<p>We are looking for an experienced business analyst to join our remote team based in Portage, Michigan. In this long-term contract role, you will lead the development and support of enterprise-wide business intelligence systems, enabling data-driven decision-making across the organization. This position requires a proactive individual with strong problem-solving skills and the ability to work independently while collaborating with key stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Design and maintain enterprise-wide business intelligence applications and architecture to support organizational goals.</p><p>• Partner with senior management in both IT and business units to identify, prioritize, and fulfill data and information needs.</p><p>• Resolve complex technical challenges and optimize business intelligence tools for enhanced performance.</p><p>• Develop testing methodologies and criteria to ensure the reliability and effectiveness of business intelligence solutions.</p><p>• Provide training and coaching to users, empowering them to utilize business intelligence tools for improved decision-making.</p><p>• Establish and implement standards, policies, and procedures for business intelligence systems and tools.</p><p>• Monitor and improve data quality by developing metrics and frameworks that ensure accuracy and consistency.</p><p>• Conduct research on emerging technologies and create business cases for innovative enterprise-wide solutions.</p><p>• Collaborate effectively across teams to align business intelligence solutions with organizational objectives.</p>
<p><strong>Position Overview:</strong></p><p>We are seeking a detail-oriented and analytical <strong>Sales Operations Analyst</strong> to join our team on a 52-week onsite contract in Portage, MI. This role supports the development and reporting of key performance indicators (KPIs) and metrics to evaluate sales effectiveness and goal achievement. The ideal candidate will be a proactive partner to the sales team and cross-functional stakeholders, delivering actionable insights and supporting strategic initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and report KPIs and metrics to assess sales performance and goal attainment.</li><li>Generate insights through analytics and deliver data-driven recommendations using tools such as Power BI, Excel, and PowerPoint.</li><li>Execute periodic territory alignment and sales quota/growth setting processes.</li><li>Collaborate with sales, sales enablement, and other business units to support strategic initiatives.</li><li>Analyze external data sources to inform sales strategies and programs.</li><li>Provide ad hoc analysis and business guidance to internal teams including customer solutions, Model N, and Distributor Tracing.</li><li>Support sales representatives, regional managers, and sales leadership with third-party data and reporting.</li></ul>
<p>We are looking for a Business Systems Analyst to support our client in the Lansing, Michigan area. In this role, you will provide expertise in transitioning workflows from Quickbooks Desktop to Quickbooks Online, ensuring efficient and streamlined operations. This position requires a proactive individual who excels at identifying areas for improvement and implementing solutions in a collaborative and approachable manner.</p><p><br></p><p>Responsibilities:</p><p>• Lead the transition from QuickBooks Desktop to QuickBooks Online, ensuring all processes are documented and optimized.</p><p>• Collaborate with stakeholders to identify and analyze current manual workflows and suggest improvements.</p><p>• Facilitate discussions with team members to gather insights and address concerns regarding process changes.</p><p>• Develop and implement strategies to reduce inefficiencies and improve overall system performance.</p><p>• Create detailed documentation of business processes and system configurations for future reference.</p><p>• Provide guidance and training to team members on new systems and workflows.</p><p>• Ensure seamless integration of QuickBooks Online with existing operational frameworks.</p><p>• Monitor and report on progress, identifying potential risks and mitigating them effectively.</p><p>• Act as a liaison between technical teams and business units to ensure alignment.</p><p>• Foster a positive environment for change by addressing resistance and encouraging collaboration.</p>
<p>We are seeking a seasoned ServiceNow Strategic Portfolio Management (SPM) Product Owner with at least 5 years of experience enhancing ServiceNow platforms. This role focuses on driving the development and optimization of SPM solutions to align with organizational goals. The ideal candidate will serve as a liaison between stakeholders and technical teams to ensure successful delivery of innovative solutions.</p><p><br></p><p>This position is a hybrid schedule - onsite Monday - Wednesday, remote the remainder of the week. </p><p><br></p>
We are looking for a skilled Systems Analyst to join our team in Whitehall, Michigan. In this role, you will analyze and improve operational workflows, ensuring efficient use of technology and seamless integration of systems. You will collaborate with cross-functional teams to design, test, and implement solutions that meet organizational needs while maintaining data integrity.<br><br>Responsibilities:<br>• Analyze current operational processes to identify inefficiencies and recommend system-based improvements.<br>• Collaborate with various departments to optimize system usage and reduce reliance on manual procedures.<br>• Develop, test, and document system functionalities in collaboration with technical teams, ensuring operational systems are maintained effectively.<br>• Act as a project coordinator for enterprise-wide initiatives, including creating project plans, monitoring timelines, and addressing resource needs.<br>• Work closely with IT staff and end users to troubleshoot system issues and implement upgrades or enhancements.<br>• Design workflow diagrams and recommend solutions to address existing system challenges.<br>• Provide comprehensive training, documentation, and ongoing support to system users.<br>• Ensure seamless integration between enterprise systems and external platforms, maintaining data consistency.<br>• Support the resolution of technical issues by coordinating with vendors and internal IT teams when necessary.<br>• Perform additional IT and business analysis tasks to support organizational goals.
We are looking for an experienced Collections Specialist to join our team in Norton Shores, Michigan. This is a long-term contract position where you will play a pivotal role in managing business-to-business (B2B) accounts, resolving outstanding balances, and minimizing financial risks. The ideal candidate will be detail-oriented, skilled in negotiation, and proficient in advanced Excel techniques for reporting and analysis.<br><br>Responsibilities:<br>• Manage assigned customer accounts to ensure timely collection of payments and resolution of disputes.<br>• Monitor account balances to proactively identify risks and address delinquent accounts.<br>• Collaborate with clients to negotiate payment terms and resolve financial discrepancies.<br>• Maintain accurate account records, ensuring all updates comply with company policies.<br>• Utilize advanced Excel tools, such as pivot tables and formulas, to create detailed reports on account statuses and payment trends.<br>• Work closely with internal departments, including Sales and Finance, to streamline account reconciliation processes.<br>• Ensure all collection activities adhere to company policies and relevant legal requirements.<br>• Develop and implement strategies to improve collection efficiency and reduce overdue balances.<br>• Analyze financial data to identify patterns and recommend proactive solutions to mitigate risks.
