<p><strong>Position Overview</strong></p><p>The Helpdesk Support Manager will oversee the daily operations of the IT Helpdesk team, ensuring timely resolution of support tickets, optimizing helpdesk processes, and delivering exceptional service across multiple sites in various states. This role requires strong leadership, technical expertise, and a commitment to continuous improvement in IT support operations.</p><p><br></p><p> <strong>Key Responsibilities</strong></p><ul><li><strong>Team Management:</strong></li><li>Lead, mentor, and develop helpdesk staff to ensure high performance and professional growth.</li><li>Manage scheduling, workload distribution, and performance evaluations.</li><li><strong>Helpdesk Operations:</strong></li><li>Oversee ticket management, ensuring timely resolution and adherence to SLAs.</li><li>Monitor and report on helpdesk metrics, identifying trends and areas for improvement.</li><li>Implement best practices for incident, problem, and request management.</li><li><strong>Process Optimization:</strong></li><li>Evaluate and enhance helpdesk workflows for efficiency and scalability.</li><li>Recommend and implement tools or automation to improve service delivery.</li><li><strong>Multi-Site Support:</strong></li><li>Coordinate IT support across multiple locations in different states.</li><li>Ensure consistent service standards and compliance with organizational policies.</li><li><strong>Collaboration & Communication:</strong></li><li>Act as the primary point of escalation for complex technical issues.</li><li>Work closely with other IT teams to resolve systemic issues and improve infrastructure reliability.</li></ul><p><br></p>
<p>We are looking for a dedicated and experienced VP/Director of Finance to lead and oversee financial operations at our client's facility in Baton Rouge, Louisiana. This role involves supervising the finance and accounting teams, ensuring compliance with policies and regulations, and managing all aspects of budgeting, forecasting, and reporting. The ideal candidate will collaborate closely with the General Manager and Regional Director of Finance to maintain financial integrity and support the organization's goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enforce internal controls for Accounts Payable, Accounts Receivable, and Box Office/Ticketing operations, ensuring compliance with tax reporting requirements.</p><p>• Review and approve reconciliations, including bank and account reconciliations, and perform detailed financial analyses as needed.</p><p>• Develop, implement, and oversee budgeting processes, including operating budgets, monthly forecasts, capital budgets, and cash flow analyses.</p><p>• Handle financial aspects of events, including settlements, accounting, and generating detailed event reports.</p><p>• Supervise processes related to journal entries, fixed assets, payroll, and other financial operations to ensure accuracy and completeness of records.</p><p>• Approve financial statements, budget reports, and event flash reports, ensuring timely and accurate submissions.</p><p>• Coordinate with external auditors to complete annual audits and issue audited financial statements.</p><p>• Prepare specialized financial reports and analyses as requested by leadership.</p><p>• Oversee and manage the facility’s cash flow, balancing operational needs and investing idle funds appropriately.</p><p>• Direct the Payroll, Accounts Payable, and Accounts Receivable functions to ensure smooth operations.</p>
We are looking for an experienced Senior Human Resources Manager to lead and oversee HR operations for our business unit in Houma, Louisiana. In this role, you will collaborate closely with leadership to align HR initiatives with organizational goals while fostering a positive and compliant workplace culture. This position requires a strategic mindset and the ability to manage diverse HR functions, including recruitment, compliance, employee relations, and training.<br><br>Responsibilities:<br>• Lead the development and implementation of HR strategies that align with the company’s objectives and support business unit goals.<br>• Partner with leadership to identify opportunities for advancing organizational priorities and enhancing workforce engagement.<br>• Oversee day-to-day HR operations, including recruitment, onboarding, employee retention, and performance management.<br>• Ensure compliance with labor laws, internal policies, and industry-specific regulations, including offshore requirements.<br>• Maintain accurate and confidential employee records using the company’s HRIS system.<br>• Advise management on employment-related matters such as disciplinary actions, investigations, and terminations.<br>• Develop and manage workforce training programs to enhance skills and ensure alignment with company culture.<br>• Coordinate employee engagement initiatives to promote a supportive and collaborative work environment.<br>• Conduct internal and client-required audits, ensuring all compliance reporting is completed accurately.<br>• Collaborate with cross-functional teams to address organizational needs and maintain HR best practices.
