We are looking for an HR Generalist to support core people operations and help create a positive, inclusive employee experience in Boston, Massachusetts. This role is ideal for someone who enjoys balancing day-to-day HR administration with employee support, recruitment coordination, and benefits-related work. The successful candidate will bring practical HR knowledge, sound judgment, and a collaborative approach to serving a mission-focused organization.<br><br>Responsibilities:<br>• Manage daily human resources activities across employee relations, records administration, onboarding, and general staff support.<br>• Coordinate recruitment efforts by assisting with job postings, candidate communication, interview scheduling, and pre-employment processes.<br>• Lead onboarding activities for new employees to ensure they are set up for success from their first day through orientation and early employment.<br>• Administer benefits processes, including enrollments, changes, and employee questions, while maintaining accurate documentation.<br>• Maintain and update HR information systems and personnel records to support data accuracy, reporting, and compliance needs.<br>• Respond to employee inquiries with professionalism and discretion, helping resolve workplace concerns and escalating issues when appropriate.<br>• Support HR policy administration and help ensure practices align with applicable employment laws and organizational standards.<br>• Partner with internal stakeholders to strengthen people operations processes and contribute to an inclusive, employee-centered workplace.
We are looking for an experienced and visionary Chief People Officer to lead the strategic and operational aspects of human resources within our organization. This role focuses on fostering a culture of innovation, inclusion, and growth while ensuring compliance with HR policies and advancing initiatives centered on equity and social justice. Based in Boston, Massachusetts, this position offers a unique opportunity to shape workforce strategies in alignment with organizational goals.<br><br>Responsibilities:<br>• Oversee all core HR operations, including payroll management, recruitment strategies, employee relations, benefits administration, and policy updates.<br>• Collaborate with executive leadership and legal teams to address workplace policies, labor relations, and internal investigations.<br>• Implement and optimize new HR technologies while ensuring compliance with evolving employment laws and regulations.<br>• Lead development initiatives and manage programming for the Consortium for Development.<br>• Develop and execute strategies to promote staff appreciation, wellness, diversity, equity, and inclusion.<br>• Drive workforce planning and talent management initiatives to support organizational growth.<br>• Establish metrics to evaluate HR effectiveness and ensure alignment with organizational goals.<br>• Serve as a key advisor to leadership on human capital strategy and organizational change.<br>• Foster a culture of continuous learning and development across all levels of the organization.
<p>Growing privately held Manufacturing Company with 40+ year history and leader in their industry located Danvers, MA area is looking for a Controller to join the leadership team. The Controller will report directly into the President and manage a small staff. This role will have complete ownership of all financial reporting, cost accounting, inventory management, transactional accounting activities including accounts payable, accounts receivable, billing, order entry and human resources and payroll functions. Other duties include cash management/reporting, financial analysis, internal controls, tax and insurance reporting and point person dealing with outside CPA firm. This is an excellent opportunity to join a very stable company in a “hands on” leadership role. Experience working in a small company environment required, previous experience with human resources duties preferred. Sage Business works and advanced Excel knowledge is highly desired. This is mainly onsite role but flexibility when needed. Very nice work-life balance opportunity as well. If interested, reach out to Dino Valeri at dino.valeri@roberthalf;com or message me thru LinkedIn. </p>
<p>Robert Half is seeking a Product Marketing Manager to support product launch initiatives and go-to-market execution for a growing organization. This role is ideal for a strategic yet hands-on marketer who can translate complex product capabilities into compelling messaging, develop sales enablement content, and collaborate closely with Product, Engineering, Sales, and Customer Success teams.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead and execute go-to-market initiatives, ensuring successful launch planning, messaging, and cross-functional alignment.</li><li>Develop product marketing and sales enablement assets including presentations, one-pagers, messaging frameworks, and customer-facing communications.</li><li>Partner with Product Management, Engineering, Sales, and Customer Success teams to gather insights, define value propositions, and support product adoption.</li><li>Manage project deliverables across multiple launches, coordinating stakeholder reviews and maintaining content within project and enablement platforms.</li><li>Support internal training and sales readiness efforts by creating and maintaining enablement resources and product knowledge materials.</li></ul>
