<p>The <strong>Bilingual (Spanish) Customer Relations Representative </strong>provides professional, compassionate front-line support to external and internal partners, responding to status requests, grievances, and other general inquiries via email and telephone.</p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Responds to both internal and external requests for assistance. Answers incoming calls, checks voicemail, and makes outgoing calls timely, surpassing customary business standards for customer service.</li><li>Answers incoming calls regarding First Reports of Injury and inputs new claims into proprietary software. Accurately documents all contacts and enters provided information. Updates systems as appropriate.</li><li>Exercises active listening and asks probing questions to ensure customer inquiries and concerns are appropriately addressed.</li><li>Distributes or escalates calls to the appropriate personnel and works closely with departments to assist with customer services issues or grievances.</li><li>Ensures timely responses and maintains up-to-date information for all contacts.</li><li>Continually broadens knowledge of Company transactions to increase customer service skills. Provides assistance to other departments as needed.</li><li>Proactively communicates directly to Customer Care leadership any problems or issues that may adversely impact workflow or service to our insureds, an injured worker, vendors or the business.</li><li>Ensures work is performed in accordance with Company standards, training, supervisory direction, and applicable laws.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
We are looking for a highly organized and detail-oriented Logistics Clerk to join our team in Haltom City, Texas. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely responses to inquiries, and maintaining high standards of customer service. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional service in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Oversee and manage multiple customer accounts, ensuring all interactions and processes align with company standards.<br>• Handle logistics, contract management, and customer relations to maintain smooth operations and foster positive relationships.<br>• Communicate effectively with internal and external customers through both written and verbal channels.<br>• Process order entries from purchase orders and create accurate quotes following established procedures.<br>• Review contracts for accuracy, resolve discrepancies, and ensure compliance with company policies and guidelines.<br>• Utilize enterprise systems, such as SAP, to input and extract material data efficiently and accurately.<br>• Maintain and organize customer files using tools like SharePoint, ensuring records are up-to-date and accessible.<br>• Identify potential risks in contract changes and recommend solutions to mitigate impacts.<br>• Collaborate on special projects, addressing challenges and implementing improvements as needed.<br>• Stay informed about company products and procedures to provide accurate information and support to customers.
<ul><li> </li><li><strong>Part-Time | INSIDE SALES REPRESENTATIVE (OUTBOUND SALES)</strong></li><li><strong>THE ROLE:</strong></li><li>We are seeking a dynamic, sales-focused Part-Time Inside Sales Representative to join our team in the U.S. This role is critical to driving overall sales growth through proactive outreach, relationship building, and dedicated post-purchase support. The ideal candidate thrives in fast-paced environments and excels at engaging with new and existing customers across multiple channels.</li><li>MUST be open to a flexible work schedule during the hours of 9:00am EST - 10:00pm EST & one day during the weekend (Saturday or Sunday)!</li><li> </li><li> </li><li><strong>YOUR DAILY IMPACT:</strong></li><li><strong>Outbound Sales:</strong></li><li>Achieve and surpass sales goals through outbound lead generation and nurturing.</li><li>Proactively engage potential and existing customers to encourage retention and upsell opportunities.</li><li>Take part in pilot sales initiatives, using successful tactics to integrate into day-to-day activities.</li><li>Record outbound sales activity and maintain detailed customer interaction logs in the CRM system.</li><li><strong>Customer Education & Administration:</strong></li><li>Educate customers on product features and benefits, addressing any questions or concerns they may have.</li><li>Provide continuous post-sale support to ensure customer satisfaction and encourage product utilization.</li><li>Process customer orders and perform occasional administrative tasks.</li><li>Collaborate with team members to ensure customer onboarding and follow-up are seamless.</li><li><strong>Cross-Functional Collaboration:</strong></li><li>Offer support to other departments (e.g., Account Management, Order Fulfillment) when needed.</li><li><strong>YOU BRING:</strong></li><li>A results-driven and proactive sales approach, with a track record of exceeding sales goals.</li><li>A flexible and adaptable mindset, paired with a willingness to support changing business needs.</li><li>Strong communication and interpersonal skills, with an aptitude for creating strong customer connections.</li><li>Excellent listening skills combined with the ability to address customer concerns effectively.</li><li>Organizational skills to manage time efficiently and maintain detailed records in a CRM system.</li></ul><p> </p>
