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28 results for Customer Experience Specialist in Nashua, NH

Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.25 USD / Hourly
  • <p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
  • 2026-02-16T14:28:43Z
Customer Service Representative
  • Fitchburg, MA
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>·      Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>·      Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships.  </p><p>·      Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>·      Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>·      Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>·      Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>·      Follow up on lost business in an effort to reactivate dormant accounts.</p><p>·      Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>·      Forwards quotations to customer as required.</p><p>·      Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>·      Maintain customer information as needed for contacts, routing etc.</p><p>·      Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>·      Quality is everyone’s responsibility.</p><p>·      Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
  • 2026-01-29T13:04:15Z
Patient Access Specialist - 3rd Shift
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
  • 2026-02-16T14:28:43Z
Customer Service Representative
  • Milford, MA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>Robert Half's client is looking for a detail-oriented order entry clerk for a short term coverage within their Customer Service department!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Email correspondence</p><p>- Processing orders</p><p>- Order entry</p><p>- Collaborating with sales team and customers</p><p>- Ensuring timely delivery of orders</p><p>- ERP experience is a MUST! </p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~ 3months</p><p>Hours: 8:30am-5pm | M-F</p><p>Work type: Remote</p><p>Pay Rate: $18-$21 (based on experience)</p><p><br></p><p>**If interested, APPLY now!</p>
  • 2026-02-19T14:44:07Z
Customer Service Rep
  • Acton, MA
  • onsite
  • Permanent
  • 52000.00 - 60000.00 USD / Yearly
  • Essential Functions <br> Respond to all customer inquiries, questions, and RFQ’s <br> Develop system for following up on quotes to identify likelihood of order <br> Understand customers’ needs and communicate to production team to ensure satisfaction <br> Setup and host customer and vendor visits via video, and/or in person <br> Daily meeting with production manager, operations manager, engineering to review any open quotes and/or <br>order fulfillment concerns <br> Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy <br> Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested <br> Prepare weekly posts for social media sites (LinkedIn etc.) <br> Attend trade shows as requested (US Locations) <br> Maintain database integrity within ProfitKey® ERP Software <br> Maintain a database of current and potential customers with CRM <br> Review technical drawings for manufacturability with the support of engineering as needed <br> Prepare customer reports and access customer portals as needed. <br>Education <br>- Associate’s degree in business administration, applied science or engineering <br> <br>Experience Details <br> <br>- Manufacturing technical sales support and/or officer administrator role – 1 year preferred <br>- Customer service experience <br>- High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
  • 2026-02-17T13:43:43Z
Cash Application Specialist
  • Marlborough, MA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>Our client is a growing organization seeking a <strong>Cash Application Specialist</strong> to support their finance team by ensuring the accurate and timely application of customer payments and the overall integrity of accounts receivable. This role will focus on applying and reconciling daily cash receipts, researching and resolving unapplied or short-paid items, and maintaining accurate records within the ERP system. The specialist will also manage customer deductions and chargebacks, including researching validity, preparing dispute documentation, and partnering cross-functionally with Sales, Supply Chain, Trade Marketing, and Customer Service to drive timely resolution. In addition, the role will support account reconciliations, reporting, credit support, and month-end close activities, while analyzing trends and recommending process improvements in a fast-paced, growing environment.</p>
  • 2026-02-12T19:33:43Z
Sr Banking Specialist
  • Stoneham, MA
  • onsite
  • Permanent
  • 58000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
  • 2026-01-28T17:04:25Z
Receptionist Lead/Front Office Coordinator