<p>Robert Half is seeking a Marketing Project Manager for a 3+ month contract opportunity in the Greater Boston area. This is a remote, 40-hour-per-week position; candidates must be willing and able to work Eastern (EST) hours. The Marketing Project Manager will lead complex, cross-functional marketing programs and integrated campaign initiatives from intake and prioritization through execution and performance measurement. This individual will play a key role in optimizing marketing operations, driving stakeholder alignment, improving workflows, and ensuring the successful delivery of high-impact marketing programs. The ideal candidate brings a blend of strategic thinking, operational excellence, and hands-on project leadership experience within a fast-paced marketing environment.</p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Lead delivery of integrated marketing programs, campaigns, and go-to-market initiatives</li><li>Manage project intake, prioritization, planning, execution, and reporting</li><li>Build and maintain project plans, timelines, milestones, and success metrics</li><li>Facilitate cross-functional planning, status meetings, and stakeholder reviews</li><li>Partner with Marketing, Product, Operations, and external teams to drive execution</li><li>Allocate resources across competing priorities and initiatives</li><li>Monitor risks, dependencies, and project health; drive resolution as needed</li><li>Develop dashboards, reporting frameworks, and executive updates</li><li>Improve workflows, processes, and operational efficiency across marketing</li><li>Support campaign governance, intake processes, and prioritization efforts</li><li>Create and maintain project documentation and standard operating procedures</li><li>Analyze performance and operational trends to identify improvements</li><li>Drive stakeholder alignment and adoption of best practices</li></ul>
We are looking for an experienced Controller to provide hands-on leadership across core accounting and finance operations for a Long-term Contract position based in Boston, Massachusetts. This role will guide the close cycle, strengthen reporting accuracy, and support strategic financial visibility for leadership and stakeholders. The ideal candidate brings deep expertise in subscription-based revenue accounting, strong command of compliance requirements, and the ability to oversee day-to-day controllership activities in a fast-paced environment.<br><br>Responsibilities:<br>• Direct the month-end, quarter-end, and year-end close activities to deliver complete and timely financial reporting.<br>• Lead accounting treatment for SaaS and subscription revenue, including deferred revenue, bundled arrangements, and variable or usage-driven billing under ASC 606 guidelines.<br>• Maintain detailed reconciliation support and organized schedules that prepare the business for audit and review requests.<br>• Oversee accounts payable, accounts receivable, invoicing, collections, and payroll administration, including coordination with ADP-related payroll processes.<br>• Manage the general ledger and review balance sheet reconciliations to ensure accuracy across all key accounts.<br>• Prepare financial statements, internal management reports, and presentation materials for executive and board-level audiences.<br>• Monitor liquidity through cash forecasting and treasury oversight to support operational planning.<br>• Ensure timely completion of sales tax, franchise tax, and other multi-jurisdiction compliance filings.<br>• Collaborate with FP& A on budgets, forecasts, and variance reviews to improve financial insight and decision-making.<br>• Assist with investor reporting, fundraising support, due diligence activities, and equity or stock compensation accounting where applicable.
<p>We are looking for an experienced Human Resources (HR) Professional to support key people initiatives for a long-term contract opportunity based in Marlborough, Massachusetts. This role will focus on advancing high-impact HR projects, including market-based compensation research, standardized incentive plan communication, and the completion of updated job descriptions across the organization. The ideal candidate brings strong judgment, project ownership, and the ability to partner directly with leaders to turn complex HR information into practical, well-organized deliverables.</p><p><br></p><p>Responsibilities:</p><p>• Conduct updated compensation research by analyzing current market data, using available benchmarking resources, and applying AI-enabled research tools where appropriate.</p><p>• Partner with external compensation resources as needed to validate findings and strengthen salary benchmarking recommendations for priority positions.</p><p>• Develop a clear, organization-wide presentation that explains the management incentive plan in a consistent and easy-to-understand format.</p><p>• Translate complex incentive program details into concise communication materials that can be used uniformly by leaders across the business.</p><p>• Lead the completion of job description updates by gathering information from managers, reviewing existing materials, and drafting clear role documentation.</p><p>• Manage the job description process from start to finish, ensuring managers are guided through structured discussions rather than asked to complete blank templates independently.</p><p>• Collaborate closely with HR leadership to prioritize deliverables, track progress, and move multiple projects through completion.</p><p>• Organize project information, maintain documentation quality, and ensure outputs align with current HR standards and business needs.</p>
