<p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
<p><strong>*Must be located in Charlotte, NC or Memphis, TN to be considered*</strong></p><p><br></p><p>We are looking for a meticulous Production Artist with expertise in packaging to join our team on a long-term contract basis. This role involves ensuring the flawless execution of packaging and label designs while collaborating closely with design and production teams. Based in Memphis, Tennessee, this position offers an exciting opportunity to contribute to high-quality product outcomes with precision and creativity.</p><p><br></p><p>Responsibilities:</p><p>• Execute production tasks for packaging and labeling across private label products, manufactured items, cartons, and proprietary designs.</p><p>• Review and refine artwork to ensure it is production-ready with exceptional accuracy and quality.</p><p>• Organize and manage project files using company servers to maintain seamless workflows.</p><p>• Collaborate with design and production teams to brainstorm solutions and enhance project outcomes.</p><p>• Identify and communicate potential issues or questions to keep projects on schedule and error-free.</p><p>• Work independently after initial training, maintaining a high level of attention to detail in all assignments.</p><p>• Contribute to continuous improvement initiatives by suggesting enhancements to processes and designs.</p>
<p>The ACH Operations Analyst will be responsible for all duties associated with the daily functions and processing of the Deposit Operations, knowing ACH regulations and understanding the related impact on financial institutions.</p><p>Main Job Tasks and Responsibilities:</p><p>• ACH origination and compliance monitoring.</p><p>• Balance cash letter and bank cash daily.</p><p>• Collection items processing.</p><p>• Customer Service support.</p><p>• Ability to balance debit card activity.</p><p>• Monitoring all Deposit related retention and compliance.</p><p>• New deposit account opening and special item processing as needed.</p><p>• Online and mobile banking monitoring and support.</p><p>• Perform daily and monthly reconcilements.</p><p>• Process daily overdrafts based on the banker’s decision, and work through any adjustments or chargebacks.</p><p>• Process garnishments as directed by Legal/Compliance.</p><p>• Process Reg D Letters.</p><p>• Process Stops and ACH return items.</p><p>• Review and monitor of Deposit maintenance reports such as dormant accounts, large dollar items, etc.</p><p>• Settle the bank funds daily.</p><p>• Year-end processing and compliance.</p><p>• Maintain a working knowledge of all compliance regulations and ensure the bank adheres to said regulations.</p><p>• Assist Bank Operations and Branch Administration as needed and as directed by management.</p><p>• Additional responsibilities and duties as directed by Leadership.</p><p><br></p>
We are looking for an experienced Senior Accountant to join our team in Osceola, Arkansas. In this role, you will play a key part in managing financial operations, ensuring compliance, and providing accurate reporting for decision-making. The ideal candidate will have a strong background in accounting processes, excellent organizational skills, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Lead the monthly financial closing process, including preparing balance sheets, profit and loss statements, and other reports.<br>• Reconcile balance sheet accounts, fixed asset accounts, and prepare monthly depreciation journal entries.<br>• Create and post journal entries for accruals, payroll, adjustments, and reclassifications.<br>• Conduct monthly bank reconciliations and ensure accurate tracking of notes payable.<br>• Address general ledger inquiries from management and ensure proper documentation for audits and tax reporting.<br>• Maintain and update the chart of accounts while managing calendar period closures.<br>• Monitor bank balances and ensure adequate funds to cover expenditures and claims.<br>• Assist with physical inventories, verifying counts and resolving discrepancies.<br>• Record and track capital project expenditures, ensuring compliance with depreciation and capitalization rules.<br>• Organize fixed asset inventory processes, including identifying and disposing of outdated or unused equipment.
