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17 results for It Director in Hickory, NC

VP/ Director of FP&A

Charlotte, NC
onsite
Permanent / Full Time
170000.00 - 200000.00 USD / Yearly
We are looking for an experienced FP& A leader to guide financial strategy and deliver meaningful insights that support business growth in Charlotte, North Carolina. This role will partner closely with senior leadership to drive forecasting, budgeting, and performance analysis across the organization. The ideal candidate brings strong financial modeling expertise, a forward-looking mindset, and the ability to turn complex data into clear recommendations. Responsibilities: • Lead the company’s financial planning cycle, including annual budgets, rolling forecasts, and long-range strategic plans. • Build and refine financial models that evaluate business performance, investment decisions, and future growth opportunities. • Deliver in-depth analysis on revenue, expenses, profitability, and key performance trends to support executive decision-making. • Partner with cross-functional leaders to develop budgets, assess financial risks, and align planning assumptions with operational goals. • Prepare executive-level reporting packages that translate financial results into clear, actionable insights. • Monitor organizational performance against plan and identify areas for improvement, efficiency gains, and margin enhancement. • Oversee the use and optimization of planning tools such as Adaptive Insights to strengthen reporting accuracy and planning effectiveness. • Support finance-related process improvements and help manage planning activities tied to internal system or reporting changes when applicable.
2026-08-24T12:33:44Z

Contact Center Manager

Charlotte, NC
onsite
Permanent / Full Time
80000.00 - 120000.00 USD / Yearly
Our client is a rapidly growing HVAC organization seeking an experienced Contact Center Manager to take ownership of its customer contact center operations in Charlotte. This is a key leadership role for an organization that is growing quickly and looking to build the processes, technology, reporting, and infrastructure needed to support that growth.The ideal candidate is more than a traditional call center people manager. This person will be a data-driven, proactive operator who can look at contact center performance, identify opportunities, leverage technology and AI, and work cross-functionally to improve the customer experience and overall business efficiency.This is an opportunity for someone who enjoys entering a growing environment, identifying what is working and what is not, and then building better processes rather than simply maintaining the status quo.Key Responsibilities<ul><li>Lead the day-to-day operations of the contact center, ensuring appropriate coverage, responsiveness, service quality, and consistent execution.</li><li>Lead, coach, and develop a team of approximately 10–12 employees across local and offshore support functions, fostering accountability, productivity, and strong customer service.</li><li>Establish and monitor key performance indicators (KPIs) related to call volume, response times, conversion, service levels, customer experience, productivity, and other relevant contact center metrics.</li><li>Develop and improve reporting and dashboards to provide leadership with greater visibility into contact center performance and emerging trends.</li><li>Analyze operational data to identify bottlenecks, recurring issues, staffing opportunities, and other areas for improvement, then translate those findings into actionable solutions.</li><li>Proactively evaluate AI, automation, and emerging contact center technologies to identify opportunities to improve efficiency, customer communication, employee productivity, and scalability.</li><li>Identify opportunities to streamline workflows and eliminate unnecessary manual processes as the organization continues to grow.</li><li>Partner closely with Operations, Sales, Service, Finance, IT, and other departments to identify cross-functional inefficiencies and implement solutions.</li><li>Help develop and standardize contact center processes, procedures, service standards, escalation protocols, and best practices.</li><li>Oversee scheduling, workload distribution, staffing needs, and escalation management to ensure the team can effectively support business demand.</li><li>Utilize platforms such as ServiceTitan and QuickBooks Enterprise to support effective service coordination, customer communication, and administrative processes.</li><li>Identify training and development needs and establish coaching programs that improve both individual and team performance.</li><li>Monitor customer and operational trends and proactively recommend changes before issues become larger business problems.</li><li>Serve as a key operational partner to leadership as the company continues to scale, helping build the infrastructure and processes necessary to support continued growth.</li></ul>
2026-08-17T13:38:44Z

