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17 results for Customer Service in Las Vegas, NV

Policy Service Specialist

Las Vegas, NV
onsite
Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a Client Services Specialist to support customer experience and service operations. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing client communication, administrative coordination, and detailed policy-related support in a fast-paced environment. The person in this role will help guide applications through the process, respond to questions with professionalism, and contribute to a dependable service experience for clients and carrier partners. Responsibilities:• Keep clients informed by providing timely updates on application progress and maintaining regular communication with insurance carriers to move cases forward.• Review new leads and policy submissions carefully, verify information for accuracy, and complete follow-up tasks needed to support efficient processing.• Respond to client questions with patience and professionalism, resolve service-related concerns, and deliver a positive customer experience.• Use Microsoft Outlook, Word, Excel, and CRM tools to organize records, document activity, monitor status changes, and prepare basic tracking information.• Maintain precise and current account details by entering, updating, and checking data with a strong focus on accuracy.• Adjust quickly to changing workloads, shifting priorities, and additional assignments that support team goals and operational needs.• Partner with internal teams and external carriers to ensure communications are clear, timely, and aligned with service expectations.
2026-04-24T15:53:46Z

Member Engagement Specialist

Las Vegas, NV
onsite
Temporary to Hire
24.00 - 26.00 USD / Hourly
We are seeking a Member Engagement Specialist who brings a strong customer-first mindset, professionalism, and a positive, welcoming presence to every interaction. This role is ideal for someone with a background in retail, front-desk support, or customer-facing administrative work who thrives in a fast-paced environment and enjoys helping others.As a vital member of the team, the Member Engagement Specialist is responsible for delivering exceptional service to association members while supporting the smooth day-to-day operations of the front office. This individual will serve as a central point of contact for members and play an important role in maintaining the organization’s professional image and reputation. Key Responsibilities<ul><li>Provide outstanding front-line service to members, guests, and visitors in person, by phone, and electronically</li><li>Create a warm, professional, and welcoming front-office experience</li><li>Serve as a primary point of contact for member inquiries, requests, and concerns</li><li>Handle a variety of administrative support tasks with minimal supervision and a high level of accuracy</li><li>Manage multiple responsibilities at once, including assisting members while completing computer-based tasks</li><li>Maintain confidentiality when handling sensitive information</li><li>Support daily front-office operations and help ensure an organized, efficient workplace</li><li>Respond professionally and calmly in challenging customer service situations</li></ul>
2026-04-23T18:18:46Z

Cash Applications Specialist

Las Vegas, NV
onsite
Permanent / Full Time
48880.00 - 58240.00 USD / Yearly
We are seeking a detail-oriented Cash Applications Specialist to post and reconcile customer payments across multiple entities for our Las Vegas based client. This role ensures timely and accurate cash application, resolves discrepancies, and maintains clean AR records while partnering with customers and internal teams. Key Responsibilities:<ul><li>Post and apply daily payments (ACH, wire, check, credit card)</li><li>Reconcile customer accounts and maintain accurate balances</li><li>Investigate and resolve unapplied cash, short pays, and deductions</li><li>Maintain supporting documentation (remittances, backup, etc.)</li><li>Process credit memos and apply appropriately</li><li>Communicate with customers and internal teams to resolve issues</li><li>Assist with month-end close, reporting, and reconciliations</li><li>Support special projects and administrative tasks as needed</li></ul>
2026-04-20T21:53:42Z

