We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for an experienced IT Manager to oversee and expand the Microsoft Dynamics 365 platform for our organization. This leadership role involves managing a team of professionals across functional analysis, technical development, and project delivery. The ideal candidate will drive platform adoption, enhance system capabilities, and ensure solutions deliver measurable business value while fostering collaboration and growth within the team.</p><p><br></p><p>Responsibilities:</p><p>• Lead the strategic development and implementation of Microsoft Dynamics 365 solutions across multiple business areas, ensuring alignment with organizational goals.</p><p>• Manage a team of IT professionals, providing mentorship, guidance, and fostering an inclusive and collaborative work environment.</p><p>• Serve as a trusted advisor to business partners, translating business needs into actionable technical solutions that deliver tangible outcomes.</p><p>• Oversee the design, configuration, integration, and support of scalable and secure Dynamics 365 systems, ensuring optimal usability.</p><p>• Develop and manage the platform strategy and roadmap in collaboration with stakeholders, ensuring alignment with industry best practices.</p><p>• Drive project and portfolio management activities, including resource allocation, risk assessment, and timely delivery within scope and budget.</p><p>• Maintain compliance with data protection regulations, cybersecurity standards, and organizational IT policies.</p><p>• Manage vendor relationships to ensure contract compliance, maximize value, and stay informed on emerging platform features.</p><p>• Monitor and enhance system functionality to support evolving business needs, including customer advocacy and service quality.</p><p>• Budget and plan for future projects and resources, ensuring operational efficiency and effectiveness.</p>
<p>We are looking for a dedicated Customer Experience Specialist to join a leading financial services organization on a contract basis. This Customer Experience Specialist role is located in the Greater Philadelphia Region and involves providing exceptional administrative and client support to ensure seamless operations. The ideal Customer Experience Specialist candidate thrives in a fast-paced environment and demonstrates excellent organizational and communication skills.</p><p><br></p><p>What you get to do every single day:</p><p>• Coordinate and schedule meetings while managing calendars with precision.</p><p>• Send meeting invitations and links, ensuring all participants have the necessary information.</p><p>• Record and document meeting minutes for future reference and action.</p><p>• Perform accurate data entry and maintain organizational records.</p><p>• Manage and update spreadsheets to ensure data consistency.</p><p>• Respond to client inquiries with professionalism and resolve any concerns.</p><p>• Support client relations through additional administrative tasks and projects.</p><p>• Collaborate with internal teams to enhance overall client experience.</p>
<p>We are looking for a detail-oriented Human Resources Administrator to join our team in Voorhees, New Jersey. This long-term contract position offers an excellent opportunity to contribute to a dynamic and fast-paced HR department. The ideal candidate will have experience in compliance, legal correspondence, and worker’s compensation, along with the ability to manage high-volume HR operations independently while knowing when to seek guidance.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the administration of all employee leaves of absence, including FMLA, ADA, parental, medical, and other statutory or company-sponsored leaves</li><li>Serve as the primary contact for employees and managers regarding leave processes, eligibility, documentation, and compliance</li><li>Maintain accurate records and documentation while ensuring strict confidentiality of sensitive information</li><li>Ensure compliance with federal, state, and local leave regulations and company policies</li><li>Partner with payroll to ensure accurate compensation and benefits administration during employee leaves</li><li>Provide administrative HR support, including new employees onboarding, personnel file maintenance, HRIS data entry, and general employee inquiries</li><li>Assist in benefits administration and open enrollment activities</li><li>Support HR team with reporting, audits, and special projects as needed</li><li>Contribute to cross-functional HR process improvements and digital documentation initiatives</li></ul>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking to hire a Contracts Administrator for an established company in Maryland.</p><p><br></p><p>The Contracts Administrator is responsible for overseeing, reviewing, and managing all contractual documentation for a real estate/construction company. This role involves preparing, negotiating, and finalizing sales, purchase, leasing, and government contracts to support business goals. The Contracts Administrator ensures compliance with corporate standards and legal requirements, coordinates with internal teams and clients, and maintains organized contract records for seamless accessibility. The ideal candidate will bring extensive experience in contract administration, construction or leasing contracts, and a high level of organizational skill and customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and finalize sales and purchase contracts, construction contracts, and leasing agreements</li><li>Ensure that all contracts align with corporate guidelines and legal standards per construction law.</li><li>Review contract terms and conditions, identifying any discrepancies, and working to resolve these before contract finalization.</li><li>Negotiate contract terms and conditions with clients, subcontractors, and vendors to reach mutually beneficial agreements.</li><li>Communicate effectively with internal and external stakeholders to resolve conflicts or questions regarding contract terms.</li><li>Work closely with the Director of Customer & Process Excellence and the Chief Operating Officer (COO) on contract terms, final terms, and schedule of values to ensure alignment with company objectives and financial targets.