<p>Robert Half has partnered with a dynamic organization in search of a Financial Controller on a short-term contract basis to join our team located in the Greater Philadelphia Region. As a Financial Controller, the role will be centered around Financial Reporting, Month End Close, and Payroll operations.</p><p><br></p><p>What you get to do every single day:</p><p>• Oversee and manage all aspects of financial reporting within the organization.</p><p>• Ensure the timely and accurate preparation of monthly, quarterly, and annual financial statements.</p><p>• Supervise the month-end close process and ensure it is completed accurately.</p><p>• Manage payroll functions, ensuring that all procedures are carried out efficiently and in compliance with regulatory requirements.</p><p>• Develop and implement financial control procedures and systems to enhance financial performance.</p><p>• Monitor financial details to ensure that legal requirements are met.</p><p>• Coordinate with external auditors and manage internal controls.</p><p>• Oversee budget preparation and financial planning processes.</p><p>• Manage and track the performance of invested assets in alignment with company's policies and investment strategy.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p><strong>Litigation Associate Attorney – Wilmington, DE (Law Firm)</strong></p><p><br></p><p>A premier law firm, recognized for its excellence in national litigation risk management, is seeking a talented Litigation Associate Attorney to join its dynamic team in downtown, Wilmington, DE. This firm is celebrated for its innovative approach to complex litigation, particularly in toxic tort defense, and offers a collaborative environment where attorneys can thrive professionally. The firm provides exceptional support, including advanced legal technology, a robust professional development program, and a commitment to diversity, equity, and inclusion. Working here means being part of a team that is not only focused on winning but also dedicated to making a positive impact on the legal profession and the broader community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Case Management</strong>: Lead the proactive management of toxic tort litigation cases, including asbestos, from inception through resolution, in both state and federal courts.</li><li><strong>Litigation Support</strong>: Draft pleadings, conduct comprehensive legal analysis, manage written discovery, and prepare dispositive motions.</li><li><strong>Client & Witness Interaction</strong>: Conduct depositions of key witnesses, maintain clear communication with clients, and collaborate effectively with paralegals and support staff.</li></ul><p><br></p>
<p>Robert Half is looking for a Senior Operations Specialist to join our client's team in the Philadelphia area. This Senior Operations Specialist role is crucial in ensuring the accurate management and reconciliation of client investment accounts, as well as supporting reporting processes. The position offers a dynamic environment where you will collaborate closely with internal teams and external vendors to maintain the integrity of financial operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee all activity in client accounts on our accounting and reporting system, including maturities and/or calls, periodic principal, and interest payments</li><li>Ensure appropriate allocation of other investment income such as dividends and expenses to client accounts</li><li>Monitor and post capital calls, redemptions, and distributions on alternative investments in client accounts</li><li>Collaborate with third-party vendors to ensure account and position reconciliation on investment positions, including non-marketable securities</li><li>Provide backup support to other departmental positions as necessary and assist the Operations team as requested</li><li>Perform daily operational duties, including monitoring position activity and ensuring accurate booking of transactions and activity</li><li>Reconcile Daily Transaction Reports of third-party custodians as needed</li><li>Retrieve, validate, and upload external source data into the system and reconcile that data</li><li>Ensure all trades are appropriately booked within the system and all positions are reconciled daily and/or weekly</li><li>Accurately book outgoing and incoming wire transfers and resolve reconciliation issues in real time.</li></ul><p><br></p>
We are looking for a motivated Product Manager to join our team in Philadelphia, Pennsylvania. In this long-term contract position, you will play a key role in shaping product strategies and driving their successful execution from concept to delivery. This role requires close collaboration with cross-functional teams and a strong focus on understanding customer needs to deliver impactful solutions.<br><br>Responsibilities:<br>• Define and document product requirements that align with customer needs and business objectives.<br>• Collaborate with cross-functional teams to ensure smooth product development and delivery.<br>• Analyze existing processes and identify opportunities for improvement to enhance customer experience.<br>• Conduct research to understand customer behaviors and translate findings into actionable product strategies.<br>• Manage the product lifecycle, from initial concept through launch and post-launch support.<br>• Dive into technical aspects of the product when necessary to provide clarity and direction.<br>• Work closely with stakeholders to ensure alignment on product vision and goals.<br>• Monitor product performance and gather feedback to drive continuous improvement.<br>• Develop innovative approaches to address customer challenges and improve satisfaction.
