<p>Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/English) Customer Service Representative to join their mission-driven call center. This is an ideal role for a compassionate communicator who thrives in a fast-paced environment and is dedicated to helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English.</li><li>Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences.</li><li>Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary.</li><li>Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy.</li><li>Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service.</li><li>Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction.</li></ul><p><br></p>
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
<p>Our client, a respected nonprofit organization, is seeking a Customer Service Representative to support their mission in a fast-paced call center environment. This role is ideal for a compassionate and professional candidate who enjoys making a positive difference in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond attentively to phone, email, and online inquiries from clients, volunteers, and donors.</li><li>Provide accurate information about programs, services, and organizational initiatives.</li><li>Triage calls when appropriate and ensure concerns are addressed or routed to the appropriate team member.</li><li>Maintain detailed records of interactions in the organization’s database in accordance with privacy standards.</li><li>Support fundraising campaigns, event registrations, and outreach projects through exemplary customer service.</li><li>Collaborate with team members and management to resolve complex issues and ensure a positive experience for all stakeholders.</li><li>Uphold the nonprofit’s values of empathy, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
<p>At Robert Half, we specialize in connecting skilled professionals with dynamic organizations to foster growth and success. Our client is seeking a dedicated Bilingual Customer Service Agent to join their team, supporting customers in multiple languages and delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Provide accurate information about company products, services, and policies</li><li>Resolve customer concerns efficiently while maintaining a positive attitude</li><li>Document customer interactions and update internal records</li><li>Work closely with internal teams to follow up on customer requests</li><li>Identify opportunities to enhance the customer experience</li><li>Uphold company standards of professionalism, confidentiality, and quality</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
We are looking for an attentive and resourceful Customer Service Representative to join our team in City of Industry, California. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, resolving issues, and maintaining positive relationships. If you thrive in a fast-paced environment and enjoy providing exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email with professionalism and clarity.<br>• Assist in resolving customer concerns and escalating issues when necessary.<br>• Support the collections process, with training provided as needed.<br>• Maintain accurate and detailed records of customer interactions.<br>• Collaborate with team members to improve service delivery and meet customer needs.<br>• Ensure timely follow-up on pending customer requests.<br>• Communicate effectively with clients to provide updates and necessary information.<br>• Contribute to a positive team environment by sharing insights and feedback.<br>• Uphold company standards and policies in all interactions.
<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
<p>A stable manufacturing company in San Marcos is seeking a motivated and upbeat <strong>Customer Service Representative</strong> to support customer accounts and internal teams. This role is perfect for someone who enjoys talking on the phone, building rapport, and maintaining strong relationships with clients. You’ll be the friendly voice customers trust when they call about product orders, timelines, and updates.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Answer inbound calls from customers regarding product availability and order status</li><li>Make outbound follow-up calls to confirm orders and shipment details</li><li>Enter customer orders into the system accurately</li><li>Coordinate with production and shipping departments</li><li>Track backorders and communicate realistic timelines</li><li>Maintain customer account records and documentation</li><li>Support general administrative needs within the office</li></ul>
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
<p>Our team is seeking a dedicated Customer Service Representative to build lasting relationships with clients and provide top-tier support. You will be the face of our company and play a critical role in delivering outstanding customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat</li><li>Provide accurate information about services, policies, and procedures</li><li>Resolve customer issues, complaints, and requests courteously and efficiently</li><li>Document all customer interactions and maintain up-to-date records</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve processes and enhance customer experience</li><li>Uphold company standards of service and confidentiality</li></ul><p><br></p>