<p>Robert Half is partnered with a growing New Orleans law firm in search of a detail-oriented and organized Accountant. In this role, you will play a pivotal part in managing financial records, overseeing billing processes, and ensuring compliance with legal and organizational standards. Your expertise will contribute to the accuracy and efficiency of our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Record and maintain daily financial transactions, ensuring accuracy and completeness.</p><p>• Oversee the firm’s billing processes, including invoice generation, account tracking, and timely client communication.</p><p>• Manage accounts receivable and coordinate payment collection efforts.</p><p>• Collaborate with the legal team to facilitate accurate time-tracking and preparation of client invoices.</p><p>• Reconcile accounts regularly to verify payment accuracy and address discrepancies.</p><p>• Prepare and deliver comprehensive financial reports to support business decision-making.</p><p>• Manage the general ledger and assist with year-end audit preparations.</p><p>• Administer payroll, employee benefits, and associated financial tasks.</p><p>• Update and maintain internal financial systems to ensure data integrity.</p><p>• Ensure compliance with state regulations and organizational policies in all financial activities.</p>
<p>Our rapidly growing client in the Financial Services industry is adding key roles to their team! We are looking for an experienced Mortgage Lender to join our team in Metairie, Louisiana, and Branch Managers in various locations in the River Parishes, Northshore, Westwego, Thibodeaux and Hammond areas. In these roles, you will oversee key mortgage processes and manage a team to ensure seamless operations and compliance or be in charge of the Branch Management and all services included within. Thess are an excellent opportunities for a motivated individuals in the banking/financial services sectors seeking leadership responsibilities and opportunities for growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage and lead the mortgage servicing team, fostering a collaborative and efficient work environment.</p><p>• Ensure all mortgage servicing tasks, including payment processing, are completed accurately and on time.</p><p>• Oversee compliance standards across the mortgage portfolio, maintaining adherence to regulatory requirements.</p><p>• Review and finalize post-closing procedures, ensuring all documentation is accurate and complete.</p><p>• Provide guidance on pre-closing activities to enhance operational efficiency.</p><p>• Monitor team performance and implement strategies for team development and growth.</p><p>• Collaborate with other departments to streamline mortgage processes and improve customer satisfaction.</p><p>• Analyze mortgage applications and documents to ensure thorough and precise underwriting.</p><p>• Identify areas for improvement within mortgage operations and propose effective solutions.</p><p>• Stay updated on industry trends and regulatory changes to maintain best practices.</p><p><br></p><p>Our client is highly motivated to fill these key roles in early 2026. If you have 5+ years in Banking/Finance Branch Management and can work daily in office in the Laplace, Westwego, Thibodeaux, Northshore area, Norco, Gramercy, Gonzales, and Hammond areas OR 5+ years of Mortgage Supervisory experience and can work daily in office in the Metairie area, these could be great career opportunities for you! Please apply directly and call Carrie Lewis at 504-383-0612 to discuss. Thank you for your interest in Robert Half!</p>
<p>We are looking for a skilled Human Resources (HR) Manager to oversee and optimize HR operations within our healthcare organization. Based in Baton Rouge, Louisiana, this role involves managing employee relations, payroll, compliance, and benefits programs while ensuring adherence to policies and laws. The ideal candidate will bring extensive HR expertise and a proactive approach to fostering a positive and productive workplace. While there is some hybrid potential after training, candidates must be in a commute range of Baton Rouge, LA.</p><p><br></p><p>Responsibilities:</p><p>• Oversee onboarding and offboarding processes to ensure smooth transitions for employees.</p><p>• Collaborate with leadership on employee relations matters such as performance management, disciplinary actions, and conflict resolution.</p><p>• Provide guidance on compensation-related topics, including promotions, salary adjustments, and benefits.</p><p>• Ensure HR policies and procedures are applied consistently and accurately.</p><p>• Maintain and update employee records to meet compliance and regulatory standards.</p><p>• Monitor timekeeping systems, run exception reports, and address discrepancies with facility managers.</p><p>• Audit payroll and timekeeping records for accuracy and compliance, resolving issues promptly with finance and payroll providers.</p><p>• Coordinate recruitment efforts to attract top-tier talent.</p><p>• Administer employee benefits programs and support open enrollment processes.</p><p>• Ensure compliance with federal, state, and local employment laws, serving as a resource for regulatory updates.</p><p><br></p><p>This is a newly created role due to growth, and our client is ready to interview immediately. If you are degreed and have 5+ years of full-cycle Human Resources experience in the healthcare industry, this could be a great opportunity for growth and direct communication with the C-Suite. Please apply directly or call Carrie Lewis at 504-383-0612. Thank you for your interest in Robert Half!</p>
