We are looking for a Customer Service Representative to support a busy beverage operation in Riverside, Missouri. This is a Contract position focused on delivering responsive service, assisting customers by phone, and entering orders accurately. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage a steady flow of inbound and outbound customer interactions effectively.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, detail-oriented support for product, order, and service-related questions.<br>• Place outbound calls as needed to follow up on requests, confirm details, and maintain strong customer communication.<br>• Enter customer orders carefully and verify information to help ensure timely and accurate processing.<br>• Address customer concerns with a solution-oriented approach while maintaining a positive service experience.<br>• Document call details, order updates, and customer interactions clearly within the appropriate systems.<br>• Work closely with internal teams to share relevant customer information and support efficient issue resolution.<br>• Manage multiple service tasks throughout the day while maintaining accuracy, courtesy, and attention to detail.