<p>We are looking for a dedicated Call Center Representative to join our team in Wall, New Jersey. This is a long-term contract position within the health insurance industry, offering an opportunity to make a meaningful impact by assisting clients in simplifying open enrollment processes and enhancing employee engagement. The role involves working collaboratively to ensure the efficient administration of benefit plans and delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to clients during open enrollment periods, addressing inquiries and resolving issues promptly.</p><p>• Assist in the administration and management of benefit plans to ensure accuracy and compliance.</p><p>• Conduct data entry tasks, including alphanumeric and numeric entries, with a high level of precision.</p><p>• Utilize Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Participate in extensive training sessions to develop proficiency in all aspects of the role.</p><p>• Maintain organized records and documentation to support streamlined operations.</p><p>• Build and nurture positive relationships with clients, ensuring satisfaction and continued engagement.</p><p>• Collaborate with team members to share insights and improve processes.</p><p>• Uphold confidentiality and security standards when handling sensitive information.</p><p>• Adapt to evolving client needs and provide flexible solutions.</p>
<p>A busy company in the Montville area is seeking an Accounts Receivable Specialist to join their growing organization. This Accounts Receivable Specialist will get the chance to join a dynamic team that works well with each other and offers career advancement. The ideal Accounts Receivable Specialist will come from a consumer product type company and have intermediate Excel skills including with pivot tables and vlookups. Responsibilities of this Accounts Receivable Specialist will include but not be limited to: </p><p><br></p><p>Accounts Receivable Specialist Responsibilities:</p><p>• Process and reconcile incoming payments, including checks, wire transfers, and credit card transactions.</p><p>• Create and distribute customer invoices with precision and timeliness.</p><p>• Monitor accounts for overdue payments, discrepancies, and irregularities.</p><p>• Investigate and resolve customer billing issues or disputes effectively.</p><p>• Maintain up-to-date and accurate customer account records in the accounting system.</p><p>• Generate aging reports and assist with month-end closing activities.</p><p>• Work collaboratively with Sales, Customer Service, and Accounting teams to address payment-related concerns.</p><p>• Support audits and ensure compliance with AR documentation requirements.</p><p>• Recommend and implement process improvements to enhance accounts receivable efficiency.</p><p><br></p><p>This Accounts Receivable Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Accounts Receivable Specialist position, apply today! </p>
<p>Are you a warm, personable, and organized professional with excellent interpersonal skills? Our client is looking for a <strong>Receptionist</strong> to be the welcoming face of their organization. In this role, you will be the first point of contact for visitors and clients, delivering exceptional service while managing key front desk responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients, ensuring a positive and professional first impression </li><li>Answer and direct phone calls using a multi-line phone system with professionalism and accuracy </li><li>Manage daily office operations, including sorting and distributing mail, managing incoming/outgoing packages, and maintaining the reception area </li><li>Schedule appointments, manage conference room bookings, and support administrative staff as needed </li><li>Respond to general inquiries via phone, email, and in-person communication.</li><li>Maintain confidentiality while managing sensitive documents and information.</li><li>Assist with occasional clerical tasks such as data entry or document preparation.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Paterson, New Jersey. This is a long-term contract position that offers an excellent opportunity to contribute to a dynamic environment within the higher education sector. The role requires a detail-oriented individual who can manage payment processes, oversee customer service operations, and ensure compliance with financial regulations.<br><br>Responsibilities:<br>• Supervise and guide cashiering and customer service staff to ensure smooth daily operations.<br>• Oversee payment processing activities, including cash reconciliation, timely bank deposits, and monthly reconciliations in coordination with the Accounting Department.<br>• Provide exceptional customer service by resolving disputes and addressing inquiries from students, parents, and staff.<br>• Manage the billing process by coordinating with internal teams and monitoring automated communication systems.<br>• Collaborate with the Director of Financial Aid to ensure accurate and timely application of financial aid to student accounts.<br>• Coordinate the release of account credits in alignment with institutional policies and regulatory requirements.<br>• Ensure accurate data entry and coding to maintain the integrity and security of student account information.<br>• Handle merchant service accounts and ensure compliance with financial policies and procedures.<br>• Perform additional duties as assigned to support the Student Account Office.
