We are looking for an experienced Payroll Manager to oversee and manage payroll processes for a large and diverse workforce. This role requires expertise in handling multi-state payroll and full-cycle payroll operations while ensuring compliance with all regulations. This is a long-term contract position based in Alpharetta, Georgia.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll operations for over 500 employees across multiple states.<br>• Ensure payroll compliance with federal, state, and local regulations, including tax filings and reporting.<br>• Process and review payroll data using ADP Workforce Now and SAP systems.<br>• Collaborate with HR and finance teams to address payroll discrepancies and resolve employee inquiries.<br>• Prepare and analyze payroll reports to support decision-making and budgeting processes.<br>• Maintain accurate payroll records and documentation for audits and compliance purposes.<br>• Implement best practices to improve payroll efficiency and accuracy.<br>• Utilize Microsoft Excel for advanced payroll calculations and data analysis.
<p>Our client is seeking a <strong>Senior AEM Architect</strong> to join their high-performing marketing technology team. This individual will play a pivotal role in architecting scalable, reliable, and future-ready Adobe Experience Manager (AEM) solutions that directly impact customer experience and business outcomes.</p><p><br></p><p>This is a full time, direct hire role. Candidates are expected to work onsite in our client's Atlanta office 3 days per week.</p><p><br></p><p>What You’ll Do</p><ul><li><strong>Own AEM Architecture:</strong> Design and implement robust, enterprise-grade AEM solutions that balance performance, scalability, and maintainability.</li><li><strong>Diagram & Communicate Solutions:</strong> Create and present architecture diagrams, workflows, and documentation to clearly translate business requirements into actionable technical solutions.</li><li><strong>Be the Bridge:</strong> Act as a liaison between stakeholders and development teams — turning non-technical business needs into scalable technical solutions, and translating technical details back into plain language for stakeholders.</li><li><strong>Guide the Build:</strong> Partner with developers, UX/UI, and cross-functional stakeholders to ensure solutions are implemented accurately and consistently with architecture standards.</li><li><strong>Drive Innovation:</strong> Evaluate and recommend best practices, frameworks, and integrations within the AEM ecosystem to support evolving business needs.</li><li><strong>Governance & Standards:</strong> Ensure architecture decisions align with overall enterprise standards, data governance requirements, and long-term platform strategy.</li></ul><p>What We’re Looking For</p><ul><li><strong>Deep AEM Expertise:</strong> 7+ years of experience with Adobe Experience Manager (Sites, Assets, and related components).</li><li><strong>Architecture & Diagramming Skills:</strong> Proven experience designing, diagramming, and communicating system architectures, integrations, and workflows.</li><li><strong>Full-Stack Knowledge:</strong> Solid understanding of front-end (HTML, CSS, JavaScript) and back-end (Java, OSGi, Sling, JCR) technologies.</li><li><strong>Problem Solver:</strong> Skilled at identifying risks, constraints, and trade-offs, while proposing innovative solutions that deliver business value.</li><li><strong>Collaboration:</strong> Strong ability to work with business stakeholders, product teams, and developers in a fast-paced environment.</li><li>Experience with cloud deployments (AEMaaCS), third-party integrations, and DevOps practices is a plus.</li></ul><p>Why Join</p><ul><li>Work for a <strong>fast-growing data governance leader</strong> with cutting-edge digital initiatives.</li><li><strong>Above-market compensation</strong> package with competitive benefits.</li><li>Direct influence on digital strategy and the opportunity to shape AEM solutions from the ground up.</li></ul>
<p>Robert Half HR Solutions is currently recruiting for a <strong>Sr. HR Generalist</strong> for a client in Metro Atlanta. Our client, a thriving nonprofit organization with 350+ employees across multiple states, is seeking an experienced<strong> Sr.</strong> <strong>HR Generalist</strong> to join their Human Resources team. This organization is dedicated to making a meaningful impact in the communities it serves and is seeking a versatile HR professional to support its expanding operations.</p><p> </p><p>As a <strong>Sr. HR Generalis</strong>t, you will play a crucial role in maintaining and enhancing the organization’s HR functions, including payroll processing, employee relations, benefits administration, compliance, HR policies/procedures, and HRIS maintenance. This is a hybrid role for someone with proven hands-on HR expertise and a passion for working in the nonprofit sector.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and manage accurate payroll processing across multiple states, with a strong preference for candidates experienced in <strong>ADP Workforce Now (ADPWFN)</strong>.