Human Resources (HR) Manager

Salisbury, NC
onsite
Permanent / Full Time
100000.00 - 140000.00 USD / Yearly
We are looking for an experienced Human Resources Manager to lead people operations for a manufacturing and warehouse environment in Salisbury, North Carolina. This role will oversee core HR programs across employee relations, benefits administration, onboarding, and day-to-day compliance while supporting multiple locations. The ideal candidate brings a hands-on approach, sound judgment in workplace matters, and strong familiarity with HR systems. Responsibilities:• Lead human resources activities across multiple sites, ensuring consistent application of policies, practices, and employee support.• Manage employee relations matters by conducting investigations, guiding performance conversations, and addressing disciplinary issues with professionalism and fairness.• Administer benefit programs and serve as a resource to employees on enrollment, eligibility, and related questions.• Oversee onboarding processes to create a smooth start for new hires and maintain accurate employment documentation.• Maintain HR records and manage system updates within HRIS platforms, including Dayforce, to support reporting and data integrity.• Partner with operational leaders in manufacturing and warehouse settings to align workforce practices with business needs.• Coordinate workers’ compensation activity, including incident follow-up, documentation, and communication with relevant parties.• Monitor HR administrative processes to ensure compliance with company standards and employment regulations.
2026-08-17T16:04:06Z

Transactional Accounting Manager

Charlotte, NC
remote
Permanent / Full Time
125000.00 - 140000.00 USD / Yearly
Position SummaryThe Transactional Accounting Manager oversees the daily accounting operations related to Accounts Payable, Accounts Receivable, reconciliations, cash application, and transaction processing. This role is responsible for ensuring accuracy, improving processes, maintaining strong internal controls, and leading a high-performing accounting team.Key Responsibilities<ul><li>Manage AP, AR, reconciliations, cash application, and transaction processing.</li><li>Lead, mentor, and develop the transactional accounting team.</li><li>Identify and implement process improvements and automation opportunities.</li><li>Ensure timely and accurate financial transactions and account reconciliations.</li><li>Partner with leadership to improve workflows and support organizational growth.</li><li>Assist with system enhancements, reporting, audits, and month-end close activities.</li></ul>
2026-08-25T15:24:05Z

Project Manager - Strategic Operations

Charlotte, NC
remote
Temporary / Contract
76.00 - 88.00 USD / Hourly
We are looking for a proactive Project Manager - Strategic Operations to support high-priority operational and growth-focused initiatives in Charlotte, North Carolina. This Long-term Contract opportunity is ideal for someone who can bring order to fast-moving workstreams, coordinate across teams, and maintain clear visibility on progress and follow-through. The role combines strategic project coordination, customer issue oversight, and executive-level support in a dynamic environment where priorities can evolve quickly. Responsibilities: • Manage internal issue intake and resolution workflows by coordinating with customer success and operations partners to ensure timely follow-up and closure. • Partner with senior leadership on strategic growth initiatives by organizing timelines, aligning contributors, and keeping key projects on schedule. • Monitor active and prospective partnerships by maintaining status tracking, clarifying ownership, and communicating milestones and outstanding actions to stakeholders. • Create practical operating tools such as trackers, meeting cadences, and update summaries that improve transparency without adding unnecessary complexity. • Bring structure to undefined processes by identifying gaps, establishing clear next steps, and helping teams stay aligned in a fast-changing setting. • Prepare concise progress updates and executive-ready materials that help leadership make informed decisions and remove roadblocks. • Coordinate cross-functional efforts tied to operational execution and go-to-market priorities, ensuring deliverables are completed and dependencies are addressed. • Use sound judgment to determine when to independently resolve issues and when escalation is needed to protect momentum and outcomes.
2026-08-24T12:28:43Z

Finance Manager

Charlotte, NC
onsite
Permanent / Full Time
- USD / Yearly
We are looking for an experienced Financial Planning & Analysis Manager (Finance Manager) to help guide financial decision-making for a manufacturing organization in Charlotte, North Carolina. This role will lead planning, reporting, and performance analysis activities while partnering with operational and business leaders to improve profitability. The ideal candidate brings strong financial modeling skills, sound business judgment, and the ability to translate complex data into practical recommendations for leadership. Responsibilities:• Lead the preparation of reliable financial reports that support informed business decisions and consistent performance tracking.• Review month-end results against forecasts and budgets, identify material variances, and communicate key business drivers to stakeholders.• Create monthly reporting packages, leadership presentations, and supporting analysis for business reviews, strategic planning, and annual planning cycles.• Advise department leaders on financial performance, cost control, and margin improvement opportunities based on budget-to-actual results.• Work closely with service center teams and operations leadership to provide financial guidance that supports day-to-day and long-term business objectives.• Develop ad hoc analysis and financial models to evaluate strategic initiatives, capital needs, and potential growth opportunities.• Manage the recurring forecast process by highlighting risks, identifying upside potential, and helping shape business actions.• Partner with finance leadership and cross-functional teams to support budget development for operating expenses and overhead planning.• Respond to evolving business needs by delivering timely analysis and decision support for leadership requests.
2026-08-03T20:48:47Z

