We are looking for a skilled and detail-oriented Client Services Specialist to join our team in Hartland, Wisconsin. In this Contract to permanent position, you will play a pivotal role in coordinating printing projects, ensuring seamless communication between internal teams and external vendors. This is an excellent opportunity for individuals who excel in customer service and organizational tasks within the printing or publishing industry.<br><br>Responsibilities:<br>• Collaborate with internal teams to gather printing requirements and communicate them effectively to external vendors.<br>• Manage schedules, oversee bidding processes, and track statements of work to ensure project execution aligns with deadlines.<br>• Develop clear and precise job layouts and purchase orders to facilitate smooth production workflows.<br>• Oversee internal approval processes, ensuring timely completion and adherence to guidelines.<br>• Maintain consistent communication across departments and vendors to follow up on production progress and ensure all deliverables meet high-quality standards.<br>• Organize and document production operation statuses to enhance transparency and accessibility.<br>• Acquire proficiency in internal software systems and demonstrate knowledge of promotional or print product workflows.<br>• Monitor and review multiple reports to track project and production timelines, ensuring adherence to deadlines.
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. In this role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position is based in Madison, Wisconsin, and provides an excellent opportunity to build meaningful relationships while delivering exceptional service.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, ensuring a positive and helpful experience.<br>• Handle both inbound and outbound calls professionally and courteously.<br>• Accurately process and input customer orders into the system.<br>• Resolve customer concerns by identifying solutions and providing clear communication.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to ensure seamless customer service delivery.<br>• Stay informed about company products and services to provide accurate information.<br>• Follow established protocols and procedures to meet performance standards.<br>• Identify opportunities to improve customer service processes and suggest enhancements.<br>• Uphold the organization's values by delivering exceptional support to every customer.
We are looking for a dedicated Customer Service Representative to join our team in Madison, Wisconsin. In this role, you will be responsible for delivering exceptional service to customers by addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position offering the opportunity to make a meaningful impact within a non-profit organization.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone or email with professionalism and clarity.<br>• Process customer orders promptly and accurately, ensuring all details are verified.<br>• Address and resolve customer concerns, providing effective solutions to enhance satisfaction.<br>• Maintain detailed records of customer interactions and transactions within the system.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Handle inbound and outbound calls to assist customers with their needs.<br>• Provide product or service information to customers, ensuring they have a clear understanding.<br>• Identify opportunities to improve processes and contribute to team goals.<br>• Uphold the organization’s values and ensure a positive experience for all customers.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
<p>We are looking for an experienced and driven Operations Manager to oversee and optimize key workflows and processes within our organization. Based in New Berlin, Wisconsin, this leadership role will focus on improving operational efficiency, mentoring teams, and ensuring seamless collaboration across departments. The ideal candidate will thrive in a fast-paced environment and be committed to driving continuous improvement and scalable growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee comprehensive operational workflows, including leasing, fleet administration, vendor coordination, billing, customer service, application processing, and renewals.</p><p>• Develop, refine, and document standard operating procedures (SOPs) to ensure consistency, compliance, and scalability.</p><p>• Monitor and analyze operational KPIs and metrics, implementing corrective actions to address performance gaps and improve outcomes.</p><p>• Lead and mentor a team of direct reports, fostering a culture of accountability, attention to detail, and continuous improvement.</p><p>• Facilitate smooth transitions for new clients by managing documentation, system setup, and onboarding processes.</p><p>• Conduct kickoff meetings to define timelines, roles, and communication strategies for new client relationships.</p><p>• Collaborate with sales, finance, accounting, vendors, and customer-facing teams to ensure seamless cross-functional operations.</p><p>• Oversee vendor relationships, ensuring adherence to service-level agreements and identifying opportunities for cost or service optimization.</p><p>• Drive the adoption and governance of Microsoft Dynamics systems, enhancing data integrity, workflow automation, and reporting capabilities.</p><p>• Identify inefficiencies and bottlenecks within operations and implement data-driven solutions to enhance scalability and readiness for growth.</p>
