We are looking for an experienced and driven Senior Manager of Gaming Accounting to join our team in Las Vegas, Nevada. In this role, you will oversee all financial functions related to casino and gaming operations, ensuring accuracy, compliance, and efficiency. As a key leader, you will work closely with senior leadership to maintain fiscal integrity and regulatory adherence while driving operational excellence.<br><br>Responsibilities:<br>• Provide leadership and guidance to the Casino Finance and Accounting teams, ensuring alignment with organizational goals and regulatory requirements.<br>• Oversee daily financial operations, ensuring accuracy, timeliness, and adherence to company policies.<br>• Manage the preparation and review of financial reports, including monthly, quarterly, and annual statements, ensuring compliance with industry standards.<br>• Recruit, mentor, and develop team members to cultivate a high-performance culture focused on accountability and continuous improvement.<br>• Ensure compliance with Nevada Gaming Control Board standards and other applicable regulatory guidelines.<br>• Prepare and review gaming-related regulatory reports, including Suspicious Activity Reports for Casinos (SARCs).<br>• File required taxes, license fees, and financial statements with relevant regulatory agencies.<br>• Supervise month-end and year-end close processes for all revenue streams, ensuring accurate and timely reporting.<br>• Serve as a strategic financial advisor to senior leadership, providing data-driven insights to support business decisions.<br>• Coordinate and support both internal and external audits, ensuring accurate records and prompt resolution of findings.
<p>We are looking for a Chief Operating Officer to lead enterprise-wide operations and strengthen the structure, discipline, and scalability of our client's organization in Henderson, Nevada. This executive will partner with senior leadership to translate strategic priorities into measurable operational plans, while ensuring financial performance, regulatory alignment, and organizational effectiveness. The ideal candidate brings strong experience in complex business operations, government contracting environments, and cross-functional leadership.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day operational performance across the organization, aligning people, processes, and resources with strategic business objectives.</p><p>• Direct budgeting, forecasting, and long-range planning efforts, ensuring financial decisions support growth targets and site-level operating needs.</p><p>• Partner with human resources leadership to guide workforce planning, compensation practices, employee development, retention efforts, and workplace safety initiatives.</p><p>• Oversee the full contract lifecycle for federal and commercial agreements, including proposal support, negotiations, modifications, subcontract administration, and closeout activities.</p><p>• Ensure organizational adherence to applicable federal, state, and local regulations, with particular attention to contract compliance and operational governance.</p><p>• Establish and refine internal policies, reporting structures, and control mechanisms that improve communication, accountability, and informed decision-making.</p><p>• Manage enterprise risk and support legal and administrative matters involving agreements, leases, and other binding business documents.</p><p>• Evaluate operating results on a regular basis, identify improvement opportunities, and present performance insights and recommendations to executive leadership.</p><p>• Drive quality oversight programs across corporate and site operations to maintain consistent standards, compliance, and service delivery excellence.</p>
<p>We are looking for an experienced Tax Manager to join our client's team in Las Vegas, Nevada. In this role, you will oversee the preparation and review of tax returns for a diverse range of clients and industries. This position requires strong technical expertise, attention to detail, and the ability to collaborate effectively with clients and team members.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review tax returns for various entities, including S-Corps, C-Corps, Partnerships, Non-Profits, and Individuals.</p><p>• Develop and review supporting workpapers and ensure all documentation aligns with tax regulations.</p><p>• Conduct in-depth research to address complex tax issues and provide accurate solutions.</p><p>• Build and maintain strong relationships with clients through clear and precise communication.</p><p>• Stay current with tax laws and regulations to ensure compliance and provide informed advice.</p><p>• Collaborate with team members to improve processes and enhance service delivery.</p><p>• Offer guidance and mentorship to entry-level staff on tax preparation and review practices.</p><p>• Support clients with entity formation and compliance with tax requirements.</p><p>• Utilize tax software, such as CCH ProSystem Fx, to streamline tax preparation and filing.</p><p>• Assist with annual income tax provisions and ensure accurate reporting.</p>
