate about technology and thrive in a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and submit detailed proposals for structured cabling, audio-visual systems, and sound masking projects using Blue Beam software.<br>• Collaborate with cross-functional teams to ensure seamless integration of electronic components into project designs.<br>• Manage and maintain Active Directory environments to support organizational needs.<br>• Configure and troubleshoot Microsoft Exchange for optimal communication and data management.<br>• Implement and oversee Palo Alto Firewall configurations to ensure network security.<br>• Analyze system requirements and recommend appropriate integration solutions.<br>• Provide technical support for hardware and software issues, ensuring timely resolution.<br>• Conduct system testing and validation to guarantee reliability and performance.<br>• Document all technical procedures and project progress for future reference.
<p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
We are looking for a skilled Systems Engineer to join our team in Jersey City, New Jersey. The ideal candidate will oversee the administration and optimization of enterprise IT systems, ensuring seamless operation across physical servers, storage solutions, virtualization platforms, and cloud environments. This role requires a proactive approach to system management, security, and compliance, as well as the ability to contribute to strategic IT initiatives and projects.<br><br>Responsibilities:<br>• Manage and maintain physical servers, including Dell and Nutanix hardware, ensuring optimal performance and reliability.<br>• Administer enterprise storage solutions such as Dell PowerScale and Pure Storage to support organizational data needs.<br>• Oversee hyperconverged infrastructure platforms, including Dell vxRail and Nutanix, to streamline operations.<br>• Implement and manage virtualization technologies like VMware ESXi, Nutanix, and Microsoft Hyper-V.<br>• Configure and secure networking equipment, including Fortinet and SonicWall firewalls, switches, and wireless systems.<br>• Monitor and manage endpoint security tools like SentinelOne and CrowdStrike to protect organizational assets.<br>• Develop and maintain backup and disaster recovery solutions using platforms such as Rubrik, Cohesity, and Druva.<br>• Administer Windows Server environments, including failover clustering, and manage Linux systems such as Ubuntu and Debian.<br>• Manage cloud infrastructure on Azure and ensure integration with on-premises systems.<br>• Handle Microsoft 365 tools, including Exchange Online, Teams, SharePoint, and EntraID, to support productivity and collaboration.
<p>Position Summary</p><p>We’re looking for a Sr. SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p>Top Responsibilities</p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to oversee and optimize the IT operations of our organization. The ideal candidate will possess a strong background in Jack Henry technologies, extensive leadership experience in managing IT departments, and the ability to steer dynamic teams through multiple ongoing projects in a fast-paced environment. Additionally, the successful candidate will demonstrate financial acumen related to budget preparation, monitoring, and vendor negotiations.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong> Lead and manage an IT department with diverse teams, fostering collaboration, skill development, and accountability to achieve project milestones and deliverables.</li><li><strong>Jack Henry System Management:</strong> Utilize expertise in Jack Henry financial technology solutions to ensure proper implementation, maintenance, and optimization of systems supporting banking, credit union operations, financial transactions, and business process automation.</li><li><strong>Project Oversight:</strong> Coordinate and prioritize ongoing IT projects, ensuring timely completion while maintaining high standards of quality and performance.</li><li><strong>Budgeting & Financial Management:</strong> Prepare, track, and manage the department’s budget while optimizing costs through effective vendor negotiations.</li><li><strong>Strategy Development:</strong> Advise senior leadership on technology strategies to ensure scalability, security, and compliance with industry regulations.</li><li><strong>Vendor Relationship Management:</strong> Establish and maintain strong relationships with external vendors to maximize the organization’s return on investment.</li><li><strong>Problem Solving:</strong> Analyze and address IT challenges promptly while minimizing disruptions to workflows.</li><li><strong>Staff Training & Development:</strong> Upskill and motivate team members to bridge technology gaps and enhance expertise within the department.</li></ul>
We are in search of a Platform Engineer to join our team in Jersey City, New Jersey. As a Platform Engineer, you will be integral to the design, implementation, and management of our cloud-based infrastructure. You will collaborate with various teams including development, security, and operations, to ensure our platform is reliable, scalable, and secure.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams to make improvements to the infrastructure<br>• Automate infrastructure management and provisioning with the use of Terraform<br>• Design, deploy, and maintain applications in containers using Kubernetes and Docker<br>• Manage our cloud infrastructure on AWS, with a focus on scalability, security, and cost-efficiency<br>• Implement best practices in networking, security, and system architecture<br>• Monitor system performance and resolve any infrastructure-related issues<br>• Optimize Continuous Integration and Continuous Deployment (CI/CD) pipelines for efficient deployment and scaling of applications
