<p>We are looking for a Membership Supervisor to join our team in the South Amboy, New Jersey area. In this role, you will assist in managing the daily operations of a fitness center, including direct management of membership services, administrative tasks, and other essential functions to ensure smooth facility operations. You will collaborate closely with the Site Director and other departments to maintain high standards of service and efficiency for all members.</p><p><br></p><p>Responsibilities:</p><p>• Supervise membership services, ensuring excellent customer engagement and seamless onboarding processes.</p><p>• Oversee administrative tasks, including billing, customer contracts, and other operational activities.</p><p>• Monitor facility operations and address any issues to maintain a safe and welcoming environment.</p><p>• Assist in managing social media platforms to enhance community engagement and promote the center's offerings.</p><p>• Support the Site Director in implementing policies and procedures for efficient facility management.</p><p>• Develop strategies to improve customer satisfaction and retention.</p><p>• Coordinate with team members to ensure consistent delivery of services across all departments.</p><p>• Track and report on membership trends and operational metrics to inform decision-making.</p><p>• Handle customer inquiries and resolve concerns promptly and professionally.</p><p>• Ensure compliance with organizational guidelines and industry standards.</p>
<ul><li>Train and supervise administrative staff</li><li>Create detailed in-depth client specific proposals in conjunction with the sales arborists</li><li>Handle information requests and e-mail correspondence, arrange conference calls, and schedule meetings.</li><li>Customer service/inside sales: heavy phone work including outbound sales calls, lead generation, customer service support, and scheduling appointments</li><li>Key account follow-up, accounts receivable follow-up, and collection calls</li><li>Conduct biweekly A/R meetings and assist with collections process</li><li>Maintaining multiple sales calendars, creating work orders, daily debriefing.</li><li>Administration of customer database and files, payment processing</li><li>Act as main point of contact between ownership and administrative staff</li><li>Conduct weekly administrative staff meetings to determine allocation of resources</li><li>Conduct periodic performance reviews of administrative staff</li><li>Gather payroll information weekly for submittal to the Accounting department.</li><li>Coordinate work to be scheduled for clients including notification and appointment scheduling.</li></ul><p><br></p>
<p> </p><p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p> </p><p>Salary is 50,000 - 60,000.</p><p> </p><p>Benefits include medical, dental, vision insurance, and pension plan.</p><p> </p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
<p>We are looking for a dedicated Customer Support Representative to join our team. In this role, you will handle inbound customer inquiries, provide exceptional service, and offer patient, supportive assistance to ensure customer satisfaction. This is a long-term contract position with the opportunity to work in a dynamic environment within the health and biotech industry.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide accurate information to address customer inquiries.</p><p>• Assist clients with troubleshooting Bluetooth and mobile device connectivity issues.</p><p>• Maintain an attentive and friendly demeanor while supporting customers new to technology.</p><p>• Manage and prioritize tasks effectively to ensure timely resolution of client concerns.</p><p>• Collaborate with team members to enhance customer service practices and improve overall satisfaction.</p><p>• Utilize Microsoft Word, Excel, and Outlook to document interactions and manage customer records.</p><p>• Educate customers about product features and functionality to enhance their experience.</p><p>• Identify opportunities to improve processes and contribute to team efficiency.</p><p>• Follow established protocols to ensure compliance with company policies and standards.</p>
<p><strong>Role and Responsibilities:</strong></p><ul><li>As the first point of contact, professionally manages and provides an excellent first impression to callers, visitors, customers and employees by answering telephone inquiries and greeting visitors in a professional, efficient and friendly manner. </li><li>Serves as office ambassador to employees and visitors alike.</li><li>Ensure the entire office, including conference rooms and public areas are well maintained</li><li>Maintains organization security by following procedures; maintains daily visitor log and issues visitor badges. </li><li>Manages all aspects of the office including, but not limited to, office maintenance, receiving and distribution of mail, ordering office supplies and maintaining office equipment</li><li>Develops and maintains relationships with building management services, vendors, caterers, and groups to facilitate work</li><li>Initiates facility repair requests with building management and/or outside vendors and follows up through completion, working closely with the Facilities Manager on contracts, etc.