<p>We are looking for an Accounts Receivable Administrator to support day-to-day receivables operations in Shrewsbury Massachusetts. This position focuses on applying payments accurately, reviewing customer balances, and helping maintain healthy account status across the business. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple priorities in a deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Review daily banking activity and record incoming transactions accurately in financial records.</p><p>• Apply customer payments received through wire transfers, checks, credit cards, and other remittance channels.</p><p>• Prepare and process recurring manual deposits while ensuring entries are posted correctly in the accounting system.</p><p>• Examine account status to support credit decisions and help determine whether pending customer orders can be released.</p><p>• Reconcile customer balances by researching discrepancies and resolving account variances in a timely manner.</p><p>• Issue account credits when appropriate and maintain accurate supporting documentation for adjustments.</p><p>• Gather trade references and obtain external credit information to assist with customer evaluations.</p><p>• Use credit reporting resources, including Dun & Bradstreet and related tools, to support account review activities.</p><p>• Assist with additional accounts receivable and credit-related tasks as business needs require.</p><p><br></p><p><strong><em><u>**For immediate consideration, Please call me directly 508-205-2127** Eric Lebow*</u></em></strong></p>
<p>We are looking for an experienced Part Time Chief Financial Officer to provide strategic financial leadership for a contract engagement based in Sanford, Maine. This role will oversee core finance operations, strengthen reporting accuracy, and guide capital planning to support sound business decisions. The ideal candidate brings strong judgment, hands-on leadership, and the ability to improve financial processes and business systems in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the organization’s financial strategy by aligning budgeting, forecasting, and long-range planning with operational goals.</p><p>• Direct cash flow monitoring and analysis to maintain liquidity, identify risks, and support informed decision-making.</p><p>• Oversee capital management activities, including allocation planning and evaluation of financial resources to support business priorities.</p><p>• Manage the month-end close process to ensure timely completion, accurate reconciliations, and reliable financial results.</p><p>• Produce and review financial reports that provide clear insight into performance, trends, and areas requiring attention.</p><p>• Partner with senior leadership to interpret financial data, recommend actions, and support overall business performance.</p><p>• Assess and enhance business systems and financial workflows to improve efficiency, controls, and reporting capabilities.</p><p>• Maintain strong internal financial oversight by supporting compliance, consistency, and sound accounting practices.</p>
We are looking for a Systems Administrator to support and enhance a company’s on-site technology environment in Auburn, New Hampshire. This role centers on maintaining reliable server and endpoint operations across Windows, Linux, and cloud-connected systems while helping improve stability, security, and performance. The ideal candidate brings hands-on infrastructure expertise, strong troubleshooting ability, and a proactive approach to automation and systems management.<br><br>Responsibilities:<br>• Administer and maintain Windows Server and Linux-based environments to ensure consistent availability, performance, and security.<br>• Support Azure-based services and identity management, including administration of Azure Active Directory within the broader infrastructure ecosystem.<br>• Manage endpoint administration through Intune and unified endpoint management tools, including device configuration, policy enforcement, and ongoing support.<br>• Oversee virtualization platforms such as VMware and Proxmox, including system upkeep, resource optimization, and issue resolution.<br>• Configure and support FortiGate network equipment to maintain secure and dependable connectivity across the organization.<br>• Develop and maintain scripts and automated workflows that reduce manual effort and improve operational efficiency.<br>• Monitor server infrastructure, investigate technical incidents, and resolve system issues with minimal disruption to business operations.<br>• Collaborate with technical stakeholders to implement infrastructure improvements and support evolving operational requirements.
We are looking for an experienced SNOW Project Manager to lead a portfolio of ServiceNow initiatives for an education-focused organization in Cambridge, Massachusetts. This is a Long-term Contract position supporting concurrent projects that expand platform capabilities, improve reporting, and introduce new workflow and portal functionality across departments. The role partners closely with technical teams and business stakeholders to drive planning, execution, and delivery while keeping priorities aligned and milestones on track.<br><br>Responsibilities:<br>• Lead several ServiceNow projects at the same time, ensuring scope, timelines, risks, and deliverables are actively managed from kickoff through launch.<br>• Coordinate cross-functional work among technical teams, platform specialists, and business partners in areas such as finance, research, human resources, and IT operations.<br>• Facilitate project meetings, status reviews, and stakeholder discussions to maintain momentum, resolve issues, and support informed decision-making.<br>• Develop and maintain project documentation, including plans, presentations, requirements materials, and configuration-related documentation.<br>• Oversee initiatives involving ServiceNow enhancements such as portal deployment, reporting improvements, process automation, and workflow optimization.<br>• Support delivery efforts tied to incident management, change management, hardware processes, software asset management, and related ITSM workstreams.<br>• Monitor project progress and dependencies closely, adjusting priorities and resource plans as needed to keep multiple efforts moving forward.<br>• Collaborate with the ServiceNow team and leadership to align project execution with platform strategy, operational goals, and go-live expectations.