<p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
<p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
Key Responsibilities:<br>● Integration Design and Development: Gathers and analyzes business requirements to design and build robust and scalable integrations using Workday's suite of integration tools, including, but not limited Workday Studio, Enterprise Interface Builder (EIB), and Cloud Connect.<br>● System Maintenance and Support: Proactively monitors the health and performance of existing integrations, troubleshoots and resolves any errors or failures in a timely manner. This includes performing root cause analysis and implementing preventative measures.<br>● Collaboration and Consultation: Works closely with business analysts, application owners, and third-party vendors to understand data requirements and ensure that integrations meet the needs of all stakeholders. Provides technical guidance and expertise on best practices for Workday integrations.<br>● Testing and Deployment: Develops and executes comprehensive test plans for all new and modified integrations to ensure data accuracy and integrity. Manages the deployment of integrations to production environments, following established change management processes.<br>● Documentation and Reporting: Creates and maintains detailed technical documentation for all integrations, including data mappings, transformation logic, and error handling procedures. Develops and distributes reports on integration performance and key metrics.<br>● Staying Current: Keeps abreast of the latest Workday features and functionality, particularly in the area of integrations, and recommends opportunities for process improvements and system enhancements.<br>Required Qualifications:<br>● Bachelor's degree in Computer Science, Information Technology, or a related field.<br>● Proven experience working with Workday integrations and People Systems, including hands-on experience with Workday Studio, EIBs, and Cloud Connect.<br>● Strong understanding of web services (SOAP, REST), XML, XSLT, and other integration technologies.<br>● Excellent analytical and problem-solving skills with a keen attention to detail.<br>● Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical audiences.<br>● Ability to manage multiple priorities and work independently in a fast-paced environment.<br>Desired Skills and Experience:<br>● Workday Integration certification is highly preferred.<br>● Experience with other People Systems<br>● Knowledge of programming languages such as Java or Python.<br>● Familiarity with data security and privacy best practices.<br>● Experience in project management methodologies.
<p>In this role, you will design, develop, and maintain critical applications while ensuring optimal performance and functionality. You will collaborate closely with various teams to create innovative software solutions and provide technical expertise in troubleshooting and enhancing systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Design, develop, and maintain core software applications to ensure high performance, reliability, and scalability.</li><li>Write, implement, and manage clean, efficient, and well-documented source code.</li><li>Partner with cross-functional teams to build and deploy prototype applications across multiple platforms.</li><li>Integrate software components and systems through function calls to ensure seamless interoperability.</li><li>Collaborate with management to analyze business processes and identify application or system requirements.</li><li>Diagnose and resolve production issues, ensuring minimal downtime and optimal functionality.</li><li>Research, evaluate, and implement new software solutions and reporting tools as needed.</li><li>Provide technical support and implement enhancements to improve system performance and user experience.</li><li>Develop and optimize database queries to support reporting and data analysis needs.</li></ul>
<p>The DevOps Engineer will maintain and build out the existing CI/CD pipeline, which is currently built upon the Atlassian and other third-party tools. Ideally, the candidate will also serve as the primary release engineer.</p><p><br></p><p><strong>Job Scope and Major Responsibilities:</strong></p><p>• Maintain the existing pipeline, which is currently architected with the following tools: Source repository (Bitbucket), Build server (Bamboo), Deployments (Octopus Deploy). The current branching strategy is a modified form of GitFlow.</p><p>• Ensure that build and deploy plans are developed for all critical applications that are not currently automated.</p><p>• Serve as the primary release engineer, ensuring that code repositories are well maintained, and that release branches are created and maintained in an appropriate manner.</p><p>• Will need to work well across departments, in close coordination with members of the Development and QA teams.</p><p>• Document and demonstrate solutions by producing flowcharts, layouts, diagrams, charts, and any other documentation as necessary.