<p>Robert Half is partnering with a leading engineering and construction firm in Baton Rouge in search of a Senior Manager of Contracts Administration. The Senior Manager of Contracts Administration oversees the preparation, review, negotiations, and management of all company contracts to ensure compliance, minimize risk, and support business objectives. This role joins a team of contract professionals and works closely with internal stakeholders including legal, finance, procurement, sales and operations, to ensure contracts are executed efficiently and in alignment with company policies. </p><p>Roles and Responsibilities: </p><p>• Manage the full lifecycle of contracts, including drafting, reviewing, negotiating, executing, storing, and monitoring obligations.</p><p>• Ensure contracts comply with legal, regulatory, and internal policy requirements.</p><p>• Serve as the primary point of contact for complex or high-risk contract issues.</p><p>• Maintain and monitor the contract management system, ensuring accuracy and accessibility.</p><p>• Identify potential risks in proposed contract terms and create solutions to reduce exposure.</p><p>• Collaborate with Legal Counsel to ensure language reflects the company’s risk tolerance and strategic objectives.</p><p>• Maintain up-to-date knowledge of regulatory changes and industry standards that impact contracting.</p><p>• Track key contract metrics, renewals, expirations, and obligations to keep stakeholders informed.</p><p>• Develop process improvements to streamline contract workflows and enhance efficiency.</p><p>• Support audits and internal reporting requirements related to contracts.</p><p><br></p>
<p>We are looking for a dedicated Office Manager to oversee administrative operations and ensure the smooth functioning of daily office activities. This short-term contract to permanent position is based in Mandeville, Louisiana, and offers an opportunity to contribute to a dynamic and organized workplace. The ideal candidate will manage office supplies, handle financial transactions, and coordinate with vendors to maintain efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day administrative tasks to ensure the office runs smoothly and efficiently.</p><p>• Monitor and replenish office supplies as needed, maintaining inventory levels.</p><p>• Oversee accounts payable processes, ensuring timely and accurate payments.</p><p>• Handle billing operations, including invoicing and reconciling accounts.</p><p>• Manage accounts receivable, following up on outstanding payments and maintaining records.</p><p>• Coordinate with multiple vendors to handle procurement and resolve any discrepancies.</p><p>• Develop and implement organizational procedures to improve workflow.</p><p>• Maintain accurate financial documentation and ensure compliance with company policies.</p><p>• Serve as a point of contact for office staff and vendors, addressing inquiries and concerns.</p>
We are looking for a skilled and experienced Controller to manage the financial operations of a dynamic hospitality management group in Gulfport, Mississippi. This role is pivotal in ensuring accurate financial reporting, maintaining compliance, and driving strategic growth across multiple properties. The ideal candidate will possess a strong background in accounting and finance, coupled with leadership capabilities to guide teams and collaborate effectively with senior management.<br><br>Responsibilities:<br>• Lead all accounting operations, including accounts payable, accounts receivable, payroll, and general ledger activities.<br>• Prepare and present detailed financial statements on a monthly, quarterly, and annual basis to executive leadership.<br>• Oversee and manage budgeting, forecasting, and financial planning processes for various business units.<br>• Ensure adherence to federal, state, and local financial regulations, maintaining full compliance.<br>• Develop, implement, and monitor internal controls to safeguard company assets and enhance efficiency.<br>• Coordinate and support audit processes, liaising with external auditors as needed.<br>• Supervise, mentor, and provide guidance to finance and accounting staff.<br>• Collaborate with property managers and operational leaders to optimize financial performance.<br>• Conduct variance analysis and deliver actionable recommendations to improve profitability and manage costs.<br>• Evaluate financial aspects of contracts, capital expenditures, and new business opportunities to support decision-making.
