<p>We are seeking a motivated <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support to end-users. The ideal candidate will have strong experience with Windows environments, Active Directory, PC builds, and ticketing systems. This role requires a proactive problem-solver who can balance technical expertise with excellent customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first- and second-level support for end-users in a Windows environment.</li><li>Manage <strong>Active Directory</strong>, including user account setup, password resets, and group policy updates.</li><li>Perform <strong>PC builds, imaging, and deployment</strong> of new hardware.</li><li>Troubleshoot hardware, software, and network-related issues in a timely manner.</li><li>Log, track, and resolve issues using a <strong>ticketing system</strong> (Avanti experience a plus).</li><li>Document troubleshooting steps, processes, and solutions for knowledge-sharing.</li><li>Collaborate with team members to escalate complex issues and ensure resolutions.</li><li>Support IT projects, upgrades, and rollouts as needed.</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
<p>We are looking for a dedicated Help Desk Technician to provide exceptional technical support and customer service for end-users in Jacksonville, Florida. As part of this long-term contract position, you will play a pivotal role in resolving IT issues, managing user accounts, and ensuring smooth operations for Windows-based systems. This opportunity is ideal for individuals with a strong foundation in IT support and a proactive approach to problem-solving.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide timely technical support for software, hardware, and network-related issues.</li><li>Administer and maintain Active Directory, including user account creation and updates.</li><li>Support and optimize Windows 10 systems to ensure performance and security.</li><li>Accurately document and manage support requests using the help desk ticketing system.</li><li>Collaborate with IT team members to identify and resolve recurring technical issues.</li><li>Educate users on best practices and procedures to improve system efficiency.</li><li>Perform routine system maintenance and updates to ensure infrastructure reliability.</li><li>Conduct initial troubleshooting and escalate complex issues to appropriate support levels.</li><li>Adhere to company policies and security standards in all technical operations.</li></ul><p><br></p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
<p>Hardware Service Technician</p><p>We're looking for a skilled <strong>Hardware Service Technician</strong> to join our team on a <strong>Contract-to-Permanent</strong> basis in <strong>Jacksonville, Florida</strong>. In this role, you'll be responsible for maintaining, repairing, and ensuring the functionality of a variety of hardware systems, including <strong>access controls, audio video (AV), and integrated systems</strong>. You'll provide exceptional support to customers, leveraging your ability to troubleshoot, communicate effectively, and adapt to diverse technical challenges.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist customers in understanding and effectively using hardware systems, including <strong>access control, AV, and integrated solutions</strong>, through clear communication and guidance.</li><li>Perform routine on-site maintenance tasks to ensure all systems are operating at optimal levels.</li><li>Diagnose and repair hardware issues, including identifying and replacing defective components, with a focus on <strong>access controls, AV, and integrated systems</strong>.</li><li>Verify that all systems and components are properly installed, tested, and documented prior to final acceptance.</li><li>Maintain accurate records of service activities, including hours worked, parts used, and tasks completed.</li><li>Ensure effective communication with customers, dispatchers, and the Service Manager to provide seamless service.</li><li>Properly maintain and care for company-assigned vehicles, ensuring they remain clean and in compliance with safety standards.</li><li>Participate in on-call rotations and respond to after-hours service calls as scheduled.</li><li>Train new service team members on hardware products and maintenance techniques.</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are seeking a <strong>Cloud Systems Administrator</strong> with strong experience in hybrid and cloud-first environments. The ideal candidate will manage and optimize cloud-based infrastructure while ensuring seamless integration with on-premises systems. You’ll play a critical role in maintaining secure, scalable, and resilient platforms that support business operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support cloud environments (Azure, AWS, or GCP), including compute, storage, and identity services.</li><li>Implement and manage hybrid infrastructure, connecting on-prem systems with cloud solutions.</li><li>Maintain Active Directory, Azure AD, and identity management services.</li><li>Automate provisioning, monitoring, and scaling using scripting tools (PowerShell, Bash, or Python).</li><li>Ensure system reliability through monitoring, patching, and disaster recovery planning.</li><li>Apply security best practices, including IAM policies, RBAC, encryption, and compliance standards.</li><li>Collaborate with DevOps, networking, and security teams to support modern deployments.</li><li>Maintain detailed documentation of configurations, processes, and architectural designs.</li></ul><p><br></p>