<p>At Robert Half, we connect skilled professionals with organizations committed to excellence and growth. Our client in the property management sector is seeking a Customer Service Agent to serve as a crucial liaison between tenants, property managers, and vendors. This role offers the opportunity to make a meaningful impact by delivering exemplary customer support in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous responses to tenant inquiries, service requests, and general questions</li><li>Assist with coordinating maintenance, repairs, and property services</li><li>Document all customer interactions and maintain accurate resident records</li><li>Support property managers by handling phone calls, emails, and walk-ins professionally</li><li>Resolve escalated issues quickly, maintaining positive relationships with tenants and stakeholders</li><li>Collaborate with vendors and contractors to ensure timely service delivery</li><li>Help with administrative tasks such as preparing notices, updating databases, and scheduling appointments</li><li>Uphold confidentiality and demonstrate a commitment to quality service</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers the opportunity to provide exceptional service to residents in a hybrid work environment, with remote work on Mondays and Fridays and onsite work from Tuesday to Thursday. If you have a passion for delivering outstanding customer experiences and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by handling inbound and outbound calls related to resident accounts and maintenance requests.<br>• Address resident inquiries, concerns, and complaints promptly and effectively to ensure satisfaction.<br>• Maintain an attentive and empathetic demeanor while fostering positive relationships with residents.<br>• Record detailed notes of resident interactions, inquiries, and resolutions in internal systems.<br>• Collaborate with internal teams to resolve resident issues and coordinate solutions.<br>• Follow up with residents to confirm their needs have been met and issues resolved.<br>• Demonstrate a comprehensive understanding of services offered to provide accurate and helpful information.<br>• Navigate multiple software systems efficiently to input and retrieve resident data.<br>• Manage a high volume of calls with a focus on resolving issues and enhancing the resident experience.<br>• Support scheduling and coordination efforts to ensure seamless service delivery.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Rancho Cucamonga, California. This position offers an opportunity to work in a dynamic non-profit organization, where you’ll play a crucial role in delivering exceptional service and ensuring smooth administrative operations. The role involves handling customer inquiries, managing billing processes, and supporting various departmental tasks.<br><br>Responsibilities:<br>• Input and update customer account details, service records, comments, and payment information using computer systems.<br>• Process credit card transactions, manage billing data, and finalize consumption reports.<br>• Review preliminary billing ledgers to ensure accuracy and perform nightly system updates.<br>• Respond to customer inquiries regarding billing practices, rates, and service requests, including account activation and termination.<br>• Prepare reminders for overdue accounts, issue past-due notices, and coordinate service disconnections for non-payment.<br>• Assist customers in navigating online payment and usage portals, offering guidance on features such as autopay, paperless billing, and meter usage analysis.<br>• Generate service orders for field technicians and maintain detailed records of completed tasks.<br>• Conduct administrative duties, such as drafting letters and memos, managing files, and sorting mail.<br>• Provide backup support to other department staff and cross-train in billing processes.<br>• Address general inquiries about organizational programs and procedures, and assist visitors with check-in processes.
<p>A mission-driven organization supporting operations at Camp Pendleton is seeking a dependable <strong>Client Services Administrator</strong> to manage communication, coordination, and administrative support for internal and external stakeholders. This role is ideal for someone who enjoys structure, accountability, and being the central point of contact that keeps operations moving forward.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary contact for client and internal service requests</li><li>Track requests, documentation, and follow-ups in internal systems</li><li>Coordinate scheduling, meetings, and workflow updates</li><li>Prepare correspondence, reports, and summaries</li><li>Maintain accurate records in compliance with organizational standards</li><li>Support leadership and operations teams with administrative tasks</li><li>Ensure timely communication and resolution of client inquiries</li></ul>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p>Our team in San Diego, CA is seeking a detail-oriented Account Specialist committed to delivering exceptional service and supporting efficient financial operations. If you thrive in a collaborative environment and enjoy solving challenges with clients and colleagues, we invite you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and receivable transactions accurately and timely</li><li>Reconcile bank statements, invoices, and financial records</li><li>Assist with month-end closing activities and reporting</li><li>Communicate effectively with vendors, clients, and internal stakeholders</li><li>Maintain organized documentation and uphold company standards for compliance</li><li>Identify process improvements to increase efficiency and accuracy</li></ul><p><br></p>
<p>At Robert Half, we partner with leading organizations to build successful teams that drive workplace efficiency and excellence. Our client is seeking a detail-oriented and personable Front Desk Coordinator to serve as the first point of contact and ensure smooth office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and direct them promptly and professionally</li><li>Manage incoming calls, correspondence, and messages</li><li>Maintain appointment schedules and coordinate meeting rooms</li><li>Assist with mail distribution, filing, and general office tasks</li><li>Support administrative staff with clerical duties as needed</li><li>Uphold high standards of customer service and confidentiality</li><li>Contribute to a positive, welcoming office environment</li></ul><p><br></p>
<p>Our client, an innovative leader in the biotech sector, is seeking an organized and driven Account Specialist to join their team. This position plays a vital role in managing client accounts, supporting business operations, and ensuring exceptional service delivery in a cutting-edge environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, addressing inquiries and resolving issues promptly.</li><li>Maintain accurate records in CRM and related systems, processing orders, billing, and account changes.</li><li>Coordinate with internal teams (sales, finance, R& D) to ensure seamless account management and satisfaction.</li><li>Track order fulfillment and delivery timelines, providing clients with updates as needed.</li><li>Prepare and analyze account reports, identifying areas for upselling, cross-selling, and process improvement.</li><li>Support new client onboarding and training.</li><li>Assist sales and finance teams with contract renewals and billing inquiries.</li></ul><p><br></p>