</li><li>Maintain a meticulous filing system for all contractual paperwork, ensuring compliance with federal, state, and company documentation requirements.</li><li>Conduct periodic reviews of contracts and track contract deadlines, amendments, and renewals to ensure timely action.</li><li>Review contracts for accuracy, verifying that all terms comply with legal standards and client requirements.</li><li>Utilize Super Legal AI or other legal (approved) AI tools as a supplement to analyze contracts, streamline repetitive tasks, generate legal insights, and support data informed decision-making.</li><li>Edit and submit contracts for client review, ensuring accurate use of legal terminology and clear language for client understanding.</li><li>Work closely with sales teams, project managers, and operations teams to ensure that contract requirements are understood and met.</li><li>Provide outstanding service to clients and internal teams by promptly addressing questions and ensuring a seamless contract process.</li></ul><p><br></p><p> Our client offers compressive benefits including medical coverage, PTO, retirement savings, profit sharing, PTO and more.</p><p><br></p><p><strong><em>Qualified candidates should directly apply and connect with Amy Hyman Baum on LinkedIn. Direct messages can be sent via LI messenger or to the email found on Amy' LinkedIn page. Be sure to include an updated resume.</em></strong></p>
<p>We are looking for a highly organized Partner Support Coordinator III to join our team on a long-term contract basis. In this role, you will oversee the entire order lifecycle, ensuring seamless coordination between selling partners and internal teams. This virtual position offers the opportunity to utilize your communication, multitasking, and customer service skills in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming orders from selling partners, ensuring accurate input into the system and timely completion.</p><p>• Serve as a liaison between external selling partners and internal teams to facilitate smooth communication and operations.</p><p>• Maintain high levels of customer service while addressing partner inquiries and resolving issues promptly.</p><p>• Enter and update data across relevant systems with precision and attention to detail.</p><p>• Coordinate with teams to meet deadlines and ensure all order-related tasks are completed efficiently.</p><p>• Monitor progress of orders, providing updates and ensuring adherence to timelines.</p><p>• Collaborate with sales and other departments to optimize workflows and improve processes.</p><p>• Utilize CRM and other tools to track and manage partner interactions effectively.</p><p>• Support high-volume operations while maintaining accuracy and quality standards.</p><p>• Adapt to flexible working hours as needed to meet project requirements.</p>
<p>We are looking for a skilled Senior Marketing Programs Manager to join our client in Wilmington, Delaware. This role requires expertise in managing client relationships and overseeing various marketing campaigns, including print and digital initiatives. Candidates must have experience working in highly regulated industries such as Financial Services, and have experience working with direct mail. This role is 3 days per week in the </p><p><br></p><p>Responsibilities:</p><p>• Oversee the planning, execution, and optimization of print and direct mail campaigns to meet client objectives.</p><p>• Collaborate with print vendors and letter shops to ensure timely and cost-effective production of marketing materials.</p><p>• Manage client accounts and maintain strong relationships by addressing their needs and delivering exceptional service.</p><p>• Coordinate and execute digital and email marketing campaigns aimed at driving engagement and brand awareness.</p><p>• Develop and implement B2B marketing strategies that align with overall business goals.</p><p>• Monitor campaign performance, analyze results, and recommend adjustments to improve effectiveness.</p><p>• Lead project management efforts to ensure marketing initiatives are completed on time and within budget.</p><p>• Conduct market research to identify trends and opportunities for enhancing campaigns.</p><p>• Ensure brand consistency across all marketing efforts and materials.</p><p>• Work closely with cross-functional teams to align marketing strategies with business objectives.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a dedicated mass tort paralegal to join our team on a long-term contract basis in Wilmington, Delaware. This role is ideal for a skilled individual with experience in paralegal functions and client management, who thrives in a fast-paced legal environment. You will play a key role in ensuring seamless communication with clients, maintaining critical deadlines, and supporting the litigation team in preparing case files.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to client inquiries and manage incoming and outgoing client correspondence.</p><p>• Order, track, and review client medical records to gather evidence for case documentation, ensuring follow-ups are completed as needed.</p><p>• Maintain and manage client-related deadlines, including statutes of limitations and discovery-specific timelines.</p><p>• Prepare and submit discovery documents such as interrogatory answers, Plaintiff Fact Sheets, and Census Forms, while addressing deficiencies.</p><p>• Collaborate with Client Service and litigation teams to ensure client files are complete, meet discovery deadlines, and are trial-ready.</p><p>• Conduct legal research using tools like Westlaw, LexisNexis, and public-access websites to support case preparation.</p><p>• Utilize Microsoft Word and Excel to organize and manage project-related tasks effectively.</p><p>• Monitor and update calendars for legal deadlines and ensure compliance with client-specific requirements.</p><p>• Assist in managing client intake and ensure all necessary documentation is accurately recorded.</p><p>• Support mass tort litigation efforts through effective communication and coordination with team members.</p>