<p><strong>Lead Analyst, Supply Planning (Contract Role)</strong></p><p><strong>Position Type:</strong> 78 Week Contract </p><p><br></p><p><strong>Location:</strong> Arlington, TN (Hybrid)</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a highly skilled <strong>Lead Analyst, Supply Planning</strong> to support our supply chain operations. This temporary individual contributor role is ideal for an experienced supply or inventory planning professional who excels in coordinating material requirements, managing supplier relationships, and optimizing inbound material flow.</p><p>The successful candidate will work independently with minimal supervision and apply sound professional judgment to resolve complex supply planning challenges.</p><p><strong>Key Responsibilities</strong></p><ul><li>Plan, schedule, and monitor inbound movement of materials from suppliers.</li><li>Determine material requirements and ensure timely, accurate coordination of materials across purchasing, production, and engineering teams.</li><li>Manage supplier interactions to maintain efficient and dependable material flow.</li><li>Develop specifications and documentation for new contract orders.</li><li>Lead assessments for strategic bridge buy requirements to ensure continuity of supply.</li><li>Review and analyze planning data to make informed recommendations and decisions.</li><li>Apply advanced knowledge of supply planning principles to evaluate issues and implement solutions.</li></ul>
<p>We are looking for a skilled and self-motivated HR Generalist to join our team in Memphis, Tennessee. In this long-term contract role, you will play a key part in supporting various human resources functions, including recruitment, benefits administration, onboarding, and employee relations. This position requires a strong background in the healthcare industry and HR practices, as well as the ability to work independently and stay organized.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate onboarding processes for new hires, including paperwork submission, orientation sessions, and initial training.</p><p>• Administer employee benefits, including enrollment in health insurance and retirement plans, while providing guidance on available options.</p><p>• Collaborate with payroll teams to ensure accurate adjustments and timely processing of payroll-related documentation.</p><p>• Maintain employee records and personnel files in compliance with organizational policies and legal requirements.</p><p>• Conduct exit interviews and manage separation documentation, including COBRA paperwork and related processes.</p><p>• Verify provider licensures and certifications, ensuring compliance through regular monitoring and documentation updates.</p><p>• Respond to requests for employment and salary verifications from external agencies in a timely manner.</p><p>• Prepare annual insurance census reports and submissions required for compliance with regulatory agencies.</p><p>• Support recruitment efforts by managing full-cycle hiring processes and assisting with policy development.</p><p>• Contribute to the maintenance and communication of the employee handbook and organizational policies.</p>
<p>We are helping our priority client who is looking for an experienced HR Director to oversee and enhance human resources operations across multiple sites for a large organization in Memphis, Tennessee. This role requires a strategic leader who can drive organizational development, ensure compliance, and implement effective HR policies. The ideal candidate will be adept at managing employee relations, recruitment, and benefits administration while fostering a positive and productive workplace environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute HR strategies that align with organizational goals and support business growth.</p><p>• Manage recruitment processes to attract, select, and retain top talent across multiple locations.</p><p>• Oversee benefits administration, ensuring employees have access to competitive and effective programs.</p><p>• Lead initiatives for organizational development, including workforce planning and employee engagement.</p><p>• Ensure compliance with employment laws and regulations, maintaining up-to-date HR policies and practices.</p><p>• Handle employee relations, addressing concerns and resolving conflicts to promote a harmonious work environment.</p><p>• Administer compensation and benefits programs, ensuring equity and competitive offerings.</p><p>• Provide guidance to leadership teams on HR best practices and strategic decision-making.</p><p>• Monitor HR metrics and analyze data to improve processes and drive efficiency.</p><p>• Train and mentor HR staff to enhance their skills and support their detail-oriented growth.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Collierville, Tennessee. In this Contract to potential long-term role, you'll handle essential financial tasks and contribute to the smooth operation of our accounts payable processes. This position offers an exciting opportunity to work in a dynamic environment with the potential for a hybrid schedule after initial training.<br><br>Responsibilities:<br>• Process a high volume of accounts payable transactions accurately and efficiently.<br>• Perform invoice coding and ensure proper alignment with company standards.<br>• Manage ACH payments and check runs to maintain timely vendor payments.<br>• Utilize ERP systems, such as SAP, to streamline accounts payable operations.<br>• Reconcile accounts and resolve discrepancies with vendors.<br>• Maintain organized records of invoices, payments, and account details.<br>• Collaborate with internal teams to ensure compliance with financial policies and procedures.<br>• Support month-end closing activities related to accounts payable.<br>• Assist in optimizing workflows for improved efficiency within the accounts payable department.