</li><li>Responsible for setting up/breaking down large meetings, ordering catering for meetings, helping to organize employee events, restocking kitchen/pantry areas and ensuring it stays organized and clean</li><li>Assists with onboarding of new employees/contractors</li><li>Ensures knowledge of staff movements in and out of the organization, managing office floorplan and seat assignments</li><li>Maintains schedule of client conference rooms</li><li>Assists with executive and other internal meeting requests as needed. </li><li>Attend monthly landlord hosted operations meetings</li><li>General administrative and clerical support </li><li>Light lifting is required (up to 50 lbs.)</li></ul><p> </p><p><strong>Additional Duties and Responsibilities:</strong></p><ul><li>Exercises independent judgement in the completion of tasks and overall works with little supervision</li><li>Positive attitude with a strong customer service orientation</li><li>Superior organization skills: ability to multitask and prioritize responsibilities</li><li>Strong attention to detail</li><li>Must be highly dependable, and possess excellent written and verbal communication skills</li><li>Team player dedicated to working cooperatively and seamlessly with the entire executive organization as needed </li><li>Always looks and acts professional in our business casual work environment and has an unflawed ethical compass</li><li>Maintains confidential information</li><li>Effectively communicate at all levels</li><li>Technology savvy and able to quickly learn various platforms as needed</li></ul><p> </p><p><br></p>
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
<p>We are looking for a dedicated Returns Coordinator to join our team near Saddle Brook, New Jersey. This position focuses on managing customer returns and claims, ensuring accurate documentation, and delivering exceptional service to both internal teams and external clients. As this is a long-term contract role, it offers an excellent opportunity to build expertise in the pharmaceutical industry while contributing to operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer return requests, issuing necessary return authorization numbers and ensuring compliance with company policies.</p><p>• Investigate shipping discrepancies, including shortages, overages, and mis-shipments, while documenting financial impacts.</p><p>• Collaborate with the distribution center to verify the condition of returned items and confirm product authenticity using original sales records.</p><p>• Maintain detailed and organized digital and physical records of all return claims, keeping stakeholders informed throughout the process.</p><p>• Coordinate directly with customers to arrange logistics for returns, including call tags for damaged items attributed to customers or carriers.</p><p>• Work closely with Account Services, Quality Assurance, and Finance to resolve discrepancies and finalize credits, replacements, or adjustments.</p><p>• Analyze returned items to determine appropriate disposition, such as restocking, destruction, return to vendor, or scrapping.</p><p>• Respond promptly and professionally to customer inquiries, providing clear information about returns, claims, and resolutions.</p><p>• Utilize SAP and other internal systems to enter and update data, ensuring accuracy and completeness.</p><p>• Apply strong analytical skills and independent judgment to support efficient decision-making on claim outcomes.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>We are looking for an Administrative Assistant to join our team. In this Contract to permanent position, you will play a key role in providing organizational support and ensuring smooth daily operations. This role is ideal for someone who thrives in a dynamic environment and enjoys managing administrative tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Answer incoming calls professionally and direct inquiries to the appropriate departments.</p><p>• Perform data entry tasks with accuracy and attention to detail.</p><p>• Organize and maintain office files, records, and documentation.</p><p>• Support team members with various administrative duties as needed.</p><p>• Manage the reception area, greet visitors, and ensure a welcoming environment.</p><p>• Coordinate appointments and schedules to facilitate seamless operations.</p><p>• Handle correspondence and communication, including emails and memos.</p><p>• Assist with preparing reports, presentations, and other documentation.</p><p>• Monitor office supplies and coordinate orders to ensure adequate inventory.</p><p>• Contribute to maintaining a positive and productive office atmosphere.</p>