<p>Position Overview:</p><p>We are seeking a detail-oriented Warehouse Administrative Assistant with proven SAP experience to support our warehouse operations. The successful candidate will play a vital role in maintaining the accuracy and timeliness of shipping documentation, delivery schedules, and inventory records, while providing excellent customer service.</p><p>Essential Duties & Responsibilities:</p><p>• Utilize SAP to process, print, and distribute bill of ladings and outbound delivery reports.</p><p>• Compile and print shipping reports to ensure orders are accurate and dispatched on time.</p><p>• Perform routine inventory checks and updates within the SAP system, assisting with cycle counts as needed.</p><p>• Support scheduling of pickups, deliveries, and warehouse activities alongside warehouse management.</p><p>• Respond promptly to incoming calls and emails, providing customer service to internal and external customers.</p><p>• Liaise with shipping and logistics teams to monitor order status and resolve discrepancies.</p><p>• Maintain organized files and digital records of all shipping and warehouse documentation.</p><p>• Contribute to process improvements related to warehouse administration.</p>
<p>We are looking for a bilingual Legal Assistant fluent in Spanish and English to join our team in Milwaukee, Wisconsin. This is an excellent opportunity for someone passionate about the legal field and eager to contribute to the resolution of workers' compensation and personal injury cases. You will collaborate closely with an attorney, providing essential administrative and paralegal support to ensure efficient case management.</p><p><br></p><p>This position does not offer benefits.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with clients in both English and Spanish, offering updates and clarifications on legal matters.</p><p>• Collect, analyze, and summarize medical records and other case-related documentation.</p><p>• Prepare case files for demand letters, court proceedings, and other legal actions.</p><p>• Organize and maintain all documentation related to cases, ensuring easy access and accuracy.</p><p>• Assist the attorney with case management tasks, ensuring deadlines and client needs are met.</p><p>• Translate documents and communications between Spanish and English as needed.</p><p>• Coordinate calendar management tasks, including scheduling court dates and client meetings.</p><p>• Handle e-filing and court filings accurately and in a timely manner.</p><p>• Support civil litigation processes through detailed preparation and document management.</p><p>• Ensure smooth communication between clients and legal personnel.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Brookfield, Wisconsin. This Contract to permanent position offers an excellent opportunity to support our operations while providing top-notch assistance to both internal teams and customers. The ideal candidate will thrive in a collaborative environment and contribute to maintaining our high standards of service and professionalism.<br><br>Responsibilities:<br>• Process loan documentation efficiently, ensuring all required materials are collected and organized in a timely manner.<br>• Serve as a liaison between the company and customers, facilitating clear communication and prompt responses.<br>• Maintain accurate and detailed records of interactions and transactions using company software.<br>• Provide exceptional support to colleagues and customers, focusing on accuracy and responsiveness.<br>• Handle inbound and outbound calls, addressing inquiries and resolving issues professionally.<br>• Manage email correspondence effectively, prioritizing tasks and ensuring timely follow-ups.<br>• Perform data entry tasks with precision, maintaining the integrity of company records.<br>• Utilize Microsoft Office tools, including Outlook, Word, Excel, and PowerPoint, to complete administrative tasks.<br>• Collaborate with team members to uphold a positive and productive work environment.
We are looking for an experienced Receptionist to join our team on a contract basis in Milwaukee, Wisconsin. This role requires someone who is detail oriented, can offer exceptional administrative support, streamline day-to-day operations, and ensure a welcoming environment for visitors and staff alike. The ideal candidate will possess strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and direct visitors to the appropriate personnel or location.<br>• Manage incoming and outgoing packages through courier services.<br>• Maintain accurate visitor logs and call records while ensuring security passes and badges are issued appropriately.<br>• Coordinate the scheduling and equipment needs for the boardroom.<br>• Perform a variety of administrative tasks, including typing, filing, photocopying, binding documents, and preparing mailers.