</li><li>Provide guidance and support to employees and management on employee relations matters, fostering a positive workplace environment.</li><li>Administer employee benefit programs and coordinate open enrollment processes.</li><li>Ensure company-wide compliance with federal, state, and local labor laws and regulations.</li><li>Assist in developing and maintaining HR policies and procedures, aligning them with organizational culture and compliance standards.</li><li>Maintain and optimize the organization’s <strong>HRIS systems</strong>, ensuring data integrity and supporting reporting needs.</li><li>Collaborate on HR projects related to employee engagement, performance management, and organizational growth strategies.</li></ul><p> </p><p><br></p>
<p>Robert Half HR Solutions is currently partnering with a client in the Johns Creek area that is looking for a dynamic and proactive HR Business Partner to join their growing organization and make an immediate impact. This role will support corporate employees, with a strong focus on employee relations, performance management, HR compliance, and policy creation/implementation. Experience supporting engineering teams is a plus, as well as HRIS implementation. This role requires someone willing to roll up their sleeves, wear multiple hats, and contribute to a variety of HR projects in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a strategic HR partner for corporate client groups, providing day-to-day HR support to leaders and employees.</li><li>Handle all aspects of employee relations, ensuring alignment with company policies and applicable labor laws.</li><li>Lead performance management initiatives, including goal setting, feedback, and coaching processes.</li><li>Ensure HR compliance across all corporate functions, guiding leaders on federal, state, and local regulations while maintaining up-to-date knowledge of legal requirements.</li><li>Develop, implement, and update HR policies and procedures to align with company objectives and compliance requirements.</li><li>Work closely with Talent Acquisition to support recruiting efforts, align on workforce planning, and ensure a seamless onboarding process for new hires.</li><li>Drive and support various HR projects, including program rollouts and organizational development initiatives.</li><li>Support and mentor managers to build leadership capabilities and effective team engagement strategies.</li><li>Contribute to HRIS implementation and optimization efforts, ensuring data accuracy and usability for HR processes.</li><li>Partner with key stakeholders to identify and address talent gaps while promoting a culture of inclusion and employee engagement.</li></ul><p><br></p><p><br></p>
<p><strong>AUDIT MANAGER – Public Accounting</strong></p><p>Are you a seasoned audit professional looking to step into a leadership role? My client is an established CPA firm. They are seeking a talented <strong>Audit Manager </strong>to join their Audit & Assurance team. In this role, you’ll plan and manage financial statement engagements across a variety of industries, including construction, real estate, employee benefit plans, nonprofits, and closely held businesses.</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Plan, manage, and perform financial statement audit engagements.</li><li>Gain a deep understanding of client operations, processes, and business goals to inform audit procedures.</li><li>Work independently and collaboratively within a dynamic team.</li><li>Communicate effectively with engagement team members and maintain open dialogue.</li><li>Deliver exceptional service and foster positive client relationships.</li><li>Be available to travel to client locations within the Atlanta Metro area.</li></ul><p><br></p>
We are looking for a highly organized and meticulous Administrative Assistant to join our team in Atlanta, Georgia. This Contract to Permanent position is ideal for someone who thrives in a fast-paced environment and enjoys providing comprehensive support to ensure smooth daily operations. The role requires excellent multitasking abilities, strong communication skills, and a dedication to teamwork.<br><br>Responsibilities:<br>• Oversee and maintain office supply inventory, ensuring all necessary materials are available for efficient operations.<br>• Handle incoming and outgoing mail, including sorting, distributing, and coordinating deliveries.<br>• Provide support with basic accounting tasks, such as processing credit card payments and maintaining accurate records.<br>• Assist in planning and coordinating company events, including sending invitations and managing logistics.<br>• Manage and update content on company social media accounts to enhance engagement and visibility.<br>• Respond to inbound calls and provide thorough assistance to callers.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Support receptionist duties, including greeting visitors and directing inquiries.<br>• Collaborate with team members to ensure the completion of administrative tasks.<br>• Help maintain a clean and organized office environment.