<ul><li> </li><li><strong>Part-Time | INSIDE SALES REPRESENTATIVE (OUTBOUND SALES)</strong></li><li><strong>THE ROLE:</strong></li><li>We are seeking a dynamic, sales-focused Part-Time Inside Sales Representative to join our team in the U.S. This role is critical to driving overall sales growth through proactive outreach, relationship building, and dedicated post-purchase support. The ideal candidate thrives in fast-paced environments and excels at engaging with new and existing customers across multiple channels.</li><li>MUST be open to a flexible work schedule during the hours of 9:00am EST - 10:00pm EST & one day during the weekend (Saturday or Sunday)!</li><li> </li><li> </li><li><strong>YOUR DAILY IMPACT:</strong></li><li><strong>Outbound Sales:</strong></li><li>Achieve and surpass sales goals through outbound lead generation and nurturing.</li><li>Proactively engage potential and existing customers to encourage retention and upsell opportunities.</li><li>Take part in pilot sales initiatives, using successful tactics to integrate into day-to-day activities.</li><li>Record outbound sales activity and maintain detailed customer interaction logs in the CRM system.</li><li><strong>Customer Education & Administration:</strong></li><li>Educate customers on product features and benefits, addressing any questions or concerns they may have.</li><li>Provide continuous post-sale support to ensure customer satisfaction and encourage product utilization.</li><li>Process customer orders and perform occasional administrative tasks.</li><li>Collaborate with team members to ensure customer onboarding and follow-up are seamless.</li><li><strong>Cross-Functional Collaboration:</strong></li><li>Offer support to other departments (e.g., Account Management, Order Fulfillment) when needed.</li><li><strong>YOU BRING:</strong></li><li>A results-driven and proactive sales approach, with a track record of exceeding sales goals.</li><li>A flexible and adaptable mindset, paired with a willingness to support changing business needs.</li><li>Strong communication and interpersonal skills, with an aptitude for creating strong customer connections.</li><li>Excellent listening skills combined with the ability to address customer concerns effectively.</li><li>Organizational skills to manage time efficiently and maintain detailed records in a CRM system.</li></ul><p> </p>
<ul><li> </li><li><strong>Part-Time | INSIDE SALES REPRESENTATIVE (OUTBOUND SALES)</strong></li><li><strong>THE ROLE:</strong></li><li>We are seeking a dynamic, sales-focused Part-Time Inside Sales Representative to join our team in the U.S. This role is critical to driving overall sales growth through proactive outreach, relationship building, and dedicated post-purchase support. The ideal candidate thrives in fast-paced environments and excels at engaging with new and existing customers across multiple channels.</li><li>MUST be open to a flexible work schedule during the hours of 9:00am EST - 10:00pm EST & one day during the weekend (Saturday or Sunday)!</li><li> </li><li> </li><li><strong>YOUR DAILY IMPACT:</strong></li><li><strong>Outbound Sales:</strong></li><li>Achieve and surpass sales goals through outbound lead generation and nurturing.</li><li>Proactively engage potential and existing customers to encourage retention and upsell opportunities.</li><li>Take part in pilot sales initiatives, using successful tactics to integrate into day-to-day activities.</li><li>Record outbound sales activity and maintain detailed customer interaction logs in the CRM system.</li><li><strong>Customer Education & Administration:</strong></li><li>Educate customers on product features and benefits, addressing any questions or concerns they may have.</li><li>Provide continuous post-sale support to ensure customer satisfaction and encourage product utilization.</li><li>Process customer orders and perform occasional administrative tasks.</li><li>Collaborate with team members to ensure customer onboarding and follow-up are seamless.</li><li><strong>Cross-Functional Collaboration:</strong></li><li>Offer support to other departments (e.g., Account Management, Order Fulfillment) when needed.</li><li><strong>YOU BRING:</strong></li><li>A results-driven and proactive sales approach, with a track record of exceeding sales goals.</li><li>A flexible and adaptable mindset, paired with a willingness to support changing business needs.</li><li>Strong communication and interpersonal skills, with an aptitude for creating strong customer connections.</li><li>Excellent listening skills combined with the ability to address customer concerns effectively.</li><li>Organizational skills to manage time efficiently and maintain detailed records in a CRM system.</li></ul><p> </p>
<p> </p><p><strong>Part-Time | INSIDE SALES REPRESENTATIVE (OUTBOUND SALES)</strong></p><p><strong>THE ROLE:</strong></p><p>We are seeking a dynamic, sales-focused Part-Time Inside Sales Representative to join our team in the U.S. This role is critical to driving overall sales growth through proactive outreach, relationship building, and dedicated post-purchase support. The ideal candidate thrives in fast-paced environments and excels at engaging with new and existing customers across multiple channels.</p><p>MUST be open to a flexible work schedule during the hours of 9:00am EST - 10:00pm EST & one day during the weekend (Saturday or Sunday)!</p><p> </p><p> </p><p><strong>YOUR DAILY IMPACT:</strong></p><ul><li><strong>Outbound Sales:</strong></li><li>Achieve and surpass sales goals through outbound lead generation and nurturing.</li><li>Proactively engage potential and existing customers to encourage retention and upsell opportunities.</li><li>Take part in pilot sales initiatives, using successful tactics to integrate into day-to-day activities.</li><li>Record outbound sales activity and maintain detailed customer interaction logs in the CRM system.</li><li><strong>Customer Education & Administration:</strong></li><li>Educate customers on product features and benefits, addressing any questions or concerns they may have.