<p>A growing construction company in Fallbrook is looking for an experienced <strong>Bookkeeper</strong> to support job-cost accounting and operational finance. This position plays a critical role in tracking project expenses, managing vendor payments, and ensuring financial accuracy across multiple jobs. The ideal candidate has prior experience in construction or a similar project-based environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Process accounts payable with proper job cost allocation</li><li>Manage accounts receivable and customer billing</li><li>Track project costs, labor, and expenses</li><li>Reconcile bank accounts and credit cards</li><li>Support payroll processing and certified payroll tracking</li><li>Maintain accurate job cost and financial records</li><li>Assist with month-end close activities</li><li>Prepare financial summaries for management</li></ul>
<p>A construction and field services company in Vista is seeking a <strong>Payroll Specialist</strong> with experience supporting hourly, project-based employees. This role is well-suited for someone familiar with complex payroll environments, including job costing and union or prevailing wage considerations. The Payroll Specialist will manage payroll for field crews and administrative staff while supporting compliance with labor agreements and reporting requirements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process weekly payroll for field and office employees</li><li>Review timecards, job codes, and project allocations</li><li>Calculate overtime, differentials, and job-specific pay rates</li><li>Support prevailing wage and certified payroll reporting</li><li>Maintain payroll records and employee earnings histories</li><li>Coordinate with project managers and HR for payroll accuracy</li><li>Respond to payroll inquiries and resolve discrepancies</li><li>Assist with payroll audits and compliance documentation</li></ul>
<p>A growing construction company in Escondido is adding a <strong>Payroll Clerk</strong> to support complex payroll functions for field and office employees. This role requires strong attention to detail, comfort working with variable hours, and the ability to manage payroll nuances common in the construction industry. The Payroll Clerk will play a key role in ensuring accurate and compliant payroll processing across multiple job sites.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Process weekly payroll for construction crews and administrative staff</li><li>Review timesheets, job codes, and labor classifications for accuracy</li><li>Assist with certified payroll and prevailing wage documentation when required</li><li>Track and apply union and non-union payroll requirements</li><li>Maintain payroll records for audits and compliance reviews</li><li>Communicate with project managers and field supervisors regarding payroll discrepancies</li><li>Support payroll reporting and reconciliation activities</li><li>Stay current on California labor laws and construction payroll requirements</li></ul>
We are looking for a detail-oriented Cost Accountant to join our team in San Diego, California. In this role, you will play a critical part in managing and analyzing costs within a manufacturing environment, ensuring accuracy and compliance with industry standards. The ideal candidate will bring expertise in cost accounting practices and a proactive approach to partnering with operational teams to drive efficiency and financial insights.<br><br>Responsibilities:<br>• Prepare and post journal entries during month-end close processes, including payroll, expense reports, and cost accruals.<br>• Oversee comprehensive cost accounting functions, such as job costing, labor utilization analysis, and manufacturing margin evaluations.<br>• Reconcile manufacturing and inventory accounts to ensure compliance with policies and industry standards.<br>• Generate detailed reports on manufacturing variances, inventory valuation, and key cost drivers.<br>• Collaborate with production and operational teams to enhance cost visibility and streamline processes.<br>• Develop and refine cost accounting practices to improve inventory management and reporting accuracy.<br>• Lead month-end and year-end cost close activities, ensuring timely and precise results.<br>• Provide cost analysis to support budgeting, forecasting, and strategic planning efforts.<br>• Work with IT teams to optimize cost accounting systems, with Epicor experience being a plus.<br>• Engage with stakeholders across departments and external entities to resolve issues and provide clear financial insights.
