We are looking for a dedicated Administrative Assistant to join our team in Brookfield, Wisconsin. In this Contract to permanent position, you will play a crucial role in ensuring the accuracy and completion of loan documentation, supporting team goals, and maintaining strong relationships with partners and colleagues. This opportunity is ideal for someone who thrives in a detail-oriented and fast-paced environment while delivering exceptional service.<br><br>Responsibilities:<br>• Review and audit signed loan documents to confirm their accuracy and completeness.<br>• Collaborate with partners and team members to ensure timely loan funding.<br>• Maintain detailed records of all interactions and updates within the company software.<br>• Foster positive relationships with partners and internal team members.<br>• Coordinate vehicle processing activities with customers and vendors.<br>• Provide support to team members in meeting individual and collective deadlines and objectives.<br>• Manage inbound and outbound communications, including calls and emails.<br>• Schedule and organize appointments effectively to support operational needs.<br>• Utilize Microsoft Office tools such as Word, Outlook, and Excel for documentation and communication.
<p>We are looking for an experienced Administrative Assistant to join our team in Sun Prairie, Wisconsin. This <strong>contract</strong> position requires a dedicated, detail-oriented individual to manage front desk operations while providing exceptional customer service and administrative support. You will play a key role in maintaining a welcoming environment, supporting office functions, and ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact at the front desk, welcoming visitors and ensuring compliance with physical security protocols.</p><p>• Manage meeting room bookings and coordinate catering services based on company needs.</p><p>• Respond to inquiries in a timely and attentive manner via the designated inbox.</p><p>• Maintain a clean and organized reception area to uphold a high standard of corporate image.</p><p>• Assist with onboarding processes, including access card management and basic administrative tasks for new employees.</p><p>• Monitor and replenish inventory levels for office supplies, kitchen consumables, and other essentials.</p><p>• Liaise with suppliers and contractors to address maintenance and operational requirements.</p><p>• Utilize intermediate Excel and PowerPoint skills to support data collection and reporting for departmental metrics.</p><p>• Ensure compliance with all legal and regulatory standards related to office operations.</p><p>• Report any faults or required repairs promptly to maintain a safe and functional workspace.</p>
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
<p>Position Overview:</p><p>We are seeking a detail-oriented Warehouse Administrative Assistant with proven SAP experience to support our warehouse operations. The successful candidate will play a vital role in maintaining the accuracy and timeliness of shipping documentation, delivery schedules, and inventory records, while providing excellent customer service.</p><p>Essential Duties & Responsibilities:</p><p>• Utilize SAP to process, print, and distribute bill of ladings and outbound delivery reports.</p><p>• Compile and print shipping reports to ensure orders are accurate and dispatched on time.</p><p>• Perform routine inventory checks and updates within the SAP system, assisting with cycle counts as needed.</p><p>• Support scheduling of pickups, deliveries, and warehouse activities alongside warehouse management.</p><p>• Respond promptly to incoming calls and emails, providing customer service to internal and external customers.</p><p>• Liaise with shipping and logistics teams to monitor order status and resolve discrepancies.</p><p>• Maintain organized files and digital records of all shipping and warehouse documentation.</p><p>• Contribute to process improvements related to warehouse administration.</p>
