<p>Are you a problem-solving expert with a passion for technology and expertise in Windows, Active Directory, Intune, and IT support? Are you driven to provide stellar technical assistance and ensure smooth day-to-day operations for end users? If so, we encourage you to apply for the Desktop Support Technician role!</p>
<p>We are seeking a skilled <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support across a variety of systems and platforms. In this role, you will be the first point of contact for end-users, troubleshooting issues, resolving technical problems, and ensuring smooth day-to-day IT operations. The ideal candidate is a strong communicator, customer-focused, and experienced with both hardware and software support in a corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 & 2 technical support for desktops, laptops, mobile devices, printers, and other hardware.</li><li>Install, configure, and maintain operating systems, applications, and security tools.</li><li>Troubleshoot and resolve network connectivity, VPN, and Wi-Fi issues.</li><li>Manage user accounts, permissions, and access within Active Directory, Microsoft 365, and other systems.</li><li>Document support requests and solutions using the ticketing system.</li><li>Support hardware/software rollouts, system upgrades, and IT projects as needed.</li><li>Escalate complex issues to senior IT staff or vendors when appropriate.</li><li>Maintain an excellent standard of customer service while supporting internal staff.</li></ul><p><br></p>
<p>We are seeking an <strong>IT Support Technician</strong> to join an established team onsite in Brunswick, GA. This role will provide expert technical support, troubleshooting, and maintenance across multiple systems, ensuring high client satisfaction and reliable IT operations.</p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
<p>As a Help Desk Technician, you will offer day-to-day technical support to end-users in a fast-paced IT environment. Your role includes diagnosing, resolving, and documenting hardware, software, and network-related issues, ensuring users experience minimal downtime. You will also play a vital role in managing and troubleshooting Active Directory (AD) and Group Policy (GP) configurations.</p>
<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an exciting opportunity to provide advanced technical support and troubleshooting within client environments. The ideal candidate will have a strong background in Microsoft systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced troubleshooting and support for Windows 10/11, Microsoft Office 365, EntraID, and Active Directory, including managing accounts, permissions, and group policies.</p><p>• Diagnose and resolve network issues related to routing, switching, VLAN configurations, and overall connectivity.</p><p>• Administer and support virtualized environments using VMware and Hyper-V.</p><p>• Manage backup and recovery solutions, with a focus on Veeam.</p><p>• Act as an escalation point for Tier 1 technicians, offering guidance and resolving complex technical issues.</p><p>• Handle service tickets in a system like ConnectWise, ensuring proper documentation and timely resolution.</p><p>• Support multiple client environments, adapting to diverse business processes and infrastructure setups.</p><p>• Create and maintain technical documentation, including troubleshooting guides and procedural workflows.</p><p>• Collaborate in project work such as system upgrades, migrations, and client onboarding.</p><p>• Communicate effectively with end users, providing clear updates and technical guidance.</p>
<p>We are seeking a <strong>Senior Infrastructure Engineer</strong> to join our growing technology team. This individual will play a key role in designing, implementing, and maintaining the infrastructure that powers our enterprise systems. If you have strong experience with <strong>Azure, networking, and VMware</strong>, and thrive in dynamic environments, we’d love to connect with you.</p><p><strong>What You’ll Do</strong></p><ul><li>Design, implement, and manage on-prem and cloud infrastructure (Azure).</li><li>Administer and optimize <strong>VMware virtualized environments</strong>, ensuring availability and performance.</li><li>Manage, configure, and troubleshoot <strong>networking systems</strong> (firewalls, switches, routers, load balancers).</li><li>Implement and monitor <strong>infrastructure security best practices</strong> to safeguard systems and data.</li><li>Support automation initiatives, system upgrades, and infrastructure scaling.</li><li>Collaborate with cross-functional teams to support business and technical initiatives.</li><li>Provide Tier 3 escalation support for infrastructure-related issues.</li></ul><p><br></p><p><br></p>
