We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p>Robert Half is partnering with one of its ecommerce clients for an Accounts Receivable Specialist. Local to Monmouth County and pride themselves on a wonderful work environment - anyone with strong AR/billing/cash apps experience please feel free to apply!</p><p> </p><p>Responsibilities:</p><p>• Handle the end-to-end accounts receivable process, including invoicing, collections, and cash application.</p><p>• Follow up with clients to ensure timely payments and resolve any discrepancies or outstanding balances.</p><p>• Accurately apply incoming payments to customer accounts while maintaining detailed records.</p><p>• Prepare and distribute invoices to customers in accordance with company policies.</p><p>• Monitor cash activity and ensure proper reconciliation of accounts.</p><p>• Collaborate with internal departments to address billing issues and improve processes.</p><p>• Maintain detailed documentation of all communications and transactions related to accounts receivable.</p><p>• Generate and analyze reports to track accounts receivable performance and identify areas for improvement.</p><p>• Ensure compliance with company policies and industry standards in all receivable activities.</p>
<p>Accounts Payable Specialist opportunity available for individual who thrives in a busy office, and who enjoys working within a team environment. The ideal candidate will be responsible for maintaining accurate financial records, reconciling accounts, and ensuring the smooth operation of accounts payable and receivable processes. This role requires someone with a strong understanding of bookkeeping principles and proficiency in relevant tools.</p><p><br></p><p><br></p><p>• Perform regular account reconciliations to ensure accuracy and resolve discrepancies.</p><p>• Manage accounts payable processes, including reviewing invoices and processing payments.</p><p>• Oversee accounts receivable tasks, such as generating invoices and tracking payments.</p><p>• Conduct bank reconciliations to maintain up-to-date financial records.</p><p>• Analyze accounts and perform month-end closing activities.</p><p>• Maintain accurate bookkeeping records and ensure compliance with financial regulations.</p><p>• Enter financial data into accounting software with precision and attention to detail.</p><p>• Utilize QuickBooks and Microsoft Excel to organize and analyze financial information.</p><p>• Support audit preparation by providing necessary financial documentation.</p>
We are looking for a detail-oriented Medical Accounts Receivable Specialist to join our team in Doylestown, Pennsylvania. In this long-term contract position, you will play a vital role in managing Medicare billing, insurance claims, and patient accounts to ensure the financial stability of the organization. This opportunity is ideal for professionals with expertise in medical billing processes and a commitment to resolving accounts efficiently and accurately.<br><br>Responsibilities:<br>• Manage Medicare billing operations, ensuring all patient accounts are handled with accuracy and compliance.<br>• Submit electronic and paper insurance claims following payer guidelines and regulatory requirements.<br>• Process patient claims promptly and oversee account management to maintain compliance standards.<br>• Conduct timely follow-ups on payments to resolve outstanding balances, collaborating with stakeholders as necessary.<br>• Regularly review work lists to prioritize accounts requiring immediate attention and action.<br>• Work assigned accounts diligently until they are fully resolved, maintaining detailed documentation throughout the process.<br>• Analyze remittances to confirm that charges processed or paid align with insurance contracts and fee schedules.<br>• Utilize and interpret billing forms such as UB04 and 1500 to ensure proper claim submission and resolution.<br>• Leverage electronic medical record systems and billing software to streamline account management and reporting.