<p>A growing construction company in Vista is seeking an organized and reliable <strong>Accounts Payable Clerk</strong> to support high-volume invoice processing and vendor coordination. This role is ideal for someone who enjoys transactional accounting and working within a project-driven environment.</p><p><br></p><p><strong>Position Overview</strong></p><p>The AP Clerk will process invoices, manage vendor records, and support payment cycles while ensuring accuracy and compliance with company policies.</p><p><strong>Key Responsibilities</strong></p><ul><li>Enter and process vendor invoices in a high-volume environment</li><li>Match invoices to purchase orders and receiving documents</li><li>Verify job costing and coding accuracy</li><li>Prepare weekly check runs and ACH payments</li><li>Maintain vendor files and resolve invoice discrepancies</li><li>Communicate with vendors regarding payment status</li><li>Support month-end close and AP reconciliations</li><li>Maintain organized AP documentation</li></ul>
<p>A well-established construction company in Fallbrook is looking for an <strong>Administrative Assistant</strong> to support office operations and field teams. This position blends traditional administrative duties with operational coordination, making it a great fit for someone who enjoys variety and working closely with multiple teams. You’ll serve as a central point of contact between the office and job sites.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support daily office operations and project teams</li><li>Assist with scheduling, job tracking, and documentation</li><li>Prepare reports, spreadsheets, and project files</li><li>Answer phones and coordinate communication with clients and vendors</li><li>Assist with payroll support, timecard tracking, and invoicing</li><li>Maintain accurate records and organized filing systems</li><li>Support management with administrative and clerical tasks</li></ul>
<p>We are looking for a detail-oriented Losgistis/Administrative Assistant to join a growing rental company in Banning, California. This position primarily focuses on billing and shipment documentation, ensuring accuracy and efficiency in logistics processes. As a Contract to permanent opportunity, this role offers a chance for long-term growth within a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify shipment paperwork to ensure all documentation is accurate and complete.</p><p>• Communicate with drivers to confirm shipment details and resolve discrepancies.</p><p>• Manage post-shipment tickets and reconcile shipment orders with driver records.</p><p>• Calculate drive times and job site hours to determine accurate client billing.</p><p>• Approve and manage timecards for employees and ensure proper documentation.</p><p>• Utilize Microsoft Excel to filter, sort, and organize data for billing purposes.</p><p>• Collaborate with logistics teams to ensure seamless operations.</p><p>• Maintain organized records of billing and shipment information.</p><p>• Identify and address errors in documentation to uphold accuracy.</p><p>• Provide support in distribution, logistics, or rental operations as needed. Logi</p>
<p>We are looking for an experienced HR Generalist to join our team in Vista, CA. This role is essential in supporting the day-to-day operations of the Human Resources department while ensuring compliance with employment laws and company policies. The ideal candidate will play a key role in administering employee programs, maintaining records, and fostering a positive workplace environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement HR policies and procedures, including maintaining the employee handbook and ensuring consistency in practices.</p><p>• Administer benefits programs by managing claims, approving invoices, and communicating updates to employees.</p><p>• Facilitate orientation for new team members and ongoing training programs to address skill gaps and enhance employee performance.</p><p>• Maintain and update personnel and medical records in compliance with company standards.</p><p>• Ensure accurate data management within the human resource information system (HRIS) and generate reports as needed.</p><p>• Conduct audits of Form I-9s to ensure compliance with employment eligibility requirements.</p><p>• Monitor adherence to federal, state, and local employment laws and regulations.</p><p>• Address employee relations matters and promote a positive and inclusive workplace.</p><p>• Handle workers' compensation processes and oversee timekeeping systems.</p><p>• Protect sensitive company and employee information by maintaining strict confidentiality at all times.</p>
We are looking for an experienced Human Resources Business Partner to join our team in San Diego, California. In this role, you will act as a strategic advisor to business leaders, aligning HR strategies with organizational goals to drive performance and foster a positive work environment. This position offers an exciting opportunity to make a meaningful impact by managing talent, supporting employee development, and ensuring compliance with HR policies and practices.<br><br>Responsibilities:<br>• Collaborate with department leaders to design and implement HR strategies that align with business objectives.<br>• Provide expert advice on organizational design, workforce planning, and succession planning to enhance efficiency and growth.<br>• Handle employee relations matters, including conflict resolution, investigations, and disciplinary actions, ensuring fair and consistent outcomes.<br>• Analyze HR data and trends to identify areas for improvement and support informed decision-making.<br>• Partner with Talent Acquisition to oversee recruitment efforts and ensure seamless onboarding processes.<br>• Administer benefits enrollment for new hires and annual open enrollment, ensuring compliance and accuracy.<br>• Lead performance management initiatives and oversee employee development programs to promote career growth.<br>• Ensure adherence to employment regulations and company policies, mitigating legal risks.<br>• Drive change management initiatives and support organizational transitions to maintain productivity and morale.<br>• Perform additional duties as assigned to support HR and business goals.