Director of Enrollment & Eligibility

Las Vegas, NV
onsite
Permanent / Full Time
125000.00 - 150000.00 USD / Yearly
About The Role The Director of Enrollment & Eligibility is a senior operational leader responsible for hands-on, day-to-day oversight of eligibility and employer contribution operations within a complex Taft-Hartley environment. This role requires a strong on-site presence and active involvement in daily production, issue resolution, and operational oversight. The Director works directly with Managers, Supervisors, and staff to ensure accurate employer reporting, contribution reconciliation, eligibility processing, and regulatory compliance. The Director also serves as a primary operational liaison to the client/Fund, providing daily support, operational updates, and issue management to ensure performance meets client expectations and trust requirements. Primary Responsibilities• Provide daily on-site leadership across Enrollment, Eligibility, and Contribution Accounting functions.• Monitor production volumes, backlog, aging items, and quality metrics.• Provide direct guidance on complex employer file issues, eligibility escalations, and contribution discrepancies.• Participate in transaction review and operational quality oversight as needed.• Lead operational huddles and drive issue resolution. Client & Fund Engagement• Serve as a day-to-day operational contact for client/Fund representatives.• Respond to client inquiries regarding eligibility, employer reporting, contributions, and operational performance.• Provide status updates, issue summaries, and resolution timelines.• Participate in recurring client meetings and operational reviews.• Support trustee and client reporting, including operational metrics and issue tracking.• Identify operational risks or trends and recommend solutions. Contribution Accounting• Oversee employer hours processing, contribution posting, reconciliation, and delinquency tracking.• Resolve complex variances impacting eligibility or financial reporting.• Partner with Finance to ensure reconciliation accuracy and audit readiness.• Ensure proper application of contribution rules, retroactive adjustments, work-unit conversions, and self-pay processes. Enrollment & Eligibility Oversight• Ensure timely and accurate eligibility determinations based on employer contributions and hours.• Support complex cases including reinstatements, retroactive changes, and open enrollment.• Ensure consistent application of plan rules and collective bargaining requirements. Compliance & Controls• Maintain strong internal controls and operational review processes.• Ensure compliance with ERISA, DOL, HIPAA, ACA, and plan requirements.• Support internal, external, and client audits. Cross-Functional Leadership• Partner with Finance, IT, Customer Service, and Client Services to resolve operational issues.• Translate operational and client needs into process or system improvement requirements.• Support new client implementations and operational stabilization efforts.
2026-04-20T17:03:54Z

Support Technician III

Las Vegas, NV
onsite
Temporary to Hire
31.35 - 34.00 USD / Hourly
We are looking for a skilled IT Support Technician III to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will provide essential hardware and software support for the company's personal computers and local area network. This role focuses on troubleshooting technical issues and ensuring smooth operations for both onsite and remote employees. Responsibilities:<ul><li>Own the full employee IT lifecycle, including onboarding, offboarding, role changes, and access management</li><li>Execute secure and compliant access provisioning and deprovisioning across Active Directory, Microsoft Entra ID, and related systems</li><li>Administer IAM, endpoint management, and device compliance using Microsoft Intune (MDM/MAM)</li><li>Manage and support Jira Service Management (JSM), including ticket queues, SLAs, and request workflows</li><li>Install, configure, maintain, and troubleshoot hardware, software, and end-user devices</li><li>Provide advanced troubleshooting for complex desktop, network, and application issues; serve as escalation point for Tier I/II</li><li>Assist in mentoring junior technicians and provide leadership support in the absence of the IT Support Manager</li><li>Deliver timely technical support via ticketing system, email, and in-person interactions</li><li>Troubleshoot LAN/WAN and connectivity issues in accordance with company standards</li><li>Perform system administration tasks, including account management, permissions, and endpoint security configurations</li><li>Support remote and hybrid workforce technologies, including device provisioning and secure access</li><li>Maintain and support communication systems, including conference room A/V and mobile devices</li><li>Perform software deployments, updates, patching, and hardware replacements</li><li>Support email administration and data governance practices, including access controls and distribution groups</li><li>Assist with physical access systems, including badging and facility access coordination</li><li>Maintain accurate documentation of systems, assets, and procedures</li><li>Provide end-user training and promote effective use of technology</li><li>Partner with HR, Facilities, and Security to support operations and compliance</li><li>Contribute to process improvements, trend analysis, and scalable support practices</li><li>Manage workload effectively to meet service level expectations</li><li>Maintain professional conduct and strong customer service in all interactions</li></ul>
2026-04-14T20:38:45Z