<p>We are seeking a highly skilled <strong>Accounts Payable Specialist</strong> with a minimum of 3 years of relevant experience to join our team for a 4–6 month onsite project. The ideal candidate will have hands-on experience with large ERP systems and advanced Excel skills. If you are detail-oriented, possess a strong understanding of AP processes, and thrive in a structured environment, this is an excellent opportunity to contribute to key operational workflows and gain project-based experience in a collaborative setting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Invoice Processing:</strong> Ensure timely receipt, coding, and payment of vendor invoices while maintaining accuracy and adherence to company policies and guidelines.</li><li><strong>Vendor Management:</strong> Maintain and update vendor records, resolve discrepancies, and foster positive relationships to ensure smooth payment processing.</li><li><strong>Reconciliations:</strong> Perform monthly bank account and ledger reconciliations, ensuring alignment across financial records.</li><li><strong>Expense Reporting:</strong> Process employee reimbursements and corporate credit card payments, verifying documentation and compliance standards.</li><li><strong>ERP System Utilization:</strong> Efficiently manage AP operations using a large ERP system (e.g., SAP, Oracle, NetSuite, or Workday), including system updates and analytical reporting.</li><li><strong>Excel Reporting:</strong> Use Excel for data analysis, including pivot tables, VLOOKUPs, and formula-based tracking of accounts payable metrics.</li><li><strong>Audit Support:</strong> Assist in compiling necessary data for internal and external audits.</li><li><strong>Process Improvement:</strong> Identify and suggest enhancements to existing AP workflows for greater efficiency.</li></ul><p><br></p>
• Tender inbound container drayage shipments to carriers according to set guidelines.<br>• Maintain current SOPs and communicate changes to Midea International Logistics team, customs brokers, inbound team and carriers.<br>• Attain and consolidate carrier tracking reports to integrate into the Daily Inbound Report<br>• Obtain competitive drayage rates for new lanes throughout the year.<br>• Re-dispatch containers to secondary carrier if the first (preferred) carrier performance fails or if preferred carrier rejects the initial tender.<br>• Monitor and resolve issues regarding carrier performance on a daily basis. <br>• Assist ops inbound, sales, finance and compliance teams with attaining any necessary documentation and spot quotes from carriers.<br>• Meet with new drayage service providers and help select carriers that fit Midea needs to grow our carrier network.<br>• Build relationships with Midea drayage carriers.<br>• Monitor and enforce carrier KPI’s.<br>• Lead quarterly in person meetings with each carrier to review performance.<br>• Manage the annual RFQ bid and volume allocation.<br>• Assist with carrier contract negotiations and onboarding new carriers. <br>• Send weekly port newsletter updates to all internal parties.<br>• Able to make quick decisions to resolve issues and minimize accessorial charges.<br>• Ad hoc projects to streamline the process.<br>Required Qualifications<br><br>• Bachelor’s Degree or higher<br>• 3-5 years of carrier management and/or procurement experience<br>• Knowledge of ocean import shipping<br>• Organized, responsible, ability to work independently and as a part of a team<br>• Intermediate Excel and Power Point skills<br><br>Preferred Qualifications<br>• Supply Chain & Logistics knowledge<br>• Advanced Excel and PowerPoint<br>• Advanced problem solving and critical thinking skills.
<p>We are looking for a Loan Closing Support Specialist in the Middlesex County, NJ area. You must have commercial loan closing experience. If you have 2+ years of loan closing experience, experience with commercial loans, and are looking to grow your career, this might be the opportunity for you! </p><p> </p><p>Responsibilities:</p><p>• Prepare and review pre-closing documentation for commercial loans.</p><p>• Organize loan files, verify the accuracy of closing documents, and ensure compliance with all conditions, covenants, and required documentation.</p><p>• Collaborate with Attorneys, Relationship Managers, and other professionals to schedule and facilitate timely loan closings.</p><p>• Set up loan files in alignment with departmental procedures and coordinate closing activities with Loan Administrators.</p><p>• Process post-closing documents and reports.</p><p>• Maintain reference procedures to standardize loan closings, modifications, and conversions.</p><p>• Address customer inquiries and assist with problem-solving related to loan operations.</p><p>• Prepare and manage department reports such as pipeline and closing reports, ensuring accuracy and compliance with regulations.</p>
<p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