<p><strong>About The Role </strong></p><p>The Director of Enrollment & Eligibility is a senior operational leader responsible for hands-on, day-to-day oversight of eligibility and employer contribution operations within a complex Taft-Hartley environment. This role requires a strong on-site presence and active involvement in daily production, issue resolution, and operational oversight. The Director works directly with Managers, Supervisors, and staff to ensure accurate employer reporting, contribution reconciliation, eligibility processing, and regulatory compliance. The Director also serves as a primary operational liaison to the client/Fund, providing daily support, operational updates, and issue management to ensure performance meets client expectations and trust requirements.</p><p><strong> </strong></p><p><strong>Primary Responsibilities</strong></p><p>• Provide daily on-site leadership across Enrollment, Eligibility, and Contribution Accounting functions.</p><p>• Monitor production volumes, backlog, aging items, and quality metrics.</p><p>• Provide direct guidance on complex employer file issues, eligibility escalations, and contribution discrepancies.</p><p>• Participate in transaction review and operational quality oversight as needed.</p><p>• Lead operational huddles and drive issue resolution.</p><p><br></p><p>Client & Fund Engagement</p><p>• Serve as a day-to-day operational contact for client/Fund representatives.</p><p>• Respond to client inquiries regarding eligibility, employer reporting, contributions, and operational performance.</p><p>• Provide status updates, issue summaries, and resolution timelines.</p><p>• Participate in recurring client meetings and operational reviews.</p><p>• Support trustee and client reporting, including operational metrics and issue tracking.</p><p>• Identify operational risks or trends and recommend solutions.</p><p> </p><p>Contribution Accounting</p><p>• Oversee employer hours processing, contribution posting, reconciliation, and delinquency tracking.</p><p>• Resolve complex variances impacting eligibility or financial reporting.</p><p>• Partner with Finance to ensure reconciliation accuracy and audit readiness.</p><p>• Ensure proper application of contribution rules, retroactive adjustments, work-unit conversions, and self-pay processes.</p><p><br></p><p>Enrollment & Eligibility Oversight</p><p>• Ensure timely and accurate eligibility determinations based on employer contributions and hours.</p><p>• Support complex cases including reinstatements, retroactive changes, and open enrollment.</p><p>• Ensure consistent application of plan rules and collective bargaining requirements.</p><p><br></p><p>Compliance & Controls</p><p>• Maintain strong internal controls and operational review processes.</p><p>• Ensure compliance with ERISA, DOL, HIPAA, ACA, and plan requirements.</p><p>• Support internal, external, and client audits.</p><p><br></p><p>Cross-Functional Leadership</p><p>• Partner with Finance, IT, Customer Service, and Client Services to resolve operational issues.</p><p>• Translate operational and client needs into process or system improvement requirements.</p><p>• Support new client implementations and operational stabilization efforts.</p>
We are looking for a detail-oriented Controller to oversee the financial operations of a high-net-worth family's real estate portfolio and personal entities in Las Vegas, Nevada. This position offers an exciting opportunity to manage accounting processes, financial reporting, and compliance for investments spanning commercial real estate, including industrial, retail, multifamily properties, and vacant land. The ideal candidate will thrive in a dynamic environment, demonstrating exceptional organizational and analytical skills.<br><br>Responsibilities:<br>• Manage property-level accounting, including general ledger maintenance, accounts payable/receivable, and tenant reconciliations.<br>• Prepare accurate monthly financial statements and oversee both month-end and year-end closing processes.<br>• Monitor cash flow across multiple accounts, handle capital calls, and ensure timely funding for investments.<br>• Collaborate with external tax professionals to coordinate tax compliance, including income tax planning and filing.<br>• Establish and enforce internal controls and accounting policies to safeguard assets and ensure operational efficiency.<br>• Develop annual budgets and ongoing forecasts for investment properties and personal expenses.<br>• Conduct variance analyses to identify discrepancies and optimize financial performance.<br>• Oversee rent rolls and ensure accurate reporting of property-level financial data.<br>• Facilitate audits and ensure adherence to regulatory requirements.<br>• Provide strategic insights and recommendations to enhance financial operations and investment outcomes.