We are looking for an experienced HRIS Manager to support and enhance human resources systems for a leading organization in the mortgage industry based in Boston, Massachusetts. This Long-term Contract position is ideal for someone who can combine strategic oversight with hands-on system expertise to improve HR technology performance, data integrity, and reporting capabilities. The role will focus on optimizing HRIS operations, guiding system-related initiatives, and partnering with stakeholders to ensure solutions align with business and workforce needs.<br><br>Responsibilities:<br>• Lead the administration, maintenance, and ongoing improvement of HR information systems to ensure reliable daily operations.<br>• Oversee HRIS implementation activities, including planning, coordination, testing, and post-deployment support.<br>• Analyze system performance, workflows, and user needs to recommend enhancements that strengthen efficiency and accuracy.<br>• Partner with HR, payroll, IT, and business leaders to define system requirements and deliver practical technology solutions.<br>• Manage data integrity within the HRIS environment by monitoring audits, resolving discrepancies, and supporting governance standards.<br>• Produce and refine reports, dashboards, and analytics that help leadership make informed workforce decisions.<br>• Troubleshoot system issues, coordinate resolutions, and serve as a key resource for escalated HRIS-related questions.<br>• Support configuration updates, process improvements, and documentation for HR technology changes and enhancements.
<p>We are looking for a Sr. Financial Analyst to support financial planning, performance reporting, and strategic decision-making for a multi-channel business. This role will turn complex financial data into clear business insights, helping leaders evaluate results, plan ahead, and improve overall performance. The ideal candidate brings strong analytical judgment, advanced modeling skills, and the ability to collaborate effectively with teams across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Build and refine detailed financial models to support long-range planning, forecast scenarios, and sensitivity assessments across multiple business drivers.</p><p>• Contribute to annual budget preparation and quarterly reforecast cycles by partnering with department leaders to gather assumptions and align financial expectations.</p><p>• Analyze operating results against budget and forecast targets, identify key variances, and summarize findings with practical recommendations for leadership.</p><p>• Prepare recurring financial reports, dashboards, and performance updates for monthly, quarterly, and annual review meetings.</p><p>• Work closely with Accounting, Operations, Sales, and Human Resources to support planning activities, strategic initiatives, and cost efficiency efforts.</p><p>• Monitor key performance indicators and financial trends to highlight risks, opportunities, and areas where business performance can be improved.</p><p>• Deliver timely ad hoc analysis and decision support for senior stakeholders facing strategic, operational, or investment-related questions.</p><p>• Maintain rolling 12-month outlooks using updated business inputs and assumptions to improve visibility into near-term performance.</p><p>• Support management materials used for board-level and investor-facing updates by providing clear forward-looking financial perspectives.</p><p>• Coordinate with the accounting team during month-end close to help ensure consistency between management reporting and financial results</p>
<p>Robert Half is seeking a Marketing Project Manager for a 5+ month contract in the Greater Boston area. This is a remote, 37.5-hour-per-week opportunity; candidates must be willing and able to work eastern (EST) hours. The Project Manager will support a fast-paced marketing team across digital and integrated marketing initiatives while driving workflow efficiency, stakeholder alignment, and operational excellence across the marketing organization. The ideal candidate is a proactive problem-solver with experience managing complex marketing projects, navigating cross-functional teams, and leveraging project management tools.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end-to-end delivery of brand, digital, social, content, and integrated marketing projects</li><li>Partner with Brand, Content, Social, Digital, Creative, and Marketing teams to drive project execution</li><li>Lead project kickoffs, status meetings, stakeholder reviews, and retrospectives</li><li>Build and maintain project plans, timelines, dependencies, and resource allocations</li><li>Monitor project progress and proactively identify and mitigate risks</li><li>Manage project intake, workflow, approvals, and trafficking processes</li><li>Utilize Adobe Workfront or similar tools to track projects, priorities, and deliverables</li><li>Facilitate communication across stakeholders, leadership, agencies, and external partners</li><li>Develop project documentation, status reports, and dashboards</li><li>Identify process improvements that increase efficiency, collaboration, and speed-to-market</li></ul>
We are looking for an experienced Tax Manager - Public to join an accounting team in Massachusetts. This position is suited for a tax leader who can oversee complex compliance work, guide client engagements, and support sound tax planning across a range of entity structures. The ideal candidate brings strong technical knowledge, a client-focused mindset, and the ability to manage priorities in a fast-paced public accounting environment.<br><br>Responsibilities:<br>• Lead the preparation and review of corporate tax filings and related compliance documents to ensure accuracy and timely submission.<br>• Oversee annual income tax provision activities, including analysis, documentation, and coordination with internal and external stakeholders.<br>• Manage sales and use tax processes using CCH Sales Tax tools, resolving issues and maintaining compliance with applicable regulations.<br>• Utilize CCH ProSystem Fx to organize tax workflows, review returns, and improve efficiency across engagements.<br>• Advise clients on entity formation matters, including tax implications, structural considerations, and filing requirements.<br>• Supervise tax projects from planning through completion, balancing deadlines, resource allocation, and quality standards.<br>• Research tax matters and provide practical guidance on federal, state, and local requirements affecting business operations.<br>• Mentor entry-level staff by reviewing work, offering technical direction, and supporting ongoing development.