We are looking for a detail-oriented Staff Accountant to join our team on a contract basis in Collierville, Tennessee. In this role, you will collaborate closely with the Finance Manager to support key financial operations, including month-end activities, budgeting, forecasting, and general accounting tasks. This position requires strong proficiency in Excel, with advanced skills in pivot tables and related functions.<br><br>Responsibilities:<br>• Assist in preparing and reviewing month-end financial statements and reports.<br>• Perform budget planning and monitoring alongside forecasting activities.<br>• Handle journal entries and maintain accuracy within the general ledger.<br>• Ensure compliance with corporate tax regulations, including sales tax and tax return preparation.<br>• Work with financial systems such as OneStream, JD Edwards EnterpriseOne, and SAP to manage accounting processes.<br>• Support the Finance Manager in analyzing financial data and identifying trends.<br>• Allocate budgets effectively to meet organizational goals.<br>• Maintain and update records to ensure accurate and timely financial reporting.<br>• Participate in audits and assist in reconciling discrepancies.<br>• Collaborate with other departments to streamline financial operations.
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Memphis, Tennessee. This role involves handling essential accounting tasks such as data entry, accounts payable, and accounts receivable within a fast-paced environment. Ideal candidates will have experience working with QuickBooks Online, particularly in the real estate industry.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate and timely data entry for financial transactions.</p><p>• Manage accounts receivable processes, including invoicing and payment tracking.</p><p>• Handle accounts payable tasks, ensuring proper documentation and timely payments.</p><p>• Utilize QuickBooks Online and AppFolio to maintain and update financial records.</p><p>• Process invoices and reconcile discrepancies as needed.</p><p>• Collaborate with team members to ensure smooth handling of multi-entity accounting operations.</p><p>• Maintain organized and up-to-date records for all financial activities.</p><p>• Assist in preparing reports and summaries for management review.</p><p>• Ensure compliance with accounting standards and company policies.</p>
<p>We are looking for an organized and detail-oriented Accounts Payable Clerk to join our client's team in Memphis, Tennessee. In this role, you will play a key part in ensuring the accuracy and efficiency of financial transactions while maintaining compliance with company policies. If you thrive in a fast-paced environment and have a strong background in accounts payable, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices, ensuring all payments are accurately coded and recorded.</p><p>• Conduct regular check runs to ensure timely payments to vendors and suppliers.</p><p>• Review and resolve discrepancies in invoices or payment records.</p><p>• Utilize Yardi Property Management software to manage financial transactions effectively.</p><p>• Maintain detailed records of accounts payable activities for auditing and reporting purposes.</p><p>• Collaborate with other departments to ensure proper coding and classification of expenses.</p><p>• Prepare and distribute payment reports to management as needed.</p><p>• Respond promptly to vendor inquiries and resolve issues professionally.</p><p>• Assist in streamlining accounts payable processes to improve efficiency.</p><p>• Ensure compliance with company policies and financial regulations.</p>
We are looking for an experienced Accounts Payable Clerk to support our team in Memphis, Tennessee. In this role, you will manage high-volume accounts payable tasks, including processing invoices, ensuring accuracy through three-way matching with purchase orders, and maintaining detailed records. This is a long-term contract position offering the opportunity to work with national vendor accounts in a dynamic service industry environment.<br><br>Responsibilities:<br>• Process invoices for national account vendors using JD Edwards and AX systems, ensuring accuracy through three-way matching procedures.<br>• Approve and voucher invoices for payment, utilizing system-generated batch files for efficient processing.<br>• Track batch files by logging them into the tracking report to maintain organized payment records.<br>• Audit processed invoices and provide detailed coversheets to branch locations for verification.<br>• Communicate with branch staff to resolve purchase order discrepancies and ensure successful payment processing.<br>• Maintain a comprehensive list of invoices that cannot be processed due to invalid purchase orders and follow up for resolution.<br>• Offer customer service support to internal branches regarding invoice and payment inquiries.<br>• Collaborate with branches to address invoicing challenges and provide guidance on resolving purchase order issues.<br>• Ensure accurate data entry of vendor invoices and expense reports to support seamless accounts payable operations.
