We are looking for a Customer Service Representative to support customers with questions and concerns related to waste and garbage collection services in Indiana. This Long-term Contract position is ideal for someone who can communicate clearly, stay composed in a busy setting, and deliver dependable service with every interaction. The role centers on handling a steady flow of customer inquiries, resolving service issues efficiently, and maintaining accurate documentation while contributing to a collaborative team environment.<br><br>Responsibilities:<br>• Manage a high volume of incoming calls each day, assisting customers with service questions, collection concerns, and account-related requests.<br>• Provide clear and accurate guidance to customers while working to resolve issues in a timely and attentive manner.<br>• Record details of customer conversations, actions taken, and outcomes to ensure complete and up-to-date service documentation.<br>• Use sound judgment and problem-solving skills to address service disruptions and customer complaints effectively.<br>• Balance multiple tasks and shifting priorities while maintaining attention to detail in a fast-paced call center environment.<br>• Work closely with colleagues to support service goals while also handling responsibilities independently when needed.<br>• Deliver a positive customer experience by remaining patient, courteous, and solution-focused during every interaction.
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>