<p>We are looking for an accomplished Legal Operations Manager to join remotely. This role supports the day-to-day effectiveness of the department by combining corporate paralegal expertise with legal operations coordination across governance, compliance, and administrative processes. The ideal candidate brings strong judgment, exceptional organization, and the ability to manage multiple legal priorities while maintaining accurate records and supporting efficient departmental workflows.</p><p><br></p><p>Responsibilities:</p><p>• Oversee corporate entity administration, including registrations, annual filings, renewals, state qualifications, and related compliance deadlines.</p><p>• Coordinate business entity formations, dissolutions, and jurisdictional filings to support ongoing corporate needs.</p><p>• Maintain governance materials such as corporate records, organizational documentation, registered agent details, and entity structure records.</p><p>• Assist with board-related documentation and help facilitate routine corporate governance activities and approvals.</p><p>• Conduct research on licensing, registration, and compliance obligations for expansion into new jurisdictions or business activities.</p><p>• Support the administration of legal technology platforms, including tools used for matter management, records handling, and electronic signatures.</p><p>• Organize legal department documentation, records retention activities, and internal knowledge resources to ensure information is current and accessible.</p><p>• Track legal budgets, monitor vendor and outside counsel spend, and help prepare reports that support financial oversight and operational planning.</p><p>• Contribute to reporting, performance metrics, training coordination, and continuous improvement efforts that enhance legal department operations.</p>
We are looking for an experienced Controller to manage and oversee the financial operations of a dynamic entrepreneurial financial group based in Las Vegas, Nevada. This role will focus on ensuring accurate financial reporting, maintaining compliance standards, and implementing effective internal controls to safeguard assets and improve financial outcomes. The ideal candidate will bring a strong background in accounting, financial management, and team leadership.<br><br>Responsibilities:<br>• Prepare and deliver accurate monthly, quarterly, and annual financial statements for all affiliated entities.<br>• Oversee fund and trust accounting to ensure proper reporting of investment funds and client assets under administration.<br>• Manage accounting operations, including accounts payable, accounts receivable, payroll, and general ledger functions.<br>• Coordinate annual audits with external auditors and ensure compliance with regulatory standards for trust and investment services.<br>• Develop and monitor annual budgets and quarterly forecasts, providing detailed variance analyses to management.<br>• Track and manage cash flow, monitor funding balances, and maintain strong relationships with banking partners.<br>• Establish and maintain robust internal controls to mitigate financial risks and safeguard company assets.<br>• Lead, mentor, and train accounting staff to foster growth and ensure high performance.
<p>We are looking for an experienced Accounting Manager to oversee financial operations within our client's dynamic real estate development company located in Las Vegas, Nevada. This role requires a proactive individual with strong analytical skills and a commitment to ensuring the accuracy and efficiency of accounting processes. The ideal candidate will bring expertise in the financial management of construction projects, ensuring accurate reporting, strong cost controls, and compliance with accounting standards. This role partners closely with the Controller, project managers, and internal teams to drive financial performance and operational efficiency across projects.</p><p><br></p><p><strong>Key Responsibilities: </strong></p><p><br></p><ul><li>Manage project budgeting, job costing, cost tracking, and budget-to-actual variance analysis</li><li>Oversee timely and accurate project financial reporting, reconciliations, and cash flow analysis</li><li>Ensure proper accounting treatment, documentation, and compliance with contract terms</li><li>Maintain internal controls and support internal and external audits</li><li>Review contracts and monitor project progress to ensure financial alignment with timelines and budgets</li><li>Prepare and analyze cost reports to identify risks and improvement opportunities</li><li>Lead, train, and mentor the construction accounting team and collaborate cross-functionally</li></ul><p><br></p>
<p>We are looking for an experienced Corporate Accounting Manager to join a fast-growing public company in the advanced manufacturing sector in Las Vegas, Nevada. This role is well suited for an accounting leader who thrives in a dynamic environment and wants to play a meaningful part in strengthening corporate accounting operations. The position offers the opportunity to support complex accounting matters, improve close activities, and partner across the business to uphold accurate financial reporting and compliance with U.S. GAAP.</p><p><br></p><p>Responsibilities:</p><p>• Lead accounting activities across assigned corporate areas, ensuring financial information is recorded accurately, completed on schedule, and aligned with U.S. GAAP.</p><p>• Prepare and review journal entries involving debt, equity, intercompany activity, foreign currency, lease accounting, accounts receivable, government-related contracts, and other corporate transactions.