<p>We're seeking a highly organized and proactive <strong>Accounting Specialist </strong>to oversee a variety of accounting and clerical tasks. This role supports the accounting department with data entry, invoice processing, account reconciliations, and financial reporting to ensure accuracy and compliance with established procedures. The ideal candidate will be a detail-oriented professional with strong communication skills and the ability to multitask in a fast-paced small business environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and receivable transactions</li><li>Prepare and maintain financial documents, records, and reports</li><li>Reconcile bank statements and other financial accounts</li><li>Assist with month-end and year-end closings</li><li>Enter data into accounting software and databases accurately</li><li>Prepare invoices, expense reports, and purchase orders</li><li>Support audits by providing documentation and answering inquiries</li><li>Monitor financial transactions and ensure proper classification</li><li>Maintain and organize financial filing systems (physical and electronic)</li><li>Perform general administrative and clerical tasks as needed.</li></ul><p><br></p>
We are offering an exciting opportunity in the financial services industry, located in New York, for a Senior Systems Analyst. The role involves technical and functional administration of Workday Financial modules, collaborating with various teams to ensure alignment with organizational goals and compliance standards. <br><br>Responsibilities:<br><br>• Serve as a specialist in Workday Financials, integrating it with internal and third-party systems<br>• Collaborate with stakeholders to translate business requirements into functional and technical specifications<br>• Support the delivery of IT development services across the organization<br>• Oversee the technical administration of Workday, including data loads, troubleshooting, and scheduled tasks<br>• Design and run test plans to confirm that systems meet specified requirements and perform as expected<br>• Develop and maintain documentation for system configurations, processes, and procedures<br>• Monitor and troubleshoot job scheduling issues, ensuring timely execution of critical processes<br>• Create, modify, and support reports and dashboards using tools such as Snowflake and QlikSense<br>• Write and maintain complex SQL queries and scripts to support data analysis, integration, and reporting tasks<br>• Collaborate with developers and architects to design solutions that are scalable, efficient, and compliant with IT best practices<br>• Provide training and mentorship to entry level analysts and business partners.
<p>A high-performing organization with a dynamic, people-first culture is seeking a Payroll & Benefits Manager to oversee and elevate its U.S. payroll operations and full-scope benefits administration. This strategic role will manage one direct report responsible for routine payroll processing. With approximately 500 employees across the U.S., this role calls for an experienced professional who can balance day-to-day oversight with process optimization, analytics, and strategic vendor partnership. The ideal candidate brings deep expertise in multi-state payroll, employee benefits, and a collaborative, solution-oriented approach.</p><p><br></p><p><br></p><p><strong>Payroll Leadership</strong></p><ul><li>Oversee accurate and timely payroll for all U.S. employees using ADP Workforce Now (WFN)</li><li>Guide, mentor, and supervise the payroll specialist responsible for processing</li><li>Lead payroll reporting and analytics; identify trends and recommend process improvements</li><li>Ensure compliance with all federal, state, and local tax regulations</li><li>Serve as internal subject matter expert on payroll policies and procedures</li></ul><p><strong>Benefits Administration</strong></p><ul><li>Manage full-cycle administration of health, retirement, wellness, and ancillary benefit programs</li><li>Act as the primary point of contact for employee benefit inquiries and issues</li><li>Lead annual open enrollment: planning, communication, and employee education</li><li>Maintain strong relationships with external brokers, insurers, and benefits vendors</li><li>Partner with internal compensation and finance teams to align benefits strategy with business objectives</li><li>Monitor benefit costs and prepare detailed reporting and analysis</li><li>Oversee timely and accurate processing of all benefits-related payments</li></ul><p><strong>Compliance & Strategy</strong></p><ul><li>Ensure compliance with ERISA, COBRA, HIPAA, ACA, and other applicable laws</li><li>Participate in audit preparation and completion (EEO-1, Form 5500, etc.)</li><li>Support global mobility functions such as immigration and visa documentation</li><li>Contribute to total rewards initiatives including annual salary reviews, performance bonus administration, and Total Rewards statements</li></ul>