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p><strong>Accounts Receivable / Collections Specialist, Plainview Long Island, NY area </strong></p><p><br></p><p><strong>Anna Parson at Robert Half </strong>is seeking a self-motivated and well-spoken <strong>Accounts Receivable / Collections Specialist</strong>. If you bring strong Excel skills, excellent communication abilities, and experience managing collections and account reconciliations, we want to hear from you!</p><p><strong>As the Accounts Receivable / Collections Specialist, you will: </strong></p><ul><li>Perform <strong>heavy customer collections</strong> with professionalism and customer care.</li><li>Manage <strong>customer billing</strong> and maintain up-to-date and accurate records.</li><li>Apply payments and handle <strong>customer account reconciliations</strong> to ensure data accuracy.</li><li>Collaborate with executives and owners to <strong>review bad debt</strong> and propose solutions.</li><li>Support <strong>accounts payable duties</strong> to facilitate smooth financial processes.</li></ul><p>Seeking an <strong>Accounts Receivable / Collections Specialist, </strong>that is very detail oriented, organized and takes pride in their work and customer relations. </p><p>Excellent benefits package! </p><p>Contact Anna Parson at Robert Half for immediate and confidential consideration or apply now! </p><p><br></p>
We are looking for a friendly and organized Front Desk Coordinator to join our team on a short-term contract basis in Huntington, New York. In this role, you will serve as the first point of contact for customers, ensuring a welcoming and attentive experience. This is a contract position lasting 1-2 weeks, ideal for individuals who excel at customer service and administrative tasks.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival and make them feel welcome.<br>• Offer refreshments, such as water or coffee, to enhance the customer experience.<br>• Assist customers by promptly connecting them to a sales representative.<br>• Handle incoming calls through a multi-line phone system with professionalism and efficiency.<br>• Maintain a clean and organized reception area to ensure a positive impression.<br>• Provide accurate information to customers regarding services and inquiries.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Perform basic administrative tasks, such as scheduling and data entry, as needed.
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p>Are you detail-oriented with a strong background in payroll and accounting? This is your chance to join a dynamic organization where precision and efficiency are key. </p><p> </p><p>Our client in the Sayreville area is seeking an experienced Payroll Specialist to manage essential payroll and financial tasks for their team.</p><p>This role is fully in office, Monday-Friday with standard business hours.</p><p><strong>Responsibilities include:</strong></p><ul><li><strong>Weekly Payroll Taxes</strong>: Oversee and ensure timely and accurate filing of payroll taxes </li><li><strong>Quarterly Reporting</strong>: Prepare and submit quarterly financial reports in compliance with company standards and regulations </li><li><strong>Bank Reconciliations</strong>: Reconcile bank statements to maintain accurate records and resolve discrepancies</li></ul><p><strong>Qualifications:</strong></p><ul><li>3 yrs+ of payroll processing experience</li><li>Previous experience in payroll processing and tax compliance.</li><li>Knowledge of accounting software and tools.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to meet deadlines and manage multiple priorities.</li></ul><p><br></p>
We are looking for a talented Digital Marketing Specialist to design and implement customer journeys through Salesforce platforms, including Pardot and Sales Cloud. This role involves creating seamless marketing automation workflows, optimizing engagement strategies, and ensuring alignment across marketing and sales initiatives. This is a long-term contract position based in Norwalk, Connecticut.<br><br>Responsibilities:<br>• Develop and implement customer journey strategies that align with business goals and campaign objectives.<br>• Design and execute marketing automation workflows, engagement programs, and lead nurturing processes using Salesforce Pardot.<br>• Optimize Sales Cloud configurations, including lead routing, opportunity management, and reporting functionalities.<br>• Establish best practices for data management, segmentation, and attribution to improve campaign effectiveness.<br>• Collaborate with cross-functional teams to align marketing automation processes with sales and operational goals.<br>• Act as a Salesforce subject matter expert, guiding teams on platform capabilities and providing training as needed.<br>• Create and maintain dashboards and reports to track key performance metrics and present insights to stakeholders.<br>• Continuously evaluate and refine customer journeys based on performance data and user feedback.<br>• Lead workshops and strategy sessions to communicate roadmaps, campaign outcomes, and system enhancements.<br>• Provide guidance to less experienced team members and foster a collaborative, test-and-learn approach to marketing initiatives.
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
We are looking for a detail-oriented and customer-focused Receptionist to join our team on a contract basis in Brooklyn, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires strong multitasking skills and the ability to communicate fluently in both English and Spanish.<br><br>Responsibilities:<br>• Greet visitors and direct them to the appropriate staff or department.<br>• Manage inbound calls, providing accurate information and routing calls as needed.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Support administrative tasks such as scheduling appointments and handling correspondence.<br>• Ensure smooth communication by effectively liaising between staff, visitors, and callers.<br>• Utilize bilingual skills to assist Spanish-speaking clients and callers.<br>• Handle multiple tasks simultaneously while maintaining attention to detail and professionalism.<br>• Provide assistance with general office duties as required, including data entry and filing.
