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29 results for Customer Service Specialist in Hunt Valley, MD

Customer Service Representative - Insurance
  • Manheim, PA
  • onsite
  • Permanent
  • 45000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
  • 2025-11-19T12:38:39Z
Customer Service Representative
  • Edgewood, MD
  • onsite
  • Temporary
  • 19.95 - 22.00 USD / Hourly
  • A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
  • 2025-11-10T19:34:49Z
Bilingual Customer Experience Specialist
  • Middle River, MD
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p>We are looking for a <strong>Bilingual Customer Experience Specialist</strong> who is passionate about delivering exceptional service and building strong relationships with customers. This role requires fluency in English and Spanish and offers an opportunity for growth into a permanent position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish.</li><li>Provide accurate information about products, services, and policies.</li><li>Ensure a positive and professional customer experience at all times.</li></ul><p><strong>Issue Resolution:</strong></p><ul><li>Investigate and resolve customer concerns promptly and effectively.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Follow up to ensure customer satisfaction and resolution.</li></ul><p><strong>Data Management:</strong></p><ul><li>Maintain detailed and accurate records in CRM systems.</li><li>Update customer profiles and track interactions for quality assurance.</li><li>Generate reports as needed for management review.</li></ul><p><br></p>
  • 2025-12-03T14:58:46Z
Call Center Representative
  • Middle River, MD
  • remote
  • Temporary
  • 18.00 - 25.00 USD / Hourly
  • <p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
  • 2025-11-21T23:48:47Z
Dispatcher
  • Baltimore, MD
  • remote
  • Temporary
  • 19.00 - 26.00 USD / Hourly
  • <p>The <strong>Dispatcher</strong> is responsible for coordinating and managing the scheduling and dispatching of personnel, vehicles, or equipment to ensure efficient operations. This role requires excellent communication, organizational, and problem-solving skills to manage logistics, respond to emergencies, and maintain accurate records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and respond to calls, emails, or messages from customers, drivers, or field staff.</li><li>Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability.</li><li>Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems.</li><li>Communicate with drivers or field personnel to provide updates, instructions, and support.</li><li>Maintain accurate records of calls, routes, deliveries, and service activities.</li><li>Handle emergency and non-emergency situations calmly and efficiently.</li><li>Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow.</li><li>Prepare daily or weekly reports on operations, productivity, and incidents.</li><li>Ensure compliance with company policies, safety regulations, and service standards.</li></ul><p><br></p>
  • 2025-11-26T14:18:40Z
Seasonal Tax Support Specialist (Part-Time)
  • Mclean, VA
  • onsite
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
  • 2025-11-24T20:53:50Z
Call Center Representative
  • Middle River, MD
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 23.89 USD / Hourly
  • We are looking for a skilled Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will be responsible for delivering exceptional customer service in a high-volume call center environment. This role requires strong communication abilities, multitasking skills, and a commitment to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls with professionalism and a friendly demeanor.<br>• Address customer inquiries, provide accurate product information, and offer effective solutions.<br>• Utilize multiple computer systems to locate, analyze, and document necessary information efficiently.<br>• Maintain a customer-first approach, demonstrating empathy and understanding during interactions.<br>• Accurately update customer accounts and document all interactions in the system.<br>• Work collaboratively with other departments to resolve complex customer issues.<br>• Consistently meet or exceed performance metrics and quality standards.<br>• Stay informed about company products, industry updates, and relevant policies.<br>• Provide feedback and suggestions to improve processes and enhance customer experiences.