<p><strong>Overview:</strong></p><p>The Financial Planning Associate will work closely with advisors to support clients' wealth management and financial planning needs. This role involves managing account administration, preparing investment proposals, performance reviews, and delivering comprehensive financial planning materials.</p><p><strong>Core Responsibilities:</strong></p><ul><li>Assist in preparing monthly and quarterly performance reports.</li><li>Monitor and update client investment asset allocations.</li><li>Conduct research and due diligence on investment options, including mutual funds, ETFs, and alternative investments.</li><li>Prepare meeting materials for advisors and clients.</li><li>Assist with quarterly tax projections and review/prepare select income tax returns (e.g., Form 1040).</li><li>Support estate planning strategies and wealth transfer plans for clients.</li><li>Manage financial transaction requests and client account movements (e.g., wires, trades).</li></ul><p><br></p><p><strong>Skills:</strong></p><ul><li>Detail-oriented and organized with the ability to manage priorities effectively.</li><li>Strong communicator, with experience writing client communications and interacting with clients.</li><li>Self-motivated team player who reliably follows through on responsibilities.</li></ul><p><br></p>
<p>We are currently working with one of our international clients on their search for a Transportation Manager with strong knowledge of freight modes and transportation analytics. The Transportation Manager is responsible for planning, coordinating, and overseeing the efficient transportation of goods and materials. This role ensures timely delivery, cost control, regulatory compliance, and continuous improvement of transportation operations while maintaining strong relationships with carriers, drivers, and internal stakeholders. The ideal Transportation Manager for this role should have the ability to resolve delivery issues, service disruptions, and escalations in a timely manner.</p><p><br></p><p>Primary Duties</p><p>· Schedule and supervise shipments</p><p>· Collaborate with team members on best practices</p><p>· Assist with shipment investigations</p><p>· Monitor and manage budgets</p><p>· Coordinate routine repair services for required vehicles</p><p>· Resolve complaints and address inquiries</p><p>· Analyze and research cost effective shipping methods</p><p>· Ensure compliance with transportation regulations</p><p>· Provide training and mentoring</p>
<p>We are working on a confidential search for an Administrative Assistant with real estate/leasing expertise. This Administrative Assistant will maintain and update internal records, draft and distribute internal and external communications, prepare meeting materials, create event agendas, coordinate travel arrangements, draft tenant documents, cover the reception area as needed, and assist other staff with administrative tasks. The ideal Administrative Assistant will be essential in ensuring the smooth coordination of tenant communications, lease documentations, and all clerical requests.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Coordinate conference calls</p><p>· Prepare leasing reports/statements</p><p>· Calendar Management</p><p>· Benefits Administration</p><p>· Draft internal/external correspondence</p><p>· Point of contact for outside vendors</p><p>· Provide research as needed</p>
<p>We are looking for an experienced Tax Manager to join our team in Bethlehem, Pennsylvania. In this role, you will oversee tax return reviews, provide expert guidance to clients, and manage staff assignments to ensure timely and accurate tax preparation. This position offers the opportunity to work closely with ownership to enhance processes and deliver high-quality service to a diverse client base.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Perform final reviews and approvals for a portion of the firm's tax returns, sharing responsibilities with ownership, and prepare complex returns as needed.</p><p>• Communicate directly with clients through various channels to provide personalized and constructive tax advice for individuals, entities, and other client types.</p><p>• Collaborate with clients prior to year-end to identify projections and planning opportunities.</p><p>• Oversee staffing assignments for tax preparation, ensuring deadlines are met and workloads are effectively distributed.</p><p>• Work alongside ownership to establish a systematic approach for handling tax notices and examinations with thorough documentation.</p><p>• Contribute to the development and improvement of digital tax file processes, including checklists and lead sheets.</p>
