<p>We are looking for an experienced General Manager to lead day-to-day operations and turn company objectives into disciplined, measurable execution in Longwood, Florida. This role serves as a senior operational partner to executive leadership, bringing together teams across the business to improve performance, strengthen accountability, and support sustainable growth. The ideal candidate combines strategic thinking with hands-on operational leadership and a strong focus on process quality, customer commitments, and financial results.</p><p><br></p><p>Responsibilities:</p><p>• Direct cross-functional operations across customer service, sales, accounting, IT, and support teams to keep priorities aligned and execution on track.</p><p>• Design and improve operating procedures that increase efficiency, support growth, and maintain a high standard of service delivery.</p><p>• Convert company goals into clear monthly and quarterly plans, ensuring departments understand expectations, timelines, and ownership.</p><p>• Monitor business performance through regular scorecards and operating reviews covering revenue, margins, service responsiveness, order flow, inventory, and collections.</p><p>• Lead recurring operational meetings, drive follow-through on decisions, and remove barriers that affect performance or customer outcomes.</p><p>• Oversee execution of customer and vendor agreements by embedding contract terms into workflows, controls, and measurable service standards.</p><p>• Identify risks related to compliance, pricing accuracy, documentation, fulfillment delays, or margin erosion, and implement corrective actions promptly.</p><p>• Promote a workplace culture centered on professionalism, accountability, continuous improvement, and consistent operational discipline.</p><p><br></p><p>Must have:</p><p>Solid knowledge of US government contracting regulations</p><p>At least 5 years of experience in a high volume fulfillment center in a leadership role</p><p>Proven leadership </p><p>NOTE this role is 100% in office</p><p><br></p>