Finance Transformation Manager

Charlotte, NC
onsite
Temporary / Contract
- USD / Hourly
We are looking for an experienced Finance Transformation Manager to lead complex finance modernization initiatives for client organizations in Charlotte, North Carolina. This Long-term Contract opportunity is ideal for someone who is detail oriented and can assess current-state operations, design practical improvement strategies, and guide teams through large-scale implementation efforts. The role focuses on strengthening finance and accounting processes, improving reporting effectiveness, and driving sustainable operating model enhancements across the business. Responsibilities: • Lead enterprise-wide finance transformation initiatives by assessing current workflows, identifying improvement opportunities, and delivering scalable process redesign plans. • Direct programs focused on finance and accounting optimization, including enhancements to month-end close, investor or fund reporting, and broader financial reporting activities. • Facilitate executive and client governance meetings, provide clear project updates, and align stakeholders on milestones, risks, and next steps. • Develop process inventories, documentation standards, and repeatable transformation frameworks that support consistent delivery across engagements. • Advise on operating model design across shared services, global business services, managed services, and offshore support structures. • Guide organizational change efforts tied to recommended improvements, helping business teams adopt new processes, tools, and ways of working. • Support process improvement efforts across core finance cycles such as order-to-cash, procure-to-pay, and record-to-report. • Apply automation and process intelligence solutions, including task mining, process mining, and robotic process automation, to improve efficiency and control. • Oversee accounting transition activities when needed, including work related to lease accounting, revenue recognition, reconciliations, and restatement support. • Mentor team members, review deliverables, coordinate cross-functional execution, and contribute to business development efforts that expand client relationships.
2026-08-19T17:28:44Z

Human Resources (HR) Manager

Fort Mill, SC
onsite
Permanent / Full Time
140000.00 - 150000.00 USD / Yearly
We are looking for an experienced Human Resources Manager to lead core people operations for our team in Fort Mill, South Carolina. This role will serve as a key resource for employees and leaders, helping create a positive workplace while maintaining strong HR practices and regulatory compliance. The ideal candidate will bring a balanced approach to talent acquisition, employee support, benefits coordination, and performance management. Responsibilities: • Lead the full hiring process, from sourcing and interviewing candidates to coordinating offers and welcoming new employees into the organization. • Provide guidance on employee relations matters by addressing workplace concerns, supporting resolution efforts, and promoting a respectful work environment. • Coordinate performance management activities, including review cycles, manager support, and initiatives that encourage employee growth and development. • Oversee benefits administration and maintain accurate personnel documentation to support efficient HR operations. • Monitor adherence to employment regulations and internal policies, and help ensure HR practices remain current and compliant. • Contribute to compensation planning and maintain well-defined job descriptions that reflect business needs and role expectations. • Prepare HR metrics, summaries, and workforce reports to support decision-making and organizational planning. • Collaborate with company leadership on staffing strategies and retention efforts designed to strengthen workforce stability.
2026-08-27T17:43:45Z