<p><strong>Finance Manager</strong></p><p>We are seeking an experienced Finance Manager to lead our organization’s financial operations and administrative functions. This position plays a crucial role in ensuring accurate financial reporting, effective team leadership, and compliance with regulatory requirements. The ideal candidate will have strong financial strategy skills and a track record of developing high-performing teams.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all financial activities, including accounts payable, accounts receivable, and general ledger management.</li><li>Lead and mentor the administrative team, ensuring efficient workflows and achievement of departmental objectives.</li><li>Prepare and deliver monthly and quarterly financial reports for both internal stakeholders and clients.</li><li>Use strategic data analysis to support decision-making and validate business initiatives.</li><li>Develop, monitor, and manage budgets, cost analyses, forecasts, and financial projections.</li><li>Ensure strict compliance with accounting standards, HR policies, and industry regulations, including 501(c)(3) requirements.</li><li>Maintain and optimize financial accounting systems for accuracy and reliability.</li><li>Provide regular feedback and performance evaluations to team members.</li><li>Address employee concerns and foster a positive, productive work environment.</li><li>Partner with senior leadership to evaluate investment opportunities and develop financial strategies.</li></ul><p><br></p>
<p>We are offering an exciting opportunity for a Staff Accountant in Memphis, Tennessee. Positions works closely with the Accounting Manager and is responsible for reconciliations, month-end journal entries and other accounting duties as assigned.</p>
We are looking for an experienced Legal Secretary to join our team on a long-term contract basis. This role, based in Memphis, Tennessee, requires someone who is detail oriented, possesses strong organizational skills, and can efficiently handle various legal administrative tasks. You will play a vital role in supporting attorneys and ensuring smooth operations within the legal department.<br><br>Responsibilities:<br>• Prepare and transcribe legal documents, ensuring accuracy and attention to detail.<br>• Conduct legal research and compile relevant information to support case preparation.<br>• Manage schedules by coordinating depositions, hearings, and other critical meetings.<br>• Handle e-filing processes for legal documents with precision and timeliness.<br>• Draft and review legal correspondence and maintain clear communication with clients and opposing counsel.<br>• Create indexes and organize case files for easy access and reference.<br>• Maintain and manage calendars to ensure deadlines and appointments are met.<br>• Attend meetings and accurately document notes for future reference.<br>• Assist with dictation and transcription tasks as needed.
<p>We are looking for a skilled Tax Staff member to join our client's team in Memphis, Tennessee. In this role, you will be responsible for managing tax preparation and compliance tasks for a diverse range of clients, ensuring adherence to federal, state, and local regulations. This is an excellent opportunity to contribute your expertise to a dynamic environment while growing your career in public accounting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed individual, corporate, partnership, and trust tax returns while ensuring compliance with applicable tax laws.</p><p>• Oversee tax compliance engagements from initial planning through completion, collaborating with clients and internal teams to meet deadlines.</p><p>• Conduct in-depth research on tax-related issues and provide actionable recommendations for strategic planning.</p><p>• Mentor and guide less experienced staff by offering training, technical advice, and constructive feedback.</p><p>• Present tax findings and strategies to clients in a clear, thorough manner, addressing their questions and concerns.</p><p>• Utilize tax preparation software such as CCH ProSystem Fx to efficiently manage client data and reporting.</p><p>• Monitor changes in tax regulations and advise clients on implications and opportunities.</p><p>• Maintain strong client relationships through effective communication and high-quality deliverables.</p>
<p>We are looking for a detail-oriented Demand Planner to join our team in Memphis, Tennessee. In this role, you will oversee inventory planning, purchasing, and management to ensure customer satisfaction and adherence to organizational standards. You will play a key part in analyzing supply chain data, optimizing inventory processes, and driving improvements to meet team goals and budgetary targets.</p><p><br></p><p>Responsibilities:</p><p>• Overall planning, purchasing, and monitoring of inventory levels to standards and customer demand within budgetary targets and team KPIs/goals/objectives.</p><p>• Monitor inventory levels across warehouses, reconcile stock discrepancies, and track customer service orders and freight.