  • 2025-12-10T16:06:30Z
Client Service Associate
  • Columbia, MD
  • onsite
  • Permanent
  • 55000.00 - 75000.00 USD / Yearly
  • <p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
  • 2025-12-04T20:23:45Z
Order Entry Specialist
  • Halethorpe, MD
  • remote
  • Temporary
  • 16.00 - 22.00 USD / Hourly
  • <p>The Order Entry Specialist is responsible for accurately and efficiently processing sales orders, customer data, and related documentation to ensure smooth business operations. This role serves as an essential link between customers, sales, and operations teams, maintaining a high level of accuracy and excellent communication throughout the order lifecycle.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive, review, and enter customer orders and data into the company’s order management system.</li><li>Verify order details for accuracy, including pricing, inventory availability, and shipping information.</li><li>Communicate with customers, sales, and internal departments to resolve any discrepancies or questions related to orders.</li><li>Monitor order status to ensure timely processing, shipping, and delivery.</li><li>Maintain accurate electronic and paper records of all orders and associated documents.</li><li>Assist with generating order reports and coordinating with production or shipping teams as needed.</li><li>Provide responsive customer service and proactively address client inquiries.</li><li>Identify areas for process improvement and contribute to team projects when required.</li></ul><p><br></p>
  • 2025-11-26T16:53:44Z
Seasonal Tax Support Specialist
  • Mclean, VA
  • onsite
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
  • 2025-11-24T20:53:50Z
Accounts Payable Specialist
  • Laurel, MD
  • onsite
  • Permanent
  • 52000.00 - 55000.00 USD / Yearly
  • <p>Robert Half Finance is actively searching for a full-time Accounts Payable Specialist to join a great client of ours near Laurel, MD. This is a full-time direct-full-time opportunity that comes with amazing benefits. Your duties will include matching, batching, and coding invoices, resolving A/P issues, processing checks and handling special accounting projects. Our client offers amazing benefits and a very tenured team to learn from. For more information you can contact Cody Marshall at Robert Half.</p><p><br></p><p>What you get to do every day:</p><p>- Handle the administrative needs of the AP/Finance Department</p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p>- Produce full-cycle A/P</p><p>- Complete special projects on an as-needed basis</p><p>- Open, sort, and deliver department mail on a daily basis</p><p>- Help with internal and external audits as required</p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p>- Verify, log and mail checks, including expediting special handling</p><p>- Handle the customer service needs of internal business partners</p>
  • 2025-12-08T13:38:33Z
Sales Support
  • York, PA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>A growing company in York, PA is looking for a <strong>Sales Support Staff</strong> member to join their team. This role is perfect for someone who enjoys supporting sales teams, helping customers, and keeping operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist the sales team with order processing, tracking, and follow-up</li><li>Respond to customer inquiries via phone, email, or in-person in a professional and timely manner</li><li>Prepare quotes, proposals, and sales documentation</li><li>Maintain accurate sales records, reports, and customer information in the CRM system</li><li>Coordinate with operations, shipping, and accounting teams to ensure timely delivery of orders</li><li>Support sales team with scheduling appointments, meetings, and client communications</li><li>Monitor inventory and product availability to support customer orders</li><li>Assist with marketing and sales campaigns as needed</li></ul><p><br></p>
  • 2025-12-09T20:08:56Z
Affordable Housing Specialist
  • Glen Burnie, MD
  • remote
  • Temporary
  • 24.00 - 33.00 USD / Hourly
  • <p>We are seeking a knowledgeable and customer-focused <strong>Affordable Housing Specialist</strong> with <strong>Section 8 housing and Tax Recertification experience</strong>. The ideal candidate will be responsible for leasing affordable housing units, ensuring compliance with HUD and Section 8 program requirements, and supporting residents through the application and move-in process. This role plays a vital part in maintaining occupancy levels, building strong resident relationships, and ensuring regulatory compliance.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct leasing activities for affordable housing units, including marketing, showing units, and assisting with applications.</li><li>Process and certify Section 8 applications, annual re-certifications, and interim recertifications in compliance with HUD guidelines and local housing authorities.</li><li>Verify applicant eligibility by collecting and reviewing required income documentation, third-party verifications, and other necessary forms.</li><li>Ensure full compliance with Fair Housing laws, HUD regulations, and company policies.</li><li>Coordinate and schedule move-ins, inspections, and lease signings.</li><li>Maintain accurate records in property management software (e.g., Yardi, Entrada, RealPage, or similar).</li><li>Respond to resident inquiries, complaints, and maintenance requests with professionalism and urgency.</li><li>Assist in rent collection, late notices, and other administrative support duties.</li><li>Work closely with housing authorities and compliance teams to ensure accurate and timely reporting.</li><li>Support community engagement and resident retention efforts.</li></ul>
