We are looking for a dedicated individual to join our team as an AML/BSA Manager in Newark, Delaware. This contract-to-permanent position offers the opportunity to lead a team focused on delivering exceptional client services within the financial services industry. The role requires a strategic mindset and strong leadership skills to ensure compliance and operational excellence in Know Your Customer (KYC) processes.<br><br>Responsibilities:<br>• Oversee and guide a team of Relationship Officers to ensure the timely completion of KYC processes for commercial banking clients.<br>• Manage relationships with internal stakeholders and external clients to deliver a seamless and high-quality client experience.<br>• Monitor team performance and implement strategies to improve efficiency and compliance with regulatory standards.<br>• Ensure adherence to Anti-Money Laundering (AML) regulations and policies across all operations.<br>• Provide training and support to team members to enhance their knowledge and expertise in KYC and AML processes.<br>• Collaborate with portfolio administrators to maintain accurate asset inventory and client records.<br>• Utilize desktop workstations effectively to manage client documentation and streamline operations.<br>• Identify areas for process improvement and drive initiatives to optimize KYC workflows.<br>• Regularly review and analyze asset management procedures to ensure alignment with organizational goals.<br>• Act as the primary escalation point for complex client service issues, ensuring prompt resolution.

• Proven experience in asset management and portfolio administration within the financial services industry.<br>• Strong knowledge of Anti-Money Laundering (AML) regulations and compliance requirements.<br>• Proficiency in managing PC desktop workstations and related technologies.<br>• Demonstrated ability to lead teams and manage client relationships effectively.<br>• Excellent organizational and analytical skills to oversee asset inventory and KYC processes.<br>• Strong communication skills, both written and verbal, to interact with stakeholders and team members.<br>• Ability to identify and implement process improvements for operational efficiency.<br>• Relevant certifications or training in AML/KYC processes are highly desirable.

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