<p>Our client is looking for an experienced Collections Manager to lead our collections team and oversee the recovery of outstanding accounts receivable. This role focuses on optimizing collection strategies, ensuring compliance with regulations, and fostering collaboration across departments to resolve disputes efficiently. The ideal candidate will bring strong leadership skills, deep industry knowledge, and a commitment to improving processes and achieving financial goals.</p><p><br></p><p>Salary is 125,000 - 135,000. </p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Manage and supervise the collections team, including recruiting, training, and conducting performance evaluations.</p><p>• Design and implement effective strategies to enhance collection rates and streamline processes.</p><p>• Analyze accounts receivable aging reports to prioritize and direct collection efforts.</p><p>• Collaborate with internal departments such as sales, legal, and customer service to address payment disputes and ensure resolutions.</p><p>• Prepare detailed reports on collection performance, trends in delinquency, and cash flow projections.</p><p>• Ensure all collection activities align with legal standards and company policies, including adherence to the Fair Debt Collection Practices Act.</p><p>• Evaluate accounts for escalation, legal action, or write-off when necessary.</p><p>• Identify opportunities for system and process improvements to increase operational efficiency.</p><p>• Monitor team performance and provide coaching to maintain high standards and achieve departmental goals.</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a short-term contract basis in New York, New York. This role is ideal for someone who thrives in a fast-paced environment and has experience in handling multi-line phone systems and managing administrative tasks. As the first point of contact for clients, you will play a vital role in ensuring smooth daily operations and delivering exceptional service.<br><br>Responsibilities:<br>• Manage heavy inbound calls using a 10-line phone system, ensuring prompt and attentive communication.<br>• Schedule appointments and maintain an organized calendar using appointment software.<br>• Welcome clients and visitors, providing a warm and courteous greeting.<br>• Perform general administrative tasks, including making copies and organizing files.<br>• Support the team with email correspondence and data entry as needed.<br>• Maintain office supplies and assist with small office tasks to ensure efficiency.<br>• Collaborate with colleagues to uphold the high standards of the office.<br>• Utilize Microsoft Office applications, including Word, Excel, and Outlook, to complete daily tasks effectively.<br>• Handle confidential information with discretion and integrity.<br>• Ensure the reception area remains clean and organized to create a welcoming environment.
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
<p><strong>Job Title: Entry-Level AR / Collections Clerk</strong></p><p><strong>Location:</strong> White Plains, NY</p><p><strong>Type:</strong> Contract-to-Hire</p><p><strong>Industry:</strong> Food Distribution</p><p><strong>About the Company</strong></p><p>A well‑established food distribution company in White Plains is seeking an energetic and motivated <strong>Entry-Level AR/Collections Clerk</strong> to join their team. This is an excellent opportunity for someone looking to begin or grow their career in accounting, collections, or customer account management within a fast‑paced, relationship‑driven environment.</p><p><strong>Position Overview</strong></p><p>The AR/Collections Clerk will play a key role in supporting the company’s sales team by contacting customers regarding outstanding balances, helping resolve account issues, and ensuring timely payment of invoices. This role involves frequent phone communication, follow‑up, and basic administrative AR tasks. The ideal candidate is comfortable making outbound calls, has professional phone manners, and enjoys working collaboratively with sales staff and customers.</p><p>This is a contract‑to‑hire position with strong long‑term potential for the right candidate.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Make outbound calls to customers to collect on outstanding invoices and past‑due balances.</li><li>Maintain professional, customer‑friendly communication while handling collection efforts.</li><li>Support sales representatives by providing updates on client payment status.</li><li>Work closely with customers to resolve billing discrepancies and payment issues.</li><li>Record notes, update account activity, and maintain accurate AR documentation.</li><li>Assist in achieving team goals related to cash flow, inventory movement, and timely order fulfillment.</li><li>Collaborate with internal departments (sales, billing, operations) to ensure account issues are resolved efficiently.</li><li>Perform general AR administrative tasks as needed.</li></ul>
<p>Robert Half is partnering with a fully remote professional services firm specializing in providing accounting services for growing businesses. The firm prioritizes a culture-first, collaborative, supportive work environment while upholding excellent client service. They are looking for a Director of Accounting who’s excited to lead, grow, and help shape the future of the accounting function.