<ul><li><strong>Position: CLAIMS SUPPORT (Contract Role)</strong></li><li><strong>Location: 11575 Great Oaks Way, Alpharetta, Georgia, 30022, United States</strong></li><li><strong>Type: 100% ONSITE</strong></li><li><strong>Tentative Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week onsite in office. The hours of operation are 8AM-5PM.</strong></li></ul><p> </p><p>Job Responsibilities</p><p>Duties may include but are not limited to:</p><p> </p><p>- Receive new losses and verifies accuracy of information via coverage</p><p>- Perform all file updates on system as directed by claim reps</p><p>- Register loss payments on system - We use Claim Vision to manage our claims.</p><p>- Provide customer service to agents insureds clients and other customers</p><p>- Process authorized payments</p><p>- Input data entry correspondence into system diaries information for claims reps and/or team leader and prepares form letters</p><p>- Typing photocopying indexing and filing</p><p>- Ability to accurately calculate wages etc. and create professional letters and correspondence</p><p>- Make call to insureds requesting missing information on the claim files</p><p>- Direct care when appropriate</p><p>- Basic SE jurisdiction knowledge regarding work comp is a plus</p>
IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
<p>Engagement Professional you will be a full time employee of Robert Half earning a salary, comprehensive benefits, overtime and bonuses.</p><p><br></p><p>As a Full Time Engagement Professional, you will be placed on medium to long term engagements that will allow you to excel while gaining knowledge of new software’s, industries and opportunities. When you are in between assignments you will still receive a paycheck from us while working on and developing additional personal and professional skills. If you like going into a foreign set of circumstances and working on a project or fixing what's broken at a company, this is the job for you!!!</p><p><br></p><p>Some of the projects that you would work on include:</p><p>• System conversions</p><p>• Reconciliations</p><p>• Mergers/Acquisitions</p><p>• Medical/Maternity Leaves</p><p>• Annual Audits</p><p>• Staff Reductions</p><p>• Peak Workload Demands</p><p><br></p><p>This is an ongoing opportunity for a strong Accounts Payable Specialist. As a Full Time Engagement Professional the more diverse your background the better! The ideal Accounts Payable Specialist should have experience with full cycle AP, 3 way matching, Batching invoices, Coding invoices and high volume processing of Payables. The Accounts Payable Specialist should have knowledge of many aspects of the AP process and duties including expense reporting and vendor set up. For this position you should have experience with reconciling payables to the sub ledger, any experience preparing journal entries is a big plus. This opportunity offers a challenging and multi-faceted opportunity where effort is rewarded.</p><p><br></p><p>Role & Responsibilities</p><p>• Matching, Batching, Coding, and entering invoices</p><p>• Posting and Reconciling Batches</p><p>• Researching and resolving exceptions</p><p>• Updating and reconciling the sub-ledger to the General Ledger</p><p>• Maintain capital lease and monthly payment schedules</p><p>• Utilizing V-Lookups and Pivot Tables in a recent version of Excel.</p><p><br></p><p>Requirements:</p><p>This Position requires</p><p>• A diverse background and a willingness to learn</p><p>• Technical knowledge and experience working in large accounting packages</p><p>• Strong Microsoft Excel Skills</p><p>• 3+ years of experience in accounting</p><p>• A willingness to adapt to different environments and situations</p>
<p>Construction Resources is seeking a Business Analyst with a strong product ownership mindset to support continuous improvement across last mile delivery operations. This individual will work closely with business leaders and technical teams to translate operational needs into actionable solutions that enhance efficiency, visibility, and performance.</p><p>In this role, you’ll partner with dispatch, logistics, and IT teams to streamline routing, order fulfillment, and performance tracking using tools such as Samsara, DispatchTrack, and POS systems. You’ll own the full lifecycle of analysis — from discovery and requirement gathering to testing and rollout — ensuring alignment between stakeholders and development teams.</p><p>The ideal candidate is a self-starter who thrives in a fast-paced environment, can communicate effectively across departments, and is comfortable taking ownership of initiatives from concept through completion.</p><p><br></p><p>Key Responsibilities</p><ul><li>Partner with business stakeholders to gather requirements and understand operational challenges.</li><li>Lead documentation, process mapping, and UAT (User Acceptance Testing).</li><li>Translate business needs into user stories, acceptance criteria, and development priorities.</li><li>Recommend and implement process improvements to optimize last mile delivery workflows.</li><li>Act as a bridge between business users and technical teams to ensure successful product delivery.</li><li>Develop and maintain dashboards and reports to support operational decision-making.</li></ul><p><br></p>
