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9 results for Customer Service in Kansas City, MO

Accounts Receivable Clerk

Raymore, MO
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are looking for an Accounts Receivable Clerk to support billing, payment application, and account follow-up activities for a busy finance team. This long-term contract position is ideal for someone who combines strong customer service skills with accuracy, sound judgment, and a clear understanding of receivables processes. The role focuses on maintaining account integrity, resolving payment issues, and ensuring daily transactions are handled in line with established procedures and compliance expectations. Responsibilities: • Process incoming payments, post cash activity accurately, and apply funds to the correct customer accounts in a timely manner. • Review account balances, investigate discrepancies, and take appropriate action to resolve billing or payment variances. • Communicate with customers regarding open balances, disputed items, and payment status while providing attentive service. • Support collection efforts by following documented procedures, tracking follow-up activity, and maintaining detailed account notes. • Handle check processing and related documentation with close attention to internal controls and financial accuracy. • Conduct research and analysis on account issues to identify root causes and recommend practical resolution steps. • Maintain records, templates, and standard operating documents to promote consistency across receivables activities. • Partner with internal teams on credit-related questions, customer account reviews, and process compliance matters.
2026-08-05T15:18:46Z

Office Services Associate

Kansas City, KS
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are looking for a dependable Office Services Associate to support daily administrative and document service operations in Kansas City, Kansas. This is a Long-term Contract position for someone who enjoys a hands-on office environment and can deliver consistent service across copy, mail, scanning, and general workplace support tasks. The role is well suited to someone who is detail oriented, with strong interpersonal skills, sound judgment, and the flexibility to assist with conference room upkeep, supply restocking, and other office service needs as they arise. Responsibilities: • Manage incoming office service requests by reviewing instructions, confirming job details, and recording work accurately before processing. • Complete copy, scanning, mail, and document intake assignments in line with established service standards and client expectations. • Organize tasks based on urgency and turnaround requirements to ensure materials are produced and delivered on schedule. • Communicate promptly with supervisors or client contacts when deadlines shift, instructions are unclear, or service issues need attention. • Perform routine quality checks on completed work to verify accuracy, presentation, and completeness before distribution. • Support basic equipment upkeep by loading paper, toner, and other supplies while identifying and addressing minor machine issues. • Assist with conference room tidiness, office replenishment, and related hospitality or reception support as needed. • Handle documents and materials with discretion while following site policies, safety practices, and cost-conscious use of equipment and supplies.
2026-08-05T16:04:24Z

Learning Management Support

Mission, KS
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Learning Management Support specialist to help maintain and improve digital learning content across multiple learning platforms. This long-term contract position is ideal for someone who enjoys combining technical troubleshooting, data accuracy, and project coordination to support a high-quality learner experience. The person in this role will work across course deployment, issue resolution, reporting, and cross-functional communication while helping ensure training materials remain accessible and effective. Responsibilities: • Oversee the upload, configuration, and validation of course materials across internal and third-party learning management systems to confirm content functions correctly. • Investigate platform and course-related issues, document findings, and follow problems through resolution while maintaining clear records for future reference. • Review performance patterns and recurring support cases to identify opportunities to strengthen course reliability and reduce repeat issues. • Test updates and corrective changes within learning environments to verify that technical problems have been resolved successfully. • Coordinate incoming requests from multiple teams, organize priorities, and help keep deliverables on schedule across concurrent projects. • Prepare reports, maintain progress archives, and update customer-facing tools with accurate course and support information. • Contribute technical insight during client or internal discussions by explaining system behavior, support needs, and recommended next steps. • Support product or software release activities by assisting with rollout tasks and communicating relevant updates to end users. • Develop structured learning plans and curriculum materials for learners at a range of experience levels, including leadership audiences. • Apply established procedures and security standards to protect the integrity of systems, course assets, and related support processes.
2026-07-28T15:33:51Z