Human Resources (HR) Project Manager

Charlotte, NC
onsite
Temporary / Contract
59.38 - 68.75 USD / Hourly
We are looking for an experienced Human Resources (HR) Project Manager to support and optimize an established Workday environment in Charlotte, North Carolina. This Long-term Contract position is ideal for an individual who combines technical Workday knowledge with strong functional understanding across reporting, integrations, and financial operations. The role will work closely with operational leaders and business partners to strengthen system performance, resolve issues, and deliver practical improvements that support HR, finance, payroll, and related teams. Responsibilities: • Develop and refine complex Workday reports, including advanced, matrix, and composite reporting solutions that meet business and operational needs. • Build, update, and maintain dashboards while helping teams apply appropriate security standards and sound data governance practices. • Support and improve inbound and outbound Workday integrations by handling monitoring, troubleshooting, validation, and technical documentation. • Configure and resolve issues related to financial management areas such as general ledger, worktags, expenses, and connected financial interfaces. • Oversee the health and consistency of Workday tenants across sandbox, preview, and production environments to promote system stability. • Participate in release activities by testing updates, assessing business impact, and recommending actions for weekly, monthly, and quarterly changes. • Investigate support requests, manage ticket resolution through ServiceNow, and confirm that fixes are tested before deployment. • Contribute to planned enhancement work, follow established change control practices, and maintain clear process and system documentation. • Partner with stakeholders across HR, finance, payroll, benefits, recruiting, and other functional areas to identify improvements and deliver user support or training as needed.
2026-08-13T23:33:40Z

Tax Manager - Public

Cornelius, NC
onsite
Permanent / Full Time
90000.00 - 140000.00 USD / Yearly
We are looking for an experienced Tax Manager to join a public accounting firm serving clients from Cornelius, North Carolina. This role leads complex tax engagements, provides strategic guidance on compliance and planning matters, and helps ensure high-quality service across a diverse client base. The ideal candidate brings strong technical tax knowledge, sound judgment, and the ability to manage multiple priorities while supporting client relationships and team performance. Responsibilities: • Lead the preparation and review of corporate tax filings, ensuring accuracy, timeliness, and compliance with applicable regulations. • Oversee annual income tax provision work and analyze supporting schedules to deliver complete and reliable reporting. • Advise clients on tax planning strategies, entity structure considerations, and the implications of new business formations. • Manage sales and use tax activities, including filings, research, and issue resolution using relevant tax software tools. • Supervise engagement workflows, delegate assignments effectively, and review work products to maintain quality standards. • Serve as a primary point of contact for client tax matters, responding to questions and presenting practical recommendations. • Conduct technical research on complex tax issues and translate findings into clear guidance for clients and internal teams. • Support process improvements within the tax function, including updates to software usage and engagement procedures when needed.
2026-08-24T12:48:40Z

M&A Tax Manager

Charlotte, NC
onsite
Permanent / Full Time
200000.00 - 225000.00 USD / Yearly
We are looking for an experienced M& A Tax Manager to join a corporate tax team supporting strategic transactions and complex tax planning activities in Charlotte, North Carolina. This role is ideal for a tax specialist with deep knowledge of U.S. federal corporate taxation who can evaluate deal structures, assess tax implications, and partner with legal and business stakeholders. The position offers the opportunity to contribute to acquisitions, reorganizations, compliance review, and technical research in a fast-paced media environment. Responsibilities: • Lead tax due diligence efforts for mergers and acquisitions by examining financial records, tax filings, and other relevant target company information. • Model and compare tax outcomes for alternative transaction structures, including asset purchases, stock purchases, and internal restructuring strategies. • Conduct Section 382 studies for acquired entities with tax attributes and calculate applicable limitation amounts. • Prepare analyses of inside and outside tax basis for subsidiaries and partnerships to support reorganizations and broader tax planning initiatives. • Advise internal business partners and legal teams on the tax effects of external transactions and corporate restructuring activities. • Support tax-free liquidation and contribution transactions through diligence, technical analysis, and related computations under applicable tax rules. • Identify and document required income tax reporting and disclosure considerations for completed transactions. • Drive assigned projects from initial analysis through completion while meeting deadlines and maintaining accuracy. • Assist with federal income tax return review, technical tax research, and preparation of written memoranda summarizing conclusions and recommendations.
2026-08-18T14:28:45Z