Support Technician I

Las Vegas, NV
onsite
Temporary to Hire
21.48 - 25.93 USD / Hourly
We are looking for a dedicated and detail-oriented Support Technician I to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will play a critical role in supporting our users by addressing hardware, software, and system issues. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the seamless operation of IT systems. Responsibilities: • Manage the end-to-end IT support process for employees, including onboarding, offboarding, and role transitions, in collaboration with HR and Security teams. • Handle security-sensitive termination procedures, such as revoking access, coordinating device recovery, and documenting actions for audits. • Provide technical support for Windows, macOS, iOS, and mobile devices, efficiently resolving hardware, software, and connectivity issues. • Assist remote and hybrid teams by troubleshooting access, endpoint, and network connectivity challenges while ensuring consistent service delivery. • Oversee the maintenance and functionality of physical access systems, conference room AV equipment, and collaborative technologies for seamless operations. • Utilize Jira Service Management to manage the full ticket lifecycle, from intake and prioritization to resolution and documentation. • Conduct IT asset management tasks, including procurement, deployment, patching, replacements, and maintaining accurate inventory records. • Analyze recurring issues to identify trends, recommend improvements, and enhance overall operational efficiency.
2026-04-14T20:34:02Z

Accounts Receivable Specialist

Las Vegas, NV
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an experienced Accounts Receivable Specialist to join a dynamic events-focused company in Las Vegas, Nevada. This position plays a key role in keeping billing operations accurate, supporting healthy cash flow, and delivering attentive service to commercial clients. The ideal candidate brings strong business-to-business receivables expertise, confidence working with high-volume accounts, and the ability to manage invoicing and collections in a fast-moving environment. Responsibilities: • Prepare and distribute accurate invoices for commercial customers across recurring services, project work, and event-related orders. • Upload invoices and required backup documents through customer purchasing platforms such as Ariba, Coupa, or comparable portal systems. • Review billing details against purchase orders, pricing terms, and customer agreements to ensure compliance before submission. • Record incoming payments from multiple channels, including electronic payments, wires, checks, and customer portal remittances. • Investigate payment variances, resolve unapplied cash items, and address deductions or partial payments in a timely manner. • Oversee collection efforts for assigned business accounts while maintaining attentive and service-oriented client communication. • Monitor outstanding balances, follow up on overdue invoices, and work with customers to support timely payment resolution. • Maintain aging reports and assist with month-end receivables activities, account reconciliations, and related reporting. • Identify recurring billing or collection issues and suggest practical improvements that strengthen accuracy and efficiency.
2026-04-22T21:38:42Z

Controller

Las Vegas, NV
onsite
Permanent / Full Time
120000.00 - 175000.00 USD / Yearly
We are looking for an experienced Controller to manage and oversee the financial operations of a dynamic entrepreneurial financial group based in Las Vegas, Nevada. This role will focus on ensuring accurate financial reporting, maintaining compliance standards, and implementing effective internal controls to safeguard assets and improve financial outcomes. The ideal candidate will bring a strong background in accounting, financial management, and team leadership. Responsibilities: • Prepare and deliver accurate monthly, quarterly, and annual financial statements for all affiliated entities. • Oversee fund and trust accounting to ensure proper reporting of investment funds and client assets under administration. • Manage accounting operations, including accounts payable, accounts receivable, payroll, and general ledger functions. • Coordinate annual audits with external auditors and ensure compliance with regulatory standards for trust and investment services. • Develop and monitor annual budgets and quarterly forecasts, providing detailed variance analyses to management. • Track and manage cash flow, monitor funding balances, and maintain strong relationships with banking partners. • Establish and maintain robust internal controls to mitigate financial risks and safeguard company assets. • Lead, mentor, and train accounting staff to foster growth and ensure high performance.
2026-04-01T01:58:46Z