<p>We are seeking an experienced <strong>Sr. Network Engineer</strong> to join our team and play a critical role in designing, implementing, and maintaining secure, high-performing network infrastructure. This position is ideal for someone who thrives in complex environments, enjoys solving challenging problems, and is passionate about keeping networks secure, resilient, and scalable.</p><p>🔹 Responsibilities</p><ul><li>Design, configure, and maintain enterprise network infrastructure (LAN, WAN, WLAN, VPN).</li><li>Implement and manage firewalls, routing, and switching to ensure secure and efficient operations.</li><li>Monitor network performance, troubleshoot issues, and optimize for high availability and scalability.</li><li>Lead network upgrades, migrations, and modernization initiatives.</li><li>Collaborate with cross-functional IT and cybersecurity teams on enterprise projects.</li><li>Develop and maintain documentation including diagrams, standards, and procedures.</li><li>Stay current with emerging technologies, tools, and best practices to strengthen the network</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Jacksonville, Florida. In this long-term contract position, you will provide Tier 2 deskside support for both Apple and Windows environments, ensuring seamless operation of hardware and software systems. This is an excellent opportunity to showcase your technical expertise and deliver exceptional service in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier 2 deskside support for Windows laptops, desktops, and mobile devices.</p><p>• Troubleshoot and resolve issues related to Microsoft 365 and VoIP systems.</p><p>• Utilize tools like ServiceNow and Active Directory for efficient incident management and resolution.</p><p>• Perform desktop imaging and hardware configuration tasks to ensure devices are properly set up for end-users.</p><p>• Diagnose and resolve hardware problems for desktops, laptops, and peripheral devices.</p><p>• Collaborate with team members to implement process improvements and enhance support services.</p><p>• Provide clear and precise communication to end-users while addressing technical issues.</p>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our IT support team. In this role, you’ll serve as the first point of escalation for technical issues, provide advanced troubleshooting, and ensure a high level of customer service to internal users. You’ll also play a key role in mentoring junior analysts, improving support processes, and collaborating with infrastructure and application teams to keep systems running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 technical support for desktops, laptops, mobile devices, printers, and related hardware/software.</li><li>Troubleshoot and resolve complex issues related to Windows/Mac OS, Office 365, VPN, networking, and business applications.</li><li>Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced troubleshooting.</li><li>Monitor and manage help desk tickets, ensuring timely resolution and adherence to SLAs.</li><li>Document issues, solutions, and knowledge base articles for future reference.</li><li>Assist with onboarding/offboarding of users, including account setup, permissions, and hardware provisioning.</li><li>Collaborate with infrastructure and systems teams on patching, upgrades, and IT projects.</li><li>Contribute to process improvement initiatives to enhance help desk efficiency and customer satisfaction.</li></ul><p><br></p>
<p>We’re seeking a skilled data specialist with<strong> expertise in Microsoft Fabric</strong> and Power BI to support HR analytics and reporting initiatives. Your focus will be on maintaining existing pipelines, building interactive dashboards, and delivering paginated reports that turn complex data into actionable insights within an existing framework. This role is best suited for someone who enjoys a mix of data engineering and report development, with a heavier emphasis on Power BI.</p>
<p>We’re looking for a hands-on, versatile <strong>Network & Systems Administrator</strong> with strong virtualization and networking experience to join our growing team. This role is ideal for a well-rounded IT professional eager to work across a broad range of technologies in a dynamic environment.</p><p><br></p><p>You'll be responsible for designing, building, and maintaining core infrastructure — with a particular focus on <strong>VMware virtualization</strong>, <strong>networking fundamentals</strong>, and <strong>enterprise storage systems</strong>. If you're comfortable spinning up virtual servers from the ground up, assigning vCPUs and virtual networks, managing firewalls, and ensuring storage performance and availability — we want to talk to you.</p><p>W</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Set up, configure, and manage virtualized server environments (VMware).</li><li>Build and maintain virtual and physical servers, assigning virtual CPUs and configuring virtual networking.</li><li>Install, configure, and support firewalls, routers, switches, and VPNs.</li><li>Troubleshoot and manage LAN/WAN/SD-WAN infrastructure and IP addressing/subnetting.