  • 2025-11-21T23:48:47Z
Software Specialist III
  • Washington, Dc, DC
  • onsite
  • Temporary
  • 35.00 - 37.00 USD / Hourly
  • <p><strong>Deskside Support Technician</strong></p><p><strong>Location:</strong> Washington, DC (100% On-Site; will transition to Merrifield, VA)</p><p><strong>Clearance Required:</strong> Current Secret Clearance (Public Trust candidates encouraged to apply) </p><p><strong>Duration: </strong>6 -month contract, potential for extension and conversion </p><p><strong>Overview</strong></p><p>We are seeking a <strong>Deskside Support Technician</strong> to join a dynamic IT services team supporting a federal program. This role operates in an office IT environment and focuses on delivering exceptional “white glove” service to end-users. You will work independently through a ticketing system to resolve technical issues promptly and professionally.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide deskside support for users based on dispatched tickets or on-site requests.</li><li>Perform break/fix support for government-issued end-user devices (e.g., replacing hard drives, batteries).</li><li>Install specialty software not packaged in SCCM.</li><li>Remove devices from the network as directed by security protocols.</li><li>Diagnose and resolve printer issues, including toner installation.</li><li>Maintain accurate and timely updates in the ITSM ticketing system.</li><li>Deliver high-quality customer service, including support for senior leadership offices, which may require occasional after-hours assistance.</li></ul><p> <strong>What Makes You Successful</strong></p><ul><li>Ability to prioritize tasks based on ticket urgency and customer needs.</li><li>Strong communication skills for clear and effective interaction with users.</li><li>Self-motivated and capable of working across multiple buildings without direct supervision.</li><li>Professionalism and responsiveness in high-visibility environments.</li></ul>
  • 2025-12-10T22:18:50Z
Inside Sales Associate
  • Laurel, MD
  • onsite
  • Permanent
  • 55000.00 - 58000.00 USD / Yearly
  • <p>Robert Half is seeking a detail-oriented and customer-focused <strong>Inside Sales Representative</strong> to support our sales team and customers in Laurel, MD. This position plays a key role in managing orders, responding to customer inquiries, preparing quotes, and ensuring a smooth sales process from start to finish — without the responsibility of direct selling. The ideal candidate is organized, proactive, and enjoys working with both internal teams and external customers. If interested, please apply or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for customers via phone and email.</li><li>Prepare and process customer quotes, purchase orders, and invoices accurately and in a timely manner.</li><li>Support the external sales team by providing product information, pricing, availability, and order status updates.</li><li>Coordinate with production, shipping, and accounting departments to ensure on-time delivery and accurate order fulfillment.</li><li>Maintain accurate customer records and order history in the company’s CRM or ERP system.</li><li>Respond promptly to customer inquiries, resolving issues and escalating concerns when necessary.</li><li>Assist with preparing sales reports, forecasts, and other administrative tasks.</li><li>Build strong internal relationships to ensure efficient communication between departments.</li><li>Provide exceptional customer service and contribute to overall customer satisfaction.</li></ul>
  • 2025-11-07T20:49:21Z
Temporary Receptionist
  • Arlington, VA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are offering a short-term contract employment opportunity for a Part Time Receptionist. This position is based in Arlington, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately. <strong>Must be able to work on Thanksgiving Day November 27th from 3 pm to 11 pm.</strong></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as  needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
  • 2025-11-24T19:14:02Z
Billing/AR Specialist
  • Odenton, MD
  • onsite
  • Permanent
  • 50000.00 - 54000.00 USD / Yearly
  • <p>Robert Half has a new direct-hire opportunity for a Medical Accounts Receivable and Billing Specialist. This role will support a growing department. Our client offers great work-life balance and ability to work in a fast-paced environment where your work will make a big impact. This position sits on-site full-time Monday-Friday.</p><p><br></p><ul><li>Responsible for billing and coding</li><li>Collecting on past due balances</li><li>Insurance company follow-up</li><li>Maintain up to date information from insurance companies and customers</li><li>Reduce AR aging</li><li>Special project as assigned</li><li>Provide and obtain necessary documentation as needed</li></ul><p><br></p>
  • 2025-11-19T13:04:47Z
Payroll Specialist
  • Washington, DC
  • remote
  • Temporary
  • 24.00 - 30.00 USD / Hourly