</p><p>• Evaluate demand flow requests and provide regular updates on order statuses, including past-due items, lead times, and fulfillment dates.</p><p>• Develop and report on key performance indicators such as inventory values, lead times, fill rates, and freight costs.</p><p>• Analyze sales forecasts and supply chain data to determine inventory needs and make purchasing decisions.</p><p>• Recommend process enhancements and implement best practices to improve inventory management and reporting.</p><p>• Manage excess inventory by tracking, measuring, and coordinating disposal when necessary.</p><p>• Collaborate with internal teams to address inventory challenges, communicate updates, and plan product packaging and purchasing strategies.</p><p>• Assess freight options to achieve optimal cost-benefit balance during supplier replenishment cycles.</p><p>• Assist with pricing updates, product launches, and data management related to inventory planning and reporting.</p><p>• Participate in special projects focused on distribution flow improvements, new customer rollouts, and freight cost reductions.</p>
<p><strong>Essential Functions:</strong></p><ul><li>Act as a strategic leader in developing the BU's five-year strategic plan, annual budget, financial forecast, and modeling tools.</li><li>Monitor key performance indicators (KPIs) related to revenue, cost of goods sold (e.g., FOB costs, freight, duties), expenses, inventory, and capital expenditures for North America legal entities and sales to the North America market.</li><li>Prepare detailed monthly financial management reports, including actuals, variance analyses, and insights to guide BU leadership in decision-making.</li><li>Present financial performance and variance analyses to BU leadership during monthly reviews and recommend actionable strategies aligned with organizational goals.</li><li>Initiate improvements to streamline, standardize, and enhance current processes and data/information integration.</li><li>Collect, analyze, and reconcile financial data from various systems, providing accurate reports for decision-making, including variance analysis (e.g., Actual vs. Budget), profit walks, and price-volume analyses.</li><li>Support ad hoc strategic and operational projects across Corporate and BU cost centers as required.</li><li>Play a critical role in implementing Jedox projects and connecting data with the Group.</li><li>Collaborate with the Business Intelligence team to develop automated reports and dashboards using BI tools (Power BI, Tableau, Pyramid) and advanced Excel functions (e.g., xLookup, Power Query, VBA).</li><li>Assist with North America's integrated five-year strategic plan, budget, and performance evaluations.</li><li>Partner with the Director to support monthly group and senior management reviews.</li><li>Support FP& A team responsibilities, including ad hoc requests and potential within-team role rotations.</li></ul><p><strong>Travel Requirements:</strong></p><ul><li>National and international travel may occasionally be required for business needs - 20%.</li></ul><p><strong>Skills and Qualifications:</strong></p><ul><li>Advanced Microsoft Excel and PowerPoint skills.</li><li>Strong verbal and written communication, including effective presentation abilities.</li><li>Meticulous attention to detail, ensuring timely, accurate, and consistent output.</li><li>Exceptional time management, prioritization, and multitasking in tight deadlines.</li><li>Demonstrated ownership and a proactive, self-starter work ethic.</li><li>Logical reasoning and problem-solving aptitude.</li><li>Proficient with BI tools like Power BI, Tableau, and Pyramid.</li><li>Ability to handle sensitive and confidential matters professionally.</li><li>Capacity to collaborate constructively with cross-departmental teams.</li><li>Familiarity with systems like Microsoft Navision, SAP, Jedox, Hyperion Financial Management (HFM), or IBM TM1 is a plus.</li><li>Fluency in Mandarin is a plus.</li></ul><p><strong>Required Education and Experience:</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Statistics, Mathematics, or a related field.</li><li>CPA designation is preferred but not mandatory.</li><li>At least 5+ years of progressive experience in financial analysis.</li><li>Experience presenting to senior management is desirable.</li><li>Proficient in BI and ERP systems, particularly Power BI.</li></ul><p><br></p>
<p>We are looking for an organized and detail-oriented Administrative Assistant to support our team in Cordova, Tennessee. In this seasonal contract role, you will play a key part in ensuring smooth daily operations by managing client communication, maintaining documentation, and handling scheduling tasks. This position requires a proactive individual who thrives in a fast-paced environment and brings strong attention to detail to every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage communication with clients, including collecting necessary documentation and responding to inquiries with attention to detail.</p><p>• Organize and maintain client files to ensure accurate record-keeping and easy access.</p><p>• Perform data entry tasks to verify and update client information with precision.</p><p>• Collaborate with tax preparers and administrative staff to streamline workflows and meet deadlines.</p><p>• Schedule client appointments and coordinate team calendars to optimize efficiency.</p><p>• Handle routine office tasks like scanning, filing, and organizing paperwork.</p><p>• Assist in maintaining structured processes that support the team during busy periods.</p><p>• Ensure high-quality service delivery by proactively addressing administrative needs.</p><p>• Support the team’s efforts to meet service standards and seasonal requirements.</p>