<p>An established, high-end boutique firm is looking for a dedicated Associate Attorney to join the team in Del Mar, San Diego. This role is ideal for an Associate Attorney with substantial experience in civil litigation, particularly on the defense side (labor & employment, and insurance law). This firm on High Bluff Drive offers a hybrid, flexible schedule with lots of room for growth!</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Handle all aspects of civil litigation, including drafting motions, preparing discovery responses, and managing discovery requests.</p><p>• Conduct thorough case reviews, including reviewing complaints and performing case workups after intake.</p><p>• Take and defend depositions, focusing on witness depositions and discovery-heavy tasks.</p><p>• Collaborate with partners on trial preparation and attend trials as part of the litigation team.</p><p>• Draft and argue motions in court, contributing to case strategy and resolution.</p><p>• Prepare detailed status reports and correspondence to keep clients informed of case progress.</p><p>• Manage client files and ensure all relevant information is organized and accessible.</p><p>• Work closely with other associates and partners to ensure cases are handled efficiently and effectively.</p><p>• Provide hands-on support throughout the litigation process, from intake to trial.</p><p>• Maintain accurate and detail-oriented billing practices, adhering to firm standards.</p><p><br></p><p><strong><u>Perks of Firm</u></strong>:</p><ul><li>The associate will truly be involved in the cases (not just sitting in a back room writing), including going to trial alongside partners.</li><li>They have 50 templates on iManage and thorough training notes – tons of resources!</li><li>They are currently remodeling their office, on one of the most expensive streets for real estate in the country!</li><li>Office serves the “best coffee in San Diego” (Seven Seas). They roast the beans the day before they send them to the office.</li><li>The firm does something fun together once a month (lunches, happy hours, etc.).</li><li>“We do not allow any yelling. If that happens, the attorney is in trouble!” – managing partner</li><li>“We regularly meet in the kitchen for lunches and coffee breaks.” – office manager</li><li>“The people here really appreciate each other’s lives outside the office.” – senior legal secretary</li><li>“Your efforts are acknowledged and rewarded. The named partner is a good example: he always says please and thank you. You won’t be asked to give 100% unless they are also giving 100% themselves.” – senior legal secretary</li></ul>
<p>A healthcare organization in Vista is seeking a detail-oriented <strong>Human Resources Assistant</strong> to support the HR department with employee administration, compliance tracking, and recruitment coordination. This role is ideal for someone looking to grow their HR career while gaining hands-on experience in a regulated environment. You’ll work closely with HR leadership to ensure accurate records, smooth onboarding, and responsive employee support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist with onboarding and offboarding processes</li><li>Maintain employee personnel files and HRIS data</li><li>Support recruitment efforts including interview scheduling</li><li>Track certifications, licenses, and compliance documentation</li><li>Assist with benefits administration and employee inquiries</li><li>Prepare HR reports and documentation</li><li>Support payroll and timekeeping coordination</li><li>Ensure confidentiality of sensitive employee information</li></ul>
<p>A national law firm is seeking an associate attorney to join their growing team!<strong> This associate attorney must be barred in CA or NV </strong>and sit in one of the firm’s states: WA, OR, CA, NV, ID, UT, NM, AZ, TX, AK, TN, AL, GA, FL, NY.</p><p><br></p><p><strong><u>Summary of role: </u></strong></p><p>This national law firm represents banks, but the work is not collections. The issues this associate attorney will work on are often related to if an eminent domain or foreclosure goes awry (probate issues, ADA violations, expenses of administration prioritized over deed of trusts, or spouses get divorced and partitioned actions are filed during foreclosure). This attorney will be looking at causes of action, negligence or torts, and be focused on motions: MSJs, motions to dismiss, IRAC motions, etc. There are not many depositions and discovery is not a focus of this role.</p><p><br></p><p><strong><u>Perks of firm</u></strong>:</p><p>· “Will teach on the practice area of law. We are constantly training!” – supervising partner</p><p>· Most cases do not go to trial.</p><p>o "All of our cases are evidentiary. There is not much factual dispute. Our clients are approaching these cases in a strong position. From an evidentiary standpoint, the evidence is in our favor. We are not exclude evidence. The evidentiary challenges are lower. It makes our job easier." - managing partner</p><p>· Various departments collaborate often, to ensure clients are represented well. They do not compete within the firm for clients.</p><p><br></p><p><strong><u>Compensation</u></strong>:</p><p>· Salary: Contingent upon experience, between $100-140K. Could go higher for more senior candidates with practice area experience.</p><p>· Bonus: Based on hours, paid annually.</p><p>· Benefits:</p><p>o Healthcare: Firm covers about 60% of medical premiums (3 different plan options, which can include dependents) plus good dental and vision coverage.</p><p>o 401K: Yes, match up to 6% of salary.</p><p>o PTO: CA attorneys are unlimited, just meet your hours.</p><p>o Other benefits: Firm pays for long-term disability (you can purchase short-term) and up to $25K life insurance policy (you can purchase a higher one, too).</p>