Key Responsibilities:<br>• Serve as the primary technical lead for assigned clients, owning the client relationship and their IT environment.<br>• Design, configure, and maintain infrastructure components, including servers, networks, firewalls, and backup systems.<br>• Implement and support cloud services such as Azure, M365, and SharePoint.<br>• Perform server migrations, virtualization deployments, and network upgrades (on-prem and cloud).<br>• Provide Tier 2/3 support and mentorship to Helpdesk and NOC teams.<br>• Conduct proactive maintenance and infrastructure health checks.<br>• Guide clients through cybersecurity improvements including MFA, endpoint protection, DR/BC strategies, and regulatory compliance (HIPAA, PCI, CMMC, etc.).<br>• Participate in Strategic Business Reviews with Account Executives and translate business needs into technical solutions.<br>• Stay current on emerging technologies, be a champion for internal ITSM/ITIL practices and contribute to a culture of continuous learning.<br>________________________________________<br>Required Qualifications:<br>• 4+ years of experience in IT infrastructure, preferably in an MSP or consulting environment.<br>• Strong technical proficiency in:<br>o Windows Server/Desktop (2019+)<br>o Microsoft 365, Azure, SharePoint<br>o Firewalls, VLANs, VPNs, switching (Meraki/Cisco)<br>o Backup and DR platforms (Veeam, Datto, ArcServe)<br>o Endpoint security (SentinelOne, CrowdStrike, Microsoft Defender P2)<br>• Hands-on experience with virtualization (VMware, Hyper-V).<br>• Expert understanding of ITSM/ITIL processes and methodology and incident/change management.<br>• Proficiency working with tools such as DUO, Meraki, StarWind, Supermicro, and Datto.<br>• Excellent documentation, time management, and client communication skills.<br>• Deep curiosity that leads to positive business outcomes for both clients and SSR.<br>• Servant-based, positive attitude toward solving client issues with a genuine desire to help. NO EXCEPTIONS!!!<br>________________________________________<br>Preferred Qualifications:<br>• IT certifications such as Azure Administrator Associate, CompTIA Security+, Cisco/Meraki, VMware VCP, or Microsoft MCP/MCSA.<br>• ITIL/ITSM certification.<br>• Familiarity with compliance standards (HIPAA, PCI, ITAR, CMMC, NIST 800-171).<br>• Experience leading small-to-mid scale IT projects and client engagements in a combination of on-premise and cloud-based environments.
<p>We are looking for a skilled and motivated Cyber Security Engineer to join our team in Milwaukee, Wisconsin. In this role, you will play a pivotal part in safeguarding our organization's IT infrastructure and ensuring compliance with cybersecurity standards. The ideal candidate will possess strong technical expertise, excellent communication skills, and a collaborative mindset to effectively contribute to our innovative and supportive work environment. The role is hybrid to Milwaukee and applicants must be eligible to work in the U.S., no third-party candidates will be considered.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures to protect digital assets.</p><p>• Conduct regular cybersecurity audits and address findings to enhance security and ensure compliance with industry standards.</p><p>• Collaborate with cross-functional teams to support IT initiatives and foster a cohesive working environment.</p><p>• Communicate effectively with stakeholders, team members, and vendors to ensure alignment on project goals.</p><p>• Identify and resolve cybersecurity and infrastructure issues using analytical and problem-solving skills.</p><p>• Manage cybersecurity projects from planning to execution, ensuring deadlines and budgets are met.</p><p>• Build and maintain strong relationships with vendors to guarantee high-quality service delivery.</p><p>• Provide expertise in managing IT infrastructure, including networks, servers, and cloud services.</p><p>• Monitor and configure firewall technologies, including Checkpoint and Cisco ASA, to enhance network security.</p><p>• Administer Office 365 and Azure platforms while ensuring their security and functionality.</p>
<p>We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing overdue accounts, maintaining positive customer relationships, and ensuring efficient cash application processes. This position is ideal for someone who thrives in a fast-paced environment and has a strong background in accounts receivable and collections.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue payments and negotiate payment arrangements.</p><p>• Respond to inbound calls and provide excellent customer service related to billing inquiries.</p><p>• Maintain accurate records of collections activities and update client accounts accordingly.</p><p>• Support the cash application process by ensuring timely and accurate allocation of payments.</p><p>• Collaborate with internal teams to resolve discrepancies and improve collections efficiency.</p><p>• Generate and review reports to monitor account statuses and identify areas for improvement.</p><p>• Ensure compliance with company policies and procedures during the collections process.</p><p>• Assist in implementing strategies to reduce outstanding balances and improve cash flow.</p><p>• Communicate effectively with customers to address concerns and ensure satisfaction.</p>