<p>We are seeking a skilled Software Engineer to join a collaborative technology team working on modern, enterprise-level applications that drive efficiency and scalability. This role involves hands-on software development using .NET, JavaScript (Angular or React), and SQL, as well as contributing to architectural discussions and best practices. The ideal candidate demonstrates strong technical problem-solving abilities, curiosity about new technologies, and a working understanding of system architecture.</p><p>You will be responsible for designing, developing, testing, and maintaining software applications, ensuring code quality through peer reviews and unit testing. You’ll collaborate with cross-functional teams in an Agile environment to deliver impactful solutions and continuously improve existing systems.</p>
<p>Robert Half HR Solutions is currently partnering with a client in the Suwanee area that is looking to add an experienced Global Manager of Benefits to oversee the design, administration, and optimization of employee benefits programs and leave management for a growing organization. This role involves leading a team, managing vendor relationships, and ensuring compliance with relevant regulations while delivering competitive and effective benefits packages. The ideal candidate will have a strategic mindset paired with a hands-on approach to managing benefits operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development, implementation, and ongoing management of health, wellness, retirement, and leave policies for employees.</p><p>• Supervise and mentor a team of Benefits Specialists, ensuring high performance and fostering growth.</p><p>• Collaborate with brokers and vendors to negotiate and design competitive benefits packages.</p><p>• Conduct regular analysis of benefits programs to ensure alignment with organizational goals and employee needs.</p><p>• Oversee the administration of benefits using Workday software, ensuring efficiency and accuracy.</p><p>• Monitor compliance with legal and regulatory standards related to employee benefits.</p><p>• Provide strategic recommendations to senior leadership regarding benefits enhancements and cost-effective solutions.</p><p>• Manage communication strategies to educate employees about benefits offerings and changes.</p><p>• Serve as the primary point of contact for escalated benefits-related inquiries and issues.</p>
<p>We are looking for an IT Support Engineer to deliver remote and onsite support for hybrid users. You’ll manage M365 environments, configure hardware, and automate common tasks through Intune and PowerShell.</p>
<p>Design and implement integration solutions connecting Salesforce, Workday, and legacy logistics systems. Lead architectural planning using Azure Integration Services, ensuring scalability and performance across enterprise applications. Collaborate with development and infrastructure teams to support event-driven architectures.</p>
<p>Risk Advisory – IT Audit Manager</p><p>Location: Atlanta, GA (Hybrid)</p><p>Does NOT offer sponsorship or C2C now or in the future</p><p><br></p><p>Robert Half is seeking an experienced and driven IT Audit Manager to join a Risk Advisory Services practice. In this leadership role, you will manage and deliver IT risk consulting engagements—including SOX compliance, SOC readiness and reporting, and cybersecurity assessments—across a variety of industries. You’ll work closely with clients to enhance their internal control environments, manage compliance efforts, and mitigate risk.</p><p><br></p><p><br></p>
We are looking for a meticulous Staff Accountant to join our team in Georgia. In this long-term contract position, you will play a critical role in managing financial records, ensuring compliance with accounting standards, and supporting strategic decision-making through accurate financial reporting. This role offers an excellent opportunity for experienced individuals to contribute their expertise in a dynamic environment.<br><br>Responsibilities:<br>• Prepare and review comprehensive financial reports, including balance sheets, income statements, and cash flow statements.<br>• Execute month-end and year-end closing processes with precision and timeliness.<br>• Manage general ledger operations, including journal entries, reconciliations, and accounts payable/receivable.<br>• Coordinate and assist with internal and external audits, ensuring all required documentation is prepared.<br>• Develop, implement, and enforce accounting policies to ensure compliance with regulatory and organizational standards.<br>• Contribute to the preparation of annual budgets and forecasts, providing variance analysis to guide business decisions.<br>• Perform detailed financial analyses to assist in evaluating profitability and operational efficiency.<br>• Oversee fixed asset tracking, including depreciation schedules and reconciliations.<br>• Mentor and guide less experienced accounting team members, fostering their growth.<br>• Identify and implement improvements to financial processes and systems to enhance efficiency and accuracy.