</p><p>• Complete and review general ledger reconciliations during the monthly close, investigate variances, and resolve outstanding items promptly.</p><p>• Partner with revenue accounting and general ledger leadership to address technical accounting questions and support sound reporting decisions.</p><p>• Use accounting and reporting systems such as SAP, OneStream, BlackLine, lease accounting tools, banking platforms, and billing portals to manage daily workflows.</p><p>• Support financial statement analysis by explaining account movements, identifying notable fluctuations, and providing clear commentary for reporting purposes.</p><p>• Assist with evaluating new accounting guidance and help apply updated requirements across business units and corporate activities.</p><p>• Develop and maintain revenue recognition models, assess emerging revenue streams and contract structures, and help ensure appropriate accounting treatment for invoicing and recognition.</p><p>• Contribute to a timely and efficient close process by reviewing financial data for corporate and international entities and supporting internal control practices that protect company assets.</p>
<p>Robert Half is seeking an Interim Director of Accounting / Interim Controller for a large hospitality organization in Las Vegas, Nevada. This role requires a director-level accounting leader who is not afraid to get into the weeds. The interim leader will provide hands-on support to correct historical accounting issues, stabilize the close process, and strengthen accounting operations — while partnering closely with senior leadership. This engagement is intended to stabilize and transition, not to be a long-term permanent role.</p><p><br></p><p>Key Responsibilities for the Director / Controller consulting resource: </p><ul><li>Provide interim accounting leadership while remaining actively involved in execution</li><li>Assist various departments that may include, but are not limited to: General Ledger, Payroll, Compliance, Accounts Payable and Accounts Receivable</li><li>Lead cleanup of historical accounting issues and corrections impacting 2024–2025</li><li>Support accelerated and reliable month-end close</li><li>Review and correct P& L classification and departmental allocations</li><li>Step into hands-on accounting work as needed (journal entries, reconciliations, corrections)</li><li>Evaluate and improve accounting workflows, including approval matrices</li><li>Partner with operational leaders to understand transaction drivers and historical practices</li><li>Coach and redirect internal accounting personnel toward forward-looking execution rather than retrospective clean-up</li><li>Assist leadership with readiness for future system and process improvements</li></ul><p>The ideal consultant must have </p><ul><li>10+ years of progressive accounting experience with prior leadership responsibility</li><li>Proven experience as a Controller, Director of Accounting, or senior accounting lead</li><li>Hands-on mindset — willing and able to do the work, not just delegate</li><li>Strong technical accounting foundation across payroll, AP, AR, and GL</li><li>Experience remediating accounting issues in complex, fast-moving environments</li><li>Comfortable operating in ambiguous or transitional situations</li><li>Ability to work onsite initially and communicate effectively with both finance and operations</li></ul><p><br></p>
<p>We are looking for a skilled IT Support Technician III to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will provide essential hardware and software support for the company's personal computers and local area network. This role focuses on troubleshooting technical issues and ensuring smooth operations for both onsite and remote employees.</p><p><br></p><p>Responsibilities:</p><ul><li>Own the full employee IT lifecycle, including onboarding, offboarding, role changes, and access management</li><li>Execute secure and compliant access provisioning and deprovisioning across Active Directory, Microsoft Entra ID, and related systems</li><li>Administer IAM, endpoint management, and device compliance using Microsoft Intune (MDM/MAM)</li><li>Manage and support Jira Service Management (JSM), including ticket queues, SLAs, and request workflows</li><li>Install, configure, maintain, and troubleshoot hardware, software, and end-user devices</li><li>Provide advanced troubleshooting for complex desktop, network, and application issues; serve as escalation point for Tier I/II</li><li>Assist in mentoring junior technicians and provide leadership support in the absence of the IT Support Manager</li><li>Deliver timely technical support via ticketing system, email, and in-person interactions</li><li>Troubleshoot LAN/WAN and connectivity issues in accordance with company standards</li><li>Perform system administration tasks, including account management, permissions, and endpoint security configurations</li><li>Support remote and hybrid workforce technologies, including device provisioning and secure access</li><li>Maintain and support communication systems, including conference room A/V and mobile devices</li><li>Perform software deployments, updates, patching, and hardware replacements</li><li>Support email administration and data governance practices, including access controls and distribution groups</li><li>Assist with physical access systems, including badging and facility access coordination</li><li>Maintain accurate documentation of systems, assets, and procedures</li><li>Provide end-user training and promote effective use of technology</li><li>Partner with HR, Facilities, and Security to support operations and compliance</li><li>Contribute to process improvements, trend analysis, and scalable support practices</li><li>Manage workload effectively to meet service level expectations</li><li>Maintain professional conduct and strong customer service in all interactions</li></ul><p><br></p>