Accounting Clerk

Lee's Summit, MO
onsite
Permanent / Full Time
60000.00 - 62000.00 USD / Yearly
We are looking for an Accounting Clerk to support operational and financial oversight across multiple managed properties in Lee's Summit, Missouri. This role blends day-to-day accounting knowledge with location-level coordination, helping ensure occupancy performance, rent activity, and site standards are consistently monitored. The ideal candidate brings a service-minded approach, works well with multiple stakeholders, and stays organized while managing recurring deadlines and occasional travel. Responsibilities: • Monitor financial and operational activity across several property locations to help ensure compliance with established standards and expectations. • Review occupancy trends and rent collection results, escalating concerns and supporting follow-up actions when performance issues arise. • Provide oversight of site conditions by coordinating with on-location teams and confirming that properties are being maintained appropriately. • Support accounting-related tasks such as invoice handling, data entry, accounts payable, and accounts receivable processing as needed. • Use QuickBooks and related systems to maintain accurate records, reconcile information, and assist with reporting activities. • Travel periodically to assigned locations, including a regular monthly visit to a designated site, to verify operations and strengthen local coordination. • Collaborate with property staff and internal partners to reinforce procedures, answer questions, and promote consistent execution across locations. • Track deadlines carefully and prepare documentation with a high level of accuracy to support audits, reviews, and ongoing oversight.
2026-07-15T20:43:50Z

Enterprise Applications Service Manager

Desoto, KS
onsite
Permanent / Full Time
100000.00 - 110000.00 USD / Yearly
Position: Enterprise Applications Service Manager Location: Near Overland Park KS area -- Hybrid weekly Salary: $110,000 base + bonus + benefits *** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. *** Enterprise Applications Service Manager Join a global manufacturing organization undergoing significant technology transformation. We are seeking a hands-on, customer-focused Enterprise Applications Service Manager to lead support operations, drive continuous improvement, and serve as the key escalation point for critical business applications and ERP services. What You'll Do • Lead enterprise application and ERP support services within a global environment. • Manage escalations, service delivery performance, and strategic vendor relationships. • Drive process improvements, automation initiatives, and operational efficiencies. • Coordinate application updates, releases, and change management activities. • Partner with business and IT leaders to enhance service quality and user experience. • Establish and promote best practices for service management and continuous improvement. What We're Looking For • 5+ years of experience in IT Service Management, Service Delivery, Application Support, or related leadership roles. • Experience supporting ERP and enterprise business applications in a complex organization. • Strong vendor management, stakeholder engagement, and problem-solving skills. • Proven success improving processes, reducing operational inefficiencies, and driving automation. • Excellent communication and influence skills across technical and business teams. • Manufacturing industry experience is a plus. • Oracle Fusion experience is beneficial but not required. Why Join? • High-impact role supporting global business operations. • Opportunity to lead service excellence and continuous improvement initiatives. • Flexible hybrid or remote work arrangement. • Competitive compensation, bonus potential, and strong career growth opportunities. If you're passionate about service delivery, operational excellence, and driving meaningful business improvements, we'd love to hear from you. *** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. Also, you may contact me at 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
2026-07-10T00:51:36Z

Learning & Development Trainer

Overland Park, KS
onsite
Temporary / Contract
33.00 - 35.00 USD / Hourly
We are looking for a Learning & Development Trainer to support training programs for employees, customers, and merchant partners in Overland Park, Kansas. This Long-term Contract position focuses on designing engaging learning experiences, leading instructor-led sessions, and maintaining clear documentation that helps users work confidently with business systems. The role also partners with cross-functional teams to strengthen onboarding, process education, and ongoing skill development through practical and well-structured training solutions. Responsibilities:• Design and deliver training programs for internal teams, customers, and merchant users who rely on company systems and tools.• Develop, revise, and organize learning materials such as guides, reference documents, policies, procedures, and forms to keep training content accurate and useful.• Facilitate instructor-led sessions and respond to additional requests for live systems training as business needs arise.• Support learners as a coach and trusted resource, providing clear guidance and encouragement throughout the training process.• Lead learning initiatives by assessing training needs and building solutions for onboarding, software education, leadership development, organizational effectiveness, and process improvement.• Administer training operations by preparing materials, coordinating resources, tracking participation, and maintaining computerized learning records.• Establish and maintain knowledge resources, including support for the Service Cloud knowledgebase and other training tools.• Measure training effectiveness through job and task analysis, course validation, and pre- and post-training evaluations to confirm performance improvement.• Partner with Customer Support and cross-functional teams to help design, test, and implement system updates that improve operational efficiency.
2026-07-30T20:08:52Z

