<p><strong>Job Description:</strong></p><p>We are looking for an experienced and motivated <strong>Customer Service Manager</strong> to lead and manage our customer service team. You will play a critical role in ensuring exceptional customer experiences, improving workflows, and fostering a positive, productive environment for team members. If you have strong leadership abilities and a passion for delivering top-notch service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise, mentor, and motivate the customer service team to meet performance goals.</li><li>Develop and implement customer service policies, procedures, and training programs.</li><li>Monitor customer interactions to ensure high service quality and compliance with company standards.</li><li>Address escalated customer inquiries and complaints with urgency and professionalism.</li><li>Analyze customer feedback and operational metrics to identify areas for improvement.</li><li>Collaborate with other departments to streamline processes and improve customer satisfaction.</li><li>Prepare regular reporting on team performance, customer satisfaction rates, and other key metrics.</li></ul>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>We are looking for an experienced Accounting Assistant to join our client's team on a contract basis in Woodbury, Minnesota. In this role, you will play a key part in maintaining efficient accounting operations while providing exceptional customer service support. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and send test reports and invoices to customers within established timelines.</p><p>• Laminate and mail test tags to ensure timely delivery to clients.</p><p>• Process customer requests for sample kits efficiently and ensure proper documentation.</p><p>• Assist with inventory control and purchasing activities as needed.</p><p>• Support accounts payable and receivable processes, including coding and entering invoices.</p><p>• Conduct bank reconciliations and maintain accurate financial records.</p><p>• Utilize QuickBooks and NetSuite for accounting tasks and vendor invoice management.</p><p>• Collaborate with the customer service manager on miscellaneous duties to enhance overall operations.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.</p><p>• Schedule and coordinate service appointments to meet customer needs effectively.</p><p>• Create and manage dispatch tickets for all service calls.</p><p>• Assign service technicians to jobs, providing them with necessary details and support.</p><p>• Update and maintain systems to reflect technician availability and schedules.</p><p>• Oversee the dispatch board and ensure schedules are up-to-date.</p><p>• Monitor and forecast workloads to maintain operational efficiency.</p><p>• Deliver accurate information and assistance to technicians during their assignments.</p><p>• Track new service tickets and ensure existing ones are updated promptly.</p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this Contract-to-permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for individuals who excel in communication and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries regarding subscriptions, digital products, and website support.<br>• Direct customers to relevant departments or teams to address specific concerns.<br>• Conduct outbound calls to update customers about their account status and auto-renewal information.<br>• Collaborate with internal teams, including marketing and support, to enhance overall customer experience.<br>• Strive to meet individual and team call quotas while achieving retention goals.<br>• Adhere to established communication protocols and company guidelines in all interactions.<br>• Maintain a customer-centric approach to deliver solutions that ensure satisfaction.
<p>Robert Half is partnering with an industry leading manufacturer in the Twin Cities specializing in custom production and print finishing services. In this role, you’ll serve as a key liaison between customers, sales, and production—managing projects from order initiation through delivery. You’ll ensure that each job meets customer specifications, timelines, and quality expectations while maintaining strong communication across internal and external stakeholders. This is a great opportunity for someone with manufacturing or print industry experience who brings keen attention to detail, enjoys managing projects, and a passion for building lasting customer relationships.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customers throughout the production process, ensuring clear communication and a positive service experience.</li><li>Translate customer requirements and sales details into accurate production orders, coordinating closely with estimating and production teams.</li><li>Review quotes, specifications, and timelines to confirm project accuracy and feasibility prior to production kickoff.</li><li>Oversee the progress of active jobs, tracking milestones and proactively addressing issues that could affect quality, cost, or delivery dates.</li><li>Facilitate smooth scheduling and workflow between departments to maintain on-time, high-quality output.</li><li>Conduct quality reviews and coordinate proofs, samples, or approvals with customers as needed.</li><li>Provide timely updates to customers and internal teams regarding order status, adjustments, or project challenges.</li><li>Generate billing documentation and ensure completed jobs are invoiced accurately.</li><li>Support account management and sales efforts through strong relationship-building and responsive service to promote repeat business.</li><li>Identify process improvements or communication enhancements to strengthen operational efficiency and customer satisfaction.</li></ul><p><br></p><p><br></p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
We are looking for a motivated and personable Customer Service Representative to join our team in Eden Prairie, Minnesota. In this contract position, you will play a vital role in providing exceptional service and support to clients in a fast-paced call center environment. If you excel at building strong customer relationships and thrive in a dynamic setting, this opportunity may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by assisting both new and existing clients with their inquiries and transactions.<br>• Perform full-service banking transactions in adherence to legal requirements and company policies.<br>• Represent the organization with a friendly, proactive, and helpful demeanor during all customer interactions.<br>• Handle cash and daily transactions with precision and accuracy.<br>• Meet sales and referral targets by identifying customer needs and connecting them to relevant bank staff for additional products or services.<br>• Maintain prescribed limits for currency and coin while ensuring proper handling.<br>• Follow company security protocols and safeguard confidential client and bank information.<br>• Actively promote and cross-sell banking products and services to enhance client satisfaction and business growth.<br>• Utilize Office tools effectively to manage records and communication.