  • <p>Our client, located in Washington, DC, seeks a Payroll Processing Support professional for a contract assignment. This role is ideal for candidates with payroll experience using systems such as ADP Payroll, Paychex, or Paylocity, and familiarity with payroll for medium-sized organizations (100+ employees).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process regular payroll cycles using ADP, Paychex, or Paylocity software</li><li>Ensure accurate and timely payroll administration for 100+ employees</li><li>Manage payroll records, reconciliations, and reporting</li><li>Address payroll-related inquiries and resolve discrepancies</li><li>Maintain confidentiality and compliance with federal, state, and local regulations</li><li>Assist with year-end payroll activities and audits as needed</li></ul><p><br></p>
  • 2025-12-09T21:49:42Z
Insurance Verification Specialist
  • Baltimore, MD
  • remote
  • Temporary
  • 22.00 - 30.00 USD / Hourly
  • <p>Our client in in the local government sector based in Baltimore, Maryland is seeking a detail-oriented Insurance Verification Specialist to join their team!</p><p><br></p><p>Responsibilities:</p><ul><li>Conducting regular follow up and communicating with clinic patients over the phone in a detail-oriented manner.</li><li>Schedule patient visits, including new patient appointments, follow up visits, rescheduling of missed appointments, laboratory tests, and/or other medical appointments</li><li>Collecting and entering patient information such as insurance details, income, and family size into the electronic medical record.</li><li>Utilizing clinical electronic medical records for data entry and management.</li><li>Conducting patient registration, which includes obtaining demographic information.</li><li>Ensuring data accuracy while entering into a spreadsheet and the electronic medical record.</li><li>Making phone calls to patients to gather necessary details for calculating federal poverty limit.</li><li>Monitoring patient accounts and taking actions when necessary.</li></ul>
  • 2025-11-24T13:38:51Z
Front Desk Coordinator
  • Washington, DC
  • onsite
  • Temporary
  • 24.09 - 27.90 USD / Hourly
  • We are looking for an organized and personable Front Desk Coordinator to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for visitors and play a key role in ensuring smooth day-to-day operations. This position is ideal for someone who thrives in a fast-paced environment and enjoys multitasking.<br><br>Responsibilities:<br>• Welcome and assist guests as they arrive, providing excellent customer service.<br>• Manage incoming mail by sorting and distributing it appropriately.<br>• Organize receipts and ensure proper documentation for record-keeping.<br>• Load and unload the dishwasher to maintain a clean and organized workspace.<br>• Monitor pantry supplies and replenish items as needed.<br>• Handle incoming packages, ensuring proper tracking and storage.<br>• Answer and direct calls efficiently using a multi-line phone system.<br>• Maintain a meticulous and tidy reception area.
  • 2025-12-09T22:08:49Z
Client Account Coordinator
  • Washington, DC
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
  • 2025-11-10T15:04:38Z
Medical Malpractice Associate
  • Towson, MD
  • onsite
  • Permanent
  • 140000.00 - 150000.00 USD / Yearly
  • <p>Our client is looking for a skilled Litigation Attorney with a strong background in medical malpractice or personal injury law to join their legal team. While the majority of the team operates remotely, there is certainly opportunity to work in office in Baltimore or Howard County. This role is ideal for mid-level associates with at least four years of relevant experience and excellent research, analytical, and writing skills. The position requires admission to the Maryland Bar or eligibility to be barred in the state.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research and analysis to support case strategies.</p><p>• Identify, research, and recommend expert witnesses for cases.</p><p>• Lead depositions and interview witnesses and experts to gather critical information.</p><p>• Assist in trial preparation, including acting as Second Chair during trials.</p><p>• Provide sound legal counsel and advice to clients on case strategies and outcomes.</p><p>• Draft and prepare motions, pleadings, and other essential legal documents.</p><p>• Manage discovery processes, including document review and evidence collection.</p><p>• Collaborate with colleagues and clients to ensure successful case outcomes.</p><p>• Maintain up-to-date knowledge of laws and regulations related to medical malpractice and personal injury cases.</p>
  • 2025-12-01T17:38:44Z
Executive Assistant/Admin Assistant
  • Washington, DC
  • onsite
  • Temporary
  • 28.00 - 34.00 USD / Hourly