</li><li>Provide Tier 3 technical support and system troubleshooting across hardware, applications, and office equipment.</li><li>Administer and maintain SAN, NAS, and DAS storage systems.</li><li>Manage and support authentication systems like Active Directory, Okta, and RADIUS.</li><li>Monitor and maintain security systems including firewalls, antivirus, and intrusion detection.</li><li>Oversee system backups, disaster recovery, and business continuity processes.</li><li>Ensure infrastructure compliance with HIPAA, PCI, and internal security standards.</li><li>Support and manage Microsoft 365, Azure AD, and Entra environments.</li><li>Collaborate with vendors for technology procurement and implementation.</li><li>Stay current with emerging technologies, vulnerabilities, and best practices.</li></ul>
<p>We are seeking a highly skilled <strong>Senior Cloud Engineer</strong> with deep expertise in Microsoft Azure to join our growing technology team. In this role, you’ll design, implement, and manage secure, scalable cloud infrastructure solutions that drive innovation and efficiency across the organization. You will collaborate with cross-functional teams, provide technical leadership, and ensure best practices for cloud operations, automation, and governance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, deploy, and manage Azure cloud infrastructure to support enterprise applications and workloads.</li><li>Implement and manage Infrastructure-as-Code (IaC) using tools like Terraform, ARM templates, or Bicep.</li><li>Oversee cloud security, compliance, and cost management practices.</li><li>Lead migrations of on-premises systems to Azure cloud environments.</li><li>Support CI/CD pipelines, automation, and DevOps practices for infrastructure and application deployments.</li><li>Monitor system performance, optimize resources, and troubleshoot issues across cloud environments.</li><li>Provide mentorship and technical guidance to junior engineers and peers.</li><li>Stay current on Azure updates, emerging technologies, and industry best practices.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>IT Business Analyst</strong> with strong <strong>data analysis expertise</strong> to join our growing team. In this role, you will act as a bridge between business stakeholders and technical teams, gathering requirements, analyzing data, and driving the delivery of IT and data-driven solutions. The ideal candidate has a mix of business acumen, technical knowledge, and excellent communication skills, with hands-on experience working with data.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document requirements for IT and data projects.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform data analysis using SQL, Excel, and BI tools to support decision-making and solution design.</li><li>Collaborate with developers, data engineers, and QA teams to ensure accurate delivery of solutions.</li><li>Develop and maintain process flows, business requirements documents (BRDs), and user stories.</li><li>Support testing efforts by creating test plans, test cases, and validating solutions against requirements.</li><li>Identify opportunities for process improvements through data insights and automation.</li><li>Act as a liaison between IT and business units to ensure clear communication and alignment.</li></ul><p><br></p>
<p>We’re seeking a <strong>skilled Integration Engineer</strong> with hands-on experience in <strong>Epic Bridges</strong> and <strong>IRIS</strong> to join our team. This role is responsible for designing, developing, testing, and supporting clinical and business system interfaces, ensuring seamless data exchange across the enterprise. If you thrive on solving complex integration challenges and want to make a meaningful impact, this role is for you.</p><p>Key Responsibilities</p><ul><li>Lead the analysis, development, testing, and deployment of data interfaces using <strong>Epic Bridges</strong> and <strong>IRIS</strong>.</li><li>Provide daily support for existing integrations, including modifications, validations, and documentation.</li><li>Monitor and administer integration platforms, including performance tuning, upgrades, and troubleshooting.</li><li>Collaborate closely with project managers, business analysts, and clinical stakeholders to ensure smooth integration rollouts.</li><li>Proactively identify integration challenges, recommend improvements, and implement best practices.</li><li>Participate in an on-call rotation to provide after-hours support when needed.</li></ul><p><br></p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p>We’re looking for a <strong>Senior Software Engineer</strong> with deep experience in <strong>C#, the .NET stack, and Azure</strong> to join our growing development team. This role is perfect for an engineer who thrives on solving complex problems, building scalable applications, and driving innovation with modern cloud technologies.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, and maintain enterprise-grade applications using <strong>C# and the .NET framework</strong>.</li><li>Build scalable and secure solutions leveraging <strong>Microsoft Azure services</strong>.</li><li>Collaborate with product managers, designers, and other engineers to deliver high-quality features.</li><li>Optimize performance, troubleshoot issues, and implement best practices across the software development lifecycle.</li><li>Contribute to architecture and system design decisions for new and existing applications.</li><li>Mentor junior developers and promote knowledge-sharing within the team.</li><li>Participate in code reviews, testing, and deployment to ensure stability and reliability.</li></ul><p><br></p>