<p>We are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative (CSR) to join our team! This role supports a retail/manufacturing company by handling inbound phone calls related to product inquiries, troubleshooting, order assistance, and general customer support. The position is full-time and operates 100% on-site at our Eden Prairie, MN location, running from late October to early January. With opportunities for overtime during weekends, you'll play an essential role during the busy holiday season!</p><p>Key Responsibilities:</p><ul><li>Provide excellent customer service by responding to inbound phone calls regarding products, services, and orders in a professional and timely manner.</li><li>Resolve customer issues with a focus on first-call resolution, ensuring customer satisfaction and loyalty.</li><li>Accurately navigate company systems and resources to provide detailed responses and solutions to customer inquiries.</li><li>Assist customers with product usage, specification questions, or troubleshooting, escalating cases to other departments when necessary.</li><li>Process customer returns and exchanges efficiently to meet company guidelines.</li><li>Collaborate with team members and management to support daily workflow and service-level goals during peak business periods.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team on a long term contract basis. Based in the south metro, Minnesota area, this fully on-site role involves supporting our small and friendly customer service team by assisting clients with inquiries, product information, and order processing. This is an excellent opportunity for someone who is motivated, self-sufficient, and has strong communication skills. Responsibilities:</p><ul><li>Respond to customer inquiries by providing detailed information about products and services.</li><li>Assist with order processing, including preparing price quotes and mailing invoices.</li><li>Manage data entry tasks in customer management systems with a high level of accuracy.</li><li>Handle returns and issue credits in a timely and meticulous manner.</li><li>Support the order fulfillment process and assist with shipping-related tasks.</li><li>Maintain organized records by filing paperwork and updating customer information.</li><li>Collaborate with the team on additional projects and tasks as business needs evolve.</li><li>Ensure all written communication is grammatically accurate and error-free.</li><li>Utilize Microsoft Office tools, particularly Outlook and Teams, to manage daily activities and communication.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Roseville, Minnesota. This is a contract position within the non-profit sector, offering an opportunity to make a meaningful impact while utilizing your communication and organizational skills. The ideal candidate will excel in managing client interactions, resolving issues, and maintaining accurate records.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and concerns with professionalism.<br>• Manage email correspondence, ensuring timely and accurate responses to client requests.<br>• Perform data entry tasks to maintain organized and up-to-date records.<br>• Handle both inbound and outbound calls to provide information and assist with services.<br>• Schedule appointments efficiently, coordinating with clients and internal teams.<br>• Process orders with attention to detail and accuracy.<br>• Utilize Microsoft Excel and Word to create, update, and maintain essential documentation.<br>• Support recruiting activities by assisting in registration and onboarding processes.<br>• Resolve conflicts effectively, ensuring customer satisfaction and positive outcomes.<br>• Guide clients through the registration process, providing clear instructions and assistance.