  • Boston, MA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p><strong> </strong>We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities: </p><p><br></p><p><strong><u>Job duties</u></strong> </p><p><em> Front Desk Guest Experience </em></p><p> - Ensure a professional welcoming and seamless guest experience at all times. </p><p> - Welcome visitors clients and guests manage visitor check-in building security requirements and access badges. </p><p> - Escort guests to meeting rooms and notify hosts of arrival. </p><p> - Understand client expectations and deliver consistent 5-star service. </p><p> - Respond to guest needs and requests promptly and professionally. </p><p> - Answer and direct calls manage messages and meeting room inquiries. </p><p> - Monitor reception inbox ensuring timely responses. </p><p><em> Meeting Hospitality Support </em></p><p> - Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured. </p><p> - Assist with hospitality setup including beverages and food service. </p><p> - Coordinate internal and external catering as needed. </p><p><em> Office Operations Facilities Support </em></p><p> - Manage office supplies and kitchen inventory including weekly food orders. </p><p> - Manage incoming and outgoing mail packages and deliveries. </p><p> - Coordinate with building management and vendors cleaning maintenance IT. </p><p> - Coordinate equipment maintenance and vendor support escalate unresolved issues when needed. </p><p> - Maintain workplace tidiness and readiness across shared spaces. </p><p> - Support staff events team-building activities and onsite functions. </p><p><em> Budget and Invoice Support </em></p><p> - Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers. </p><p> - Process invoices ensuring accurate coding. </p><p> - Review monthly budget reports to ensure spending compliance and proper allocation. </p><p><em> Onboarding Employee Support </em></p><p> - Assist with new-hire onboarding including desk setup...</p>
  • 2026-02-19T19:08:45Z
Receptionist
  • Hampton, NH
  • remote
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • We’re looking for a friendly and detail oriented Receptionist in Hampton, NH to be the first point of contact for our office. This is an ongoing post. <br> Responsibilities: Greet and welcome visitors in a detail oriented, friendly manner Answer and route incoming phone calls Manage front desk operations and maintain a clean reception area Schedule appointments and update calendars Handle incoming/outgoing mail and deliveries Perform light administrative tasks (data entry, filing, email support)
  • 2026-02-19T19:08:45Z
Billing Specialist
  • Shrewsbury, MA
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a detail-oriented Billing Specialist to join our team on a contract basis in Shrewsbury, Massachusetts. In this role, you will play a key part in managing accounts receivable and ensuring accurate and timely invoicing for completed projects. This position offers an opportunity to contribute to the efficiency of billing processes and collaborate closely with project management and customers.<br><br>Responsibilities:<br>• Prepare and issue approximately 400 invoices each month in collaboration with project management for completed work.<br>• Monitor and update billing statuses for a backlog of over 400 completed projects.<br>• Communicate with customers to obtain purchase orders and change order approvals as needed.<br>• Generate quotes for Police Details and Outages on a weekly basis.<br>• Verify job closures to ensure all completed work and billable costs are accounted for in invoices, including work outside the original scope.<br>• Conduct job cost reviews prior to invoicing, ensuring accurate posting of costs for time and materials jobs and addressing profitability concerns with project managers.<br>• Organize bi-monthly billing meetings with project managers, including scheduling and sharing reports with relevant stakeholders.<br>• Manage accounts receivable collections for specific customers and project managers, following established collection processes.<br>• Maintain organized records of billing reports and meeting notes in shared directories.<br>• Support project management by ensuring all billable activities are captured and reconciled before invoicing.
  • 2026-02-18T22:08:44Z
Receptionist
  • Cambridge, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges.<br>• Serve as the primary contact for event guests, managing check-ins and providing assistance as needed.<br>• Create and manage work orders to support operational needs.<br>• Issue parking passes to visitors and employees in accordance with procedures.<br>• Answer and direct calls using a multi-line phone system, ensuring clear and effective communication.<br>• Organize and maintain files for easy access and retrieval.<br>• Schedule and coordinate appointments to support business activities.<br>• Handle email correspondence promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively.
