We are looking for an experienced Program Manager IV to join our team in Philadelphia, Pennsylvania. This contract position requires a skilled individual who can oversee program operations, monitor budgets, and ensure timely project completion. The ideal candidate will bring expertise in contract negotiations, financial planning, and process optimization to drive success within our organization.<br><br>Responsibilities:<br>• Coordinate program schedules, budgets, and technical aspects to ensure seamless execution.<br>• Assist with contract negotiations and review contractual adjustments to align with organizational goals.<br>• Prepare detailed proposals, plans, and specifications while maintaining compliance with financial requirements.<br>• Develop strategies to expand business opportunities and enhance product offerings.<br>• Monitor project adherence to master plans and timelines while resolving potential issues.<br>• Lead cross-departmental collaboration to ensure program objectives are met effectively.<br>• Provide guidance and mentorship to program teams on tasks, operations, and project strategies.<br>• Ensure all projects are delivered on time, within scope, and within budget.<br>• Analyze program performance and implement innovative solutions to address challenges.<br>• Report progress and outcomes to department leadership, offering insights and recommendations.
<p>We are looking for a dedicated Customer Service Representative for our client in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in addressing customer inquiries, ensuring satisfaction, and maintaining records of interactions. This position offers the opportunity to work both independently and collaboratively to provide exceptional service and support.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries and provide accurate information to resolve issues efficiently.</p><p>• Identify service concerns and determine whether they can be addressed by the customer service team or need escalation.</p><p>• Resolve customer issues within your authority, including areas such as underwriting, claims, accounting, and marketing.</p><p>• Redirect unresolved matters to the appropriate department for further assistance.</p><p>• Maintain detailed records of customer interactions and service inquiries.</p><p>• Analyze trends in customer concerns and communicate findings to support root cause analysis.</p><p>• Greet visitors professionally and manage their access to the building if working at the front desk.</p><p>• Assist with administrative tasks such as preparing and assembling renewal mailings when needed.</p><p>• Perform additional duties as assigned by your supervisor to support the team.</p>
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
We are looking for an organized and detail-oriented Project Assistant to support construction-related projects in Pottstown, Pennsylvania. In this position, you will play a key role in coordinating schedules, managing project timelines, and ensuring smooth communication within the team. This hybrid role will require occasional onsite presence after an initial period of training.<br><br>Responsibilities:<br>• Coordinate and maintain project schedules, ensuring all deadlines and milestones are met.<br>• Assist in managing construction project timelines and deliverables with precision.<br>• Organize and maintain project-related documentation, including scanning and filing.<br>• Support master scheduling efforts to align resources and tasks effectively.<br>• Communicate with team members to ensure clarity and alignment on project goals.<br>• Monitor project progress and report any delays or issues to management.<br>• Collaborate with stakeholders to streamline workflow and enhance project efficiency.<br>• Manage administrative tasks to support the overall project execution.<br>• Utilize Microsoft Office tools to create and update reports, schedules, and project documentation.
We are looking for an experienced Defense Litigation Legal Assistant to join our team in Wilmington, Delaware. In this role, you will support a small healthcare-focused legal practice consisting of three attorneys. This is a long-term contract position that requires a strong background in civil and insurance defense litigation.<br><br>Responsibilities:<br>• Coordinate and manage e-filing processes for legal documents across various court systems.<br>• Prepare and file court pleadings, motions, and other legal paperwork to ensure timely submissions.<br>• Maintain and update attorneys' calendars, including scheduling court appearances, meetings, and deadlines.<br>• Support defense litigation efforts by organizing case files, conducting research, and compiling necessary documentation.<br>• Assist attorneys with insurance defense litigation tasks, ensuring accuracy and compliance with legal requirements.<br>• Communicate effectively with clients, court personnel, and opposing counsel to facilitate case progress.<br>• Handle healthcare-related legal matters, providing administrative assistance and documentation as needed.<br>• Ensure all court filings and legal procedures adhere to jurisdictional rules and regulations.<br>• Organize and prioritize tasks in a fast-paced legal environment to meet deadlines efficiently.