</li><li>Provide continuous post-sale support to ensure customer satisfaction and encourage product utilization.</li><li>Process customer orders and perform occasional administrative tasks.</li><li>Collaborate with team members to ensure customer onboarding and follow-up are seamless.</li><li><strong>Cross-Functional Collaboration:</strong></li><li>Offer support to other departments (e.g., Account Management, Order Fulfillment) when needed.</li></ul><p><strong>YOU BRING:</strong></p><ul><li>A results-driven and proactive sales approach, with a track record of exceeding sales goals.</li><li>A flexible and adaptable mindset, paired with a willingness to support changing business needs.</li><li>Strong communication and interpersonal skills, with an aptitude for creating strong customer connections.</li><li>Excellent listening skills combined with the ability to address customer concerns effectively.</li><li>Organizational skills to manage time efficiently and maintain detailed records in a CRM system.</li></ul><p><br></p>
<p><strong>Part Time - INSIDE SALES REPRESENTATIVE (OUTBOUND SALES)</strong></p><p><strong>THE ROLE:</strong></p><p>We are seeking a dynamic, sales-focused Part-Time Inside Sales Representative to join our team in the U.S. This role is critical to driving overall sales growth through proactive outreach, relationship building, and dedicated post-purchase support. The ideal candidate thrives in fast-paced environments and excels at engaging with new and existing customers across multiple channels. MUST be open to a flexible work schedule during the hours of 9:00am EST - 10:00pm EST & one day during the weekend (Saturday or Sunday)! </p><p> </p><p><strong>YOUR DAILY IMPACT:</strong></p><ul><li><strong>Outbound Sales:</strong></li><li>Achieve and surpass sales goals through outbound lead generation and nurturing.</li><li>Proactively engage potential and existing customers to encourage retention and upsell opportunities.</li><li>Take part in pilot sales initiatives, using successful tactics to integrate into day-to-day activities.</li><li>Record outbound sales activity and maintain detailed customer interaction logs in the CRM system.</li><li><strong>Customer Education & Administration:</strong></li><li>Educate customers on product features and benefits, addressing any questions or concerns they may have.</li><li>Provide continuous post-sale support to ensure customer satisfaction and encourage product utilization.</li><li>Process customer orders and perform occasional administrative tasks.</li><li>Collaborate with team members to ensure customer onboarding and follow-up are seamless.</li><li><strong>Cross-Functional Collaboration:</strong></li><li>Offer support to other departments (e.g., Account Management, Order Fulfillment) when needed.</li></ul><p><strong>YOU BRING:</strong></p><ul><li>A results-driven and proactive sales approach, with a track record of exceeding sales goals.</li><li>A flexible and adaptable mindset, paired with a willingness to support changing business needs.</li><li>Strong communication and interpersonal skills, with an aptitude for creating strong customer connections.</li><li>Excellent listening skills combined with the ability to address customer concerns effectively.</li><li>Organizational skills to manage time efficiently and maintain detailed records in a CRM system.</li></ul><p><br></p>
<p>Our Haltom City client is immediately hiring a <strong>Commercial Collections Specialist</strong> to join their Credit and Collections team. This is a <strong>contract-to-permanent opportunity</strong> for a skilled professional with strong business-to-business collections experience. The ideal candidate will be detail-oriented, results-driven, and comfortable working in a high-volume, deadline-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the end-to-end <strong>commercial collections process</strong>, ensuring timely collection of outstanding receivables.</li><li>Contact clients directly to resolve delinquent accounts and negotiate payment arrangements.</li><li>Review and analyze <strong>aging reports</strong>, escalating issues as appropriate.</li><li>Research and resolve account discrepancies and billing disputes.</li><li>Partner with cross-functional teams (sales, customer service, and accounting) to ensure accurate invoicing and payment resolution.</li><li>Maintain detailed documentation of collection activities and prepare management reports.</li></ul><p><br></p>
We are looking for a skilled Receptionist to join our team in Fort Worth, Texas. In this contract-to-permanent position, you will play a pivotal role in ensuring smooth office operations and delivering exceptional service to visitors and staff. If you thrive in a fast-paced environment and have a knack for organization and communication, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the front desk, greeting visitors and addressing inquiries with professionalism and courtesy.<br>• Handle incoming calls using a multi-line phone system, directing them to the appropriate departments or individuals.<br>• Facilitate seamless coordination between departments to ensure a welcoming and organized office environment.<br>• Prioritize and deliver urgent packages and important documents to executive staff in a timely manner.<br>• Oversee office security by issuing visitor badges and monitoring access protocols.<br>• Maintain operational efficiency and minimize disruptions by ensuring smooth communication and organization.<br>• Provide outstanding customer service to create a positive experience for visitors and staff.<br>• Monitor adherence to office security measures, ensuring compliance with established protocols.