<p>We are seeking an enthusiastic and detail-oriented Spanish Bilingual Customer Service Representative to join our team remotely. In this role, you will play an integral part in ensuring exceptional service and support to our customers while handling billing inquiries in both English and Spanish.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide outstanding client support by responding to billing-related inquiries via phone, email, and chat in both English and Spanish.</li><li>Address client concerns by thoroughly investigating and resolving billing discrepancies in a timely manner.</li><li>Maintain accurate records of customer interactions and resolutions using Salesforce.com, our cloud-based system.</li><li>Continuously strive for customer satisfaction by adhering to Service Level Agreements (SLA) and company policies.</li><li>Collaborate with internal teams to improve processes and enhance client experience.</li></ul>
<p>We are seeking an enthusiastic and detail-oriented Spanish Bilingual Customer Service Representative to join our team remotely. In this role, you will play an integral part in ensuring exceptional service and support to our customers while handling billing inquiries in both English and Spanish.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide outstanding client support by responding to billing-related inquiries via phone, email, and chat in both English and Spanish.</li><li>Address client concerns by thoroughly investigating and resolving billing discrepancies in a timely manner.</li><li>Maintain accurate records of customer interactions and resolutions using Salesforce.com, our cloud-based system.</li><li>Continuously strive for customer satisfaction by adhering to Service Level Agreements (SLA) and company policies.</li><li>Collaborate with internal teams to improve processes and enhance client experience.</li></ul><p><br></p>
<p>We are seeking a detail-oriented Sales Coordinator to provide exceptional customer service and support our sales operations. This role involves managing sales orders, maintaining customer relationships, and coordinating shipments, with a focus on technology hardware. You will work closely with Senior Client Partners to ensure customer satisfaction and contribute to sales goals.</p><ul><li>Assist Senior Client Partners in addressing customer needs and maintaining vendor relationships.</li><li>Process and manage daily customer orders and inquiries.</li><li>Act as the first point of contact for order placement, status updates, and delivery tracking.</li><li>Research and recommend products while creating accurate quotes.</li><li>Collaborate with vendors and internal teams to ensure timely and accurate shipments.</li><li>Monitor inventory, prepare reports, and manage project renewals.</li><li>Resolve issues with missing, damaged, or incorrect orders.</li><li>Train team members as needed and provide operational support for daily tasks.</li></ul><p><br></p>
<p>We are looking for a highly motivated Inside Sales Representative to join our team in Minneapolis, Minnesota. This Contract-to-Permanent position offers an exciting opportunity to engage with enterprise clients and contribute to our business development efforts. The ideal candidate will have a strong background in inside sales, B2B SaaS, and customer relationship management.</p><p><br></p><p>Responsibilities:</p><p>• Deliver compelling messages to promote effective business strategies, including planning, forecasting, modeling, and budgeting.</p><p>• Identify and follow up on leads with relevant experience, utilizing sales marketing techniques to establish rapport and build relationships.</p><p>• Conduct value-driven discussions with prospects to understand their needs and present tailored solutions.</p><p>• Collaborate with field sales teams to create and implement Account Based Sales Development strategies that target the right audience at the right time.</p><p>• Schedule initial meetings and product demonstrations for the direct sales team with enterprise clients worldwide.</p><p>• Meet and exceed weekly and monthly sales targets, including forecasts, call objectives, and other key performance metrics.</p><p>• Build and maintain a robust sales pipeline, ensuring consistent outreach and follow-up.</p><p>• Utilize Salesforce tools and platforms to manage customer data, track interactions, and optimize sales processes.</p>
<p><strong>Job Description:</strong></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Representative</strong> to join our team! In this role, you will be the first point of contact for our customers, delivering outstanding client service and ensuring satisfaction with all inquiries. This is an excellent opportunity for someone with a passion for helping others and strong communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound communications (calls, emails, or chats) with professionalism and courtesy.</li><li>Resolve customer questions, concerns, and complaints in a timely and efficient manner.</li><li>Provide accurate information about services, products, billing, and policies.</li><li>Document and track customer interactions in the system for process improvement and compliance purposes.</li><li>Escalate complex or unresolved issues to the appropriate team or supervisor, as necessary.</li><li>Actively participate in training workshops and team meetings to stay updated on new services, policies, or systems.</li></ul>