</p><p><br></p><p>This role is ideal for someone with an entrepreneurial mindset who enjoys both strategic leadership and rolling up their sleeves to get the work done. You’ll own the accounting arm of the business, oversee client delivery, and lead a distributed team in a fast-paced, client-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage the accounting team to ensure timely, accurate, and high-quality client deliverables</li><li>Assign and prioritize work across the team while balancing workload and capacity</li><li>Monitor team utilization, including review of time tracking and productivity metrics</li><li>Serve as a technical and operational resource, providing guidance on complex accounting and client issues</li><li>Oversee monthly, quarterly, and year-end close processes for assigned clients</li><li>Track and manage client deadlines to ensure all reporting requirements are met</li><li>Monitor progress throughout the close cycle and proactively address risks, issues, or delays</li><li>Maintain regular, proactive communication with clients during close periods</li><li>Perform final review of all client closes and deliverables to ensure accuracy, completeness, and consistency with firm standards</li><li>Maintain strong client relationships and consistently meet or exceed client expectations</li><li>Identify opportunities for expanded services or additional support within existing client relationships</li><li>Collaborate with leadership to improve service delivery, scalability, and overall client satisfaction</li></ul><p><br></p>
<p>Property Associate / Administrative Support</p><p>On-site | Near Lyndhurst, NJ</p><p>Overview</p><p> We’re looking for a dependable and organized Property Associate to support the day-to-day administrative and basic accounting needs of a property management team. This role supports one or more buildings and works closely with tenants, vendors, and internal staff to keep operations running smoothly.</p><p>Key Responsibilities</p><ul><li>Assist with accounts payable by reviewing and coding invoices</li><li>Support accounts receivable tasks such as billing, statements, and basic collections follow-up</li><li>Track expenses and help ensure costs stay within budget</li><li>Maintain lease-related documents and track important dates and notices</li><li>Monitor emails, phone calls, and work order requests and route as needed</li><li>Handle general office duties including filing, mail distribution, and correspondence</li><li>Prepare basic reports and maintain organized paper and electronic files</li><li>Update contact lists for tenants, vendors, and internal staff</li><li>Coordinate meetings, conference rooms, and occasional events</li><li>Assist with visitor and vendor access requests</li><li>Track certificates of insurance for tenants and vendors and follow up on expirations</li><li>Support audits by helping organize files and records</li><li>Assist with tenant move-ins and move-outs</li><li>Coordinate access cards and building credentials</li><li>Communicate with maintenance, security, and building staff regarding day-to-day needs</li><li>Collect vendor paperwork (such as W-9s) and assist with new vendor setup</li><li>Provide general support with budgeting and recurring reports</li><li>Assist with utility tracking and basic data entry</li></ul><p><br></p>
<p>We are seeking a skilled Benefits Analyst to join our team on a contract basis in New York, New York. This individual should be detail-oriented, experienced in benefits administration, and proactive in problem-solving. In this position, you will play a key role in managing employee benefits inquiries and ensuring smooth communication with external agencies.</p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Address employee inquiries related to leave of absence policies and benefits, including health, welfare, commuter programs, pay cycles, and eligibility requirements.</li><li>Manage medical plan details and organizational terms, utilizing public benefits platforms.</li><li>Maintain effective communication with external agencies in high-pressure situations.</li><li>Support the coordination and administration of employee benefits programs, ensuring accuracy and compliance.</li><li>Provide exceptional customer service and build positive relationships with employees and stakeholders.</li><li>Handle sensitive benefits-related matters with professionalism and discretion.</li><li>Collaborate with team members to resolve complex benefits issues promptly.</li><li>Ensure compliance with laws and regulations related to employee benefits.</li><li>Stay current on benefits trends and industry standards.</li><li>Participate in trainings to stay informed about updates to organizational policies and benefits offerings.</li></ul><p><br></p>
We are looking for a dedicated Call Center Specialist to join our team in Somerset, New Jersey. In this role, you will handle inbound customer inquiries, provide exceptional service, and ensure customer satisfaction through efficient communication and problem-solving. This is a long-term contract position offering the opportunity to work in a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer questions and concerns with professionalism.<br>• Deliver high-quality customer service by effectively handling inquiries and resolving issues.<br>• Maintain accurate records of customer interactions and transactions.<br>• Collaborate with team members to enhance customer experience and share best practices.<br>• Utilize basic office tools and software to manage call center operations efficiently.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Provide detailed product or service information to customers when required.<br>• Identify and escalate unresolved issues to the appropriate department for further assistance.<br>• Demonstrate a thorough understanding of call center processes and standards.<br>• Continuously strive to improve customer satisfaction through proactive communication and support.
