<p><strong>Senior Project Manager II</strong></p><p><strong>Contract: </strong>15 weeks, Contract to Hire</p><p><strong>Work Arrangement:</strong> Remote</p><p><strong>Work Hours:</strong> Monday through Friday, 8:00 AM – 5:00 PM </p><p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>Senior Project Manager II</strong> to lead the implementation of a new contact center team and associated technology across multiple physician practices. In this role, you will work closely with contact center leadership to develop and execute project plans encompassing process mapping, testing, rollout planning, business requirements, and communication strategies. The Senior Project Manager II will coordinate activities across business units, physician practices, and technical teams, ensuring projects are delivered on time, within budget, and to defined specifications.</p><p>This high-visibility role requires strong communication, organizational, and leadership skills, as well as a demonstrated ability to drive transformation and manage stakeholder relationships effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary point of accountability for assigned projects.</li><li>Coordinate and manage relationships across multiple stakeholders, including business owners, team members, and service centers.</li><li>Develop strategic documents (e.g., project charters, education and communication plans, detailed project plans) and provide updates/presentations to stakeholders.</li><li>Identify and mitigate project risks, issues, and cross-project dependencies.</li><li>Ensure deliverables are completed throughout the project lifecycle.</li><li>Facilitate decision-making, problem-solving, and the creation of implementation toolkits or migration schedules.</li><li>Mentor and manage project team members as appropriate.</li></ul><p><br></p>
<p><strong>Project Coordinator</strong></p><p><strong>Location</strong>: Nashville, TN </p><p><br></p><p><strong>Employment Type</strong>: Full-Time Contract (6 months; Potential for Extension or Conversion) </p><p><strong>Overview</strong>:</p><p>We are seeking a detail-oriented and proactive Project Coordinator to join our dynamic team. This role thrives in a fast-paced, collaborative environment and is ideal for someone who enjoys working closely with customers and internal teams to ensure project success from start to finish.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver a personalized and creative experience to members throughout their project lifecycle</li><li>Coordinate project activities and ensure timely delivery of high-quality outcomes</li><li>Maintain exceptional customer satisfaction through effective communication and problem-solving</li><li>Collaborate with publishing and internal teams to ensure proper service package enrollment</li><li>Utilize various software tools to manage customer accounts and monitor for potential issues</li><li>Meet performance and quality metrics consistently</li><li>Drive process improvement initiatives within the department</li><li>Escalate issues and remove barriers to ensure project deadlines are met</li></ul><p><br></p>
<p>We at Robert Half are seeking versatile and dynamic <strong>Marketing Generalists</strong> to join our pool of experts. You’ll wear multiple hats across content creation, campaign management, and brand strategy to help businesses grow. With a focus on creativity, data-driven insights, and cross-functional collaboration, this role is ideal for someone who thrives in a fast-paced marketing environment. We specialize in finding top marketing talent across North America and are dedicated to representing you!</p><p><br></p>
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
<p><strong>Position Overview:</strong></p><p>We are seeking a highly skilled <strong>Senior Internal Auditor</strong> to join our team. The successful candidate will play a critical role in evaluating and improving the effectiveness of internal controls, risk management processes, and governance practices. This position requires an experienced auditor with excellent analytical, organizational, and leadership skills who can contribute to enhancing operational efficiency while ensuring compliance with regulations and organizational policies.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Audit Planning and Execution:</strong></p><ul><li>Design and execute comprehensive audit plans to evaluate financial, operational, and compliance processes.</li><li>Perform risk assessments and develop audit programs tailored to organizational needs.</li><li>Conduct fieldwork to identify areas of risk, inefficiency, and non-compliance.</li></ul><p><strong>Internal Control Evaluation:</strong></p><ul><li>Assess the adequacy and effectiveness of internal controls, providing recommendations for improvement.</li><li>Partner with key stakeholders to ensure corrective actions are implemented promptly.</li></ul><p><strong>Risk Management:</strong></p><ul><li>Identify key risks across business units and provide actionable insights to mitigate those risks.</li><li>Monitor and report risks impacting the company’s operational and financial objectives.</li></ul><p><strong>Reporting and Communication:</strong></p><ul><li>Compile clear, concise, and actionable audit reports with findings, recommendations, and management responses.</li><li>Present findings to senior management, the Audit Committee, and other stakeholders as required.</li></ul><p><strong>Compliance:</strong></p><ul><li>Ensure adherence to legal regulations, industry standards, and company policies.</li><li>Keep up to date with changes in compliance requirements and audit methodologies.</li></ul><p><strong>Mentorship and Collaboration:</strong></p><ul><li>Mentor and provide guidance to junior audit staff, fostering their professional development.</li><li>Collaborate cross-functionally to promote a culture of integrity and accountability.</li></ul><p><br></p>