  • 2026-02-10T23:28:44Z
Social Media Channel Specialist
  • Boston, MA
  • onsite
  • Temporary
  • 30.00 - 38.00 USD / Hourly
  • <p>Robert Half’s marketing & creative client is looking for a Social Media Channel Specialist for a 6-month contract in the Boston area beginning in April. This is a hybrid, 40-hour-per-week opportunity; candidates must be able to work 1 - 2 days per week onsite. The Social Media Channel Specialist will drive strategy, content creation, and day-to-day community engagement across multiple social platforms, working closely with cross-functional teams to amplify company initiatives and grow audience engagement. Prior experience with community management and social media management platforms (Hootsuite, Sprout Social, Zoho, or similar) is required.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Create, produce, and curate social media content across a variety of channels</li><li>Support strategies for channel growth and audience engagement</li><li>Monitor and moderate online communities</li><li>Execute integrated campaigns and ensure brand consistency</li><li>Manage editorial calendars and campaign deliverables</li><li>Capture and post live and event-based content</li><li>Analyze social media performance and report results</li><li>Maintain social guidelines and stay updated on industry trends</li></ul><p><br></p>
  • 2026-01-29T18:33:44Z
Contracts Administrator
  • Milford, MA
  • onsite
  • Permanent
  • 74000.00 - 125000.00 USD / Yearly
  • <p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Administrator/Specialist to join their team in Milford, Massachusetts. You will serve as a key business partner to the field sales organization, supporting the review of customer sales and service agreements, NDAs, and formal bid responses, while collaborating with Legal, senior management, strategic accounts, Risk Management, Finance, Order Services, and Sales. </p><p><br></p><p><strong>Role: </strong>Contracts Administrator/Specialist</p><p><strong>Salary:</strong> $74,000 - $125,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer needs with corporate objectives while minimizing business risk.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal and other internal stakeholders to ensure timely contract review, approval, and execution.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition requirements, pricing and discounting policies, and internal control standards.</li></ul>
  • 2026-02-03T22:38:44Z
Operations Specialist
  • Boston, MA
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a detail-oriented Operations Specialist to join our team in Boston, MA. In this long-term contract position (4-6 months), you will play a vital role in supporting corporate actions and class action operations while ensuring seamless processes and accurate reporting. This hybrid role offers flexibility with a schedule of three days in the office and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Process corporate actions and class action filings with precision and adherence to established procedures.</p><p>• Collaborate with vendors and clients to confirm details, resolve discrepancies, and ensure timely deliverables.</p><p>• Manage accounts payable and payment processing tasks, including reconciliations and receipt management.</p><p>• Prepare and analyze cash flow forecasts to support financial planning and decision-making.</p><p>• Authenticate and validate market data, securities information, and announcements for accuracy.</p><p>• Generate and distribute comprehensive reports to support internal and external stakeholders.</p><p>• Maintain organized records and documentation to ensure compliance and efficient access to information.</p><p>• Address client inquiries and issues promptly, providing solutions to meet their needs.</p><p>• Monitor and improve operational workflows to enhance efficiency and accuracy.</p><p>• Support organizational goals by contributing to team efforts and upholding high standards of performance.</p>
  • 2026-01-26T21:53:40Z
Accounts Receivable Specialist
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Wilmington, Massachusetts. The ideal candidate will play a key role in managing financial transactions related to accounts receivable, ensuring accuracy and efficiency in all processes. This position offers an excellent opportunity to contribute to the company's financial operations while maintaining strong relationships with clients.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and attention to detail.<br>• Conduct timely and effective collections of outstanding payments from commercial clients.<br>• Apply cash payments accurately to customer accounts, ensuring proper reconciliation.<br>• Handle billing functions, including preparing and sending invoices to clients.<br>• Maintain up-to-date records of accounts receivable activities and payment histories.<br>• Collaborate with internal teams to resolve discrepancies and address client inquiries.<br>• Monitor aging reports and follow up on overdue accounts to minimize delinquencies.<br>• Generate reports related to accounts receivable and provide insights to management.<br>• Ensure compliance with company policies and procedures in all financial transactions.
