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1 result for Contract Manager in Hickory, NC
- Charlotte, NC
- onsite
- Temporary / Contract
- 60 - 60 USD / Hourly
- <p>We are looking for an experienced AML/BSA Manager to guide teams handling financial crimes compliance work. This Long-term Contract position calls for a hands-on leader who can direct investigative operations, maintain high-quality case outcomes, and keep teams aligned with delivery goals. The ideal candidate brings strong knowledge of AML/BSA practices, sound judgment in escalation decisions, and the ability to coach investigators in a fast-paced banking compliance environment.</p><p>This is a 12-month contract position</p><p>100% ONSITE in Coppell, Texas for the first 5-6 weeks of training, then a hybrid work schedule of 3 days a week in the office in Coppell, TX and 2 days a week work remotely.</p><p><br></p><p><strong><u>AML/BSA Manager (contract position):</u></strong></p><p>Responsibilities:</p><p>• Direct investigators and senior investigators across concurrent financial crimes assignments, ensuring work is completed accurately and on schedule.</p><p>• Coach team members through regular feedback, performance discussions, and day-to-day guidance to strengthen investigative quality and consistency.</p><p>• Oversee workload distribution, case aging, attendance trends, and timeline adherence to support operational targets.</p><p>• Lead recurring team sessions, calibrations, and review meetings to address challenges, align decision-making, and improve performance.</p><p>• Manage case assignment activity within the client’s workflow tools and adjust resources based on volume and priority.</p><p>• Evaluate complex escalations before submission, applying sound judgment to support appropriate reporting recommendations.</p><p>• Review a daily portfolio of approximately 10 to 12 cases and finalize decisions in line with quality standards.</p><p>• Analyze quality control findings and decision-testing results to identify underlying issues and drive corrective actions.</p><p>• Prepare and review reports, metrics, and project updates for stakeholders while promoting a collaborative and accountable team environment.</p>
- 2026-08-28T00:00:00Z