<p>We are looking for an experienced Application Support Engineer to join our clients team in North Florida. In this role, you will be responsible for maintaining and optimizing system integrations between administrative platforms and third-party tools, ensuring seamless data exchanges and functionality. This is a Contract to permanent position, offering an exciting opportunity to collaborate with technical teams and stakeholders to enhance system performance.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve integration issues across administrative systems, including student and departmental platforms.</p><p>• Provide advanced technical support for integrations involving both cloud-based and on-premise systems, such as Salesforce and Oracle Integration Cloud.</p><p>• Monitor and optimize data exchanges and system interoperability, escalating complex challenges when necessary.</p><p>• Configure and document middleware, APIs, and data connectors to ensure secure and reliable integrations.</p><p>• Plan and oversee upgrades and enhancements to integrated platforms, addressing dependencies and downstream effects.</p><p>• Develop and troubleshoot automation workflows to meet evolving business and academic requirements.</p><p>• Coordinate and support Salesforce platform updates, ensuring compatibility with customizations and integrations.</p><p>• Create and maintain workflows within Salesforce to enhance institutional processes and resolve issues.</p><p>• Communicate the status of system enhancements, upgrades, and open issues to campus stakeholders.</p><p>• Perform additional duties as assigned by leadership, contributing to the overall success of the technology team.</p>
We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions.<br><br>Responsibilities:<br>• Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement.<br>• Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security.<br>• Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls.<br>• Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications.<br>• Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality.<br>• Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes.<br>• Monitor device health, compliance status, and update progress through Jamf Pro and related tools.<br>• Plan and execute macOS upgrade cycles and manage application deployment strategies.<br>• Coordinate with vendors for Apple hardware procurement and lifecycle management.
<p>We’re hiring an IT Support Specialist to deliver hands-on technical support for employees and assist with day‑to‑day IT operations. This role is perfect for someone who enjoys solving problems, supporting users, and working across hardware, software, and SaaS tools.</p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1–2 support for devices, apps, and access issues</li><li>Set up laptops, accounts, and equipment for new hires</li><li>Troubleshoot Windows/Mac issues, connectivity, printers, and peripherals</li><li>Support O365 or Google Workspace</li><li>Help with ticket triage, documentation, and asset tracking</li><li>Assist with basic networking, VPN, and mobile device management</li><li>Escalate advanced issues to senior IT staff</li></ul><p><br></p>
<p>We are looking for a dedicated Technical Support Specialist to provide expert assistance for SaaS applications and ensure smooth operations for our clients. This position requires strong analytical skills, proactive problem-solving, and effective communication to troubleshoot issues and enhance system performance. This is a Contract-to-permanent opportunity located in Jacksonville, Florida.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for SaaS applications, resolving issues efficiently and maintaining system reliability.</p><p>• Investigate and diagnose software problems, collaborating with development teams to implement solutions.</p><p>• Conduct regular maintenance, updates, and performance monitoring for supported applications.</p><p>• Create comprehensive documentation for support activities, including troubleshooting procedures and user guides.</p><p>• Assist in deploying new software applications and updates, ensuring seamless integration.</p><p>• Provide training and guidance to users on application functionality and best practices.</p><p>• Analyze recurring issues to identify root causes and recommend improvements.</p><p>• Collaborate with IT staff to maintain system security and ensure data integrity.</p><p>• Participate in on-call rotations to provide timely support during critical incidents.</p><p>• Coordinate with external vendors to address third-party application-related concerns.</p>