We are looking for a highly skilled Workday Financials Integration Architect to join our team on a long-term contract basis. This position offers an exciting opportunity to design and optimize integrations for Workday Financials and related systems. Located in Atlanta, Georgia, this role is ideal for someone with extensive experience in financial system integrations and technical problem-solving.<br><br>Responsibilities:<br>• Design and implement sFTP-based integrations for Workday Financials and Prism.<br>• Configure secure encryption protocols, scheduling, and file transfer mechanisms.<br>• Develop and optimize Prism ingestion pipelines to ensure seamless data flow.<br>• Build integrations between Prism and Workday Finance to support customer invoice generation and billing.<br>• Review and enhance existing integration configurations to improve efficiency without requiring technical handovers.<br>• Collaborate with upstream financial systems to integrate customer invoice workflows.<br>• Set up automated error alerts to ensure system reliability and prompt issue resolution.<br>• Provide technical expertise on Workday Financials integrations and related architecture.
<p>Robert Half Marketing and Creative Atlanta is looking for a creative Art Director to be part of an in-house creative agency in Metro Atlanta. The Art Director will not only be assisting in managing a small team of creatives but will also be leading design and creative initiatives. The Art Director will get the opportunity to develop a mix of working including but not limited to print marketing collateral, environmental design and some digital design. We are looking for forward-thinking creatives to help deliver superior work for our client. The Art Director should have the ability to thrive in a fast-paced environment and wear multiple hats. The ideal candidate should also be very hands on and not afraid to roll up their sleeves when needed. </p>
<p>Robert Half Marketing and Creative is looking for a Graphic Designer for a contract role with a client in the Vinings area. The Graphic Designer will be responsible for the development of creative assets including print and digital. This will include but not limited to corporate collateral design, brochures, catalogs, newsletters and signage. The graphic designer must have extensive experience with the Adobe Creative Suite including InDesign, Photoshop, Illustrator and Acrobat. Knowledge of print production us a huge plus. </p>
<p>We are seeking a talented and detail-oriented <strong>Graphic Designer</strong> with proven expertise in <strong>packaging design</strong> and <strong>visual merchandising displays</strong>. This role is ideal for a creative professional who can balance strong conceptual thinking with hands-on execution—bringing brand stories to life across packaging, retail environments, and point-of-sale displays.</p><p>Key Responsibilities</p><ul><li><strong>Packaging Design:</strong></li><li>Conceptualize, design, and produce packaging solutions that are visually compelling, functional, and aligned with brand guidelines.</li><li>Develop dielines, mock-ups, and production-ready artwork in collaboration with vendors and print suppliers.</li><li>Ensure packaging designs consider cost efficiency, sustainability, and customer experience.</li><li><strong>Visual Merchandising & Display:</strong></li><li>Create engaging in-store displays, point-of-purchase (POP) materials, and signage that drive consumer engagement and elevate the retail experience.</li><li>Translate brand identity into physical merchandising solutions for retail and showroom environments.</li><li>Partner with cross-functional teams (marketing, product, retail) to execute seasonal and promotional campaigns.</li><li><strong>Creative & Production Support:</strong></li><li>Collaborate with marketing and product teams to ensure packaging and displays are integrated with broader brand campaigns.</li><li>Prepare high-quality production files and oversee print proofing to maintain accuracy and brand standards.</li><li>Stay up to date with industry trends, materials, and retail innovation to bring fresh ideas to the team.</li></ul><p><br></p>
We are looking for a highly motivated Product Manager to join our dynamic team in Atlanta, Georgia. This role involves leading product strategy and development, with a focus on leveraging Salesforce to enhance marketing and sales efforts. The ideal candidate will bring a customer-centric approach to product design and roadmap planning while ensuring alignment with business goals.<br><br>Responsibilities:<br>• Drive product vision and strategy, ensuring alignment with organizational goals and customer needs.<br>• Collaborate with stakeholders to build and refine product roadmaps.<br>• Engage with customers to gather insights and translate them into actionable product features.<br>• Utilize Salesforce to design and implement effective marketing and sales solutions.<br>• Lead cross-functional teams to execute product development initiatives.<br>• Conduct market research and competitive analysis to identify opportunities for product extensions.<br>• Manage product backlog and prioritize tasks using Agile methodologies.<br>• Work closely with supply chain teams to integrate product solutions.<br>• Monitor product performance and implement improvements based on data-driven insights.<br>• Communicate effectively with global team members and maintain strong collaboration.