<p>Overview</p><p>We are seeking a versatile and hands-on Systems Administrator capable of supporting a wide range of IT infrastructure needs—from Tier 1 troubleshooting to Tier 3 escalations. This role is fully onsite and requires a strong foundation in on‑prem systems, Microsoft technologies, virtualization, and network administration. The ideal candidate is proactive, customer‑focused, and experienced with managing and improving a hybrid IT environment that will continue evolving toward Azure cloud services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide end‑to‑end IT support, resolving issues ranging from Tier 1 service desk requests to Tier 3 escalated infrastructure problems.</li><li>Administer, configure, and troubleshoot Active Directory, including GPO creation, policy management, OU structure, and permissions.</li><li>Manage and support Office 365 administration, including Exchange Online, Intune, device compliance, and SCCM endpoint management.</li><li>Maintain and optimize the on‑prem server environment, including domain controllers, file servers, and other critical infrastructure systems.</li><li>Support and administer VMware virtualization environments (deployment, maintenance, resource optimization, snapshots, storage, etc.).</li><li>Configure and troubleshoot Cisco Meraki networking equipment (firewalls, switches, wireless access points, VPN, etc.).</li><li>Assist with light Azure administration (approx. 3%), including user provisioning, conditional access, and basic cloud resource maintenance.</li><li>Monitor and manage system performance, patching, security updates, and backup operations.</li><li>Write and maintain documentation, SOPs, and knowledge base articles.</li><li>Collaborate with team members to drive improvements, ensure uptime, and support ongoing projects and migrations.</li><li>Participate in on‑call rotation or after‑hours work as needed for maintenance or emergencies.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Bartlett, Tennessee. In this long-term contract role, you will play a vital part in managing business-to-business (B2B) collections and ensuring timely payments from clients. If you have a strong background in billing and collection processes, we encourage you to apply.<br><br>Responsibilities:<br>• Manage B2B collection activities, ensuring timely and accurate payments from clients.<br>• Communicate professionally with clients to resolve billing discrepancies and address overdue accounts.<br>• Maintain accurate records of collection efforts and payment statuses.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Analyze accounts receivable data to identify trends and areas for improvement.<br>• Prepare detailed reports on collection activities and account statuses for management.<br>• Ensure compliance with company policies and regulations during all collection activities.<br>• Utilize collection tools and systems to optimize efficiency and accuracy.<br>• Provide exceptional customer service to maintain positive client relationships.<br>• Address and resolve escalated collection issues with diplomacy and professionalism.
We are looking for a skilled Customer Service Manager to lead and enhance our sales and customer support operations in Olive Branch, Mississippi. This role requires a proactive individual who can manage customer inquiries, oversee payment processes, and drive inside and outbound sales activities. Join our team to make a meaningful impact on client satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Manage customer inquiries with professionalism and ensure prompt resolution of issues to enhance client satisfaction.<br>• Oversee accounts receivable processes, including payment tracking and processing, to maintain accurate financial records.<br>• Lead inside sales efforts by identifying opportunities to upsell and cross-sell products and services.<br>• Conduct outbound sales activities to generate new leads and expand customer base.<br>• Supervise the customer service team to ensure consistent and high-quality support delivery.<br>• Collaborate with sales and marketing teams to develop strategies that improve sales performance.<br>• Monitor key performance indicators (KPIs) to evaluate team effectiveness and identify areas for improvement.<br>• Implement best practices to streamline customer service workflows and improve operational efficiency.<br>• Provide training and mentorship to team members to strengthen their skills and knowledge.<br>• Foster a positive and collaborative work environment that aligns with company values.