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p><strong>Join Our Team as a Software Engineer in Jacksonville, FL!</strong></p><p>Are you ready to take your career to the next level? We’re seeking a <strong>talented and driven Software Engineer</strong> to join our dynamic team on a <strong>contract role with exciting potential for long-term growth</strong>! This is your chance to work on cutting-edge projects, collaborate with passionate professionals, and make a real impact.</p><p>In this role, you’ll leverage your expertise in <strong>C++ development</strong> to design and build innovative software solutions while streamlining workflows through <strong>automation and batch scripting</strong>. If you thrive on solving complex challenges and delivering high-quality results, we want to hear from you!</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Create powerful software solutions</strong> using C++ that meet and exceed project requirements.</li><li>Write <strong>clean, efficient, and well-documented code</strong> aligned with industry best practices.</li><li>Collaborate with cross-functional teams to <strong>transform ideas into technical specifications</strong>.</li><li>Perform <strong>unit and integration testing</strong> to ensure rock-solid reliability.</li><li><strong>Troubleshoot and optimize</strong> software for peak performance.</li><li>Automate workflows with <strong>custom batch scripts</strong> to boost efficiency.</li><li>Maintain and enhance existing codebases for <strong>continuous improvement</strong>.</li><li>Stay ahead of the curve by applying <strong>the latest C++ trends and best practices</strong>.</li></ul><p><br></p>
<p>We are seeking a highly skilled Software Engineer with strong experience in .NET Core, database design (SQL & NoSQL), Azure cloud architecture, and RESTful API development. This role is ideal for a developer who thrives in modern cloud-native environments and enjoys building scalable, high‑performance applications.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Design, develop, and maintain .NET Core applications following best practices in clean code, performance, and security.</p><p>Build and optimize RESTful APIs for internal and external integrations.</p><p>Design, implement, and tune SQL databases (e.g., SQL Server, Azure SQL) including stored procedures, indexing strategies, and query optimization.</p><p>Work with NoSQL technologies (e.g., Cosmos DB, MongoDB, Redis) where appropriate for distributed, high‑throughput workloads.</p><p>Architect and deploy cloud solutions using Microsoft Azure, leveraging services such as:</p><p><br></p><p>App Service / Functions</p><p>Azure SQL / Cosmos DB</p><p>API Management</p><p>Azure Storage</p><p>Azure Kubernetes Service (AKS) (optional)</p><p><br></p><p><br></p><p>Apply cloud‑native design principles to ensure scalability, resilience, and security.</p><p>Collaborate with cross-functional teams (product, QA, DevOps) to deliver high‑quality software.</p><p>Contribute to CI/CD pipelines and automated testing frameworks.</p><p>Participate in code reviews, architectural discussions, and mentoring team members.</p>
<p>Alright, buckle up, because we're looking for an experienced Software Engineer to join our dynamic team in sunny Orange Park, Florida! If you're passionate about building cutting-edge applications and thrive in a collaborative, fast-paced environment, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be the architect of seamless integration, crafting the bridges that connect our diverse applications and power our innovative solutions. You'll dive headfirst into project planning and analysis, shaping the future of our software. And you'll be the guardian of code quality, ensuring every line is a masterpiece.</p><p><strong>Here's what you'll get to do:</strong></p><ul><li><strong>Become an Integration Maestro:</strong> Design and build the intricate architecture that allows our applications to communicate flawlessly.</li><li><strong>Shape the Future:</strong> Play a key role in project planning and analysis, turning ideas into reality.</li><li><strong>Elevate Code Quality:</strong> Review and approve code designs, mentoring and guiding your fellow developers.</li><li><strong>Craft Brilliant Code:</strong> Dive into the .Net world, wielding C# and Angular to build stunning custom applications with a microservices approach.</li><li><strong>Master the Dataverse:</strong> Unleash the power of SQL and TSQL to extract, query, and manipulate data.</li><li><strong>Translate Vision into Reality:</strong> Collaborate with business analysts to transform business requirements into sleek, user-friendly product designs.</li><li><strong>Document Your Brilliance:</strong> Create clear and concise technical specifications and documentation.</li><li><strong>Innovate and Accelerate:</strong> Discover and implement tools and processes that streamline development and boost efficiency.</li><li><strong>Team Up for Triumph:</strong> Work closely with our amazing DevOps, Database, QA, and Analyst teams, using an agile approach to deliver exceptional projects.</li></ul><p><strong>This is more than just a job – it's an opportunity to:</strong></p><ul><li>Grow your skills and expertise in a stimulating and supportive environment.</li><li>Make a real impact on exciting projects that drive our business forward.</li><li>Transition from a contract role to a permanent position and build a long-term career.</li><li>Work with a team of passionate professionals who are dedicated to excellence.</li></ul><p>If you're ready to unleash your coding superpowers and join a team that's passionate about innovation, apply now! Let's build something amazing together!</p>