<p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
<p>We are looking for a detail-oriented <strong>Part-Time</strong> Administrative Assistant to join our client Marketing team in San Diego. This role would be with a large wellness resort. This contract position offers an opportunity to support daily office operations and contribute to the efficiency of our administrative processes. The ideal candidate will excel in multitasking, communication, and organization while handling a variety of tasks in a fast-paced environment. The schedule for this role would be <strong>two to three eight-hour days per week</strong>. This has the opportunity to go to full-time work in the coming months! The preferred two-day workdays would be Tuesday and Wednesday, Tuesday and Thursday, or Wednesday and Thursday. The ideal candidate may want a full-time job in the coming months! </p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and direct them to the appropriate team members or departments.</p><p>• Support the marketing department with gift bags </p><p>• Coordinate and schedule meetings, appointments, and travel arrangements for staff.</p><p>• Assist with planning and organizing office activities and events.</p><p>• Ensure timely and efficient handling of administrative tasks, such as filing and document organization.</p><p>• Collaborate with team members to address operational needs and improve workflows.</p><p>• Monitor office supplies inventory and place orders as needed to ensure smooth operations.</p><p>• Prepare reports, presentations, and correspondence as requested by management.</p><p>• Uphold confidentiality and professionalism when dealing with sensitive information.</p>
<p>A mission-driven nonprofit organization is seeking a dedicated Receptionist / Front Desk Coordinator to support daily administrative operations and workforce development initiatives. This role is ideal for a professional who enjoys being the first point of contact, thrives in a fast-paced environment, and is passionate about community impact and organizational support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for visitors and incoming calls, providing a professional, welcoming, and customer-focused experience</li><li>Manage front desk operations, including phone coverage, correspondence, appointment scheduling, and visitor coordination</li><li>Support outreach and workforce development programs aimed at expanding apprenticeship, training, and career pathway opportunities</li><li>Assist with recruitment and engagement activities such as job fairs, orientations, tours, and promotional events</li><li>Coordinate and schedule tours of the training center for prospective participants, partners, and community groups</li><li>Maintain organized files, records, and documentation; assist with audit preparation and administrative reporting</li><li>Collaborate with internal teams to support onsite and offsite events, presentations, and meetings</li><li>Partner with marketing staff to assist with social media content, flyers, and promotional materials to enhance program visibility</li><li>Support special projects and administrative initiatives as assigned by leadership</li></ul><p><br></p>
<p>Job Description</p><p>Robert Half is partnering with a well-established commercial real estate firm to identify a detail-oriented and proactive Property Coordinator. This role provides administrative and operational support to property management teams and ensures the day-to-day functions of assigned commercial properties run smoothly.</p><p>The ideal candidate is highly organized, customer-service focused, and experienced in supporting property management operations in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Provide administrative support to Property Managers for a portfolio of commercial properties</li><li>Coordinate maintenance requests, vendor services, and work orders; follow up to ensure timely completion</li><li>Assist with lease administration, including tracking expirations, COIs, and critical dates</li><li>Prepare and distribute tenant communications, notices, and correspondence</li><li>Support invoice processing, coding, and tracking in property management systems</li><li>Maintain accurate property records, files, and documentation</li><li>Assist with budgeting, reporting, and monthly property packages as needed</li><li>Schedule inspections, meetings, and vendor access to properties</li><li>Serve as a point of contact for tenants, vendors, and internal teams, providing professional and responsive customer service</li><li>Support special projects and additional administrative tasks as assigned</li></ul><p><br></p>
<p><strong>Job Title:</strong> Tax Accountant</p><p><strong>Location:</strong> Palm Desert</p><p><br></p><p><strong>Overview:</strong></p><p>Our client, a leading public accounting firm, is seeking an experienced Tax Accountant to join their growing team. The ideal candidate will have at least 3 years of experience in public accounting, a degree in Accounting or related field, and be either a CPA or CPA candidate. This is an excellent opportunity for a detail-oriented professional looking to advance their career in an engaging and collaborative environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review individual, corporate, and partnership tax returns</li><li>Conduct tax research and maintain up-to-date knowledge of federal, state, and local tax laws</li><li>Identify tax planning opportunities and provide recommendations to clients</li><li>Assist with tax projections and estimated payments</li><li>Gather and analyze financial information from clients</li><li>Communicate directly with clients to resolve tax issues and respond to inquiries</li><li>Collaborate effectively with colleagues and leadership on client engagements</li><li>Support audit teams as needed during tax-related aspects of assurance projects</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field required</li><li>Minimum 3 years of experience in public accounting required</li><li>CPA license or CPA candidate required</li><li>Proficient in tax preparation software and Microsoft Office Suite</li><li>Strong analytical, organizational, and communication skills</li><li>Ability to manage multiple priorities and meet deadlines</li><li>Commitment to providing outstanding client service</li></ul><p><strong>To Apply:</strong></p><p>Please submit your resume detailing your public accounting background and CPA status. We look forward to hearing from you!</p><p><br></p><p><br></p><p><br></p>