<p>Wilmington Delaware client seeks an Office Assistant with construction and union experience. This Office Assistant will organize files, schedule appointments, acts as receptionist, sort and distribute communications, and assist with administrative support tasks. If you’re an enthusiastic, outgoing, organized individual, this Office Assistant role may be perfect for you!</p><p><br></p><p>Primary Duties</p><p>· Answer incoming calls</p><p>· Data entry of legal documents</p><p>· Schedule appointments/Calendar Management</p><p>· Timely email correspondence</p><p>· Handle incoming/outgoing mail</p><p>· Prepare and file internal documents</p><p>· Assist the Accountant with projects when needed</p>
<p>We are looking for an organized and detail-oriented HR Assistant to join a team on a contract basis in Norristown, Pennsylvania. This position offers an opportunity to play a vital role in supporting various human resources functions, including administrative tasks, scheduling, and compliance efforts. The ideal candidate will have experience in HR processes and tools, as well as strong communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and organize physical and digital employee files to ensure accessibility and compliance.</p><p>• Draft clear and concise correspondence, letters, and other HR-related documents.</p><p>• Coordinate and schedule interviews with candidates and hiring managers.</p><p>• Utilize spreadsheets to manage and track HR data and project progress.</p><p>• Support onboarding processes, including preparing necessary documentation and ensuring compliance.</p><p>• Perform background checks and other required clearances for new hires.</p><p>• Assist with HRIS systems to input, update, and maintain accurate employee information.</p><p>• Collaborate on special HR projects as needed to support team initiatives.</p><p>• Monitor HR compliance and ensure adherence to company policies and legal regulations.</p><p>• Provide administrative support to the HR team, including managing calendars and coordinating meetings.</p>
We are looking for an experienced Workers' Compensation Paralegal to join a boutique law firm in Wilmington, Delaware. In this role, you will play a pivotal part in supporting a high-volume defense practice, collaborating closely with attorneys and clients to manage cases effectively. This is an on-site position that requires strong organizational skills and attention to detail.<br><br>Responsibilities:<br>• Manage workers' compensation cases from initial intake to resolution, focusing on Delaware-specific matters.<br>• Draft and organize legal documents such as petitions, answers, discovery responses, settlement agreements, and correspondence.<br>• Compile and analyze medical records, pharmacy documentation, wage information, and other materials to prepare summaries and chronologies.<br>• Coordinate discovery processes, independent medical exams (IMEs), expert witness engagements, and hearing logistics.<br>• Monitor deadlines and schedule hearings, depositions, and other case-related activities while keeping attorneys and clients informed.<br>• Handle e-filing and document submissions for Delaware Industrial Accident Board proceedings and Superior Court appeals.<br>• Prepare and update exhibits and hearing binders, ensuring accuracy and readiness for legal proceedings.<br>• Communicate professionally with clients, adjusters, opposing counsel, and other stakeholders regarding case updates and scheduling.<br>• Accurately track billable hours and associated costs to meet monthly productivity targets.<br>• Maintain digital case files and templates to ensure consistency and organization.
<p>Our thriving client within the medical industry is looking to staff an Administrative Supervisor with proven experience overseeing a team of 5+ front desk/administrative employees. This Administrative Supervisor will oversee the front desk team, assign tasks, monitor performance, oversee daily office operations, maintain and update internal records, coordinate with the billing department to confirm patient insurance coverage, maintain office supplies, develop process improvements, schedule and coordinate meetings, and manage the preparation and execution of projects and initiatives within the department. The ideal Administrative Supervisor should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Coordinate conference calls</p><p>· Calendar Management</p><p>· HIPAA Compliance</p><p>· Draft internal/external correspondence</p><p>· Point of contact for outside vendors</p><p>· Coach, Train, Mentor Staff</p><p>· Provide research as needed</p>
<p>We are looking for an experienced and proactive Front Desk Coordinator to join a team in Wilmington, Delaware. This is a long-term contract position, offering an excellent opportunity to work in a dynamic and detail-oriented environment. In this role, you will be responsible for ensuring smooth front desk operations and providing outstanding administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a detail-oriented and welcoming experience.</p><p>• Manage a multi-line phone system, including answering inbound calls and directing them to the appropriate departments.</p><p>• Perform receptionist duties such as scheduling appointments and maintaining records.</p><p>• Provide concierge services to assist clients and staff with any inquiries or requests.</p><p>• Maintain and organize documents using document management software such as FileCenter.</p><p>• Coordinate daily office activities to support efficient operations.</p><p>• Handle incoming mail and deliveries, distributing them appropriately.</p><p>• Assist with administrative tasks, including data entry and file organization.</p><p>• Ensure the front desk area remains neat and presentable at all times.</p><p>• Collaborate with team members to improve workflow and customer satisfaction.</p>
<p>We are looking for a personable and organized Front Desk Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. In this role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p>• Collaborate with team members on special projects and tasks as required.</p>
We are offering an exciting opportunity in the heart of New Castle, Delaware for an Executive Administrative Assistant. This role involves providing administrative support within our team, overseeing general office activities, and maintaining an efficient and organized workspace. <br><br>Responsibilities<br><br>• Organize and schedule activities such as meetings, travel, and department events for the Senior Management Team.<br>• Prepare and proofread documents including correspondence, memos, and reports to ensure accuracy and clarity.<br>• Handle confidential and non-routine information with utmost discretion.<br>• Coordinate company events, working either independently or as part of a team on special or ongoing projects.<br>• Monitor and maintain inventory of office, janitorial, and other supplies across multiple locations.<br>• Ensure general office services and equipment are in order, providing assistance with related issues as needed.<br>• Sort and distribute incoming mail and arrange for outgoing shipments.<br>• Run general office errands as required.<br>• Create or modify presentations, demonstrating proficiency in Microsoft PowerPoint and other Office Suites.<br>• Leverage strong interpersonal and communication skills to interact with people at all levels within the organization and external contacts.<br>• Demonstrate strong analytical ability to gather and summarize data for reports/projects, find and present solutions to various administrative problems, and prioritize work.