  • 2026-01-26T20:13:41Z
Accounts Receivable Accountant
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>he Accounts Receivable Specialist is responsible for managing key AR functions including cash application, customer collections, and credit analysis. This role will play a critical part in optimizing AR processes, improving cash flow, and ensuring accurate financial records. The ideal candidate is detail-oriented, process-driven, and comfortable working in complex systems environments, with strong experience in SAP and advanced Excel.</p><p><br></p><p>For immediate consideration please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><br></p><p><br></p><p><strong>Cash Application</strong></p><ul><li>Apply customer payments accurately and timely, including ACH, wire, checks, and lockbox transactions</li><li>Research and resolve unapplied cash, short payments, overpayments, and deductions</li><li>Reconcile AR subledger to the general ledger and assist with month-end close activities</li></ul><p><strong>Collections</strong></p><ul><li>Manage customer accounts to ensure timely collection of outstanding receivables</li><li>Communicate professionally with customers to resolve billing disputes and payment delays</li><li>Monitor aging reports and take proactive steps to reduce past-due balances and DSO</li></ul><p><strong>Credit Analysis</strong></p><ul><li>Perform credit reviews for new and existing customers, including financial analysis and credit limit recommendations</li><li>Monitor customer credit risk and exposure, recommending holds or releases as appropriate</li><li>Partner with Sales and Finance to balance risk management with customer relationships</li></ul><p><strong>Process Improvement & Documentation</strong></p><ul><li>Identify opportunities to streamline and improve AR workflows and internal controls</li><li>Assist in fine-tuning cash application, collections, and credit processes</li><li>Document standard operating procedures (SOPs) and maintain up-to-date process documentation</li></ul><p><strong>Systems & Reporting</strong></p><ul><li>Utilize ERP System (,SAP, Oracle, NetSuite) to manage AR transactions, reporting, and account analysis</li><li>Leverage Excel (including pivot tables, VLOOKUP/XLOOKUP, and data analysis tools) for reporting and reconciliation</li><li>Support ad hoc reporting and analysis requests from Finance leadership</li></ul><p><br></p><p><br></p>
  • 2026-01-21T19:59:02Z
Corporate Trade, Sr. Manager (Big4 Export exp. ideal)
  • Boston, MA
  • onsite
  • Permanent
  • 120000.00 - 180000.00 USD / Yearly
  • <p>Our client, a global technology organization in the software development space, is seeking an experienced Corporate Trade Senior Manager to lead import and export compliance activities across the Americas. This is a highly visible role within a corporate headquarters environment, partnering closely with cross-functional leaders and senior executives.</p><p><br></p><p>This opportunity is ideal for professionals coming from Big 4 Indirect Tax, trade consulting, legal trade counsel, or select audit backgrounds with export compliance experience. The hiring manager has a Big 4 background and is open to strong consulting-to-industry transitions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage import/export compliance programs across the Americas region</li><li>Ensure compliance with U.S. and international export, customs, and sanctions regulations</li><li>Serve as subject matter expert for export classification (CCL, USML), jurisdiction determination, and licensing</li><li>Support global trade compliance initiatives and internal policy alignment</li><li>Analyze import/export data to identify duty mitigation and savings opportunities</li><li>Partner with Supply Chain, Logistics, Tax, Finance, Legal, and site teams</li><li>Support trade compliance audits and internal assessments</li><li>Oversee trade compliance systems and support system enhancements and adoption</li><li>Develop and maintain trade compliance processes, procedures, and documentation</li><li>Deliver training to cross-functional teams on trade and export compliance requirements</li><li>Provide trade compliance support for M& A and due diligence activities</li></ul><p><br></p>
  • 2026-02-18T16:14:10Z
Receptionist
  • Concord, NH
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Concord, New Hampshire. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional administrative support. This position offers an excellent opportunity to work in a dynamic environment and contribute to the overall efficiency of the office.<br><br>Responsibilities:<br>• Welcome guests, clients, and vendors with a friendly and detail-oriented demeanor, ensuring a positive experience.<br>• Coordinate the scheduling and preparation of conference rooms for meetings and events.<br>• Answer and manage incoming calls through a multi-line phone system, directing inquiries and taking detailed messages when necessary.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Provide administrative support, including filing, data entry, and handling correspondence.<br>• Assist office staff with various tasks, ensuring seamless operations.<br>• Safeguard confidential information and adhere to privacy protocols.<br>• Handle inbound calls efficiently, offering assistance and transferring calls appropriately.<br>• Collaborate with team members to address office needs and improve workflows.