  • <p>We are seeking a contract Executive Administrative Assistant to serve as the primary onsite support resource, delivering polished, detail-oriented service to both internal teams and executive-level stakeholders.</p><p><br></p><p><strong><u>Contract Dates:</u></strong></p><ul><li><strong>December 29, 30, 31 & January 2</strong></li><li><strong>Client site is closed January 1</strong></li><li><strong>Shadowing Requirement:</strong> Candidate must be available for a <strong>4-hour onsite shadowing session on January 26 or 27</strong> with the full-time employee they will be covering for.</li></ul><p><br></p><p><strong><u>Day-to-Day Responsibilities / Work Environment</u></strong></p><ul><li><strong>Must be highly proficient in Slack</strong> — this is the primary communication platform.</li><li>Additional tools: <strong>Google Chat</strong> and <strong>Zendesk</strong>.</li><li>The workplace environment will be less busy than usual during this period, but <strong>executive-level visitor spikes</strong> should be expected.</li><li>Responsible for <strong>coordinating and ordering all catering services</strong>, as well as preparing food setups for the onsite team.</li><li>Will serve as the <strong>sole Workplace Experience Coordinator onsite</strong>; must be comfortable taking on duties outside the traditional scope when needed.</li><li>Acts as the <strong>primary face of the office</strong>, greeting all visitors, including <strong>high-profile individuals</strong>.</li><li>Must be <strong>extremely detail-oriented</strong>—errors such as typos in communications can negatively impact important relationships.</li><li>Must demonstrate <strong>excellent communication skills</strong>, including the ability to professionally engage with <strong>C-suite and senior leadership</strong>.</li></ul><p><br></p>
  • 2025-12-02T15:38:35Z
Manager of Total Rewards
  • Arlington, VA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • <p>Manager of Total Rewards ~Washington, D.C. Nonprofit  </p><p> $180,000, hybrid work schedule, excellent benefits, career growth! </p><p> </p><p>My client is a professional services firm located in the Washington, D.C. area with a need for a Manager of Total Rewards. The Manager of Total Rewards will lead the administration and analyst of the corporate compensation and benefits program, including the development of compensation strategies. The Manager of Total Rewards will oversee the Department, manage a staff, and report to the VP of Human Resources. Candidates with experience implementing compensation plans and salary assessments are highly encouraged to apply. The Director of Total Rewards will be responsible for the following duties:</p><p><br></p><ul><li>Develops and implements an overall information and visibility strategy to effectively communicate compensation and benefits programs. </li><li>Administers company-wide employee benefits policies, procedures, and practices in accordance with corporate objectives and federal and state legal requirements. </li><li>Ensures firm compliance with provisions of governmental regulations- ERISA, COBRA, HIPAA, and reviews and analyzes changes to state and federal laws pertaining to benefits and reports necessary or suggested changes to management. </li><li> Lead the development of a comprehensive total rewards communications’ strategy. </li><li> Assist strategic administration of benefits program. </li><li>Partner with internal stakeholders to ensure coordination and proactive consideration of issues related to compensation. </li><li>Manag leave time and policies </li><li>Manage preparation for Annual Enrollment and the ongoing process from a plan design / plan management perspective </li></ul><p>All interested candidates in this Manager of Total Rewards role and other full-time permanent opportunities across the Washington, D.C. area please send your resumes to Justin Decker via LinkedIn. </p><p> </p><p> Requirements:</p><p> BS/BA degree</p><p> -7 + years’ experience in a similar role Subject Matter expert in total rewards benefits and  </p><p> compensations </p><p> -Strong financial and business acumen; ability and desire to develop cost-effective rewards and recognition   programs that maximize employee motivation </p><p><br></p><p> </p><p> All interested candidates in this Manager of Total Rewards role and other full-time permanent opportunities across the Washington, D.C. area please send your resumes to Justin Decker via LinkedIn.</p>
  • 2025-11-10T15:04:38Z
Receptionist
  • Washington, DC
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a detail-oriented and welcoming Receptionist to join our team on a long-term contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for visitors and clients, ensuring a positive experience while maintaining the efficient operation of front desk and office activities. This position is ideal for someone who thrives in a dynamic environment and enjoys providing exceptional service.<br><br>Responsibilities:<br>• Serve as the first point of contact by warmly greeting and directing guests, clients, and delivery personnel.<br>• Manage incoming calls using a multi-line phone system, ensuring calls are routed appropriately.<br>• Maintain the cleanliness and organization of the reception area to create a welcoming environment.<br>• Prepare conference rooms for meetings, including arranging seating, setting up audiovisual equipment, and ensuring supplies are available.<br>• Reset and tidy up conference rooms after meetings, including clearing dishes and rearranging furniture.<br>• Monitor and replenish office supplies, including printer materials and commonly used items in shared spaces.<br>• Provide general administrative support and assist with office organization as needed.<br>• Stock kitchen areas with snacks, beverages, and coffee supplies, ensuring essentials are readily available.<br>• Operate and unload the dishwasher regularly to maintain a clean kitchen environment.<br>• Ensure shared spaces, including the kitchen and office facilities, are kept clean, organized, and functional.
  • 2025-12-02T16:54:14Z
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