We are looking for an experienced Billing Supervisor/Manager to oversee billing processes and office administration within a fast-paced managed service provider environment. This role requires a strong attention to detail and the ability to manage diverse billing models, while supporting organizational operations and enhancing efficiency. If you thrive in a dynamic setting and possess excellent organizational skills, this position is a great opportunity to contribute to a collaborative and growth-focused workplace.<br><br>Responsibilities:<br>• Manage and process various billing models, including subscription-based, hourly services, product-only, and project-based billing.<br>• Review and ensure accuracy of contracts, invoices, and service agreements to maintain proper billing practices.<br>• Reconcile accounts receivable and collaborate with technical and project teams to resolve discrepancies.<br>• Maintain organized records for audits and reporting, while tracking billing cycles to ensure timely processing.<br>• Oversee office administration tasks, such as supply management, vendor coordination, scheduling, and file organization.<br>• Assist leadership with administrative tasks, including creating reports and managing documentation.<br>• Identify opportunities for process improvements in billing and office operations.<br>• Support the onboarding of new clients onto billing platforms and ensure smooth transitions.<br>• Uphold confidentiality and accuracy in all billing and administrative matters.
We are looking for a meticulous Deductions Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing client deductions, analyzing trends, and ensuring accurate resolution of claims. This position is ideal for someone with a strong background in accounts receivable and a keen problem-solving mindset.<br><br>Responsibilities:<br>• Investigate and resolve client deductions, including promotional discounts, pricing discrepancies, shipping claims, rebates, freight charges, and product returns.<br>• Analyze trends in incoming deductions and propose actionable solutions to address recurring issues.<br>• Collaborate with internal teams to research and validate the legitimacy of client claims.<br>• Prioritize tasks efficiently to handle multiple responsibilities and make informed decisions.<br>• Work independently to ensure accurate and timely processing of deductions.<br>• Maintain clear and effective communication with clients and internal stakeholders.<br>• Utilize relevant systems to track and process deductions effectively.<br>• Perform additional duties and projects as assigned to support the accounts receivable department.