  • 2026-02-19T20:38:44Z
Investment Executive
  • Cambridge, MA
  • onsite
  • Permanent
  • 55000.00 - 80000.00 USD / Yearly
  • <p>We are looking for an Investment Executive to join our team in Greater Boston. Reporting to the Senior Vice President Retail, you will guide clients through tailored investment solutions, helping them achieve their financial goals while maintaining compliance with industry standards. This position is ideal for a proactive and client-focused individual with a strong background in investment advisory and sales.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide clients with expert advice on non-deposit investment products, ensuring solutions align with their financial objectives.</p><p>• Analyze client portfolios and recommend investment strategies to optimize performance.</p><p>• Manage ongoing client relationships through regular financial plan reviews and responsive communication.</p><p>• Execute investment transactions in strict adherence to industry regulations and company policies.</p><p>• Resolve client issues effectively and ensure high levels of customer satisfaction.</p><p>• Develop and implement targeted sales strategies to meet organizational goals.</p><p>• Collaborate with Banking Center teams to enhance cross-functional performance and drive results.</p><p>• Oversee and support the training of a Financial Services Assistant to ensure operational excellence.</p><p>• Stay updated on regulatory changes and market trends to maintain expertise in the field.</p><p>• Participate in community engagement and marketing initiatives to promote investment services.</p>
  • 2026-02-02T15:14:27Z
Tax Senior - Public
  • Fitchburg, MA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Senior to join our team in Fitchburg, Massachusetts. In this role, you will prepare tax filings for various entities while providing expert guidance to clients on financial organization and compliance. This position offers an opportunity to work both independently and collaboratively to ensure accurate and timely tax preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed and accurate tax returns for corporations, partnerships, and individuals, ensuring compliance with applicable regulations.</p><p>• Guide clients in organizing their financial records to streamline the tax filing process.</p><p>• Collaborate with colleagues to address bookkeeping challenges and evaluate complex tax issues.</p><p>• Deliver precise and compliant tax filings with minimal supervision.</p><p>• Utilize tax software tools, including UltraTax, to enhance efficiency and accuracy.</p><p>• Stay informed on the latest tax laws and regulations to provide up-to-date advice.</p><p>• Assist in analyzing financial data to identify key insights for tax optimization.</p><p>• Communicate effectively with clients to address their questions and concerns regarding tax matters.</p><p>• Contribute to team discussions to improve processes and resolve technical challenges.</p>
  • 2026-01-22T16:28:37Z
Estate Planning Attorney
  • Worcester, MA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>We are looking for a dedicated Estate Planning Attorney to join a dynamic Trust & Estate firm based in the Greater Worcester area. In this role, you will provide expert guidance and legal support to clients, helping them navigate estate planning, tax matters, and probate processes. This position is ideal for an individual who is passionate about delivering exceptional service and fostering long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Draft and review comprehensive estate planning documents, including wills, trusts, and powers of attorney.</p><p>• Provide legal advice to clients regarding estate tax strategies and asset protection.</p><p>• Oversee probate and estate administration processes, ensuring compliance with all relevant regulations.</p><p>• Collaborate with clients to identify their needs and develop tailored estate planning solutions.</p><p>• Conduct legal research to stay updated on changes in estate planning and tax laws.</p><p>• Represent clients in probate court proceedings and other related legal matters.</p><p>• Manage client cases from inception to resolution, ensuring timely and effective communication.</p><p>• Work closely with financial advisors and other professionals to create integrated estate plans.</p><p>• Help clients navigate complex trust and estate tax issues with precision and clarity.</p>
  • 2026-01-28T21:58:40Z
Financial Planner (CFP)
  • Concord, NH
  • onsite
  • Permanent