Human Resources (HR) Manager

Mocksville, NC
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
We are looking for an experienced Human Resources (HR) Manager to lead key people operations and talent efforts for our team in North Carolina. This role supports the full employee lifecycle, from attracting candidates with relevant experience to managing onboarding activities and maintaining efficient HR administration. The ideal candidate brings strong judgment, organization, and communication skills, along with the ability to balance compliance, employee support, and day-to-day HR priorities. Responsibilities: • Develop and manage job postings across approved recruiting channels to attract candidates with relevant experience and keep openings current and competitive. • Oversee candidate sourcing and recruitment coordination, helping move applicants efficiently through the hiring process. • Administer pre-employment activities such as background investigations, motor vehicle record reviews, drug testing, and other position-specific screening steps. • Lead onboarding logistics for new hires, ensuring required documentation, system access, and orientation tasks are completed accurately and on time. • Maintain HR records and support core administrative processes related to employee status changes, documentation, and policy tracking. • Provide day-to-day workforce support by responding to employee questions, assisting managers, and helping resolve routine HR matters. • Partner with internal teams and customer stakeholders to meet contractor and client compliance expectations for assigned roles. • Support HR process improvements, including updates tied to workforce systems or operational changes, while maintaining continuity in service and compliance.
2026-09-02T16:33:43Z

Ecommerce Digital and Product Marketing Manager

Mooresville, NC
onsite
Permanent / Full Time
70000.00 - 95000.00 USD / Yearly
We are looking for an Ecommerce Digital and Product Marketing Manager to lead the growth of our online presence and strengthen how our products are represented across digital channels in Mooresville, North Carolina. This role combines commercial thinking with hands-on product marketing, requiring someone who can translate technical product details into clear, persuasive content that supports customer decision-making. The ideal candidate will partner across teams to improve digital merchandising, elevate brand presentation, and create a consistent, high-quality online customer experience. Responsibilities: • Drive online sales performance by developing and executing digital product marketing strategies that expand visibility and improve conversion across ecommerce platforms. • Build accurate, persuasive, and well-structured product content that highlights key features, benefits, and use cases for floor care and pool product lines. • Collaborate with engineering, sales, suppliers, and marketing partners to gather product insights and ensure digital materials reflect current specifications and market needs. • Manage product presentation across online channels to maintain a strong brand image, consistent messaging, and a strong customer experience. • Analyze ecommerce and campaign performance to identify trends, refine content, and recommend improvements that support revenue growth. • Oversee digital merchandising initiatives, including assortment presentation, content updates, and optimization of product detail pages. • Translate technical information into customer-friendly messaging that helps buyers understand value, functionality, and differentiators. • Support broader brand and content marketing efforts by aligning product storytelling with company goals and audience expectations.
2026-07-31T19:23:49Z

AML/BSA Manager (contract)

Charlotte, NC
onsite
Temporary / Contract
60.00 - 60.00 USD / Hourly
We are looking for an experienced AML/BSA Manager to guide teams handling financial crimes compliance work. This Long-term Contract position calls for a hands-on leader who can direct investigative operations, maintain high-quality case outcomes, and keep teams aligned with delivery goals. The ideal candidate brings strong knowledge of AML/BSA practices, sound judgment in escalation decisions, and the ability to coach investigators in a fast-paced banking compliance environment.This is a 12-month contract position100% ONSITE in Coppell, Texas for the first 5-6 weeks of training, then a hybrid work schedule of 3 days a week in the office in Coppell, TX and 2 days a week work remotely. AML/BSA Manager (contract position):Responsibilities:• Direct investigators and senior investigators across concurrent financial crimes assignments, ensuring work is completed accurately and on schedule.• Coach team members through regular feedback, performance discussions, and day-to-day guidance to strengthen investigative quality and consistency.• Oversee workload distribution, case aging, attendance trends, and timeline adherence to support operational targets.• Lead recurring team sessions, calibrations, and review meetings to address challenges, align decision-making, and improve performance.• Manage case assignment activity within the client’s workflow tools and adjust resources based on volume and priority.• Evaluate complex escalations before submission, applying sound judgment to support appropriate reporting recommendations.• Review a daily portfolio of approximately 10 to 12 cases and finalize decisions in line with quality standards.• Analyze quality control findings and decision-testing results to identify underlying issues and drive corrective actions.• Prepare and review reports, metrics, and project updates for stakeholders while promoting a collaborative and accountable team environment.
2026-08-28T16:08:49Z