<p><strong>Project Coordinator – Engineering & Land Acquisition Teams (Confidential Client)</strong></p><p><br></p><p>A leading engineering and consulting firm in the Duluth area is seeking a skilled <strong>Project Coordinator (Administrative Assistant/Office Manager)</strong> to provide support for their Engineering and Land Acquisition Teams. This position is responsible for coordinating projects, facilitating administrative activities, supporting team and client needs, and ensuring smooth operations of the office. The ideal candidate will have at least two years of experience in a professional office setting, excellent organizational skills, and the ability to excel independently with minimal supervision. Reliability, a professional demeanor, valid driver’s license, dependable transportation, and a clean record are required.</p><p><br></p><p><strong>Position Duties and Responsibilities:</strong></p><ul><li>Utilize various software programs (Excel, Word, and project management tools) to support technical teams</li><li>Create project reports as requested</li><li>Perform quality control on reports, proposals, and presentations</li><li>Assist with design and construction projects (data entry, vendor/client communications, meeting participation, note taking)</li><li>Arrange travel and accommodations as needed</li><li>Organize catered events for office activities</li><li>Support project managers with billing and run monthly health/budget reports</li><li>Handle general administrative duties (printing, copying, filing, document sorting)</li><li>Attend meetings and prepare minutes</li><li>Assist with contract coordination, visitor greeting, answering phones, ordering supplies, mail distribution, package preparation/delivery, event planning, and office errands</li><li>Manage day-to-day office operations</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p>We are seeking a detail-oriented and professional Administrative Assistant to join our team. In this role, you will handle a high volume of inbound phone calls, providing outstanding support and superior phone etiquette to our clients and partners. You will also assist with sending onboarding documentation and managing I-9 forms, ensuring timely and accurate processing.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of inbound calls in a friendly and efficient manner while maintaining professional phone etiquette.</li><li>Provide excellent communication and support to clients, employees, or team members.</li><li>Assist with onboarding processes, including preparing and sending documentation to new hires.</li><li>Process and track I-9 forms in compliance with government regulations .</li><li>Perform general administrative tasks such as data entry, record keeping, and maintaining accurate information.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven experience as an Administrative Assistant or similar roles.</li><li>Exceptional phone etiquette and communication skills to manage inbound calls effectively.</li><li>Strong attention to detail, organizational skills, and ability to multitask.</li><li>Familiarity with onboarding documentation and I-9 forms is preferred.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or other administrative tools.</li><li>Ability to maintain professionalism and confidentiality at all times.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>A collaborative and supportive work environment.</li><li>Opportunities for growth and professional development.</li><li>Competitive compensation package with benefits (where applicable).</li></ul><p><br></p>
We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
<p>We are looking for a Help Desk II Technician to provide advanced desktop and user support. This role includes imaging, deploying devices, managing Intune profiles, and troubleshooting network or application issues.</p>