<p>We are looking for a detail-oriented Bookkeeper to join our team in Lancaster, Pennsylvania. This is a long-term contract opportunity ideal for professionals who excel in managing financial records and ensuring accuracy in accounting processes. The role requires expertise in bookkeeping tasks, including overseeing invoices, reconciling accounts, and preparing financial reports.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day bookkeeping tasks such as tracking expenses, processing invoices, and maintaining accurate financial records.</p><p>• Handle accounts payable and receivable operations, ensuring timely payments and collections.</p><p>• Perform bank reconciliations to maintain accuracy in account balances and resolve discrepancies.</p><p>• Prepare monthly financial reports and assist in budgeting processes to support organizational goals.</p><p>• Monitor outstanding invoices and follow up to ensure timely resolution.</p><p>• Utilize accounting software, such as QuickBooks or Peachtree, to streamline financial operations.</p><p>• Support grant management activities by tracking funds and preparing related financial documents.</p><p>• Collaborate with external agencies to provide necessary financial reports and documentation.</p><p>• Ensure compliance with accounting principles and organizational policies in all financial transactions.</p><p>• Conduct occasional site visits to verify financial practices and ensure adherence to procedures.</p><p>If interested, please send resume on a word document to Jim.Kirk@Roberthalf com</p>
<p><strong>Senior Systems Engineer II</strong></p><p><strong>Location:</strong> Remote</p><p><strong>Start Date:</strong> January 12, 2026 (or upon clearance)</p><p><strong>Openings:</strong> 2</p><p><strong>Duration:</strong> 6 Months</p><p><strong>Travel:</strong> Limited, possible</p><p><br></p><p><strong>Important Requirements</strong></p><ul><li>Must obtain <strong>Public Trust security clearance</strong>.</li><li>Additional background screenings will be conducted upon acceptance.</li></ul><p><strong>Job Summary</strong></p><p>We are seeking a <strong>Senior Systems Engineer II</strong> to design, automate, and operate secure, reliable infrastructure at scale. This role emphasizes <strong>Infrastructure as Code (IaC)</strong> using <strong>Terraform</strong>, automation with <strong>Ansible</strong>, and orchestration via platforms like <strong>Spacelift</strong>. You will lead initiatives around platform security, CI/CD, and configuration/data hygiene, while producing documentation that elevates engineering standards across the organization.</p><p> <strong>Key Responsibilities</strong></p><ul><li><strong>Design & Build IaC:</strong> Own Terraform modules, state management, and environment baselines; implement policy-as-code and drift detection.</li><li><strong>Automate Operations:</strong> Use Ansible for image builds, patching, and configuration orchestration across Linux/Windows fleets.</li><li><strong>Secure the Platform:</strong> Integrate and operate secrets managers (Azure Key Vault, HashiCorp Vault); enforce least-privilege RBAC.</li><li><strong>CI/CD Ownership:</strong> Design and maintain pipelines in GitHub Actions and Azure DevOps, including multi-stage workflows and approvals.</li><li><strong>Reliability & Observability:</strong> Contribute to SLIs/SLOs, logging, metrics, alerting, and performance tuning.</li><li><strong>CMDB Stewardship:</strong> Maintain accurate service and dependency data; drive discovery and change traceability.</li><li><strong>Governance & Change:</strong> Participate in change control, incident response, and post-incident reviews; implement corrective actions via code.</li><li><strong>Documentation & Enablement:</strong> Create clear runbooks, diagrams, and guides; mentor engineers on IaC and operational best practices.</li><li><strong>Continuous Improvement:</strong> Identify and eliminate toil through automation; propose roadmap items for reliability and security.</li></ul>