<p>We are seeking a detail-oriented Staff Accountant to support our Las Vegas area client's accounting functions, tenant relations, and property operations. This role is ideal for someone organized, professional, and interested in gaining broad exposure across accounting and real estate operations.</p><p><br></p><p><strong>Responsibilities include:</strong></p><p><br></p><ul><li>Assist with accounts payable/receivable, journal entries, reconciliations, and month-end close</li><li>Support preparation of financial reports and maintain organized accounting records</li><li>Serve as a point of contact for tenant inquiries and routine communications</li><li>Assist with rent billing, collections tracking, lease administration, and tenant onboarding</li><li>Coordinate maintenance requests, vendor scheduling, and work order tracking</li><li>Maintain property records, contracts, and compliance documentation</li><li>Provide general administrative support and assist with special projects</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Staff Accountant to join our client's team in Las Vegas, Nevada. This role involves handling key accounting tasks, including journal entries, reconciliations, and financial analysis, with a focus on accuracy and timeliness. The ideal candidate will bring a solid understanding of double-entry accounting, accrual versus cash basis, and strong critical thinking skills to support various financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries for both recurring and non-recurring transactions, ensuring accuracy and compliance.</p><p>• Conduct thorough account reconciliations, including bank accounts, prepaid expenses, accrued liabilities, and other balance sheet items.</p><p>• Analyze financial transactions to identify and resolve discrepancies, applying critical thinking and problem-solving skills.</p><p>• Assist in managing accrual versus cash accounting adjustments to ensure accurate financial reporting.</p><p>• Support month-end and year-end close processes, including variance analysis and preparation of detailed schedules.</p><p>• Update roll forwards and ensure all financial data is properly documented and organized.</p><p>• Handle postings related to prepaids, capital expenditures, and construction in progress.</p><p>• Calculate and process management fees and other recurring charges.</p><p>• Maintain accurate records in accordance with company policies and audit requirements.</p>
<p>We are looking for an experienced Controller to oversee the full scope of accounting and financial management for our client's growing financial services organization in Las Vegas, Nevada. This position is suited for a hands-on leader who can maintain accurate financial records, guide planning activities, and provide meaningful analysis that supports business decisions. The ideal candidate brings strong technical accounting knowledge, sound judgment, and the ability to improve processes while maintaining compliance and control.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily accounting activities across the general ledger, period-end close, and preparation of financial statements.</p><p>• Maintain accurate books and records in QuickBooks while producing dependable reports for leadership on a regular schedule.</p><p>• Build and manage budgeting and forecasting processes, including analysis of financial results against plan and explanation of key variances.</p><p>• Track organizational performance and recommend practical measures to improve spending efficiency and financial discipline.</p><p>• Oversee accounts payable, accounts receivable, payroll, and cash positioning to support smooth day-to-day operations.</p><p>• Ensure adherence to applicable financial regulations and custodial operating requirements through consistent oversight and documentation.</p><p>• Develop and reinforce internal control procedures and coordinate materials and responses needed for audits.</p><p>• Manage banking relationships, monitor liquidity, and identify potential financial risks before they affect operations.</p>
<p>We are looking for a Senior Accountant to join a fast-growing public company in Las Vegas, Nevada, operating in the advanced manufacturing sector. This opportunity is ideal for an experienced Staff Accountant looking to advance their career, or a Senior Accountant who enjoys working across complex corporate accounting areas while contributing to an evolving, high-performance environment. The role will play an important part in month-end close activities, financial reporting, revenue-related accounting, and ongoing efforts to strengthen scalable accounting processes.</p><p><br></p><p>Responsibilities:</p><p>• Record and review journal entries tied to corporate accounting matters such as financing activity, equity transactions, lease accounting, intercompany balances, and government-related arrangements.</p><p>• Support monthly, quarterly, and annual close cycles by completing reconciliations, investigating account fluctuations, and clearing outstanding items within established deadlines.