<p><strong>🚀 Ready to Lead Finance in a Fast-Moving, Growth-Focused Environment?</strong></p><p>An innovative and expanding architecture + engineering firm is seeking a Manager of Accounting Operations & M& A to take charge of financial operations and play a key role in strategic acquisitions. If you're a CPA with a passion for data-driven decision-making and thrive in dynamic environments, this is your chance to make a real impact.</p><p><br></p><p><strong>🔍 What You’ll Be Doing:</strong></p><ul><li>Oversee core accounting functions and ensure smooth day-to-day operations.</li><li>Partner with leadership on acquisition strategy, due diligence, and integration.</li><li>Build and refine financial reporting tools to support executive and investor needs.</li><li>Leverage ERP systems (Deltek experience is a big plus!) to streamline processes.</li><li>Analyze financial data to uncover trends, risks, and opportunities.</li><li>Collaborate with internal teams and external partners in a private equity-backed setting.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Application Support Analyst</strong> to provide advanced technical support and expertise for mission-critical business applications. In this role, you will act as a key liaison between IT, business stakeholders, and third-party vendors, ensuring applications remain reliable, secure, and optimized for business performance. The ideal candidate is a problem-solver with strong communication skills and the ability to lead incident response, root cause analysis, and continuous improvement initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary escalation point for complex application issues and incidents.</li><li>Troubleshoot and resolve application errors, performance bottlenecks, and integration issues.</li><li>Monitor application health, uptime, and performance using advanced monitoring tools.</li><li>Partner with development, infrastructure, and database teams to ensure seamless deployments and upgrades.</li><li>Conduct root cause analysis (RCA) and implement long-term corrective measures.</li><li>Maintain application configuration, user access, and security compliance.</li><li>Document support procedures, known issues, and solutions for knowledge sharing.</li><li>Mentor junior analysts and provide technical guidance for critical incidents.</li><li>Collaborate with vendors for patching, enhancements, and SLA management.</li></ul><p><br></p>
<p>We’re looking for a hands-on, versatile <strong>Network & Systems Administrator</strong> with strong virtualization and networking experience to join our growing team. This role is ideal for a well-rounded IT professional eager to work across a broad range of technologies in a dynamic environment.</p><p><br></p><p>You'll be responsible for designing, building, and maintaining core infrastructure — with a particular focus on <strong>VMware virtualization</strong>, <strong>networking fundamentals</strong>, and <strong>enterprise storage systems</strong>. If you're comfortable spinning up virtual servers from the ground up, assigning vCPUs and virtual networks, managing firewalls, and ensuring storage performance and availability — we want to talk to you.</p><p>W</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Set up, configure, and manage virtualized server environments (VMware).</li><li>Build and maintain virtual and physical servers, assigning virtual CPUs and configuring virtual networking.</li><li>Install, configure, and support firewalls, routers, switches, and VPNs.</li><li>Troubleshoot and manage LAN/WAN/SD-WAN infrastructure and IP addressing/subnetting.</li><li>Provide Tier 3 technical support and system troubleshooting across hardware, applications, and office equipment.</li><li>Administer and maintain SAN, NAS, and DAS storage systems.</li><li>Manage and support authentication systems like Active Directory, Okta, and RADIUS.</li><li>Monitor and maintain security systems including firewalls, antivirus, and intrusion detection.</li><li>Oversee system backups, disaster recovery, and business continuity processes.</li><li>Ensure infrastructure compliance with HIPAA, PCI, and internal security standards.</li><li>Support and manage Microsoft 365, Azure AD, and Entra environments.</li><li>Collaborate with vendors for technology procurement and implementation.</li><li>Stay current with emerging technologies, vulnerabilities, and best practices.</li></ul>
<p>We are seeking a <strong>Tier 2 Help Desk Analyst</strong> to join our growing IT support team. In this role, you’ll be the escalation point for Tier 1 technicians, providing advanced technical support and troubleshooting for hardware, software, and network-related issues. This is an excellent opportunity for someone looking to deepen their IT expertise and grow into systems or network administration.</p><p>Key Responsibilities</p><ul><li>Act as the primary point of escalation for Tier 1 support issues, ensuring timely resolution.</li><li>Troubleshoot and resolve issues related to Windows/Mac OS, Active Directory, Microsoft 365, VPN, and basic networking.</li><li>Manage service tickets in [ServiceNow/Jira/other ITSM tool], maintaining SLAs and clear documentation.</li><li>Support end-users with software installations, hardware setups, and system configurations.</li><li>Perform account management tasks including password resets, permissions, and group policy troubleshooting.</li><li>Collaborate with Tier 3/Infrastructure teams to escalate complex issues and contribute to root cause analysis.</li><li>Create and maintain technical documentation, knowledge base articles, and user guides.</li></ul><p><br></p>
<p>We are looking for a motivated and detail-oriented individual to join our team as a Social Media Specialist in Neptune Beach, Florida. This part-time position is contract-to-hire. This position offers an excellent opportunity to showcase your skills in administrative tasks and social media management while contributing to the success of our organization. If you are adaptable and eager to take on diverse responsibilities, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Perform a variety of administrative tasks, including organizing files, scheduling appointments, and managing correspondence.</p><p>• Utilize conditional formatting and other tools to create and maintain organized spreadsheets.</p><p>• Support corporate social media initiatives by developing engaging content and monitoring online channels.</p><p>• Plan and execute social media campaigns to enhance brand visibility and engagement.</p><p>• Analyze social media trends and provide strategic recommendations to optimize online presence.</p><p>• Design graphics and visuals for social media posts to maintain a cohesive brand image.</p><p>• Manage multiple social media accounts, ensuring timely updates and interaction with followers.</p><p>• Collaborate with team members to align social media strategies with overall marketing goals.</p><p>• Monitor the performance of social media tools and adjust strategies to improve effectiveness.</p><p>• Stay up-to-date on emerging social media platforms and tools to maintain a competitive edge.</p>