<p>We are looking for a <strong>Senior Associate </strong>to join our client's <strong>Portfolio Support Group </strong>in their Boston, MA office. This group collaborates with internal deal teams, leadership groups within portfolio operations, and external advisors to support value‑enhancement initiatives, drive operational efficiencies, strengthen governance processes, and optimize resource utilization. As the team continues to expand, the Associate will partner closely with senior leadership to help develop and refine scalable processes that support future growth.</p>
We are looking for a Payroll Specialist to support accurate and timely payroll operations for a large employee population in Portsmouth, New Hampshire. This Long-term Contract position is ideal for someone who brings strong experience managing full-cycle, multi-state payroll with a high level of accuracy and compliance. The person in this role will help ensure payroll is processed efficiently, employee records are maintained properly, and payroll-related issues are resolved with professionalism and attention to detail.<br><br>Responsibilities:<br>• Process end-to-end payroll for a workforce of more than 500 employees while meeting established deadlines and accuracy standards.<br>• Administer payroll activities across multiple states, ensuring compliance with applicable tax regulations, wage laws, and reporting requirements.<br>• Maintain and update employee payroll records, including earnings, deductions, tax withholdings, and other payroll-related changes.<br>• Use ADP Workforce Now to manage payroll transactions, review data integrity, and support routine payroll administration tasks.<br>• Investigate and resolve payroll discrepancies, responding to employee questions and correcting issues in a timely manner.<br>• Reconcile payroll data before and after each pay cycle to confirm accuracy of payments, deductions, and employer obligations.<br>• Partner with internal teams such as human resources and finance to coordinate payroll updates and support related processes.<br>• Assist with payroll audits, reporting, and documentation to support compliance and operational transparency.
<p>For consideration, please reach out to <strong>Carma Rorke as</strong> soon as possible, ensure to include your most current resume when you apply. <em><u>Connect with me on LinkedIn</u></em> at Carma Rorke.</p><p> </p><p>If you are currently working with a Robert Half recruiter, please reach out to them.</p><p><br></p><p>Our client is looking for an experienced Accounting Manager to oversee financial operations and guide a team supporting a complex, multiple entity environment. This role partners closely with senior leadership to deliver reliable reporting, strengthen financial oversight, and support sound business decisions. The position is well suited for a hands-on accounting leader who can balance day-to-day execution with process improvement and staff development.</p><p><br></p><p>Responsibilities:</p><p>• Lead the month-end and year-end close across a range of entities, ensuring timely completion of ledger activities, reconciliations, and intercompany balancing.</p><p>• Maintain accurate accounting records and oversee journal entry review to support complete and reliable financial statements, budgets, and operational reporting.</p><p>• Produce and analyze management reports covering profitability, cash activity, cost trends, and overall financial performance for leadership review.</p><p>• Evaluate historical and current financial results to identify trends, explain changes, and present meaningful insights to senior management.</p><p>• Coordinate the consolidation of budget information and assist with forecast submissions, including variance analysis against plan and prior periods.</p><p>• Work with business leaders to improve resource allocation, enhance internal controls, and recommend practical changes that support efficiency and capital preservation.</p><p>• Monitor investment-related financial activity and ensure related accounting and reporting are handled accurately and consistently.</p><p>• Supervise, coach, and prioritize the work of four accounting and analyst team members to maintain quality, accountability, and career growth.</p>
We are looking for an accomplished tax specialist to join a global investment management organization in Boston, Massachusetts. This role offers the opportunity to guide tax strategy and oversight across a broad range of investment products while partnering with teams throughout the business. The position is well suited for someone who combines deep technical tax knowledge with strong leadership, process improvement, and cross-functional collaboration skills.<br><br>Responsibilities:<br>• Direct tax oversight activities for investment products from initial development through ongoing governance and support.<br>• Track changes in international tax rules and work with internal partners to maintain compliance and operational preparedness.<br>• Strengthen tax-related controls, refine reporting workflows, and advance automation and efficiency initiatives across processes.<br>• Analyze complex cross-border tax issues, including withholding and capital gains matters, and present clear guidance to business stakeholders.<br>• Serve as a key tax resource for teams across investment operations, portfolio management, relationship management, product development, and sales.<br>• Provide leadership, coaching, and career development support to team members while promoting consistent best practices.<br>• Partner with stakeholders to assess tax implications for new and existing fund structures, including mutual fund and global custody-related considerations.<br>• Support tax compliance processes tied to investment products by identifying risks, recommending solutions, and improving execution standards.