<p>We are looking for an experienced Help Desk Manager. This position requires a proactive leader with a strong technical background and excellent management skills. The ideal candidate will oversee a team of IT professionals, ensuring efficient support services across multiple locations while maintaining a high standard of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Lead a team of IT support professionals, providing guidance and performance feedback to ensure optimal service delivery.</p><p>• Manage and resolve technical issues related to laptops, desktops, tablets, mobile devices, printers, and other operational technologies.</p><p>• Provide both on-site and remote IT support across multiple locations, with up to 50% travel required.</p><p>• Oversee service desk operations, ensuring timely resolution of tickets and adherence to ITSM standards.</p><p>• Collaborate with various departments to align IT support with business objectives and operational needs.</p><p>• Maintain and manage Active Directory environments to ensure secure and efficient access.</p><p>• Develop and implement processes to improve service desk performance and client satisfaction.</p><p>• Monitor and analyze service desk metrics to identify areas for improvement.</p><p>• Conduct regular training sessions for team members on new technologies and troubleshooting techniques.</p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p>We are looking for a dedicated Relationship Manager to join our client's team in the Twin Cities In this role, you will play a pivotal part in supporting clients with their financial needs. You will contribute to delivering exceptional service and fostering lasting client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Establish and nurture strong relationships with clients to understand and address their financial goals and needs.</p><p>• Provide comprehensive support to Wealth Advisors by assisting with client services.</p><p>• Manage investment accounts and ensure accuracy in financial documentation and reporting.</p><p>• Collaborate with team members to share insights and improve firm processes and client outcomes.</p><p>• Uphold compliance standards and follow policies and procedures to maintain operational integrity.</p><p>• Assist clients with inquiries related to financial planning and investment strategies.</p><p>• Utilize Microsoft Excel, Word, and Outlook for efficient communication and documentation.</p><p>• Actively contribute to maintaining a positive team environment by offering assistance and sharing knowledge.</p><p>• Ensure a high level of customer satisfaction by consistently delivering precise and timely service.</p>
<p>We are seeking a Customer Service Representative to join our healthcare team in south Minneapolis, Minnesota. This role involves being a supportive and friendly voice in person and via phone, providing excellent service to our clients, and managing a variety of tasks simultaneously. The ideal candidate will be eager to learn new things and understand how their role contributes to the broader team. This position offers a contract to hire possibility. </p><p><br></p><p>Responsibilities:</p><p>• Handle between 20 and 40 calls from patients and case managers daily</p><p>• Accurately input orders into our order system</p><p>• Conduct follow-up on orders that may be delayed</p><p>• Review fee schedules to confirm benefit eligibility</p><p>• Submit and process authorizations to insurance companies</p><p>• Work proactively with management to define their career path</p><p>• Apply basic medical terminology knowledge in customer interactions</p><p>• Utilize customer service software for efficient service delivery</p><p>• Perform data entry tasks as needed</p><p>• Maintain electronic medical records in an organized and efficient manner.</p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol><p><br></p>
<p><strong>Twin Cities Metro | Partner Track</strong></p><p>Are you looking for flexibility, respect, work-life balance, and a fulfilling career in a supportive and dynamic environment? Robert Half is partnering with an established tax practice in the Twin Cities area, known for our collaborative team, client-focused approach, and flexible, people-first culture. We’re seeking a Tax Manager who’s ready to take the next step — and grow into a partner role in the near future.</p><p>About the Role:</p><p>This is a unique opportunity to work closely with firm leadership and play a key role in guiding the direction of the practice. You’ll oversee tax engagements, deepen client relationships, and help support continued growth — all with a clear path to partnership.