<p><strong>Overview:</strong></p><p> We are seeking a motivated and detail-oriented Accounts Receivable Specialist to join our finance team. The ideal candidate will be responsible for managing customer accounts, processing payments, and ensuring timely collections to support healthy cash flow. This role requires strong communication skills, accuracy, and the ability to handle a high volume of transactions in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Generate and send customer invoices in a timely and accurate manner</li><li>Record customer payments (checks, ACH, credit card, wire) and apply to accounts</li><li>Monitor accounts receivable aging and follow up on overdue accounts</li><li>Communicate with customers to resolve billing discrepancies and collection issues</li><li>Maintain accurate and up-to-date customer records and files</li><li>Prepare and distribute AR reports to management as needed</li><li>Assist with month-end closing, reconciliations, and audits</li><li>Support the finance team with ad hoc projects and reporting</li></ul><p><br></p>
We are looking for a dedicated Sales Support team member to join our team in Woodbridge, New Jersey. This is a long-term contract position that combines both in-office and remote work, offering a hybrid schedule of four days onsite and one day remote. The role involves assisting with sales functions and providing exceptional support to ensure smooth operations.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to customers, ensuring timely resolution of inquiries and issues.<br>• Handle inbound and outbound sales communications, maintaining strong relationships with clients.<br>• Manage order entry processes accurately and efficiently, meeting deadlines and quality standards.<br>• Collaborate closely with the sales team to address client needs and streamline operations.<br>• Assist with inside sales activities, including account management and follow-ups.<br>• Prepare sales reports and maintain documentation for tracking performance metrics.<br>• Ensure all sales-related data is organized and accessible for team use.<br>• Contribute to the development of strategies to improve sales support processes.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Support business casual dress code requirements and adhere to high standards.
<p>Robert Half is partnering with one of its Ocean County clients for an Accounts Receivable Specialist opening. You will play a key role in managing accounts receivable functions while ensuring accuracy and compliance in all financial transactions. Great opportunity to join a long-standing client!</p><p><br></p><p>Responsibilities:</p><p>• Match remittances and accurately identify incoming payments.</p><p>• Investigate and resolve discrepancies in payments lacking remittance details.</p><p>• Process and post organization and wire transactions efficiently.</p><p>• Monitor aging reports and follow up on outstanding balances to ensure timely resolution.</p><p>• Set up new customer accounts, verifying documentation such as credit applications and sales tax exemption certificates.</p><p>• Update and maintain customer account information in compliance with company policies.</p><p>• Conduct preliminary credit evaluations and recommend credit limits for management approval.</p><p>• Reconcile accounts receivable and maintain accurate records of transactions.</p><p><br></p>
<p>Robert Half is partnering with one of its ecommerce clients for an Accounts Receivable Specialist. Local to Monmouth County and pride themselves on a wonderful work environment - anyone with strong AR/billing/cash apps experience please feel free to apply!</p><p> </p><p>Responsibilities:</p><p>• Handle the end-to-end accounts receivable process, including invoicing, collections, and cash application.</p><p>• Follow up with clients to ensure timely payments and resolve any discrepancies or outstanding balances.</p><p>• Accurately apply incoming payments to customer accounts while maintaining detailed records.</p><p>• Prepare and distribute invoices to customers in accordance with company policies.</p><p>• Monitor cash activity and ensure proper reconciliation of accounts.</p><p>• Collaborate with internal departments to address billing issues and improve processes.</p><p>• Maintain detailed documentation of all communications and transactions related to accounts receivable.</p><p>• Generate and analyze reports to track accounts receivable performance and identify areas for improvement.</p><p>• Ensure compliance with company policies and industry standards in all receivable activities.</p>
<p>We are looking for an experienced Payroll Specialist to join our <strong>client's</strong> team in New York, New York. This person requires having expertise in payroll and benefits administration within the construction industry, as well as familiarity with compliance reporting and workers’ compensation claims. The ideal candidate will possess strong technical skills and the ability to manage multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Administer payroll for union employees, ensuring compliance with prevailing wage regulations and certified payroll reporting requirements.</p><p>• Manage benefits programs, including health insurance, retirement plans, and workers’ compensation claims.</p><p>• Handle garnishments, insurance reporting, and other payroll-related documentation.</p><p>• Prepare and file payroll tax reports accurately and on time.</p><p>• Utilize Sage 300 for Construction and Real Estate to process payroll and job cost functions effectively.</p><p>• Coordinate with Elation Systems and iRemit for certified payroll and reporting needs.</p><p>• Verify and process union dues and maintain compliance with union contracts.</p><p>• Analyze compensation and benefits data to ensure competitive offerings.</p><p>• Maintain accurate records and documentation related to payroll and benefits.</p><p>• Provide support in handling FMLA claims and other employee leave processes.</p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