<p>Connect with Casey Wiggin on LI to explore further!!</p><p>We are looking for an experienced Plant Controller to lead financial oversight for a manufacturing operation in Manchester, New Hampshire. This role will provide timely analysis, accurate reporting, and practical guidance that supports operational performance and profitable growth. The ideal candidate will combine strong cost accounting knowledge with a hands-on approach to forecasting, controls, and business partnership across plant leadership.</p><p><br></p><p>Responsibilities:</p><p>• Produce accurate financial statements and management reports in accordance with company standards and reporting requirements.</p><p>• Lead the monthly close cycle, improving the speed, consistency, and efficiency of accounting processes through better workflows and automation.</p><p>• Analyze plant spending trends and work closely with operations leaders to keep costs aligned with approved plans while identifying savings opportunities.</p><p>• Monitor inventory activity, labor performance, and overhead application to support sound valuation, pricing decisions, and overall cost accuracy.</p><p>• Partner with site leadership to evaluate capital use, resource allocation, and business initiatives that strengthen growth and operating results.</p><p>• Support sales and operations planning activities with financial insight, and perform profitability analysis at the customer, product, and opportunity level.</p><p>• Coordinate local audit support, manage fixed asset records, and maintain strong internal controls to reduce risk and ensure compliance.</p><p>• Prepare flash reports, forecasts, budgets, cash flow insights, and continuous improvement savings analysis for leadership review.</p>
We are looking for an experienced Sr. Business Systems Analyst to support complex initiatives and serve as a strategic partner to business and technical teams in Westborough, Massachusetts. This Long-term Contract position is ideal for someone who can blend business analysis, project leadership, and stakeholder engagement to move initiatives from concept through delivery. The role will focus on aligning technology solutions with operational goals, improving user experiences, and ensuring projects progress smoothly across multiple workstreams.<br><br>Responsibilities:<br>• Collaborate with business leaders and end users to clarify objectives, define priorities, capture detailed needs, and translate them into clear requirements and user stories.<br>• Act as a strategic advisor by identifying opportunities to apply new technologies and digital solutions that improve business outcomes and support innovation goals.<br>• Create and refine solution concepts, prototypes, and process improvements alongside stakeholders to validate functionality and enhance the overall user experience.<br>• Direct projects involving infrastructure, software, and business applications through planning, execution, testing, deployment, and completion while maintaining control of scope, schedule, budget, and quality.<br>• Build and manage project plans by coordinating cross-functional activities, tracking dependencies, addressing risks and issues, and overseeing change requests throughout delivery.<br>• Provide consistent updates to stakeholders and leadership by communicating milestones, progress, key decisions, deliverables, and overall project status.<br>• Support Agile delivery practices by leading ceremonies such as sprint planning, backlog grooming, stand-ups, and release coordination.<br>• Work closely with business users and technical teams to implement, test, deploy, support, and troubleshoot applications, including release activities, defect resolution, and production support.<br>• Maintain comprehensive documentation for projects and systems, including workflows, standards, procedures, test materials, user guides, and training resources.<br>• Guide adoption of new tools and processes by helping users adjust to changes, strengthening utilization, and supporting multiple simultaneous initiatives with competing priorities.