</p><p><br></p><p><strong>Performance Criteria:</strong></p><p>This role is evaluated by the accuracy and effectiveness of relevant reporting as well as timely communication with customers and internal teams. Achieving performance targets for individual programs is critical for assessing this role’s performance.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Front-End Developer to join our dynamic team in White Plains, New York. In this role, you will design and implement user-facing applications with precision and creativity, ensuring an optimal user experience. This position offers an exciting opportunity to work with cutting-edge technologies and collaborate on innovative projects.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain responsive and scalable front-end applications using Next.js 14, React.js, and TypeScript.</p><p>• Implement clean and efficient code following best practices for AI-driven web solutions.</p><p>• Collaborate with designers and backend developers to create seamless user interfaces.</p><p>• Optimize performance and accessibility across multiple devices and browsers.</p><p>• Stay updated on emerging technologies and incorporate them into development processes.</p><p>• Utilize CSS frameworks such as Tailwind to ensure consistent styling and design.</p><p>• Lead code reviews to ensure high-quality deliverables and provide guidance to less experienced team members.</p><p>• Troubleshoot and resolve front-end issues to maintain system integrity.</p><p>• Coordinate with cross-functional teams to align project goals and timelines.</p>
Job Overview We are seeking a highly skilled Full Stack Developer with expertise in Perl to join our team. The ideal candidate will be responsible for developing and maintaining a registration-based portal with a multi-tenant database structure. This application is hosted on AWS, using PostgreSQL as the primary database. This role involves full-stack development, including both back-end logic and front-end implementation. The position requires working within a Waterfall development environment, ensuring clear documentation, structured processes, and rigorous testing. Key Responsibilities Develop & Maintain: Design, develop, and maintain robust full-stack applications using Perl for backend logic. Database Management: Work with PostgreSQL, designing and optimizing database queries, ensuring efficiency in a multi-tenant architecture. AWS Hosting: Manage and optimize application hosting on AWS (EC2, S3, RDS, etc.). Front-End Development: Implement front-end interfaces and workflows, ensuring usability and performance. Code Review & Testing: Conduct thorough code reviews and ensure high-quality releases following Waterfall methodology. Collaboration: Work closely with business analysts, project managers, and QA teams to define requirements and deliver solutions. Security & Compliance: Implement security best practices, ensuring compliance with relevant industry standards.
<p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
We are looking for a skilled DevOps Engineer to join our team in Princeton, New Jersey. In this role, you will be responsible for implementing and managing infrastructure solutions while ensuring system reliability and scalability. The ideal candidate thrives in dynamic environments, takes initiative, and is comfortable working with evolving requirements.<br><br>Responsibilities:<br>• Design, deploy, and manage Kubernetes-based container orchestration systems.<br>• Develop and maintain CI/CD pipelines using tools like Jenkins to streamline software delivery.<br>• Configure and manage cloud infrastructure, particularly on AWS, to ensure optimal performance.<br>• Create and monitor networking solutions to support system connectivity and security.<br>• Utilize Terraform and Terragrunt to automate infrastructure provisioning and management.<br>• Write and maintain scripts in Python and Bash to support system automation and maintenance.<br>• Implement configuration management using tools such as Ansible.<br>• Troubleshoot and resolve system issues to maintain high availability and reliability.<br>• Collaborate with cross-functional teams to support development and operational needs.<br>• Adapt quickly to changing requirements and independently find solutions to complex challenges.
We are looking for a skilled Fullstack Engineer to join our dynamic team in New York, New York. In this role, you will contribute to building innovative solutions that enhance the car-buying process by collaborating across multiple teams and technology stacks. This opportunity is perfect for a developer with a passion for creating user-centric features and working in a fast-paced, startup environment.<br><br>Responsibilities:<br>• Develop and implement new features from concept to deployment, ensuring they meet user needs and business goals.<br>• Navigate various repositories and tech stacks, acting as a versatile contributor across the codebase.<br>• Design scalable and high-performing systems that simplify the car-buying experience.<br>• Collaborate with stakeholders, including car manufacturers, dealers, and buyers, to create impactful solutions.<br>• Partner with designers, product managers, and other engineers to enhance the platform's functionality and user experience.<br>• Participate in architectural discussions and decisions to drive technical innovation.<br>• Ensure timely delivery of high-quality code while adhering to best practices.<br>• Utilize cloud platforms to develop and maintain robust and reliable systems.<br>• Troubleshoot and resolve technical issues, ensuring smooth system operation.