Billing Coordinator

Overland Park, KS
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
Billing Coordinator – Overland Park, KS or Kansas City, MOA well-established, mid-sized law firm is seeking an experienced Billing Coordinator to join its team in Overland Park, KS or Kansas City, MO. This role is critical to the firm’s billing and collections operations and requires strong attention to detail, customer service skills, and the ability to manage multiple priorities in a fast-paced legal environment. Position OverviewThe Billing Coordinator provides billing, collections, and client account support to attorneys and internal teams. This position requires accuracy, initiative, and the ability to communicate effectively with attorneys, clients, and firm leadership while maintaining strict confidentiality. Key Responsibilities<ul><li>Perform data entry and client file management, including conflict checks, opening and maintaining client files, and scanning/uploading materials into the firm’s document management system</li><li>Generate client prebills using legal billing software; collaborate with attorneys to ensure accuracy prior to final invoice submission and make revisions as needed</li><li>Communicate with clients by phone, email, and mail regarding billing questions and collections efforts</li><li>Process and post client payments in compliance with IOLTA trust accounting rules</li><li>Monitor and report accounts receivable status to attorneys and management, including monthly meetings, report generation, and preparation of collections correspondence and calls</li><li>Assist with additional billing and administrative tasks as assigned</li></ul>
2026-07-23T20:43:45Z

Workplace Experience Ambassador 4

Kansas City, MO
remote
Temporary / Contract
26.00 - 28.00 USD / Hourly
We are looking for a Workplace Experience Ambassador 4 to support a detail-oriented and welcoming onsite environment. This is a contract position suited for someone who brings strong hospitality instincts, excellent service judgment, and a proactive approach to workplace support. In this role, you will help maintain front-of-house operations, monitor shared spaces, and coordinate day-to-day workplace needs to create a positive experience for employees and visitors. Responsibilities: • Welcome employees, guests, and vendors while delivering a high standard of service at the front of house. • Respond to workplace questions and requests, routing issues to the appropriate teams for timely follow-up. • Prepare meeting rooms and event spaces by arranging furniture, signage, and basic equipment based on scheduled needs. • Replenish supplies in shared areas such as printer stations and breakrooms to keep spaces fully stocked and presentable. • Walk occupied areas regularly, especially during busy periods, to identify service or facility concerns before they escalate. • Partner closely with facilities and engineering contacts by reporting maintenance or environment issues that require attention. • Build positive relationships with occupants to understand workplace needs and help support overall satisfaction. • Provide coverage across reception and related workplace support functions as needed, while assisting with additional site tasks assigned by leadership.
2026-07-13T16:03:50Z

Infor Facts PrX 9.0

Topeka, KS
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced ERP/CRM consultant to support a retail organization in Topeka, Kansas with the optimization of its Infor environment. This Long-term Contract position focuses on evaluating current data intake methods, clarifying core workflows across multiple business entities, and designing a more efficient approach for bringing customer data into Infor Facts. The ideal candidate will combine application architecture expertise with strong process documentation skills and a practical mindset for improving manual operations. Responsibilities: • Assess the existing Infor Facts setup used across three retail businesses and identify opportunities to simplify and strengthen data handling practices. • Partner with the internal IT lead to review how customer-supplied data is received, transformed, and entered into the ERP platform. • Analyze current manual upload activities and define a scalable architecture for a more efficient ingestion process. • Document business-critical workflows, system dependencies, and process gaps to create a clear operational baseline. • Design recommendations for automating data reconfiguration and import routines within the current application landscape. • Provide architectural guidance on how the platform can better support ongoing retail operations and future functional enhancements. • Translate business and technical needs into practical solutions that improve reliability, consistency, and visibility. • Collaborate with stakeholders to prioritize improvements and establish a roadmap for sustainable process optimization.
2026-07-24T13:18:44Z