<p>We are looking for a dedicated Property Administrator to join our clients team in Philadelphia, Pennsylvania on a contract basis. As part of the Real Estate & Property industry, this long-term contract position offers an exciting opportunity to support property management operations while delivering exceptional tenant services. The ideal candidate will bring strong administrative skills and a customer-focused mindset to ensure smooth daily operations and effective communication with tenants and stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Assist the Property Manager in overseeing daily operations and tenant-related tasks.</p><p>• Respond promptly to tenant inquiries, providing attentive and courteous support while addressing their needs.</p><p>• Coordinate and maintain property-related records, including utility accounts, contracts, and shared drive files.</p><p>• Manage administrative processes such as work orders, service requests, rent payments, and vendor compliance documentation.</p><p>• Support the preparation of regular reports, budgets, and tenant correspondence.</p><p>• Facilitate service contract bids and maintain detailed summaries of portfolio contracts.</p><p>• Collaborate with vendors, contractors, and tenants to foster positive relationships and ensure property standards are met.</p><p>• Help organize tenant events and maintain communication to enhance tenant satisfaction.</p><p>• Ensure compliance with lease agreements and assist with tasks related to license agreements.</p><p>• Perform other administrative duties as required to support efficient property management.</p>
We are looking for a skilled Cloud System Administrator to join our team in West Chester, Pennsylvania. In this role, you will take ownership of managing and optimizing cloud-based platforms, ensuring security and efficiency across the organization's SaaS applications. You will be responsible for implementing best practices, addressing vulnerabilities, and supporting the adoption of new technologies.<br><br>Responsibilities:<br>• Evaluate and select new SaaS applications that meet organizational needs.<br>• Configure and enhance existing SaaS platforms to align with business objectives.<br>• Develop and maintain comprehensive documentation, including IT policies and technical manuals.<br>• Monitor and strengthen security measures across the SaaS portfolio, addressing vulnerabilities promptly.<br>• Manage identity and access governance, including Privileged Identity Management and Conditional Access policies.<br>• Implement and maintain authentication protocols such as OAuth and Azure-based services.<br>• Administer Windows 365 Cloud PC environments to support remote workforce operations.<br>• Troubleshoot and resolve authentication and platform-related issues.<br>• Collaborate with internal teams and external vendors to drive technology projects from planning through execution.<br>• Provide on-call support and ensure all processes adhere to company security standards.
We are looking for a detail-oriented Estate Administrative Assistant to join our legal team in Allentown, Pennsylvania. In this role, you will provide essential support for estate and trust administration processes, ensuring smooth operations and excellent client service. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Prepare, revise, and format legal documents and correspondence related to estates and trusts.<br>• Maintain accurate client files and records, ensuring all information is up-to-date and organized.<br>• Monitor deadlines and manage calendars for attorneys and paralegals to ensure timely completion of tasks.<br>• Handle billing processes, including time entry and tracking expenses.<br>• Facilitate communication with clients, courts, and financial institutions to address inquiries and resolve issues.<br>• Assist with estate and trust administration tasks, including gathering necessary documents and conducting follow-ups.
We are looking for a dedicated Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This long-term contract position offers the opportunity to provide essential technical support to ensure smooth operations within a university environment. The ideal candidate will have a strong understanding of desktop hardware, software, and printer troubleshooting, along with experience in network support.<br><br>Responsibilities:<br>• Perform routine checks to ensure printers are online, fully functional, and stocked with paper.<br>• Troubleshoot printer issues, including network connectivity and operational errors, to minimize downtime.<br>• Deploy replacement printers and hardware as needed to maintain seamless functionality.<br>• Manage paper deliveries and shipments on a regular basis to ensure adequate supply.<br>• Utilize ticketing systems such as Zendesk and Halo to track and resolve technical support requests.<br>• Support endpoint management tools like BigFix and Jamf Pro to ensure system compliance and performance.<br>• Assist with desktop imaging and setup for both Windows and Mac OS environments.<br>• Conduct basic hardware and network troubleshooting to resolve user issues.<br>• Collaborate with the team to ensure timely support during peak usage periods.<br>• Provide proactive maintenance and updates for Ricoh printers and other hardware devices.