<p>We are looking for an experienced Controller to lead the financial operations of our client's firm located in Baton Rouge, Louisiana. This role will oversee all aspects of accounting, financial reporting, budgeting, and compliance, ensuring accurate and efficient financial management. The ideal candidate has expertise in trust accounting, legal billing workflows, and proficiency in QuickBooks, combined with a strong ability to streamline processes in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounting functions, including accounts payable/receivable, general ledger, trust accounting, cost tracking, and payroll.</p><p>• Prepare comprehensive financial reports on a monthly, quarterly, and annual basis.</p><p>• Monitor cash flow, analyze financial performance metrics, and provide revenue projections to firm leadership.</p><p>• Lead month-end and year-end closing procedures, ensuring accuracy and timeliness.</p><p>• Develop and oversee the firm’s annual budget while conducting financial forecasting and variance analysis.</p><p>• Ensure compliance with state bar regulations and legal industry standards in trust and billing transactions.</p><p>• Supervise billing operations, collections, retainers, and trust account reconciliations.</p><p>• Collaborate with firm partners on financial strategy, profitability analysis, and compensation models.</p><p>• Implement and maintain robust financial policies, procedures, and internal controls.</p><p>• Coordinate with external auditors and tax professionals to ensure regulatory compliance and accurate filings.</p>
<p>We are looking for a dynamic and detail-oriented Operations Specialist to join our team in Metairie, Louisiana. This role is a short-term contract to permanent position, offering an exciting opportunity to contribute to key operations within the transport industry. The ideal candidate will provide essential support across sales, marketing, and logistics, ensuring smooth coordination between teams and delivering exceptional service to customers.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and format proposals and quotes using Salesforce, ensuring accuracy and timely submission.</p><p>• Follow up on outstanding proposals, collaborating with Territory Sales Managers and customers to drive progress.</p><p>• Maintain detailed records of outreach efforts and update sales documentation as needed.</p><p>• Provide backup support to the Logistics Coordinator, assisting with logistics operations and tasks.</p><p>• Contribute to marketing initiatives by managing print and digital advertisements, updating website content, and enhancing the company's LinkedIn presence.</p><p>• Organize and execute event logistics for tradeshows, customer events, and internal appreciation gatherings.</p><p>• Assist in updating company brochures and coordinating marketing campaigns to align with organizational goals.</p><p>• Support the planning and execution of travel arrangements and company-wide events.</p><p>• Collaborate with cross-functional teams to ensure seamless communication and operational efficiency.</p><p>• Monitor and maintain company databases, ensuring data integrity and accessibility.</p>
<p>We are looking for a dedicated Housing Specialist to join our team in New Orleans, Louisiana. This short-term contract to permanent position focuses on providing administrative support to the IT Department within a non-profit organization. The role is integral to ensuring smooth technical operations and effective communication across various projects and initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate IT procurement by managing purchase requests, coordinating vendor communication, tracking orders, and ensuring compliance with organizational policies.</p><p>• Support IT project initiatives by assisting the IT Director and collaborating with internal managers to organize resources, track deliverables, and maintain documentation.</p><p>• Update and maintain the agency’s WordPress website by posting IT-related content and ensuring consistent, detail-oriented online representation.</p><p>• Monitor and manage IT service tickets, ensuring timely resolution and clear communication with staff throughout the process.</p><p>• Serve as the primary point of contact between the IT department and agency staff, fostering detail-oriented and efficient communication.</p><p>• Perform administrative tasks such as creating documents, spreadsheets, and correspondence using Microsoft Office tools.</p><p>• Coordinate schedules and appointments to support IT departmental operations and project timelines.</p><p>• Provide customer service excellence by addressing inquiries and maintaining a high standard of support.</p><p>• Assist with vendor communications and project documentation for initiatives like electronic documentation and camera systems projects.</p>