<p>Our client in the property management industry is seeking an experienced Account Specialist to join their finance team. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day property accounting operations, including processing accounts payable and receivable transactions</li><li>Reconcile bank statements, general ledgers, and property accounts</li><li>Assist in the preparation of financial statements and monthly reports for multiple properties</li><li>Collaborate with property managers and cross-functional teams to resolve discrepancies and support budgeting activities</li><li>Ensure compliance with company policies and regulatory requirements</li><li>Participate in process improvements to enhance accounting accuracy and efficiency</li></ul><p><br></p>
<p>Our client, a well-regarded organization in the education sector, is seeking a professional and personable Front Desk Coordinator to serve as the face of their institution. This individual will play a key role in providing exceptional front-line support to students, faculty, and visitors, while keeping office operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist students, parents, staff, and visitors with professionalism and a positive attitude.</li><li>Answer and direct incoming phone calls and emails; respond to general inquiries about programs and services.</li><li>Manage front desk operations, including scheduling appointments and maintaining calendars for key personnel.</li><li>Handle the distribution of mail, packages, and deliveries.</li><li>Assist with student enrollment, recordkeeping, and data entry as needed.</li><li>Maintain a tidy, welcoming reception area and uphold confidentiality at all times.</li><li>Provide administrative support to staff and faculty, including document preparation and event coordination.</li><li>Perform other duties as assigned to support a collaborative and efficient office environment.</li></ul><p><br></p>
<p>Robert Half is partnering with a great company located in Irvine, CA! They are looking for a temp to hire Receptionist! </p><p><br></p><p>Responsibilities:</p><p>• Greets and direct visitors to office areas and conference rooms</p><p>• Politely answer, screens, and directs phone calls</p><p>• Scan and distribute mail correspondence to appropriate parties </p><p>• Schedules meetings and appointments</p><p>• Orders office supplies, and maintains inventory of supply room</p><p>• Maintain an orderly, clean, and stocked kitchen and break room.</p><p>• Orders lunch for events, as needed</p><p>• Makes travel arrangements and create detailed travel itineraries for international and domestic travel </p><p>• Maintains office filing system</p><p>• Acts as the point of contact between executives at the various business interests and internal/external clients</p><p>• Organizes and plans Calendaring of conference rooms</p><p>• Organizes and coordinates regional employee training, employee appreciation events, and regional events such as picnics and holiday parties </p><p>• Maintains RSVPs and booking appointments for company events</p><p>• Occasionally runs errands for supplies or dropping off mail, as needed</p><p>• Completes and submits expense reports for regional staff</p><p>• Prepares and composes correspondence that may be confidential</p><p>• Assists Human Resources, Payroll, and IT, and Estimating departments with administrative duties as needed</p><p><br></p><p>Qualifications: </p><p>• High School Diploma required</p><p>• Reliable transportation and a valid driver's license</p><p>• 3-5 year of experience as an administrative assistant with client facing experience</p><p>• Requires excellent communication and interpersonal skills, including verbal and written communication.</p><p>• Must have excellent computer skills utilizing, Excel, Word, PowerPoint, Outlook.</p><p>• The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong administrative and organizational skills, with the ability to maintain a realistic balance among multiple priorities.</p><p>• The Front Desk Administrator will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times while handling a wide variety of activities and confidential matters with discretion. It is essential to have a positive, friendly, and professional attitude. </p><p>• Must be able to work with and interact with employees throughout the organization.</p><p>• Ability to solve practical problems by analyzing information.</p>
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul>
We are looking for a detail-oriented General Office Clerk to join our team in Colton, California. In this role, you will serve as the first point of contact for visitors while managing various administrative tasks to ensure smooth office operations. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic environment.<br><br>Responsibilities:<br>• Ensure the reception area is tidy, organized, and ready to welcome visitors at the start of each day.<br>• Greet and check in visitors in a personable and detail-oriented manner, directing them to the appropriate staff or department.<br>• Conduct brief safety orientations for visitors entering the premises when applicable.<br>• Monitor office supply inventory, coordinate purchases, and maintain accurate records using spreadsheets.<br>• Arrange service calls for office equipment and ensure timely maintenance.<br>• Sort and distribute incoming mail across administration and shop buildings, as well as prepare outgoing mail and packages through FedEx or other carriers.<br>• Perform various clerical duties including filing, photocopying, data entry, and scanning.<br>• Support the billing department by gathering necessary documents and preparing billing worksheets.<br>• Collaborate with other departments to provide assistance as needed, with supervisor approval.<br>• Maintain a detail-oriented demeanor and attire while interacting with diverse personalities.