<p>We are looking for a meticulous and organized Mailroom Clerk to join a team in Wilmington NT, Delaware. This position is a Contract to permanent opportunity with a property management group. The ideal candidate will play a key role in handling incoming and outgoing mail, ensuring smooth delivery processes, and maintaining accurate tracking records.</p><p><br></p><p>Responsibilities:</p><p>• Log incoming courier packages and other items into the organization's internal tracking system.</p><p>• Deliver packages promptly to the correct recipients, ensuring urgent items are prioritized.</p><p>• Provide status updates on package deliveries and supply proof of delivery confirmations upon request.</p><p>• Prepare outgoing mail for collection, including necessary documentation for pickups.</p><p>• Receive, process, and distribute incoming and outgoing courier packages efficiently.</p><p>• Manage interoffice pouch services for mail sent between the company's global locations.</p><p>• Sort mail accurately and ensure it is ready for scheduled rounds.</p><p>• Collaborate with team members to maintain seamless mailroom operations.</p><p>• Respond to inquiries related to mail delivery and provide excellent customer service.</p><p>• Maintain a clean and organized mailroom environment.</p>
<p>Grow your financial career as a Staff Accountant with on of our thriving companies! The responsibilities for this Staff Accountant role consist of handling general accounting operations such as assisting with accounts payable/receivable activities, reviewing general ledger accounts, preparing financial reports, assisting with financial research, maintaining internal controls, overseeing the inventory catalog, providing customer service as needed and collaborating with financial and executive leadership. The ideal candidate for this role should have possessed great day-to-day accounting abilities in compliance with legal industry standards and firm policies. We are looking for someone with strong problem-solving skills and can maintain accurate financial records and contribute to the overall financial health of the firm.</p><p><br></p><p>Everyday Responsibilities</p><p>· Prepare journal entries, general ledger reconciliations and account analysis</p><p>· Assist with daily accounting functions</p><p>· Reconcile and monitor collection accounts</p><p>· Ensure compliance with applicable standards (GAAP)</p><p>· Reconcile bank statements and financial accounts</p><p>· Monitor the record keeping system</p><p>· Prepare daily credit card transactions</p><p>· Assist with audits and provide supporting documentation needed</p>
<p>Financial Services company located in the Main Line area is looking to add a driven Tax Accountant to their finance department. The Tax Accountant will be responsible for preparing and supporting federal, state, and local tax filings while ensuring compliance with applicable tax laws and regulations. In this role you will assist with tax planning and analysis, tax research projects, prepare sales and use, property, payroll, and other indirect tax filings, reconcile tax related balance accounts, assist with tax notices, audits, and examinations, analyze the fixed asset ledger, and assist with month-end and year-end activities. The ideal Tax Accountant should have proven knowledge of partnership/corporations/individual tax compliance/agreements, federal withholding rules, state and local compliance, and international provisions inclusive of CFC/PFIC rules and regulations.</p><p> </p><p>What you get to do daily</p><p>· Review federal, state, and local tax returns</p><p>· Ensure compliance with tax laws</p><p>· Oversee tax calendars for compliance</p><p>· Create tax strategies</p><p>· Generate tax projections and analysis</p><p>· Review complex tax returns</p><p>· Analyze tax account reconciliations</p><p>· Assist with investor inquiries</p><p>· Identify tax discrepancies</p><p>· Implement best practices</p><p>· Maintain positive client relationships</p>
<p>Robert Half has teamed up with a Real Estate firm on their search for a Senior Accountant who can assist with the financial future of the company. This Senior Accountant will be responsible for maintaining accurate financial reports, credit card reconciliation, preparing financial statements, assisting the month end close process, analyzing financial data, processing client billings, and ensuring compliance with relevant accounting standards and regulations. The successful candidate for this role will have excellent leadership abilities, sharp analytical skills, command of the month end process, excellent time management experience, and strong written and verbal communication skills.</p><p> </p><p><strong>Major Responsibilities</strong></p><p>· Implement revenue generating control systems</p><p>· Process accounts payable/receivable transactions</p><p>· Data Analysis & Reporting</p><p>· Balance Sheet Reconciliations</p><p>· Process vendor payments via ACH</p><p>· Monitor and document travel expenses</p><p>· Oversee the month end close process</p><p>· Prepare financial reports</p><p>· Consolidating financial statements</p><p>· Ensure compliance with GAAP</p>