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We are looking for an experienced Senior Project Manager to oversee a wireless project involving Distributed Antenna Systems at a major airport in Philadelphia, Pennsylvania. The ideal candidate will bring expertise in Agile methodologies and possess strong organizational and communication skills to ensure project milestones are achieved efficiently. This is a Contract to permanent position, offering an excellent opportunity to contribute to cutting-edge technology solutions in the services industry. This role is 4-5 days a week onsite in Philadelphia, PA. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Manage and coordinate all aspects of a Distributed Antenna System and wireless project at the airport.</p><p>• Ensure IT tasks align with project objectives and stay on schedule through effective planning and oversight.</p><p>• Develop and maintain project agendas, facilitating productive meetings to drive progress.</p><p>• Communicate effectively with stakeholders, team members, and vendors to ensure clarity and alignment.</p><p>• Apply Agile methodologies to optimize workflows and enhance project delivery.</p><p>• Monitor project risks and implement mitigation strategies to minimize disruptions.</p><p>• Collaborate across departments to ensure seamless integration of project components.</p><p>• Provide regular updates and reports to leadership on project status and outcomes.</p><p>• Ensure compliance with industry standards and best practices.</p><p>• Identify opportunities for process improvement and implement solutions to enhance efficiency.</p>
<p>Growing firm located in the Wilmington Delaware area seeks a skilled Firm Administrator with proven administrative, accounting, and finance experience within the legal/real estate industry. In this role, the Firm Administrator will assist with administrative operations including: developing office policies, processing client invoices, manage and monitor firm expenses, processing accounts receivables, assist with bank reconciliations, complete mail mergers, resolve vendor discrepancies, process human resources requests, coordinate with partners on strategic planning, and ensure compliance with employment laws, vendor policies, internal policies, and best practices. We are looking for someone with proven perceptive of legal office systems and trust administration.</p><p><br></p><p>How you will make an impact</p><p>· Direct and coordinate administrative functions</p><p>· Oversee scheduling, office supply management and vendor relations</p><p>· Account reconciliation of vendor statements</p><p>· Process year-end documents including 1099s</p><p>· Assist with/Resolve vendor inquiries</p><p>· Reconcile and process vendor invoices</p><p>· Handling client escrow and fiduciary funds</p><p>· Provide reports to management</p>
<p>We are looking for a detail-oriented Project Assistant to join our team on a contract basis in Camden, New Jersey. In this role, you will support various project management tasks, ensuring smooth execution and coordination across departments. The successful candidate will play a key role in overseeing processes, managing schedules, and maintaining clear communication with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Assist in coordinating and scheduling project activities to ensure timely completion.</p><p>• Monitor and report project progress to supervisors and relevant teams.</p><p>• Support cross-functional collaboration by facilitating communication and updates across departments.</p><p>• Organize and maintain project documentation for easy access and reference.</p><p>• Participate in mandatory training sessions to stay aligned with project objectives.</p><p>• Ensure compliance with organizational standards and procedures.</p><p>• Provide proctoring support and ensure adherence to protocols.</p><p>• Oversee onboarding processes for contract staff.</p><p>• Address and resolve any issues that may arise during project execution.</p>
<p>We are looking for a Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an excellent opportunity to contribute to customer support operations while utilizing organizational and data management skills. The ideal candidate will have experience with CRM systems and be comfortable handling data entry, customer interactions, and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to sales producers by streamlining sales processes and supporting lead and sales generation efforts.</p><p>• Manage and update client information within a CRM system, ensuring data accuracy and reliability.</p><p>• Perform detailed data entry tasks, including correcting errors and reorganizing spreadsheets for integration into the CRM system.</p><p>• Collaborate with data analysts to ensure accurate data migration and system updates.</p><p>• Handle customer inquiries through inbound and outbound calls, emails, and other communication channels.</p><p>• Maintain schedules by coordinating appointments and managing calendars.</p><p>• Utilize Microsoft Excel for data formatting, sorting, and organizing.</p><p>• Prepare well-organized documents and presentations using Microsoft Word and PowerPoint.</p><p>• Ensure timely responses to customer correspondence while maintaining a high level of service.</p><p>• Monitor and address system inconsistencies to improve operational efficiency.</p>
<p>Wilmington Delaware firm is looking to staff a dynamic and highly organized Executive Administrative Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant/ Office Admin, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Oversee office supply inventory</p><p>· Process client invoices</p><p>· Calendar Management</p><p>· Monitor expenses</p><p>· Answer incoming phone calls</p><p>· Draft email correspondence and create presentations</p><p>· POC to outside vendors</p><p>· Identify areas for process improvements</p><p>· Maintain petty cash</p><p>· Provide reports to management</p>