<p>Payroll Specialist</p><p>Growing, Employee-Friendly Company | Bergen County, NJ</p><p><br></p><p>My client is a fast-growing and employee-focused organization in Bergen County seeking a detail-oriented and collaborative Payroll Specialist to join our team. This role is ideal for someone who enjoys working in a supportive environment, values accuracy, and thrives in a fast-paced setting.</p><p><br></p><p>Key Responsibilities</p><p>• Process employee changes in Ceridian Dayforce (transfers, promotions, rate changes, address updates, tax withholdings).</p><p>• Manage and maintain all wage garnishments (child support, tax levies, income executions).</p><p>• Run and distribute payroll reports (monthly, bi-weekly, weekly) to personnel and union offices.</p><p>• Audit and maintain accuracy of employee payroll data in Dayforce.</p><p>• File, scan, and archive payroll documents in line with company retention policies.</p><p>• Assist with union billing and ensure 401(k) compliance.</p><p>• Support departmental and external audits.</p><p>• Troubleshoot and resolve payroll-related issues.</p><p>• Provide departmental coverage as needed.</p><p>• Stay current on federal and state wage, hour, and tax laws, as well as collective bargaining agreements.</p><p>• Contribute to team projects, strategic initiatives, and process improvements.</p><p><br></p><p><br></p>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
<p>We’re looking for a detail-oriented Licensing & Compliance Specialist to manage business and technician licensing across multiple states for our client based out of Parsippany New Jersey. This role ensures operations meet all regulatory requirements by handling license applications, renewals, and compliance tracking. Ideal candidates have experience with multi-state licensing, strong organizational skills, and a proactive approach to regulatory updates.</p><p><br></p><p>Responsibilities include but are not limited to:</p><ul><li>Business licensing management as well as specialty licensing </li><li>regulatory compliance and monitoring</li><li>maintaining and streamlining company permits</li><li>working as a liason between different departments and regulatory agencies </li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for a highly skilled Benefits Specialist to join our team on a long-term contract with our client based in New Jersey. In this role, you will take charge of managing employee benefits across Continental Europe and Latin America, ensuring compliance and alignment with global strategies. You will collaborate closely with international teams to implement effective benefit plans while contributing to the overall organizational strategy.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage risk benefits such as life and disability insurance, retirement arrangements, and tax-efficient schemes.</p><p>• Administer medical insurance and country-specific allowances, ensuring local choice schemes are implemented effectively.</p><p>• Collaborate with local brokerage services and branch assistance, escalating issues to relevant managers when necessary.</p><p>• Approve invoices, manage benefit renewals, and track documentation to completion with the support of the Benefit Coordinator.</p><p>• Lead the implementation of local benefits for new branches across Europe and Latin America.</p><p>• Prepare detailed benefits overviews, conduct benchmarking, and respond to benefit surveys.</p><p>• Stay updated on evolving benefits laws in supported countries, providing actionable recommendations.</p><p>• Support local management with absence plans, coordinating leaves and ensuring timely insurance claims processing.</p><p>• Work closely with global benefits and HR teams to create communication materials such as intranet updates and benefit summaries.</p><p>• Partner with the Workday team to build and enhance the benefit platform, ensuring accurate and confidential data management.</p>
<p>We’re hiring a detail-focused Legal Billing Coordinator to support our client's billing operations. This role involves managing billing for assigned attorneys, preparing and submitting invoices, and ensuring accuracy across electronic billing platforms. The ideal candidate will have at least 2 years of law firm billing experience, strong communication skills, and a solid grasp of billing systems—SurePoint experience is a plus.</p><p><br></p><p>What You’ll Do:</p><ul><li>Oversee billing for designated attorneys or partners</li><li>Prepare and distribute prebills and final invoices</li><li>Submit e-bills and manage billing portals</li><li>Resolve billing issues, including rejections and appeals</li><li>Track outstanding balances and follow up as needed</li><li>Collaborate with attorneys and legal staff on billing matters</li><li>Assist with new matter setup and other billing-related tasks</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in New York, New York. This long-term contract position offers an excellent opportunity for professionals who excel in managing financial transactions and ensuring accurate billing processes. If you have a strong background in accounts receivable and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process and reconcile accounts receivable transactions with accuracy and efficiency.<br>• Manage cash applications, ensuring all payments are properly allocated and recorded.<br>• Oversee commercial collections to ensure timely resolution of outstanding accounts.<br>• Prepare and distribute invoices as part of the billing functions.<br>• Monitor daily cash activities and address discrepancies promptly.<br>• Collaborate with internal teams to streamline accounts receivable operations.<br>• Generate detailed financial reports to support decision-making and audits.<br>• Maintain organized documentation of all accounts receivable activities for compliance purposes.<br>• Analyze customer accounts to identify trends and opportunities for improvement.
<p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