<p>We are looking for a Workplace Experience Coordinator to join our team in New York, NY. In this contract position, you will play a vital role in ensuring a seamless and well-organized environment for employees and visitors. This role involves coordinating workplace services, managing events, and maintaining security protocols.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests and employees with a courteous and attentive demeanor, issuing visitor and parking passes while adhering to security protocols.</p><p>• Prepare and deliver presentations to groups of varying sizes.</p><p>• Coordinate and confirm dining, recreational, and business activities based on specific requests.</p><p>• Oversee janitorial and maintenance work orders, ensuring timely completion of workplace services such as mail handling, office supplies, and employee onboarding.</p><p>• Respond to inquiries or complaints from employees, guests, and colleagues with efficient and customer-focused solutions.</p><p>• Organize on-site events, including securing venues, setting up and tearing down spaces, and arranging necessary supplies.</p><p>• Implement property-specific security and emergency procedures, notifying appropriate personnel to ensure safety.</p><p>• Collaborate with vendors to manage services and goods provided to the workplace.</p><p>• Communicate detailed information within the team and follow directives from management.</p><p>• Apply established procedures to address straightforward issues, maintaining consistency and attention to detail.</p>
<p>A busy company in the Flanders area is seeking a Payroll Administrator to join their team. This Payroll Administrator will get the change to join a growing company that offers work flexibility and career advancement. This Payroll Administrator will oversee payroll operations, ensuring accurate and timely processing while maintaining compliance with all applicable laws and regulations. The ideal Payroll Administrator will have high volume processing experience, proficiency in ADP Workforce Now (not required), and have processed Canadian payroll (not required). Other responsibilities of this Payroll Administrator will include but not be limited to: </p><p><br></p><p>Payroll Administrator Responsibilities:</p><p>• Manage bi-weekly and weekly payroll processes using ADP Workforce Now, ensuring accuracy and timeliness.</p><p>• Maintain and update employee records in payroll databases, adhering to organizational standards.</p><p>• Handle garnishments, deductions, and other payroll adjustments in compliance with regulations.</p><p>• Collaborate with finance team members on tax matters and payroll-related inquiries.</p><p>• Prepare and generate reports, including statistical data and ad-hoc analyses, using payroll systems and Excel.</p><p>• Assist in year-end payroll close processes and review W-2 forms for completeness.</p><p>• Develop and provide benefits-related data for insurance carriers, actuaries, and organizational leadership.</p><p>• Ensure compliance with ERISA, ACA, and other employment laws by supervising required filings and reports.</p><p>• Support the preparation of applications and documentation for federal and state agencies.</p><p>• Perform additional payroll or administrative tasks as assigned by management.</p><p><br></p><p>This Payroll Administrator position pays between $70,000 and $80,000 annually depending on experience. If interested in this Payroll Administrator role, apply today! </p>
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
The Human Resources Manager is responsible for developing, implementing, and maintaining HR policies and programs that support organizational goals and ensure compliance with applicable federal, state, and local laws. This role manages employee relations, benefits administration, compensation, recruitment, training, and payroll oversight. The HR Manager serves as a key resource to employees and department managers, providing guidance on personnel matters and fostering a positive, compliant, and efficient work environment.<br><br>Essential Duties & Responsibilities<br>Policy Development & Compliance<br><br>Develop, maintain, and administer HR policies and procedures.<br>Maintain and update the Employee Personnel Handbook.<br>Monitor and ensure compliance with all applicable laws, rules, and regulations.<br>Oversee accuracy and compliance of required employment postings.<br><br>Employee Relations & HR Administration<br><br>Serve as a primary point of contact for employees regarding HR policies, benefits, and general personnel needs.<br>Investigate personnel complaints, grievances, and employee relations issues.<br>Maintain accurate and confidential employee personnel files, including benefit and medical records.<br><br>Recruitment & Onboarding<br><br>Oversee full-cycle recruitment, including job postings, candidate screening, interviews, and reference/background checks.<br>Partner with hiring managers to support recruitment strategies and ensure consistent hiring practices.