<p>Robert Half is partnering with a reputable firm in Madison, Wisconsin, to find a Litigation Legal Assistant to support a busy team of attorneys. This is an excellent opportunity for a candidate who thrives in a fast-paced environment, enjoys working collaboratively, and is committed to delivering high-quality administrative and legal support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare, format, and file legal documents, correspondence, and related materials to support attorneys effectively.</li><li>Communicate professionally with clients while maintaining strict confidentiality and a high standard of service.</li><li>Coordinate and manage attorney schedules, meetings, depositions, and deadlines to ensure compliance with court requirements.</li><li>Organize and maintain both electronic and physical filing systems, ensuring case files are accurate and easily accessible.</li><li>Assist with billing, timekeeping, and expense tracking, reviewing entries for accuracy and completeness.</li><li>Monitor workload distribution and provide consistent administrative support across attorneys and practice groups.</li><li>Collaborate with attorneys, paralegals, and staff to support a smooth, efficient workflow.</li><li>Uphold firm policies, confidentiality standards, and compliance requirements in all work performed.</li></ul><p><br></p>
We are looking for an Accounts Receivable Clerk to join a dynamic and supportive team in Milwaukee, Wisconsin. In this role, you will handle critical invoicing and payment processing tasks, contribute to collections efforts, and ensure seamless administrative operations. This is a Contract to permanent position that offers an exciting opportunity to thrive in a fast-paced, customer-focused environment.<br><br>Responsibilities:<br>• Process customer payments using various methods, including mobile deposits and electronic transfers.<br>• Manage invoicing tasks with precision, ensuring timely and accurate billing.<br>• Provide support in reducing accounts receivable backlog and enhancing collections efforts.<br>• Maintain and strengthen relationships with customers through effective communication.<br>• Collaborate closely with team members and leadership to streamline administrative workflows.<br>• Assist in training and onboarding processes to ensure smooth integration into the team.<br>• Utilize QuickBooks and Microsoft Outlook for efficient financial and operational tasks.<br>• Handle high volumes of invoices daily, especially during peak seasons.<br>• Prioritize attention to detail while managing multiple tasks in a fast-paced environment.<br>• Contribute to a positive and collaborative work atmosphere.
<p>Robert Half is looking for a Litigation Paralegal to join a reputable law firm in Milwaukee, Wisconsin. In this role, you will provide critical support to attorneys throughout all stages of litigation, including case preparation, trial execution, and post-trial activities. This position also involves managing the full eDiscovery lifecycle, ensuring best practices are applied to the identification, preservation, review, and production of electronically stored information.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare and organize legal documents such as briefs, subpoenas, witness disclosures, and exhibits under attorney supervision.</li><li>Support attorneys in managing discovery processes, court filings, and litigation-related tasks.</li><li>Oversee electronic document databases and eDiscovery platforms to ensure data accuracy and accessibility.</li><li>Develop and maintain consistent eDiscovery workflows, documentation, and best practices.</li><li>Collaborate with vendors for litigation and eDiscovery services, including forensic investigations and trial support.</li><li>Stay updated on advancements in eDiscovery technology and litigation trends, particularly in Artificial Intelligence.</li><li>Assist in trial preparation and presentation, ensuring all materials and exhibits are ready and accessible.</li><li>Manage case-related deadlines and schedules to ensure timely and efficient completion of litigation tasks.</li><li>Coordinate with internal teams and external clients to facilitate smooth case management and communication.</li><li>Contribute to post-trial documentation and follow-up activities as needed.</li></ul>
<p>We are looking for a detail-oriented Billing Specialist for a Mount Pleasant, WI area organization. In this role, you will be responsible for managing billing operations, ensuring accuracy in financial transactions, and supporting project-related invoicing. This position offers an opportunity to work in a dynamic environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue accurate billing statements for projects and services.</p><p>• Maintain and update billing systems to ensure timely invoicing and record-keeping.</p><p>• Verify and reconcile billing data to ensure accuracy and compliance with company standards.</p><p>• Collaborate with project teams to coordinate billing schedules and address any discrepancies.</p><p>• Monitor accounts receivable and follow up on outstanding payments.</p><p>• Generate financial reports related to billing and revenue.</p><p>• Assist with the implementation or updates of billing software as required.</p><p>• Respond to client inquiries regarding invoices and resolve any billing concerns.</p><p>• Support the finance team with other administrative tasks as needed.</p>
We are looking for a skilled Receptionist to join our team in Fond du Lac, Wisconsin. In this long-term contract role, you will serve as the first point of contact for visitors and employees, while providing vital administrative support to the HR department. This position offers an excellent opportunity for someone who is detail oriented, thrives in a dynamic environment, and values confidentiality.<br><br>Responsibilities:<br>• Serve as the welcoming face of the organization by greeting visitors and managing front desk operations.<br>• Handle incoming calls using a multi-line phone system, directing inquiries to the appropriate departments.<br>• Provide administrative assistance to the HR team, including maintaining employee records, processing permits, and preparing documents.<br>• Collaborate with the People Development team to enroll employees in training programs and ensure training records are accurately updated.<br>• Process and track sales permits, including applications, renewals, and compliance documentation.<br>• Respond to employee requests and inquiries, escalating issues as needed.<br>• Support HR projects and initiatives by managing logistics and ensuring timely execution.<br>• Maintain confidentiality and accuracy in handling sensitive HR information.<br>• Assist with office coordination tasks to ensure smooth day-to-day operations.