<p>A leading non-profit organization located in Downtown Jacksonville is seeking an entry-level Staff Accountant to join their growing team. This is an excellent opportunity for an early-career accounting professional to gain hands-on experience in a mission-driven environment.</p><p><br></p><p>Responsibilities Include:</p><ul><li>Assist with daily Accounts Receivable (A/R) and Accounts Payable (A/P) functions</li><li>Perform account reconciliations and maintain supporting schedules</li><li>Support month-end close activities, including journal entries and reporting</li><li>Ensure accuracy and timeliness of financial data in compliance with organizational policies</li><li>Partner with senior accounting staff and leadership on special projects as needed</li></ul><p><br></p>
<p>Are you a talented Database Developer passionate about transforming data into actionable insights? We're seeking a <strong>skilled and experienced Database Developer</strong> to join our team in Jacksonville, Florida. This is a <strong>contract-to-permanent opportunity</strong> for someone who thrives on designing robust database solutions, optimizing data flow, and building powerful reporting tools.</p><p>In this role, you'll be instrumental in shaping our data infrastructure and delivering critical business intelligence. We're looking for a professional with a strong command of <strong>SQL Server</strong> and a proven track record in <strong>business intelligence (BI)</strong>.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li><strong>Architect & Optimize:</strong> Design, develop, and maintain high-performance database systems using <strong>Microsoft SQL Server</strong>.</li><li><strong>Query & Develop:</strong> Write and optimize complex SQL queries and stored procedures to support diverse data needs.</li><li><strong>Visualize & Report:</strong> Create impactful and dynamic dashboards and reports with <strong>Power BI</strong>, turning raw data into clear, actionable insights.</li><li><strong>Integrate & Transform:</strong> Implement and manage efficient <strong>ETL processes</strong> to ensure seamless data transformation and integration from various sources.</li><li><strong>Warehouse & Streamline:</strong> Design and build data warehouses and data marts that optimize data storage and retrieval for analytical purposes.</li><li><strong>Unify Data:</strong> Integrate disparate datasets into cohesive, unified databases, enabling real-time data access and analysis.</li><li><strong>Ensure Data Quality:</strong> Proactively clean and maintain databases, ensuring data accuracy and integrity by identifying and resolving inconsistencies, irrelevant entries, and missing values.</li><li><strong>Drive Efficiency:</strong> Utilize advanced database features like triggers and efficient table querying to maximize operational performance.</li><li><strong>Generate Insights:</strong> Produce comprehensive statistical reports that reveal key data trends and provide valuable insights to stakeholders across the organization.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Data Engineer</strong> with strong Azure expertise to design, build, and maintain data pipelines and scalable cloud solutions. In this role, you’ll collaborate with cross-functional teams to support data integration, analytics, and business intelligence initiatives that drive impactful decision-making.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and optimize robust data pipelines and ETL processes within the Azure ecosystem.</li><li>Implement scalable data solutions using Azure Data Factory, Azure Synapse, Databricks, and related services.</li><li>Manage and maintain data lake and data warehouse environments.</li><li>Ensure data quality, governance, and security best practices are followed across all solutions.</li><li>Collaborate with data analysts, BI developers, and business stakeholders to deliver accurate and accessible data.</li><li>Monitor and optimize data infrastructure performance, scalability, and cost efficiency.</li><li>Troubleshoot and resolve data pipeline or integration issues in a timely manner.</li><li>Mentor junior engineers and contribute to best practices and standards for data engineering.</li></ul><p><br></p>