Chief Operating Officer

Henderson, NV
onsite
Permanent / Full Time
175000.00 - 200000.00 USD / Yearly
We are looking for a Chief Operating Officer to lead enterprise-wide operations and strengthen the structure, discipline, and scalability of our client's organization in Henderson, Nevada. This executive will partner with senior leadership to translate strategic priorities into measurable operational plans, while ensuring financial performance, regulatory alignment, and organizational effectiveness. The ideal candidate brings strong experience in complex business operations, government contracting environments, and cross-functional leadership. Responsibilities:• Lead day-to-day operational performance across the organization, aligning people, processes, and resources with strategic business objectives.• Direct budgeting, forecasting, and long-range planning efforts, ensuring financial decisions support growth targets and site-level operating needs.• Partner with human resources leadership to guide workforce planning, compensation practices, employee development, retention efforts, and workplace safety initiatives.• Oversee the full contract lifecycle for federal and commercial agreements, including proposal support, negotiations, modifications, subcontract administration, and closeout activities.• Ensure organizational adherence to applicable federal, state, and local regulations, with particular attention to contract compliance and operational governance.• Establish and refine internal policies, reporting structures, and control mechanisms that improve communication, accountability, and informed decision-making.• Manage enterprise risk and support legal and administrative matters involving agreements, leases, and other binding business documents.• Evaluate operating results on a regular basis, identify improvement opportunities, and present performance insights and recommendations to executive leadership.• Drive quality oversight programs across corporate and site operations to maintain consistent standards, compliance, and service delivery excellence.
2026-04-22T23:38:42Z

Controller

Las Vegas, NV
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for an experienced Controller to oversee the full scope of accounting and financial management for our client's growing financial services organization in Las Vegas, Nevada. This position is suited for a hands-on leader who can maintain accurate financial records, guide planning activities, and provide meaningful analysis that supports business decisions. The ideal candidate brings strong technical accounting knowledge, sound judgment, and the ability to improve processes while maintaining compliance and control. Responsibilities:• Direct daily accounting activities across the general ledger, period-end close, and preparation of financial statements.• Maintain accurate books and records in QuickBooks while producing dependable reports for leadership on a regular schedule.• Build and manage budgeting and forecasting processes, including analysis of financial results against plan and explanation of key variances.• Track organizational performance and recommend practical measures to improve spending efficiency and financial discipline.• Oversee accounts payable, accounts receivable, payroll, and cash positioning to support smooth day-to-day operations.• Ensure adherence to applicable financial regulations and custodial operating requirements through consistent oversight and documentation.• Develop and reinforce internal control procedures and coordinate materials and responses needed for audits.• Manage banking relationships, monitor liquidity, and identify potential financial risks before they affect operations.
2026-04-22T23:43:40Z

Brand Director & Social Media Manager

Las Vegas, NV
remote
Temporary / Contract
47.50 - 88.25 USD / Hourly
Brand Director & Social Media Manager Primary Objective: Create and scale Client’s brand presence from scratch while leading the company’s owned social platforms.Location: Fully remoteDuration: 6 Month Contract to Hire About the OpportunityClient is at an inflection point. The product is strong, the audience is growing, and an internal design system already exists — yet the brand itself hasn’t been fully defined outside of the product experience. There’s no official brand framework, no unified look and feel beyond UI components, and no consistent voice across marketing or public-facing channels.This role exists to change that. You’ll take the raw materials that already exist, shape them into a clear and differentiated brand, and then express that brand everywhere the company shows up — website, social, advertising, partnerships, and beyond. This is a true ground-floor branding role: you won’t be tweaking a pre-existing brand guide; you’ll be authoring it.In addition, you’ll be fully responsible for Client’s owned social presence. These channels represent the public voice of the company, spanning platforms such as X/Twitter, Instagram, TikTok, YouTube, LinkedIn, and any emerging networks that make sense for the brand. What You’ll Lead<ul><li>Establish Client’s end-to-end brand system, including visual identity, logo usage, color systems, typography, illustration and photography direction, motion standards, and comprehensive brand documentation</li><li>Define how the company communicates — tone, messaging pillars, values, and narrative — and ensure consistency across marketing, product, support, and social touchpoints</li><li>Run and grow Client’s official social media accounts, owning strategy, content creation, posting rhythm, audience interaction, and community development</li><li>Design and deliver branded materials as needed, including social content, advertising assets, landing pages, decks, email layouts, partner collateral, and other outward-facing visuals</li><li>Partner with engineering and product teams to align the external brand with the internal design system, influencing how existing tokens and components evolve</li><li>Conceptualize and execute creative direction for major initiatives such as launches, feature rollouts, and growth campaigns</li><li>Act as brand gatekeeper by reviewing external materials company-wide to maintain visual and verbal consistency</li><li>Analyze social performance metrics and continuously refine strategy based on results</li></ul>
2026-04-23T20:14:08Z