<p>We’re looking for a C++ Software Engineer to build high‑performance, reliable, and scalable software components for our core products. You’ll work across system-level programming, performance tuning, and modern C++ development while collaborating with cross‑functional engineering teams.</p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, and maintain software using modern C++ (C++14/17/20)</li><li>Build high-performance applications, libraries, and services</li><li>Optimize code for speed, memory usage, and reliability</li><li>Work with multithreading, concurrency, and low‑level system APIs</li><li>Debug complex issues using tools like gdb, Valgrind, or similar</li><li>Collaborate with QA, DevOps, and product teams to ship high‑quality software</li><li>Write clean, maintainable code and documentation</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>The role is responsible for building, enhancing, and supporting software applications that drive business operations. This includes creating new functionality, refining existing features, and ensuring systems remain stable, secure, and high‑performing. The individual will work across all layers of the technology stack, contribute to architectural direction, and mentor junior engineers.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Develops and maintains software solutions by writing new code, enhancing existing components, and validating functionality through testing.</li><li>Contributes to application design efforts and supports the full development lifecycle from concept to deployment.</li><li>Applies industry standards, best practices, and development frameworks to produce reliable, scalable applications.</li><li>Diagnoses and resolves issues across the presentation layer, APIs, and database tier.</li><li>Writes and updates routine code changes with low technical risk.</li><li>Identifies system inefficiencies and provides timely fixes to restore performance.</li><li>Helps maintain the accuracy, integrity, and reliability of databases.</li><li>Investigates and corrects problems related to website behavior, application logic, or system integrations.</li><li>Implements secure coding techniques to protect applications from vulnerabilities and external threats.</li><li>Maintains up‑to‑date knowledge of relevant development tools, languages, and technologies.</li><li>Serves as a mentor and resource for other developers, offering guidance and technical input as needed.</li><li>Recognizes areas of performance degradation and implements optimizations.</li><li>Evaluates technical challenges and proposes practical, innovative solutions.</li><li>Supports and coaches junior team members while fostering continuous learning.</li><li>Participates in architectural conversations and contributes to long‑term technology direction.</li><li>Stays informed on emerging technologies, frameworks, and modern engineering practices.</li><li>Collaborates with cross‑functional partners to solve complex technical issues and ensure successful project execution.</li><li>Continuously seeks opportunities to enhance system performance, improve code quality, and streamline development processes.</li></ul><p><br></p><p><br></p>
<p>Design, build, and support core infrastructure across on‑prem and cloud. You’ll manage Windows Server, identity, networking, storage, and automation—prioritizing reliability, security, and scale.</p><p><strong>What You’ll Do</strong></p><ul><li>Administer Windows Server (2016–2022), AD, DNS, DHCP, GPO</li><li>Support Azure IaaS, landing zones, networking (VNets, NSGs, VPN/ExpressRoute)</li><li>Implement monitoring/alerting, performance tuning, and capacity planning</li><li>Automate builds and operations with PowerShell/Terraform</li><li>Maintain backups/DR, patching, and configuration standards</li><li>Partner with Security to harden systems and meet compliance requirements</li></ul><p><br></p>
We are looking for an experienced Linux Systems Engineer to join our team on a contract basis in Jacksonville, Florida. In this role, you will be responsible for managing and upgrading critical directory services and ensuring seamless migrations across environments. This position offers an opportunity to work within the healthcare industry, contributing to system improvements and operational efficiency.<br><br>Responsibilities:<br>• Lead the migration of OpenLDAP on RHEL7 to Directory Server on RHEL8, ensuring a smooth transition across multiple environments.<br>• Analyze and address challenges related to schema migration, applying manual expertise and problem-solving skills where necessary.<br>• Configure, maintain, and optimize directory servers to enhance system performance and reliability.<br>• Collaborate with internal teams to design and implement solutions aligned with organizational requirements.<br>• Monitor system performance and troubleshoot issues to prevent downtime or disruptions.<br>• Provide technical guidance and support for Red Hat Enterprise Linux (RHEL) systems.<br>• Develop and document processes to streamline future migrations and system upgrades.<br>• Ensure compliance with industry standards and security protocols during all phases of system implementation.<br>• Test and validate system changes to confirm functionality and compatibility.<br>• Stay updated with advancements in Linux systems and directory server technologies to introduce best practices.