<p>We are looking for an experienced Help Desk Analyst II to join our team in Denver, Colorado. In this role, you will provide critical IT support to a fast-paced and collaborative team environment, ensuring smooth operations for approximately 1,900 associates. This is a long-term contract opportunity that requires a hands-on approach to troubleshooting, problem-solving, and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve incoming IT support tickets using Freshservice, ensuring timely and effective solutions.</p><p>• Facilitate "Express Lane" support sessions to assist employees with urgent technical issues.</p><p>• Diagnose and troubleshoot hardware and software problems across Windows and iOS platforms.</p><p>• Coordinate with vendors to handle hardware shipments and returns, such as empty box requests.</p><p>• Manage employee onboarding and offboarding processes, including PC refreshes and exit procedures.</p><p>• Install software and resolve issues related to error codes and compatibility.</p><p>• Provide support for ongoing hardware refresh initiatives to optimize system performance.</p><p>• Collaborate with a team of five to handle a daily workload of 80–120 tickets, maintaining a communicative and cooperative work environment.</p><p>• Occasionally travel for training and regional support as required, ensuring seamless IT operations across locations.</p>
<p><strong>About the Role:</strong></p><p> We are seeking a skilled and proactive <strong>Network Administrator</strong> to join our IT team. This individual will be responsible for managing, maintaining, and optimizing our network infrastructure to ensure reliable performance, security, and scalability. The ideal candidate will have hands-on experience with network hardware, software, and security protocols, as well as the ability to troubleshoot complex issues efficiently.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor, maintain, and support LAN/WAN infrastructure, firewalls, switches, routers, and VPNs.</li><li>Install, configure, and manage network hardware and software.</li><li>Ensure network security by implementing firewalls, intrusion detection systems, and access controls.</li><li>Perform regular system monitoring, backup operations, and disaster recovery testing.</li><li>Troubleshoot and resolve network performance issues, outages, and connectivity problems.</li><li>Collaborate with IT team members on infrastructure projects, upgrades, and system integrations.</li><li>Maintain detailed documentation of network configurations, standards, and procedures.</li><li>Stay current on emerging networking technologies and recommend improvements.</li></ul><p><br></p>
<p>Are you a talented Database Developer passionate about transforming data into actionable insights? We're seeking a <strong>skilled and experienced Database Developer</strong> to join our team in Jacksonville, Florida. This is a <strong>contract-to-permanent opportunity</strong> for someone who thrives on designing robust database solutions, optimizing data flow, and building powerful reporting tools.</p><p>In this role, you'll be instrumental in shaping our data infrastructure and delivering critical business intelligence. We're looking for a professional with a strong command of <strong>SQL Server</strong> and a proven track record in <strong>business intelligence (BI)</strong>.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li><strong>Architect & Optimize:</strong> Design, develop, and maintain high-performance database systems using <strong>Microsoft SQL Server</strong>.</li><li><strong>Query & Develop:</strong> Write and optimize complex SQL queries and stored procedures to support diverse data needs.</li><li><strong>Visualize & Report:</strong> Create impactful and dynamic dashboards and reports with <strong>Power BI</strong>, turning raw data into clear, actionable insights.</li><li><strong>Integrate & Transform:</strong> Implement and manage efficient <strong>ETL processes</strong> to ensure seamless data transformation and integration from various sources.</li><li><strong>Warehouse & Streamline:</strong> Design and build data warehouses and data marts that optimize data storage and retrieval for analytical purposes.</li><li><strong>Unify Data:</strong> Integrate disparate datasets into cohesive, unified databases, enabling real-time data access and analysis.</li><li><strong>Ensure Data Quality:</strong> Proactively clean and maintain databases, ensuring data accuracy and integrity by identifying and resolving inconsistencies, irrelevant entries, and missing values.</li><li><strong>Drive Efficiency:</strong> Utilize advanced database features like triggers and efficient table querying to maximize operational performance.</li><li><strong>Generate Insights:</strong> Produce comprehensive statistical reports that reveal key data trends and provide valuable insights to stakeholders across the organization.</li></ul><p><br></p>
<p>We’re seeking a skilled and motivated Software Engineer to join our dynamic team in Jacksonville, Florida. This Contract-to-Permanent opportunity offers the chance to work on impactful projects, drive automation, and contribute to process optimization in a collaborative and forward-thinking environment.</p><p>Key Responsibilities:</p><ul><li>Design and develop robust software applications using C++ to meet business and technical requirements.</li><li>Write clean, efficient, and maintainable code following industry best practices.</li><li>Collaborate with cross-functional teams to gather requirements and ensure smooth system integration.</li><li>Perform unit testing and support integration testing to ensure software quality and reliability.</li><li>Diagnose and resolve software and hardware-related issues effectively.</li><li>Create and refine batch scripts to automate workflows and enhance operational efficiency.</li><li>Maintain and improve existing software systems to boost performance and functionality.</li><li>Stay current with advancements in C++ and related technologies to apply modern development techniques.</li><li>Offer technical insights and recommendations to enhance development processes and team productivity.</li></ul><p><br></p>