<p>Reputable, services company seeks an Inventory Controller with demonstrated history of process improvement and creating efficiencies. In this role, the Inventory Controller will monitor and evaluate inventories, oversee the month end closing process, assist with budgeting and forecasting, prepare monthly journal entries, maintain internal controls, analyze cost variances, and manage the cost auditing process. This candidate will ensure department goals are met, cost is reduced and overall improvement of profitability.</p><p><br></p><p>How you will make an impact</p><p>· Collect and analyze operational cost data</p><p>· Maintain cost accounting procedures</p><p>· Analyze production cost</p><p>· Set standard costs of goods</p><p>· Administer cost accounting principles</p><p>· Prepare production reports</p><p>· Assist with month-end cost accounting close</p><p>· Prepare estimates of costs</p><p>· Coordinate with operations on forecasting</p><p>· Resolve cost inaccuracies</p>
<p>We are looking for a highly skilled Executive Assistant to support a Vice President within a prestigious university located in the Greater Philadelphia Region. This is a Contract position requiring exceptional organizational and communication abilities to manage schedules, facilitate meetings, and oversee administrative tasks. The ideal Executive Assistant candidate will thrive in a fast-paced environment and demonstrate proficiency when interacting with internal and external stakeholders.</p><p><br></p><p>What you get to do every single day:</p><p>• Manage the Vice President's calendar by scheduling and prioritizing meetings, coordinating travel plans, and preparing materials such as agendas and minutes.</p><p>• Act as a liaison by addressing inquiries from internal and external contacts, providing information, and directing communications appropriately.</p><p>• Draft, review, and proofread correspondence and documents on behalf of the Vice President to ensure accuracy.</p><p>• Organize and facilitate divisional activities, including compiling and distributing necessary information or requests.</p><p>• Assist in preparing agendas and materials for board meetings and various committee discussions.</p><p>• Process and monitor administrative documents, including forms, records, and reports related to divisional operations.</p><p>• Oversee budgetary tasks such as monitoring expenditures, managing purchase orders, and preparing expense reports and invoices.</p><p>• Ensure smooth execution of travel arrangements, including booking transportation and accommodations.</p><p>• Coordinate logistics for executive-level meetings to guarantee seamless operations.</p><p>• Maintain thorough documentation and records to support efficient administrative processes.</p>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Reading, Pennsylvania. In this long-term contract position, you will play a key role in managing financial transactions, maintaining accurate records, and ensuring the efficient processing of accounts payable and receivable. This is an excellent opportunity for individuals with strong organizational skills and proficiency in Excel.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable and accounts payable transactions accurately and promptly.</p><p>• Perform data entry tasks to maintain up-to-date and precise financial records.</p><p>• Utilize Excel to create and maintain spreadsheets, applying formulas for calculations and analysis.</p><p>• Reconcile discrepancies in financial records and resolve payment issues.</p><p>• Collaborate with team members to ensure timely invoicing and payment processing.</p><p>• Monitor and report on outstanding balances and payment statuses.</p><p>• Maintain compliance with financial policies and regulations.</p><p>• Assist with general accounting tasks to support the department’s operations.</p><p>• Communicate effectively with clients and vendors to address inquiries related to billing and payments.</p><p>If interested, please send resume on a word document to Jim.Kirk@Roberthalf com</p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
We are looking for an experienced VP/Director of Finance to join a leading B2B SaaS company located in Chesterbrook, Pennsylvania. This role offers an exciting opportunity to lead financial planning and analysis efforts while driving key business decisions within a dynamic industry. As a Contract to permanent position, it provides the potential for long-term contribution and growth within the organization.<br><br>Responsibilities:<br>• Oversee financial planning and analysis processes, ensuring alignment with business goals and industry standards.<br>• Develop and manage annual budgets, revenue forecasts, and cash flow projections to support strategic initiatives.<br>• Lead and mentor a team of five direct reports and over 25 indirect reports, fostering collaboration and growth focused on attention to detail.<br>• Drive accurate financial reporting and enforce compliance with revenue recognition standards, particularly in SaaS environments.<br>• Utilize expertise in annually recurring revenue modeling to guide business strategies and optimize performance.<br>• Implement and refine budget processes, ensuring efficiency and accuracy across all financial operations.<br>• Monitor company revenue trends and provide actionable insights to support decision-making and growth.<br>• Collaborate with cross-functional teams to improve financial systems and processes, including Adaptive Planning.<br>• Evaluate and manage month-end close activities to ensure timely and accurate reporting.<br>• Provide leadership in generating annual reports and renewals that reflect organizational achievements and goals.
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