<p>Robert Half is seeking an experienced <strong>VIP Hospitality Coordinator</strong> to support a premier global airline’s partnership with a major international sporting event. This role will be responsible for delivering exceptional, high-touch experiences for VIP guests, high-value customers, and key stakeholders. Working within the Sponsorships and Activations team, you will help design, plan, and execute premium hospitality experiences that drive brand loyalty, strengthen partnerships, and create unforgettable moments.</p><p><br></p><p><strong>Location</strong>: onsite in Fort Worth w/ occasional travel</p><p><strong>Duration</strong>: 15-month contract</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate: </strong>$25-28/hour</p><p><br></p><p><strong>Why You’ll Love This Role</strong></p><ul><li>Play a key role in creating once-in-a-lifetime experiences for elite guests during a world-renowned global sports event.</li><li>Serve as the primary point of contact for VIP attendees, ensuring seamless communication, personalized service, and flawless event execution.</li><li>Collaborate with internal teams and external partners to bring premium hospitality activations to life.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Act as the direct liaison for VIP hospitality guests, including high-profile clients, contest winners, and loyalty program members.</li><li>Oversee all pre-event communications, executive briefs, and guest itineraries, ensuring every detail is tailored to individual needs.</li><li>Manage day-of event operations, providing on-site support to deliver a smooth, world-class experience.</li><li>Partner with cross-functional teams and event vendors to coordinate travel, accommodations, venue access, and hospitality suite logistics.</li><li>Track guest preferences, feedback, and outcomes to continuously improve future activations.</li><li>Support program measurement and reporting to assess overall effectiveness.</li></ul>
<p>Robert Half Finance and Accounting and Kevin Sweet have partner with a national service company that is experiencing exponential growth and has a need for a newly created <strong>Senior Financial Analyst / Corporate Development Analyst</strong>. This newly created role is designed for a dynamic individual who thrives in a fast-paced and entrepreneurial environment. This position will play a key role in financial planning & analysis (FP& A), corporate development, mergers and acquisitions, investor relations, asset management, and strategic financial analysis. </p><p><br></p><p>Reporting directly to the Chief Investment Officer, this position offers high visibility across the organization, with regular interaction with the executive team, senior management, investors, and the board of directors. This position will help drive strategic decision-making, support mergers and acquisitions and capital markets initiatives, and strengthen internal financial processes.</p><p><br></p><p>My client offers a hybrid work schedule, has beautiful new offices, offers a competitive benefits package that includes 401k match and annual bonus program. </p><p><br></p><p>For addition information and consideration, please contact Kevin Sweet at 682-499-1182 or via email at [email protected] </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead financial modeling, budgeting, forecasting, and variance analysis.</li><li>Support capital raising, mergers and acquisitions, due diligence, valuations and integration planning.</li><li>Partner with leadership to evaluate strategic initiatives, market opportunities, and operational KPIs.</li><li>Develop and refine dashboards, business intelligence reporting, and performance metrics.</li><li>Assist in investor communications, board presentations, and internal reporting packages.</li><li>Collaborate cross-functionally with operations, accounting, and commercial teams.</li><li>Analyze and optimize asset utilization, capital deployment, and return on investment.</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Credit & Collections Specialist to join our team in Ft. Worth, Texas. This Contract-to-Permanent position offers an excellent opportunity for a detail-oriented individual with expertise in accounts receivable and billing functions to contribute to a dynamic manufacturing environment. The ideal candidate will play a vital role in managing collection processes and ensuring timely payments while maintaining positive relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection process to ensure timely payments and reduce outstanding balances.</p><p>• Manage accounts receivable records and maintain accurate documentation.</p><p>• Handle inbound calls related to billing inquiries and provide thorough resolutions.</p><p>• Administer claims and track payment statuses using accounting and CRM software.</p><p>• Collaborate with clients to resolve disputes and maintain positive relationships.</p><p>• Perform detailed reviews of billing functions to ensure accuracy and compliance.</p><p>• Generate reports on collection activities and present findings to management.</p><p>• Implement strategies to improve efficiency in the collection process.</p><p>• Maintain knowledge of financial systems, including ADP and other relevant platforms.</p>