Staff Accountant

Las Vegas, NV
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are seeking a detail-oriented Staff Accountant to support our Las Vegas area client's accounting functions, tenant relations, and property operations. This role is ideal for someone organized, professional, and interested in gaining broad exposure across accounting and real estate operations. Responsibilities include: <ul><li>Assist with accounts payable/receivable, journal entries, reconciliations, and month-end close</li><li>Support preparation of financial reports and maintain organized accounting records</li><li>Serve as a point of contact for tenant inquiries and routine communications</li><li>Assist with rent billing, collections tracking, lease administration, and tenant onboarding</li><li>Coordinate maintenance requests, vendor scheduling, and work order tracking</li><li>Maintain property records, contracts, and compliance documentation</li><li>Provide general administrative support and assist with special projects</li></ul>
2026-04-24T17:23:44Z

Tax Manager - Public

Las Vegas, NV
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for an experienced Tax Manager to join our client's team in Las Vegas, Nevada. In this role, you will oversee the preparation and review of tax returns for a diverse range of clients and industries. This position requires strong technical expertise, attention to detail, and the ability to collaborate effectively with clients and team members. Responsibilities:• Prepare and review tax returns for various entities, including S-Corps, C-Corps, Partnerships, Non-Profits, and Individuals.• Develop and review supporting workpapers and ensure all documentation aligns with tax regulations.• Conduct in-depth research to address complex tax issues and provide accurate solutions.• Build and maintain strong relationships with clients through clear and precise communication.• Stay current with tax laws and regulations to ensure compliance and provide informed advice.• Collaborate with team members to improve processes and enhance service delivery.• Offer guidance and mentorship to entry-level staff on tax preparation and review practices.• Support clients with entity formation and compliance with tax requirements.• Utilize tax software, such as CCH ProSystem Fx, to streamline tax preparation and filing.• Assist with annual income tax provisions and ensure accurate reporting.
2026-04-24T17:23:44Z

Assurance Manager

Las Vegas, NV
onsite
Permanent / Full Time
130000.00 - 160000.00 USD / Yearly
We are seeking an experienced Assurance Manager to join our client's growing team. This is a key leadership role responsible for overseeing audit engagements, guiding staff, and ensuring the delivery of high-quality, compliant, and timely work. If you excel in managing complex audits, developing talent, and building strong client relationships, this is an excellent opportunity to advance your career in a dynamic and supportive environment. Key Responsibilities:<ul><li>Lead audit engagements, including planning, fieldwork, and final reporting.</li><li>Supervise, train, and mentor Associates and Senior Associates; review workpapers and performance.</li><li>Assess effectiveness of internal controls and recommend process improvements.</li><li>Identify and resolve complex accounting issues; prepare technical memos and review financial statements.</li><li>Ensure adherence to GAAP, GAAS, PCAOB standards, and firm audit methodology.</li><li>Communicate audit results and required matters to clients and those charged with governance.</li><li>Perform research on accounting and auditing standards and present conclusions.</li><li>Contribute to business development, client relationship management, and engagement profitability.</li></ul>
2026-03-27T15:18:43Z