</p><p>• Prepare invoicing and supporting accounts receivable records in alignment with contractual terms and applicable revenue accounting treatment.</p><p>• Analyze agreements and financial data to assist with revenue recognition assessments, accounting models, and related documentation.</p><p>• Use accounting and reporting platforms, including ERP and close management tools, to manage daily accounting tasks and maintain accurate records.</p><p>• Partner with general ledger and technical accounting teams to ensure financial results are complete, properly supported, and accurately reflected.</p><p>• Contribute to financial statement reviews by explaining material account movements and providing detail behind period-over-period changes.</p><p>• Help improve accounting workflows through process enhancements, automation efforts, and other initiatives that increase efficiency and scalability.</p><p>• Assist with internal control activities, including documentation, compliance support, and participation in testing for assigned accounting processes.</p><p>• Provide support for special projects and additional accounting assignments as business needs evolve.</p>
<p>We are looking for a detail-oriented Staff Accountant to join our team in Las Vegas, Nevada. This role involves managing key accounting processes, ensuring accuracy in financial records, and supporting month-end close activities. The ideal candidate will possess strong analytical skills and a solid understanding of accounting principles.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and record journal entries to maintain accurate financial records.</p><p>• Perform account reconciliations, including bank accounts, credit cards, and balance sheets.</p><p>• Assist with month-end close processes, ensuring all financial data is accurately documented.</p><p>• Conduct variance analysis to identify discrepancies and provide actionable insights.</p><p>• Manage fixed asset accounting, including depreciation and inventory tracking.</p><p>• Maintain and update the general ledger to reflect current financial transactions.</p><p>• Ensure compliance with US GAAP standards in all accounting activities.</p><p>• Collaborate with team members to streamline accounting processes and improve efficiency.</p><p>• Utilize accounting software such as Oracle, Sage Intacct, and Great Plains for financial reporting.</p><p>• Support audits by preparing necessary documentation and reports.</p>
<p>Robert Half is seeking a Payroll Clerk to support a high‑volume, fast‑paced payroll operation. The Payroll Clerk will play a critical part in ensuring accurate and timely payroll processing across multiple sites and union environments. The ideal Payroll Clerk is detail‑oriented, dependable, and comfortable working in a deadline‑driven setting. Prior track record of being reliable and capable of working alongside a team where your willingness to jump in where needed is required. This contract to potential permanent opportunity is located in Las Vegas, Nevada and will be onsite 5 days a week. </p><p><br></p><p>Key Responsibilities for the Payroll Clerk: </p><ul><li>Review and audit time and attendance data for accuracy and compliance</li><li>Process manual timecard entries, missed punches, and meal penalty adjustments</li><li>Audit crew sheets and payroll reports across multiple locations</li><li>Enter payroll updates including rate changes, union codes, and employee information</li><li>Support payroll processing through Kronos/UKG and SAP</li><li>Assist with closing prior pay periods and preparing payroll batches</li><li>Print, audit, and distribute payroll checks (high volume)</li><li>Manage shared payroll inbox and respond to employee inquiries</li><li>Answer phones and provide payroll support to field employees</li><li>Escalate complex payroll issues to corporate payroll as needed</li><li>Monitor shared inbox and provide employee support over phone & email</li></ul><p><br></p><p>While on Contract, working with Robert Half will provide the ideal Payroll Clerk with benefit options and great exposure to enterprise-level payroll systems. </p><p><br></p>
<p>Our client is a specialized provider of custom crating, packaging, and logistics solutions for fragile, high-value, oversized, and complex items. They support clients across industries such as manufacturing, technology, healthcare, and fine art, managing both domestic and international shipments with a strong emphasis on safety, compliance, and seamless end-to-end service.</p><p><br></p><p>They are seeking an <strong>Inside Sales Representative</strong> to strengthen client relationships, develop tailored shipping and packaging solutions, and support ongoing business growth. This role is ideal for a customer-focused sales professional who can understand client needs, coordinate customized service solutions, and help drive revenue through responsive, consultative support.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer incoming calls and provide professional, friendly customer support</li><li>Take accurate messages and direct client inquiries to the appropriate team members</li><li>Follow up with current and prospective clients to share information about services and solutions</li><li>Prepare quotes, support order processing, and assist in closing sales</li><li>Reach out to a provided list of registered or previously engaged clients to identify upcoming shipping needs</li><li>Maintain timely, organized email communication, including follow-ups and resolution of open items</li><li>Accurately track customer interactions and sales activity in internal systems</li></ul>