<br>Conduct new hire orientation and coordinate onboarding activities.<br>Coordinate applicant and employee drug testing as required.<br><br>Compensation, Benefits & Payroll<br><br>Prepare and process payroll in collaboration with an external payroll processing firm.<br>Develop and administer employee benefit programs.<br>Evaluate benefit plan options and recommend changes as needed.<br>Ensure the timely submission of benefit-related forms to appropriate agencies.<br>Manage administrative aspects of Short-Term Disability, Workers’ Compensation, FMLA/NJFLA, Family Leave Insurance (FLI), and COBRA.<br><br>Training & Development<br><br>Coordinate and administer required employee trainings, including Sexual Harassment Prevention, Ethics, and Customer Service.<br>Support department managers in identifying training needs and developing staff capabilities.<br><br>HR Operations Support<br><br>Collaborate with department managers on personnel matters, providing guidance on performance management, employee development, and compliance issues.<br>Assist employees with questions regarding benefits, policies, procedures, and other HR-related concerns.<br><br><br>Required Knowledge, Skills & Abilities<br><br>Knowledge of principles and practices of Human Resources administration and management.<br>Understanding of federal, state, and local employment laws and regulations.<br>Proficiency in Microsoft Office Suite, including Excel.<br>Excellent interpersonal and relationship‑building skills.<br>Strong verbal and written communication abilities.<br>Effective leadership, judgment, and decision‑making capabilities.<br>Ability to develop and maintain positive working relationships across all levels of the organization.<br>Ability to provide direction and consult on compliance with laws, regulations, policies, and procedures.<br><br>Bachelor’s Degree required.<br>Minimum of two (2) years of Human Resources experience or equivalent combination of education and experience.
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
<p>We are looking for a dedicated Office Assistant to join our team. This is a contract to permanent opportunity within the food and food processing industry, offering a pathway to long-term employment with competitive benefits and growth potential. The ideal candidate will play a key role in supporting our sales team and ensuring seamless operations in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales representatives and managers to enhance their productivity.</p><p>• Process customer orders with accuracy and ensure prompt delivery.</p><p>• Collaborate with sales executives to create and implement effective sales strategies.</p><p>• Address and resolve customer inquiries and issues in a timely and detail-focused manner.</p><p>• Prepare essential sales documents, including contracts, proposals, and quotes.</p><p>• Coordinate with the marketing team to develop impactful sales materials and campaigns.</p><p>• Assist in organizing and managing sales events, such as tradeshows and promotional activities.</p><p>• Conduct market research to identify opportunities and trends that support sales objectives.</p><p>• Manage customer accounts in the system and ensure accurate record-keeping.</p><p>• Process customer sample requests and provide basic quality documents or certifications when needed.</p>
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
<p>The Office Services Associate plays a key role in delivering essential daily back-office support, ensuring high-quality service to our clients and internal teams. Core responsibilities include both physical and digital reprographics, copy and mail services, and providing additional support in hospitality, facilities, audio/visual, reception, and other business-critical functions as required. Key Responsibilities:</p><p>· Accurately document all workflow using designated service logs. </p><p>· Complete job tickets before commencing tasks to ensure accuracy and quality. Execute office services, primarily in reprographics, mail, and intake, according to company standards and protocols. </p><p>· Prioritize and manage workflow to meet contract deadlines for all assignments.</p><p>· Effectively communicate with supervisors and clients regarding project status or deadline concerns. </p><p>· Troubleshoot basic equipment issues and ensure machines are properly loaded and maintained. </p><p>· Perform regular quality assurance checks on one's work and work of team members. </p><p>· Safely lift up to 50 lbs. on a regular basis as part of essential duties. </p><p>· Answer phone calls and emails and place service calls when necessary. </p><p>· Provide courteous and detail-oriented customer service, in person, by phone, and electronically.</p><p>· Consistently adhere to company and client site policies and procedures. </p><p>· Promote a cost-efficient approach when using office equipment and supplies.</p><p><br></p><p><br></p>