  • 50000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a Certified Financial Planner (CFP) to join our team in Concord, New Hampshire. In this role, you will deliver personalized financial planning services to individuals and families, ensuring they are equipped to make informed decisions and achieve their long-term financial goals. You will work collaboratively with advisors while adhering to fiduciary principles and fostering strong, trust-based relationships with clients.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Develop tailored financial plans that address clients' individual goals and circumstances.</p><p>• Collaborate with advisors to ensure client needs are met with fiduciary care and transparency.</p><p>• Build and nurture long-term relationships with clients, maintaining regular communication to adapt plans as needed.</p><p>• Conduct thorough assessments of clients' financial situations, including investments, savings, and income.</p><p>• Provide expert guidance on financial strategies, including retirement planning, portfolio management, and wealth preservation.</p><p>• Stay updated on industry trends and regulatory changes to provide accurate and informed advice.</p><p>• Promote business growth by identifying new opportunities and cultivating client referrals.</p><p>• Maintain compliance with all financial regulations and standards in all practices.</p><p>• Utilize strong business development skills to expand the firm's client base.</p><p>• Assist clients in navigating complex financial decisions with clarity and confidence.</p>
  • 2026-01-26T22:03:41Z
Sr Manager, Non-Profit Grants Accounting
  • Boston Area, MA
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Our client, a globally recognized, complex and diverse nonprofit organization in the Boston Area, is searching for a unique non-profit accounting professional. This newly-created role will own the grants accounting function for the organization. Focus is primarily on state and private grants (minimal federal funding involvement), tracking revenue and compliance, as well as reporting and analysis necessary for successful financial strategy for the organization.</p><p><br></p><p>Great leadership team that is looking to mentor the right person. You can be a strong Senior Grants Accountant that might be ready for the ownership role., but the role takes on a Mgr/SrMgt level of responsibility, being the grants acctg expert in the org. Great visibility and opportunity to build out the function and implement best practices. This role is not just the grant administration work; it owns the actual hands-on accounting for the grants/revenue/ASC606 and ASC958/forecasts etc.</p><p><br></p><p>The role is on site 4 days in a great location, free parking, while offering outstanding flexibility as well as work/life balance. </p><p><br></p><p>Compensation is $125-150k with outstanding benefits and paid time off. (well above average)</p><p><br></p>
  • 2026-02-11T20:13:40Z
Medical Collector – Medicaid/Medicare (Massachusetts)
  • Boston, MA
  • remote
  • Temporary
  • 25.00 - 34.00 USD / Hourly
  • <p>Are you an experienced Medical Collector with in-depth knowledge of Medicaid and Medicare reimbursements specific to Massachusetts? Our company is seeking a detail-oriented professional with strong hospital revenue cycle experience to join our team and help drive collections success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform collections for Medicaid and Medicare accounts in accordance with Massachusetts regulations and payer requirements.</li><li>Work closely with hospital revenue cycle teams to resolve outstanding A/R and minimize denials.</li><li>Analyze patient accounts, secure accurate and timely reimbursements, and escalate complex cases as needed.</li><li>Review EOBs, payments, and remittance advices to ensure correct posting and balance resolution.</li><li>Communicate effectively with payers, internal departments, and patients to resolve issues.</li><li>Maintain detailed and accurate notes in billing systems, adhering to compliance and privacy regulations.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with revenue cycle management software.</li><li>Knowledge of Massachusetts-specific Medicaid (MassHealth) policies.</li><li>Related micro credentials or certifications in health data management or medical billing are a plus</li></ul><p><br></p>
  • 2026-02-17T01:38:41Z
Finance
  • Boston, MA
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
  • 2026-01-21T19:18:57Z
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