FIRM Paid Temp

Charlotte, NC
remote
Temporary / Contract
18.00 - 18.00 USD / Hourly
<ul><li>Position: Administrative Assistant / Branch Operations Coordinator </li><li>Location: Charlotte, NC 28211</li><li>Required Years of Experience: 2+ years of administrative, office support, receptionist, or customer service experience</li><li>Tentative Hourly Pay: $18/hour</li><li>Schedule: Monday - Friday</li><li>Duration: 10-12 Week Temporary Assignment (LOA Coverage)</li></ul>Job Description:We are seeking a professional and customer-focused Administrative Assistant to support a busy branch office during a 10-12 week leave coverage assignment. This role serves as the primary point of contact for visitors and clients while providing administrative, operational, and office support to branch leadership and team members. The position will also assist with the consolidation of two Charlotte office locations as the Ballantyne branch transitions into the SouthPark branch.Role and Responsibilities:<ul><li>Serve as the primary front desk contact by greeting clients, guests, and visitors while maintaining a professional office environment.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Monitor office supply inventory and coordinate ordering as needed.</li><li>Provide administrative support to the Branch Manager and ROL, including scheduling assistance, document preparation, and follow-up coordination.</li><li>Support EAR Operations activities, text communications, and ESA sends.</li><li>Assist the Practice Manager with client service and operational workflows.</li><li>Partner with branch team members to complete administrative and service-related tasks.</li><li>Support office maintenance, organization, and day-to-day branch operations.</li><li>Assist with the consolidation of the Charlotte Ballantyne and SouthPark office locations.</li></ul>
2026-08-10T20:41:30Z

Administrative Assistant

Charlotte, NC
onsite
Temporary / Contract
23.75 - 28.00 USD / Hourly
We are looking for a dependable Administrative Assistant to provide high-level day-to-day support to the CFO in Charlotte, NC. This is a Long-term Contract with potential for full time requiring onsite presence, with occasional travel as needed to support business activities. The ideal candidate brings sound judgment, strong organizational ability, and a detail-oriented approach to handling sensitive information and shifting priorities. Responsibilities:• Coordinate the Operations Manager’s daily schedule, including meetings, appointments, and travel planning to keep priorities on track.• Serve as a reliable point of contact for internal teams and external clients by managing correspondence and supporting clear communication.• Prepare, organize, and maintain invoices, records, and other business documentation with accuracy and attention to detail.• Assist with reports, data entry, and administrative follow-up to ensure timely completion of operational tasks.• Handle confidential matters with discretion while supporting leadership in both routine activities and time-sensitive requests.• Partner with cross-functional team members to gather information, resolve administrative issues, and maintain smooth office operations.• Provide adaptable support throughout the workday, responding effectively to evolving needs and unexpected requests.• Travel occasionally to another location when in-person administrative support is required.
2026-08-25T13:03:59Z

Controller

Gastonia, NC
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
We are looking for an experienced Controller to lead the accounting and financial reporting function for a construction-focused organization in Gastonia, North Carolina. This role is suited for a hands-on finance leader who can maintain accurate records, strengthen controls, and deliver timely reporting that supports executive decision-making. The successful candidate will bring strong technical accounting knowledge, sound judgment, and the ability to improve processes while overseeing core financial operations. Responsibilities: • Direct day-to-day accounting operations across the general ledger, payables, receivables, payroll, fixed assets, and cash activity. • Oversee monthly, quarterly, and annual closing cycles to ensure complete, accurate, and timely financial results. • Produce and review financial statements, internal management reports, and analytical summaries for leadership. • Maintain accounting practices and documentation in alignment with applicable standards, regulatory obligations, and company policies. • Strengthen internal controls by improving procedures, reinforcing approval workflows, and supporting appropriate separation of financial duties. • Partner with external auditors and tax advisors by coordinating audit schedules, preparing requested documentation, and supporting tax filing requirements. • Analyze operating results, identify key variances and trends, and provide recommendations related to risks and business opportunities. • Collaborate with executive leadership on budgeting, forecasting, and financial modeling to support planning and strategic decisions. • Evaluate accounting tools and reporting processes, recommending automation and system enhancements that improve efficiency and accuracy.
2026-08-27T14:41:40Z