<p>Our client, a well-established organization in San Diego, CA, is seeking a knowledgeable and resourceful Human Resources Generalist to join their team. This role offers a unique opportunity to support multiple HR functions, drive employee engagement, and help shape a positive workplace culture.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the recruitment and onboarding process for new hires</li><li>Administer benefits and compensation programs</li><li>Support employee relations, performance management, and conflict resolution</li><li>Maintain HR records and ensure compliance with company policies and local regulations</li><li>Assist in developing, implementing, and improving HR policies and procedures</li><li>Coordinate training, development, and employee engagement initiatives</li></ul><p><br></p>
<p>A firm whose managing partners spun off from a large notable law firm in San Diego are seeking an Associate Attorney to join their boutique litigation firm based in San Diego, California. </p><p><br></p><p>The firm specializes in transportation law, catastrophic injury cases, dental malpractice, and complex personal injury defense. This role offers an excellent opportunity to manage a diverse caseload and be mentored by partners who actually want to invest in their associates. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage a comprehensive caseload that includes both pre-litigation and active litigation files.</p><p>• Draft legal documents such as pleadings, discovery motions, dispositive motions, and trial preparation materials.</p><p>• Collaborate with colleagues to prepare for depositions, negotiations, and client meetings, providing strategic insights.</p><p>• Negotiate effectively with opposing counsel and other parties to resolve disputes and achieve favorable outcomes.</p><p>• Maintain regular communication with clients to update them on case progress and strategies.</p><p>• Prepare cases for trial, ensuring all necessary documents and strategies are in place.</p><p>• Meet billable hour requirements of 1850 annually, with opportunities to exceed expectations and bonus off that!</p><p><br></p><p><em>Pay is contingent upon experience with the duties above.</em></p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><ul><li>Devoted to mentoring and training to become a better a version of themselves </li><li> “Our big focus is mentorship. That is what makes us appealing to many younger lawyers who were told they’d get that and been left in the dark. We avoid that at all costs.” – managing partner</li><li>“There is room for growth. We are looking for people who want to build careers!” – managing partner</li><li>We placed an associate there earlier this year who is happy! </li></ul>
We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a key role in providing compassionate support and connecting individuals with vital services. This is a Contract position with the potential for long-term employment, offering the opportunity to make a meaningful impact in the community.<br><br>Responsibilities:<br>• Address incoming inquiries and provide accurate information, referrals, or assistance tailored to client needs.<br>• Record all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available services and resources to ensure effective client support.<br>• Collaborate with internal teams to deliver solutions that meet client expectations.<br>• Maintain a high level of professionalism and empathy in all customer service communications.<br>• Utilize various software tools, including CRM systems and chat platforms, to enhance service delivery.<br>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.<br>• Handle inbound calls efficiently while managing multiple priorities.<br>• Support clients using Epic Software and other relevant programs to streamline processes.<br>• Uphold organizational values and contribute to a positive team environment.
We are looking for a motivated Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a key role in connecting individuals with vital services and resources, ensuring a positive and impactful experience for every interaction. This is an opportunity to contribute to meaningful work in the non-profit sector while developing your attention to detail in a supportive environment.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information, referrals, and support as needed.<br>• Document all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available programs, services, and resources to effectively address client needs.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns.<br>• Deliver exceptional customer service, maintaining a courteous and empathetic approach in all communications.<br>• Utilize CRM and other software tools to track and manage client cases efficiently.<br>• Assist with billing and benefit-related functions when applicable.<br>• Monitor and report call metrics using platforms like Avaya CMS to improve service outcomes.<br>• Ensure compliance with organizational policies and procedures while handling sensitive information.