<p>We are looking for a dedicated and detail-oriented individual to join our client, a wealth management team as a Client Services Associate. This role involves providing administrative and client service support to ensure seamless operations and exceptional client experiences. The position offers a dynamic environment where you can grow your skills and contribute to the success of a sophisticated clientele, including individuals, families, and business leaders.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process account documentation to support client service operations.</p><p>• Compile onboarding packets and create reports for client meetings.</p><p>• Provide administrative assistance for financial planning and investment advisory services.</p><p>• Coordinate with financial institutions to manage account setups, transfers, and maintenance.</p><p>• Organize and maintain accurate client records, ensuring timely handling of sensitive documents and correspondence.</p><p>• Assist advisors by preparing review materials, generating reports, and managing mail logistics.</p><p>• Schedule and organize office meetings and facilitate client communications.</p><p>• Work onsite at least two days per week to support operational needs.</p>
<p>Robert Half is in search of an Administrative Analyst to join our team in the health insurance industry, based in the Greater Philadelphia area. This Administrative Analyst role will involve managing and processing surety bonds needs for clients, facilitating information exchange, and maintaining accurate records. You will act as a liaison between clients, underwriters, and bondholders, ensuring all bond-related processes adhere to industry regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with team members to address accounts that require support in initiating bond release processes.</li><li>Ensure all client documentation is maintained with accuracy throughout every stage of the release.</li><li>Oversee the preparation and processing of replacement or release letters, with close attention to each surety’s unique requirements.</li><li>Record all communications, including written and verbal exchanges, to maintain a thorough correspondence history.</li><li>Execute consistent written and verbal follow-ups with obligees to obtain release confirmations, and provide clients with status updates under the guidance of the Exoneration Specialist.</li><li>Keep the database of obligee contacts current and well-organized.</li><li>Monitor and manage ongoing exoneration efforts using a detailed spreadsheet, ensuring all open and completed cases are accurately tracked for reporting.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Office Manager / Legal Assistant – Litigation Practice (Wilmington, DE | permanent) A nationally recognized litigation practice is seeking a detail oriented, highly organized Office Manager/Legal Assistant to support attorneys and paralegals in a busy corporate governance and shareholder litigation group. This role blends administrative management, legal support, and daily office operations in a small, fast-paced environment. </p><p> </p><p>This role requires legal experience and will support several attorneys. Interested candidates in Wilmington that want to be considered immediately should reach out to Kevin Ross at Robert Half in Philadelphia.</p><p><br></p>
New Opportunity in Willow Grove - Our client is seeking an experienced Procurement Specialist for 6 month engagement with a likely extension. This role has the potential to become a full time position for the right candidate. This position is 100% on site and will begin immediately. <br><br>Under the supervision of the Procurement Manager, the Procurement & Administrative Support Specialist is responsible for assisting with general procurement and administrative activities necessary to support a centralized purchase order process throughout the United States. This role ensures compliance with company purchasing policies, maintains accurate documentation, and provides day-to-day administrative support to the procurement team.<br>Key Responsibilities:<br>• Assist in the processing, creation, and tracking of purchase orders for goods and services in accordance with established company guidelines.<br>• Collaborate with internal teams and external vendors to obtain competitive quotes, resolve order discrepancies, and expedite orders as needed.<br>• Review and verify incoming purchase requisitions for completeness and accuracy before submitting for approval.<br>• Maintain well-organized records of procurement activities, contracts, supplier information, and supporting documentation.<br>• Monitor open PO status and follow up on outstanding orders, working with suppliers to ensure timely delivery.<br>• Coordinate routine communication with suppliers regarding order confirmations, changes, and delivery schedules.<br>• Support the onboarding of new suppliers and assist with updating supplier information in procurement systems.<br>• Assist in preparing reports on purchasing activities, supplier performance, and spend analysis as requested by management.<br>• Provide general administrative support to the procurement team, including scheduling meetings, preparing correspondence, and handling routine inquiries.<br>• Ensure compliance with company purchasing policies and assist with standardization initiatives for procurement processes.<br>Qualifications:<br>• 1–2 years of experience in a procurement, purchasing, or administrative support role (corporate setting preferred).<br>• Familiarity with purchase order systems and basic procurement processes is highly desired.<br>• Experience using Coupa is highly preferred.<br>• Strong organizational and communication skills with keen attention to detail.<br>• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with procurement or ERP software is a plus.<br>• Ability to prioritize tasks and manage time effectively in a fast-paced environment.<br>• Customer service mindset and ability to work collaboratively across teams.<br>Additional Information:<br>This role is based in the United States and supports centralized procurement operations across the US. Occasional overtime may be required to meet deadlines or support critical procurement needs.<br>For immediate consideration please call Robert Half at 215-244-1551, or apply on-line. Thank you!