<p>We’re seeking a Server Engineer who can manage, build, and optimize our Windows server environment — both on‑prem and in Azure. You’ll support core infrastructure, identity, backups, virtualization, and security across mission-critical systems.</p><p><strong>What You’ll Do:</strong></p><ul><li>Administer Windows Server environments (2016–2022)</li><li>Manage Azure IaaS, VMs, storage, networking</li><li>Support Active Directory, GPO, DNS, DHCP</li><li>Maintain backups, monitoring, patching, and performance tuning</li><li>Work with virtualization (Hyper‑V, VMware)</li><li>Troubleshoot server‑level issues and outages</li><li>Support migrations to Azure and cloud-first architecture</li><li>Maintain documentation and infrastructure diagrams</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET and C# programming languages.<br>• Collaborate with team members to design and implement efficient solutions for business requirements.<br>• Write clean, scalable, and maintainable code following best practices and coding standards.<br>• Troubleshoot and debug software issues to ensure optimal performance and reliability.<br>• Participate in code reviews to maintain high-quality standards and improve team collaboration.<br>• Work with ASP.NET to build dynamic and responsive web applications.<br>• Utilize JavaScript for front-end development and interactive features.<br>• Stay updated on the latest advancements in the .NET Framework and related technologies.<br>• Provide technical support and guidance to team members as needed.<br>• Test software solutions to ensure functionality, security, and user experience.
<p>Help build and run a pragmatic security program. You’ll implement controls, respond to threats, and partner with IT/Engineering to embed security into systems, cloud, and SDLC.</p><p><strong>What You’ll Do</strong></p><ul><li>Own detection/response workflows (SIEM, EDR, alerts, playbooks)</li><li>Harden endpoints, servers, and cloud (CIS benchmarks, least privilege, MFA)</li><li>Manage identity and access (AAD/Entra ID, Conditional Access, SSO)</li><li>Conduct vulnerability scanning/patch validation, track remediation</li><li>Support security reviews, risk assessments, and incident response</li><li>Contribute to policies, standards, and security awareness</li></ul><p><br></p>
<p>We’re seeking a <strong>Technical Analyst</strong> with 1–3 years of experience building and supporting solutions using <strong>Microsoft Power Apps and Power Automate</strong>. In this role, you’ll work closely with business stakeholders to analyze requirements, streamline processes, and deliver low‑code solutions that improve efficiency and data visibility. This is an onsite role in Jacksonville, FL.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, build, and support Power Apps and Power Automate workflows</li><li>Translate business requirements into technical solutions</li><li>Troubleshoot, enhance, and maintain existing Power Platform solutions</li><li>Collaborate with business and IT teams to optimize processes</li><li>Document solutions and provide end-user support as needed</li></ul><p><br></p>
<p>We are looking for a talented Software Developer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a pivotal role in creating and maintaining cutting-edge software solutions that facilitate seamless integration and data management across multiple platforms. This opportunity allows you to collaborate in a dynamic environment while advancing your technical skills and contributing to impactful projects.</p><p><br></p><ul><li>Partner with stakeholders and product owners to design and deliver software solutions that support key business objectives.</li><li>Build, test, and maintain scalable applications following modern coding standards and best practices.</li><li>Create and execute unit and integration tests to ensure application stability and performance.</li><li>Develop, enhance, and maintain APIs and RESTful services for both on‑premises and cloud environments.</li><li>Work with relational and NoSQL databases—including PostgreSQL, MongoDB, and SQL Server—to manage and analyze data.</li><li>Participate in code reviews to uphold code quality and promote continuous improvement.</li><li>Gather, interpret, and act on user feedback to enhance system functionality.</li><li>Maintain up‑to‑date technical documentation such as architecture diagrams and user guides.</li><li>Stay informed on emerging technologies and industry trends to drive innovation and optimize development practices.</li></ul>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>