We are offering an exciting opportunity for a Full Stack Developer to join our team in the Financial Services industry, based in Princeton, New Jersey. In this role, you will be deeply involved in the design, development, and implementation of systems that support various complex operational functions. You will also have a direct collaboration with business users, providing hands-on application development and ensuring high-quality and efficient web applications.<br><br>Responsibilities:<br>• Collaborate directly with business users for the analysis and assessment of business and system requirements across various functional disciplines.<br>• Design, develop and implement systems that support trading, help desk, surveillance, clearing, business intelligence, finance, and other complex middle and back office operational systems.<br>• Participate in hands-on application development, demonstrating a strong desire to be in-the-code.<br>• Define the back-end REST APIs for the features of the services being built.<br>• Employ your expertise in core Java and JEE technologies, and your in-depth knowledge of one or more application frameworks such as Spring Boot.<br>• Utilize your skills in web development tools and languages such as Angular, HTML5, CSS, and Javascript.<br>• Work on complex database design and SQL tasks.<br>• Handle Linux and shell scripting tasks.<br>• Work with the team to define test cases, and write unit, integration, and end-to-end tests.<br>• Adhere to industry-standard architecture design methodologies and processes.<br>• Display strong written and oral communication skills, being self-directed and motivated to work in a fast-paced team-oriented environment.
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
We are looking for an experienced ERP/CRM Developer to join our dynamic team in Hauppauge, New York. In this role, you will leverage your expertise in Infor CloudSuite Industrial (SyteLine) and related technologies to design, develop, and maintain solutions that support critical business processes. This position offers the opportunity to collaborate with cross-functional teams, contribute to innovative projects, and drive impactful improvements across the organization.<br><br>Responsibilities:<br>• Design and develop customizations, integrations, and reports for the Infor CloudSuite Industrial (SyteLine) system to address business needs.<br>• Collaborate with stakeholders to gather, analyze, and document technical and business requirements for new projects and system enhancements.<br>• Participate in the full software development lifecycle, including coding, testing, deployment, and ongoing maintenance.<br>• Troubleshoot and resolve system issues, perform upgrades, and ensure optimal performance of applications.<br>• Conduct thorough testing of modifications and maintain comprehensive documentation of development processes.<br>• Support data migration and integration efforts between SyteLine and other enterprise systems.<br>• Evaluate emerging technologies and tools to enhance development efficiency and improve system capabilities.<br>• Mentor less experienced developers and contribute to the establishment of best practices and development standards.<br>• Work closely with IT and business teams to identify opportunities for automation and process optimization.<br>• Assist in planning and executing system testing, including regression testing and user acceptance testing.
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
<p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
We are seeking a talented and experienced Network Engineer with 5+ years of hands-on experience in managing and maintaining complex network infrastructure. As a Network Engineer, you will be responsible for designing, implementing, and supporting our network systems while ensuring high availability, performance, and security. The ideal candidate will have a strong background in Palo Alto, Cisco ASA Firepower, AnyConnect VPN, along with expertise in routers/switches, VoIP, IPD/IDS, and Solar Winds SEM. CCNA certification is required for this position. <br> <br> <br> Responsibilities: <br> Design, deploy, configure, and maintain network infrastructure components, including routers, switches, firewalls, and VPN concentrators. Collaborate with cross-functional teams to develop network solutions that meet business requirements and ensure seamless connectivity. Monitor network performance, troubleshoot issues, and implement necessary corrective actions to minimize downtime and optimize network performance. Implement and manage Palo Alto and Cisco ASA Firepower security appliances to safeguard the network against potential threats and vulnerabilities. Configure and maintain VoIP systems, ensuring voice quality and reliability across the organization. Administer VPN services, including site-to-site and remote access VPN connections. Deploy and manage IPD/IDS solutions to detect and mitigate network intrusions. Monitor and analyze network traffic using Solar Winds SEM (Security Event Manager) to identify security incidents and implement appropriate countermeasures. Collaborate with vendors and service providers to ensure timely resolution of network-related issues and maintain effective relationships. Stay up to date with industry trends and emerging technologies to recommend network enhancements and implement best practices.
<p>We are on the lookout for a Data Engineer in Basking Ridge, New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