<p><strong>Interim Tax Accountant (Individual Tax Focus)</strong></p><p>We are seeking an experienced <strong>Interim Tax Accountant</strong> to support a high-volume tax practice during peak tax season. This role is ideal for a self-starter who can quickly ramp up, thrive in a fast-paced environment, and is comfortable working directly with clients.</p><p><strong>Key Details:</strong></p><ul><li><strong>Start:</strong> Early January (training on systems provided)</li><li><strong>Duration:</strong> Through end of April</li><li><strong>Schedule:</strong> Monday–Friday, 8:00 AM–5:00 PM</li><li><strong>Location:</strong> 100% onsite</li><li><strong>Need:</strong> 1 resource, with potential for a second</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review primarily <strong>individual tax returns</strong></li><li>Manage a high-volume workload (approximately <strong>650 returns last season</strong>)</li><li>Communicate directly with clients to gather information and answer questions</li><li>Collaborate with internal team to meet tax season deadlines</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years of tax preparation experience</strong> (required)</li><li><strong>Enrolled Agent or CPA preferred</strong> (not required)</li><li>Strong attention to detail and ability to work efficiently under tight deadlines</li><li>Comfortable “drinking from the firehose” during training and ramp-up</li><li>Highly client-facing, collaborative, and proactive</li></ul><p><strong>Preferred (Not Required):</strong></p><ul><li>Experience with <strong>Juno, Drake, and/or TaxDome</strong></li></ul><p><br></p>
We are looking for an experienced Accounts Payable Supervisor/Manager to oversee the accounts payable operations in Collierville, Tennessee. This role involves managing a team, ensuring accurate and timely vendor payments, and maintaining strong relationships with vendors. The ideal candidate will possess excellent leadership skills and a deep understanding of accounts payable processes, while driving efficiency and improvements across the function.<br><br>Responsibilities:<br>• Supervise and oversee the daily accounts payable operations to ensure invoices are processed accurately and on time.<br>• Monitor the accounts payable aging report and conduct regular reviews of vendor reconciliations to prevent overdue payments.<br>• Collaborate with procurement and field teams to address purchase order discrepancies and ensure vendor compliance.<br>• Ensure adherence to internal controls, company policies, and procedures for invoice approvals, payment terms, and vendor onboarding.<br>• Build and maintain strong relationships with vendors, promptly addressing inquiries and resolving any issues.<br>• Lead initiatives to improve processes, including identifying opportunities for system enhancements and automation.<br>• Manage and mentor accounts payable staff by providing training, guidance, and performance evaluations.<br>• Partner with finance and operations teams to optimize workflows and enhance overall efficiency.
<p>We our looking for a dynamic Tax Manager with a strong background in public accounting and corporate tax to join our client's team in Memphis, Tennessee. This role provides an exciting opportunity to not only manage complex tax operations, including federal and state audits, while contributing to the overall success of the organization but also fast track to Partner. The ideal candidate will be detail-oriented, highly skilled in tax processes, and eager to work in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and review of corporate tax returns, ensuring compliance with federal and state regulations.</p><p>• Manage annual income tax provision processes and provide accurate reporting.</p><p>• Conduct audits and liaise with government agencies to resolve tax-related matters.</p><p>• Collaborate with the team to cross-train on various tax functions, enhancing departmental versatility.</p><p>• Utilize CCH ProSystem Fx and CCH Sales Tax software for efficient tax preparation and compliance.</p><p>• Assist with entity formation and provide guidance on tax implications.</p><p>• Stay updated on federal tax laws and ensure the organization adheres to all requirements.</p><p>• Provide expertise in public accounting tax and audit processes, ensuring accuracy and efficiency.</p><p>• Support the development and implementation of strategies to optimize tax planning and minimize liabilities.</p><p>• Maintain thorough documentation of all tax-related activities and filings.</p>