<p>We have partnered with one of our stable clients on their search for a highly organized Executive Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Manage and maintain executives’ schedules, appointments, and travel arrangements</p><p>· Prepare and edit internal/external correspondence, reports, and presentations</p><p>· Handle confidential documents </p><p>· Primary POC between executives and internal/external stakeholders</p><p>· Assess financial reports</p><p>· Perform general office duties such as ordering supplies and maintaining office organization </p><p>· Assist in the preparation of board materials, executive reports, and strategic documents</p><p>· Track, audit and reconcile expense reports and budgets</p><p>· Answering incoming phone calls</p><p>· Identify areas for process improvements</p>
<p>We are looking for a detail-oriented Bookkeeper to join a firm located in Wayne, Pennsylvania. This long-term contract position offers flexible hours, requiring approximately 25 hours per week onsite. The ideal candidate will have expertise in QuickBooks and a solid understanding of financial processes such as accounts payable, accounts receivable, and bank reconciliations.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter invoices into QuickBooks and maintain organized financial records.</p><p>• Process invoices efficiently to ensure timely payment.</p><p>• Handle cash applications and ensure proper allocation of funds.</p><p>• Perform bank reconciliations to verify account balances and transactions.</p><p>• Support general accounting tasks, including data entry and record management.</p><p>• Utilize Microsoft Excel to assist with financial analysis and reporting.</p><p>• Collaborate with team members to meet accounting deadlines and maintain compliance.</p>
We are looking for a detail-oriented Administrative Assistant to support daily operations and ensure seamless workflow within our organization. This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and can manage multiple tasks efficiently. Your contributions will play a vital role in maintaining organization and supporting business growth.<br><br>Responsibilities:<br>• Manage inbound and outbound calls with professionalism and efficiency.<br>• Coordinate schedules and appointments using calendar management tools.<br>• Perform data entry and maintain accurate records of administrative tasks.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Assist with ordering office supplies and maintaining inventory.<br>• Provide receptionist support by greeting visitors and managing front desk duties.<br>• Scan and organize documents for easy access and record-keeping.<br>• Support business development efforts by preparing materials and coordinating meetings.<br>• Maintain basic office functions, ensuring a well-organized and productive environment.<br>• Collaborate with team members to streamline administrative processes.
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Marlton, New Jersey. This is a long-term contract position ideal for someone with strong organizational skills and a proactive approach to administrative tasks. The role will involve supporting daily office operations and ensuring smooth communication within the team.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and direct them to the appropriate departments or individuals.</p><p>• Perform accurate data entry to maintain and update company records.</p><p>• Coordinate daily office activities, ensuring efficiency and organization.</p><p>• Prepare and format documents using Microsoft Office tools, including Word, Excel, and Outlook.</p><p>• Provide receptionist support by greeting visitors and assisting with inquiries.</p><p>• Maintain confidentiality of sensitive information and adhere to company policies.</p><p>• Collaborate with team members to support various administrative projects.</p><p>• Monitor and restock office supplies as needed.</p><p>• Assist in scheduling meetings and managing calendars.</p><p>• Generate reports and summaries to support decision-making processes.</p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
We are looking for a Sr. Systems Administrator to oversee and maintain our IT infrastructure in Newark, Delaware. This role involves managing a variety of systems, including servers, virtual environments, cloud technologies, and Active Directory, to ensure optimal performance and security. The ideal candidate will possess a strong technical background and the ability to address complex issues while ensuring compliance with organizational policies and regulatory requirements.<br><br>Responsibilities:<br>• Manage and maintain IT infrastructure, including servers, appliances, hypervisors, and storage systems.<br>• Oversee the operation of physical server environments, disaster recovery sites, and virtualized systems.<br>• Administer and troubleshoot cloud-based infrastructure technologies and Microsoft-based products.<br>• Configure and maintain Active Directory, including user accounts, Group Policy Objects, and authentication services.<br>• Implement and manage backup and recovery solutions to ensure data integrity and availability.<br>• Develop and apply security patches and enhancements to safeguard systems against vulnerabilities.<br>• Create and manage monitoring tools to track system performance and resolve issues proactively.<br>• Automate IT processes and support end-user technology, such as workstations, laptops, and peripherals.<br>• Plan and execute projects that align with organizational goals, including budgeting and scheduling.<br>• Ensure compliance with IT policies, licensing agreements, and regulatory requirements.