<p>We are looking for a highly motivated Senior Accountant to join our team in Gonzales, Louisiana. This role is essential in maintaining accurate financial records and ensuring compliance with accounting standards. The ideal candidate will bring expertise in general ledger management, journal entries, and account reconciliations to support the organization's financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Ensure financial reports align with company policies and established accounting standards.</p><p>• Assist in preparing for internal and external audits by maintaining relevant documentation.</p><p>• Perform month-end reconciliations and record closing journal entries promptly.</p><p>• Manage daily treasury activities, including cash transfers, forecasting, and reconciliations.</p><p>• Prepare and analyze monthly cost reports, identifying variances and proposing improvements.</p><p>• Monitor company expenses, ensuring proper authorization and compliance with policies.</p><p>• Oversee monthly inventory close-out processes, including adjustments, write-offs, and variance analysis.</p><p>• Contribute to accounting projects focused on reporting, analytics, and system efficiency enhancements.</p>
We are looking for an experienced Controller to take a pivotal role in managing our financial operations and ensuring compliance with regulatory standards. This leadership position will involve overseeing accounting processes, financial reporting, and strategic planning to support the organization’s growth and sustainability. As a key advisor to the executive team, the Controller will provide valuable insights to drive informed decision-making.<br><br>Responsibilities:<br>• Direct and supervise the accounting team to ensure timely and accurate financial reporting.<br>• Manage month-end and year-end closing processes, including general ledger oversight and account reconciliations.<br>• Prepare and deliver financial statements in compliance with organizational and regulatory standards.<br>• Oversee budgeting, forecasting, and variance analysis to aid strategic planning.<br>• Ensure adherence to all regulatory requirements, including tax filings and audit processes.<br>• Establish and maintain robust internal controls and accounting policies to safeguard financial integrity.<br>• Collaborate with project managers to monitor budgets, funding allocations, and associated costs.<br>• Drive process improvement initiatives to enhance efficiency and transparency within financial operations.<br>• Coordinate with external auditors, financial institutions, and other key stakeholders.<br>• Provide strategic financial advice and recommendations to support executive decision-making.
We are looking for an experienced Senior Payroll Accountant to oversee payroll operations for a construction company based in Harahan, Louisiana. This role requires a meticulous and detail-oriented individual who can ensure accurate processing of payroll for both field and office employees while adhering to labor laws and tax regulations. The ideal candidate will possess strong analytical skills and a comprehensive understanding of payroll systems and practices.<br><br>Responsibilities:<br>• Process bi-weekly payroll for all employees, including field workers and office staff, ensuring accuracy and timeliness.<br>• Review and validate timesheets, wage rates, job codes, and overtime calculations.<br>• Ensure compliance with federal, state, and local payroll, tax, and labor regulations.<br>• Collaborate with project managers to collect and verify timekeeping data.<br>• Manage payroll deductions such as benefits, garnishments, and retirement contributions.<br>• Reconcile payroll accounts and prepare journal entries for accounting purposes.<br>• Maintain up-to-date employee records and update payroll systems as necessary.<br>• Generate and distribute payroll reports for management, accounting, and HR teams.<br>• Address employee inquiries regarding payroll issues and resolve any discrepancies.<br>• Assist with year-end reporting tasks, including W-2 preparation and annual audits.
We are looking for a Learning & Development Officer to join our team in Baton Rouge, Louisiana. In this role, you will play a key part in designing and implementing impactful training programs that enhance employee skills and ensure compliance with industry standards. Your expertise will contribute to fostering a knowledgeable and high-performing workforce committed to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Develop and deliver engaging training sessions tailored to employees’ needs.<br>• Collaborate with managers and leadership teams to identify and address knowledge gaps.<br>• Create and distribute instructional materials that align with company policies and regulatory requirements.<br>• Organize and manage external training resources to supplement internal programs.<br>• Conduct workshops and seminars focused on new products, procedures, and policies.<br>• Monitor training effectiveness through participant feedback and make program improvements.<br>• Oversee the Learning Management System to ensure its functionality and relevance.<br>• Facilitate branch visits to assess training needs and provide on-site support.<br>• Manage the budget for training initiatives and ensure resource allocation aligns with organizational goals.<br>• Design customized content to address specific learning objectives and organizational priorities.