<p>We are seeking a detail-oriented<strong> Attendance Specialist/Family Advocate Assistant</strong> to join our team in Newark, New Jersey. In this long-term contract role, you will play an essential part in maintaining accurate attendance records while supporting initiatives aimed at improving attendance outcomes. This position provides an excellent opportunity to contribute to the education sector by ensuring efficient data processes and fostering meaningful engagement with families.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Manage Attendance Processes:</strong> Oversee the attendance tracking systems to ensure operations are smooth, efficient, and accurate.</li><li><strong>Generate Reports:</strong> Compile and produce detailed, actionable reports based on attendance data for stakeholders.</li><li><strong>Support Family Advocacy:</strong> Alert on-site family advocates when attendance falls below predetermined benchmarks, enabling timely interventions.</li><li><strong>Monitor Attendance Notes:</strong> Review attendance documentation for accuracy, submitting relevant findings for management review and follow-up.</li><li><strong>Analyze Trends:</strong> Examine attendance patterns, identifying root causes for absences to guide strategies toward improvement plans.</li></ul><p>This is a crucial role designed to enhance educational outcomes by bridging data accuracy with family support services. If you're passionate about making a meaningful impact, apply today!</p>
<p>We are looking for an <strong><u>experienced Contracts Manager/Paralegal </u></strong>to join our team on a contract basis. This position requires expertise in reviewing vendor contracts, legal documents, and privacy-related agreements. Based in New York, NY, this role offers the opportunity to work remotely, with potential for part-time hours depending on budget.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of vendor contracts, including master service agreements (MSAs), software-as-a-service agreements (SaaS), work orders, statements of work (SOWs), amendments, and termination documents.</p><p>• Examine confidentiality and privacy agreements, such as non-disclosure agreements (NDAs), business associate agreements (BAAs), data-sharing agreements (DSAs), and data protection agreements (DPAs) to ensure compliance.</p><p>• Manage the contract lifecycle by coordinating signature processes and organizing finalized agreements within proper repositories.</p><p>• Collaborate with the Privacy Office to support privacy-related initiatives and maintain adherence to applicable regulations.</p><p>• Provide assistance in drafting and negotiating contracts and amendments to meet organizational standards.</p><p>• Ensure accurate documentation and filing of agreements to facilitate efficient retrieval and management.</p><p>• Offer guidance on legal matters related to vendor and client relationships.</p><p>• Participate in legal research and analysis to support litigation and compliance efforts.</p><p>• Work closely with the Legal Operations Specialist to streamline contract management processes.</p>
<p>Robert Half is partnering with a leading global entertainment and media company to recruit a Digital Content Editor to oversee editorial operations for a new consumer-facing digital platform. This site will highlight news, features, and guides to help audiences discover what to watch, supported by engaging multimedia content and global publishing initiatives.</p><p><br></p><p><strong>Duration</strong>: 6-month contract</p><p><strong>Location</strong>: New York, NY (onsite 4 days per week, WFH Fridays)</p><p><strong>Pay</strong>: $47–50/hr</p><p><strong>Hours</strong>: 40 hours/week</p><p><br></p><p><strong>Role Overview</strong></p><p>The Digital Content Editor will own the editorial calendar, lead content planning, and ensure timely publishing across multiple markets and languages. This role requires collaboration with internal teams and external partners to deliver high-quality, engaging, and data-driven content aligned with marketing and brand objectives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Drive the editorial calendar, coordinating global coverage and campaign priorities.</li><li>Collaborate with content strategists, copywriters, designers, and external agencies to produce articles, guides, and features.</li><li>Partner with PR and Communications teams to publish real-time updates and special event coverage.</li><li>Oversee editorial QA processes to uphold brand, tone, and visual standards.</li><li>Manage workflows for article syndication, editing, and stakeholder feedback.</li><li>Work with SEO specialists to implement keyword strategies and optimize editorial content.</li><li>Support editorial graphics and UX in partnership with design teams.</li><li>Lead proofreading, editing distribution, and publishing across multiple contributors.</li><li>Provide strategic insights and reporting on content performance and engagement.</li></ul>
