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1 result for Contract Manager in Hickory, NC

Account Manager

Charlotte, NC
onsite
Temporary to Hire
19.7885 - 25 USD / Hourly
We are looking for an Account Manager to join a team in Charlotte, North Carolina in a contract-to-permanent capacity. This position supports client-facing retirement plan administration activities and is ideal for someone who can combine relationship management with strong operational accuracy. The role will work closely with employer-sponsored plan activity, participant transactions, and payroll-related contribution processes while delivering responsive service to business clients and stakeholders. Responsibilities: • Manage business relationships by serving as a primary point of contact for account-related questions, service needs, and issue resolution. • Support administration of employer-sponsored retirement plans, including participant transaction handling and withdrawal-related activities in accordance with plan rules and regulatory guidelines. • Review and process payroll contribution files, ensuring deductions are accurately applied and invested within established timelines. • Maintain precise account records, documentation, and reporting tied to defined contribution plans and tax-related activities. • Respond to inbound inquiries from clients and internal partners with clear communication and timely follow-through. • Use spreadsheets and Excel-based tools, including macros when needed, to organize data, track activity, and improve processing accuracy. • Partner with administrative and service teams to resolve discrepancies, prevent errors, and uphold a high standard of account support. • Assist with ongoing account servicing needs across retirement plan operations, including recordkeeping and contribution-related processing tasks.
2026-05-21T00:00:00Z