</p><p>Responsibilities:</p><ul><li>Manage preparation and review of individual, fiduciary, and business tax returns</li><li>Develop and implement effective tax strategies and planning for clients</li><li>Conduct tax research and provide recommendations</li><li>Serve as a trusted advisor to clients with a high level of personalized service</li><li>Proactively strengthen client relationships through ongoing communication</li><li>Mentor staff and contribute to a positive team culture</li></ul><p>What We’re Looking For:</p><ul><li>Extensive public accounting or equivalent tax planning & preparation experience</li><li>Demonstrated leadership skills and a strong interest in future partnership</li><li>Strong analytical, problem-solving, and communication skills</li><li>High attention to detail with a proactive, solution-oriented mindset</li><li>Proficiency in Microsoft Office; experience with CCH Axcess and QuickBooks is a plus</li><li>CPA designation preferred, or EA</li><li>Bachelor’s degree (or equivalent) in accounting, finance, or a related field</li></ul><p>We Offer:</p><ul><li>Flexible schedule</li><li>PTO & holidays</li><li>Paid Continuing Professional Education (CPE)</li><li>Family-friendly environment</li><li>Business development incentives</li><li>Clear, defined path to partnership</li><li>A supportive, team-oriented culture that values work-life balance</li></ul><p>This is more than a job — it’s a career opportunity with ownership potential in a growing firm. If you’re ready to step into a leadership role and shape your future, we’d love to connect with you.</p>
We are looking for a dedicated Collections Specialist to join our team in Minneapolis, Minnesota. In this contract role, you will be responsible for managing accounts receivable, ensuring timely collections, and fostering productive relationships with clients. This position offers an excellent opportunity to utilize your expertise with GetPaid software and Excel skills in a dynamic environment within the printing and publishing industry.<br><br>Responsibilities:<br>• Oversee accounts receivable processes to ensure timely collection of outstanding payments and maintain financial accuracy.<br>• Utilize GetPaid software for tracking, managing, and reporting on collections activities.<br>• Communicate professionally with clients to address billing issues and ensure timely payment resolutions.<br>• Investigate and resolve payment discrepancies to maintain accurate and up-to-date financial records.<br>• Monitor aged receivables and identify accounts requiring additional follow-up or escalation.<br>• Collaborate with internal teams to ensure alignment on payment terms and collection strategies.<br>• Provide detailed updates to management on collection progress and accounts receivable performance.<br>• Maintain a customer-focused approach while fostering positive client relationships during collections activities.<br>• Adhere to company policies and industry standards in all collection processes.
<p>We are looking for a detail-orientedOffice Assistant to join our team in Monticello, Minnesota. In this Contract-to-Permanent position, you will play a key role in maintaining accurate and organized records while supporting various administrative tasks. This opportunity is ideal for someone with strong attention to detail, excellent customer service skills, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input application data into designated databases and systems.</p><p>• Follow up with clients to collect and verify missing or incomplete information.</p><p>• Maintain organized records of data entries and client communications for easy access and reference.</p><p>• Perform routine quality checks to ensure data accuracy and consistency.</p><p>• Provide exceptional customer service by responding to inquiries and addressing concerns promptly.</p><p>• Utilize Microsoft Excel and Word to manage and format data effectively.</p><p>• Scan, organize, and file documents in both physical and digital formats.</p><p>• Collaborate with the team to improve data entry processes and boost efficiency.</p>
<p>We are looking for an organized and detail-oriented Front Desk Coordinator to join our client on a contract basis in the west metro, Minnesota area. In this role, you will provide essential administrative support while ensuring a welcoming and efficient front desk experience. This position is ideal for individuals with strong interpersonal and organizational skills who thrive in customer-facing environments. Responsibilities:</p><ul><li>Welcome and assist visitors and guests as they arrive, ensuring a positive first impression.</li><li>Process applications accurately and efficiently, maintaining attention to detail.</li><li>Perform electronic scanning and filing of documents to ensure records are up-to-date and accessible.</li><li>Take on special projects as assigned to support the team and organizational goals.</li><li>Manage incoming phone calls and direct them to the appropriate staff members.</li><li>Maintain a clean and organized front desk area to reflect a detail-oriented image.</li><li>Collaborate with team members to streamline administrative processes.</li><li>Provide exceptional customer service by addressing inquiries and resolving issues promptly.</li></ul>