We are looking for a compassionate and detail-oriented Customer Experience Specialist to join our team in San Diego, California. In this Contract to permanent position, you will play a vital role in connecting individuals to essential services, supporting community outreach, and delivering outstanding customer service. If you are passionate about making a difference and thrive in a mission-driven environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to incoming inquiries and provide accurate information, referrals, or assistance based on client needs.<br>• Maintain detailed records of all client interactions using web-based systems.<br>• Stay informed about community resources and services to effectively address client concerns.<br>• Collaborate with internal teams to ensure seamless service delivery and resolution of client issues.<br>• Deliver exceptional customer service in every communication, upholding organizational standards.<br>• Utilize software tools such as CRM systems, billing platforms, and chat programs to manage tasks efficiently.<br>• Assist clients with benefit and billing inquiries while providing clear and concise explanations.<br>• Handle customer calls professionally, ensuring their needs are addressed in a timely manner.<br>• Monitor and analyze data using tools like Avaya CMS to optimize service performance.<br>• Support continuous improvement initiatives to enhance customer experience and operational efficiency.
We are looking for a Customer Experience Specialist to join our team in San Diego, California, on a Contract to permanent basis. In this role, you will serve as the first point of contact for clients, ensuring their needs are met with compassion and a detail-oriented approach. As part of a mission-driven organization, you will contribute to improving lives and fostering equitable support within the community.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information, assistance, or referrals as needed.<br>• Accurately document client interactions and updates in web-based systems in a timely manner.<br>• Stay informed about available services, resources, and programs to offer effective solutions.<br>• Collaborate with internal teams to address client needs and resolve issues efficiently.<br>• Deliver exceptional customer service by maintaining a detail-oriented and empathetic approach in all communications.<br>• Utilize software tools such as CRM systems and other platforms to manage and track client interactions.<br>• Assist customers with billing inquiries, benefit-related questions, and other service functions.<br>• Handle inbound calls using systems like Avaya CMS and Epic Software to ensure smooth operations.<br>• Participate in training sessions to enhance skills and knowledge relevant to the role.<br>• Support efforts to improve operational efficiency and client satisfaction through proactive engagement.
<p><strong>The Role</strong></p><p>This role is designed for a <strong>mid-level to senior civil litigation attorney</strong> who can step into active matters and contribute immediately. Depending on experience, the attorney will manage cases independently or with partner support, from inception through resolution.</p><p>This is not an entry-level or training role; candidates should be comfortable handling substantive litigation responsibilities.</p><p><br></p><p><strong>Representative Matters</strong></p><ul><li>Employment litigation, including wage and hour, discrimination, harassment, and retaliation claims</li><li>PAGA and class action defense</li><li>Construction-related disputes and insurance-driven litigation</li><li>Business and commercial litigation matters</li><li>Pre-litigation counseling, compliance guidance, and risk assessment</li></ul><p><strong>Responsibilities</strong></p><ul><li>Manage civil litigation matters from intake through resolution, commensurate with experience</li><li>Draft pleadings, motions, discovery responses, and case evaluations</li><li>Take and defend depositions of parties, witnesses, and experts</li><li>Develop litigation strategy and assess exposure and risk</li><li>Handle discovery strategy and law-and-motion practice</li><li>Communicate directly with clients and insurers</li><li>Conduct legal research and prepare substantive memoranda</li><li>Participate in mediations, settlement negotiations, and trial preparation</li><li>Track and manage billable time accurately and consistently</li></ul><p><strong>Work Environment & Schedule</strong></p><ul><li>Remote-forward culture; most attorneys work primarily remotely</li><li>Unlimited PTO</li><li>Minimal overtime and sustainable workloads</li><li>Collaborative, modern culture with approachable leadership</li></ul>
We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in connecting individuals to essential services and resources through compassionate communication and efficient assistance. This is a Contract to permanent position that offers the opportunity to make a meaningful impact while growing professionally in a supportive work environment.<br><br>Responsibilities:<br>• Respond to incoming inquiries via phone, chat, or email, providing accurate information and referrals.<br>• Accurately document all client interactions in web-based systems to ensure seamless record-keeping.<br>• Stay informed about available services, resources, and procedures to effectively assist clients.<br>• Collaborate with internal teams to address client needs and deliver timely solutions.<br>• Maintain a high standard of professionalism and empathy in all communications.<br>• Utilize CRM tools and other software platforms to manage client information efficiently.<br>• Assist clients with billing inquiries, benefit functions, or other service-related questions.<br>• Operate call center systems such as Avaya CMS to manage and monitor call activities.<br>• Support continuous improvement efforts by identifying gaps or areas for enhancement in client services.