Staff Accountant

Las Vegas, NV
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for a detail-oriented Staff Accountant to join our client's team in Las Vegas, Nevada. This role involves handling key accounting tasks, including journal entries, reconciliations, and financial analysis, with a focus on accuracy and timeliness. The ideal candidate will bring a solid understanding of double-entry accounting, accrual versus cash basis, and strong critical thinking skills to support various financial processes. Responsibilities:• Prepare and post journal entries for both recurring and non-recurring transactions, ensuring accuracy and compliance.• Conduct thorough account reconciliations, including bank accounts, prepaid expenses, accrued liabilities, and other balance sheet items.• Analyze financial transactions to identify and resolve discrepancies, applying critical thinking and problem-solving skills.• Assist in managing accrual versus cash accounting adjustments to ensure accurate financial reporting.• Support month-end and year-end close processes, including variance analysis and preparation of detailed schedules.• Update roll forwards and ensure all financial data is properly documented and organized.• Handle postings related to prepaids, capital expenditures, and construction in progress.• Calculate and process management fees and other recurring charges.• Maintain accurate records in accordance with company policies and audit requirements.
2026-03-26T17:58:47Z

AI Prompt Engineer

Las Vegas, NV
remote
Temporary / Contract
27.50 - 50.00 USD / Hourly
Primary scope: Overseeing and expanding a massive Facebook ecosystem exceeding 100M followers across numerous pages and content categories. Salary: $55,000–$70,000 - Junior to Mid$80-100,000 - Senior Duration: 3-6 month Contract to Hire Role OverviewContent performance is the foundation of Client’s AI influencer platform. Every visual, video, or media asset must capture attention, generate interaction, and support sustained audience growth. That outcome is driven by one critical factor: how the AI is prompted.Prompt exploration today is informal and fragmented. This role is dedicated to changing that. We’re hiring prompt engineers whose sole focus is to rigorously test the platform, uncover high‑performing prompt approaches, identify impactful feature combinations, and convert those discoveries into reliable, repeatable frameworks. This position is not about building application code. It’s about building systems that consistently produce scroll‑stopping content. Successful candidates will directly influence how AI influencers across the platform create media. Their work will be operationalized into structured prompt templates and integrated tooling used by operators and end users at scale. Key Responsibilities<ul><li>Work extensively within Client to systematically evaluate features, settings, and creative workflows to identify what generates high‑engagement, shareable AI content</li><li>Design, execute, and refine prompt strategies across multiple media formats, including portraits, lifestyle imagery, trend‑based formats, video, and newly launched content types</li><li>Identify high‑impact feature combinations by blending generation methods, editing tools, styling controls, and post‑processing techniques to achieve superior results</li><li>Assess all discoveries through a performance lens: attention capture, shareability, and audience growth potential</li><li>Build modular, reusable prompt templates with clear parameters that operators can deploy without advanced prompting expertise</li><li>Develop prompt structures suitable for product integration, helping inform future built‑in prompt builders and creation tools</li><li>Document findings in a structured way, categorized by use case, content format, complexity, and expected results, maintaining an evolving internal knowledge base</li><li>Monitor content trends across major social platforms (Instagram, TikTok, X, Facebook, YouTube) and translate emerging patterns into actionable prompt strategies</li><li>Run ongoing experimentation, including comparative testing of prompt variations and analysis of real‑world performance metrics</li></ul>
2026-04-23T19:58:44Z

Accounting Manager

Las Vegas, NV
onsite
Permanent / Full Time
95000.00 - 115000.00 USD / Yearly
We are looking for an experienced Accounting Manager to oversee financial operations within our client's dynamic real estate development company located in Las Vegas, Nevada. This role requires a proactive individual with strong analytical skills and a commitment to ensuring the accuracy and efficiency of accounting processes. The ideal candidate will bring expertise in the financial management of construction projects, ensuring accurate reporting, strong cost controls, and compliance with accounting standards. This role partners closely with the Controller, project managers, and internal teams to drive financial performance and operational efficiency across projects. Key Responsibilities: <ul><li>Manage project budgeting, job costing, cost tracking, and budget-to-actual variance analysis</li><li>Oversee timely and accurate project financial reporting, reconciliations, and cash flow analysis</li><li>Ensure proper accounting treatment, documentation, and compliance with contract terms</li><li>Maintain internal controls and support internal and external audits</li><li>Review contracts and monitor project progress to ensure financial alignment with timelines and budgets</li><li>Prepare and analyze cost reports to identify risks and improvement opportunities</li><li>Lead, train, and mentor the construction accounting team and collaborate cross-functionally</li></ul>
2026-04-24T17:23:44Z