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1 result for Records Specialist in Memphis, TN

Collierville, TN
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Collections Specialist to support business-to-business accounts in Collierville, Tennessee. This Long-term Contract position is ideal for someone who brings strong commercial collections experience, sharp analytical ability, and a collaborative approach to resolving payment issues. The right candidate will be comfortable working in a fast-moving environment, using data and communication skills to drive timely collections while maintaining positive customer relationships. Responsibilities: • Manage a portfolio of commercial accounts and follow up on outstanding balances through clear, timely communication. • Investigate payment delays, short-paid invoices, and account discrepancies to identify root causes and support resolution. • Work closely with internal teams and external customers to address billing-related concerns and improve collection outcomes. • Use Excel and system-based reporting tools to track account activity, document follow-up efforts, and monitor aging trends. • Maintain accurate records of collection actions, customer responses, and next steps within the company system. • Prioritize daily collection efforts based on risk, aging, and account status to help improve cash flow performance. • Adapt to evolving processes, team priorities, and business needs while contributing to a flexible, solutions-focused work environment.
2026-06-10T00:00:00Z