<p>We are looking for a Call Center Specialist to join our team in Las Vegas, Nevada. In this Contract-to-permanent position, you will play a critical role in delivering exceptional customer service to our clients. This role is ideal for someone with strong communication skills and the ability to work in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing inquiries, troubleshooting issues, processing orders, and offering technical solutions.</p><p>• Accurately document customer interactions and maintain up-to-date records in the system.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a rotating weekend schedule to ensure consistent customer support availability.</p><p>• Utilize customer service software and tools effectively to enhance the customer experience.</p><p>• Demonstrate a commitment to delivering superior service and maintaining an attentive and meticulous demeanor in all interactions.</p><p>• Follow company policies and procedures to achieve key performance metrics and uphold service standards.</p><p>• Attend and actively engage in the comprehensive training program to build skills and knowledge required for the role.</p><p>• Contribute to a positive team environment by sharing insights and supporting colleagues.</p><p>• Adapt to high-volume call center operations and handle multiple customer interactions efficiently.</p>
<p>We are looking for a dedicated Client Services Specialist to join our team in Las Vegas, Nevada. In this role, you will support our annuity and life insurance operations by delivering exceptional customer service and managing a variety of administrative tasks. This is a long-term contract position offering an excellent opportunity for growth within the insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely updates to clients on the progress of their applications and follow up with carriers within designated timeframes.</p><p>• Review and process incoming leads, ensuring accurate data entry and proper administrative follow-through.</p><p>• Adapt to changing priorities and contribute to special projects or initiatives as directed by leadership.</p><p>• Utilize Microsoft Outlook, Word, Excel, and other tools to maintain client records, prepare reports, and track operational tasks.</p><p>• Deliver thoughtful and empathetic communication to address client inquiries and resolve issues effectively.</p><p>• Ensure all records and processes are handled with a high level of attention to detail and accuracy.</p><p>• Represent the company with integrity and uphold its values in every interaction.</p>
<p>Our client, a popular, local gaming and hospitality property in Las Vegas, is seeking an <strong>IT Applications Support Specialist</strong> to join their onsite technology team. This role serves as the escalation point from the Help Desk, supporting hotel, casino, and food & beverage operations with a focus on <strong>Micros POS systems, Aristocrat Gaming, and Oracle Fusion applications</strong>. You’ll collaborate cross-functionally with IT, Casino Operations, and vendor partners while delivering exceptional guest service in a fast-paced environment. This will be a short-term CTH role, and fully onsite on property. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary administrator for <strong>Micros POS</strong>, including configuration, deployment, programming, and maintenance.</li><li>Provide application support for <strong>Aristocrat Gaming, Oracle Fusion, Bartec, Lotus Notes, and Visual Basic</strong> systems.</li><li>Configure, deploy, and maintain IT hardware/software across hotel, casino, bar, and front-of-house operations.</li><li>Perform and monitor <strong>backups, restores, and system log reviews</strong> to ensure operational integrity.</li><li>Ensure compliance with <strong>Nevada Gaming Control Board regulations</strong> and company SOPs.</li><li>Partner with internal teams and vendors to resolve escalated issues while maintaining a high standard of guest service.</li><li>Cross-train and support other IT functions within the department.</li></ul><p><br></p>
<p>We are looking for detailed Accounts Payable Analyst to join a well-known and reputable organization in the Gaming industry. This is a long-term contract role that will give you exposure to senior leadership and working with various department managers & stakeholders throughout the organization. This role requires a detail-oriented individual with strong analytical skills to manage full-cycle accounts payable processes and build effective relationships with internal & external members. If you excel in problem-solving, process improvement, and have a customer-focused approach, we encourage you to apply. The ideal Accounts Payable Analyst will have full cycle AP experience, strong systems knowledge, prior exposure to process improvement, and prior experience as an AP analyst. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete accounts payable cycle, including invoice processing, coding, and payment execution.</p><p>• Perform 3-way matching to ensure accuracy in purchase orders, receipts, and invoices when necessary. </p><p>• Analyze and reconcile vendor statements to maintain accurate account records.</p><p>• Collaborate with stakeholders to address exceptions and improve processes.</p><p>• Conduct root cause analysis to identify inefficiencies, and propose solutions.</p><p>• Manage account accruals and ensure proper coding within the general ledger.</p><p>• Facilitate check runs and Automated Clearing House (ACH) payments.</p><p>• Utilize Excel formulas and pivot tables to manage financial data effectively.</p><p>• Provide exceptional customer service to internal teams and external partners.</p><p>• Challenge existing processes and implement streamlined solutions for improved efficiency.</p>
<p>Working closely with the Chief Financial Officer, the Payroll Accountant will be primarily responsible for employee payroll information processed through Professional Employer Organization. This will include, but be not limited to onboarding new employees, changes to current employes and termination of employees, daily review of electronic time clock, tracking of pay incentives, bonuses, commissions on a bi-weekly basis. Processing of 401k withholdings and employee changes to withholdings and address changes as well as annual profit share review. Understanding of employee benefits such as health care, dental and vision very helpful.</p><p>In addition to payroll processing and human resource related duties, the payroll accountant will process other accounting functions, including but not limited to processing credit card transactions, processing accounts payable and check printing, invoices customers and bank reconciliations.</p><p><br></p><p>Needed Skills:</p><p>• Attention to detail review time clock accuracy, employee incentives, commission tracking, performance pay for both employees and outside affiliates.</p><p>• Understanding of employment law at the federal and state levels to update employee handbook regarding pay, paid time off, workers compensation etc.</p><p>• Analytical skills over multiple bank accounts reconciling activities to accounting software</p><p>• Ability to analyze and improve accounting processes</p><p><br></p><p>If you are interested in learning more about this opportunity, please contact Kathy Beavers at Robert Half, see contact information on LinkedIn.</p>
<p><strong>About the Client:</strong></p><p> Our client is a leading data center colocation provider delivering mission-critical infrastructure to enterprise customers. They are committed to operational excellence, uptime, and delivering best-in-class support across power, cooling, and physical infrastructure systems.</p><p><br></p><p><strong>Position Overview:</strong></p><p> We are seeking a <strong>Data Center Operations Technician</strong> to join the team responsible for monitoring and maintaining critical power, cooling, and environmental systems. This NOC-style role focuses on ensuring continuous availability and reliability across the facility’s infrastructure. The ideal candidate thrives in a fast-paced, 24/7 operations environment and has a strong understanding of data center facilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor data center power, cooling, and environmental systems via DCIM/BMS tools.</li><li>Respond to alarms and incidents, escalating issues as needed.</li><li>Perform routine inspections and documentation of critical systems.</li><li>Coordinate with engineering, facilities, and IT teams for maintenance and troubleshooting.</li><li>Maintain shift logs, reports, and operational documentation.</li><li>Follow standard operating procedures and safety protocols to ensure uptime and compliance.</li></ul><p><br></p>