<p>Senior Accounts Receivable Coordinator </p><p><br></p><p> $75,000–$95,000 | permanent | Hybrid (if applicable) </p><p><br></p><p>A growing and well-established organization with over $240MM in revenue is seeking a Senior Accounts Receivable Coordinator to join its finance team. This role is ideal for a detail-oriented AR detail oriented who brings strong ownership of the receivables process, enjoys collaborating cross-functionally, and is comfortable handling complex customer accounts. This position plays a critical role in maintaining healthy cash flow, improving collections, and supporting accurate financial reporting. </p><p><br></p><p>Position Overview Summary</p><p><br></p><p>The Senior Accounts Receivable Coordinator will oversee the full AR lifecycle, including invoicing, collections, cash application, dispute resolution, and reporting. This role works closely with accounting leadership, sales, and customer service teams to ensure timely payment and strong customer relationships. </p><p><br></p><p> Key Responsibilities </p><p><br></p><ul><li>Manage and oversee the full accounts receivable cycle </li><li>Prepare and issue accurate customer invoices in a timely manner </li><li>Lead collection efforts, including outreach to customers and resolution of outstanding balances </li><li>Apply cash receipts and reconcile customer accounts Investigate and resolve billing discrepancies and customer disputes </li><li>Monitor AR aging reports and proactively address delinquent accounts </li><li>Assist with month-end close activities related to AR Ensure compliance with internal controls, policies, and procedures </li><li>Support process improvements to enhance efficiency and accuracy </li><li>Provide AR reporting and insights to accounting leadership </li></ul><p><br></p><p> Qualifications </p><p><br></p><ul><li>5+ years of progressive accounts receivable experience </li><li>Strong understanding of AR processes, cash application, and collections </li><li>Experience working with complex or high-volume customer accounts </li><li>Proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP preferred) </li><li>Experience with ERP systems such as NetSuite, SAP, Oracle, or similar </li><li>Excellent communication and customer service skills </li><li>Strong attention to detail and ability to manage multiple priorities </li><li>Ability to work independently and take ownership of responsibilities </li></ul><p><br></p><p>Compensation & Benefits </p><p><br></p><p>Competitive salary range of $75,000–$95,000, based on experience Comprehensive benefits package (medical, dental, vision, 401(k), PTO, etc.) Stable work environment with growth opportunities If you are an experienced AR detail oriented who enjoys taking ownership, driving results, and contributing to a collaborative finance team, we’d love to hear from you. </p><p><br></p><p>Apply today to take the next step in your accounting career.</p>
<p>We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to recover outstanding balances in compliance with company policies.</p><p>• Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues.</p><p>• Utilize Microsoft Excel and other tools to track account balances and generate reports.</p><p>• Collaborate with billing teams to ensure accurate handling of invoices and payments.</p><p>• Handle inbound and outbound calls to address customer inquiries and resolve disputes.</p><p>• Monitor overdue accounts and initiate appropriate follow-up actions.</p><p>• Analyze credit information and provide recommendations for account adjustments.</p><p>• Maintain detailed records of all communications and transactions for auditing purposes.</p><p>• Ensure compliance with regulatory standards and company procedures related to collections.</p><p>• Support continuous improvement initiatives to enhance collection processes and customer satisfaction.</p>
Controller <br> $80,000–$120,000 + Bonus | On-Site | Kennett Square, PA + Great Benefits <br> A growing, multi-state organization is seeking a Controller to eventually step into the CFO role upon the current CFO’s retirement. The company has experienced steady growth through acquisitions and is looking for a hands-on accounting leader to help support continued expansion. <br> In this role, the Controller will oversee financial operations and contribute to long-term strategic growth. This is a key leadership opportunity for an experienced accounting detail oriented ready to take the next step in their career. <br> Position Overview <br> The Controller will oversee all day-to-day accounting functions, ensure accurate financial reporting, and maintain compliance with GAAP and regulatory standards. This role manages the general ledger, supervises A/P and A/R, leads the month-end close process, and partners closely with executive leadership on budgeting, forecasting, and strategic financial planning. <br> What You’ll Do <br> Lead daily accounting operations, ensuring accuracy across all financial