We are looking for an experienced IT Manager to lead technology operations and initiatives within our organization in Grand Rapids, Michigan. This role requires a hands-on leader who can oversee IT infrastructure, manage vendor relationships, and ensure the security and efficiency of all systems. The ideal candidate will be proactive in identifying technological improvements, fostering team development, and aligning IT strategies with business objectives.<br><br>Responsibilities:<br>• Oversee the daily operations of the IT department, ensuring systems and processes run smoothly.<br>• Collaborate with senior leadership to align IT strategies with organizational goals and priorities.<br>• Identify, evaluate, and implement new technologies to enhance system performance and integration.<br>• Manage vendor relationships and negotiate contracts to maximize value for the organization.<br>• Develop and enforce policies, procedures, and documentation for IT operations and security.<br>• Lead and mentor the IT team, fostering a customer-focused and innovative environment.<br>• Troubleshoot and resolve hardware, software, and system issues, ensuring minimal downtime.<br>• Monitor and respond to service desk tickets to address end-user concerns effectively.<br>• Plan and execute changes to infrastructure configurations while maintaining system integrity.<br>• Design, test, and implement disaster recovery procedures to safeguard mission-critical operations.
We are looking for a skilled Software Engineer to join our manufacturing team in Grand Rapids, Michigan. In this role, you will design and implement innovative software solutions, collaborate with cross-functional teams, and ensure systems are optimized for business needs. This position offers a dynamic environment where your technical expertise will directly contribute to organizational success.<br><br>Responsibilities:<br>• Develop and maintain software applications using languages such as C#, .NET, and JavaScript.<br>• Create and optimize front-end interfaces with tools like React.js and HTML.<br>• Manage database systems, including SQL and T-SQL, to ensure data integrity and performance.<br>• Integrate ERP systems such as Epicor to streamline business operations.<br>• Utilize AI tools and services to deliver rapid and effective solutions.<br>• Map and document processes using tools like Google Drawing, Visio, or Lucidchart.<br>• Collaborate with team members to identify and implement improvements to existing systems.<br>• Troubleshoot and resolve on-call emergency situations as needed.<br>• Participate in scheduled maintenance and system upgrades during off-hours.<br>• Travel occasionally to support project and system needs.
We are looking for a dedicated and detail-driven Accountant to join our team in Grand Rapids, Michigan. This is a Contract-to-permanent position within the manufacturing industry, offering an excellent opportunity for long-term career growth. The ideal candidate will bring strong analytical skills, expertise in accounting practices, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Perform accurate reconciliations of financial accounts to maintain up-to-date records.<br>• Prepare and record journal entries in compliance with accounting standards and company policies.<br>• Conduct cost analysis and assist in developing budgets to support organizational objectives.<br>• Utilize QuickBooks for efficient financial management and reporting.<br>• Create detailed financial models and reports using advanced Excel functionalities such as pivot tables and VLOOKUP.<br>• Collaborate with team members to identify areas for process improvement and implement solutions.<br>• Ensure adherence to accounting standards and maintain compliance with company guidelines.<br>• Support budgeting and forecasting initiatives to align with business needs.<br>• Review general ledger accounts for accuracy and resolve discrepancies.<br>• Assist with accounts payable, accounts receivable, and bank reconciliation processes.
We are looking for a skilled Software Engineer to join our dynamic team in Grand Rapids, Michigan. In this role, you will be responsible for developing, testing, and maintaining software solutions tailored to user needs while ensuring high performance and reliability. If you have a passion for coding and an eye for detail, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze user requirements to determine software functionality and design specifications.<br>• Develop, test, and implement software solutions to address identified needs.<br>• Recommend enhancements for existing systems and programs to improve efficiency and user experience.<br>• Build and integrate individual software components to ensure seamless operation within the overall system.<br>• Create technical diagrams, flowcharts, and design models to guide developers and programmers.<br>• Perform routine testing and maintenance to ensure the software remains functional and up-to-date.<br>• Document system and application details for future reference and updates.<br>• Debug software issues and address user concerns to improve functionality and satisfaction.
We are looking for an ERP Product Owner to oversee the implementation and management of D365 Business Central. This role requires a proactive individual who can collaborate across departments to drive business outcomes while ensuring the system aligns with organizational needs. Candidates of varying experience levels are encouraged to apply, with opportunities for growth and leadership.<br><br>Responsibilities:<br>• Lead the implementation and configuration of D365 Business Central, ensuring alignment with business requirements.<br>• Collaborate with cross-functional teams to identify and prioritize system enhancements.<br>• Manage the integration of ERP modules, ensuring seamless functionality and user adoption.<br>• Coordinate with stakeholders to gather and document business needs for system upgrades and improvements.<br>• Provide hands-on support for system maintenance, troubleshooting, and optimization.<br>• Drive change management processes to facilitate smooth transitions during system updates.<br>• Mentor team members and foster a culture of curiosity and continuous learning.<br>• Ensure compliance with organizational policies and industry standards in all ERP-related activities.<br>• Conduct regular training sessions to enhance user understanding and efficiency.<br>• Prepare detailed reports and analyses to track system performance and identify areas for improvement.