<p>We are seeking a highly skilled and hands-on IT Director. This role is ideal for a technically proficient leader. Candidates MUST have experience leading teams, maintaining systems, working with ERP systems, software development projects, and offshore programming teams. Leads the development and implementation of IT systems, manage IT budgets, and stay abreast of emerging technologies, ensures the security of systems, networks, and data, and collaborate with other departments to identify and address technology needs. The role will oversee and actively participate in the organization's technology strategy, infrastructure, and operations, ensuring alignment with business goals and managing IT and programming staff and budgets.</p><p> </p><p> </p><p> </p><p> Essential Duties:</p><p> </p><p> </p><p> · IT Administration: Manage user access, security protocols, system backups, hardware/software procurement, helpdesk, disaster planning and disaster recovery testing.</p><p> </p><p> · Team Coordination: Provide direction, oversight, and management for IT staff including contract programmers and implementation projects.</p><p> </p><p> · New Software & Technology Implementation: Research, plan, and lead implementation of new tools and technologies to improve business efficiency and system performance</p><p> </p><p> · Security: Implement and oversee security measures to protect data and manage access controls. Manage user accounts, access rights, and security settings working with department heads to grand appropriate authority.</p><p> </p><p> · Communication & Customer Service: Strong communication skills for both internal and external service groups.</p><p> </p><p> · Troubleshooting: Troubleshoot and resolve IT-related issues reported by users. Provide Tier 3 escalation support.</p><p> </p><p> · Other duties, as assigned.</p><p> </p><p> </p>
<p>We are hiring a <strong>Chart Retrieval Specialist</strong> in <strong>Nashville, TN</strong> for an exciting project-based opportunity. As a <strong>Chart Retrieval Specialist</strong>, you will conduct fieldwork to collect and transmit medical records from healthcare providers within a defined region. This role is ideal for detail-oriented individuals who enjoy independent work and have flexibility in their schedule. The <strong>Chart Retrieval Specialist</strong> position is critical in supporting healthcare data initiatives and improving patient care through accurate record collection.</p><p><br></p><p><strong>Key Details:</strong></p><ul><li><strong>Duration:</strong> 5 months, with potential for extension</li><li><strong>Location:</strong> Fieldwork within a 60-mile radius of your home base; mileage reimbursed from mile 1</li><li><strong>Schedule:</strong> Project-based; hours vary weekly depending on project volume and business needs. Flexibility is essential, as some weeks may offer close to full-time hours, while others may be lighter</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Travel to physician offices, clinics, and other healthcare facilities to retrieve medical charts</li><li>Communicate professionally with healthcare staff to facilitate chart access</li><li>Scan and upload medical records using company-provided equipment and secure systems</li><li>Maintain confidentiality and adhere strictly to HIPAA and privacy standards</li><li>Accurately document retrieval activity and report daily progress</li><li>Troubleshoot basic technical issues related to scanning or access in the field</li><li>Ensure timely, complete, and high-quality record submissions</li></ul><p><br></p>
<p>We are looking for a skilled Treasury Analyst to join our team in Nashville, Tennessee. This role offers the opportunity to manage complex financial processes, provide strategic insights, and contribute to key business decisions. The ideal candidate will excel in analyzing financial data, executing capital transactions, and guiding the organization’s treasury functions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analysis of financing alternatives, execute derivative trades, and oversee debt capital market transactions.</p><p>• Manage cash assets and bank accounts, ensuring optimal allocation and operational efficiency.</p><p>• Lead financial projects by gathering and analyzing data, recommending actionable solutions, and implementing strategies to address medium to high-risk issues.</p><p>• Prepare detailed monthly and quarterly reports for management, covering topics such as external debt, liquidity forecasts, and asset-liability management.</p><p>• Provide technical expertise and mentorship to peers, offering recommendations to management on treasury-related matters.</p><p>• Collaborate effectively with stakeholders to ensure proper relationship management and prompt responses to client and vendor requests.</p><p>• Utilize tools and techniques to simplify complex financial concepts, ensuring clear communication to diverse audiences.</p><p>• Apply critical thinking and decision-making skills to assess risks, benefits, and alternatives for key financial decisions.</p><p>• Maintain accuracy and attention to detail in all financial analyses and reporting processes.</p><p>• Manage multiple priorities effectively, balancing day-to-day operational needs with long-term project goals.</p>
<p>We are looking for a skilled Enterprise Application Consultant to join our DevOps team supporting our client located in Nashville. This is a long-term contract position based in Nashville, Tennessee, offering a hybrid work arrangement with occasional onsite requirements. The ideal candidate will bring deep expertise in software development practices, strong communication skills, and the ability to thrive in a collaborative Agile environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and enhance applications using Java and technologies to meet project requirements.</p><p>• Create and manage documentation in Jira to ensure clear communication of development processes.</p><p>• Implement and maintain CI/CD pipelines using tools such as Jenkins, Tekton, and Maven.</p><p>• Collaborate with team members in remote meetings, providing input and solutions to technical challenges.</p><p>• Utilize Red Hat OpenShift and 3Scale platforms for effective application deployment.</p><p>• Design and integrate RESTful Service APIs to support service-oriented architecture.</p><p>• Work with Kubernetes for container orchestration and efficient resource management.</p><p>• Utilize Bitbucket and Confluence for version control and documentation collaboration.</p><p>• Ensure adherence to Agile practices while supporting continuous innovation and improvement.</p><p>• Communicate effectively with developers, testers, business analysts, and scrum masters to meet objectives.</p>