transactions Supervise and develop A/P and A/R teams Manage monthly, quarterly, and year-end close processes Analyze financial statements, reconcile accounts, and ensure GAAP compliance Prepare financial reports, forecasts, and presentations for leadership Strengthen internal controls and drive process improvements Coordinate external audits and ensure timely completion Partner with customer service teams to resolve billing inquiries Support budgeting, special projects, and cross-functional initiatives Work independently, prioritize effectively, and deliver results with minimal oversight <br> Qualifications <br> Bachelor’s degree in Accounting, Finance, or a related field CPA preferred 6–8 years of progressive accounting experience, including team supervision Strong understanding of financial reporting, account analysis, and reconciliations Experience overseeing A/P and A/R operations Advanced Excel skills; experience with QuickBooks, NetSuite, or Sage is a plus Excellent communication, analytical, and problem-solving skills Demonstrated leadership ability and capacity to manage multiple priorities Familiarity with billing and customer service workflows is a plus <br> Schedule & Work Environment <br> permanent, on-site role Monday–Friday, 8:00 a.m.–5:00 p.m. Occasional extended hours during close cycles <br> <br> If you’re a detail-oriented financial leader who values accuracy, team development, and operational excellence, this is an opportunity to make a meaningful impact in a stable, growth-focused organization.
<p>Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation, FOIA requests, leases, employment, procurement, and environmental issues. Help translate legal concepts into actionable tasks and ensure legal requirements are met efficiently.</p><p><br></p><p>This role is onsite in New Castle, DE 5 days per week - then will move to a hybrid schedule.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>- Draft, review, and edit contracts, agreements, leases, resolutions, policies, and correspondence.</p><p>- Conduct legal research and analyze factual/legal issues.</p><p>- Review and update standard agreements, flagging concerns.</p><p>- Manage workflows and databases for contracts, e-billing, and compliance.</p><p>- Triage and streamline incoming work for legal counsel; communicate on their behalf and manage delegated assignments.</p><p>- Prepare statistics, charts, graphs, and summaries as needed.</p><p>- Perform administrative tasks: maintain calendars, schedule meetings, take minutes, route mail, and compose correspondence.</p><p>- Provide support to the Executive Director and Board as needed.</p><p>- Ensure high levels of customer service and professionalism.</p><p><br></p><p>Required Skills & Abilities:</p><p><br></p><p>- Proficient in legal research, writing, and document preparation.</p><p>- Strong communication, analysis, and problem-solving skills.</p><p>- Excellent multi-tasking, organization, and attention to detail.</p><p>- Ability to work independently and collaboratively.</p><p>- Comfortable with Office 365, DocuSign, Lexis/Nexis, PACER, and contract management platforms.</p><p>- Uphold ethical standards, integrity, and discretion.</p><p>- Notary Commission in NJ and DE, or ability to obtain.</p><p>- Valid driver’s license.</p><p><br></p><p>Education & Experience:</p><p><br></p><p>- Associate’s degree required, Bachelor’s preferred.</p><p>- Minimum 3 years of relevant paralegal experience.</p><p>- Certification from ABA-approved paralegal program required.</p><p>- In-house legal department experience preferred.</p><p>- Experience in real estate or contract law preferred.</p>
<p>Robert Half is seeking a detail‑oriented and proactive Accounts Payable Manager to lead our client's AP function within a dynamic manufacturing environment. This Accounts Payable Manager role is responsible for ensuring accurate and timely processing of invoices, optimizing AP workflows, and supporting strong vendor relationships. The ideal candidate brings a deep understanding of manufacturing payables, three-way match processes, and high-volume transactional environments.</p><p><br></p><p>Responsibilities:</p><ul><li>Supervise and guide accounts payable staff, including hiring, training, and performance management.</li><li>Establish and enforce performance standards to meet service and operational goals.</li><li>Oversee accounting and transaction processes to ensure alignment with company policies and procedures.</li><li>Support the implementation and integration of Microsoft Dynamics 365 within the accounts payable department.</li><li>Audit and manage accounting transactions, ensuring compliance with internal controls.</li><li>Reconcile accounts payable sub-ledgers with the general ledger to maintain accuracy.</li><li>Maintain organized and accessible records related to accounting and business transactions.</li><li>Monitor adherence to internal control procedures and address any discrepancies.</li></ul>
